App Customer
Service

Lumo: Guided Drawing Customer Service

About Lumo: Guided Drawing (Jweg Ventures Llc)

To use Lumo, Simply attach paper to your iPad, trace the glowing line, and bring the audio story to life!

Lumo uses a REAL pencil/pen/marker to create your drawing, not one of those fancy Apple Pencils.

We recommend using a pencil or a felt tip pens.

More info: madewithlumo.com

Comments/questions/concerns? Reach us at [email protected]
Release DateMay 22, 2020
Latest Version1.0.10
PriceFree
Age Rating4+
CompatibilityRequires iOS 11.0
Last UpdatedMay 20, 2026
Size45 MB
Supported Languages (1)
English

What's New in Lumo: Guided Drawing (v1.0.10)

Adds a refreshed step-by-step drawing experience and updates the app for its move to Jweg Ventures LLC.

Lumo: Guided Drawing Contact Information

To reach Lumo: Guided Drawing customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameJweg Ventures Llc
Company EmailComing soon...
Customer ServiceComing soon...
Social MediaFacebook / Twitter

Lumo: Guided Drawing Subscription, App Deletion & iOS Support

How do I cancel the Lumo: Guided Drawing subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Lumo: Guided Drawing from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Lumo: Guided Drawing app?

Touch and hold the Lumo: Guided Drawing icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Lumo: Guided Drawing purchases, refunds and billing issues

Report billing or refund requests for Lumo: Guided Drawing through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the contact information above or the Lumo: Guided Drawing App Store page.

Lumo: Guided Drawing Positive Reviews and Ratings

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Amazing and really fun!

So when I first got this app I thought it was going to be frustrating. But it is lots of fun and really simple! So I give it 5 stars!

Candy girl, 909Version: 1.0.9
A fun way to focus and wind down!

My niece and nephew LOVE this app. The way the app combines the iPad with drawing on real paper is super cool. They were very excited to keep drawing and see where the story would go.

Gigawatt-noticiasVersion: 1.0.3
Make your own coloring book

It’s wonderful to see the anticipation build as one wonders just what picture is being developed.And then there is the fun of coloring what you have drawn. Happy times for children.

GarnetlakeVersion: 1.0.6
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Lumo: Guided Drawing Negative Reviews and Ratings

It doesn’t work w

Hey

Layandg123Version: 1.0.9

Lumo: Guided Drawing Screenshots

Lumo: Guided Drawing iPhone Screenshot 1