NordVPN: VPN Fast & Secure Customer Service

NordVPN: VPN Fast & Secure Positive Reviews

Honestly the bestI’ve tried express, pia, and other “free” vpn’s and they actually can’t compare. They’re not terrible but not the best. Honestly free VON’s are why I wish I never tried them because they basically sell your data for money right behind your back which is the OPPOSITE of why you use a VPN. You don’t know where your personal data is going. I did some research on Nord, and discovered they are pretty much the only one with un-hackable software and security. I know we like to be skeptical, but I honestly feel like NordVPN does care. I also have had zero issues with data connection other than me needing to manually go into the application, and refresh my IP connection to a different server and it just works! It’s not just about being a customer, it’s about giving the people what they want when it comes to giving access in hopes of “is my data actually safe?” running in the back of my head. Who truly knows?…But if it’s genuinely protecting my data from lunatics on the dark web who want nothing more than to take away your personal information, then I say it’s 110% worth it. I feel like from someone who doesn’t really know too much about VPN’s, I’ve come to learn that if it’s protecting you from WiFi and other unsecured networks, and giving you A-Grade data connection to servers across the globe, keeping you online with top grade encryption and keeping your data safe…then that is what truly matters..TCatalyst77Version: 8.34.0

**UPDATED BELOW** (Previous: Would be 4-5 Stars — Terrible Customer Service Experience Recenty)IOS 15 for NordVPN doesn’t allow user to add a trusted wifi network under any of the protocols. I’ve had to email customer service 10 times back and forth. They knew iOS 15 was coming out. They refuse to give a timeline on an update for when the “Add Trusted Network” feature will be available for iOS 15. Customer Service has had me switch protocols from my preferred NordLynx (and the Recommended protocol according to NordVPN) to Open UDP, P2P, etc. Less secure. Unacceptable. Then when I ask for prorated refund if they can’t fix this issue, they remind me I accepted terms and conditions WHICH I OBVIOUSLY KNEW! Thought that was rude, uncalled for, and unprofessional — as is not being prepared for the iOS 15 update when it was announced ≈ 2-3mos prior to the release of the iOS 15 update. Unacceptable. Very disappointed in customer service and the lack of the ability to add my trusted network. UPDATED: I finally received a response and was granted 2 months for the inconvenience caused and am appreciative of the fact that I was granted the aforementioned extension due to the issues that occurred. Once I updated to iOS 15.1, the issue was resolved. I have updated to 5 stars due to the fact that I was compensated for the issue at hand [which was that I couldn’t add my home (“Trusted Wifi”) as a trusted network.] Thanks to the team, although it took much longer than I would expect as a paying customer, but I’m appreciative of the fact that they added 2 months to my subscription..MoodytimeVersion: 7.6.0

Pretty good app, needs improvementI downloaded this app about a Month ago after I realized that I’m being tracked a lot and that freaked me out. It does not work if you get banned on Omegle though which was a let down for me but it is still useful for other things like just changing your IP address which is good for when trolls try to read out your ip to freak you out. It definitely makes me feel safer and fits my needs. It is definitely not needed if you don’t care about being tracked or having your information encrypted. Overall this app is very easy to use and easy to change your location which you can just tap and it changes. It has hundreds of servers all over the world which is nice. I have one account and have it on my phone and my pc and they aren’t synced so you can connect to one server on my phone and another on my pc and have different ip’s on different devices. I recommend This app to paranoid people like me or people who are sick of letting people get ahold of their ip. One other reason I gave this 4 stars is because it is slow at times, most of the time it isn’t a issue but sometimes my browser wont load and I have to restart it. Not a huge issue as it is rare but I’m sure that they are working to make it faster. TLDR: recommend this app to people who talk online to strangers a lot and don’t want people finding your address or if you have extra money and want a vpn for whatever reason.WscoopsVersion: 7.1.0

Have been with Nord for seven yearsQuality of product in the value for the price point is unequivocally unmatched their direct competitors are years behind their vast rate of high speed servers as well as the other products they tie in such as NordPass in NordLocker providing some of the best encryption and no log policy really advocating for Internet privacy and high-end encryption. we are talking military grade encryption with minimal leaks and a no log policy that I find unrivaled with their competitors I will say this over and over if I could give them 10 stars I would definitely a five star product with a five star value. and they only keep getting better offering a wider array of options and products their closest competitors I would say are about 8 to 10 years behind them with them catching up would take a massive breach on Nords part which I highly doubt would ever happen. for the about $75 a year I spend subscribing to all their products yearly I know that my storage is safe my connection is safe and don’t have to worry about my ISP spying on me or turning my logs over to law-enforcement allowing me to rest assured that my connections are almost leak proof and my storage has military grading encryption knowing that most hackers of the caliber would take to penetrate their encryption levels are more likely hacking governments large banks etc. Not the storage files of a relatively small data company. Nord is hands-down the best product available at the most competitive price point there really isn’t a direct competitor the day there is I’ll be glad to edit this review.HAWK954Version: 8.37.0

GreatThe app has been great to me, I don’t know why the negative reviews. I don’t get it. Could it be my provider? Newer hardware? No idea. Everything has been great except quick connect or “fastest server” puts me in Texas and I’m on the east coast so I have to manually select the server or use Nord’s website to find the closest server using a server ID number. Cyber sec is welcome and appreciated. Much appreciated actually. But after testing it’s only missing a few device trackers. Apple specifically it doesn’t block apple support metrics. The only way I can break the app and me really trying is selecting a bunch of servers and having it connect, reconnect with those servers breaks the vpn connecting which requires you to go into iOS settings and delete the NordLynx or whatever protocol you chose and remove the profile completely. And re-load the app and select a different server and wait for the pop-up to re establish the vpn connection to Nord. And one other problem is you have to pause the connection or delete the vpn profile as I’ve said to update the app entirely. My review is based currently on the performance of the app. I don’t see how you wouldn’t have a server as close to you as this company tries to get. Compared to other companies it doesn’t get better than this without kissing a**. They are arguably better than most as getting the server close to you. Just little bugs here and there. But nothing super phone breaking or annoying. This is running on iPhone 11. And as like I said I have no idea if it’s hardware or provider why my experience for the most part. Has been pleasant. Thanks for reading if you made it this far..XxeroReflexXVersion: 7.1.0

BUYER BEWARE No header, I am a 90 day testerI paid for a year subscription bc I read reviews on this being one of the best vpn so I was willing to pay the enormously expensive price of $100 a year but I am already annoyed. The interface is not as user friendly. There is no kill switch. There definitely should be a signal header to show customers that the vpn is active bc all others that aren't even close to this price has a notification header that shows it to be active so I don't have to check while streaming. Going forward I now expect to lose my money but I have a website that I will post a worldwide review of the claims and finding after testing the effectiveness of this vpn for 90 days. Our office was recommended to try this vpn out and so far I am not seeing how this can charge so much without a kill switch or icon headers next to the connection to notify users that the software is doing its job. If updates are made or anything is found I will keep updating my review for potential customers to be aware all the while preparing the review that will go viral if this vpn service is not what is claimed to be. I have already taken all names of websites and their articles claiming this vpn is the best. Hopefully I don't have to prove them wrong but however I would have to make my money back outing Nordvpn if necessary. Update: I change my review to up two stars bc I did see the vpn notification icon up top. I want to give it four stars so far..Brilliant1Version: 6.6.0

THE best on the market… except…I have been using NORD VPN for about a year now - the price is absolutely wonderful for a three year sub, with 5 devices that can be used at the same time. You can even use this on your WW-DRT router and protect everything to which it connects! Servers all around the world - and they are FAST! I barely see ANY lag when using the VPN. Some sites will not allow me to use it and still log in (T-Mobile, My Bank, etc.). However… The desktop version allows me to specify apps for which the VPN does not protect - called split tunneling. The app for iOS has NO such feature. When I contacted them to ask about it I got a terse response telling me that NordVPN does not use split tunneling at all. Obviously someone does not know there own product and needs to be retrained by management! If they would add the split tunneling option to the iOS app it would be a perfect 5 star rating. I have to disconnect the VPN so that I can check my email simply because the email servers at Spectrum (Charter) will not allow a connection through a VPN - at least not somewhere out of country (I have not tried anything here in the US). This is a real PITA - especially if I forget to disconnect first, then have to go BACK and try again, then reconnect again… and if under a severe time crunch it just holds me back..Rob Daddy SrVersion: 8.5.0

Constant latency, app freezes, terribleUpdate: Nord Support reached out to me and I appreciated that. The issues noted below seem to have resolved on their own. Not sure what was going on before but have had few issues over the past day or so. Upgrading to 3 stars, and if reliability remains in 30 days will upgrade to four. Initial experience precludes five stars in any case. I thought all the five stars would result in reliable service. It does not. Here’s what I got instead: Constant connection failures. App simply freezes Finds a server then stalls waiting for an IP address that won’t get assigned - and you can’t do anything until the app decides to give up. Constantly having to “find” new servers after the connected one stops working, and the app doesn’t inform you; you just get failures to find an address, or other apps don’t work; Sometimes I have to reboot the phone; Using the major web players out there, you will soon be in a cat and mouse game where they block servers, the app stalls while trying to find others, and all your connected smart devices stop responding. Nest? Will require you to sign back in. Alexa? No smart devices can be found. You Tube? Enjoy the blocked server message. They have yet to even respond to any support request. Not one. The reality? Privacy is promised by this app but your providers will be predatory in preventing you from having it and this app is woefully inadequate. My conclusion? Waste of money for an unreliable network. If you like watching a frozen app, this app is a must have..Hmmm...says David HumeVersion: 8.7.1

Indispensable ! From BroncoBillyNord is one of the top 2 VPNs available to the consumer. I examined both and decided to go with Nord. I am in the unfortunate position of getting my wifi from a public hotspot. You need login credentials, but there is no security add-ons like WPSK2, WPA, etc. probably half of the city knows the login, so it's useless. You can go on Nord's website for particulars (and I strongly advise you to do so) and read the FAQS which are extremely thorough (also advise this). The features that impress me most : the number of servers across the globe; they own and control all servers; you can access the server with the least load and the fastest with one click or pick your own; their no log policy; and a one click button that severs you from the net if anything unforeseen happens. But most of all, the feature that is most useful to me (and I don't know how they do this) is if your wifi signal drops off and bumps off your VPN connection, Nord still keeps you protected during the time you need to re-establish your protection. That's why Nord is indispensable to me. For the most part, I can leave my phone and iPad on continuously and Nord stays with it for hour after hour. Ive seen uninterrupted VPN connections for up to 11 hours, without loss of protection. I don't think they would recommend doing this on a public network, but it is what it is. I was so impressed with Nord that I purchased a 3 year contract right off the bat, but you can pay month to month if you wish. Sorry for the length of this tome. I hope you will give Nord a shot. There are many great features I haven't even touched on..SongsGet2MeVersion: 4.4.0

The Best VPN on the Market.I know there’s a lot of people they will claim that they have the best VPN, and maybe they are some good VPN’s out there. I have checked more than a dozen of them. I compare the prices, speed, security and Customer service. If you want to get the best Service you need to do your research. I just did that. I do my research for anything I buy on line. It’s the thing you just have to do it. So you won’t complain. I received advertising email I believe, I thought the VPN is only for people who goes outside the USA, I was totally unaware of that VPN can actually work locally. And I jumped right into it after I did some reading about it and deep research how this really works. I believe decent amount of people is not educated enough about the role VPN play in their daily life, when they are using cell phones, iPods and other electronics to connect with the world. The security is foremost important aspect of connecting via the instruments and stay save in the very insecure world of Internet. I purchased NORD VPN because of the quality service and speeds. I believe my VPN is absolutely fabulous I have no problem connecting disconnecting change in VPN from place to place within United States or around the world. In final note, I strongly recommend Nord VPN FOR FEW IMPORTANT REASON: the price I mean you can’t be that no one can beat that price, speed and customer service. Thank you for your business and excellent service. I will continue to use it till the time comes that I won’t be happy anyone. But that most unlikely. Please keep up the great service. Thank You. CZESLAW KNOBBE.OceanbeblueVersion: 4.4.1

AutoConnect feature not working!When ever my I-Phone is turned off, upon restart, AutoConnect does nothing to reset the NordVPN connection, even though I always keep the AutoConnect feature on. I always have to “manually” reconnect to the VPN. If I don’t do this, NordVPN remains non functional, and there is no notification that the VPN is not functioning. I now understand that NordVPN is not activated when a trusted Wi-Fi is also active. One could thus conclude that one doesn’t need a VPN if one has Wi-Fi. Yet, use of Wi-Fi results in the very consequences that a VPN is advertised to prevent. So the real question is, “should a user utilize a VPN only if “TRUSTED” Wi-Fi is not present?”. The NordVPN software ask’s if any Wi-Fi it detects is trusted, there is no indication that if the user answers in the affirmative, the VPM will not function, in the present of such a connection. When I saw the question, I wondered just what criteria I should consider before answering this query. The NordVPN “App” offered no help in this regard. If the reality is that a VPN is of no use if you have Wi-Fi, this should be made clear in the advertisements for the service or alternatively it should be stated that one can’t simultaneously use a VPN and Wi-Fi at the same time. In fact I wondered about this at the time I was considering getting a VPN. I couldn’t understand how the VPN could get between the Wi-Fi connection and the internet at large. But I didn’t push hard enough on this issue, my fault I fear..Nick 4961Version: 7.12.0

Not one of the VPNs owned by IsraelAs far as I know, NordVPN is not one of the VPNs owned by Israeli intelligence agencies, which is a big deal considering how Israel is the mother of all spyware and the single greatest contributor to our governments crackdown on our freedom, including freedom to access factual, unbiased, and uncensored information. It makes no sense whatsoever to use a VPN owned by a foreign intelligence agency that will spy on you and is dedicated to destroying you, your livelihood and your country. I mean that has to be the biggest scam and joke imaginable…signing up with a VPN company to protect you from malicious hackers and spyware because you care about your privacy and security, only for the company to be owned by the same corrupt genocidal billionaires who want digital IDs for all of us, and build AI designed to control and subjugate us. For anyone who thinks my review is inappropriate because I’m talking about politics, you’re wrong, because it’s impossible not to make the politics of AI and spyware a part of the conversation about your digital privacy and security as well as mine. And someone please correct me if I’m wrong about NordVPN not being owned by the terrorist state of Israel so I can ditch them and find a legitimate VPN provider that actually does what they’re supposed to do. Thanks..ZanesAbeVersion: 8.59.0

Recommend 100%I recommend this to anybody that wants to be stable, this company is reliable and affordable and when I say affordable hands-down compared to AT&T Verizon, any other company that offers VPN specially when it comes to Saily if you travel the country or just want extra security try that out. I support this company because I’ve been using it for me 5 to 6 years when I first look into having a VPN haven’t been disappointed since and my VPN runs all day all night on my device with no harassment that sound like a sales person but I’m not I just know a good working company that saves a lot of money that is because the company is smart. If you offer a cheaper plan, you will make more money with consumers because they will come, and that means the company will make more money. Very smart other companies should be that smart because if you think about it if you have the cheapest price, you’ll have more people sign up for your service. And be able to make that profit margin you want but also remember you have to have good features to go with it to back up everything you say and this company does. OK I wanna make it too long so other words I highly recommend it 110,000% hands-down enjoy.ANTONLSMITHVersion: 8.39.0

98% Satisfied but nothing major!I love having the extra security as I have a lot of sensitive material on my desktop, iPads and phones. My son (who is a technology wiz kid) has been trying to get me to purchase a VPN service for a long time but I wanted to make sure I got the right one. The only issue I do have with the app is in order to access some accounts or other apps, I have to pause the VPN service. So I have opened my material and other accounts up to have it hacked while accessing other important and needed programs and information. I do work quickly so I can resume my security but the thought of having around the clock security was great but having to pause, even for 5 minutes, kind of worries me. Besides that hiccup And another mentioned below, I am satisfied with the app and I am happy I got the two-year subscription. Also, another hiccup is the fact that I have the fastest speed internet connected to my business internet account which has always worked amazingly quick. Now my internet speed has slowed down tremendously and I have stalls while using my computer for Zoom meetings or streaming apps which I never had before..JHurd61Version: 7.16.0

Nord vpn is pretty good, but I would like to see more featuresI paid for more vpn for more security on my desktop and the phone app was a welcome addition. On pc I have no problems that I have come across yet, but on mobile I have a few. My main gripe is that there doesn’t seem to be a way to whitelist/blacklist apps. This means that apps that I trust like my team member app through work and my bank app are still ran through the same server as all the other ones. This is only a problem because these apps require me to use 2 factor identification every time I log in while connected to nord, which sounds like a mild inconvenience. This is more of an issue with my work app however, as whoever designed the captcha for it forgot to make sure the whole thing was on the screen. I either have to skip until I get a captcha prompt that is only on the right side of the screen or I have to turn nord vpn off for the time I use the app. This inconvenience sounds minor but it doesn’t have to be this way, I assume whitelisting is possible on mobile just as it is on pc, and I would enjoy not having to turn my private network off every time I look at my schedule. Please get back to me with an explanation as to how this will be implemented or why it cannot..Landenater02Version: 7.1.0

AutoConnect fails too oftenOn multiple occasions I find that I am not connected to a VPN server, even though my settings are set to “Always Connect.” The app notes state that the Kill Switch should sever my connections to servers, yet when I look at any IP checking website, I see my true IP showing. This isn’t the reliability I’d hoped for. UPDATE: the app seems to be getting less reliable. On each of my devices, at least once per week, I am either logged out or just not connected, and the Kill Switch does not prevent a webpage from opening. I have chatted with NordVPN support multiple times, and they always have a “solution” and tell me to contact them if the situation recurs. And it always does — even after uninstalling and re-installing the app multiple times. ANOTHER UPDATE: the Help Desk has me switching VPN protocols again. It doesn’t seem to help. ANOTHER UPDATE: several days have passed. After multiple emails back and forth, and following their advice to uninstall, reinstall, change protocols, change servers, etc., the problems remain. The app is just not working right. The Kill Switch is not preventing me from connecting to the internet with my true IP address showing. And Auto-Connect is doing nothing. UPDATE: upgraded to 3 stars as stability has returned for iPad, but not for iPhone.Reviewer 3400Version: 8.1.0

From a Fan who lives in i RANHi ; i want to thank u for your good services, but here in iran>khorasan razavi>mashhad , on our top notch adsl a.k.a SHATEL (Premium) we have no choice except your obfusticated servers and we cannot connect by any other way, but its different when you use MTN irancell 4G internet , with this kinda internet we can connect with diffrent protocols , but for me our ADSL internet is my top choice not for being healthy ofcourse but to be faster , i wished if you could help me to be able to connect with my nasty telephone ADSL , i know the exact healthy term for this situation is "that is all for the Best" but i think maybe , that would make it little diffrent . i hope ; your better at analysing this kinda stuff but be aware that in our country our telephone lines capacity is more than full , in fact we people cannot see , i mean here the E.M.F is so high but yet everything we see has lots of pixel noisy movement inside especially new buildings , towers , sewer channels system inside ground , i should note that we haven't got any proper grounding system for our electric power switchs thus our telephone lines are as nasty as it gets, i hope you make best deciscions regarding this odd kinda problem that we have. best wishes Goodbye and Goodluck.Yngwie.who?Version: 8.43.0

Excellent VPN compared to others I’ve usedI love everything about this particular VPN service. The only reason why I gave it a four versus five is that I would like away to guarantee that when I turn on my VPN, that it goes into double VPN mode. This will ensure extra protection, via jumping between, two different servers versus just one. It may not sound like a lot, but it’s a significant upgrade to a single VPN server. I would recommend to Nordic, VPN, to have some type of double VPN, with skipping or jumping technology, i.e. the capability to jump to multiple VPNs, maybe within the same country maybe not, but with the capability of skipping and changing servers and IP addresses, in order to ensure much more extra security. Other than this, this is an outstanding VPN service in my opinion. Update: after giving this review, further thought, I worked manually using the double VPN servers and refreshing the server, I found out that it refreshed me to another completely different double VPN server- that’s great and totally unexpected. To some people, VPN may be an exaggeration, however in the realities of free press and journalism and quite frankly protection from persecution from whatever particular country, agencies, police, etc. etc. it’s a nice safety thing to have. Anyway, I’m changing my review to five stars because this application truly is, easy to use and works very well. I installed it on my wife’s phone and she really knows nothing about VPN and security in general. While I thought there might be a few hangups, it’s been over two months and she doesn’t even notice a difference. So for everybody out there that wants to get this for a significant other or parents, kids, etc. program works by itself without any hiccups. My hats off too NordVPN and it’s staff!.Jz06manVersion: 8.19.0

Lost my password to login already after less than a month.Lost my password to login already after less than a month. It has been compromised. It should not have lost the login password. ALso, there is no dedicated IP state connection to Tennessee, or North Carolina, or Virginia, or United States, hardly. For the cost, there should be more local states included in the VPN areas. The dedicated VPN Locations have less states included in the United States. I would not trust the password storage app, since it lost my login password, already. I doubt I trust their locker, since the password was compromised someone has access to anything I would have stored in the locker. I had the Apps only less than a month. So far it is not great. I need to log in to contact customer support. Without access I cannot. I hope to access my account. Hopefully, my email address was not also changed by whoever NordVPN allowed to access my account. On the IOS Apple version, there is not a KILL Switch. I paused the VPN and was able to surf without the VPN CONNECTED. I WANT A KILL Switch for mobile devices and I want it to work. Otherwise, I want a full refund since it is not working..Honest-Review-WriterVersion: 8.33.0

Great ServiceI find NordVPN a great service. I researched long and hard to see if there were any definite winners, and there were not. I think the biggest problem is potential conflicts of interest with the various reviewers. Still NordVPN seemed to come out at or near the top in most of the reviews, so with that I decided to give them a try. This is my first try at a VPN service, as such, so I am far from an expert in his area. I was looking for basically three things 1)ease of use, 2) security , and 3) speed. With NVPN I have been very pleased with all three, but there is a little room for improvement. This could easily be a stellar 5 Star service if they tweaked their client apps a bit. I have a 60 Mbps Internet service. My normal worst case is to drop to 20 Mbps. This sounds terrible, but it is not as bad as it sounds IMO. By switching to a different lightly loaded server, however, my speed only drops to around 55-58 Mbps which is basically imperceptible. Some of NVPN’s client apps make it easy to locate and select a nearby lightly loaded server and others don’t. It is important to seek out a good server if you are getting a real performance hit, so if NVPN would build this manual capability into their clients, through filtering etc, they would be exceptional and definitely 5 Star..CCguruVersion: 3.4.0

Spotty and Frustrating PerformanceI first subscribed to NordVPN while using iOS14, and it worked beautifully, with barely any loss of speed on a fiber optic 5G internet connection. That performance became significantly degraded with the introduction of iOS15, and has not improved since the advent of that operating system. For me, the service has become slow, inconsistent and thoroughly frustrating, and I find the need to “test” various protocols once or twice a day just to keep using it. Sometimes, I become so frustrated that I simply disable it and forego the protection it offers. I live in Asia, and try to maintain a network connection in the US to access several subscribed streaming services but the connection while using Nord often becomes so slow as to be useless. Today, for example, I clocked a 335Mbps download speed without Nord, and less than 10% of that while connected through Nord. Changing locations in the US and changing protocols proved of no help. I have no idea if Nord works as advertised with Windows or other operating systems, but with iOS15 in all versions, and on an iPad, it’s an utter disappointment and I can no longer recommend it..Epicure 2Version: 7.8.1

Great VPN that just started killing my connectivityI’ve used Nord for several years, it’s on all my Macs and this iPhone. I’ve been running Nord for about 2 years on my iPhone with good service and zero issues, until yesterday morning…Got the phone off charge and no wifi connection to my router, all Macs are connected and the 3 other iPhones (without Nord) are connected fine. I’m pretty savvy when it comes to the desktop machines, and not so bad on the cell phones…I did everything you can try to make this work and was lost, no wifi, no internet, but at least I could make and receive calls. Begrudgingly I took it to the Apple store,explained what was going on in depth, the guy instantly removed Nord and my phone was back to me where it should be in about a minute. I reinstalled Nord later that evening and it shut me down again, same issues, had to take it right back off…I like Nord, I hope this gets updated/fixed so I can continue to use it on my iPhone in addition to all the desktops. I should have mentioned that this is an iPhone XR running the latest IOS version 14.8..Bkl1961Version: 7.3.0

Poised to rule the VPN seas, but weird connection glitches give an uneven experienceThe good: 1) No-log servers, confirmed by independent audit. This is the main reason I’m a customer. 2) Pretty fast compared to other VPN’s. 3) Good distribution of service. 5000+ VPN servers in 60+ countries. 4) Flexible connection options — you can chose from IKEv2, OpenVPN via either TCP or UDP, and their own NordLynx protocol. 5) Flexible payment options. They accept crypto and PayPal (once again) so you don’t have to give them your credit card info. The bad: 1) The nearly unforgivable, and this may cause me to choose another provider if it continues — on iOS, silently disconnecting from the VPN and staying on network even with connection type Automatic active. Should never happen. If you get disconnected from the VPN with Automatic on, it should block all network traffic until it can reconnect — or until you turn Automatic off or disable the VPN. Defeats the point of even using a VPN if you can’t be 100% sure you’re connected! 2) Most Nord VPN servers are fine, but sometimes it keeps connecting to a really slow one, forcing you into a minigame of reloading until you find an adequate one. 3) Occasional billing issues when extending service with a promo..Most_Indubitably_TedVersion: 7.19.1

Not for meDefinitely not for me. My main phone is my main work horse. This app although states they help with data brokers problems they couldn't do anything other than tell me what i already knew. The VPN works good, but too good that it causes all my work apps, side hustle apps and even my own phone to slow down to the speed of a “tird in the wind”. I find myself having to pause it 10-20 times a day to be able to resume my work without crashing my whole empire. If you rarely use your phone for work stuff? Its ok for that but if your main phone is your workhorse? Don't bother. All u paying is $20 for a massive speed bump that will derail your whole company into a dead stop. You might as well just give that money to your kids and tell em to slap the phone off your hands every 10 minutes. I think this software could be great on a pc setup but i cannot recommend for iphone. I have mine setup to operate my whole business on quick response and easy handling to respond and solve any problem that needs to be assessed on time and keep my relationships with my clients on point. I found out i wasn't receiving some of my orders come through. I paused vpn n like magic they came in. So again not for me..4lw4ys M4vingVersion: 8.33.0

Reír 1 of VON’sThe way this world is this day in age it has become paramount to secure your identity and web footprint. I struggled over 2 weeks trying to make the best informed decision when it came to having a VPN! After testing a few other top recommend companies, I found myself coming back to NordVPN! Sure the financial side kinda hurt but after having my identity stolen not once, but twice it became a necessity to secure my online footprint! I finally ended up with Nord and tried them out. I was very impressed with how many countries they have, and the level of security it provided! I’m not gonna go all out and say I sleep better at night, but i definitely feel less stressed and anxious when it comes to internet surfing! To all the staff at Nord…I thank you for your professionalism and making a app that is user friendly! Have definitely recommend this to my family and friends. I hope, should you’ve read this far, that you have become better informed by a active NordVPN user! Godbless our Country and may God continue to bless NordVPN with longevity and top security!!!!.Buzymqn47Version: 8.32.0

Accessibility Issues But App Is Great For The Most PartThe Nord VPN APPLICATION is user friendly for the most part and all functions are made available to those with blindness or low vision. However, the tool bar at the bottom of the screen does not clearly identify which tab a person with blindness using a screen reader such as Apple's Voiceover is used for. In order for a blind person like myself to understand or identify which tab has been selected in the Nord VPN's toolbar, one must just explore the tool bar and it's assigned functionality. For example, if I wish to navigate to the settings tab located in the bottom right hand corner of the screen while using the application, my screen reading software, which is Apple Voiceover in this case, will announce the tab in the toolbar as tab 4 of 4. This is somewhat helpful. However, the app would be a little easier for a blind person to use if the application could work a little more seemlessly with Apple's screen reading software which is built into every Apple device. Also, when in the application, there are other functions that are identified as buttons while using a screen reader. The only way to identify these so-called buttons is to activate or tap them. All I'm really saying here is simply that Nord Vpn could afford to be a little more accessable. By addressing the needs of those who rely on screen readers, you will also be placing the Nord VPN APLICATION at the head of the pack because other providers which I will not name here are also lacking in this area. If you're a blind person using a screen reader, you will be able to navigate this application, but you will simply have to explore some things and familiarize yourself with the functions which the developer has not addressed as far as beeing accessible for blind or low vision users are concerned..Lex Talionis1990Version: 7.13.0

Ozones76Nord VPN is intuitive and user-friendly enough for even the most technically challenged computer users. Biggest downside is if network connectivity can’t be established, rather than simply timing out so devises can function without VPN for time being, it will continue searching and keeping offline until such time as I manually refresh connection attempts. This is most problematic when in the middle of emailing or downloading files for work and suddenly notice internet is disconnected which means messages have not been processing. Also a problem, and one I doubt is the neither responsible for or able to avoid, is popup ads on websites are no longer blocked. This started about a year ago or so when companies started to deploy various AI technologies online, and would have hoped VPN developers would have had time to do the same to combat this. But now sites either won’t let you in because they recognize VPN is being used, or you do get through and popups are then allowed. Again, might simply be new way of things because popups and push adds are such a huge part of internet revenue streams..TiB2028Version: 8.42.1

Sad to report that NordVPN is unpredictable nowNord worked great for a long time. But when my subscription ended last month Nord prevented my wifi from working and also prevented me from accessing my data with my phone. I had to randomly try turning it off. If the subscription is ending, then just end and stop trying to connect to the VPN that is no longer available. Despite this, because I needed a VPN and it had worked well in the past, I renewed for a month. Now there are too many times when I turn it on, and the VPN simply prevents me from accessing any websites or connecting to data and is completely useless and I have to turn it off to actually do anything. For example, if I put a search into Google, then my browser might just spin indefinitely and never move. As soon as I turn Nord off it works fine again. I am not sure the monthly price is justified based on the inconsistency. I am not as trusting of NordVPN after mostly having good experiences with it because it now feels too erratic. That being said, it works great when it's actually working and I do believe they can make tweaks to fix these problems. Just a little frustrating at the moment..Alex12119Version: 8.23.0

Excellent AppGreat app that provides reliable internet security by VPN. All you have to do is, choose your server and your connected. Keep up the great work!.MichaelFagVersion: 4.2.2

PerfectWorks perfectly..Canada kenVersion: 3.1.4

Best VPN app for iPhoneReally please with it. Open it and forget it!.Max la menace 87650Version: 4.0.0

Automatic renewalSince you download it,it'll renew automaticly,so comfortable..Hayes960Version: 3.1.4

Seamless connectivityLove the fact that I can securely connect in public locations..Vicxxxxxx1976Version: 4.3.7

Sometimes CRASHESGood app but it sometimes crashes or breaks the link with the VPN.. It is hard to see this on main screen, you either have to check the App or the Widget.. HOW can there be a feature to see if the VPN link is active ?? Not just a transitory icon on top of screen when link is being made… I have tried using NordLynx (and AutoReconnect) and other types in settings, NordLynx breaks the link less but still does. Auto Reconnect will only reconnect when you go back to the app. All that time you are exposed until you realize the connection is broken. I can see the app rushing to reconnect when I go back to it. Why is this so hard to fix !?! Stable VPN is basic function..Carlo AVersion: 8.30.0

Be careful of the default subscription periodFrom within the app they default you down a 1 year subscription path to get started using the app. You can go other periods but it’s harder to do that unless you know to go to your iTunes subscriptions page and cancelling the default 1 year period first. Other than that it works fine and is easy to use..Piera.wavVersion: 4.4.1

GreatGood.HealtoneVersion: 3.1.4

Great VPN serviceI have been on NordVPN for nearly 2yrs now, and have had great service and reduction in spam emails, texts and calls..PoyntieVersion: 8.46.0

Easy to use VPNGood app, seems to work well. Be careful of the renewal as they will automatically bump you to the most expensive plan. I suggest to cancel the auto renewal and wait for the renewal notice. Then choose a plan more suited to your needs. A good choice for privacy and some extra protection..HachildeVersion: 8.44.1

Absolutely terribleIn the past it was great but after turning off auto renew and STILL GETTING CHARGED it seems every 5 minutes the app wants to assign a new IP address proceeds to have an aneurysm refuses to connect so I can’t do anything, the quickest time it took to reconnect was 10 minutes, I’m not paying to wait 10 minutes to surf the web, I do not recommend this app it’s become trash.He-branVersion: 8.30.0

Good for most thingsWorks well everywhere except on facebook messenger where it will not allow me to send or receive messages. I have deleted nord vpn and reinstalled it, deleted messenger and reinstalled it, and turned the iphone 16 off and on several times and nothing changes. It works well on my wife’s iphone and I have verified all of the accessible options and they are identical..Droy05Version: 8.44.1

Hmm?NordVPN is good, really good. I use it for my school wifi, and it works perfectly. Also, as Meshnet (a free feature), I often use it at home, but I would like a dedicated button to turn it off. I need to tap the three dots and then turn it off, which is two taps, too. I got it during the holiday/December, so I got a deal for 50 bucks for a year. And having a VPN helps me know I'm safe online. And don't forget to watch Netflix in different countries. The best thing is any VPN..TheMarvelsVersion: 8.24.0

Where’d the widget go?Looks like the iPhone widget option was removed with this update..CatonmyheadVersion: 8.20.0

Nord on iphoneFor some reason the VPN will not disconnect on my iphone since the latest update. Works great on PC..Sugadadi619Version: 8.20.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 9.8.0

NordVPN: VPN Fast & Secure Negative Reviews

Read this before making a decisionThe reviews are a joke. This is a scam pressuring you to ‘buy’ without trying the app firsthand. I think the reviews criteria should be changed to allow reviews to take a critical examination of this flawed app which has a similar issue of another security software for Verizon Digital Sexure by Verizon. The software contains a flawed function which impedes your ability to go to the App Store or to view the video because it requires an uninterrupted cellular transmission. Without that functionality, you can be sure that your phone will have problems which in that case, Digital Secure will cause your phone to act strangely or even worse, to crash forcing you to do a clean install to revert it to factory settings which to me is quite frustrating. To makes matter worse why would a developer be allowed to force you to pay for the app without trying it out first? To me, it’s a rip off because the developer are stealing funds from me by forcing me to purchase the app or the service first before trying out the app because if the app is having serious problems, I have no choice but to remove it and to try out another vpn app that works. Also I will be focusing on a perspective lawsuit towards Apple for allowing fake reviews without the reviewers even trying out the app firstly before making a consistent statement that supports the app’s actual function rather than making baseless claims without actually trying out the app..Enna689Version: 8.28.0

Horrible customer service, won’t work when we need itMy husband and I are digital nomads. We have had and used Nord for over 2 years, in several locations in India, South America, Turkey, and the US and minimal issues until about 2 months ago. It just stopped working for us. We are in Turkey, had been for over a month and had no problems and now NordVPN wouldn’t let us do anything while we are connected, no internet, no apps, nothing. My husband has been chatting with customer service for nearly as long as we’ve had the issue and has tried every possible solution they’ve given, and then some (he’s well versed in IT), and nothing. We still cannot connect to the internet at all, on any of our 3 devices when we are connected to NordVPN. As I mentioned, we are digital nomads and need a VPN to do work, pay our taxes, etc. My husband found a free app, PrivadoVPN, and finally we can use the internet and apps with a VPN! (He also got ProtonVPN to work.) I messaged Nord one last time about the problem and they gave me the same “solutions” they gave my husband, saying it’s the country we’re in that doesn’t allow VPNs. If that were the case, the other VPNs wouldn’t work. It’s Nord that’s the issue and after 2 months, we’ve had it. Nord is horrible. They do not stand by their product and will give you a run around when it stops working, it’s called gaslighting, and it’s exhausting. So, we are out the money we’ve paid Nord, because they won’t refund us, and now have a useless product..Aggggggh!Version: 8.42.0

BEWARE of their SCAM tactics!Yesterday wanted to subscribe to VPN services 1 yr plan with the, supposedly, "free 30 day refund". After entering my payment option I was charged for a 2 year plan with an additional service I don't care for "password protection". contacted customer support to cancel at least this ridiculous password protection was told I will have to cancel the whole "bundle", to expect a refund within few business days. They claimed it was cancelled. It was NOT! Was hoping I can start over again and make sure I check only the VPN subscription (see I thought it was a glitch, an oversight on my part). I read other victims reviews and saw one that said you need to go to their web site to cancel. I did, found that I am still "active". Their website would not allow you to cancel. You can only cancel auto renewal or "change/ edit your subscription" for more subscriptions Only Or cancel "auto renewals". So I'm locked into a 2 year plan that I did not subscribe for!!! I paid by my credit card, have to wait for my CC statement to dispute their fraudulent charges. Hope I don't have to spend more time going through a BBB complaint as well. Highway robbery! total SCAM!!!!! I those online app articles of top app reviews are fudged big time to get people to click for their online "free 30 day trial" SCAM. Once you click, they get your payment info, you are screwed. I wish I read customers reviews before I clicked. I used to trust those non ad expert reviews. Never again!! BEWARE!.MoonymoonyVersion: 7.7.0

It never really workedI had nord vpn for a year and it was always annoying to run as no website, app, connection or my watch would work properly with the vpn on. It was supposed to be on auto connect and cut the connection when it dropped, well that never happened and it also dropped about 25 times a day causing me to go into the app, try to select anything that was always frozen and would not work so I had to go into settings turn off auto connect then turn on auto connect then actually hit the button to connect because it will not on its own. I had to do this anytime I wanted to do anything with my phone or watch, the problem would go away with a complete erase and reinstall of their vpn profile but again who wants to do all of this every few days? My final reason for canceling: I woke up and couldn’t log in and the app said my password changed? I have never changed my password, well when I tried over 24 hours to get tech support and they would not help because they said I should have gotten 1 of the 30 password recovery email and I just did not see it in my folder? Really? Its not in any folder; inbox, sent, junk, trash or deleted and when I reply to them with this issue I get a generic response to do the same thing over and over and to be sure I have not been hacked because this is so weird and I seem to get no help from tech support, I canceled my subscription and deleted the app..DJ TRIPP 415Version: 7.20.0

I gave a half review and it quit workingThank God I got this half off because it only works half the time. -_- Edit: it completely stopped working after giving a bad review I’m so disappointed in this product. All those YouTubers are lying or haven’t actually tried this. Edit edit: I can just tell you here. I have to constantly reopen the app and refresh the connection manually on our phones, on the tablet the app constantly just closes/crashes on the computer it’s about the same as the phone. I can have full Wi-Fi bars in certain spots of the house on any device in my home and it won’t run anything until I use my mobile data. I can be watching a premiere livestream in the room with best Wi-Fi signal keeping up with chat and it will just stop and give the buffering symbol on what I’m watching until I go back to the app that will also have buffering symbol and either manually shut it off or force close the app. In the middle of the night mid video/podcast it shuts off and pauses until dawn. I hope someone doesn’t try to break into my house when this happens and I don’t get a notification because I know who will be to blame. I don’t want to leave a negative review I want this to work as I’ve seen it advertised many times. Please fix this product because I really want to like it and when it does work it’s great. Maybe add more countries as well the selection is depressing..Marticusthe1stVersion: 8.31.0

TURN OFF YOUR SUBSCRIPTION AS SOON AS YOU PURCHASENord vpn is a solid product. The biggest down side is the way Nord VPN conducts business, I think the FTC should look into their practices. You’re going to find your self using the product a few times and then out of nowhere get billed $170 for a subscription you totally forgot about. Most companies tend to send you a follow up email that they are going to renew the subscription but oddly Nord doesn’t. I sent an email out to support the day after my card was billed to ask for a refund and that I no longer want the service. Angelina Chapa the customer support representative responded 4 days later telling me that I signed the terms of service already. I totally understand that but most businesses are also understanding about the situation and tend to usually help the customer out. I emailed them back explaining my situation and that it was a mistake and I did not know I was still under the contract. She responded 3 days later refusing to help and stating again that I signed the terms of service. What I concluded from this is that Nord VPN isn’t transparent with their customers and are looking for every way to pinch a penny out of their customers. I also noticed how difficult it was to cancel your subscription, there are so many ways to make it easy to upgrade but when it comes to canceling it feels like a loop hole. Watch out with Nord VPN when you purchase and just cancel your subscription as soon as you do :) Read what you sign, we all tend to skim/skip over and just use the product..EybrunVersion: 8.18.0

Overall degrading operabilityI’ve been using NordVPN for over 5 years on my phone and several PC’s. While the NordVPN PC software has been more or less flawless (a few hiccups here and there), the iOS app has been nose diving for months now. The biggest problem I’m battling with is reliable, consistent connectivity. I’ll be using my phone and if/when I remember to check the VPN it won’t be connected (even with auto connect enabled), or I’ll be logged out and need to go through the whole setup process again. Other times it will simply be stuck in a “trying to connect” state (this completely cuts off my connection and is instantly noticeable). This either happens all on its own, or the cycle happens when I attempt to switch servers. Often times I need to close the app and reboot the phone. Sometimes I need to uninstall and reinstall the app to bring everything back to normal. Frustrating to say the least. And before anyone thinks it’s my phone, I have two phones and it happens on both (rarely in tandem). I’ve been a loyal fan of NordVPN and have convinced others through the years to use their service. My loyalty is fading, at least with the mobile app. Again, the PC software has been fine, it’s the mobile side of things that are getting worse, not better. Please focus on quality control, Nord. Otherwise I’ll be looking for a new provider once my subscription is up for renewal..Snowplow13Version: 8.7.1

GarbageBy far one of the worst apps I have ever downloaded for my iPhone. The app never works and it never connects to a server ever. And when it does I have no idea because the widget says I’m not connected. It spontaneously says I’ll be connected to a vpn when I am actually not or vice versa and this is the SPECIFIC reason why I got this app. I need to be able to see my vpn status at a glance and then quickly disconnect or connect to a vpn server while I’m using different networks without having to dig around in the settings every time I need to hop off and back on a vpn. After days and days and days of hard to understand emails from a support tech at nordvpn that made me do all kinds of tweaks and changes to my settings and had me download a certificate on my phone it still does not work, and after I deleted the certificate they told me to download and I deleted the app from my phone and changed back all my settings my phone doesn’t work right now and barely connects to any kind of network even cellular! Thanks nordvpn! I wasted a two year subscription for this extremely garbage product that I can’t believe nordvpn is actually trying to sell and won’t refund me. Unfortunately I am switching back to Windscribe even tho they are based in Canada their service and apps have just always worked, or maybe I’ll look into expressvpn. Please do not ever choose nordvpn for your services..Veryveryveryveryunhappy123Version: 7.1.0

Logging in is a nightmareThis stupid app keeps randomly logging me out every now and then even though I’m not using all my allotted devices. There is no reason to be logged out randomly. This would be a minor nuisance if it weren’t for the fact that logging back in sometimes just doesn’t work. This has happened multiple times and each time seems to have a different error than the last time, sometimes I can figure it out and am able to sign in that day but not always. I use “sign in with google” and never had problems with it except on this app. This results in a device not having access for days or weeks at a time until it randomly decides to work again. Edit: I tried all the solutions the devs replied to this review with before I posted my initial review to begin with. Currently, the app logged me out again for no reason like the garbage app it is and in the country I happen to be in right now it refuses to log me back in. This is not the first time this has happened, last time the second I was left this country it logged in no problem and considering I’m going to be here for a while for work I’m basically screwed and forced to get another VPN subscription. Out of all the vpn subscriptions Nord was the only one that consistently presents logging in issues and is not transparent about why it logs you out randomly to begin with..GoogleShouldDoBetterVersion: 8.37.0

ZERO STARS - Terrible, crashes my laptopNordVPN was rec’d to me and I am so sorry I tried it out. It took out my Internet connection on a new Mac laptop, making me think that I had been hacked, and it took multiple calls with Verizon and Apple to figure out that NordVPN was the culprit. I emailed them 2x today and no response at all. Their Live Chat button on their website does not work when you click it. Now it’s acting up again at night- same issues: not connecting to VPN servers no matter what country I try, repeatedly putting up pop up windows asking me to give Nord Lynx VPN for my login keychain password so that 3 windows in a row were up at one time, and none could be closed out when I hit any of the options - Allow, Deny, or Always Allow. I took a screen shot to email to them in a 3rd support email but then it completely knocked out my Internet connection again so I couldn’t even share that. When I rebooted, it immediately went to asking me for my keychain password again. I disabled “startup at login” and had to manually uninstall this horrid software. I’m not sure how a co can release a product like this and call it security. I’m calling AMEX to have this charge reversed and am switching to any other VPN service. I wasted most of my working hours today trying to just get online, only to be kicked off time and again. Use them at your own risk..Sasha WordkittyVersion: 7.9.0

APP TRIAL IS A SCAMI trialed this app for a day and decided to cancel. You are instructed to login to NordVPN to cancel subscription. App Store doesn’t let you cancel the subscription when it hasn’t been activated (during trial). NordVPN login page takes to an insecure site on every browser so I was unable to login. This was in May, and we are now in November same issue. I believe this is a deliberate setup so you cannot cancel. On May 18 I emailed NordVPN support to inform them I want to cancel, and deleted app in App Store. NordVPN didn’t not reply. On May 31st App Store charged me NordVPN annual subscription fee and I did not receive any notification of this fee. I didn’t realize until November and raised a refund request to App Store to be informed by their robot this doesn’t qualify for a refund (presumably because eit was requested outside of 30 days). I contacted NordVPN support and provided to request a refund but got the runaround. They state I have to go to App Store for refund and insisted they replied to my email on May 18th (they did not). I left thinking that this was a scripted response to a scam setup designed to fleece trialists out of $91. They must be aware that the App Store policy is flawed and run by robots and they can get away with this fraud and App Store won’t penalize them. If you happen to trial this service make sure you request apple refund within 30 days of the fee being sneakily added to your account or you will be left in the same boat.NordvpnSCAMVersion: 6.0.0

What a waste of moneyI paid for a one year subscription because everyone is talking about how good it is. I never paid that much for any VPN. I been using it for a while. It started good but then it gets worst and it gets laggy a lot. It doesn’t even warn the user if the VPN has been disconnected or even send notification. When you first download the app it says to turn on the notifications for alerts but I have never gotten any notification. The customer service is very disappointing. I can’t believe I’m paying this much and the customer service is bad. They have a very bad attitude that’s just the tip of the iceberg. They don’t want to help. Lazy and they want to end the chat quick so they can move on. They don’t understand what the customer is trying to say. This is unbelievable. People are paying this much for no reason. The developers should know better and teach the workers how to do customer service. Show the customer that it’s worth the money. They think just because they have a lot of customer this will not effect anything if the customer service is bad or the app. And it keeps your data on the app. If they don’t fix the app and get the customer service to learn how to talk to people. This app will lose a lot of customers. I’m very disappointed by everything in this app. Most importantly the customer service is worst then the app..Ahaus__wqVersion: 7.12.0

Drops and Slowly Plods AlongI’m beginning to believe that NordVPN sets up first time users on a great speedy and stable server while in the introductory trial period and the moment the free user flips to being a paid customer...Alacazam! The carpet quickly gets yanked out from under us and we’re dumped into Slow Server and Dropping Disconnect Land. I mean... when I was using a trial membership, I remember connecting to a server that was located right here in my own home city of San Antonio. Not long after I remember purchasing into your agreement I noticed that San Antonio server was no longer available and for some reason I now always get put into Denver’s or Miami’s servers which are not fast, not stable and not convenient. I’ve got to go read the contract to see if I can cancel my membership long before the two-year subscription has been resolved. Also, whoever is the person that comments on every rating and/or issue...Please! Get a new script! You say the exact same thing to everyone’s problems. Once in a while when you suggest someone switch between protocols (tcp, etc.) I really really don’t feel confident that you know what it is you’re suggesting or why. No support person for an important system like a VPN should EVER say “it SEEMS to help some of our customers”...! I don’t want what SEEMS to work...I want to feel confident that you guys KNOW what the problems are and more importantly...what the actual fix is..Erik D. PhillipsVersion: 5.7.7

Had a review written but apparently Nord doesn’t like poor reviewsHad just submitted a review through the link on the Nord app but because I rated them a 2 because there are issues with using map navigation when Nord is connected. However as I clicked the submit button it said “not connected” which has now dropped them to a 1 star rating. If you try to use map navigation when Nord is connected you would be very lucky to get that feature to work. If it does and you bounce off of another cell tower you navigation will suddenly stop. Had this happen twice on a 10 minute, 5 mile drive today. Had it happen yesterday for a 4 mile, 4 minute drive where the navigation wouldn’t even work. Had to use the phone settings to disconnect the Nord app as it wouldn’t even pause in the app itself. Changed the app settings to “on Wi-Fi only” and even set my personal Wi-Fi as a trusted network so hopefully it won’t lose the map navigation when I start out at my own home. In this last trip Nord connected to Denver, then reconnected to United Kingdom, and then to United Arab Emarites. Had to set the server connection to United States and fastest in US to hopefully stop the server bouncing as well. Don’t go with their recommended settings when it comes to server and auto connect or you will get screwed over when using map navigation apps..TX Park GuyVersion: 8.22.0

Was good, now crap.It was good, but over time the service gets slower, fails to connect and if you reach customer service they will blame your device so there is no accountability. So it works 80% of the time, it if I were you start elsewhere, they are just a company that is too big wielding their marketing clout to get you to sign up with them. Also, they push updates that don’t run on software that apple t supports, which could force you to upgrade your OS to use the vpn which will probably break versions of other software that you do not want to update because your current app versions would not support the new OS. This happened to me, avoid NordVPN. You can probably do better. To top it off, they will respond to this post with a canned response that is slightly edited, to give the appearance of caring. Save yourself. Buy another vpn elsewhere and pay monthly especially because once you sign up for a one time “savings” they make it difficult to get your money back. I’d have to take them to small claims court, but I am short on time. Maybe in a month or so, because in New York it’s not legal to charge people for services not delivered, and once they try to shift the blame to me for not constantly upgrading my os to work with their “feature” upgrades, it becomes clear they break their own product. AVOID. Buy something else..Avoidn0rdVersion: 8.10.0

NordVPN are cyber scammers. Zero stars! All you get are apologies.They’re NOT HONEST. NordVPN may be a cover to cyber crime their customers. I had 2 subscriptions and during that time I experienced so much cyber crime! I constantly caught it. At first I just wanted to change my email address and that grueling experience led to distrust of them no matter how much proof of ID and purchase I provided. I used them for years but I was so abrasively dogged the last couple of years, I reported it to the FBI and I caught license plates & their U.S. army veteran status. NordVPN are crooks and ALL YOU GET ARE APOLOGIES. NO PROGRESS. Apple Care certainly helped with the one subscription bought through the App Store. Nord still won’t remove me from their database. They keep your info. At first I wasn’t associating cyber crime and tracking me with this company but having been dogged by Mexicans so much as far as shooting a tracker in my shoulder which has painfully gone off by U.S. veterans including people who’s ethnicity is from south of border where Nord has their headquarters, considering California’s values are all about money, that my phone conversations are tapped, the fact I’m a low key law abiding citizen, with no criminal record whatsoever, I’m just a smart healthy athlete, I’d never trust anyone south of the border, this company, their ethnicity anywhere in the world & their lack of scruples, Californians, the military or law enforcement. The very people we pay our tax dollars to, no I wouldn’t trust this company..Trish from CAVersion: 7.0.0

Really inconvenient to use and interfere with computer functionI bought this vpn service a while ago but didn’t star use it till a month later and figured out it wouldn’t work for Asia countries: the internet was super slow to an unusable extent I asked for a refund they give me a firm no telling me that it passed 30 days. They walked me through a whole long complicated process to fix the connecting problem with Asia websites and then the next month when I try to use me computer to connect to my university library it just wouldn’t work and the reason is all the weird settings they have me done with my computer to get NordVPN to work. I just cannot tolerate the hassle anymore and they won’t give you refund anyway. The plan is for 3 years so basically you paid for 3 yrs for 0 services. Beware before you pay it doesn’t work well it may disrupt with normal functioning of your computer. The support team replied, but be ware they never solve your problem, neither will they provide you a solution. It’s always take longer to “babysit” the vpn than really using it. As mentioned in lots lots of reviews I saw, mostly of the time you paid for 3 yrs of zero service. No one has the time to trouble shoot for 1 he every time they want to use VPN. I only use it a few times a month and already spend most of the time trouble shooting, need my money back but couldn’t get it back..EmiliajewelryVersion: 5.11.2

Complete useless in ChinaI bought this service to use while teaching in China. It has been completely useless since I got here. No customer support. No connection. I notice that when others complain, the manager of this review site dismissively points out that the person has not yet responded to the ticket, presumably asking for feedback. This response demonstrates an ignorance to what life is like living without a VPN in China. We can’t respond to any ticket that you send us because, without a VPN, we have no access to gmail. That is a banned site in China. We can’t tell you how lousy your service is because we need your service to access the ticket. Ugh. At one point I got a response from customer service to download various gooeys and try them using various connection points. None of the instructions could be carried out because the downloads weren’t accessible without VPN access. On top of that, the instructions were unintelligible. I don’t have a computer science degree. I’m busy trying to teach English in China. Do not use this service for device in China. Once they’ve taken your money, they will leave you to fend for yourself. My wife chose a different service and the support has been the difference between night and day. When there is China interference, they send her notification through their website, knowing that she has no email access at the time. They have diagnostic chat that will help work through the challenging climate that China presents. She has never been expected to download gooeys to work on her own through the program. Buyer beware..DbittlemanVersion: 5.0.9

Can’t configure, go figure.Remote content being loaded on device through vpn configurations. Just can’t get this thing right. Forgive me Nord if This is incorrect. My google account keeps showing sites in my history that I didn’t visit. Nothing that appears to be abnormal or illegal, however the difference in suggestions I’ve received (free advice) are various. Someone suggested that embedded links could be hidden within. I am not tech savvy. Nor do I understand how my google can be used with the two factor authentication and no sign of unauthorized devices on my security checks. Many of the sites I visit contain areas of altered false information. I do have documentation of a few. Of course the isp has no idea nor any liability for anything they do. The terms and conditions one claims appear to release all from being accountable for anything. The legal acts of anti trust violations through harmless cookies shared within the party going on in networks of near monopoly control through mergers snd acquisitions appear to be preparing to rule the world somehow. That’s great and all but how can this occur and how do I get my real internet of credibility back? I attempted to report a safety issue to the NHTSA yesterday, only to notice the email address was altered and rerouted my message. I’m in a bubble here and I wanna pop it. Any suggestions?.Luckys ditch cartVersion: 8.1.0

Leaves plenty to be desiredWhere to start? constantly insisting that payment method needs updating when it doesn't. took away or perhaps never had the ability to review logs, even for attempted tech support. uses the exact and i mean EXACT same bunch of ip addresses for just about all locations/ "specialty server". doesn't have the ability to cloak from other local ip addresses so you've always got this nice unnecessary proxy to you device up and running at all times. oh and the largest of all, which i had to collect the desktop version's logs to prove, but i guess the app likes to communicate with google a whole lot and while doing so, fingerprints you and loads what appears to be some preset config so that you're communicating with the exact same devices every time you connect. (meshnet disabled on all devices btw). also no tech support option in the app. would make this rant less public but even protonvpn, pia, etc offer that. oh and i disabled smart dns only to find that my nord app still like to make requests to that same dns server unless i set a custom one myself. over all look snd feel of the app is nice though. if possible, it would be nice to see that when you quick connect to a non-specialty server that the app clearly reflects that you are indeed connected to a P2P server, not whatever used to be the "standard" servers from a few years ago. i understand that they're essentially the same so no issues with it other than the lack of clarity. yup. btw my special configuration seems to have been made by an Archer fan (FX). i did get a chuckle out of that before realizing that i wasnt crazy in that im still somehow totally identifiable despite using a vpn to feign some anonymity. but thats a whole thing..Little Debbie 61Version: 8.25.0

DON’T get if you like constant workUpdate: The more I use this service the less I’m convinced Nord is actually a “real” service. I log into one area of the US and then go to one of my frequently used sites that requires a password. I go through the accepting “a new device” routine because the NordVPN is, in some ways, doing what it’s supposed to be doing. But then on confirming the “new device” which is actually the same device(s) I use every day, the log in says the device is IN A COMPLETELY DIFFERENT AREA THAN WHAT I’M SUPPOSED TO BE CONNECTED TO!!!!!!!!! For example, “supposedly” I’m connected in Salt Lake City, Utah, USA…..but the confirmation says it’s coming from California. This kind of thing is a massive loss of confidence on the part of the consumer and I would urge anyone reading this, if in the US, to ensure NordVPN is doing what exactly it says it’s doing and if you have doubts. I’m assuming this service actually works but I would recommend going with another provider. In order for this to work you must constantly reconnect the service in the app. I have to do this approximately 5 to 10 times (or more) a day. So many times throughout the day when I put my phone down for a while then pick it up my wi-fi service is out because the Nord is not connected or times out when it’s trying to connect itself to a server. This happens over and over and over again. Every time this happens I have to open the app and hit the “connect” button. While I enjoy the “thought” of this VPN, I would not recommend this particular service if you don’t like having to constantly reconnect the app.......like most of humanity in most situations. 👎.ApophisofOrionVersion: 6.10.0

Recurring payment scam!While the service worked well while I needed it. After believing I had stoped my membership, and based on that I (erroneously) assumed that it would stop my recurring payments. To my surprise those were not stopped! Immediately after I found out I had been charged I contacted the company as informed them that I had not been using the service and I had canceled my membership a couple weeks ago and requested a refund. Well, I was denied a refund at every level of customer support. Apparently I had missed a step in the cancelation process, and therefore there was no way to give me a refund. I believe they make their cancelation process and their stop recurring payment process purposely complicated so that they can get at least one more payment from their customers. I’m upset and disappointed but not surprised that a company would value profit over customer service. To add, I could have canceled my service and asked for a full refund within the first 30 days (as their terms allow for full refund for any reason within 30days) however I thought that would be unfair to the company as I had actually used their service with little to no issue. That being said, I will never recommend this company, and I will use a different vpn service in the future..DbcortesVersion: 7.5.0

Predatory ‘Free Trial’When I subscribe to free trials I immediately turn auto-renew off so I don’t later forget and get charged. This app is the first I’ve ever used that revoked the free trial when I turned off the subscription renewal, and also didn’t provide any options to restore purchases or refresh your subscription in the app itself. It also hides the terms of the subscription behind links, which I’m very certain is against App Store policies. I wouldn’t trust a VPN that has that little commitment to transparency..ThenewpoetryVersion: 5.4.6

I want it to be actually freeNot because I can’t afford it, or not because I’m some younger teen, it’s because it kinda unlikely for a person to instantly like it because theirs a discount for 2 of those 6-12 Months and not 1 Month free, even though this REVEIW I’m saying about it is Dumb, Un ethical, Elogical, And Stupid by most who reads it, doesn’t mean it can count as a REVEIW and only be called a Rant.Pog The LogVersion: 4.2.2

Ça ne marche pasJe me suis procuré VPN north pour avoir accès à la télé canadienne au Mexique et ça ne fonctionne pas. Je suis très déçu..Clobio1Version: 5.0.9

Abonnement 120$ us sur mon ipad et ca ne fonctione pasAbonnement 120$ us sur mon ipad et ca ne fonctione pas. J’ai essayé pendand des heures de faire fonctionner Nordvpv avec mon ipad en Espagne sans succès.MgrdukeVersion: 5.4.6

None parity features amount various platforms.MacOS/iOS version of NordVPN does not have feature parity like split tunnelling when compared to androidOS. Other issues include the kill switch does not always work in macOS which defeats the purpose. Login credentials disappear form all platforms and this is random as after some updates it repopulated and after other updates or does not. It won’t inform you either that you have to re-login. When waking from sleep under macOS it will show that it’s connected but it’s not as webpages provide a “not connected” error, this means the kill switch might be working but the connection shows it’s active. Sometimes for some reason after a while even though it shows it’s connected the error will crop up again same thing happens in androidOS. I have asked for a refund after waiting patiently for features to be added that was promised and bugs to be resolved but it’s the same issue after 2+ years of being hopeful. I am waiting on NordVPN customer service to get back to me, if not I recommend to stay away from this company..Tom's ViewVersion: 6.6.0

Performance? What performance?Quite honestly this app has driven me nuts for weeks now, I have a throttled data plan and that is the only way in which I feel is a acceptable description of the app. ..when I’m using this vpn UN throttled/ normal data feels like my throttleD data and it drives you absolutely insane I try to turn it off in this very well may be an iPhone issue but it immediately turns back on indefinitely leading to mild psychosis … lol?.MY name is AxionVersion: 8.9.0

Where is my money???I used this for a day and it said that I could get a full refund if I cancelled but when I cancelled a day later I still have no money and it won’t let me cancel until next year, so I just paid 80 bucks for something I will never use..Jasper&28282)3Version: 8.17.0

SupportI have tried numerous times to get a response to what they say the fee is and the amount that they charged which is considerably higher and have heard absolutely nothing from them. I would not recommend this solution.Reviewhell.Version: 8.9.0

ScamDownloaded this app when I went to China. Did not work once..SoiexistVersion: 8.9.0

UnreliableIt misses server from a lot of countries. Even ones it provide don’t work most of the time. Navigating through app is a headache. Switching between servers takes too long.You could find much cheaper vpn than this one. Also, they will set you on auto renew even if you buy it for a month. Try iTop VPN..Harman022Version: 8.9.0

Poor customer service and appI purchased a 1 year subscription for this app. After approximately 1 month and accruing 407 hours 50 minutes vpn connection time, The app says I do not have an account. After multiple emails back and forth providing all requested documentation including proof of purchase, Nord VPN will still not allow me to be connected. Requested refund from Apple..Pmj287346Version: 8.9.0

Not recommendedNot working in China, don waste money.Judgev5Version: 8.9.0

Keeps disconnectingUnstable connection and it constantly disappears from settings.PtylVersion: 7.10.0

Disconnects without knowingBeen a member for over 7 years, I don’t like that it disconnects for no reason and it doesn’t show that it has disconnected. They have to fix it otherwise they won’t be the leader in the VPN.TbeefedVersion: 8.62.0

Last update removes the most important featureThe VPN never worked on cellular. When I get off the wifi, the VPN tries to connect but never succeeds which makes it so that I can't access the internet. Before the last update, that meant I needed to go in the app and press the cancel button on it's attempt to connect. With the current version, the button doesn't exist anymore. That means that I have to go to the VPN configuration in the settings app and delete it every time I get off the wifi and need to use my phone. Please bring back the cancel option or even better add an option to disable the VPN automatically when off wifi. Or, you know, strange idea, but make it work on cellular... (btw my connection speed isn't the problem, I can stream Netflix and Youtube without issues on cellular).Potf3613Version: 9.0.1

Can’t loginI cannot log into my account, in their infinite wisdom to protect security they use the scrambled characters that one must type in. I have dyslexia and cannot process that, it literally is an impossibility especially when it’s so many characters sandwiched together so tight. But there is an audio tab to play them… if only it worked??? It doesn’t work? Did you have a dyslexic write that like of code? A work around like any other company would have, nope. So I would rate this as useless. Thanks!!.Smith of the NorthVersion: 9.0.1

Terrible UxThe latest update as of feb 2026 is impossible to tweak configuration and find where Meshnet option moved to. Whoever approved the redesign never used the application! Very frustrating!!.R-AlencarVersion: 9.0.0

About the Great WallI cannot connect server in China.Shenqihao099Version: 8.48.0

App login 404 errorCan not login on the app. 404 error continually with a new iPhone, very annoying. Bought to use on phone for travel..Arrg_annoyedVersion: 8.46.0

Blocks everythingMy phone might as well be a brick now. It can’t connect to anything. Speeds are much slower, half pages don’t load. Apps can’t be used. I’d just rather Russia watch everything I do instead of this ridiculousness..SaraBailieVersion: 8.43.0

Not worth the hypeDoes not work in some countries, terrible speeds, and horrible customer service. They never respond to emails, mostly relying on chatbots to frustrate you until you give up. There are better VPN’s out there, don’t waste your time here..SrpcaoVersion: 8.43.0

Does not work in ChinaDo not use it in china as it never connects to any server.RuiJMVersion: 8.43.0

Waste of moneyDoes not work in china. did not even connect me to a server once and everytime i tried to connect, it was just disconnecting me from my wifi..Watermelon Head 23456789Version: 8.32.0

Bad marketing tacticsForces you to create account with out an option to check the subscription plan details..ArunknewVersion: 8.30.0

Don’t buy itBeen using it for about 2 months and can’t connect to any server for 2 weeks. Send message to customer support but no response..Margaret Y WVersion: 8.30.0

JUNK, COMPLETE SCAMThey claim they can resolve these issues? They’ve been trying for years, just read numerous reviews. The only positive ones their probably writing themselves. Completely useless, impairs the entire operation of multiple devices across multiple platforms. Most basic functions like receiving emails are blocked with VPN active. Customer service, like the app useless. Also it leaks, you’re unprotected. Customer service has given me the run-around for years. Then, I had this app independently assessed, it shouldn’t even get one star..Jim DoughVersion: 8.29.0

Doesnt work in chinaWhen i looked it up online, it said it was supposed to work for china, but after paying 19$ it doesnt even work in china so i really don’t recommend it. Not worth the money, i want a refund!.JhizhgVersion: 8.28.0

Logs out at every updateNord signs me out every time the app gets updated (updates are on auto). I’ve been caught off guard a few times already. Super disappointed that it’s taking so long to fix something as simple this. It cannot be that Nord expects us to turn off auto updates or to check the connection every X hours - that is not practical. For example, perhaps the app can email or notify users that they are logged out every time an update takes place and the app logs you out. It’s 2024 and that’s still not implemented. Due to their price hike, lack of transparency on their website* and customer service, I am now looking for another VPN provider. *They release offers without clear disclaimers on the currency until you get to the final page. They will then gaslight you when you point out how deceptive this practice is. Not only do they hide the price behind USD, they also do not include Offer T&C on offer pages. Expected more transparency from Nord..Sami137283Version: 8.19.0

Not work on iPhoneAfter last update vpn doesn’t work on iPhone. Fix that please.Jor6969Version: 8.20.0

Great app but…It’s awesome until you see the disgusting prices on the subscriptions it’s 135$ CAD a year which is a lot just for a VPN. You guys really should make a free VPN mode, for the people who don’t have that money but need a decent connection..Icyblue52Version: 8.14.0

Complete garbageWorks as long as I don’t open a browser (as long as I’m not using the internet). I thought the whole reason to get a VPN was so I could surf anonymously, well if that’s the case Nord is a complete waste of money.\(@!@)/Version: 8.16.0

Very bad connectionIn China it’s impossible to get connection by using nord vpn. Hardly getting connection from any servers. Don’t use it. Waste my money and can’t get it back..Wrong bc dayVersion: 8.16.0

USE ANOTHER VPN!!!They charged me 2 weeks before renewal date and now unable to get my money back..Samertk2Version: 8.14.0

Not worth it at all.Connections drop all the time & slows the wifi speed down significantly - even with the “best servers”. A complete waste in my opinion..ScoobadoobaroobyrooVersion: 8.14.0

Definitely Not Free.The cost is $134.99 per year, no free trial. Why in the world when I searched for free VPNs did this come up??.SimplyGhostingVersion: 8.14.0

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