ITranslate Keyboard Customer Service

Really love this app! The translation is spot on and it’s great that you can translate everything on your keyboard. Would love to see an autocorrect feature in the future as I never knew how many misspellings and typos I made until I started using this.

Since i updated to ios 18 it wont even open the keyboard For those that are wondering , this is the best on the fly translator/keyboard app I was just in Brazil and it really helped.. it’s not perfect when it comes to translating but none of the apps are Bc each language has idioms and secondary meetings that are hard to translate. Language request: I would request Brazilian portugués because it sometimes says the wrong thing haha Portugal Portuguese and Brazil Portuguese are slightly different Love the app!

Just what i was looking for!loved it had second thoughts because it only had 54 reviews but so definitely had to come give it a 5 star rate

Makes it super easy to keep in touch with family overseas. I will for sure try their other apps next time I travel!

When i type fast or moderate, some of the keys dont type. fix this because im a fast typer

I like it so far but how do I un copy something

YAYAYAYAYAYAYAYA But if it doesnt have Mandarin can u add that

This actually works other then other apps. right now I’m using sky children of light -> game and it’s real good when I meet Korean + Japanese people!

The keyboard translates words ok, but it sometimes forgets to translate some words. Instead it leaves the words in English, and it doesn’t seem right. So I need you to fix this issue so it can be easier to use the app. That’s all that I have to say. Have a good day

I carefully researched and expected to love this keyboard extension app, but there are just too many deal-breakers: The iTranslate keyboard lags terribly. I’m not a fast typer, but this app forces me to type and retype so s-l-o-w-l-y to avoid dropping letters that would screw up the translation. It slows the pace of the conversation terribly. There is no spellcheck or autocorrect, so you constantly have to scan your message looking for dropped letters or typos. The crucial “green arrow” button that translates your text into the second language sometimes disappears. I carefully typed out a long message and then there was no green arrow button. I tried to copy the text, erase the text box, and paste it again, but no green arrow. The interface is not terribly intuitive. If the person you are texting sends you a message in a second language, it is not automatically translated into your language. Instead, you have to copy the text, and then the translation pops upon a bubble on the keyboard. This means you can’t page back in the conversation and instantly know what the other person typed without this extra step. That said, the translations themselves seem fine. It’s just too much work to have a long conversation. At $50 per year, it seems like a poor value.

I agree with a previous review. I’ve had the pro for a few years now thinking the biggest flaw about the app would be fixed by now but it’s the same as it was when I first paid. You can’t even type normal speed, I’m a middle aged (51) man and it CONSTANTLY misses letters or will automatically switch out of translate mode on its own. The missing typed letters is the most frustrating thing for me because it’s the main problem from the beginning. I’m ALWAYS on the lookout for a better app so I can finally leave this ‘PAID’ frustration behind.

OK so why doesn’t your keyboard be what you want your language keyboard to be because for example those Japanese of what you wanted to translate to but not what you want to translate from only Javanese and what’s the Signs one it doesn’t even show any signs like for Korean, Chinese it just shows English letters! Fix! also please add more languages and actually put the signs on there instead of just showing the English letters.

Why does it say that if you allow full access it can access anything you say and it said something about your card or your street address

The keyboard is great but i want to use it but it keeps going into go pro, which i dont want to, so if you can fix it please do because i cant use it and if i do it will just say GO PRO! , if you can, please fix it.

If you are a fast Tyler expect to have to switch back and forth from a regular keyboard and back because this app misses keys if you type too fast - it’s annoying. Fix this - I even paid for the app...

It works like how its supposed tk but you have to actually know the language to translate it

I just want to send my dad something in Spanish because Ho doesn’t know much English. So I used this app but when I try typing something, it kepped asking me for the pro when I am trying to type. Please fix this

Hard to use a bit and emoji section doesn’t work.

They keyboard is glitchy and excessive grant permission prompts that pops up every time you want to translate anything makes this app inefficient and not suitable for frequent usage.

Keyboard won’t budge now that there’s an update. Won’t pop up at all. Glad I accidentally paid for a full year’s service… have had plenty of MONTHS to fix it

I can’t even use the daily limit, every time I even open the keyboard it says I’ve already hit it and I haven’t even typed once. Incredibly stressful.

At this point you know. Trashy overpriced. Stop begging for money. Google translate is better. Honestly I bet you don’t care for people to enjoy. You just want money.

It gets me by……barely. I’ll be happy to dump it when a smoother working alternative shows up.

Only good if works

Every week or month or day they tell me to go pro

It shows on settings, though. Please fix.

I literally just got it and went to type. Got 2 letters in and it said daily limit reach. That’s so dumb

I don’t get it, when I type word and look what it translate to it is the same.

App asks to hold language button to add Itranslate but I can’t find itranslate anywhere

(The resource could not be loaded because the App Transport Security policy requires the use of a secure connection) ????

The keyboard is good so far but the emoji selection don’t work, instead i got demonic writing 😂😂

I just tried it out and my limit is already up 0 stars ( icang put 0 so ig 1)

Used to be a really cool app until they started asking to charge me monthly for it

Why is Hebrew not a supported language?

Nice scam

叫花子，你们就是叫花子，买这么贵的手机什么都要用钱买，祝你们全家不得好死

The keyboard doesn’t even appear on my phone when I switch to it now. I used to love this app so much as it helped me communicate with my dutch family

Using the iTranslate keyboard is not a pleasant experience. Typing takes at least three times longer than it needs to because input is not always recognized or accurate. Plus there is no suggested text so every word needs to be spelled out in its entirety.

Way too bloody expensive. Not getting a dime from me.