Smart TV Remote For ThinG TV Customer Service

Smart TV Remote for ThinG TV Positive Reviews

Works GreatI use this app on my iPhone when I’m too lazy to get up and get the remote, in other words quite often. Always works, never had a problem with it. I would give it 5 stars if you didn’t have to reconnect to the TV every time you start the app..LeapinlennyVersion: 3.0

LGRemote AppI actually love this remote app. Yes it is sometimes contrary but all remotes are I have found, real or app. I have an amazing LG OLED TV that I purchased from Beach Camera as a refurb item and for whatever reason the back button on the Magic Remote has never worked. I have another LG Magic Remote from another tv and it doesn’t work from it either. All other functions do, just no back button. So this is the only way I can go back, which is a necessity on any streaming service you use (with the exception of Netflix and I can use the toggle switch on it to go back). So I may have to restart my iPhone occasionally to get it to connect to the tv but it’s fine by me because it works beautifully when I need it :).LissaCBrauerVersion: 3.6

Stopped working - No email ResponseGood day, pu purchased this app about 30 days ago it was working fine. About a week ago it stopped working. I followed all the suggested solutions I even called Apple care. I’ve even emailed you all twice. I’ve deleted reinstalled the app. I updated my phone. Updated the app. Nothing please advise or issue a refund thank you.Ms. MEOVersion: 2.8

Stop annoying pop ups pleaseI love this app I just don’t appreciate the add of a universal remote popping up every time I enter the app. The reason I bought the app was to not run into annoying things like that popping up telling me to download a universal remote when I’m perfectly fine with this one.Rsilva0419Version: 4.4

Works great!This remote works great with my smart tv. I love that all apps are included in the options. Easy to use. The only suggestion? It doesn’t actually “turn on” my tv. I can only use it once I’ve turned the tv on manually and I’m not sure why. Otherwise works great..Ete77Version: 4.5

PerfectI am notorious for losing the remote control for the TV. So the fact that I can control all the functions on it through. The phone is perfect. So far I mean, I’ve only use the app for about a day not even so I don’t really have any complaints on it but yeah, this is perfect..Kaf79Version: 4.4

Just facts…I know that this is a good app it’s just the in app purchases for people to Regularly use the app there should be no in app purchases just to change a channel or turn up the volume that’s why I put 4 star but other than that it’s a five star♥️.ShoTim...Version: 3.8

Good but badIt was working good but then I used it again then I kept saying do you want to got premiums so I push that x button and I push the change button and tell me again do you want to go premium. So I deleted the app bye.... ✌️.DayanraraVersion: 1.9

Magic Cursor doesn’t workThe cursor stop working within moments of purchasing the app and paying 30 dollars for the one time lifetime subscription. I’ll be contacting the company for a refund..MomoMassVersion: 1.9

So coolI love this app already. Easily connects to tv & it’s easy to use. Easier than the physical remote and it’s just cool to control your tv from your phone..Ohsnaps11208Version: 4.7

Soooooo happyMy daughter lost my remote. I can’t find it anywhere. Then I took a chance and found this app!!! I’m so happy I can use my tv now!!!.Preciouso1200Version: 1.8

So far, so good!I’m so happy I found this app…it works great without any issues at all. I washed our remote with the laundry 🤣 so this is my new remote!.Ali5178Version: 3.5

Good appIt works; except, I paid $20 for the app but I keep getting adds every now an then...please Stop!!!!.An6el007Version: 2.8

App works great!Honestly it’s super convenient, I always lose the remote but my phone is always by my side! App works great and instantly paired with my lg c9 with literally no effort. Downside: It’s pricey, and definitely needs a price check..LolpuppiezVersion: 3.9

I just tried itI can’t give a great rating because it only been 5 sec and they are forcing me to do a review. Bottom line, so far so good. I paid for the 5 dollar weekly to test it out..Shiyel16Version: 3.6

Great until it’s notThis remote typically connects quickly to my LJ tv but lately the app constantly closes out so I will have to delete the app redownload it and it will work for a day..Juno4everVersion: 4.2

My overviewBy far the most best one to download, the features it have tops all..AceloeakVersion: 2.8

Good and badThe remote is good I liked it paid for it then started getting pop ups for other apps I’m really bummed out I like the app a lot but paid for premium to not get adds and now I get Add pop ups for other remotes I don’t want.Dragon tron10Version: 2.0

Works great except for input buttonWish the input button would be fixed. Would be an easy 5 stars..InfiniteyomiFGCVersion: 2.9

Best remote app ever !I’ve been enjoying this since the moment I downloaded! love it ! 🥰.Esa’YuriVersion: 4.8

The awesome remote!I ❤️❤️❤️this remote! It helps we’re others didn’t! Thank you.6720mVersion: 4.5

Remote for LGConvenient app, use it almost everyday. But there are times, I have to trouble shoot to reconnect. Use it for an LG.FamousPinkyVersion: 4.8

It works really wellIt works great I was so happy when I found out that it would work and I think it’s really helpful for the type of remote I have.Overall good :)Version: 4.7

Ez toEz access to the tv.The bottom HVersion: 4.7

Quick way to use the TvOptions are great!.Jppelletier.itVersion: 4.7

LgSo far so good.244643245;4;3Version: 3.9

The best appConnect my tv right away and works perfect.Checho 66Version: 4.7

Used for years, premium is worth itGreat remote, use the premium service one time fee on my iphone and iPad with no issues.LG nanocell tvVersion: 4.6

Très bien! appart les pubs..Très bien! appart les pubs...JustSab creationsVersion: 4.6

Works greatAwesome app.TequilapilotVersion: 4.6

ThanksI love this app so much since my remote for my lg isn’t workout this app helped so much thank you.Harmony georgeVersion: 4.6

Not badThis is one of the better TV apps I’ve seen so far…but don’t let a good review upset the apple cart!.Pirate-momVersion: 4.6

I don’t even know yet. It’s probably fine.The app starts hassling you to rate and review the second you download it so I’m only leaving this review so I can actually use the app. It’s probably fine, it seems to control my tv okay but I would know more if I could actually use the thing without a pop up every two seconds asking me to review it..72957382Version: 4.5

Does exactly what you need.App works exactly like you need it to. Simple, easy and functional. Great app!.MP8922Version: 4.5

Nice alternative to the LG remoteEasy to install and setup, works great!.Mboyd1Version: 4.4

A MayzeGood app.Amayzen-mayze_adiVersion: 4.3

Good thing I found this gem!😎.WoodywooshooVersion: 4.2

Beaucoup d’annoncesBeaucoup trop d’annonces..Gerry thepinkVersion: 3.8

Remote lgWow works amazing.Hobby nijjarVersion: 3.9

AwesomeGreat when the kids loose remote.KellamHfdirVersion: 3.8

Good appI used to Have a different remote but tHat on e was very glitcHy and not responsive sometimes. tHe negative is tHat it doesn’t Have a scroll bar to navigate up and down on tHe web. so far it’s mucH better in terms of response.Don PromiseVersion: 3.5

AwesomeWell my dogs ate my controller and downloaded this and boom it was perfect.SheeniagirlVersion: 3.1

Good appGood app.KatoukdVersion: 2.9

Mr larryJust gets you to sample app . Can’t do much unless maybe pay near 30 bucks ? Good night.No hghVersion: 2.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.8

Smart TV Remote for ThinG TV Negative Reviews

The app is goodBut the main reason I got it was to turn on the tv from my phone and not use the remote I even bought the lifetime subscription. Sadly whenever the tv turns off my phone loses connection from the tv and I am not able to access the tv without having to go and using the remote. This may not seem like a huge problem but I’m better at keeping track of where my phone is than the tv remote. I would love to change my review if any future updates fix this issue of mine..Jared BerganzaVersion: 4.6

Worthless AppI can’t even use the app. I turned up the volume 3 clicks and now it won’t let me push any more buttons. It just comes up with the “upgrade to premium” banner when I try to push a button. LG is a joke to make an app like this, while promising “free” limited use that was EXTREMELY limited. I already spent a bunch of money on the tv and the app doesn’t take much to produce, especially when it has ads. For a multi billion dollar company it’s pretty petty to only allow 3 volume clicks. I’ll probably just buy a Samsung tv next time..PSKT44Version: 2.3

Just get a real remote.20$ for a lifetime remote for only 1 phone. Should be some type of plan like 1 tv and 2 remote devices or something. Also have to be within 5’ of the tv for it to stay connected, so still gotta get up to change the channel or volume. It works but could be a lot better. I woulda rather went and bought a regular smart tv remote (which I’m gonna order one anyways) for more $ that way anyone could use it instead of only my phone working as the remote..Chad anderson66Version: 1.7

PrivacyWhen it comes to privacy, this app rates less than a one! ToS and Privacy Policy are extremely general, to the point of being a blank license for LG to do anything it wants, with anything they can collect. There are loopholes in these documents big enough to drive a truck through. How about since this is a remote control app for MY TV, for which I PAY, you keep all MY data off of your servers? To control my TV, there is no need to send anything off of the TV or phone!.9235SVersion: 2.9

Absolutely useless!!!!You cannot use more than one of the options on the app until you buy the premium license, so for example if you connect your TV and turn the volume up that’s all you can do for the day unless you buy the premium license or wait a day. Then once you buy the premium license you can’t turn on your TV because the application will not see the TV until it is turned on. It is a USELESS application! DO NOT waste your time downloading or paying for it..Only4BeerVersion: 2.4

PayingWhy do we have to pay to use a remote? Why do a remote have ads? Why is the Roku tv remote free and we can do everything up there no ads and it’s easier to use but this one you gotta pay and u can only use it on LG tvs when Roku all u gotta do is change which tv u want it connected to at the top to me it’s just to much just to turn the tv or something cheaper to just buy a universal remote and call it a day💯.272747493928Version: 4.6

Took my money for “one time payment” AND NOW ASKING FOR MORE?Paid for unlimited usage license of the app, still can’t use it as the $25 payment screen comes up AGAIN! Tried restoring purchase, did not work. Bait and switch app that will let you connect to your LG TV and demonstrate bare minimum functionality by letting you hit two buttons. Then asks you to pay $25 for “unlimited usage”. Deceptive even without the poor implementation. Will be filing chargeback..Titansmlb102Version: 2.4

Paid for Premium - Never got itPaid the full amount for premium access to remove ads and unlock all features. Once fully paid, the app never refreshed. No features unlocked, same amount of ads, and continued “buy premium” ad continued to pop up. I deleted and redownloaded to no success. This is not official LG app you are just as good downloading another free universal remote app or just getting a replacement remote..JJTM4472Version: 2.4

App Won’t Connect to TVI’ve been trying to watch TV for 30 mins. Why I had to login to the TV is beyond me. By the time I reset the pw and downloaded the App, My show has ended. Now, the App will not connect to the TV when the TV is on and connected to the same Wi-Fi. The App took me to a smart remote that I hope not being charged an extra $5/mo. I was happy using the TV remote and had no need for this App until today. Very annoyed..PhoebeisasnackVersion: 3.8

AwfulThis is literally useless unless you pay for the premium version. I would be perfectly content to view ads and be able to use the app but that’s not an option. The app will only allow you to press about 3 buttons before completely shutting down and only offering you the option to upgrade. Don’t waste your time..PeggleLover1Version: 3.9

Might as well consider it a paid appIn a 30 second period of attempting to use the app, I was flooded with pop-ups asking for reviews (gave it a 1 to get it to go away), followed by about 5 minutes of regular usage before any attempted action (like pressing directional buttons on the remote app) would simply bring up a window asking for $20. It may very well be a great app but I never got a chance to actually use it, so who knows..Undesired CutleryVersion: 2.0

UnhappyPaid for premium, and it’s still not working, and still has ads. Worked fine yesterday. I’ll update the review if things change, but I’ve tried restoring the purchase, checked to make sure the payment went through, and fully closed and reopened the app..KJorg92Version: 2.4

Was good but then...Everything was looking good around the first 30 seconds. I was having a connection with the tv and it was perfect. Suddenly I get pop ups every time I try and press a button. This was the downfall of my whole enjoyment of this app. After this there’s very little to operate from within the app. Making it practically unusable unless you purchase the premium or pay monthly..JOHNNY WILLIAM BRAVOVersion: 1.9

Channel changer and keyboard wouldn’t workMany controls worked but for some reason the channel changer did not, maybe because a set top box is needed? Also I was hoping the keyboard would do searches but it complained there was no field to enter text which only left me the alphabet to navigate to each letter and press so I cancelled subscription..Tinman N OzVersion: 4.4

Mediocre appThe app has difficulty connecting to your phone. If you can actually get it to connect, it works OK. It doesn’t stay connected once you have it connected to your phone, however. It disconnects and makes you reconnect all the time. It’s frustrating and irritating..SierranymphVersion: 3.5

GarbageI downloaded this app thinking it would just be a simple “pair and use” but instead I got a pop up galore to upgrade to premium. Literally after 3 minutes of use I tried to lower the volume when the infestation of “upgrade for only 30 dollars” kept popping up. Uninstalled right after that don’t waste your time with this app or the other reviewers saying it’s good.AbathingBoogieVersion: 1.9

App forcing to do a reviewWhile trying to use the app. It forces you to do a review or you can not use the app. So while I am writing this I will add this app will not turn your tv on. So you still need a second remote to turn tv on. Also not all functions on tv are available on this app. Also I do have the paid version..Tired of trying namesVersion: 4.8

Nags too much to evaluate itAt least some basic functionality works. I stopped evaluating when I became too annoyed with the aggressive nagging pop ups for the $20 premium version. I can’t tell how much functionality is locked away in the premium version..MyuniquenicknamehfjejdbdhsVersion: 2.0

Not a good appI would not recommend getting this app it’s taking me like so long and it’s been like two hours I still haven’t app up yet so I would not recommend it takes so long it’s wasting my time so do not buy this app it’s a waste of money and.FaithannspycoolVersion: 4.3

Can’t even use itIf you’re going to let people download an app to try, stop making the premium use button pop up every time I click anything. If anything, this was a major turn off and made me NOT want to purchase a premium account. I don’t even know if I like the remote or not because I can’t even test it out effectively 🤷🏼‍♀️🤦🏼‍♀️😒.BeccaXXlovesXXcookiesVersion: 1.9

Free edition not worth itDo not bother downloading the app if you don’t plan to get the puf version. The add will prevent you from selecting anything after a few clicks a day. I read the reviews and tried to give the app a chance but only wasted my time. I laughed at how bad the app was and how right everyone else was who tried to use the free app.Pre-saVersion: 2.4

Never write reviews but horrible appApp barely works won’t connect to my tv and when it does it takes 20 minutes to even work and all this after I bought the a subscription to keep the controller it worked perfect until I paid money.Mavedog13Version: 4.6

HorribleI downloaded, connected to tv and did two things then it made me buy premium. Like an idiot I paid for the $25 lifetime fee and now it still pops up asking me to pay for subscription and I can’t even use. I expect a full refund or someone to get in touch and get it working properly..Boothisapp42069Version: 2.4

Selected videos on phone never playThis app isn’t very Iphone friendly. Nothing casts to my LG tv and I can play very limited amounts of music. Apple forces you to us Apple TV I guess. This app needs to work with apple products better or not offer it to Apple users at all..AndyAdforceVersion: 2.6

Hated the appIf i could give it 0 stars then i would. after like a minute or two of me using it, this pop up would keep appearing saying that i need to pay $20 to continue using the app. every time i would press any buttons on the app, the pop up would show up and nothing would happen on the tv..._.danny._.Version: 2.0

BadI got it because our tv remote was dying and it worked for about ten minutes. However, I couldn’t press any button without it telling me I needed to get premium to do anything. Find a different remote this one is not good..Ho-Oh EpicbirdVersion: 1.9

Not freeYou can click like one button and it actually works on the tv, but then the 2nd time you try to click a button, it makes you buy the stupid app. I guess it’s this or get a new remote because the other one is lost lost..Brittanykidd92Version: 4.7

PremiumQuit begging me for premium. I will admit this is good for when you lose a remote, but QUIT. BEGGING. ME. FOR. PREMIUM. Why do I need to buy premium to use this remote more? Buy the Smartify app because not only it doesn't beg you for premium but it works for more than just LG. If you're gonna beg me for premium why did you make the app free?.Basco of Mount FaceVersion: 1.9

Do not download.Horrible app that tries to aggressively push a premium price on a standard remote app that is free with other companies. It blocks you out of any of your remotes features after one use until you pay its premium of $20. An absolute joke. Total trash.Kinniku BusterVersion: 2.4

Do not use or buy this as keypads don’t function properlyVery bad mouse operation.Loveya!123Version: 4.6

ScamIt’s a Front for a scam subscription.Mach1sportsVersion: 4.6

Paying for something that never worksThe app rarely actually works I could be touching my tv and it still won’t connect.Kitty987..Version: 4.6

Not really freeI’ve used this for about 5mins and can no longer control my tv unless I pay. Waste of time. Off to find something else..Smartiepants8Version: 4.6

Not worth it.You can only use for free for a few clicks until the app makes you purchase a subscription. It said one time payment of $23 and it charged my cc almost double, $41. Scammy app. Use another remote app..XtianParkVersion: 4.6

ScamsPlease don’t use this app, it’s all frauds took my 5.49 one time to unlock the app now it says I have to subscribe to the app, what a scam. Trust me guys don’t download this..EddyelfVersion: 4.6

DontWon’t even connect to my tv, such a waste of a subscription. Will not be purchasing again..SexaytantanVersion: 4.4

ScamScam apps.HalyavuzVersion: 4.2

AbderVery harassing app..Abder AVersion: 4.2

So many ads you’d think this was youtubeEvery 🦆ing button tap theres an ad and after 7 of them they force you to purchase a free trial to continue or else this app does not work They asked 3x for a review, and they kept using 5* as an image to influence the rating which is agaisnt the TOS of apple when asking for reviews. You wanted a review: here’s one. Your app is 🗑.ApparentlyNotDanVersion: 4.2

RidiculousRidiculous that you buy a TV and need to subscribe or pay and additional $24 to unlock the smart features of the TV so that you can full use of everything..BarindorVersion: 4.1

Can’t even connect the tvPaid for the remote can’t even connect tv I got 2 smart Samsung tv waste of time and money don’t even bother to down load.Gmannan1984Version: 3.9

Seems goodSeems good but very bed remote.Banti aleVersion: 3.9

Worked for 5 minutes then required paymentLiterally only let me control the tv for a few minutes and then it required payment to use.Jaymarie617Version: 3.9

Basically have to pay for itNever thought I’d have to pay to use my phone as my remote, specially since you only have a limited amount of actions before it asks you to pay for it blocking you from using it further. I’ll likely only use it for the Keyboard function but would not recommend to anyone looking for a remote replacement..ThebigverysadandupsetVersion: 3.8

Charged me money and subscription was taken offPaid 39 dollars (including tax) and subscription stopped working same day. Apple refused my refund and app developers keep on saying restore the app even when i am telling them it doesn’t work. This is worst experience ever. Really disappointed with this issue and never seen this with any app before on apple..Ish_GVersion: 3.2

Totally uselessHave A 2021 LG TV. Many functions doesn’t work. Unable to change input. Paid 7,00$ for a trial. This app is totally useless..Xantos290Version: 2.9

Just got itIma try it we lost our Netflix remote so let’s see.NobfidiirdVersion: 2.9

Only get a certain amount of use before put behind pay wallDO NOT BOTHER DOWNLOADING Literally can only click the buttons like 10 times before you can’t click anything else and it keeps popping up the premium free trial advert. It also pops up with a rating request every 3 clicks - so here it is..Dr. WhomstVersion: 2.7

Remote not worth what you payI’ve had time to test this remote for a bit and it’s complete garbage. It does not allow you to turn on the device, and you cannot switch the input to your regular tv. 2 reasons I’ve purchased this..Aspencer85Version: 2.6

Doesn’t connectI am actually standing in front of my smart LG TV and it’s telling me it cannot find it. Yes the TV is older but they should make a comment that TVs older than 7 years do not work on this app. Plus I paid for lifetime. Horrible app..Potatochipmaster0Version: 2.4

Will never buy LG products againI wanted to get this app because the remote that came with my LG tv is a piece of crap and the batteries keep falling out. So I pay 500$ for one of your TVs now you want me to pay another 40$ to be able to control it? Ridiculous..Yabud98765Version: 2.4

Troubleshoot LG stove with thinqWon’t connect to range. What the !!! did you sell me?.StilldefVersion: 2.3

Here’s your d*amn review!This app isn’t free, less than 5 minutes of use and then they’ll harass you to pay for the app, and every 2 seconds as for a review. Here’s your review, 0 STARS! Deleting ASAP..ManicMedic22Version: 2.3

Ask for money from minute zero and is full of adsLargely disappointed, it didn’t work..AMC7777Version: 2.3

ScamDon’t download. Not Lg. Life is not good here.FuxcofffhhsbbbdbVersion: 2.0

Too many adsEvery time you push a button there’s an ad had to download this app because the remote that came with the remote works randomly.Channyman123Version: 2.0

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