Angi Services For Pros Customer Service

Angi Services for Pros Positive Reviews

Ripp OffI wish I can give them a negative 1… the support team is very un- professional, rude, and just plain nasty toward cleaners and they are NOT clear on they rules and charging fees for no reason… if you show up at the house and the customer is a no show you suppose to get paid for the job… wrong … if the customer lie and said they were there they charge you a$125 fee even if you got the prof u were there.. they already ripping cleaners off they charging the customer $230 while the cleaner only make $68… no matter how bad the house is or how big the house they still pay you $68 while they charge the customer for everything extra and sometimes the customers told me they pay they like $286… really sad wen the cleaners do all the work and supply the cleaning products… Do yourself a favor and don’t get involved with this app… they don’t care about the cleaners all they care about is making money off of your hard work while you work yourself to the bone for scraps… they don’t even have the balls to back you up when a client is lying… when u work for them u are guaranteed to work yourself to death for pennies and your money is a gamble because they will take it back from you if the customer say any tiny thing.. and don’t bother defending yourself becuz they don’t want to hear it.RareTalkk100Version: 4.21.0

DONT WASTE YOUR TIME!!!!This app is terrible if your thinking about making some money on the side. I have been on her for some month now and can tell you from personal experience it’s NOTHING great. From the lack of details for the job descriptions, and the LACK OF PAY compared to what the customer ACTUALLY pays, and the “customer service” for the contractors side is RIDICULOUS!!!! I am in the home cleaning business and when i tell you they completely jip us out of a lot of money! They don’t factor in the distance you have to drive let alone the gas you use up. Will charge customers a arm and leg for services but you don’t even receive half of the payout and your doing all of the work. How does a 3 bed 2.5 bath move out clean ever amount to 85$?? And they say you can tell the customer that you need more time to complete what they requested but customers never agree. Plus if you happen to get a slimy customer who will say you never came to the job they automatically charge you the job cost plus an extra 50$ and will clear your schedule!! But you have to jump through hoops to prove your side and our “customer service” side of things makes up every excuse in the book just so they don’t have fix anything or pay you your hard earned money!! It’s giving RACHET!!.GfhgbgVersion: 5.5.0

ContactI absolutely love working as a Handy Pro. The app is great, so far all the customers have been great, very easy to use and navigate. However, there should definitely be a way to connect with a “Handy Pro” representative on a immediate/emergency basis. For example, I REALLY needed to SPEAK with a “Handy Pro” rep, while I was STILL at the customers home. I checked in, on the “Handy Pro” app, when I got to the house as I always do. I went to the door and there was no answer, I knocked and rang the bell many times. I went back to my car to try calling and messaging the customer. After about 10 minutes of calling, texting and knocking at the door, I finally tried to contact “Handy Pro”. I’ve never had this happen before and didn’t know what to do. I drove 1 HOUR AND 45 MINS to get to this job and it was another hour and 45 mins to get home. So I didn’t want to just leave and risk not being paid for at least the time that I wasted driving to this job and then back again. Especially when I could’ve been doing a job where the person answered the door. So a way to contact you guys directly in cases like this, would be really helpful for us on the “Handy Pro” service providers end. Thank you.ShereecloutierVersion: 4.1.0

Livable wages BUT BEWAREIt’s a constant battle between customers and the app. They will always take the customers side and fine you $50+ then you have to email them and dispute the issue. They don’t have a phone number for pros but have one for customers. Example is recently a customer didn’t show up at the appointed time so I marked it a no show and got paid and went on my way. Then 30 minutes down the road they call me and begged me to come back telling me every sob story in the book. So here I am going above and beyond I turned around and did a variety of tasks for the customer In the allotted time that I was given. I told the customer she lost an hour because I already was here and she didn’t show up and I had other appointments after hers so I couldn’t stay later. I even hauled bulk waste from her house to make the customer happy which wasn’t in the job order. She complained I didn’t show up on time after I left and now I’m down 50 bucks off a $75 job. It’s been 4 days and no reply from the app. I have a bunch of other instances where a cheap-o customer rips off the app and therefore rips off the tech. Good news is I made $3000 last month working 6 days a week. Definitely not a solid job. Both the app and the customer expect you to be a miracle worker. Good Luck!.Licensed handymanVersion: 4.7.0

A great way to make moneyBeen doing this for a couple months now. I’ve had a few issues while learning the finer intricacies of the job. But they are pretty good to me and somewhat understanding most of the time when I do something wrong, a customer has an issue or the application has a small bug. It was easy to get hired, took a few days. Rarely do you need to even talk to anyone. And when you do it’s usually through emails and texts. You can do any number of handyman work for money. Cleaning, repair, assembling furniture, lawn work, painting, etc. just choose the jobs that suit you best. Sometimes you don’t get enough information on the jobs you sign up for, they could be labeled wrong, or the customer could be trying to trick extra work out of you for low low rates. This it can make going into a job blind very stressful, but what can you do? Most of the time everyone is super nice. I have a few ideas for how this application could be much more effective and profitable, but unfortunately I know not what to do with my suggestions..Nobi KnoesVersion: 4.13.3

New update killed the appIt started out amazing, I was making great money on tons of different handyman jobs. Then they started assigning 2 people to some jobs. You have no idea who the other “pro” is, and it makes a job take 3x longer. And the customer can’t review each pro individually, so if the other guy leaves a bad impression, your rating goes down. Also, the new update killed my alerts. I just don’t get them anymore. I don’t like to pull this card, but as a SW engineer moonlighting as a handyman, I can definitely say the updated app needs work.. random crashing, horrible in-app messaging with customers, and just not alerting you when messages come in or jobs become available. I was really excited about this app initially, but now it’s just a pain. Don’t waste your time. Update: all of these developer responses should show anyone exactly how little they care. Cheap canned responses that don’t actually address the problem, or more importantly, the person they fked over. This is exactly how their in-app support is. Thanks Angi for proving everyone’s point!.HjyokvVersion: 5.17.1

Smells like class actionJust like the OG Angi list (now ads) this Angi services is also a scam! Like others on here that complained I have been charged fees for customers stating I did no shows when they 1- never requested a cleaner as they say 2- not even the customer be at the home 3- want to cancel but then put I did a no show, even when I show proof of what I did or what was said In messages with a customer I STILL GET FINED, they have also cut my pay when a customer cancels. Not to mention we the cleaners don’t even get 50% of what the customer really pays, and if i complain about the job to the reps forget it I still gotta clean the home or I get fined AGAIN! So SCAM I SAY, I already made them aware I would be going for governmental help against them for lying and going against contracts. To sign the class action please email me. It’ll be a Gmail account with the beginning of xzysservices. Please reach out to be apart of the class action! And I’m sorry that we’re being treated like this after all our hard work. Angi do better..X the cleanerVersion: 5.25.0

Customer SchedulingI’m a contractor that uses the handy pro app. One thing I’m happy about is it a great way to keep my guys busy when there is a slow day. I marked the review with one star for several reasons. I’ve received a lot of negative feedback by the customers. I’ve received several complaints due to the lack of communication by Handy. One customer in particular complained having to schedule eight different times. This equates to six to eight weeks of a very unhappy customer. In some instances handy would schedule the job without ever communicating with the customer. This brings me to my next reason. I’ve accepted jobs through the handy app and either the customer had no idea I was coming, wasn’t home, or it was the wrong job or address. I consider myself as reliable and dependable. If I accept a job, I’m going to be there to do the job on time. I live remote and accept jobs typ an hour away. When I accept a job, my expectation are that Handy has communicated with the customer and they know I’m coming. Per Sarah Ottosen Handy rep, Handy only gives $50 for a trip charge. When the job is more than an hour and customer isn’t home $50 barely pays the fuel. I half day was waisted. I don’t believe she represented Handy very well in this instance. The customer not being home was no fault of my own and the contractor should not be penalized..Kevin F56Version: 4.13.3

Nice but some quirksLove the concept. More can be done with the app though. - why can’t pros read reviews? Would help to know what the issues were rather than only see our overall rating. - allow communication before a “claim” - have to claim job just to get useful details,.... then get a negative reaction to your keep rate simply because you wanted to make sure the job was specifically something you could handle. - allow a search radius - should be my choice if I want to see jobs 95 miles away - allow a price filter - would be nice to be able to see the higher paying jobs sometimes - don’t allow recurring jobs for work not scheduled through handy - sometimes they don’t know what they’ve done and aren’t expecting people - allow rescheduling back to an earlier date/time - if job is set for Saturday at noon and change it to Saturday at 3pm for a reason BUT I should be allowed to go back Saturday at noon - helps customer sometimes. - force customer to have some sort of communication listed - makes things easier - did not like getting a 1 star review for arriving on time, checking into job, speaking with customer directly, being told work was completed from outside source, checking out and getting 1 star review - negatively affects my potential for something outside of my control Overall, love the concept. Love the work. Love the quests. Money is great too. Everything can’t be fixed but there are some items that can be improved. Thanks..BmitsoffVersion: 4.7.0

Really need to work on a few thingsFirstly, the first job you accept using the app is daunting because of the cancellation policy and that it doesn’t provide any information about the job besides the pay offered and City it’s located in. You could easily be committed to a job that exceeds your scope of practice/capability on that first blind booking. Please fix that. Also, pay for these jobs don’t account for travel expenses ie $6/gallon of gasoline and higher for diesel. However handy and wayfair need to figure it out so you can pay higher, you should absolutely do it. There was an assembly job I had to cancel because I needed an additional person and a truck to bring the equipment I’d need to hoist the parts but the job only paid about $80. There’s no way these low amounts make sense to accept the job. Like if you’re a highschool student, some jobs are worth WALKING to and being picked up by parents. For an actual Professional the rates are PRETTY low..Tedman50Version: 4.27.1

Do not download this appI worked here for 3 months and they suddenly deleted my account bc I went to a job and the customer cancelled the job right when I got there. I told them this but they said no and that I never showed up. I told them I had proof (screenshots of my location at the time and I had a whole chat with an agent sitting in front of the customers house) and they simply said “it’s company policy” and they didn’t want to see my proof. Completely ridiculous. I cannot believe the disrespect and outright fraudulent nature of their customer support and pro support systems. Do not download this app. I’m sure they will say “ contact us at email to resolve these issues” but if I do they either won’t respond or won’t help lol. Just do not get this app. They will charge you insane fees for nothing. Just have them show up on your account and take your money. Ridiculous..Cael WillisVersion: 5.14.0

Do not work here!I like the app and how easy is to navigate and schedule your appointments, etc etc in my experience so far the app should include a better description in details about the job we are doing,Some customers don’t fill out enough info(dishonest) so you are clueless when you get there, and most of the time there is extra work and not enough time to finish and customers don’t want to add anymore time, Handy for pros charge way much for jobs and we get so little, customers add extra task and want to pay so little, “Do not work here waste of gas and time” must drive miles to do a job, when you add multiple tasks during the day handy for pros cancels your jobs in purpose, rip off by handy for pros and customers. Handy for pros controls everything and won’t let you obtain those incentives. Very discouraging company..DitoGamer29Version: 4.18.15

EXTRA POCKET $ NEVR HURT ANYBODYIt's easy and interesting in its own little way.Destiny Day dreamerVersion: 4.5.2

NO GOOD!!!I was working on this platform for about 4 months but they deactivated my account without any notice! After a lot of time follow up they told me that I had damage to the client's product BUT I am sure I did everything correctly! Before leaving the client's house I take confirmation! This issue happened to another assembler too I'm highly suggesting you switch on the TaskRabbit or Jiffy because of the prices and number of jobs for both clients and handyman The end!.BaqtiaryVersion: 4.19.17

JobThey was so freindly nice to work with.Oxa9Version: 4.17.14

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.35.0

Angi Services for Pros Negative Reviews

They will REFUSE to delete your information!I signed up to see what the app was all about and the jobs weren’t what I was looking for (doesn’t pay well) so I went to close my account. They are refusing to delete my information even though I’ve never taken any jobs through them! This includes my SSN, home address, and banking information. Data leaks are a problem and their refusal is unprofessional and ridiculous, please don’t sign up for this! I wish someone had warned me first. Also, why are there multiple 5 star reviews that have very negative comments? Looks suspiciously like their trying to prop up their ratings **Edit** after posting this someone else reached out and said that they were able to remove my information from their system. I won’t change my rating because of how persistent I had to be to accomplish this. I’ve also added one of the emails I received from their support staff after making multiple requests to remove my information from their system. Again, I had never performed any work for Angi, iust signed up to see if the jobs were worthwhile… here’s the email I received… “Hi, Thank you for keeping in touch. We're sorry but no-one will be able to delete your information on file. Everyone here will offer the same response because we have to adhere to the same policy. Our policies are set in place to ensure we're accurate and efficient. We hope we were able to clarify this to you. Please let us know if you need further assistance. Best, Keisvonne”.Nickname55025Version: 5.8.0

Christopher MacvicarMany problems with this company especially with extra hours and I pay 8.00 a week for pro to see 10 days of jobs instead of seven but for over a year now I only see 7 days and have chatted about this problem multiple times never any body fix but every Monday angis makes sure they take that 8.00dollars from me and also job descriptions are very lacking on Angie’s end your people don’t ask right questions to customers but your people don’t know about how to work a job so they are not capable of asking. Right questions never enough time to do these jobs because yous don’t add time for set up cleanup and unpacking the product and I’m hate adding time because I follow your rules but seldom get paid for extra hours and when customers approve of time then I have to spend more time chasing through chat to not get it solved so more time wasted and I have customers show me they tipped threw the app never do I get that many problems and the problems will remain because no one wants to follow up and make changes we pros are the face of your company but yous have still not figured that out I talk to your customers and many are disappointed with the Angie’s side of it your company will not be in business that much longer if yous don’t change the platform I have many more but I figured I just wasted this much time it’s enough and I’m sure there will be no follow up to this review either can’t fix what you don’t want to fix.Cmfm62Version: 5.23.1

UnprofessionalYou have to be careful with them. They charged me fees out of nowhere saying that they over paid me. If I a client cancels last minute which is at the time of cleaning or after you are supposed to get paid up to 2 hours but if the client lies and says that you never showed up they only pay you $15 compensation. Even if you tell them you did show up they will not listen to you or believe you. I also hate that you can not speak to anyone over the phone when you have an issue that needs to be resolved. They do not listen to the worker they dismiss you and keep replying with the same answers. They show no proof of charges that just add or reduce charges as they please. They do not care if you work for them or not they’re not scared to loose workers they treat them unfair. If you ask to speak to a manager or a phone call they say that email or chat is the highest form of communication. If you chat with them through the app they take forever to respond and if you leave the app the whole chat ends. Also if you continue to ask them for proof of charges they will end the chat. It’s very frustrating to get in contact with them. They play with your money and don’t have any consideration. They also charge the client way more than what you get paid because the clients voluntarily tell us. Also I don’t understand why this has more than 4 stars being that almost all the reviews were negative 🤔.JMB11216Version: 5.9.0

Stay clearThe app is horrible! Angi has cancellation fees through the roof! (Just for the PROs, customers can cancel at anytime and without any penalties, but if you dare to cancel within 24-48 hours you’ll be charged! The payments don’t make any sense! One job can be $100 for 2 hours and another will be $200 for the same job and time! They is no clarity of how the money is split up, leaving you questions what the customer is paying. I had a roof job in a two story house where I was paid $400 and the customer was charged $750. If your looking to work harder this is the app for you. Make sure to wait 30 minutes and call and text the customer when they are not home, or they’ll charge you for not showing up. Don’t get me started on customer service, or the lack of any, it’s a text message system with no calling! So you’ll spend 30 minutes for no conclusion. They 100% outsource to cheaper labor in India for that part. They’ll give you the round about without without answering any questions. ( just the good old copy and past) I don’t know why there hasn’t been a class action lawsuit against them, but it won’t surprise me if there is on in the future! Bottom line this app is garbage, tryout, TaskRabbit or something different. They definitely scam workers (that provide them money with their own tools and labor for no benefits and crappy pay) really really really hard..EloooshhhhVersion: 5.17.1

It’s ok if you need just some money but not good for skilled tradesmen.I downloaded this app in hopes of maybe wrangling in some new clients but the pay scale is not worth what I could be making. For instance the most fair price I saw was still under valued. The job was to demo and replace a 14 foot section of fencing, one frost footed post, and haul debris for $180.. As someone who professionally works as a general contractor, that amount for the job is laughable. The dump run alone is $60, and setting the concrete should be left to cure for at least 12 hours while the post is braced. Atop the insulting pricing Handy has all sorts of fees that are floating around. One for booking with less than 4 hours to start time even. $40! That’s insane. All in all I think this would be a 20x better app if I could 1.)Talk to the client prior to accepting a job as in the field you’ll shoot yourself in the foot real quick if you can’t gather your own intel’s data establish a relationship with a client. 2.) If the system didn’t pre-determine what the prices were. That’s super insane. 3.) Get paid outside the app. This app either doesn’t care about “Pros” or simply doesn’t understand what goes into jobs. When acquiring materials there needs to be a mark up because it is labor and risk and should seen as such. Also, many of these jobs are not just 2 hour jobs they claim..Experienced ContractorVersion: 4.26.0

For any pro this is a real reviewAvoid this platform angis list has no customer service number for pros. The company takes 50% of total price a lot right. Then they charge $10-15 for being late which is crazy The worse of them all is when you complete a job but they favor the customer who says you no showed and they take back money and claim overpayment. The last thing is the poor and misleading descriptions and details for job scope the service reps on the phone are so uneducated about any of this stuff it’s unreal they are no help to the clients that need work done most of the time I have to direct them to what needs to be done and also picture should be mandatory and displayed before the claim box shows up And at last I have 45 completed jobs $8000 made on the platform some clients where gems Most where horrible and very cheap to the point of making 7-12$ a hour not including traveling the platform and your able to leave at the time given problem is I did one time and they said I left the job incomplete and I said you refused to pay for the additional time needs as angi pays by the hour not the job it’s a complete money grab I found it best to give these Clients my direct number and cancel Job do it private as angi for pros and angi leads are both scams I did both of them word to mouth is best hand cards and flyers out and you will be fine.Dai631Version: 5.8.0

Zero stars maybe?Honestly, just don’t do it unless you like problems and frustration. First of all, the jobs do not pay nearly what they are actually worth. They are generally always not scheduled for enough time to complete the job. Yes, you can get the customer to ask for more time, but it’s a bad pattern. I’ve done a lot of building projects, and use power tools and not the tiny hand tools provided, am good at it, and still almost always need more time. I’ve had numerous problems with pay and job times and other things, so I stopped using the app. The problem that brought me to write a review: I got an email saying we miss you come back, here’s a quest. Complete 2 jobs in a given date range and earned an extra $125 bonus. So I decided to do a couple of jobs for the bonus, I selected 2 jobs with trophies which means they qualify for the bonus. Angie tells me I did not complete the quest and only 1 job qualified for it. I spoke to a person via their chat (phone is not an option). This is a flat out lie. I really dislike this service and only took jobs for the bonus. I did not make a mistake. They insist I did not complete the quest. And to top everything off, their help features are atrocious and when you eventually speak to someone they aren’t any help and obviously don’t care. This is a really bad service. I HIGHLY recommend you do not join.EricjleinVersion: 5.15.1

It's not professionalThey do not trust the Pro, I have a bad experience since I did a full day job and then they tell me that customer canceled the job in the morning when that is not true I have sent them proof of the work done through email, with photos of the work and hours and they still do not believe you they do not support the worker at any time and now they want to charge me for the work I did, I find it shameful that one is honest and does their job and has to be going through bad times without reason and without asking me to me directly if there was a problem !! I was able to contact the customer and the customer was as impressed as I was and the customer himself contacted them to explain that I did my job and that he was at work all day and they don't care they just care to stay with the money!! I put my car, gasoline, tools and my work and they, without doing anything, keep 70% of the earnings from work without doing anything and then they don't even support you and when you have a problem you can only contact by email ... There have been times that I have driven 1 hour to the customer's house and the customer has wanted to cancel the work because it cannot be done or because the product did not arrive and Handy pays you only $ 15 and also they do not have a contact phone number..MrsjlpVersion: 4.1.0

Handy for Pro’sHandy does not have any support available for their pro’s. They charge have charged me multiple fees that I cannot get in touch with anybody to dispute. They have charged me for completing a job early which I think is absolutely ridiculous. I have multiple 5 star ratings and I have multiple repeat customers but yet I get charged for being efficient? I have had customers that forgot about their cleaning call into handy and report me as a no show even after reached out to my customer multiple times explaining how to reschedule their cleaning. Handy does not have an option for the pro to reschedule a job, it is solely up to the customer. They charge our customers 3 times what they pay us, and they do not give any pictures or real description of the property. If you show up to a property and the customer lied on the application ( this has happened 4 times) by reporting their home smaller than it is, you get charged for not doing the property and there is no way to inform handy of this. All of this during a pandemic where people need their homes cleaned and sanitized to stay free of harmful bacteria. All of this while those of us working hard to survive can’t afford to lose money on the jobs you are barely paying us for in the first place. Bad business, I do not recommend working for or with handy at all..Nate.12.0Version: 4.16.2

Angi’s HomeAdvisor, Handy, all the sameI’ve used all as a homeowner and a pro. These companies are a scam and do not care for either party, just making their money. There’s actually a lawsuit against them from the FCC. What homeowners don’t understand is that the pros are being charged for each “lead” that comes in. That is why they call so many times. You are never given a refund (credit, they’d never give you money back). You have to prove that you’ve tried calling/texting/email 3 times the first day, 2 the second day and once the third before a credit is given. Homeowners try to find a company and land on these sites/apps thinking they will get a list of ppl in their area. Fill out the contact info and address having no idea that they are selling your information to the highest bidder. Both parties usually have no idea what they are signing up for when they try and use these 3 companies. All three companies are actually one company now, but charge the Pros 3 different ways saying it’s 3 different companies. But the lead goes thru all 3 of the companies so then the pros get changed essentially for each of the three Angi’s companies. Go on google maps to try and find companies near you. Ask friends and family or neighbors who they’ve used. Do not trust companies that sell your information..Maisielaine282828Version: 5.1.0

Horrible System - doesn’t care for workersDo not use this app. When I started working for handy my first job was 6 hours and I was surprised when I was only compensated for two. I was told that unless the customer adds time then I wouldn’t not be paid and thanks for the hard work. I reach out to customer of course to no reply. I then followed there method and still had trouble being compensated on further moves either because customers claim to have trouble with app or not actually having the app at all. Some customers set up appointments from where they bought furniture or what they need assembled not through handy this is something else I was unaware. So customer do not have handy number and neither do we as workers as it is all through email. This more than likely leads to customers never contacting handy to tell them you worked past the time. Handy tells you to leave when the time is up if customers don’t add time but then you get a bad rating in review. I had all five stars until I left a job cause a customer told me they didn’t know how to add time and received a one star review. On top of that I was charged 40$ when I needed to cancel a move one time. So basically they will charge for having to cancel but won’t compensate you for your actual work..Kkearron16Version: 4.1.0

Overcharge Pro’s & WORK FOR FREEFirst, let me just say this so you don’t have to read the entire review to RUN! Look at the reviews. All of us say pretty much the same thing. I’ve been working for Handy since 2017. At one point they harassed me until I came back to the app. They charge customers $50/hr but you won’t make 1/2 of that. 1/10th of the customers tip. If customers don’t want to pay for your service they will simply lie and state that you never showed up. Then Handy will charge you fees and take back everything paid for the job. No matter what proof you provide. I’ve seen them go back as far as up to a year. Yes, they take back the money they paid you, charge you fees and now you are forced to work for free. I’ve taken before and after pictures. Outside pictures of the home with the time stamp clearly labeled etc. this company as a whole is the biggest scammer of professionals. Start your own cleaning company and market yourself. You will make more money and get better clients then the nasty houses they schedule you for 2-3 hours (that’s not even safe). When I provided all the proof they needed they deactivated me from the app, removed all of my jobs and charged me. BEWARE!!!! Lastly, customer’s expectations are that you bring a helper at no additional costs to them..BELLABARBIE420Version: 4.13.3

Angi servicesI highly not recommend this app I have claimed multiple jobs My first job I clean was a lawnmowing and two days before I would drive up it disappeared, and I could not figure out what happened. I did not receive a text saying that they canceled or anything. They just disappeared. The second lawnmowing job I had. I was on my way driving up there and they disappeared. I get to the house and ask them if they canceled. And they said yes, I did not receive a single text or email or anything saying they canceled and wasted gas and my time I just cleaned a job fixing a guy‘s fence for Friday and 20 minutes ago. It disappeared I have no text no emails no information that they canceled and I’ve already bought supplies to fix their fence. This app is the most stupidest app I’ve ever seen and yet us as the ones who claimed the jobs get a fine if we cancel the jobs yet there’s no information us about them canceling the job This is a stupid app. And completely unprofessional I contacted customer support they were super unprofessional and rude. I will not be using this app ever again. me and my dad also used the app and I saw more jobs 50 to 75 miles away where he lives, and he some more jobs 57 miles away where I live more than we saw Jobs next to us.Debra117Version: 5.19.0

4.6 STARS?I just filled out they’re application and downloaded the app. I haven’t opened the app to actually get started yet. Typically I like to read and check the reviews on apps. Especially if they’re claim to have 4.6 / 5.0 stars. But strangely enough 36 out of 40 reviews I read were all extremely bad. These are reviews of workers not of people looking to have work completed. It’s truly sad. I’m a licensed electrician and I work full time so thankfully I don’t need this app or their scams of service. I honestly was just looking to do a few side jobs on the weekends but after reading these bad reviews I want nothing to do with them. And almost feel like letting my cousin who’s a news anchor at local news station know about this. It’s truly a scam and taking time and money from workers. Everything I’ve read clearly shows that their only in it for the money. Having no number or direct line for the workers to contact just goes to show that it’s just a few people who had extra funds and created a platform app to further deepen their pockets. You should feel ashamed of yourself. This makes me extremely upset after hearing all these horrible experiences. Sure people lie on reviews, that can be expected but 36 out of 40. Someone seriously needs to investigate them. I’ll be sure to report them to the BBB..Gregliv904Version: 4.6.3

Great for finding job, ABYSMAL support for prosBeen using the app for a couple of years now, and ever since Angi took over support quality for the pros has turned to absolute garbage. Most recent situation I have had to deal with is that I completed a job I have done all summer long. I have talked a handful of times with the customer about showing up to mow times other than the specific time listed. Upon completing the job, the customer informed me that it was the last time for the year that he wanted the service. I informed him that he was going to want to contact Angi and cancel the future bookings because otherwise they were going to keep auto booking and charging him. Well, because of me completing the job before the official start time, the booking for that day also got canceled, screwing me out of payment for completing the job. I have been in contact with support numerous times, and they keep telling me there is nothing they can do and I’m not owed payment unless they succeed in contacting the customer through email. That is apparently the only option, period. They won’t call him or do anything else. So I’ve completed a job, and I’m not being compensated because of technicalities and Angi support refuses to actively help me solve the issue.SylvethterVersion: 5.29.0

Flexibility is great, customer support is terrible!!I’ve been an independent contractor on the platform for over a year with hundreds of completed jobs and a five star rating! First, I’d like to put out there this is a great way to make money on the side and as long as you’re good at the job you’ll continue to gain more clients and experience. You can 100% tailor your own schedule and take time off when needed since you are your own boss. Here’s the part I’m not fond of. Customer support is terrible. Not all booking have accurate info, such as; incomplete addresses, disconnected phone numbers, incorrect dates/times, etc and if you need help with a booking you will be resortibsck to the customer that has a disconnect phone number. Cons- Customer support will only pay you for two hours of time if your customer cancels upon arrival. Some contractors depend on every penny they’re scheduled to make and some contractors commute long distances. Angi also charges a fee to “CASH OUT” our own hard earned money ontop of the fee Angi charges to have a “Pro” status. Customer can cancel up to 12 hours before booking with no penalty. Independent contractor are charged $20 if cancelling 48 hours or less. Angi doesn’t pay for gas, suppplies, holiday pay or reward their high ranking contractors..Chacha 8675309Version: 5.2.0

Terrible company to work forThey will fine you/penalize you for anything that the customer says whether it’s true or not. You could drive to a completely different city do everything you were supposed to do and all the customer has to say is something negative and you won’t get paid for it. No matter how far you drove or how much work you’ve done. I took a job for $88, and because I finished it in less than four hours they only paid me $44 for it. I literally got penalized because I am good at what I do. They will not go to bat for you at all…. all the customer has to say is whatever they want to say and they will just believe that and penalize the professional for it. The service team is extremely rude ,And their method of communication is a joke, you can either email them and wait 24 to 48 hours for a response or you can instant message them and they’ll be short and rude And try to discredit everything you say to them… i’m sure they will respond to this by saying message us directly but that will be ineffective, they would just try to justify their actions and deflect the point that they are a terrible company to work for. Work for them for one week let something negative with a customer happen and see my point…..RE..........Version: 5.18.2

I worked for this app full time for 9 monthsI used this app for 9 months i till I got a full time job working for bitcoin i recently turn this app off because they’ll put you through h*ll, Most the handymen on this app don’t realize that half of what you make your gonna end up owing in taxes so if you do a job for 50$ it’s actually 25 then gas and supplies 5$-10$ and bring your own tool and approximately a hour or two of work with 50 min drive o don’t forget the customer scams you 10$ fee you’ll make about 3-5 dollars and that’s typical I did a job for 25$ to put a desk together it wasn’t even sure if it was the same disk he order with this service there was over a 2000 screws it’s was a huge executive desk that need 9 hours assembly the app told me 2 I did the 2 hours and had to go to my next job I couldn’t finish the disk and I used power tools the customer was yelling screaming arguing and then spit in my face, majority of their customers are horrible people or weirdo’s, and then if it doesn’t get any worse when the work stops it comes to a dead stop for weeks maybe months know telling when it’ll comeback but yea this app will have you homeless in no time cause your not gonna be able to afford a phone bill anymore.GrowenGrimVersion: 4.21.0

Deceitful policies & outright liesI like the concept of this but in practice it is nothing but deceitful policies and outright lies. The yard cleanups I’ve done were scheduled for two hours, however upon arrival at these jobs it is blatantly obvious that these properties haven’t been maintained for years and at least 6-8 hours would be needed to clean the yards. Customer doesn’t want to hear that and demand you stay and work for free for the extra time or else they’ll file a complaint about you, so you’ll end up getting paid $2 per hour when it’s all said and done. Also, they claim to have “quests” where you can earn a bonus for completing 4 jobs in a week but they just don’t pay out on that bonus. Don’t fall for it, they’re bonus talk is nothing but outright lies. There is no bonus, it’s a ploy to get you to do more work that you won’t be paid for. The point of this app is simply to take advantage of contractors who are just getting started that don’t know better, you’ll go broke and lose your mind if you try working on this platform. A one star review is too generous for these crooks, I really wish I could give them a -10 star review for the miserable experience I had with this thing.Dfhds CC j if dvhfz Co knVersion: 5.3.0

Scam!!!!I went to the booking location of the Customers home and made every attempt to contact them as in ringing the doorbell knocking on their door calling and messaging and they still do not answer. I wait, mark to job as customer no show in the app. I leave. 30 minutes later I get a notification Confirming the job for today at 12:00. This message came in at 12:30pm. I pull open the app. The booking now says $0!!!!! (Was $118) I was expecting $118! I made every attempt to do this job and contact the customer when they were not answering the door. The customer was not there so I wasn’t able to retrieve the item (mattress) to be hauled away!!!! It’s stated in the contract about this!!! This is upsurd! The pro (me) use this app for that reason, the security in transactions that I won’t be scammed by the customer. So you’re telling me I rented a truck, drive 20 miles to this location and because the customer wasn’t home (when it clearly states on the booking that they will be) and I get $0!!!???? So I’m OUT the money spent not only MY TIME, THE TRUCK, AND GAS AND MILEAGE FOR No PAY WHEN I WAS PROMISED $118!!! THAT IS WHAT YOU CALL A SCAM!!!! Unless you like working for free and using all your resources for free STAY CLEAR OF THIS APP!.FURoadieVersion: 4.20.1

HandymanI thought this app was the best thing ever up until the other day when I tried going on and couldn’t. I’ve had to deal with so many issues the past week customers not home customers not wanting to approve more time to get the job done but yet they want you to finish. Come to find out I can’t log on because I was deactivated? I don’t know why? It said something about my rating however it was 3.16 I guess that’s bad. How is it that jobs that canceled or where a no show are allowed to give you a rating? What are they rating you on? It shouldn’t count but it does and they hold it against you. I know for a fact that customers that I did do work for where very happy with my work. I’ve tried reaching out to pro support I haven’t heard back. Getting anyone on the phone is impossible. I don’t recommend this app. I actually recommend people that use it to find a different one. I read these reviews and I wish I would have done it before. All I have to say is I’m going to talk to a lawyer. CLASS ACTION SOON TO COME!! Is it me or are all the responses from the app are the same. It seems like it’s computer generated..A-Rod 723Version: 5.0.0

Not so professionalBack when Angi was Handy For Pros, the app worked without any problems and I had no issue contacting support. But then it changed to Angi. The app required me to go through the background check and all the other new app stuff, and so I did. At the time I had torn my rotator cuff and could not work, but almost a year later after I had fully recovered I went back to the app and saw it was still processing my background check. Also, I am not able to set my hours and availability - I see only a blank screen. I tried uninstalling and reinstalling the app with no luck. I emailed support and got a reply the same day from Ryshan, then got another the next day from Ira, both asking for personal information. A week later, and after sending a couple more emails to see what is going on, there has been no reply from either of them and the app has not progressed at all. All I wanted to do was work. I am somewhat worried that the individuals I was emailing were not actual employees of whatever company operates this app, but phishers or some other kind of scammer. While this app may be legitimate, there’s always the possibility that someone can hack into it..K Bond 88Version: 5.33.0

DisappointedWhile I enjoyed working with the clients handy allowed me to meet. I was very disappointed in the way the agents or customer service reps handled jobs. Several times I would say 4 of 7 jobs were miss quotes or out right ridiculous ones. For instance a quote was given to a customer for me to come out and pour 15 yards of concrete for $350. In addition also estimated a four room house 2400 sq feet to stain concrete for $270. Of course the handy professional was on the front line of dealing with the customer and explaining that those prices don’t even cover the cost of supplies oh which the handy professional is required to supply. Then when there is a problem the handy professional is always in the wrong when it comes to fees. No matter what the issues is we were wrong. Even if we had out right written communication with the customer we are still charged. There is a tremendous breakdown between agents for the consumer and the professionals I hope someday they can fix this because this really could be a great service but the person behind the computer has no business bidding construction jobs..HounbyourassVersion: 4.7.0

Worst experience ever!!I have great respect for Angie’s list, but this was by far the worst partnership they ever made and it will end up making them look bad. I have done 4 jobs now with this service and it’s been the same story every time. They overcharge the customer, and underpay the contractor. More than that, they estimate without looking at the job! I have arrived on jobs that the customer asks surprisingly “it’s just you?! I thought it was going to be a crew!” They paid the amount that spoils pay for a crew. The estimate was for far less hours than it should be. Whoever is bidding these jobs has no idea! Just throwing out numbers hoping some stick! I decided to cash out and add my bank info. It wouldn’t save. Entered it again and still wouldn’t save. I tried this three times and it wouldn’t save. Is there a helpline to call? No just an option to chat. I explained the issue to the person from the chat and they can’t help me so they tell me they’re transferring me. I wait and wait and and hear nothing back. I hope it’s just me having this experience, but if not, this app is going to reflect poorly on its partners if it doesn’t get this kind of stuff fixed..Handyman SDVersion: 4.18.15

Only if zero stars is possibleWorking with handy is a pain… I don’t care what you do and how much you followed the instructions, they will always take their customer’s side. They are very sneaky and not trustworthy. They would lie against you as a pro just to satisfy their clients. I worked with them for three years before leaving this review so I know exactly what I have endured. Handy would slap you in the face and make you feel stupid for your hard labor. If you can find other companies… do it cause they’ll probably treat you way better. Let’s not even get into talking about most of their customers 🤦🏾‍♀️. Most are Very rude and unappreciative ( over time, I found out that’s handy’s fault ). Never have an emergency because even if it has to do with your life… you still gonna get charged for it. Jobs get canceled up to a few hours before the booking. You labor hard and only very few customers makes it worth it. Before you sign a contract with them, understand that they don’t care about you as a pro, the only thing that matters is satisfying their customers even if it means kissing A**es or incurring $345 for a job you did right or followed all procedures..TofolamiVersion: 4.7.0

Great idea, Poor execution.I love the idea of this app, and being able to claim your jobs to assist with your schedule. Well I myself am from a big city and jobs weren’t available on this app for long. If you aren’t watching your phone constantly for a job to pop up, chances are somebody else will claim it first. So after a few days of trying to find jobs to claim I was finally fast enough to claim my first one. Excited that I finally have my first job to go do on Monday morning I make note of it on my personal schedule for that day. Well Saturday night before I worked security gig overnight for a friend. Got in early Sunday morning and went to sleep. I wake up to 2 notifications. One was a request to confirm my job again for Monday, that I had already confirmed and then 3 hours late another text saying my job was removed because I didn’t respond. So after stalking this app for 2 days trying to be fast enough to get a job claimed, it gets removed on me while I’m sleeping the day before it’s scheduled to be completed?! Oh and you do get penalized with fees for cancellation of claimed jobs. So just a heads up to those interested in this app..NolaDad504Version: 4.4.0

Laughing it’s so badI’ve been in the construction game a long time. I’ve been branching out doing my own thing lately picking up my own jobs with no middle man. Out of curiosity I downloaded this app. First off the pay is horrendous I’d probably make more money if I digressed back to that of a laborer working a 50 hour week. I saw one job today to pick up a mattress an hour away for 49 bucks haul it to the dump and Angie services doesn’t even take care of the dump fee? Between fuel and dump costs id make about 5 bucks lol. Another job was to put furniture together for 2 hours they were offering 26 bucks. That’s 13 bucks an hour are these people serious? I can only imagine what would happen if I got a bathroom remodel how much they would rake me over the coals. I was reading jobs where the want you to wear masks indoors, disinfect work areas before and after. Recycle this and recycle that; you must be in compliance with their standards blah blah. You’d have more freedom and probably make more money doing DoorDash. Do yourself a favor make business cards and get business the old fashion way through word of mouth referrals. Don’t let these clowns pick your pocket!!.Rome`Version: 5.33.0

Today I paused my HandyToday, after weeks of trying out Handy, I paused my account. I’m willing to go back but they have to have better pro support. At some of the jobs, I’ve been insulted, ridiculed and disrespected. Today, I had a customer make me feel uncomfortable. It came over as a home cleaning, make the bed, etc… it was actually a new home construction cleaning. No notes from the customer. Not even at the right address (it was next door granted) she wanted me to go buy materials out of my own pocket for this construction clean, no reimbursement. I advised her that maybe someone else can accommodate her request but I couldn’t. My gripe isn’t with the customer but Handy. They do not ask their customers enough questions about what work they want done. Pros could actually be prepared if they did. They have no live support. Only the customer can make changes to the service. Etc. I would totally go back if they vetted the customers more and set real expectations between customers and pros. It’s a shame because on Thumbtack I have a 4.8 star rating. Everyone knows what’s going on between each project etc. Please fix this and I’ll gladly come back..EricthewonderVersion: 4.19.18

Contact...At this point I will never use handy as a way to get jobs done or be a pro simply based off of your lack of ability to contact someone in case of emergencies.. My bfs phone was stolen last night and he had a job to get to this morning.. without his phone he had no way of knowing the address or contact info for the client. After trying to email support repeatedly for help he’s gotten no where and no one has called (we supplied my phone number) and nothing but an automated email back. He says he will now undoubtedly be charged a fee for not showing up. All of that could have been avoided if you were truly there for your pros. Instead of only caring to make money off of them. I am a house keeper and had been contemplating using your platform, now not a chance in hello. Nor will I ever recommend not only because instances such as this but as a woman doing housekeeping alone in someone’s home there’s no way to contact someone for help or if I feel unsafe! Shame on you handy, and anyone whose thinking about using this platform do so knowing you are truly on your own. This company does not care about its pros at all..TequilalizardVersion: 4.13.3

Not worth it!!!I was a home cleaner in California for a while (last year), I did 16 jobs with them, before they merged into “Angi” and was just “Handy”. Things were fine, I got paid $20 per hour, it’s not a whole lot, but it was worth it at the time for me. I move to Arizona at the end of last year and now my pay rate is $16 per hour. I have to clean for HOURS (there’s no telling how bad the mess is as they don’t provide pictures or a thorough description of the level of uncleanliness), buy my own cleaning supplies constantly(costs for using new rags frequently and new products), and use gas to go to and from appointments, for $16 and hour?? That’s RIDICULOUS for ANYONE, but especially someone who has already been paid more. The location shouldn’t matter. The job isn’t worth it at all….you’re better off cleaning for a company who pays better & provides supplies, or starting your own cleaning business. DEFINITELY NEED TO DO BETTER! The sad part is that this company gets paid well from the customers, they book YOU for a low fee, and keep the rest while you break your back!! And don’t have the decency to pay well for it!!! Scandalous!.MMTLeeLeeVersion: 5.17.1

Do NOT get trapped into using this app!First of all, as a skilled tradesman you should be getting paid fair. I did a job for a customer that paid $262, after completing the job it charged me a $49 fee that it said nothing about in the description. The next job I took I talked to the customer which wanted someone to build a 15’x8’ porch for $75! Not only build it but pick up materials, design the porch and build it (2 person job) all for $75. Then when I didn’t do it bc I’m definitely worth more than that the app charged me $50 because I took the job and didn’t do it but in the job description it said they needed to build a lean to that was 6’x6’ I did everything I could and it still charged me $50. Not only that, I was looking at installing solar panels for someone the job paid $80. So I did some investigating and acted like I wanted to pay someone to have the exact same thing installed, to my surprise, they charged the customer $296 to have it installed. That’s outright robbery. Do your own advertising and get your jobs. You don’t get paid just for the job, you get paid for the years of experience you have on the job!!!.Imtp20Version: 4.13.3

Issues with rates and payI loved working with Handy Pro but Angi! Still the same problems I had when I worked with Angi List Pro. Terrible customer service. I use the app for a side hustle but I constantly am put in positions to where I am paid for only an hour and a half for a 2-3 hour job. Then you feel guilty for not completing the job even time is up, but we as the contractor can not extend time nor does the customer know they need to. To make $24 for 2-3 hours of work along with driving. It wouldn’t be worth it without a quest. Now when it comes to the payout, I feel scammed. I will complete a quest and let’s say I have $198 on my balance to be paid out on. My actual payout reported will be $98. Where did the $100 go? Why do I always get an automated response about wait 5 days to receive it. No, I shouldn’t wait 5 days to get $98 then be told wait AGAIN to receive the $100. Just to include them getting $1.99 fee for BOTH transactions when it should’ve been one. I am honestly at my end on giving Angi a chance to show improvement on their services..Lorde_LIghtskinVersion: 5.6.0

HORRIBLE customer serviceI really wanted to love the freedom of working through this app but now I’m ready to uninstall it & move on with my life. On multiple occasions I have set myself as “I’m Not Available” weeks in advance when I know I’m leaving town & yet & still they will automatically book people & have the nerve to treat me as if I accepted these jobs & now have to be responsible for cancelling them!! As we know cancelling comes along with fees & lowering your score etc but why on earth would I cancel OR accept a fee/penalties for mistakes made by Handy? In addition to that when you email customer service because you know there’s no way to speak to a living human; I often find myself feeling like I’m dealing with someone who has very low reading comprehension skills. Then you gotta keep on explaining yourself which causes major frustrations & half the time my problems are left unfixed & then I have to use my own problem solving skills. Handy….DO BETTER!! There are also customers who have complained to me about how frustrating your app is on there end so you’re basically irritating all parties involved.ToyBoat78Version: 4.21.0

Be careful( updated at bottom DO NOT TRuST)I recently used these guys to fill in some time while waiting for a large job to start. I’ve been lucky on most but the descriptions are not satisfactory, I went to one job that was described as sealing a leaky window and it was actually replace a door, interior/exterior trim, remove a window- fram around in, install new window. Most recently I went to hang a tv on my day off. I could not get into the customers unit and followed the instructions on the app to the letter. They later tried to send me a fee for missing a job. After way too much time trying to reach someone, the arguing, they agreed to remove the fee but then also removed my pay claiming I was 4 min late on. A job I am certain I was 12 min early. They basically told me that I was late because they said so(all the digital proof on my app conveniently had been removed). A couple odd jobs would consider them but if you’re looking for regular work you’d be better off on your own.... UPDATE. After arguing for the money they owe me. They started sending me missed job reports for jobs I didn’t schedule. And adding fees for missing jobs that didn’t exist!.Rsb😊Version: 4.6.1

Liars!!I have been on angi for 3 years now, back when it was called handy. The pro support is a joke. The customer support is nonexistent. No phone number to call just a text bubble on the pro side only. Jobs that pay $50+, the customer actually paid closer to $500 for assembly. The fees are ridiculous, cancel a job within 24 hours and get charged $10. Wanna cash out the money you have made so far this week? That’s gonna cost you too. I also noticed a few of the reviews on here saying that they left a 1 star review but somehow the review says 5 stars. So they are embellishing the reviews as well. Their computer generated maps to tell you how far away the job is, is how the bird flies not the actual driving path that needs to be driven to get to the address. So if the job says 13 miles away it’s closer to 20 miles away. Showing up to these bookings for a customer that did not want the service is astounding. I have been yellled at, stuff thrown at me, called names, asked who paid for the service since they didn’t. DONT WASTE YOUR TIME!!! I would give this business -5 stars if I could..JdhhdjfoeodigVersion: 5.34.1

WONT DELETE MY PERSONAL INFORMATION1 signed up to see what the app was all about and the jobs weren't what I was looking for (doesn't pay well) so I went to close my account. They are refusing to delete my information even though I've never taken any jobs through them! This includes my SSN, home address, and banking information. Data leaks are a problem and their refusal is unprofessional and ridiculous, please don't sign up for this! I wish someone had warned me first. Also, why are there multiple 5 star reviews that have very negative comments? Looks suspiciously like their trying to prop up their ratings ALSO..I kept getting fees for job cancellation when I was told by the customer to cancel the job. I also called one of my customers to talk about my arrival to clean their house and she told me that she never posted a cleaning job and that she hadn’t been logged into the app in months. She was confused on why there was a job posting with her name and address when she didn’t post it. All this is suspect and I’m done with the app. DO NOT USE OR RECOMMEND!! I want my information deleted!.JnbggvhbVersion: 5.27.0

Terrible organizationWorked one week for handy pro. More than half the jobs had wrong addresses all the jobs are spread out so you’ll have to do some serious commuting. There is practically no support takes at least half an hour to an hour for them to contact you and half the time they do not understand the situation that you are contacting them about so it takes an hour and a half to two hours to resolve any situation. I only completed three jobs because of miss communication between customers and handy parties and inaccessible jobs due to incorrect or non existing addresses and not being able to contact the customers. I was removed from the app for low ratings even though I only did three jobs and they did not even disclose as to why I was receiving poor ratings although I was on time to all jobs and left the customers happy. Ultimately you will not have enough time improve your ratings before they let you go. Company is poorly managed and really unfair to the people they employ. I have never seen an organization as messed up as this..AboveboardnbeyondVersion: 4.18.15

HORRIBLE AND UNFAIRI would give this 0 stars if i could, at first everything was great until I had a customer who’s dog bit me, after this happened the customer wanted me to come back and do a job however I spoke the customer and explain to her why I would not. Angi then counted me as a no show and that I canceled (which was false).. they charged me a $50 fee as well for this… I went and completed another job the same day which ended up covering the fee but I called customer service because I felt like I was wrongly charged.. they said that they couldn’t help me and a couple hours later my account got deactivated due to “violation of policy” because of it being a canceled job. I’ve tried numerous times to sign back up and they’ve told me I’ve been blocked from the platform. This was by far the worst experience I’ve had with a company as large as Angis Services, not to mention how underpaid we already were. For jobs that cost the customers $150 through the app, us pros only see about $20/$25 dollars. Just completely a rip off, a scam, a waste of time and money..__V!€T0R__Version: 5.24.0

DO NOT USE OR TRUST HANDYNever trust a work sharing app that does not allow you to call them directly, Handy is one of those apps. Anyone who is doing work for any entity should have a direct and reliable point of contact with that entity to address concerns and disputes with. Handy is a professional at sweeping your issues under the rug. They will ignore your emails and brush you off as long as humanly possible to avoid paying what they owe you. They will charge you fees for things that are out of your control, and the worst part is that you agreed to allow them to do that when you accepted the term policy at sign-up, a lot of people must not have read through it but I did on the other hand. Do not trust Handy. I recommend you to print a business card and take their customers if you do use this app. Their business practices are so deceptive and horrible I’d be willing to bet that the developer response to this review is the same generic cut and paste response that they left for all the other 1 star reviews. Expect the same type of cut and paste response to any emails you send them in regards to disputes about your earnings. The email they are going to respond to this review by telling me to reach out to, is the same email they’ve been ignoring me on for weeks. F*** you handy..Ricch.maxxVersion: 4.16.2

Haven’t been able to loginUpon signing up for the app I entered the wrong phone number. I fixed it and for a month now have been trying to get a hold of someone in your customer service to help me login. No one has helped me. BIG waste of time. I am concerned now though that you have private information of mine and I am not able to access my own account. No one is getting back to me. Not impressed and down right concerned at this point..EjeuchnfVersion: 4.7.0

Vary poor client/ customer servicePoor inaccurate information constantly provided.BenkindoVersion: 5.31.0

Payment issuesI worked like a whole month made around 1k and even though they pay alternative week still have haven’t got a single $. And their app need a lot of work for sure..ManavjimVersion: 5.31.0

Can't get code to activate and they asking for SIN?It's illegal to ask for SIM number its personal information Customer service can't figure out why I don't get activation code It looks like big time scam I see lit of reviews people complain they don't get paid.Kaban89Version: 5.30.1

AngiWhy have you people not paid me for all my jobs I keep sending mails and yet you don’t respond to them I think I should report to Canada authorities.SpikeyhotVersion: 5.26.0

Pathetic Support for PrefessionalsThere are no options to put negative stars I wish there was. Anyway, to all professionals and those are thinking to become one. Please note angi or handy or whatever they believe you are robots with at least 4 hands configuration on your body and can do jobs for example fix a complex double bed or one those gigantic dressers which have at least 8 drawers in less than 1.5 hours. And when you request for extra hours those which confirmed by client via chat messages (as advised by angi job description) they will keep saying they need to confirm from client as they cannot do it. So they want the Job to be done in immaculate way but wont pay for it. You may feel its a good gig and you will do your best to make a customer happy and satisfied, unfortunately the company thinks differently. Rest up to the individual. It is what it is. Cheers!.Divesh_14Version: 5.25.0

Utter crapApp has horrible support available. Had issues with setting up my account, wasn’t able to fix myself so I went to an agent. The agent didn’t even know what the app provided and it was clear the agent had no idea what they were talking about..FhgdrfvdgdhfffVersion: 5.20.0

Worst support teamI have never seen a worst support team than this app, they’re promoting false information about their bonuses and when you do what they ask for the bonus, they did not pay me when I reached the support team, he told me that you should have done some other type of job to be eligible for the bonus! And when I asked him how can I find out about the job type or there was no information about the job type in the email they sent me, his answer was that’s all I can do for you!.Oldman757Version: 5.19.0

Unprofessional workers , lowest rateIt allows many unprofessional workers take jobs and ruins handymen reputation. very low percentage of money goes to worker.AradkoVersion: 5.19.0

Thieves and scammers.Taking money from the workers work for the company.Their system does not make sense. If you want to work start your own or work with task rabbit. It’s a great app but NEVER EVER WORK FOR ANGI SERVICES . They had deducted more than 500$ of my pay. Every time they make excuses that you did not do this or that. I had worked more than 80 jobs with handy so far. Every time they have some issue. They always look for places to cut your pay. They don’t trust their handy man they only trust what customer says. If you do the great services for customer complete the job on time even though they deduct the money for no show or pate arrivals. Upon asking that this is the wrong charge they start making excuses. Lastly I was having a customer name Elizabeth Meuser. Half hour before the job she called me and told me that the furniture is not arrived please don’t come She wants to reschedule. So technically I did not go as customer said no need to come. She did not know how to reschedule so I told her how to do it. And then she told handy office that the handyman did not arrived. So Handy directly deducted 50$ for not show and did not even compensate for late cancellation. I was almost reached the customers house. Drove 1 hr.How does it make sense if the customer did not want you to come at her house even though you go and disturb Worst app and worst business I don’t even want to give 1 star to this beggars. THEY TAKE MORE THAN 80% OF WHAT THEY CHARGE TO CUSTOMERS..AbhikumarpatelVersion: 5.17.0

Operation FrustrationsThis is the most underhanded , deceptive, organization I have ever seen. They make a racket. This is terrible for homeowners and professionals..Jj--ttVersion: 5.17.0

Worst app for service providersDont become a handyman for this colony they pay us low and hear only customer point of view. So better stay away and save yourself.Dnbq CD wklanfjcidVersion: 5.15.1

Thieves and scammersDon’t trust them they are thieves and scammers and there’s no way to contact them directly.Azad91bVersion: 5.15.1

For SupportIt's about adding a bank account Why Transit and Institution together? Now a lot of people have questions when instead of Transit and Institution - Sort code. I'm already tired of explaining to people what it means and how to enter data correctly. Make it clear to everyone. And why is there a photo of the check as an example, where there is completely different information?.D_YakimchukVersion: 5.14.0

SCAMMAbsolutely terrible app. They take almost 80% of what they charge clients. Would mot recommend at all. Don’t waste your time on something that doesn’t give any value to you.Aryan MostajabiVersion: 5.11.0

This app should be shut downI got my app revoked and my $1000 I earned didn’t go through. I tried to update my account but it didn’t go through. This is a scam!! And the owner is very disrespectful!!!.TobyNara 1000Version: 5.10.0

This is fraudThey chat h the customer $100 and then they will give you 49% of what they charged the customer We are not stupid Other things you can’t talk to to anyone when there is no customer and then they will cancel 2 days of your scheduled And they don’t pay if you go there and the furniture is not shipped.LeomintanaVersion: 5.8.0

Predatory to the extreme.They pay you less than half of what they are charging the customer on wayfair. Look up any job or item installation charge in wayfair and then see what they are cutting you in for. It’s abysmal..Mustard SGVersion: 5.5.0

This should be bannedI started using this app in Vancouver, Canada, at the beginning I was exited because looked a very easy and friendly app but the paying amounts are nothing, most of the jobs you’ll get are furniture assembly from wayfare, so they charged to the costumer “expert assembly” for a desk $137.99 and they want to pay you $31.5 dollars for a job that they expect you would finished in 1.25 hrs, and like that one you will see tons of jobs, then if you spend more time is a pain in the …. Get paid for that extra time, if you wanna make money using self employed apps, do deliveries or Uber, anything else but this. You will lose money whit this joke rates. Plus the support is the worst I never seen before, all those reviews “they were so friendly working with them” totally fake!!.PilotlandaVersion: 4.26.0

The worst pro support you’ll ever experienceThe worst pro support you’ll ever experience.HemoHeroVersion: 4.24.0

Professional scam artists.This app is designed to rope you into thinking you’re going to be working and making money. They are most likely selling your private information, and metadata to larger companies that will pay for it. Then they have the audacity to send you an email, offering discounts on cleaning services. LOL. I’m sure your mother would be proud..PhlulgkfkdVersion: 4.22.0

HIt scam every busy. They stole my completed job $500. No contacts no one cares. 100% scam this platform. I have everything with me so if you working with app take car..Naheir2012Version: 4.13.3

Lowest of low companyI’ve done 100+ jobs on this app. Now what’s the issue you might say? If you value your schedule even my a little bit I wouldn’t use this app. I run my own business as well, as being a handy pro is definitely not a way to live in Toronto. When you schedule a job and decide to cancel later, you get charged a fee! No negotiations, that’s it. Handy automated god system doesn’t make mistakes in the world of service business where humans are involved and being a robot isn’t as easy as the guys in who work in handy offices. On the other hand when a customer cancels on you or decides last minute. You don’t even get notified of the cancelation. Now next day you wake up thinking you had jobs and you will be able to pay your bills no problem. But think again, if you haven’t checked your app for a cancellation in the previous 12 hours, you might be disappointed. This app is the lowest of the low type of culture, non existent respect. It just all show and games. I hope a better company comes through than this and takes over. Cause this is awful. Everything I wrote is just my opinion. Peace out. ✌️.Mentalist69Version: 4.7.0

App steals your moneyI signed up as a pro and went to a job to assemble some furniture. I did complete the task and the customer was happy. I did check in and check out in the app as per instructions. Later on this app marks the job as a no show and charged me a $100 fee. So essentially you are working for them and you pay them on top of that. Wouldn’t recommend this app to my worst enemy. Beware if you are going to sign up and work through them..MedetkenVersion: 4.7.0

Great ideaI have had a great experience working with handy pros. I highly recommend them..MrUnimpressedVersion: 4.7.0

HandyIt’s terrible. I emailed customer service and wanted to cancel my account, they said I had to contact Handy . I did. They gave me a link and still get a message from them.Wilma6$Version: 4.6.3

So damned appYou can be deactivated for no reason. This is a heartbreaking issue as well as showing the low quality of the company. Imagine you are a good handyman but got deactivation and even no word about the reason after 10 days. Be careful if the estimated time for job is exceed. According to rules handyman should ask for extension time. but if client asks handy team about it, handy team says the company will accommodate you then they gonna bother you. They will kick you out for no reason and no one will say you even a word. So unprofessional....Fat BushraVersion: 4.2.0

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