Underdog Sports Customer ServiceUnderdog Sports, Inc.

Underdog Sports Customer Service

  1. Underdog Sports Customer Service
  2. Underdog Sports App Comments & Reviews (2026)

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Must be 18+ and present in a state where Underdog Predict operates. Event contracts are offered by Crypto.com | Derivatives North America, a CFTC-regulated exchange, powered by Underdog Predict. Trading on CDNA involves risk and may not be appropriate for all. By trading you risk losing your cost to enter any transaction, including fees. You should carefully consider whether trading on CDNA is appropriate for you in light of your investment experience and financial resources. Any trading decisions you make are solely your responsibility and at your own risk. The Event Contract has not been endorsed by any Association, any Association Participant that is part of such Association, or any Individual in any Association. The use of the name of any Association, Association Participant or Individual in any Association does not indicate any endorsement of this tradeable financial instrument. Rules are available here: https://www.nadex.com/rules. For Crypto.com Predictions, the term "pick" refers to a product traded on CDNA. “Parlay” is a term unique to Predictions wherein a customer requests a trade composed of a combination of specified events. "Spreads”, “Totals”, and “Moneylines” have meanings related to the trading of Prediction event contracts.

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Underdog Sports App Comments & Reviews

Underdog Sports Positive Reviews

Bad experienceI won a parlay last night. They sent me an email saying that my withdrawal request has been processed and sent to my PayPal account the check my PayPal account for almost 30 hours. No payment went on the app left a chat. It’s been 10 hours. Nobody responding so until you have a problem is not a problem, but they are very horrible communicating it’s ridiculous. It’s ridiculous. It’s been actually 10 hours since my first chat they told me it would take about two hours for the team to get back. It’s been 10 hours. Still nothing in my PayPal account. I wouldn’t trust them and I don’t trust them at this point. There’s too many other apps that’s doing the same exact thing that underdog fantasy is doing you have to be going through this so be very carefulbe very careful. They do have some faults and this is one of them cause I know somebody else went through this so this is not new. This is not new. They won’t reply to you. They don’t reply. And I’m still waiting on my money so I think this is a bad app. This is a very non-trustworthy app and I think the customer service department is horrible.Version: 25.33.3

Permanently blocking accountsSo I've been on Underdog for over a year now and I've never had any issues up until I had a few tennis matches that were canceled so Underdog refunded me my money so I withdrew well over half the money and the money I had left on there I made some basketball tickets with so I tried to deposit some more money on my underdog account to do halftime bets and all of sudden I had a deposit limit. I've never set a deposit limit on my Underdog account. So I couldn't make a deposit for 90 days, 3 months!! That's a little harsh if you ask me and my thing is we can't make another account to or they will block your Underdog account permanently. Seriously? If we are depositing money and we don't always win and Underdog is making money off of us why does Underdog permanently blocks people accounts for making a new account to gamble on?? That doesn't make any sense to me at all. It's really harsh. I love Underdog and like the anticipation of it but some of the rules are a bit immature..Version: 23.11.04

Best new daily fantasy option!I just started playing on Underdog and it is the best new daily fantasy option out. DraftKings and fanduel have become so overloaded with the professionals that enter thousands of lineups with computer algorithms that make it almost impossible to win as a casual fantasy player. The small group snake drafts are awesome to level the playing field and they even have a safety measure to ID and remove any collusion between players on drafts. That way one team doesn’t get loaded up with all the best players! I would recommend everyone that wants a fun way to get back into daily fantasy without having to worry about beating computer algorithms! They even offer best ball and season long options to fit whatever you are looking for and I haven’t even begun to talk about the over/under pickem section they have to give you yet another option to make every game in every sport worth watching!.Version: 1.20.7

It’s a good appI like the app overall. Gives a discount almost every day. This app also gives up to a 6x multiplier for a 3 pick parlay compared to other apps which are usually 5x or less. The only problem is the costumer service. My girlfriend’s account got restricted because we use my phone for both of our accounts. We were not aware that this was prohibited. It states that you can’t be “multi-accounting” which it doesn’t really explain what it is. But I’m guessing it means that we can’t have multiple accounts on one device which it doesn’t specifically say that. My girlfriend and I would just log in to our accounts on one device and out of no where she got restricted on her account. So I’m just assuming multi accounting means you can’t share accounts on one device. She had to email them that she understand what she did wrong and that she won’t do it anymore which she did. Anyways she has been waiting for almost a week for a reply. She emailed them about 3 times and still no response. Every other app we use, we get a reply within a day..Version: 23.12.03

They scamNever really won anything in this app so I haven’t used the withdraw much, prize picks was my main app for a while, decided to give UD a shot, till I found out they’re literally holding my funds hostage now, I have a bout 40$ unused in this app, I went to go withdraw and they’re saying my bank isn’t used “via trustly 3rd party service”. KEEP IN MIND I have multiple friends and family who bank with the same bank as I do!! How are they able to withdraw instantly but not me ? Interesting right? That’s not all I see the only way I can use the 2nd and last option (PayPal, had to make one just try and cash out). Now they’re saying I can only use PayPal withdrawal if deposit MORE money first!!! I thought other gambling apps were bad but this tops it! Not only do they steal your cents that you can’t ever withdrawal and have countless senseless rules, now they’re keeping ppl from cashing out. SCAMS.Version: 25.37.2

The Best for Player Props, But Needs a Small FixUnderdog Fantasy is easily the best app for player props right now. The interface is smooth, the lines are competitive, and the experience is seamless. It’s a great platform whether you’re looking to make straight picks or build creative slips. One of the standout features is how easy it is to navigate and place bets. The app runs well, and everything feels intuitive. The only reason I’m giving it four stars instead of five is that they don’t let you use every last cent in your account when placing bets. It’s a small but frustrating issue—sometimes you’re left with a few cents sitting there instead of being able to go all-in on a pick. If they fix that, this would be a five-star sportsbook. Another improvement would be adding a feature to rewatch games directly within the app, which would make tracking picks even better. Overall, though, if you’re into player props, this is the app to use..Version: 25.11.0

The Pick ‘Em functionality is really solidI haven’t used the fantasy draft feature much so skip this if you’re curious about that. Here are the pros: 1. I have made a few withdrawals and never had an issue. It usually takes 3-5 business days to receive funds. 2. They have been running a lot of promos as of late 3. They may not offer the most projections but they still do offer quite a bit 4. Their fixed payouts are equal or better than the main competition 5. Their in-game projections are the most active in the field, they are always offering quite a bit of lines at any point in the game (minus the last few minutes of course) 6. They release projections before or at the same time as sportsbooks release player props, especially for NFL 7. They have a pretty significant amount of E-Sports projections Cons: Their payout structure is fixed, if you are a value hunter you can typically find better value on DFS apps that have a variable payout structure.Version: 24.01.08

Great app. Don’t expect your winnings quickly thoughI’ve had underdog since the app came out. Love the pick’em and have done very well as far as winnings. My ONE complaint about this app is the payouts. Like most apps they have many ways to quickly and conveniently upload your funds to place a bet. unlike most apps underdog is a complete hassle when you win anything and try to withdraw it, which kinda takes the fun out of betting. You took my money in 2 seconds but when I win I’m expected to wait ? The app Only allows you to withdraw though PayPal or check. Which is really inconvenient. Apps says payout in 2-3 days but if you win on a Friday you won’t see your money until the following Friday. I just feel there should be a better way to get me my money in 2024. Many other apps offer a better method, most even have an instant option. I’ve gone to other apps just because I know lll get my money faster. I hope underdog fixes this..Version: 24.04.05

Positive reviewThe site is great on its own. What I'm going to post absolutely blew my mind. Recently in South Florida we experienced Hurricane Milton. The damage is widespread. My home was right in the middle of the eye. I had several telephone poles on my property down with a transtormer on one. My power meter was destroyed. Roof leaks and broken windows. I have a well, so no water, no power. Unlivable basically unless you like hot yoga in the dark. I work and make a living. As soon as these things occur you start incurring expenses. With that being said; who reaches out. My VIP host from Underdog fantasy Gator. This company actually sent me hurricane relief funds. I am still in disbelief from this. The generosity was kind of overwhelming. It also showed Underdogs integrity. They are not just a fantasy sports app. They actually care about their customers. I highly recommend them and many thanks to my special host Gator. Paul G..Version: 24.10.04

Best Fantasy App I’ve ever usedFirst of all wanna give a shout-out to Andre from customer support, extremely quick and very kind. Excellent customer service all around. Secondly, the app is very good and very well made. Other sports betting apps can be somewhat cluttered/extremely overwhelming like they just put everything together in some scrambled mess but this one makes everything very easy to find and very simple to use. If you’ve never sports betted before, use this app. Trust me. There’s no rigged competition and every game makes it possible for anyone to win, even the battle royales (unlike fanduel & draft kings who has professional app users making money off others) this app doesn’t have that. Withdrawals do take a bit longer however they do all withdrawals manually and you get to communicate with real people so it’s way more worth it. You guys are fantastic - Harrison.Version: 1.18.0

DeceptionLook people, I’m all about gambling! The wife can’t stop me from betting on games at the sports desk at casinos every week. But this style they have on underdog? Your soooo much more likely to lose your money then at a BJ or Roulette table. Here, you are forced to pick at least 2 players per bet, and not just 1 player as a straight bet! 1 player is a 50/50 shot right? But the odds of you picking correctly on 2 players is 25%. 3 players 12.5% and so on. They are cheating us with their style of gambling ONLY parlays, also ONLY being able to pick player props and NOT the actual game/team itself. Because that’d be more fun. With all this said, it is fun to put $10 on a 20/1 shot and see if I get super lucky. But that’s why their business is Booming!! Underdog needs to let us bet straight bets! And bet on games themselves!! Covering spreads and over/unders…..Version: 24.11.02

Seems to be getting worseI used to rank Underdog as #1 in the prop betting apps but the past 6 months things seem to be going downhill. It can take quite a while for some lines to be settled(30 min-12+ hours) it was explained that they “manually” grade some lines but I’ve never had to wait on a loss to turn red. Also, support seems to be programmed to drive customers toward automated answers instead of an actual human. If ur in a champions state, that sucks…champions state run like a large “group” contest. iE: if u have a chance you 5 pick and you get em all right, you might not get paid for that entry until days later. It depends on which lines other bettors in the “group” have chose. So if your entry is Monday night Football and someone has a line that’s not until Sunday, you won’t get paid until the Sunday line is settled. Also UD has removed several lines from various sports such as DBL fault lines in tennis and Turnovers in NBA..Version: 24.10.08

Pinnacle of Best Ball & DFSI’ve been aN NFL Fantasy Football participant for over 25 years dating back to cardboard draft boards in our college living room. With the explosion of online options, I must say that I am in love with the Best Ball focus Underdog puts forward. The amount of tournaments and the variety of setups makes the NFL offseason feel soooo much shorter. It’s almost dangerous! During the season I love the Pick ‘Em options and the 6 round weekend mini drafts. The opportunity to make money is everywhere and I’ve seen success with multiple zeros attached! As a bonus, their customer service always responds to messages within a few hours. To finish: they also offer a great network of insight with player profiles, videos, and strategy. Can’t speak highly enough of Underdog!.Version: 24.06.07

Underdog NFL and NBA BestBallHi, I love fantasy but find myself homicidal when it comes to re draft leagues or as I refer to them…”waiver wire” leagues. I also worry in best ball bigger $ tournaments allow for ppl to try and collude, leave talent for one team to advance, from what I’ve seen underdog does a better job at weeding these fools out to make for fair play. Using the matching bonus allowed me to draft 4 teams for NFL best ball mania and I pray the investment pays! NBA has just started and it’s also fun. My two main criticisms are the limited amount of rounds drafting and no small 1-2$ drafts. In nfl 18 rds is just not enough w injury. I think it also allows less talented drafters a better opportunity because taking flyers on sleeper players is a huge gamble. The NBA 16 rd format seems more appropriate for the format. Thanks..Version: 1.20.8

Horrible worst thing I ever used. I should’ve stuck to prize pics. This place is horrible. They letDeposit money in there use my Woodforest account. Use my Venmo account. Everything worked great gave me my free $75. I won 3000 wouldn’t be able to withdraw my money same way I deposited the money I wasn’t able to redraw tried to use a debit card wouldn’t let me used a bank account didn’t work just a waste of time then they have this weird thing on the app. Well, if you don’t make a deposit, you can’t withdraw with the same thing you made a deposit with it. I don’t understand that I should be able to withdraw my money anyway I need to if I won my money. You didn’t have a problem when I was depositing underdog..Version: 26.15.0

Great AppI’ve had a great experience using Underdog Sports because the app works smoothly and is extremely simple to use. The layout is clean, easy to navigate, and everything you need is clearly labeled, which makes placing picks fast and stress-free. Even for someone new, the app explains things well without feeling overwhelming. Loading times are quick, picks submit without issues, and I haven’t experienced glitches or crashes. I also like how straightforward the pick selection process is—no unnecessary steps or confusing menus. Overall, Underdog Sports does exactly what it’s supposed to do and does it well. It’s a reliable app that focuses on usability, making it enjoyable for both beginners and experienced users..Version: 25.48.0

Live bestball needs improvementApp is great. Clean and user friendly. There are so many things here to like. However, in season bestball really needs improvement. First time playing was last year and I was disappointed that there was no live scoring updates. I figured this would be improved this year but literally no updates were made. Weekly winners takes literal days to see where you rank. Part of the fun is following along and knowing what you should be rooting for in any particular week. For such a well designed app, it’s surprising this isn’t a default feature. I end up following along to games in DraftKings because they actually have live scoring (and therefor am more likely to place additional bets there). Please add live scoring. Value of the app is diminished without this..Version: 24.09.02

Falls shortAs much as I would like to rate this app a 5 star, with its app appearance, friendly user experience, and easy payments both in and out; it falls short every time there’s an issue with what you agreed to risk. I’ve had multiple pick ems ( after doing hours of research on my picks ) put me in corner where I’m forced to play the way they want. I chose a safe bet where if 1 out of 3 picks don’t make it I get my money back, well one of my picks was voided due to a player not playing and it downgraded ( forced ) me to playing a non safe route. They should at least cancel the whole entry, give you credit for what you put in or give you an option to pick a player that will be playing in 24 hours..Version: 24.09.01

Great app and website !I started drafting on underdog two years ago when I jumped into multiple espn/yahoo mock drafts to prep for my paid leagues, and people were drafting 14th rounders in the 2nd… underdog fixes that issue. In fantasy, I know my downfalls, and that is that I’m a terrible GM. I never pick the right people up off waivers and I never play the right match ups. But with underdog, I’m able to do my favorite part of fantasy (draft), you get an extended bench, and the system automatically plays your best players. Perfect for a bad GM like myself! The only thing I wish the website or app had was a chat feature. I would love to roast people for some of their picks but, you can’t have it all. Download and make some money!.Version: 1.20.8

Enjoying the unique experienceIn the bustling world of mobile gaming, the Underdog app emerges as a refreshing player. Its **user-friendly interface** makes navigation a breeze, allowing gamers of all levels to dive right into the action without a hitch. The games, a delightful mix of innovation and charm, stand out with their **uniqueness**, offering a fresh experience even to seasoned gaming enthusiasts. But where Underdog truly shines is in its **payout process**. Swift and hassle-free, the payouts are a testament to the app's commitment to providing a seamless experience from start to finish. Whether you're in it for the thrill of the game or the joy of victory, Underdog ensures that your rewards are just a quick tap away..Version: 24.07.01

Can’t use while connected to wifi !I have been dealing with this issue since I downloaded the app. While I LOVE the app , there is one HUGE annoyance that I have .. if I’m connected to WiFi, which I’m almost ALWAYS connected… I can’t use the app. I have to disconnect from WiFi in order to use it and then of course by nature, the app is sluggish. This is the only app I’ve ever had to do this with. I have tried SO many different tips and tricks to fix this including chatting with support (they were not only no help, but also didn’t seem to care) but also developer website no longer exists according to the support website listed here, and reporting an issue for Underdog is unavailable through Apple . WHO HAS ANSWERS ??? PLEASE & THANK YOU!.Version: 25.10.1

Most Fun I’ve had with sportsUnderdog is an absolute game-changer for fantasy sports enthusiasts! The user-friendly interface makes it incredibly easy to navigate, whether you're a seasoned pro or a newcomer. The variety of games and contests keeps things fresh and exciting, and the ability to draft players with unique strategies adds an exhilarating twist. The community aspect fosters friendly competition, making every game even more enjoyable. With seamless updates and fantastic customer support, Underdog delivers a top-notch experience every time. If you're looking for a thrilling, immersive, and entertaining fantasy sports app, look no further—Underdog is a must-download!.Version: 24.11.02

One problemIs there any way we can start just normally betting on the winner of games, not just player props, like have a pickems with 4 players and a team to win. otherwise great app.Version: 23.01.02

Customer Support are extremely slow!The customer service is extremely slow, eight hours have passed and they never got back to me and my account is still not verified!!!.Version: 26.29.0

MoneyGive me more bonus bets for free please I enjoy them very much.Version: 26.27.0

Pods for BBSeems suspicious how it’s done, not transparent.Version: 26.10.0

Best BestBall appBest BestBall app out there!.Version: 25.24.0

DepositDose this app work in Ontario Canada, because I tried to deposit and I got an error. Just wondering??.Version: 25.25.1

OntarioIs it available in Ontario Canada now or we still have to wait ?.Version: 25.25.0

Good appBest cash outs.Version: 25.16.0

Awesome product but glitchy appLove the product that underdog provides but the app is way too glitchy.. when you hit the “on the clock” notification the app just spazzes out repeatedly.Version: 25.21.0

Check Yourself before you Wreck Yourself!Do you like Sports? Do you like Betting? Then Check It! Underdog Fantasy is for you! Where else are you going to be able to pick your favourite player props AND draft a Best Ball Fantasy Football team?! The answer to that question is NOWHERE! Nowhere but on Underdog! Username: JONNYCANUCKFAN.Version: 25.14.0

Amazing betting appUnderdog, unlike most sports book is way more interactive with their users and that’s something I really appreciate. They constantly give out free pick and have fun bonuses. LessTrash.Version: 25.14.0

Fantastic sports betting platform.Outstanding platform. Money is paid basically instantly. Never had a problem with payouts. 10/10 recommend..Version: 25.9.0

Great app!Lotsa fun!.Version: 25.8.0

Ontario CanadaAre u ever coming to Canada?.Version: 25.9.0

Come to ontarioPlease.Version: 25.7.0

Not in my province but love the style of betsBring this to Ontario.Version: 25.8.0

WowWow.Version: 25.5.1

Super moto XLove it easy betting for supercross I enjoy watching 👌.Version: 25.3.0

Underdog in ontarioI really love how the app is designed but unfortunately i live in ontario and its not available here. will it be coming anytime soon?.Version: 25.0.0

Great app designReally awesome design overall. Fun to use. Simple. I really value the rescues we get here and there as a customer. Thank you underdog.Version: 24.12.04

Well designed appThis is a well designed, easy to use app. I had some issues at the start with withdrawing my money, since I’m from Canada, but figured out that the best way to withdraw is via PayPal, which is almost instant for me (try to connect your bank account to PayPal with your bank transit + account number). Another thing was that support was also very helpful!.Version: 24.11.05

ReviewI haven’t tried to withdraw yet so can’t mention that aspect yet. But as a Canadian you’ll need PayPal, without that not overly great at all. But once you get that it seems to work smooth. Not to bad 7/10 could use bigger fonts while tracking ur picks on parlays. Just hope if I get a big win I can withdraw it..Version: 24.12.03

WNBAThe wnba selections are great way lower than bet365 And I like the half a yard bonuses for nfl Please add money lines tho.Version: 24.09.06

I’m the greatest sports better of all timeI just cashed a $5 to $103 parley using a Ceedee lamb free pick. I love underdog so much and now I can feed my family for the rest of the week because of them..Version: 24.09.02

Only best ball app you needI’ve been using this app since the beginning and love it. Great drafting community, huge bestball tournaments, player pick’ems are fun and the app is a really well thought out and user friendly layout. Also, the underdog team is top notch and personable. Highly recommend this app. Use promo code Davis for 100% deposit matchup to $250 on first deposit.Version: 24.08.03

Very slowIt takes a long time for your account to get verified. I’ve been waiting 4 days and have still haven’t to got verified..Version: 24.05.06

PickLineNeeds a pick line in the draft so you can see your draft picks in advance.Version: 24.06.07

LocationCan we use this app in Toronto Canada ?.Version: 24.06.04

Bring it to the iPad pleaseGreat iPhone app how about we share the love to iPad?.Version: 24.05.07

UnderdogThe best.Version: 24.05.01

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 26.41.0