ShutEye®: Sleep Tracker, Sound Customer Service

ShutEye®: Sleep Tracker, Sound Positive Reviews

BlessingsI am so grateful for this app. I keep odd sleep hours and they fluctuate weekly. This app is teaching me better sleeP Habits. I worked so much for years at all different hours of the day that I just got used to sleeping two or three hours a night. Because of the programs, music, meditation and stories I’m sleeping more at the same time. And even at night. I’ve stopped having to take a nap. If I get tired, I find something else to unpack clean and repack. It keeps me moving. Their guidance was good in the free portion of the app there are still alot of choices for sleeping, but after paying the fee for premium, I’m getting one-on-one help. I’m getting an analysis of my sleeping habits. It has opened my eyes. It’s been over 90 days and I slept five hours straight last night guys. but listen to this. I got up walked around taking deep breathes and got a drink of water. I laid back down and closed my eyes. When I awoke, 4 hours had gone by. That’s the most of slept in 24 hours over the past 50 years. I sleep better and I feel better. I just needed to realize that I’m not in a hurry to do anything anymore and I only have to make myself happy. If you really want to take your sleeping problem under hand, try this app for thirty days. See what happens. Deep breath. Love this app and those who have given their precious time to me. Thank you..AngelmuyerVersion: 2.0.9

Please read through all of it. There’s a note to the developer at the end.I absolutely enjoy it, it has helped me a lot within my sleep it gives me the important info with in my sleep, tells me how bad my snoring is and if I should talk to my doctor about it, it tells me if I sleep talked, it also tells me about what is happening around me while I sleep it also tells me how deep of sleep I’m in, it also gives you a chance to experiment with different types of sounds and music that you like and stories that you would like, it also gives you a chance to put on smart alarm which basically means that you pick a time and whenever you’re in the light sleep, it will put on that alarm so then you can wake up, and a bunch of people may be wondering, does it cost any money? Yes, it does only for the VIP. Otherwise, it is totally worth it. And if you’re curious about what your dream means. There’s a little dream list and it tells you what they mean I hope you consider getting it. NOTE TO DEVELOPER BELOW👇🏻 Dear developer I have a request could you please add him some more dream meanings and also the little present box has been saying one more day but then the next day it is still there could you fix that? thanks..I hope it help’sVersion: 2.5.1

Best app ever!Best app ever! It literally tracks your asleep and it’s like the number one rated app on the App Store and it’s very good like if you wanna have a sleep tracker this app is trust for you. The only problem is can you lower premium price because it is a little bit expensive so let me tell you about this app. This app is basically like a slave tracker that analyzes and tracks or sleep so it basically uses the microphone while you’re sleeping. I know sounds creepy, but they don’t listen to like everything they don’t actually record you. It’s just for sleeping but anyways it’s really good app is the number one I read app on the App Store and if you wanna go tracker then this app is for you by the way there’s also other App Store. fake sleep trackers and they’re not real, but this one is literally a real sleep tracker so if you wanna download it now for free, the only problem is this a little expensive but if you would like to pay for it then that’s fine. He developer if that’s OK if you can lower the price of the premium, thank you! And I think this app is really good..TTbuggamerVersion: 2.9.2

Overall goodSo first let’s talk about the good part. Whenever you hit the sleep button at the bottom of the Home Screen, it will let you put sleep notes and stuff like that as reminders and stuff. Than after that, you can choose the relaxing sound you would like to hear while you sleep. My favorite part in my opinion is that it also lets you choose an alarm and you can get really happy ones and stuff. I woke up feeling refreshed for the first time. Now for the bad part. First off the calendar was one day in the past for me. Like today is Friday but it said it was Thursday. It also did not let you see what you said during the night becuase it kept making you buy the subscription. It shows you ur best ones though- which was just my parents talking instead of me. My recommendation is that they should make a possibility to see what you said during the night without having to buy it. Also to make it to where you can change the calendar. Maybe even a way to where you can make a recording of your voice so that the app can detect it in your sleep, instead of picking up others talking. I would also like if we could put our gender in, that would be nice too. Thank you ..Chloe RedeyaVersion: 2.5.7

Love it but app hard to navigateIf you tap a icon you accidently start a sleep. You have to go through the whole process start a sleep then have to manually quit the sleep. NO BACK BOTTONS OR CANCEL ON THE FIRST SCEEN. HAVE TO GO THRU IT ALL TO SLEEP THEN QUIT. Also hard to find what you want to find. I set it for a nap yet didn’t know where to find the results to many things on screens NEED MORE ORGANIZATION, DROP DOWN MENUS,BACK BUTTONS AND CANCEL BUTTONS. NEED APP OVERHAUL. Please add info button, WHAT AM I PAYING FOR THE SERVICE NO INFO JUST KNOW THEY SIGNED ME UP OR THEY TELL YOU BEFORE THE INTRO PERIOD UP. ….. my sleep notes inadequate No way to add in the category before I go to sleep I’m watching tv no icon …. I’m retired I have to tap DAY OFF …. PLUS I have a pacemaker cardiac arrhythmias no mention of pain or a category other then restless leg. Severe Arthritis pain both knees and back. That CAUSES either HARD TO FALL ASLEEP or I WAKE DUE TO SEVERE PAIN. LOVE THE CONCEPT …… not sure if I’ll continue unable to add notes with the snoring or they don’t tell you which clip is the apnea clip. Clips for teeth grinding sounds like snoring. No labels everything sounds like snoring HOW MUCH IS THIS APP I COULD NOT FIND IT ANYWHERE. I KNOW ITS a lot TO ASK, BUT MAKE IT EASIER TO NAVIGATE and find things too much with th book reading..Katrina17Version: 2.6.0

Caught Voices from Ghosts at NightI had always had trouble sleeping at night and waking up feeling tired as if I never slept at all. This has always been happening since I moved into this house. After purchasing this app, I quickly became shocked as to what it was capturing at night for the audio. I would hear other peoples voices talking to me keeping me somewhat awake at night. I was never conscious enough to realize this was going on. At first I thought the app was just adding fake audio to make it seem like a special feature so I ended up setting up a camera to record myself sleep in addition to the recording audio from the app. Not only was the app extremely accurate, my camera captured paranormal activity occurring with the audio. My blankets would be pulled off of me, my head would get hit into the wall by force, and I would even get up and stand in front of whatever this was and talk to it. Extremely scary stuff but grateful this app actually worked so well to help me realize what has been going on.Varly_40Version: 2.1.6

I have severe Sleep ApneaI have severe sleep apnea, so a friend of mine suggested I try this app to see what happens when I sleep. It worked for 3 nights. Last night the app shut itself off. I restarted it at midnight and come morning I could not even open my phone. It told me the app crashed and it locked me out of my phone by saying phone is unavailable try again in 1 minute that 1 minute turned into 5. I was able to shut my phone down buy pushing every side button at the same time. To be honest I expected this app to be so much more. It doesn’t give you a sleep score and when it tells you that it tells you when you talk in your sleep and so on. It gets it all wrong. This app needs a lot more improvement in order to tell when your awake or Animal noises is me struggling to breathe. I guess the way I look at it is this needs a lot more work because it can tell you if you have sleep apnea or not. The first night it said I had mild sleep apnea but the next night was severe and the following night it was call a doctor immediately. Just so everyone knows I am aware I have severe sleep apnea. I can not wear those masks over my face I feel like I’m suffocating..Kwluv44Version: 2.3.6

This app is so coolI 🅛🅞🅥🅔 this app because it has SO many features like sleep meditations, white noise, and SO much more. It helps me fall asleep right away without having to watch TV. I also love how it tells you about why your having certain dreams and I think that's really cool. In the white noise, they have so many things like rain, fire place, exhaust fan, ocean waves, seagulls, keyboard, and MORE. I think that you should get this app because not EVERYTHING requires premium like a few things do, but not a lot. Also the premium is only around $2.99 a month! It's so nice. I have been able to sleep so much better from this app. It also tracks your sleep if you press the sleep button in the center of your screen and you answer questions like how have you been feeling (it gives you multiple choice or you can choose other) then, you set your phone next to your bed on the charger and when you go to sleep, it tracks if you talked, snoring loud or tossing and turning. It also tells you your sleep score after six days of tracking your sleep with the app, and it tells you how much light sleep or heavy sleep. It's cool to listen to what you said in your sleep, what you did, or how much you snored. This app is very good for me because i haven't been able to fall asleep. But this app makes me fall asleep right when i turn on the white noise or sleep meditation. ⚠GET THIS SLEEP APP IF YOU HAVE SLEEP PROBLEMS / WANT TO TRACK YOUR SLEEP/ FALL ASLEEP FASTER!!! ⚠.SJosephinehas1412Version: 2.4.0

Good app, but just one thingI really enjoy the app. I love the mixed sounds you can use (my personal favorite is the campfire and ocean waves). I also really enjoy the alarm system because it's not very loud and annoying when you wake up. However I do have one thing that I don't like. I don't like that you need to pay to see your health risks. I got the app because the description says that it detects your risk of sleep apnea and other sleep risks. But when I found out you had to pay for it I was a bit annoyed. First of all, you shouldn't have to pay to see your health risks, that should be free. Me and so many other people aren't in a good financial position and cannot afford to pay every month, even at low prices. From a business stand point, I can see that you most likely include this in a subscription to receive money. But at the same time, the health and safety of your customers should be the top priority, especially in this kind of app. Thank you for reading my review, and I hope you consider the things I've said..Sarah Alexsandra McGinnisVersion: 2.6.0

Love it!I’ve had ShutEye for a while now and it’s amazing! It tracks when you talk, fart, snore, burp, and much more! It also tracks when you woke up, in deepest sleep, lightest sleep, and when you went to bed! It has a bunch of white noises most need a subscription but even if you don’t have one there’s still some free ones! 😁 It also has a survey every night which makes me feel at home and comfortable for some reason. 😅 It also makes you feel like your friends with the all even tho it’s an app 😃 I have no subscription but is able to enjoy the app freely! ☺️ It can also help you if someone breaks into your house and it’s recording, cause now you have proof! 😉 I feel it’s an amazing app and should get more attention!😄 Also these reply’s are saying that it’s horrible and stuff but I truly love it and think it’s an amazing app created! 😊 The creators helped a lot with sleeping, I wasn’t able to sleep easily but this app helps a lot! ☝️ I’m not a bot..BeeRadbelugaVersion: 2.2.6

It’s fineThe app is actually pretty cool, I enjoy a lot of the features it comes with. The music and sounds offered actually help me fall asleep which is surprising and I have interestingly found out some things about my sleeping pattern. Now I will say though, as every other app, this one also is not perfect. I was careless the one night (no like literally my fault 😂) and set up my tracker in the middle of the night after waking up and falling back asleep, the app now thought that I had only slept for 4 hrs and I wasn’t able to actually change the time to the time I had fallen asleep so now I had “poor sleep” and suggestions on how to sleep better 😂. Same thing happened today, but opposite, I woke up in the middle of the night to give my son some medicine and grabbed my phone to check the time, I guess the app took that as a “ok she’s awake cause her phone shook” and I have now only “slept for one hour” which I didn’t realize until I actually woke up. I wish I could just change the time or disable the “shake to stop tracker” feature..Cleo55LevismomVersion: 2.2.8

Speaking as a dedicated member who has faithfully used Shut Eye for three yearsShut Eye stands out with its meticulously crafted interface, seamlessly guiding users through an extensive collection of meditation practices. From mindfulness exercises to specialized programs targeting stress reduction or heightened focus, the app caters to diverse preferences and experience levels. What sets Shut Eye apart is its personalized touch. By analyzing user interaction, the app generates tailored recommendations, ensuring each session resonates with individual needs. This thoughtful curation creates a unique journey for every user, enhancing the sense of connection and effectiveness. Moreover, the app's sleep aids redefine tranquility. Beyond conventional white noise, Shut Eye offers a rich selection of ambient sounds, soothing melodies, and immersive bedtime stories. This comprehensive toolkit fosters an ideal environment for deep relaxation and improved sleep quality, making it a quintessential companion for both meditation enthusiasts and those seeking better sleep..MrRilwyVersion: 2.5.7

Great App That Helps Me SleepWhen I looked into this app, I saw it only on tiktok, but only heard good reviews on it. I assumed this was gonna be one of those apps where you have to pay for everythinggggg, but in reality I think it’s perfect. It contains free sounds to listen too as well as extras, but I personally use a mix of the free ones and use it every night to help me sleep before school. Ever since I started using it, I’ve been able to fall asleep just like that. The only thing I would complain about, which isn’t really a problem, would be the wheel spinning surprise add thing. It’s used to promote their extras being 50% off but it makes me mad cause I’d be just trying to go to bed but stopped by watching a wheel. It’s not a huge deal, but I wish the adds for their 50% off deal would go away. Other than that I think this is a perfect app to help people track their hours of sleep and to help them fall asleep as well..Coolkidsforever54556Version: 2.3.9

Great app, but…This app has been super useful for me in tracking my sleep while in the process of adjusting medications! However, there’s one major problem that I have with it: it effectively assumes that the time between you waking up and you stopping the app is just you forgetting to turn it off. This has been a major issue for tracking my sleep quality, because a lot of the time, the actual scenario is “I woke up several hours earlier than I intended to, lay in bed trying to fall back asleep for two hours, and then gave up.” This results in the app thinking my sleep quality as lower on days where I AM successful in falling back asleep than the days where I’m not, which is obviously a major issue when my goal is to track insomnia. Would absolutely change this to 5 stars if the app developers added a way to tell the app whether you were awake but forgot to turn it off or you were trying to sleep the whole time it was running, and adjusted sleep quality accordingly..NmrotsteinVersion: 1.8.6

Helps me know how I sleepShutEye has been the number one app for me, because I can understand how I sleep, but I sleep with my tv on, and it thinks that that’s my sleep talk, or snoring somehow? And I’m a girl, so I wish you could put your gender since I watch caseoh and stuff lol. But the app helps me understand how I sleep at night, and tells me how long a slept. I sometimes forget to use it, because sometimes I’m too tired to turn it on, and the videos it gives us to help us sleep also helps, because the soundtracks are relaxing. I reccomend the app for people who are curious about their sleep, or they can’t sleep well. But one question, can you go back to where you put things you do before sleeping, etc at the beginning of the app? Because it said I was on drugs or something like that? I’m a kid though.. So I’m definitely not on drugs. But I love the app, and it’s cool!.Lazy Kitsune125Version: 3.0.7

Shut off is disturbingI’ve had this app for a while now so I can say that after using it for several months, I liked it a lot at first. But now I can’t use it any longer because once you start the sound machine, it only stays on for 30 minutes and if it takes you longer than that or just about time to fall asleep, then when the sound shuts off, it immediately wakes me up. After several months, I found this extremely frustrating. It started giving me anxiety anticipating the shut off. If I didn’t fall asleep within the 30 minutes not only was I thinking about why am I still awake but then if I was just about to drift off the sound machine would shut off and it would wake me up and then I would lay there awake for hours. I found it to be detrimental to my sleep after a while and had to discontinue using it. I cannot find a setting anywhere that allows me to shut this feature off so until then I can’t support this app..NessalynnstjohnVersion: 2.8.8

Great appI had to come back in and revise my review. I apologize to anyone that read it, this is a great app you just need to play around with it. Although I did feel rushed with the seven days because I forgot to use it a couple of times. So I think they should give you seven days worth so in case you miss it a night or two it doesn’t go towards your seven day trial. The only reason why I deleted this app is I can’t keep up with all the subscriptions for every app or TV Subscriptions all adds up and could possibly be a cable bill. I did like hearing the different settings of you snoring or the background noise. I did not know how to listen to the meditation for bedtime while recording for the night it didn’t work. Other than that this is a great sleep app.LulutreeVersion: 2.0.4

Good but needs some workI like the fact that I can tag each sleep night with characteristics like whether I ate late or exercised etc. it gives me a chance to see how different things affect my sleep. Unfortunately, it is not accurately recording when I am asleep and I cannot delete “bad data” for instance the night I accidentally knocked the phone off the bed and it decided I was awake for several hours. Last night, the dog woke me up at 5:45 and a little after 6. I took the dog outside the second time and the system assumed I was asleep. I have had nights that I have woken far more refreshed and the system thinks I spending a considerable amount of time “awake.” I thought maybe it was picking up noise from the dog, but it didn’t record my talking to the dog at 5:45 and just after 6:00–when I was lying next to my phone. Seems rather inconsistent. I run a ceiling fan, and it just dawned on me that maybe that is messing something up (per someone’s comments).DataGeek and ol geezerVersion: 2.7.5

Needs an auto on functionThe good thing about the app is when it works. It gives you interesting information. The problem is it’s mostly wrong. I think most people put the TV on before they fall asleep. That is counted as snoring. If I’m starting to fall asleep, I don’t want to have to stop myself, wake up, grab my phone and put on the app because then I’m up. There are other apps like “auto sleep” that you don’t have to do that with. I’m already having trouble falling asleep, so having to get myself to grab the phone to start the app defeats the purpose. it’s interesting that when I look at reviews, I see the exact same review from when I purchased the app. apparently, the developer only wants to show positive reviews and not try to improve the app. it counts the TV on as snoring, animals, and all sorts of noises so this app really is not for me. But they won’t allow you to get your money back so it’s just a waste of $20..Ro7068Version: 2.3.4

This app is really good butThere should be a longer free trial ( 2 weeks-1 month ) because not everybody knows if they really need it or not because what if there wasn’t much that came up like you snored once and even if your report comes out with multiple things it also doesn’t mean your going to do the same thing again so you should try to make more things free or make this cheaper I know that you get half off but this is still very expensive but not just that like what if you were really tired during the week and you installed the app after that you would probably get the subscription and by the next week you would feel better but you would also have no need for it and you already paid so I’m basically trying today that we should be amble to get a longer subscription or pay for only the stuff we need.♍️ virgo master ♍️Version: 1.7.8

Questioning accuracyI’ve been using your app for a couple of weeks now. initially, I was curious to hear myself talking in my sleep since that’s what I’ve been told I do often. In these two weeks I’ve not heard anything from me other than constant snoring. I tested that feature early this morning before I turn the app off by mumbling a few things and then shortly there after I turn the app off and did not hear the test recording. It has mistakenly identified Animal noises. It was my normal snoring noise. Under the Noise category, it’s still just me. Under the suspected “Suspect apnea” category, I hear a “steady breathing pattern” of snoring in uninterrupted steady breathing. I have my phone correctly positioned the way the instructions described. The “ talk in sleep “is turned on. So I’m not quite sure yet how accurate this app really is since I have observed it’s mislabeling of the noises that it’s hearing, and when I tested it’s ability to record my speech while it’s on, it failed to do so in the test this morning. My bedroom and the surrounding area is very quiet. I have my phone positioned within 18 inches from me. Is there anything else I can do to help this app to do what it’s advertised to do? So far, I’m not impressed and probably will start losing interest in the coming week if I don’t see the results that correspond to what is actually taking place..Jetjoe7Version: 2.6.6

A few kinks but I really like itI really like the app so far but I don’t see how it will work for me personally. I’m open to suggestions as maybe there is something I’m not aware of. So far, it’s combining the sleep of my husband and I. The tracker shows I am in deep sleep when in fact I’m wide awake listening to my husband snore. And it recorded him coming in from work and taking medication as me teeth grinding and in deep sleep. Nope. While I am able to mark the recordings as errors, it would be nice to be able to make a quick note of why it’s an error (not my snore, I’m awake, that’s a pill bottle). It seems to me this feedback would help shuteye better identify the noises it hears to track better. I’m exhausted from little sleep and yet it states I was asleep 6:17 of the 7 I was in bed. In fact I was awake much more and walking around at a time it tells me I was deep sleeping. I’m confused but there must be a better way..VyugfgvfhbVersion: 1.9.7

Good but realized it’s not trustworthy/exactAfter i had sleep paralysis one night, (where my partner said they heard me yelling/talking in the middle of the night) it hadn’t recorded anything when i checked the app. Only a little bit of rustling. This happened multiple times and i finally realized it just doesn’t record sometimes. Another bad thing is the voice actors they picked for the read alouds/meditations have really annoying voices for a voice actor that’s supposed to help you fall asleep. Not to mention it lags a lot of the time and there are weird pauses while they talk. I love how you can mix a couple noises together for white noise. I hope they change it soon so you can’t hear the obvious loop over and over in some. I like the layout too. Looks great and asthetically pleasing. Pretty good app, really nicely designed overall..TrrestaVersion: 2.9.7

LifesaverMy 2nd review because I just realized (again) how thankful I am to the algorithm that led me to this app! Every time I see someone sick especially with heart diseases, I’d ask myself I wonder how their sleep patterns are and if they had ShutEye… It has helped me and I’m sure it would help them, too. Before ShutEye, I had no idea how erratic my sleep was and I was hopeless and I’d never get to have that goodnight’s sleep ever. It has really motivated me to take all the steps for a good night’s sleep… what works and what doesn’t.And my ShutEye results are always spot on! So I could really predict if I’m gonna have a headache for the rest of the day or not. Whenever my sleep score gets low… that means I’m doing something wrong and I have to do something about it. BIG THANK YOU, SHUTEYE!.8MaH8Version: 3.1.0

Shut eyeThis app is WONDERFUL it helps so much for you to try and go to bed comes with sleep music and make your own sleep music ETC. Such a awesome app I have been trying to find a good sleep app to help me go to bed cause I would get 5 hours of sleep and I need to change that! So I got this app and it worked so much I stared to get 7 or 8 hours of sleep! I would recommend if you want to get more sleep DEFINITELY!! Also I would change that hearing your sound when you are asleep not to VIP/ money because I am not gonna spend that much can you have it not that much money? But yes it helps me go to bed ALOT so please please please get this app it help SO MUCH and it can help you when your sick and can’t go to bed cause of all the different reasons!.Ellibelly109Version: 1.9.8

Does not identify true awake statusI have a habit of waking up in the middle of the night and being unable to fall back asleep for hours. Often times I will get on my phone to scroll or to look for music/white noise to help me fall back asleep. This app would be so much more helpful if it could tell when you have picked up/unlocked/or are using your phone. I was awake last night from about 2:30 to nearly 5 and for over an hour of that time, though I was actively using my phone, this app recorded it as deep sleep. I will also wake up and try to turn on sounds within this app to encourage me to fall back asleep and it doesn’t even seem to recognize that use as wakefulness, despite me clicking around in the app. Until that issue can be fixed this is a mediocre app at best, especially if you’re unwilling to pay for premium features (like me)..Truecrimeanon52Version: 2.0.0

Great Concept but.......I like the concept however I find the app is way off. I paid for the year so it is what it is. I wish there was a way to make your own notes to help correct recordings or gathered data to differintiate between one or more sleepers. Unfortunately the app tends to pick up my husbands snoring over mine most of the time even though he is further from the phone. Also it says I fell asleep within 10 minutes last night when I was literally awake for most of the night I even picked up my phone a few times to look at the time or check another app or something but it apparently thinks I was sleeping!!! At one point my husband & I got in a small argument about moving over because the other was hogging the bed but the app logged it as sleep talking!!! I just wish there was a better way of gathering data!!!.ANGELIC1797Version: 2.4.2

I’m having a little trouble…Hello!!! I just want to say that I really do enjoy this app when it comes to tracking my sleep! But, I do wish that I was able to hear all of my recordings from the night and be able to save them without having to pay premium to go back and listen to the ones from a few weeks prior. Also, as of right now, I have been having problems with getting into Shut Eye. Basically when I open the app everything freezes and it won’t let me click on anything. Idk if I’m supposed to pay premium to be able to access of anymore but if that was the case, then that’s kind of absurd. Don’t let this review detain you from getting the app but see it as something to look out for when you do decide to purchase it..Madison GumVersion: 2.6.8

It’s alrightI do love this and I can sleep better, but I am really upset that I have to pay to listen to my recordings! I would love if the developers added an option where we could watch an ad to get the recording. I would totally do this. I speak for everyone when we say at least let us listen to our recordings! Maybe every night you sleep you get “tokens” and then you spend those “tokens” to listen to your recordings? This app is amazing and I love it, but the main reason I downloaded it was to listen to my recordings. Please consider changing the pay option for recordings. Thank you if you respond or listen. When this happens you WILL get my five star review. Edit: I got a notification that you guys replied but I don’t see it. Please improve the service. :(.Castledbasket521Version: 1.9.9

Latest Update issueEver since the new update I can’t access anything?! It’s like its frozen, unable to access anything on the app..Chick73Version: 2.6.8

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ShutEye®: Sleep Tracker, Sound Negative Reviews

So close to being a perfect sleep appThis is such an awesome app. I forget how I stumbled upon it but it’s a good one. Not great but pretty good. I am currently using a competitors sleep app at a premium level and I really like it but Shut Eye looked interesting so I took it for a test ride. I love all the sounds and stories and that stuff. I love all the reports. Pretty darn accurate. But here’s the deal breaker for me. I need to use a sleep app that knows when I’m sleeping and knows when I’m up in the morning. You have to manually tell this app you are going to bed. And then I need to manually turn the alarm off (every night) because I don’t need to be waking my wife at 3:30am. And then I need to tell the Shut Eye app that I’m up. And I forgot a few times to say I’m up in my trial (which I wish was 14 days since I forgot to start the app two nights and never saw how the app really works before the trial expired) Nope, I need an app that talks to my watch. I need an app that wakes me on my watch with a vibration, not have an alarm go off that wakes my wife and the dogs. I need a sleep app that is smart enough to know I’m in bed and an app that is smart enough to know I’m up for good. If this app ever syncs with my watch I’ll pay a lifetime premium for the app. But as it is, I can’t use it. I’m used to my current sleep app that works all by itself with no manual input from me. Sorry..Rsd22Version: 2.1.6

This isn’t accurate…I bought a year subscription to try it out since the one week free trial isn’t enough. After having it for 40 days, I’m not impressed. It “tracks” every little thing. The recordings aren’t accurate and you can’t correct the information yourself except delete the recordings. Says I have bruxism when I wear a mouth guard to prevent bruxism. And the recording literally heard nothing. Not exactly sure how it knows when you’ve fallen asleep or gone into deep sleep without tracking your heart rate or movements. All it’s doing is listening for sounds. Last night it said I fell asleep in an hour. I know that’s not possible because I was extremely tired and normally fall asleep in <15min. on regular nights. Don’t waste your money. If you want a real sleep tracker, invest in a Garmin or an Oura ring. Might be more expensive for a one time upfront cost, but at least you’ll get accurate consistent data. I’m only giving this 2 stars because I do like the sounds features. Other than that, the app is useless and unless there’s a way they can start tracking your HR there’s nothing this app can do to improve. Response to developer: no my phone is not shutting off prematurely. I always have it plugged in at night. Yesterday it also said I was awake for two hours in the middle of the night. When I know for a fact I wasn’t..TheStinkyRebelVersion: 2.3.4

Unhelpful and BAD Customer serviceI got the free trial to see if this could help with my bad sleeping habits and track what I do but it would tell me the wrong thing like my dog barking is a fart. So I didn’t find it useful and used it 2 times after 2 nights I stopped using it and forgot to cancel the subscription! I can be very forgetful but I cancelled it once it charged me. I did not intend to continue using the app and I tried contacting Apple for a refund but was told I wasn’t eligible for a refund and asked them to review again but was told they had certain restrictions that they couldn’t tell me to give me my money back. I contacted the actual company by email and no respond over 1 week and I emailed them again and no respond ever! What’s the reason I can’t get a refund on an app I didn’t find useful and did not even use at all ever after it renewed. which was not done intentionally. I would like a refund please. I can not afford to have payed 65 dollars for this. And not ever use the money this seems like basic robbery!! No rude intentions just want my money. Update: I contacted Apple they still couldn’t give me a refund and contacted them personally but no respond in over 2 weeks from them I don’t understand why it’s not possible to refund this charge that I did not want to renew !! Totally regret getting this !!.Big belaVersion: 2.5.7

It started off okThis app starts off ok, then I upgraded to the “VIP” level then things went down hill from there. The app picks up the noises from my fan as snoring. Then when I upgraded to a new phone the app has stopped working and I can’t get back to the vip side that I have paid for. So I reached out to customer support. I get a message back that is can take up to 3 business day. A week and a half later I was told the issue has been resolved. In fact it was not. So I messaged back with screenshots to let them know this has not been resolved. And still a month later this is still not fixed and no one has replied to my email. Do not waste your time or money on this app once the company has their money they don’t care and won’t resolve an issue *** update tech support I have emailed that email address several time about this issue it is still unresolved fix it or issue a refund please if I could give this app less than 1 star I would please don’t waste you time or money on this app a month and a half later still no reply from this company ** update still no word from this company and the app still doesn’t work and no update about fixing the vip status I paid for. Still not working and yes I’ve sent multiple emails and nothing back for this company DONT WASTE YOUR MONEY.Ep266983Version: 2.6.8

This Isn’t PossiblePeople, stop believing this nonsense! I gave this two stars instead of one because I enjoyed the white noise options. However, when this app says you were in deepest sleep for the two hours you were *awake and moving around*, it’s bull. I made noise, they can’t claim I was “too quiet”. And the patterns of sleep were nearly identical every night, which is suspicious. There is NO WAY for any app based on sound to know where you are in your sleep. That’s ridiculous. And please, Shut Eye team, don’t give me your pat responses I read elsewhere like, “We’re sorry you had this experience.” (No, you’re not.) Or “Thank you for bringing it to our attention and we’re doing our best to resolve this issue.” (No, you’re not, because you CAN’T. Sound simply does not indicate depth of sleep!) Now, if you just sold all the great white noise sounds for one fixed price, I might actually do that! EDIT: As you can see from their response, it’s a ‘bot reply. No humans are engaging here. It says they’ll “take my suggestion into consideration”. There is no suggestion. So not only is an app based on sound no way to truly measure the quality of your sleep, they don’t even have humans paying attention..Sis DecVersion: 2.3.3

Fun but mostly uselessOverall, mostly useless. For some reason, it doesn’t capture my awakenings during the night very well. Sometimes they’ll just be a little spike that shows it was momentary when actually I was up and out of bed and roaming around for an hour. Or, during a heat wave when I was tossing and turning and constantly waking up, it showed me as a middle range sleep the the whole time. Probably the most useful thing is the snoring and it’s recordings. I realize that sometimes I do snore more than I thought I did. However, I’m not sure that it’s not recording. My husband snores some of the time. The last night I used it, however, I used a separate podcast to fall asleep, once around two in the morning. The recordings picked up a lot of it, however, some of it it put under the heading of bruxism or animals when it was clearly just a language.… That morning when I woke up, it gave me a sleep score of 100 and said I had a perfect night sleep, even though I’ve woken up twice to turn on the podcast to open up a window and flush the toilet near the bed, which it usually record as an animal sound it didn’t even record it all that night.Go4hntrVersion: 2.8.7

Terrible customer service for the monthly costI listened to all the sounds from the night after my first night. From a recording at 4:45am I heard two men whispering in the background and you could hear one of them saying “did you put it in the bag?” And the other said “yea”. Im a single woman living alone. Once I heard it the next day I called the cops and they did a full swoop of my house and confirmed they heard voices in the recording. Being that I heard the sound the next day there was not much the police could do and suggested I reach out to the app to see if they could send me a longer version or the recording etc.. I sent an email to the apps customer service. I heard nothing for 3 days and emailed them again. I then got a response after a week saying “thank you we will pass along your feedback”. I wasn’t giving feedback I was inquiring about my safety and well being and asking for their help as I was fearful someone broke in. For an app that costs $40 a month I’d expect the customer service to be helpful and not robotic and disregard all requests. Is a shame bc I actually enjoyed the app but don’t want to promote or give money to a service that doesn’t care about their users well being.ZoshrhettVersion: 1.9.8

Useless for the most partWhile this app has a few nice things like music, white noise and the ability to record your snoring and farting, it can’t possibly know when you are actually asleep or in REM sleep; so their sleep statistics are truly misleading. It’s cute; but it isn’t what you think it is. In the end, this is nothing more than a novelty. When it comes to rating the app, you will be bombarded with annoying pop-ups that give you two options: 1) Rate it highly 2) Continue to be bothered by persistent pop-ups. Because if this, you absolutely cannot trust the high marks this app receives in the App Store. That alone should tell you that this app is not entirely what it purports to be. This method of rating must absolutely be changed. I only wish I had a convenient way to report this misleading rating scheme to Apple. Until a change is made, the app owners will continue to mislead prospective subscribers. For that reason alone, you should be leery about downloading this app. (My question to the app developers is why don’t you trust your users to rate this app without only giving them the option of giving it a high rating in your pop-ups?).Geocom21Version: 2.1.7

Done with this app. Not worth the risk.The alarm feature HAS to change. I’m angry enough at this feature to cancel my premium subscription, delete this app, and write this review. The alarm automatically turns on to whatever time you set it for the previous day. There’s no setting to change this. Seems like an OK idea in theory, but… There are some days where i don’t need an alarm, but the alarm stays set and goes off. That’s happened several times and happened again this morning and i lost a good deal of sleep because of it. I cannot deal with this any longer. Sure you can turn off the alarm before you fall asleep, but good luck remembering - there’s no prompt and i often forget i set an alarm for the previous day. Prompt me to set an alarm at night! The auto-set feature maybe saves 2 seconds of time? But if gone wrong like it did today, causes hours of time wasted and a terrible day. Completely not worth the trade. It’s a shame because I like a lot of other parts about the app, but no sleep app is worth being tired for a day, especially an important day..No issues at allVersion: 2.8.4

Don’t DLI download it this because it was advertised with a free trial at the end of the trial we would be charged however, upon opening the app it did not have what I needed so within 10 minutes of use and walking through the app, I was already starting to be charged and they are still trying to charge my car today every day even though I have unsubscribed from this subscription I have emailed their support and have yet to receive a response finding a way to communicate with this platform has been very difficult. I sure hope they see this review as I had no choice but to leave a star even though it should have none due to the lack of communication with those they are trying to collect money from I do not see it fit to be charged for 10 minutes of a free so what actually makes the trial free? It was not easy to navigate the app at all and trying to resolve a problem is even harder. I will continue to email this company until they quit trying to charge my account for a fee. We’re only having the app for 10 minutes and then there for canceling the subscription.Aw7519Version: 2.4.4

NopeI’d like to know how it thinks I’m asleep when I’m up moving around carrying my phone with me. There needs to be a way to say “no I didn’t fall asleep in 17 minutes, I’m 43 and have never fallen asleep in 17 minutes, even when I haven’t slept at all the night before because I have raging insomnia.” At first I thought it was tracking my husband who falls asleep in seconds, but nope. We slept in separate rooms for a week. How am I asleep when I’m adjusting the phone volume or switching to a different recording to play? There’s no way to leave feedback when you wake up about how you slept or anything, just the three stupid emojis. Waste of money. After their response is like to update. Says if I don’t make much noise moving around it won’t register it. Let me clarify. I live in a house with 6 children. It is NEVER quiet. How much noise do I have to make? “Call the cops bcuz there’s an intruder” noise? Seriously. And again, I’m playing games on the phone the app is running on…yet I’m sleeping. The phone is being moved around…yet I’m sleeping. And apparently I sleep drive, cuz we went to the gas station once. Whatever. This app is pointless..BMS82216Version: 2.0.2

An administrative nightmare that doesn’t record your sleeping dataThe app requires you to register loads of daily events. The app wants you to fall asleep at exactly the same time every day. When you wake up, you realize that it has not recorded your sleeping data. Out of 20 nights, it recorded only 2. It places high emphasis on noises helping you to fall asleep. My nights are very quiet: under 40 dB so I don’t need a sound that crowds out outside noise. It treats everybody alike: it doesn’t want to know your age , and doesn’t want to know if you take sleeping pills or not. I very much regret the money I spent on this app. This looks very much like a scam: in a boilerplate answer the developer invites you to specify your problem after you have specified them the first time. The email address that the company gives you, is a non-existing address . I sent them a message to their real email address, and they answer with the same dumb boilerplate. I congratulated them for having wringed money out of me for access to a terrible app. I deleted the app. Stay away from this app and this company. There are better apps..JohH123987Version: 2.6.9

What a jokeThis app is saying that I’ve fallen asleep in 8-22 minutes. But I literally lay here all night tossing and turning. It says I’m “snoring” when I’m wide awake clearing my throat. I have allergies. The only sound this thing has gotten correct was the “animal sound”. It is not tracking sleep accurately or any of the sounds. It said I was snoring the other night and it was my roommate using a blender in the other room! This app is a waste of time and money. I even tested it by talking. Every so often I would just say, “I’m awake still, so if this is saying I’m in deep sleep it’s not accurate”. I said that about five times and it did not record one time of me talking. (I thought it’s supposed to let you know if you’re talking in your sleep. It should allow us the entire recording and not snippets some Ai picked out that are not even close to being snoring or talking or deep sleep. Shoot, last night it didn’t even realize I was not sleeping and I was tossing and turning. But it didn’t pick up those sounds either. I am extremely disappointed and want a refund. Please and thank you..Christina NavyGirlVersion: 2.3.7

Inaccurate and awfulThis app is not accurate in the slightest. I paid for the full year subscription because I got a 50% discount when I logged in. However, after having for only two weeks I’m disappointed and am regretting buying. I use both my phone and this app for the tracking sleep. I also have a history of struggling to fall asleep and waking up several times throughout the night. My watch picked up on how long it took for me to fall asleep and every time I woke up. On the other hand, the app said I fell asleep in 5 minutes and never woke up. Ik this isn’t right because 30 minutes after trying to fall asleep I checked the time, and I remember waking up during the night. This app only goes off sound, there’s no way for it to get an accurate account without heart rate and movements. The only feature I do like is the sounds, and the only good part to come out of the subscription is how many of them there are. Otherwise, don’t waste your money.VaVa4242Version: 2.5.0

These apps are kind of a big scam.I like the idea of being able to listen to what you’ve said, done, and if they’re’s anything you should be worried about or call a doctor about but you can only listen to barely any of the clips as the rest are hidden until you subscribe which most people either can’t or don’t want to, for me both. And the clips it normally shows are around 3 seconds long. I’ve clicked on clips of sounds I’VE made in my sleep and it wouldn’t let me listen until I pay to subscribe. And all the features that apparently you would be able to use if you paid look really nice. i’ve looked through other apps like this one and they all displayed in app purchases so I bet it’d be better to just put a fully charged camera on your nightstand. Major disappointment because I don’t know why you think you can record my voice and not let me hear it unless I pay. So, unless you want to pay, I suggest to not get this app..Supercool ✨😊Version: 2.4.0

Sleep tracker needs workThe good: the app has a large library of articles about sleep as well as a plethora of stories, music and sounds that you can listen to to help you fall asleep. The not-so-good: The sleep tracker. On the surface, it’s pretty cool. It records the environment so you get a recording of things like how much and how loud you snore, as well as hearing anything else that went on during the night. It’s also supposed to track when you’re asleep vs awake as well as telling you how much time and when you spent time in deep sleep or light sleep. The problem is, it doesn’t work. Last night for example, I woke up multiple times. Physically got out of bed two of those times, and even picked up my phone a couple times to check the time. When I awoke for the day and checked my sleep log, it said I was out cold the entire night. That’s not helpful and frankly makes me question the accuracy of the deep sleep vs light sleep data..Ole678Version: 2.3.4

Pretty Good Recording QualityGood: This app does better than others I’ve tried at actually recording noises during the night. They are usually miscategorized, but that is not a huge issue. Neutral: It does an okay job of actually tracking sleep. It’s accuracy is far from perfect. It often “misses” my wake ups during the night, for example. But it’s at least as good as other trackers I’ve tried and maybe a bit better. Bad: It’s impossible to change their suggestions. It asked me what my ideal sleep schedule would be. However, my ideal is not realistic (since my job wants me there at 8 AM not 1 PM!). I didn’t realize I would never be able to change. The app now thinks I should go to bed at 1:30 and get up at 9. I could that for a couple days before getting fired maybe. It is very naggy. Get up when you wake up that’s 30 minutes earlier than usual? Nag. Go to bed earlier or later? Nag. I get that consistency is good, but this seems to be totalitarian in outlook. Speaking of totalitarian, the text suffers from a subpar English translation. It’s easily understandable, but just different enough to make you recall that it is, in fact, translated. It makes me wonder how safe my data is. Summary: I probably won’t renew this when it comes due. It is okay, but for me the lack of customizability/flexibility outweighs the decent recording ability. I will look for another solution down the road..CopeknightVersion: 1.5.2

Not EXACTLY accurate trackingAlthough this app has helped me identify a snoring issue, it is not accurate in tracking when I am actually asleep. For example: it tracked that I fell asleep in 9 minutes, when I was actually awake. It showed I was either in deep sleep or light sleep when I had actually gotten out of bed. I started speaking during these times and started getting clips of me “talking in my sleep” saying things like “I’m awake now”. I’m pretty dubious about it’s ability to know that I’m asleep, let alone the depth of sleep I am in. ::::::::follow up::::::::::: I received this response from the developer: "Hi Muzzie, one reason for the discrepancy might be that the app records time spent asleep, not time in bed. Taking this into account, if you still feel Sleep Tracker has shut off prematurely, this might be caused by insufficient phone charge. Please be sure that your phone is plugged in while using Sleep Tracker. " lt seems that this is a response to a completely different review, as I never said the sleep tracker turned off. What I said was the sleep tracker could not discern if I were awake or asleep, as evidenced by the fact that it used clips of me saying things like “I’m awake now, just for the record” as examples of me “talking in my sleep”. It reported that I was asleep when I was clearly awake. Not once, but several times. So again, not this app is NOT an accurate tracker of sleep patterns..MuzzieJakeHarryVersion: 2.3.7

Ok at bestI don’t care for this app. The white noise options are way too many and I have sleep sounds I prefer which can’t be played in the background. The sounds can only be played for 120 minutes as well. They are also recorded as loud noises and give a negative score for your sleep. 4 consecutive days it told me it needs 4 more days to get an accurate score which would put it out of the trial period. I guess that’s one way to force you to pay for it. You have to keep your phone plugged in and near your head which isn’t healthy and even apple has recommended you the phone away from bed. I don’t use an alarm or use my phone for at least an hour after waking but this app encourages both. It not for me. Speaking of alarms though theirs is ok. The ukulele sound is cute and the puppy visual is cute. Gif be better off with other sounds and meditating though for good sleep rather than relying on this ..JollyRancher 47Version: 2.5.4

Been using and PAYING for a yearThe only reason i pay for this app is i cannot find an app where i can pair cicada noises w/train noises or have cicada noises at all. it honestly pisses me off bc theres no other aspect of this app yhat is useful to me, but i also like the idea of tracking how much sleep im getting bc i have insomnia. but that particular function seems to not function at all. as an example, i fell asleep last night about 1:30 am i had been using the app 2 rounds since midnight to fall asleep. i woke up at 6 am due to hot flashes but it only started logging my sleep at 627 am and thinks i slept from 627 am to 9 am which is completely inaccurate. it almost never guages my sleep time correctly. idk if its bc i have cats in my room that make noise or what but it NEVER tracks my sleep properly. you would think that if the app is on and my phone is put down and locked itd know im asleep, but it doesnt..Aki-sumiVersion: 2.7.7

Meh. Just "okay"I have the same issues so many others here have mentioned: It tells me I took 45 minutes to fall asleep when I know I was out cold in under ten. It doesn't register when I wake up in the middle of the night and can't go back to sleep for an hour or longer. It doesn't register when I get up in the middle of the night and walk out of the room. Customer service isn't great. I reached out because I couldn't access some of the premium features I'm paying for and the suggestion was to uninstall the app (thereby losing my data) and reinstall. If it were free, I wouldn't mind so much, but it's not. And to the point someone made about a longer free trial? If I'd had a longer free trial I likely would not have subscribed because I would have seen the repetitive flaws—I'm betting some marketing guru somewhere knows that. I won't be renewing my subscription. I had such high hopes too.....MissquotableVersion: 2.0.7

Can’t mass delete recordingsI’ve been using the app for a while and I appreciate the information it gives. The sounds especially are great. My real issue is that there is no way to delete all recordings easily. If you don’t delete regularly they take up space and at a certain point it’s not realistic to go and delete it all. I tried to contact support about this but never heard back. To get rid of recording and free up space I had to delete the app and data which deletes everything and not just the recordings. This seems like a pretty rudimentary feature to add. It’s because of this I have to rate it low. 2.5/5.Lee123.321Version: 1.5.3

DisappointedI don’t understand how every time an app says you get a free trial, it’s not really a free trial. I would at least like to know how the whole entire app works before perching. All this app allows you to do is record yourself sleep for free just so you can wake up in the morning and PAY to hear YOURSELF, what is that.. I believe if I am entitled to a free trial it should include every feature that the app has in my free trial so I know what I’m paying for..Dontuseit1Version: 1.5.4

SketchyWhy does this app have so many 5 star reviews without further comment? Let me tell you. When you are using the app it prompts you, like many others do, to leave a star review. The choices are “no thanks” or that you like it. When you press the button that you think will take you to the App Store to rate and leave a comment but by not choosing “no thanks”, it doesn’t take you there and just logs a 5 star rating. I question the ethics and validity of the rating. So I’m counterbalancing my unintentional rating you tricked me into, by leaving one star. 😂.Allie from CalgaryVersion: 1.4.8

DO NOT DOWNLOADDownloaded and got charged for premium. Cancelled and they removed access to the paid version after charging me for a full year! Disputed this with Apple and received a refund to find that they CHANGED ME AGAIN WHILE I DO NOT HAVE ACCESS TO THE PAID FEATURES. This app is super sketchy, I’d avoid at all costs.Steer clear of this app!Version: 1.5.9

Not goodIt gets your sleep wrong so badly. It says I’m awake and I know for a fact that I was not! Then it will say I’m snoring but I don’t snore?!?! And I know that for a fact too! I don’t use it on the nights that I have my brother here but I’ve confirmed with him as he’s up all night practically if I snore and he confirms that I do not..L&L91Version: 1.4.5

Garbage and dishonestI grabbed this app thinking it was something else. I asked them directly for a refund their email back to me said it would take a couple of days. I then have heard nothing since at all they kept my money they didn’t allow a refund of any kind. I sent them a second email asking the same thing, this time I did not get a response of any kind. I recommend not using this app or giving this company any kind of money. As if you were unsatisfied with their app you’ll be stuck with it and you will not get a penny back. I am very disgusted and disappointed with these people. In my opinion they are thieves once they have your money don’t ever expect to get it back if you’re unsatisfied.I see hdbsjVersion: 1.9.8

AvisJ ai pri la semain d aisais gratuit et c est tout pourquoi vous voulez me facturer.MicrableVersion: 2.6.6

Took moneyI downloaded this app but deleted it the same day it had a free trial but it still took my money . 🤬.K rinshedVersion: 2.6.6

Paiement setup is a scamInstalled 7 day trial and then stopped using it 3 days in. (Left on vacation) Came back to a 90$ pre-paid subscription. Now i cannot cancel subscription and modifying it just adds to the prepaid time. I have the feeling of having my money stolen from me. Id like to opt. Out..M. avoineVersion: 1.7.1

Not interestedYou have no way of saying no..you do NOT want to subscribe to this app.Truly miffedVersion: 1.6.0

So awfulHad me in deep sleep when I was awake. I got up to use the washroom in the middle of the night and it didn’t record it as a noise or footsteps. Recorded 15 noise events and when I listened to them it sounded like rain. It wasn’t raining here last night. This is just ridiculously bad..Not computerVersion: 1.5.0

Sneaky BillingI downloaded this app for the free part. My credit card was billed $90 without my permission. Now it’s a fight to get a refund. Very sneaky!!!!! I don’t recommend downloading this unless you want your credit card billed. This is bad business!!!! My free subscription was until March 16. The card was billed March 7. Impossible to reach anyone to discuss this issue. No phone number and no email..Rippedoff446Version: 1.5.7

Fake free trialInside the app, it said that we had a 7-day free trial when purchasing (which, for decent apps, means that you can cancel it before the 7th day if you don’t like it). However, after you subscript, there’s no way to cancel it, neither the app offers ANY form of communication with them. I’ve tried to e-mail them, but no response so far. Just no customer service whatsoever. I would like my money back..HtctcrybibhcrVersion: 1.5.5

Why?I used the Sleep tracker and the alarm went off, I thought the tracker went off but it was still on and it gave me horrible results that didn’t even make sense, told me that I slept for over 21 hours and talking in my sleep even though I was awake and the alarm went off???.Ilovegames (^-^)Version: 2.8.7

Cash Grab. Support does not respond. Recordings are seconds only and cut offSupport just responded telling me to email - I ALREADY DID THREE TIMES. THEY DO NOT READ Support does not respond. Sent several emails. Their answer to every review is to email screenshots. Recordings are seconds only and cut off so not complete. Cannot bulk delete. Total waste of money..TenlevVersion: 2.8.4

Scam, do not believe free trialPromised anything just to get your.free trial, search online for shuteye scam before u do. So many mis.count and.confusing data, totally useless. The customer serive.do not exist, agreed with thousands of custoners this app is in unethical business. Avoid all other apps from the same company. You wilk be.charged anual fee for free trial and found nobody..Terrible shuteyeVersion: 2.8.4

LiarI was pretending to snore and sleep and it said I slept for six hours and 11 minutes. I only slept for one minute one star never ever try it again..Noah 1235Version: 2.8.4

Keep scrollingDon’t waste your money!.RoboWpgVersion: 2.8.4

RefundI am requesting for a refund. This app is not even helpful..NRAD0822Version: 2.8.2

Wrong chargeI want my money back it said one month free trial and you guys charged me $90. I want my money back..Vitangelo blandaVersion: 2.8.1

Thieves!!!!I cancelled my subscription to your app months ago and i’m still being charged a monthly fee for this!!!! i have gotten zero response (or refunds) from anyone!!! not worth it people don’t download!!!.Ajah1205Version: 2.8.1

Not working and no helpPaid for premium and the app does not even work. No where on the app or webpage is there a support or help section. FAQ page has 2 questions/ answers. Refund please!!!.Byte3577Version: 2.7.7

NOT FREE DONT DOWNLOADThe thing says its free it’s not don’t download.Tucker GaraganVersion: 2.7.7

Terrible customer supportThe app? Great! But if you ever need customer support? Don’t even bother. I sent them an email, over a month ago and got nothing but an auto-reply..MaryahdiuliaVersion: 2.7.6

Scam. Stay away!!!I downloaded this “free” app and it immediately attempted to charge my account over $40 within minutes of downloading the free trial without authorization!!! Luckily for me the card on file was inactive due to prior unauthorized access so no monies were taken from my account, but now the AppStore is locked as I refuse to update payment info as long as these people keep attempting to access my bank account. SO THANK YOU FOR RUINING MY PHONE AND THE APP STORE FOR ME!!! Stay away like the plague, you’ve been warned..RiskLover77Version: 2.7.6

7 day free trial is a scamI signed up for app to try it, and it said a 7 day free trial, but when I subscribed, it charged me the entire fee, and when I canceled it says I have a subscription for a year despite canceling 1 day into the 7 day period..BcbusdriverVersion: 2.7.5

Was good until it wasn’tFirst time I reviewed it I was getting noises of a cat purring and I wasn’t at home so I knew the app reused a previous recording which was a night my cat was right by my head a week earlier. I was in another country in a hotel at the time and my cats were all at home. Gave it another shot, this time I’ve used it twice in a row and I get absolutely no recordings so I think I’m just going to get a refund at this point and call it a day..TADARAVersion: 2.7.4

Useless AppIt is just another useless application. Don’t waste your money I did because I forgot the last day of trial period..Mhzadeh2020Version: 2.7.4

BrwnizeHorrible app! It says I’m asleep while I’m laying awake. It doesn’t track you properly & is prob the worst 40 bucks I’ve spent. Tried for few weeks and not very impressed. Will never down load another sleep app again! Don’t waste your money.Brwnize01Version: 2.7.1

Still getting chargedI canclled my subscription within the free trial period. Why am i still getting charged. Terrible.JaipuneetVersion: 2.7.0

Total waste of moneyI paid for the subscription because i wanted to access the sleep tracker every night. and without fail, it is always wrong. it tells me im in deep sleep when im not (i’ve literally talked into the mic to say im not asleep) or it tells me it took me 4 hours to fall asleep, and out of the 9 hours in bed, i only slept for 2.5, despite knowing i was asleep. no point using it anymore. wish i could get my money back..__supervixen__Version: 2.6.9

Started out great, now it doesn’t work at allStarted out it tracked well and gave great information. Couple months into it and it only tracks every once and a while. Functions don’t work properly and I you can’t set your timer. Seems to me that developers aren’t monitoring their product performance..SherwinaganVersion: 2.6.9

Canceled subscriptionI used this app for a few days and it was supposed to be a free trial but I’ve been charged and even after canceling the subscription my money didn't come back to my account You’ve sent me an email address to contact you but it’s not working or does not exist! It's a scam The Email address you provided is not working!.Golnaz.zVersion: 2.6.9

Fraud free trialLiar, there is no free 7 days trial, they charged me right away when you register.HffrtddgjoVersion: 2.6.9

Scam.They were offering $3.33 a month so I wanted to do it but they charged me for the whole year instead of months. Scam..Neoanimemanga01Version: 2.6.8

Customer serviceI cancelled this immediately realizing it does want my watch does but it’s still here, please do not bill me, there’s no contact info. I don’t want/need this.BabyfostermommyVersion: 2.6.8

Cancel my applicationToo expensive for what it’s worth so cancel my application. It was free for a week. Just cancel it immediately. Thank you..Put any nickname if you wantVersion: 2.6.8

MisleadingI wanted to try the ap before purchasing it due to high reviews I was excited. It said 7 days free trial, great so I can tun it and see how does it work. Wrong!!! I was charged full year subscription the first day. The best part is I can not get a refund as it’s not allegeable for refund through Apple. I do not know if the ap is good or not as this is enough of the performance for me. Please be aware! Thank you. UPDATE: the email their customer service is offering bounce back as undeliverable and their website email doesn’t deal with complaints. WOW!!!! Honestly I was experiencing more from Apple to protect customers from this type of scammers! Please be aware!!.LosinjankaVersion: 2.6.8

Ran payment after I canceledI realize that this app was not what I wanted and immediately cancelled it as soon as I installed it the free version. Of course you have to put your credit card in first to be able to see if it's what you want. I never run into this problem. Is I purchase and cancel subscriptions often if they're not or are what I want. Is the first one that's ever ran through a payment without my consent. Please be aware of subscriptions like this as much as it may be a good application. It's not the one for me, and truthfully if you were $24 and change you better be damn good and or exactly what I need..3caratdiamondVersion: 2.6.8

Not a free trialI was drawn to the app through their advertisement for sleep recordings. I decided to try it during a free trial to see if I wanted to commit to a yearly subscription. The app has access to your microphone, records, and then in the morning asks you to pay for the option to listen what it captured. This is not a free trial as it should be. This approach may drive people away from your application because it feels misleading and can leave users feeling scammed. You lost me on this..ScammedUser2Version: 2.6.8

Charged me when I signed up for free trialThey offer a free 7 day trial but when you are signing up they make you choose a plan when the free trial is over. I was charged immediately for the subscription with out a free trial. Might be a good app but don’t scam me out of my money..IamwhisperingVersion: 2.6.8

Fun at firstIt’s fun to hear what goes on while you’re sleeping but then you soon find out you can’t hear anything until you pay for it. In my opinion it is a complete waste of time. Do not download this and who knows who also is listening..Boycex5Version: 2.6.8

Leave me alone!It may be useful but the ad pushes through another program and is impossible to get rid of. I would never download this annoying app. Can I send this to you a hundred times so you get the point?.Payup payupVersion: 2.6.6

Since when do we pay during free trial?!I downloaded this app because I was interested in seeing my sleep pattern. It guaranteed a 7-day FREE trial. Why am I being charged a day later? Normally, a trial lets you use the app fully (Premium, Pro,etc) before committing. This app is a scam, don’t download/purchase anything with them..Delaya88Version: 2.6.6

Don’t start the free trail, it not worth it.Once started, there is no way to get your money back. Check people’s reviews first..Frank-916Version: 2.6.6

Forced paymentHey folks…i wanted to cancel my subscription to this app as i dont use it much and when i went to cancel ….the only option is to renew the subscription…there is NO option to cancel like the other apps….so watch it before u subscribe.Dezzie43Version: 2.6.6

I call bullcrapI downloaded based on the high reviews and used it for two nights. The first night I slept well and woke up refreshed. The app showed a very fitful sleep with lots of ups and downs in the chart. The second night I was awake several times during the night and the app showed deep sleep all night. I don’t believe this app is beneficial at all!.PezechelVersion: 2.6.6

A-Typical Apple scamYou’re charged immediately and even if you do cancel, you have to call customer care and speak to someone in online something department. It doesn’t do what it promises. It’s just another way for Apple to get your money and your information.Meari621Version: 2.6.6

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