Exit Strategy NYC Subway Map Customer Service

Worth every penny and truly made for New Yorkers and travelers! While the mta official app gives up to day changes, it’s so hard to quickly find information that’s immediately useful. I’ve been loyally using Exit Strategy for years now and it has never let me down. It allows you to prepare your next transfer/exit with ease down to the exact door. Do not hesitate to download this app. It will make you more efficient and less stressed about where to be and go. You don’t need to be an NYC subway expert to feel like one. Keep up the good work Exit Strategy! You are loved and appreciated!!!

Such a great little app. Saves me a few minutes at least a few times each week (I use it anytime I take the train other than to and from work/home, since I have those train exits memorized, obviously). Put it all together and this thing has paid for itself a hundred times over. Honestly, no matter how little you value your time, this app will earn its minuscule, one-time price. Love it. Never written a review for an app, but I want to show my appreciation for this thing. Great idea, great execution - I’ve bought it for like 5 other people by now.

I purchased Exit Strategy years ago and I’m thrilled to discover that it’s finally been updated. It shows me where to stand on a train to get an optimal transfer to another train. And you can easily switch to a local map at each subway location. I’ve used this app religiously for years, even when it went through a period of no updates (not sure why that happened). Thank you to the team that made the updates.

Been using this app nearly daily for probably almost ten years (yes I know where my exits are, but I'm frequently going to different stations). updating my previous review back up to four stars thanks to the recent update. STILL NEEDS JAY ST / METROTECH transfers (A/C/F<-->R) put in. These stations were connected ages ago. Dont know how this hasn't been done yet, especially since I wrote about this issue specifically years ago. Updating this small issue would make it a 5 star for me, but currently I wonder how many other stations are missing things like this due to recent (past 6 or so years) changes.

I've had this app for almost 20 years. Pretty sure it was the first app I ever paid for, on an iPod Touch around '07/'08. The description says it all. Don't wait. This is $4 VERY well spent. I'm a native NYer, but no one knows exactly where to stand for every possible exit at every station. Now you can. If you care about maximizing the efficiency of your commute, download this immediately. Honestly, they can/should charge more.

I love this app but haven’t used it for a while figuring it has been abandoned by developer. Then I saw current update. Fabulous! Two clicks gives instant easily readable info on where line goes and what car you should be in to exit efficiently. It won’t give you real time or track route changes but the MTA app will do that if you need it. This is a great everyday app for quick, well presented info. Thank you!

Seriously the best how to get around NYC app available. It tells you which door of which car to stand at to get to which stairs to get where you’re going fastest - no matter which direction your train is going. I bought it as a visitor and used it even more once I moved here. This thing is ridiculous and you need it.

You need the MTA app for service changes but most days you need this. We’re usually waiting for the train, why not walk down the platform to where your best exit is at your destination stop? Even when you have time to spare you’d rather not use more of it on platforms than necessary.

As a New Yorker for 20 years this is one of my favorite apps. I’ve had this app for almost as long as I’ve been here. I know where to stand on the tracks where exits are and it’s been reliable since the day I downloaded it. I didn’t even realize that the app has continued to be updated. Thanks!

Who wants to walk around stinky subway stations avoiding rats and water dripping from random places. This app helped save so much time that would’ve been wasted walking through some of the maze like nyc subway platforms. Would recommend if you use the subway to get around all of nyc.

Nothing else has this information as well as a relatively painstaking assembly of all of the Manhattan detailed neighborhood maps all into one big image Even though it hadn’t been updated in years it’s still great because, well, it’s not like Manhattan or the MTA changes too often either

Some trains are 2 blocks long and some stations have multiple exits/entrances. This app displays this info for you in an easy to understand format. Allows you to use the time waiting for a train to move to the car nearest your stop. I use it often - it works.

I first bought this app more than 10 years ago and it is probably the transit app I open most frequently in NYC. It requires no Internet, so can be used underground. While other transit apps may have more frills, this has been my trusty guide almost every day in New York.

This app will save you hours a year by telling exactly where you need to be to catch the next subway. One time you don’t miss the G train on the weekend because you’re 10 seconds too late - those 27 minutes waiting will be worth the $0.99

Is this possibly reclaiming the title of the best NYC subway app?? After appearing to have been completely abandoned for so long this app may finally be worth buying again. I’ve been using it since I moved to NYC 10 years ago. Let’s hope they don’t make the same mistakes again

Finally updated by devs to show 2nd Ave Addition! (Just missing updates to the neighborhood maps) This is the ONLY app that provides neighborhood views for EVERY station, along with popular areas and Manhattan. Add in the station exit guides and this app sets itself apart from any other on the market - highly valuable when in a rush or beating the rush.

Wow I can’t believe they finally updated this app! I’ve been using the out of date one all along because it’s so useful. Can not recommend this more. It will save you all kinds of time in the subway, especially during rush hour. A must have for any New Yorker.

I don’t know what it says about my life (and I probably don’t want to) that I’m almost in tears of joy about an app update. A couple other apps have tried something similar, but no one else gets it right. I’d all but given up hope. Great to have it back!

My favorite NYC transit app again! Thank you, thank you, thank you for updating with all the new stations and changes in lines!! For those thinking of purchasing, this app saves you so much time while waiting for trains. Truly priceless!

This app is INVALUABLE for navigating the subway efficiently. It's saved me from missing connections so many times, and it makes getting where you're going so much easier. Thank you for the great app!

Over the years papas have come and gone, but I have always had Exit Strategy! Such a useful app and I’m so happy to see it getting updates.

I downloaded this app in 2009 and still use it regularly 14 years later. That’s longer than most relationships. Thanks for helping me stay efficient.

Thank you for the update!!! I use this app constantly - even before the new map was added. So glad you’ve brought it up to date.

As a NYC subway rider this is by far the best app for efficient use of waiting at the right place on the platform for a train to arrive to improve my subway exit.

Been using this app for years And it’s always been worth it even without this latest much-needed update. Now it’s even better.

Finally, an update!! I've been using this app for over a decade and nothing else compares for efficient navigation of the NYC subway system. Thrilled to see it's still being maintained :)

I've been using this app since the year it came out and it's a huge timesaver. Highly recommended!

I’ve had this app for years. Hands down the only app I’ve ever felt was worth paying for. Very useful and so I’m happy to see a 2019 update!

Good app. Unfortunately neighborhood map (for detailed station entrance information) has not been updated. Q and 7 line extensions not included

I’m giving five stars without even having tried the update yet—that’s how happy I am to see it back in action!

Clearly a lot of work went into this app. The update for the Second Avenue Line makes it one of the best tools out there for commuters and visitors alike.

I been using this app since 2011 and it’s been absolutely amazing! I’m happy the author still updates it and really appreciate their time on doing it 😊

This app is the best illustration possible of how computers and databases can make life better. Thanks so much for updating it.

Since 2009, I’ve been using this app almost daily. I’m so happy it’s still being updated!! Thank you!

This app is awesome! Has saved me time and helped in planning my use of the NYC subway system. 👍👍👍👍👍

Love this app saves me so much time on my commute and makes me feel like I’ve got the drop in all the other schmucks! So glad to see an update FINALLY!

Great app for maximum efficiency when traveling the NYC subway system. I’m so happy it was updated for the 2nd ave line!!

Love this app, I use it all the time! On the Q line at 72nd street doesn’t seem to work. No data comes up when I select it. Pls fix :-)

This is the best of the best. You have everything you need for your transportation in NYC.

For some reason this station doesn’t work on the app.

Thanks for the good app

Longtime fan and THRILLED to see an update. This is the best “secret NYC” app I have.

Thank you so much

Thanks for the update!💯

It was accurate most of the time on what train car to board. The only thing it was missing is the timetables but it's coming soon. Update to this review: I have bought this app with intentions that timetables will come along but its been almost over a year now and they still havent bothered updating it with timetables. They should stop advertising this future feature unless they actually release it.

For $20, you would expect a fully functional app that is updated. But there are stations missing from the lines, and each time you open the app, you have to “back” out of whatever random section of the app that it starts you in. If this was a $2 app, I’d give it 3 stars.

Great to see this fantastic app updated after several years. However, if you click on the Cortlandt St 1 station, it gives you the station map for the R. Please fix this!

Could you update the Q line (96th, 63rd, etc). Station names and maps are outdated, making the app confusing. Hope it’s not huge work to make this happen.

Or it doesn’t exist, whichever. Add/fix it and I’ll change the review. This is a really good app, except for the time you are going to 72nd St. on the Q line and can’t find the best car to exit from.

The app has no data to use this station

I did not pay for this app but it charged me