Medal - Game Clipping Customer Service
Medal is the easiest clipping app where you can capture and share your gaming moments!
We created the Medal mobile app because we wanted a place where you can easily access and share your gaming clips with friends.
Things you can do on our mobile app:
Watch
• Watch your friends clips
• New & trending gaming clips
• Favorite clips and save them to your profile
Share
• Access your PC game clips
• Free 1080p 60fps uploads
• Post your game clips instantly
• Create private links to share with friends
• Share your clips directly to any other social apps including Discord, TikTok, Instagram and more!
Record on PC
Download Medal Desktop (medal.tv/desktop) onto your PC and your sessions will show up instantly on the mobile app!
• Press one hotkey to record what just happened on-screen
• Lightweight on GPU with minimal impact to game performance
Upload console gaming clips:
• Sync your account with Medal to access your console game clips
For feedback and questions, please contact us via our social media:
Discord
https://www.medal.tv/discord
Twitter
https://x.com/medal_tv
Instagram
https://www.instagram.com/medal.tv
Facebook
https://www.facebook.com/Medal.tv/
Reddit
https://www.reddit.com/r/medaltv
Terms of Service
https://medal.tv/terms
Medal - Game Clipping App Comments & Reviews
Medal - Game Clipping Positive Reviews
(Solved) Seems like the latest update didn’t fix the crashing issue when trying to upload clipsI love Medal TV. Since the latest update, it’s hard to upload clips because uploading clips on Medal TV mobile app is broken. When I select any clip and then press next, the app crashes. Hopefully the issue get fixed soon so I can upload my clips from the mobile app so I don’t have to use the Medal TV PC app every single time just to upload clips Update: My clip was the wrong file format, maybe that’s why the app crashed. I made my clip MP4 file format, which had no issue on uploading.Version: 0.19.1
Good app and settup, very confusingVery recently, I have become interested in using medal for gaming clips as I was interested because of its high quality and general unique platform and setting. Since many of my other friends used this app, it seemed like a very efficient and easy way to share gaming clips to my other friends. However, the app is very confusing and has no tutorial or guidance of how to use the app whatsoever, and I specifically wanted to create clips on mobile, but it had no guidance to help me understand how to make videos/stream clips (if you even can) on a mobile device. It only recommended me clips of people that im not even interested in, when I was focusing on creating my own content. I looked for information everywhere to try to get an understanding on how to use medal in general but it also was only directed to computer and laptop users, and if I cant do anything but follow or watch clips from people I dont even know, then what is the point of me even downloading the app? The design is really nice and I know that medal is very efficient but it heavily lacks features for mobile users and I felt very frustrated and irritated when trying to figure out how to create my own content. I love medal and I look forward to it, but I feel like it needs more room for mobile users. Sorry for the inconvenience..Version: 4.20.0
Fails its main purpose (updated)One of the big selling features of the app is being able to edit your drafts offline. It simply gives an error. I don't know if nobody is able to, but having contacted customer support, it seems to be a common issue they have no solution for. --- UPDATE: everything in parenthesis below regarding the desktop app has been resolved, and was a GPU settings issue separate from but affecting Medal. Upped from 1-star, but only to a 3-star, as editing drafts still doesn't work and I still feel that should be the mobile app's main purpose. --- (Instead, I use the mobile app because all videos play at half speed, then pause to buffer, then skip to catch up in 5sec intervals on comp. Purged, reinstalled, and went through GPU control panel settings. My own videos play fine in other video players, so I have to have them open side-by-side to edit, which defeats the purpose of the built-in editor simplifying the process. --- Sticking around in hopes things improve, but unsure why they're marketing either as main functions when they don't work as intended yet. ).Version: 4.1.0
One very useful feature that needs to be addedOnly reason why i didn’t give it a five star is because unlike the computer version, i don’t see anywhere where i can search my own clips by game. I don’t want to have to scroll through all 100+ of my clips to get to a certain game I’ve been waiting forever now for them to add this feature. It’d be five stars for me if i was able to search through my own clips filtered by game instead of the mess it is. Hopefully we will see this feature added it’s my only gripe when using medal on the phone. I’ll open medal on the phone to show a clip to a friend and end up closing the app because it’s taking several minutes to scroll through all the clips without a clip search feature or a game filter just kills it’s use case for me. But for other uses it’s great just none that i use personally..Version: 4.18.1
Not too fond of “premium” otherwise fun and usefulTL;DR: I don’t like the premium subscription added, others don’t either because they feel as if once free features are now behind a paywall and I think there’s better ways of making money from the platform other than subscriptions I really like this software! However, I am on the side of people that don’t like when companies later on add subscriptions to their products. I wouldn’t mind the premium subscription if it didn’t take away features such as higher quality video and no watermarks on videos. I feel others would be satisfied if the premium service didn’t take away what made the software special. I think keeping things like 3+ minute clips, the editing feature, and profile cosmetics for premium members would be fair rather than taking higher(or at least medium) quality video and watermark-free downloading on all platforms (pc, mobile) for free users. I know companies need money to stay afloat, it’s just a fact of life but I’m sure there’s more user oriented ways on doing this. Maybe adding ads to the for you page could solve this. I’m not sure..Version: 3.11.1
Very good appI love this app , it is really good to show clips to friends and for looking at other people’s or your friends clips. I also like how easy it is to get to other places. I know it just came out but the Valorant stats aren’t accurate. It just released which is fine but a problem I see is that the teams aren’t right. For example I played with my friend snd uploaded the clip and it showed that we were on different teams which isn’t accurate. The scores are accurate though, but that’s the only problem. Thank you!.Version: 3.20.0
Works perfectly on PC, however…There is one issue preventing me from giving this app a 5 star rating, and it’s the issue of downloading clips via the mobile app. I am unable to download any of my clips without seeing a “something went wrong with the download. please try again” error message which results in the clip not being downloaded. It appears to only be resolved ONCE when I delete and reinstall the app. My ios and app are up to date so I do not see a reason why this issue has been persistent for months now. I’m hoping if enough people are having this same issue it will be fixed soon..Version: 3.8.0
AmazingFirst of all, I can clip bots. Lol. Second I can connect with friends in a differ way and I can have fun doing so. I love this app and think it was well made because you can use it on all platforms.( My personal favorite is my pc.) I also like that you can filter the clips you want to watch and not have to keep scrolling to see one clip of what you want to view. I highly recommend it to all gamers or people who like to watch clips..Version: 4.25
Buggy playbackThere are a few issues I’ve run into with Medal that have been consistent, even when having the app for around a year. One of the issues I found is that clips will randomly mute themselves in the middle of playing and you have to manually unmute each time. Another issue is when viewing your feed from creators, going into another menu (such as your profile and clips) will continue the audio from the feed clip playing. I still use it to share clips but playback has been annoying to deal with..Version: 4.17.1
ExpensiveUpdate: dev contacted me I was a little mistaken. Og review: It’s bizarre to me how many companies are completely out of touch with reality. I don’t expect everything to be free but $8/mo JUST to send clips from my pc to my phone is insane. I understand apps cost money. Can’t it just be a dollar or two a month? Why 8? Wouldn’t you literally make more money because you would get more subscriptions? How many people are just like “8 is way too much” and don’t buy it. You’d get all those people that would make up for the cost..Version: 5.21.0
Not letting me download clipsSo this app was working great on both my iPad and PC for 6+ months. But, all of the sudden, it doesn’t let me download any clips on the mobile app. I select all of the clips that I want to download, I press download 1080p clips, the loading bar comes up, then nothing happens. I’ve tried running repair mode on my PC, deleting and redownloading the app on mobile, making sure that medal has photo access, restarting my iPad, but nothing works. If any developer has any solution, that would be great!.Version: 0.12.2
Brilliant, wish the clip editing was more similar to desktop thoLove love using Medal so much, i use it all the time on my pc but man when I go to edit clips on my phone for ease of access, when I view the edited version on my PC it looks different. The clip is still edited how I edited it but instead of it overwriting the clip like it does on PC it makes a new copy of it, keeps the original, and the new copy has weird ui on the pc version. I understand why but I wish there was a way around this.Version: 5.28.0
Epic clip sharing platform!I’ve been using Medal for a couple months and I love the way everything is organized! It’s easy to do pretty much everything on Medal. I would like it if you guys at Medal could add something where you type a key word(s) and clips that have to do with that key word(s) pop up. One song I found in a Medal clip was so cool I added it in my school presentation and my teachers and my class loved it! So yeah, great job Medal! 😄.Version: 3.0.0
Best app everMedal is one of the best apps you could ever use to get clips, not only you can edit in it adjust quality but you have a lot of freedom when it comes to clipping games, you can use it with discord making very funny clips you can share, I cannot count how many times I has laughed with my friends with those clips. <3 Sorry for that little thank you for that much.Version: 6.8.0
MidI just got the app cause I want to start posting more gaming clips on a variety of webs, apps and etc. I uploaded a video and it won’t pop up. I checked the website and it doesn’t show either but it says 2 clips. First upload failed & the second one said it uploaded but I still don’t see it. I closed and reopen it many times and nothing. The app is ok but I can tell it still needs a bunch of work. I’m gonna keep giving this app a try but it already has disappointed me. Keep working on it pls 🙏🏼.Version: 4.18.1
Have a questionHey I love the app, well designed and nice UI but was wondering if you were planning on adding a feature to iOS devices where you can take clips with (ex. records gameplay 30 seconds back)or something similar to how you take clips on Xbox, since it would make my life SO much easier. hope that’s something you can look into, thanks!.Version: 0.16.0
Great app, but dumb mechanicsI love using medal on my pc, especially because I’m able to watch them whenever, but when I downloaded the mobile app, I found out you have to pay to link your pc account. Why would I pay 8$ a month to watch 30 second clips that are on my pc already. I just think it’s stupid that you need to pay to link your account. It would be great if everyone could link it for free since it would save people the hassle. Again, great app, but dumb mechanics..Version: 5.12.2
Awesome fun app, recommend layout changeI love using Medal, but when I scroll through clips, I watch the video, my eye goes down to read the title, but instead, I read the latest comment… it confused me at first, and now it’s just too much effort as a user to be going from video, to the bottom of the screen to read the title, and then the comments. The hierarchy of information does not translate well with the current layout!.Version: 0.17.2
My Funnn ClipsMedal has really helped me capture some really amazing and funny clips, especially on Roblox when I’m playing Flee The Facility- I love that one shortcut where it allows you to clip something from(for me) the last 20 minutes, it’s so convenient- especially when I forget to start recording something. Such a blessing highkey, God be answering my prayers so immediately 😁🫶.Version: 6.8.0
Top 10 medalThis is overall a great addition for the desktop app, and the added convenience of being able to look at clips on my phone is wonderful! i strongly recommend if you already have medal on PC i only have 1 gripe, that it's (from my experience) very difficult to find session recordings. otherwise great!!.Version: 6.4.0
Medal is the best must-need clipping softwareEvery gamer needs this on their computer. The iOS Medal app however is missing a lot of settings options and the interface can definitely be bettered. Profile pages look weird on mobile, just make profiles look the same on computer and mobile. Also missing some features such as friends list, groups, and chats..Version: 3.2.2
Medal is goodNgl medal is good cuz games has rewards if you do things on in and post a clip on it but the best part about medal is that this app is the perfect app to express yourself into open propel without meeting them face to face this is why I give it a 5 stars even tho I haven’t relly done a lot of clips expressing myself but I see it in the platform also if you see this play SZA.Version: 6.9.0
Great for clips and creatingSince I got my PC, I’ve been using metal besides Stream labs stream buffer as far as feel like it’s better quality audio and the fact they have a social side to. It is pretty cool too. I forget to hit my buffer. I know I can hit my hot key I’ll have it on metal with my face cam or without if I prefer. This app helps a lot with content creation..Version: 5.8.0
LOVE THIS APPI’ve been using medal for over a year now and don’t think I’ll use anything else BUT I would love to have a feature where you can categorize clips into folders? I have so many clips and think it would be a lot easier that way. And please bring back the old layout where I can easily see the titles of the clips instead of them just being icons on my profile :3.Version: 3.15.0
Great app for clipping gamesNot a five star because it’s very slow using it on mobile, mostly when I try to edit my clips. It takes so long just to crop some of the clips and make it shorter. Sometimes it doesn’t even download my stuff, but other than that, everything else is great clips everything that I need or clips that I feel like we’re really good.Version: 5.41.0
Adding a posts option to upload picturesI love the app very much it sort of reminds me of Omlet Arcade except without the live option, I would love it if you could add an option to add pictures as well instead of doing videos to upload. Thank you sincerely a reviewer on your app.Version: 5.39.0
AmazingBest app for… well everything. You can edit videos, share videos, there is NO ai slop, you can take screenshots, upload videos, etc. all with the free version. The only thing the premium does is get rid of the TINY ads and give you more space. 5/5 app, and I recommend getting it..Version: 6.9.0
Mobile Missing TrimmingI absolutely love Medal, been using the Premium for a long time. Just the mobile version is missing able to trim clips to upload them to your profile. Not sure how long it’s been missing, but hope it comes back!.Version: 5.17.0
OkayIt’s good for pc. Don’t get me wrong. But the reason I don’t like it, is because on mobile when I try to clip something on my phone it wants me to have my pc on. Like huh? Mine as well just clip it on the pc instead of mobile. I thought it was js some connection issue and a one time thing so I did do as it said, and it said there was no pc to be found or smth similar like that even though I was using the same network..Version: 4.0.0
Amazing appThe way you can view all of your clips is really neat, clipping is really neat you don’t have to prerecord you can assign a keybind and a time and when you press the keybind it will clip the last x minutes of gameplay, also really easy to share clips and with a built in clip editor.Version: 6.6.0
This is perfectThere is no recording software I like more than medal because of being able to, instead of having to record all time, be able to go back on ur gameplay and clip it without recording..Version: 5.40.0
Good app but bug issueThe recent update made it so all outside music is muted when playing a clip. This is super annoying and there’s no way to circumvent it. I hope it can be fixed and return the app to its usual 5 star performance..Version: 6.9.0
Why do I need a pc?So I play bite by night on Roblox and recently medal and bite by night just collaborated and I want to get the fighter axe from completing the medal quest BUT one of steps say I have to have a PC which is not very convenient for someone like me that doesn’t have one but I do like the clips and stuff but please let me complete the quest on mobile devs..Version: 6.8.0
Download function.I don’t know if this happened to everyone but, one day, when I tried to download one of my clips, the choice between downloading the clip with my name and URL on the bottom left and NOT having all those stuff on the bottom left (custom) just… vanished. Is this a bug? Or a permanent thing?.Version: 3.9.0
Human Error!Earlier I tried to log into the app for ROBLOX rewards. I struggled a bit, but the AI engine on the main website explained it works best if you change what browser you try to log into. I started on Chrome, so switched to Safari. Great news, it worked. Hopefully this helps balance the negatives!.Version: 5.39.0
Audio issuesOverall the app is good but a glaring issue is that the audio bugs out and mutes itself despite the recent update saying that they fixed the bug. I still have to close and open the app again to fix the audio. Please fix it properly..Version: 3.16.0
Just me or the app?Medal is great love it but idk if it’s just me but when I have medal and play valorant I get big FPS drops for some reason like I’m at 60 FPS and a few seconds later it’s like 2 FPS or 0 FPS where my whole screen just freezes so I deleted medal and my game was working just fine but I still wanna know if it’s just my potato pc or it’s medal?.Version: 3.0.0
AmazingI have been using the app for a month and it’s perfect, my friends use the app and it’s fun plus the editing is simple.Version: 5.11.3
WoWActually, on pc it’s a lot better since you can actually record stuff, but damn this app is good, I am not a bot, I promise, this is a good app, definitely recommend using!!.Version: 6.9.0
FergHere from ferg😁.Version: 0.12.2
GoodBest editing software ever for me i love it.Version: 6.9.0
The bestIt’s amazing I love it.Version: 6.7.0
Love it found it as a New home since I was a user on MeleeLove it use it to do my gta rp clips.Version: 6.6.0
RobloxWill the Roblox connect thing hack me.Version: 6.5.0
Best clipping software out rnIve been using this software since I got my pc about 7 months ago I have used multiple clipping software’s and this is by far the best one.Version: 6.4.0
PLEASE add medal recorder on iosIt's a really good app but I want to record on metal and save the past 30 or more seconds incase I hit a clip again.Version: 6.4.0
SkinityDre.Version: 6.3.0
BonTres bonne app.Version: 6.3.0
Good app butAdd it to MacOS..Version: 6.3.0
Love this can I sponsorI love this app I make videos I’m not big but I’m wondering if I can sponsor I don’t want anything I just wanna show other people this app.Version: 6.1.0
The best clipperI love medal so much it helps me clip so much things.Version: 6.1.0
Basically perfectLove this app but a lot of the time it ruins clip quality.Version: 5.44.0
YesYes.Version: 5.40.0
Loving the ImprovementsNothing better than good updates for better UI!.Version: 4.13.0
Not badIt's alright for a clipping software.Version: 5.2.1
Great app👍👍.Version: 3.0.0
SearchBefore the update, I was able to search through my own clips specific by name. Now I can only search in discover instead of being able to filter through my own clips.Version: 3.15.0
Video wont playWhen i sometimes come to check my clip on my phone it just wont play the god damn video like my wifi isnt the problem here tried with data tried turning the app off and turning it on again like hello play the video please.Version: 3.13.0
TroubleGreat app but the problem is that whenever I post something and someone downloads my video, it’s not playing for them and for me..Version: 3.12.0
WatermarkThe whole thing is great it’s just the watermark ☹️ it would be better if there was an option for no watermark.Version: 3.6.0
Crashes and uploadsFor some reason the app always crashes when I try to upload a clip. And I can’t upload on the website on laptop. Although the recording quality is good.Version: 3.1.0
Paws#0001Discord.gg/purity.Version: 3.0.0
Amazing appVery hot when I use on pc so I can easily save clips which saved my life and then I can watch on my phone. Very pog.Version: 0.19.0
This app is great!When I get off of my pc I love watching my clips, awesome app 10/10.Version: 0.17.2
Great appEpic.Version: 0.16.0
GreatI love how i can view my clips on my phone and brag to my friends lol.Version: 0.13.2
Here from ferg 😁😁Nice.Version: 0.13.1
No money needed..Version: 6.5.0
Love thisSo fun it’s like your a YouTuber.Version: 6.10.1
Very recommendedI love this app even though it’s better on computer I like that I don’t need to go my PC just to check one thing..Version: 6.10.0
This is peakMedal is peak just a quick app for some clips.Version: 6.10.0
Trouble using it on MacI can’t say medal clip that or try to use smth else for medal to clip my clips how do I do that I need Help!!! Great app though.Version: 6.10.0
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