PicTapGo: Photo Editor Pic Customer Service

PicTapGo: Photo Editor Pic Positive Reviews

Update I didn’t think I neededPicTapGo has been my all time favorite photo editing app for years; I loved it so much that I was skeptical of any need for improvement. First off, I was appreciative of the fact that I was able to import my existing recipes. Next, my only gripe with the old app was that it could be slow to navigate between albums when selecting a photo to edit, but there were no performance issues here! I also really love the ability to adjust the levels on a photo; it really makes a difference. Then, I discovered the feature I have been waiting for; when you apply a recipe you can see all the filters that were applied and tweak them individually. I was officially sold on the new version 😊. Obviously the new version steers you towards a subscription. If almost any other free app I use went from free to freemium I would be cranky about it. However, I honestly feel like $20 annually is completely fair for this app so I’m willing to support a company I’ve been a fan of for so many years..SjbookVersion: 1.1

My go-to photo editing appI’ve been using PicTapGo since 2013, and I was pretty happy with the classic version. To be honest, I didn’t think I was going to convert over. However, all the upgrades with this new version are amazing! The ability to tweak each filter/adjustment after applying a recipe and the addition of curves and levels are definite game changers. In addition to the user friendliness, filters, and batch editing, I ended up signing up for the full subscription. I’m the main memory keeper for my family, and this app lets me edit the over 1200 pictures/year that goes into each annual family yearbook. This app is one of the only reasons I’m able to keep up bec I’m able to edit while on the go. Not having to be tied to my computer is worth the $2/month to spend more time with my family (and take more pictures)..JoyPfrumCAVersion: 1.1

Superb redesign, fantastic expansionI used the original PicTapGo for most of my phone photo-editing since 2013. When I heard a major upgrade was in the works, I was just not sure how that would go. I apologize for my skepticism. I've loved PicTapGo+ from the first few minutes of use. The new filters and adjustment features are wonderful. I spent a lot of time building custom recipes in the old version. With these filters, I'm usually happy with one m. I'll be using the new app to edit images for holiday graphic design work..Meg FloydVersion: 1.0

New Version Disappointing (UPDATED REPLY)Updated Review: I’m adding to my rating simply because I can’t remove my low rating, which I don’t think the company deserves. I’m sure the app is great, I just don’t find it as user friendly as the original app. Apparently I didn’t understand how to access the same features, although they are available. So higher rating because you *can* do what you did in the old app, even though it wasn’t intuitive for me when I tried. I’m just not a fan of the new app. I was initially so excited about the new update but am actually let down. I’ve been using the old app for years and years. I loathe subscriptions and prefer the old app..Mama HudmanVersion: 1.5.0

My No. 1 photo editing app...I’m a long time Pic Tap Go user and have to admit was a little skeptical with the new + upgrade; however, after reading an article about some of the new features I have realized that they have really made it even better than it was before. It is the number one photo editing app that I use on about 90% of the photos that I take on my phone. Download the PTG+app, you will not be disappointed! also, their customer service is fantastic..MO's Momma BostonVersion: 1.5.0

Charging for features that the original includedI have had and used this app for years. It updated and now features that have grown accustomed to using for FREE are now requiring me to SUBSCRIBE WITH AN annual fee for every individual feature. For example. Batch editing. So frustrating! And so disappointed that am app I purchased and owned updated with features that were free that have to be purchased additionally in order to utilize..FrustratedrenVersion: 1.1

Whaaaatttt happened? waittt, nevermind!Wow, pictapgo has been my go-to edit app for a good year now, plus really appreciated the periodic free filter recipes. They completely disappeared though, & now, when I try and use those saved recipes they’re completely uneditable and not functional. Another photo app down the drain? UPDATE….guess I just needed an update, as now I’m able to use & edit the recipes. Not sure how to just delete my first review, so am editing. But still DO miss your edit recipes!.👩🏼‍🎨🍋Version: 4.0.2

Please keep the good, don’t changeJust tried the latest update and hate it. It’s so clunky for someone like me who uses the app constantly and differently for each photo. Please don’t make me change. Giving 5 stars for the old style approach and if I have to will leave one star for the new and improved. New is not better! And it’s not just because I can’t adapt. I am super adaptable. It’s just bad! Please get that feedback to the developer!.SonyybVersion: 1.3

App Not Working ConsistenlyI love this app but started to have problems with it mot working, both on my iPhone as well as my iPad. Support has been slow in responding. Frustrating! Update: upgraded to the new version and all appears well now. Really love this app and use it constantly. Now if they’d just allow me to use the license on my iPad as well as my iPhone, life would be grand……❤️.Reubi72Version: 4.01.01

Latest updateI have been using this app to update photos for awhile, & I’ve always loved it! However, the latest update I installed today over edits the photos on some of the filters once you click save. For instance, the “lights on” filter turns brighter than I want it once saved, & “cool it down” looks deeper and more blue once saved. This makes editing photos much more challenging than usual. Overall, this is a great app, but it needs a few tweaks to the latest update..Ahoeper06Version: 1.6.0

A must for every small business ownerIf you take product photos yourself, this app is a must. As a small biz owner I can’t afford a photographer. This app helps me to take amazing pics of my products right from my phone and edit them without the need to learn photoshop or lightroom. I never rate apps, but I had to rate this one. It’s been a lifesaver..27_NickyVersion: 2.1.4

Nice app, great presetsThe app has a lot of great options for editing and some of the best presets of any app I’ve used. It would earn an extra star (or two) if it had a “zoom in” feature (I want to make sure I selected the right photo in my camera roll and see the effects before saving). Also, if there was an iPad version, it would definitely be a 5-star app. I highly recommend it..Kelly HawVersion: 2.4.1

My favorite photo editing appThis app has been my go to app for editing for a few years now, it is easy to use, does not glitch and makes it easy to use the same recipe on multiple photos. I’m excited to try all the new features in the + version..NgelicamtzVersion: 1.5.0

Disappointed in SubscriptionI’ve been a long-time user of PTG and while I do like the new UI, the ability to only use the new filters through the subscription option is very disappointing. You should consider offering your users the OPTION to purchase filter packs as a separate bundles OR in a subscription as the app A Color Story does. I would much rather pay $2.99-$4.99 for a filter pack rather than pay a monthly or yearly subscription. Subscriptions are a real turn-off..SeptBlueVersion: 1.1

Love itSimple app, useful especially if scanning photos when the original print is flawed (too dark, too bright,too much or too little contrast). This has saved innumerable photos..St@nnerVersion: 4.01.00

Thanks for removing ads!I would like to update my previous review to 5-stars again. Thank you for removing your ads so that editing is a simple process. Thanks for your customer support and engagement!.Jessrdh06Version: 4.06.00

Reseller Go To AppI take hundreds on photos weekly. I have studio lights & getting white clothing items to photograph well is SO hard. This app has allowed me to play around & finally come up with a recipe that works for me & my lights..ICatchMemoriesVersion: 4.01.00

Very awesomeI love the app super cool wish i could use more things because tons of things have a plus on it so i can’t really use it please take it off and not be a jerk that’s why i’m rating it a 4. thx!.DkzbsjdbsisbVersion: 2.1.3

App won’t openApp won’t open after deleting and reinstalling, checking for updates, the ole turn your phone off and turn back on. Help!.Hilly JuniperVersion: 4.01.00

Love it!Wow! I love this app! I’ve been a huge fan of the classic and am impressed with the latest version as well. It is so easy to use and makes my photos look amazing! I recommend it to all my friends!.KinOCVersion: 1.0

Love it but…Been using forever, but upgraded to plus and the app shuts down/hangs up when saving a project too frequently. Is there a fix for that?.ScootymawVersion: 2.3.0

DopeIt’s like having Adobe in my pocket. Don’t know why i fought downloading plus for so long. And the buck a month for the curves feature? Worth it, 1000%. 10/10. Best photo editor in the App Store, hands down..JessieSavageVersion: 2.1.3

WhenWhen you you find a light-handed app that allows your voice to be the voice heard..AnotherthoughtVersion: 2.1.3

Background removal needs workThe background removal is not super accurate on the edges - it takes the background from the original pic and keeps some of the edge - making it hard to mask it..ChuchubialamoVersion: 4.0.3

Favorite for years!!PicTapGo has been my favorite photo editing app for years. (As well as my favorite in PS!) I’ve tried so many other but I keep coming back to Chenin and Doug’s classic and top notch filters! The best!!.Jane hastyVersion: 1.5.0

Really cool update!!!I love the update on this app. I use it for every photo I edit. I purchased the previous app. Would that mean that I have to re-purchase this one?.Momof3andRomeoVersion: 1.3

So easy, even I do it!I am not the strongest technically and not a professional photographer but this app is so easy to use even I can easily use it to create great photos!! If I can, do can you!.TsadventurerVersion: 1.2

Awesome appBeen a long time user from desktop to OG app. Love how easy it is! Worth the money for the app! Buy buy buy! You won’t regret it! I love supporting awesome apps and people who always make the app better! Wow to go PicTapGo+.RachWrayVersion: 1.5.0

My favorite camera app!This is my favorite editing app and they have absolutely wonderful customer care.ChristinaclouseVersion: 2.4.1

Doesn’t recognize saved photos from other appsGood in general, but why oh why does this app continue to it recognize photos I’ve downloaded from SmugMug? Super annoying. Fix this already, please!.Rachle81Version: 3.1.1

Best photo edit app out there!I love this app, I've used Totally Rad's products for years. They are amazing. This app makes editing photos, fun, simple & gives classy - uncheesy edits. Winner, download it now!.EllakahlVersion: 1.5.0

Really easy to use powerful toolsLove the new update - It’s a huge upgrade from previous version and one of my go to apps now..JustincouvVersion: 1.0

Love this app!I’m a photographer and also an iPhonegrapher. I use this app on both my photography work and the fun stuff I shoot on my phone..TezmonkVersion: 1.5.0

Amazing appAmazing app! Purchased the premium and never going back (: amazing for people taking pictures to sell products.BasedenizVersion: 1.5.0

No Save in PlaceI can’t believe this app doesn’t support the ability to modify the photo in place. Update: Thank you for the response. Most apps make that type of choice and stick with it. Super excited that it is on the roadmap..JordanPattersonVersion: 1.0

Great app for easy editingThis app is so simple to use and really enhances the beauty of my photos.ThatchboVersion: 4.06.02

Great, but having issues latelyPic tap go has been my favorite for years, but the last two days it’s started saving each edited image sideways. Is there an update or issue with that?.DanieSullyVersion: 1.6.0

Newly not improved appI loved the simplicity of the old version. Too many choices with the new. Can’t tell what the feather option is doing. Don’t want to re learn it all..Shastagirl artistVersion: 2.1.4

Best Editing App EverEasy, fun and great variety of filters. Don’t think about it, just download it! 👌🏼.IdaspidaVersion: 2.2.1

Awesome Upgrade!This is an awesome upgrade to the pictapgo classic app.I bought the one time purchases & they are so worth it! 5 stars from me!.Mh96sVersion: 1.4.2

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PicTapGo: Photo Editor Pic Negative Reviews

The update is terrible and a rip-offI’ve been using this app for years. It used to be functional without having to pay for a subscription. I was able to save my steps which helped in getting a consistent look to my images and batch processing was super helpful. They’ve updated the app - the old version was not usable any longer- they forced users to download the new version. The new version is not at all user friendly in a sense that the workflow is redundant and too much work. You can only save 3 recipes and you’re not able to use the steps used in the previous edit to apply to the next photo- this was possible in the old app. Batch processing, history and so many more items are paid features now and some are subscription based which means they will continue to charge you for the same thing. Very disappointed..Girl-in-ATXVersion: 1.4.2

Subscription BasedI got so exited to see there was a new app, I have used the old one to edit all my phone photos for the last six years or so. Once downloading it I see that all the new things are subscription based. It makes me so sad and frustrated that any of the extras are only subscription based. In addition only a few of my recipes transferred. So I’ll go back to the old one until it stops working, I suppose. I would like to add I would be more then happy to pay for the app to start with and pay for the additional add ons. My disappointment comes because I can’t do a monthly subscription for the unlimited future..CarissachristineVersion: 1.1

Subscription serviceTerrible interface from original app. Update: The programmers glitches the first app by removing the ability to use some sliders and making the first app really buggy to course new or existing users to the new app. The new app requires users to utilize a carousel style library that hinders productivity. What’s more unfortunate, there is a subscription service in order to utilize all the features the new app offers. As a work around, utilize a more powerful photo editing app for editing and then import the photo for stylized filter edits within the original app. In my opinion, the company went the wrong direction with the new App..Lgm_artsVersion: 1.4.2

Needs ImprovementSo you have now made it where a customer has to pay to be able to do extra adjustment to a photo. I purchased for the one week to see because the older version sometimes does not work. However this new version doesn’t work good. I have to reopen the app and get the pictures from there. I have been using this app for at least 4 years and this is a negative for me. You are trying to make more money but there are many bugs that need to be fixed..NadzyuionVersion: 4.06.03

Miss the old appI love PTG, and have used it since the original came out years ago. I keep trying to use this version, but when the photos are saved to the camera roll, they become very harsh and unusable. I have open both PTG and the native photos app to compare, and they look nothing alike. I don’t have, and have never had, this problem when using the original PTG..PhotojenicsVersion: 4.0.3

Another unhappy longtime userAs the comment below I also have been using this app for many years and including have paid for the app as well but I keep on being promoted to subscribe every time I enter the app as well. Today just made it worse with having to watch a 30 second advertisement in order to continue using the app! I’m not looking for a replacement for this app..SopkayperVersion: 4.05.00

App crashes too often while usingDisappointed with this app and request a refund. App crashes too much while using it, and removes too much of the picture in some cases. I will go with PhotoRoom instead..Eugene_RunnerVersion: 4.04.00

I can Edit but not Save!I can edit all the pictures to my liking but when it’s time to save it spins and spins then never saves. I actually have the subscription so when I originally bought it it was amazing. Now I’m highly disappointed ☹️.SWEETPEE :)Version: 4.06.02

Why so many ads???I have been using this app for years and now I get so many ads! In the middle of editing a photo I have to wait for an ad to finish just so I can finish editing. It’s ridiculous! Time for me to move on to something new!.SideshowDebVersion: 4.05.00

Requires access to ALL photosI was excited about using the app, but when it wouldn’t let me select certain photos I removed it. There’s no reason why they MUST have access to my entire photo library..Drsh220Version: 2.3.0

Thank you!! But....Thank you for letting classic (app) user access some features in this app, but I still wouldn’t get pay $27 a year (subscription) to do what a lot of apps offer at very low price. Yes, I agree no one can ever be happy, but I will enjoy my freedom to speak my mind for as long as it’s available lol..DesiincVersion: 1.5.0

DisappointingSuddenly classic PicTapGo not working anymore. Downloaded new app. Reviews suggest I should be able to use classic functions without a subscription. Nope. Won’t let me do anything. I only use it to make white border on my photos, no interest in filters etc. Not cost effective for my purposes..GracefullilyvintageVersion: 4.06.02

New app sucksI used to love this app. They got so greedy now you have to pay a lot for stuff you did before, and they made editing way harder to do. Massive disappointment. I’d be fine paying for new features, but not for previously included features. Think I’ll go back to my Lightroom presets..Scrappin'AliceVersion: 1.4.2

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