Our free mobile business banking app is available to Washington Trust Bank clients using Business Digital Banking. WTB Business makes it easy to complete all of your digital banking needs on the go.
With this industry-leading business banking service, you can:
• Check your balances 24/7
• Deposit checks
• View pending transactions
• Create, approve or transfer
• Track your transactions and history
• Find branch locations and hours
• Use live chat support
And more!
WTB Business Digital Banking Positive Reviews
Combine checks for depositI think I like this one better that the previous app. What I would really like to see is a way to put multiple checks into one deposit transaction like when you take them to the bank. Of course each check has to be captured individually, but on my bank statement it shows each deposit separately, making it take longer to balance the register. When I take them to the bank it shows the total of all the checks for one deposit. Far easier..Jezabell02Version: 2.0.5
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WTB Business Digital Banking Negative Reviews
Forced downgrade from other appI much prefer the other WTB app, but business clients had to move to this one. Originally I reported that you couldn’t save transaction views but WTB reached out and told me how, I saved a view and this app is more usable now but still difficult considering you have to scroll left to right to see the full transaction information. I use plenty of other bank apps, none of which make me scroll left to right for anything.
In the app, I tapped on Help and it’s not responsive for mobile so you can hardly read the helpful advice. I wish this app was more like the other WTB app, or that I could go back to using the other one. I try to stick with viewing accounts on my laptop only now, and have the app on my phone just in case..E. TilburyVersion: 2.0.5
App is bad enough to change small business’ banking institutionsWashington trust bank is great to work with, and the personal banking app is great. The Business Digital Banking app is awful and doesn’t work for me as a small business owner who is on the go. iPhone 14 Pro with the latest iOS and app version.
Issues:
- logging in. It feels like pulling a slot machine lever. I am never sure when it’s going to work or make me type everything in again. Face ID doesn’t really seem to do anything. When I use Face ID, I get the verification check mark and the processing indicator, a few screen changes later, I’m back at the login screen with my info cleared.
-UX. The whole app is a resized version of the web site, which is also bad and missing the creature comforts of WA Trust personal banking..Yes315Version: 2.4.0
One star is too generousThis new app and their corresponding website is the cheapest looking, most user UNFRIENDLY, and poorly designed website/app I have ever experienced. The old one was great and intuitive. The new version is absolutely horrible, to the degree that I now must look to transfer everything to a different bank..WagonermdVersion: 2.0.5
UnusableApp opens to white screen and never loads. Almost as useless as their website. For a banks that offers “business services”, they clearly care very little about the value of a business owner’s time. These guys need to put some effort in….WhdbdoebdhsjwbsVersion: 2.4.0
An embarrassment of an appThis app is truly abominable, the worst I’ve ever used and it’s not even close. I have to delete this app and reinstall it weekly, sometimes more just to be able to sign in..Jimmy L 84Version: 2.4.0
WebsiteYou have the worst website. It is so difficult to figure out. I’m truly thinking of changing banks. It’s so frustrating. I hope you’re working on it..On noooooooVersion: 2.4.0
Almost unuseableA designer needs to come and in complete rethink the user experience. It is clunky, looks terrible, and is hard to read. Do better. Your review average is less than 2-stars..Grim22Version: 2.4.0
A Terrible ExperienceThis app is an absolute disaster. It’s disorganized and doesn’t work half the time. Online statements never open using the app. The whole thing is a chore to use..LukeMagersVersion: 2.4.0
Give us the option.For real. I was told I needed a business account...for real this app is gonna make me switch banks. 10+ year customer..Fatpanda208Version: 2.0.5
Please help!This app is just blank when I open it on my iPhone13pro.IgorinkaVersion: 2.4.0
Horrible app based on the horrible new siteWill be switching banks ASAP..TylerJames06Version: 2.0.5
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