Keep your residents, staff, and everyone who enters your community safe and secure with Accushield Mobile.
Accushield Mobile works with the Accushield Kiosk to enable a fast, touchless sign-in and screening experience at senior living communities and skilled nursing facilities. This version of the app is designed specifically for staff member, healthcare/service provider and family/guest sign in/sign out. If you need technical assistance with signup, please contact your senior living community or skilled nursing facility.
Accushield Mobile enables senior living communities and skilled nursing care facilities to easily apply sign-in safety protocols for the well-being of their communities.
Benefits of using Accushield Mobile:
- Answer questions and submit/verify required documentation set by your senior living communities and skilled nursing facilities to improve community safety.
- When you arrive at the Accushield Kiosk, scan your mobile QR code to sign in, scan your temperature at the kiosk, and print a name badge all without having to touch the kiosk screen.
- Receive tailored information about your senior living communities and skilled nursing facilities latest safety and health protocol.
- Rate your experience through a customer satisfaction survey on your way out.
- Answer questions from one account, even if you are connected to multiple senior living communities and skilled nursing facilities using Accushield Mobile!
How to use Accushield Mobile:
- For Staff: When you first open the app, verify that you are a staff member at an Accushield community by entering your mobile number and receiving a verification code via text. NOTE: Each staff member using the app must have their mobile phone number saved in their Staff Member Account within the Accushield Dashboard.
- For Family/Guests and Healthcare/Service Providers: When you first open the app, verify that you are a family/guest or healthcare/service provider at an Accushield community by entering your mobile number and receiving a verification code via text. NOTE: Family/Guests or Healthcare/Service Providers must have at least one previous Accushield Kiosk sign in capturing their mobile phone number before using Accushield Mobile.
- Before you arrive at the Accushield Kiosk, in Accushield Mobile click Sign In to answer your community’s custom screening questions and generate a unique sign-in QR code.
- Once you arrive at the kiosk, scan your QR code from your mobile device to begin the sign-in process.
- Your verified name badge shows that you have completed the kiosk sign-in and screening process.
- When you are ready to leave the community, click Sign Out to generate your sign-out QR code.
- Scan your sign-out QR code at the kiosk to complete the sign-out process.
Accushield Mobile Positive Reviews
Need help logging inI'm not getting a code when I try to login. Help!.GeorganicVersion: 2.3
Mixed reviewI love that I can sign in relatively quickly when coming to see my family in assisted living. However, I dislike that I can’t edit my profile to remove a facility I no longer visit, and I also dislike that there is a red notification dot on the application tile on my iPhone that won’t go away. The “support” link on App Store doesn’t actually take me to a place where I can ask for help with these issues. Despite all that … if you’re visiting family in a facility that uses this system, yes you should download this app..TaigapupVersion: 2.4.1
Helps Prevent Avoidable Exposure!This app is literally a life saver. It arms providers with a tool that not only helps eliminate avoidable exposure to residents and staff, but also gathers documents and data that can be used to support regulatory compliance, care management, and so much more.
Very happy with Accushield in the communities we serve..TKKINGJRVersion: 2.0.1
Stunning simplicity and efficient UIMakes the sign-in process an absolute breeze. Saves time and prevents waiting times at locations while maintaining high levels of compliance..Theblues123Version: 2.2.2
Skipped the lineThe App is easy to use and made the sign in process really fast and easy. Worth the download..Kristi_mVersion: 1.5.1
Works well! Very usefulThis new design is great - a huge improvement..Han1234ryanVersion: 2.0
Can’t set upEvery time I try to set it up, I put my phone number in. I wait for the verification code and it never comes to my phone. How do I set it up if I never get a verification code?.Brookes I PhoneVersion: 2.3
Love it. Great idea.Ever since I downloaded this and make signing in and out so much easier.Plus it’s nice to not touch the sign in machine during cold and flu season. Love it..Option LikerVersion: 2.1
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Accushield Mobile Negative Reviews
Bad user case testing: “Everyone has a phone” NOT!!!This app does not permit you to alter your stored profile. The folks at the senior living facility (SLF) don’t know how to change the name associated with a mobile number.
My wife helped our young child sign in at a SLF. She had to put in a phone number, so she used her phone number and the child’s name. Later, she attempted to sign herself in, but because she used her phone number to sign our child in, the badge always prints with our child’s name for both of them.
There is no way to change this name.
I installed the app to try to see if it would permit the profile data to be changed. It does not.
How do you use the AccuShield system with people who don’t carry phones or families with young children? Think about it..Seattlest1Version: 2.0.1
FrustratingMy in-laws are in one facility and this app has recognized it with no issue for a couple of years, my parents just moved into a different facility and we cannot get it to recognize the second facility on my phone. My brother had no issues with my parents facility as a new user. Seems to be an issue when needing multiple facilities..Jmh11qVersion: 2.2.3
Would be nice if it workedThere doesn’t seem to be a way to scan QR codes at the facility I need to visit, even though the welcome screen on the Accushield device at the facility recommended using the app. So, I have to use the standard Accushield screen at the front desk with all of its painful data entry and question requirements every time I visit..RoodooTVersion: 1.6.5
Doesnt workI go into 5-10 homes a week for work and thought this app would make the sign in process much easier. Too bad it doesn’t work. Every time I try to log in I get “account inactive” even though I have no problem logging in on-site with the same phone number..AREthunderVersion: 1.6.2
App is awfulThis mobile app freezes all the time. Often unable to check into the Memory Care facility where my family member lives. Verification codes are not sent when trying to log in.Sturt1234Version: 2.3
UnusableThe app froze. I uninstalled it and reloaded it. Can’t get passed the phone number question. It just keeps bouncing back to the phone number question. Well at least the app worked for a few months..DnaueVersion: 2.2.1
Useless: Doesn’t checkin or checkoutI downloaded the app based on the recommendation of the kiosk at a loved one’s memory care facility. After confirming my name, facility, and visit type the app does nothing..GraniteMacVersion: 2.5.3
PointlessIt doesn’t really save any time, you’re just tapping on your own device instead of theirs. I see no reason for this app to exist..ThomasAliceVersion: 2.4
WorthlessUsed to use it to at least sign out. Now there’s no option to do anything..JchawkjrVersion: 2.4
Does not work on IPhonesOpens to a blank white screen. Does not go further than that screen..N FalsVersion: 1.6.2
Can’t sign inI’ve tried and tried and can’t sign on..Bugbite721Version: 2.2.2
Not WorkingDoes not work at The Hampton’s Assisted Living in Tyler, TX..NanceFarmVersion: 2.3
Kicked outIt was lovely when it worked. The update made my app do a spinning signal like a waiting thing and now it wants a Verification Code. Nobody has one. Everybody I’ve talked to said there is no code. So now I’m having to manually sign in. Pitiful. Better rating if you can get mine working again.Barbara SmallVersion: 2.5.3
Was partially functional now not functional at allI signed up for this app when my parents moved into assisted-living a year and a half ago. They had the Accu shield kiosk to manually check in visitors at both entrances. The app was supposed to allow check in and check out without manual entry. The app presented a QR code for the kiosk to read. The kiosks were never able to recognize the QR code for entry. I provided this feedback many times, and the facility management could not get shield to do anything about it.
I was able to check out using the app. Now the app does nothing. There is no check in or check out function. No QR code. All I can do is see my visit history and edit the profile. Otherwise there is no actual functionality.
Besides writing this review, there are no feedback or contact options in the app or the Accu shield website. I reinstalled the app several times now I’m removing it again..Batavia22Version: 2.4
Didn’t workCould not sign in with QR code. Kiosk could not read the code. Had to manually sign in. When leaving sign out with the mobile app was successful. Two stars..AhdeieuwueheVersion: 1.6.5
Broken by last updateAlthough the facility was unable to scan the app generated QR code for sign in, the app was a convenient replacement for the kiosk when signing out from facility until the last update. Since then the app doesn’t offer options to sign in or sign out. Please fix it!.Vacation girl101Version: 2.2.2
Good in principleSeems good in principle. But station cannot scan QR code so not really useful.OldtugVersion: 2.1
App don’t work with updateThis app worked at my job till I updated it on
12-6-22 now it just spins after the questions no
Bar code it just spins . Should of never updated
It. Please fix again the right way ..DOG/CAT/RABBIT/2014Version: 2.1
Your App is trashThis app is trash. I enter my phone number and the verification code and I get an error message that my account has been inactivated. Waste of time..Javaj1979Version: 2.0.1
Log in issueI am unable to get through everything when it comes time to scan the QR code I am unable to scan it anywhere.Vjfwh JC cdhkjVersion: 2.0.1
App works. Kiosks don’t.Two different buildings, neither kiosk could read the QR code. Should be a method of notifying the facility and following up…can’t expect the receptionist to manage the tech!.HandMan99Version: 2.0.1
Doesn’t workDevice at Lakeside doesn’t appear to have a place to read the code on my iPhone. Nice idea if it worked..GpaJimVersion: 1.6.5
QR code doesn’t scanKiosk doesn’t accept QR code, making app 100% useless..ThatbasisguyVersion: 1.6.5
Doesn’t workI got a QR code but when I scanned it at the facility it didn’t trigger anything. I still have to sign in at the kiosk. I know it’s communicating with the kiosk because it has the history of my visits but the QR code is useless..OpFranVersion: 1.6.5
On iPhones worthlessDoes NOT work on iPhones you put in the code and it comes up on a blank white screen….
Worthless.ChicbearsVersion: 1.6.3
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