MLB The Show Companion App Customer Service

MLB The Show Companion App Positive Reviews

Nice appI really love the game and the app could use some work and face scan will not work when I try it so you improve that in the game but it’s pretty cool.Out the carVersion: 4.4.9

Sign in issueAuto signs me into my gmail which is not my gamertag. Then when I sign in the other way it doesn’t utilize the app but shows me signed in. Make it where you can sign in either by your gamertag or psn and then use the app..Ben12777**Version: 4.4.5

MLB the show mobileI think that you should make a mlb the show mobile game because like me and many others don’t have an Xbox or ps5 so if you would do a mobile game it would help you and many others.Clayton411Version: 4.4.7

Face app works just fine!I was skeptical at first given the reviews, but as long as you download the plug-in through the app, the face import tool works just fine!.Phils4LifeVersion: 4.4.7

MLB the show mobileI don’t Have a PlayStation or Xbox so if you made a mobile version it would be easier..JybvtgVersion: 4.4.9

MLBWhy isn’t face scan working.Korey Gabriel RussellVersion: 4.4.5

Face scanEverything work fine with me go marlins.Hogake233Version: 4.4.7

AppOver all good app but why does face scan not work..ColeseilVersion: 4.4.4

Good as is, but I have one suggestionThe app functions exactly as intended, with little to no bugs or glitches that I could find, and overall I think it’s a great supplement to the game and improves the overall experience of the show to be able to purchase and open packs, as well as see news, and access the community market, all when you’re away from your console. The only thing that held me back from a 5 star rating is the fact that as far as I can tell, there’s no way to view or manage your squads. I think that’s the only place where the app misses the mark. You can view your inventory, but that leaves a bit to be desired as it only shows cards you own, not the ones you currently use. The simplest solution I can think of is to have a “squads” or “squad management” tab where you can swap cards in and out, as well as check their attributes, and their stats. In total, I think the companion app in its current form is very convenient and definitely a plus, there’s just one or two quality of life improvements that could be made to ensure a more user friendly experience.Zacjay0Version: 1.2.0

GoodWorks well.Joe Swans-onVersion: 4.4.4

GoodGreat app.Hc yhh yrVersion: 4.4.4

Good appHey.Austin BarneseyVersion: 4.4.4

Great Usability - Performance Could Use ImprovementFrom a usability perspective this app is great! I can much more easily play the market than I can in my console. In fact when I’m playing the game and I earn packs instead of opening them in the console I pick up my phone and open them in the app because I can much more easily see the market value and sell my dupes on the spot with the app interface. I only gave 4 stars because of a few (but tolerable) performance issues. The app loads and processes actions slowly in general which isn’t a huge deal, but it seems to freeze up for a few minutes every so often with a perpetual loading screen, especially when I’m in the middle of placing a lot of buy/sell orders. I have to wait a few minutes and relaunch the app and it loads, but I lost my place and need to find it again. I sure hope SDS fixes this issue soon..Beethoven89Version: 1.2.0

Face Scan for 23When y’all updating it I’m trying to see my sexy self of the game..Ch310_fcbVersion: 2.1.8

Better than reviews give itA lot of the reviews come down hard on some minor glitches within the app, but I’ve had nothing but good experiences sending bug fixes into the staff who work on the app. In terms of a supplement to the MLB The Show game, there’s nothing better out there that allows you to navigate your own cards, collections, and most importantly, the community market. It’s allows me to flip cards for years turning a profit, thus making the game as a whole significantly more enjoyable as a whole..DaredevilClownVersion: 4.5.2

4 stars not 5Great app to have when you’re not able to play and are away from your console. Would have gave 5 stars but not every time you log in shows your Stubbs very annoying to have to uninstall and reinstall and that only works some times. Wish they fix that it’s super annoying like an error on the play.0842378Version: 4.4.9

:)I have lots of 99.Trophyboi17Version: 4.4.5

MLBI like it it is good.Dump game foreverVersion: 4.4.5

Where are the features for the show 23Where is the face scan and update for the new game.Brandont420Version: 2.1.8

Where’s face scanWhere is it.WoofydabombVersion: 2.1.8

Yummy yummyIn my tummy.Fliplotch555Version: 4.0.5

Good but hard to sign intoI had a hard time signing in it would always give me other account on the console.Dog lover 5432Version: 4.0.4

This is very cool! Go Blue JaysVery cool.Joe is my mamaVersion: 4.0.2

Update MLB 23Hey update your app. I want to see my beautiful face in the game haha..Bonjourmoncoco95@Version: 2.1.8

.Hurry up and update this.JesusesfbjjcVersion: 2.1.8

Hopefully it gets fixedIt’s been working for me since 21 but now every time I try to login on Xbox it try’s to log me in on Nintendo switch.Perra69420Version: 2.1.8

Update the app for 23Tryna see my sexy self in the show 23 plz update but 5 star app Fosho.Griffinboy7777Version: 2.1.8

GameAre we going to get 23? What’s the timeline on that.Muffin199888Version: 2.1.8

Needs an updateUpdate the app for the new game.M1tch17Version: 2.1.8

Perfect down to the last detailsThis app is perfect using since 21 and i had long term problemes and great for when im away from the console.Catchphrase good catchphraseVersion: 2.1.8

Should have collectionsA collections tab would be the best use of this app for me.Bigboi1269Version: 1.2.1

Worked for a long time. stopped recently.I’ve used the companion app since mlb 21. I’ve had zero issues in the past and as someone who plays the marketplace using trends and predictions it’s very disappointing. The app is usually great and works well. But only recently I’ve had the error page every time I attempt to log in onto my Xbox account. It seems that it has problems connecting to the MLB servers. I’ve reinstalled the app and powered off my phone..MLBTheShowFan10Version: 2.1.6

Marketplace filterWhen filtering in the market place some filters don’t work. Tried filtering by price and it wouldn’t pull any options. Otherwise great app.PitagawdVersion: 1.2.0

Great app but we don’t need to sign in every timeThey did a wonderful job making this app but could we have an automatic sign in feature? It’s annoying having to sign in every time..TheRealSolutionVersion: 1.2.0

FunAmazing and easy to use.Flaker3Version: 1.2.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.5.2

MLB The Show Companion App Negative Reviews

Small mistake by me, can’t fixI have multiple Microsoft accounts and accidentally selected the wrong one. There is not an option to sign out of that Microsoft account. I want to go back and choose the one actually associated with my Xbox. When I select my game (24) and console (Xbox) it still prompts me every time if I want to use Microsoft online to sign in. Cool. But it’s still logged in to the wrong account and I can’t change in on this apps browser. Not sure how to fix but it makes the app unusable..Ltcoop23Version: 4.4.9

Why the bugsYesterday I downloaded the app and logged in. When I tried using the face scan it said it’s not available at this time. Today I open the app and makes me login again. And again I see the same thing of can’t use face scan at this time. I try reporting a bug but button does nothing (same with community forums, support, submit feedback, and more)..Cruddell001Version: 4.4.5

Swing and a missDownloaded app, setup account, logged in, not even good enough to link account for face scan. App is obsolete and fails to function at any level. I feel like returning the game knowing it’s associated with this scummy trash of an app. Not good enough and I’ve no faith in anything associated to get better, get better, now I have to look down on you. Swing and a big fat miss..CrosssssssssssVersion: 4.4.5

Did this for nothing.I got this just for face scan and it is always closed and the game is horrible I try my best to play cause in every video the ball goes right in the middle so I always power swing in the middle and it goes into a ball and I’m so mad I want to uninstall it all and I already broke multiple controllers throwing it at the wall cause of striking out I absolutely HATE THIS.Jaxattck11914Version: 4.4.9

Only downloaded for face scanOnly downloaded for the face scan, which made my character look like a burn victim. Than the app just sends push notifications about people getting cards, probably trying to get me to buy packs. Annoying app for a subpar game that needs to be completely redeveloped in a new engine..LambSauce88Version: 4.4.5

Face ScanI only downloaded it for the face scan feature which seems to just not work. It says that it’s ready to be used and to just select the face scan option in game but the game says to download the app to get it so it seems like it is stuck in a limbo. Very disappointing..JoeyMazz00Version: 4.4.9

No MAC SUpportIt's a great app for Iphone no doubt, but I don't usually use a phone during the day, so I would really love for it to be able to work with mac. I know the previous mlb the show 23 one worked with mac, so I'm just a little confused why it's just greying right now, instead of showing me the goods..Ryho8888Version: 4.4.3

Face scanFace scan never worked in the show 23, and now I just spent 70 dollars on a brand new game and it still doesn’t work. It was one of things i was excited about to have in a game like this, but it’s always too good to be true to actually work..GrundlesVersion: 4.4.5

It is really hard to get into the scanI get why you have to go throw all of this stuff, why do you have to read a huge paragraph and then you have to sign in to all of this account stuff for PlayStation..Hard face scanVersion: 4.4.9

Please fix game to receive face scanWould rate higher but the app is not uploading face scan to the game. Most likely may be a game issue that needs a fix or update. I have the game for Xbox series s.Matt LacayoVersion: 4.4.5

Face scan doesn’t workTried dozens of times but only getting fails..DrAwe50meVersion: 4.4.9

Can’t log inUpdated app last night for launch and have not been able to got in, I am able to login in game but not in the app.CvinceMVersion: 4.4.3

Will not WorkI’ve been trying to use the face scan and can’t even get signed in. This app needs work. So disappointed as a fan! Please fix this!.Dawg Team CPTVersion: 4.4.3

Will not loginI log in via my Xbox on the app and it’s saying I need to log into the game first and I’ve been at it for a half hour completely broken.Soccerstarw23Version: 4.4.7

LoginI cant even login to use it, it keeps saying something about the server. I deleted and reinstalled 3 times already..Woody927Version: 4.5.2

Can’t even useCan’t even use the app, it’s logged into a different email and there’s no way to sign out of it.ZeroRateGamesVersion: 4.4.9

Don’t get, face scan doesn’t workLiterally the only reason to get the app. Guess you gotta keep buying the latest MLB show games, huh? 😒.Kel-el73Version: 4.4.5

Servers Can’t be reachedKeep getting error message and can’t login from app to do face scan….!!! Last year it wasn’t this hard.Ashsish MaramarizaVersion: 4.4.4

Does not workThis app is completely atrocious to say the least. i’ve tried logging in countless times and i just get booted. whoever created this should be banned, fired, punished immediately. this is just abysmal. this app is not helpful in any shape, size, or form. i’m just trying to log on mlb here and this crappy app ruins it for myself and everyone else..TwïZZÿ2Version: 4.4.4

Store issuesSince the release of 24, can’t buy packs or cards with my account synced.GhdeuibVersion: 4.4.9

Bad AppDisappointed, the app login in but nothing appears. Can’t use face scan feature.Allstar_Max27Version: 4.4.5

TrashApp and website trash. It will not let me change Xbox accounts to link..Twill1989Version: 4.4.9

App dosent workKeeps telling me to sign in on console and complete tutorial. Check now …… please fix this ..XBIGDADDY42xVersion: 4.4.9

Doesn’t workWould not login to my mlb the show account. It don’t work.KBeamerVersion: 4.4.9

Face scan unavailableWhat’s even the point of this?.Matt's NicknameVersion: 4.4.9

Using app to target childrenEmployees are using app to target children. They are messaging them nasty and dirty messages..Ehonda1Version: 4.4.9

Face ScanPlease fix the bugs so that I can use my game in its entirety.HuuniiiVersion: 4.5.1

Face scanWhy doesn’t the Face Scan work???.E DubbskiVersion: 4.4.5

Not goodCan’t even sign into the app for a face scan.Shrek1783Version: 4.4.5

Face scan stuck at 33%Doesn’t work. Garbage.Jtsexton5786Version: 4.4.7

The show 24Is there an app for the show 24?.Dilly.d69Version: 4.5.1

AccountsDon’t sign into the wrong acount or else you can’t sign out, horrible feature.Baseball22342Version: 4.4.9

LOAD THE APPI TRIED TO DO THE FACE SCAN AND IT WASNT WORKING AT ALL WHEN I TOOK MORE THAN 5 PHOTOS IT WOULDN’T LOAD THIS IS BAD AND I WILL NOT DOWNLOAD IT AGAIN WASTE OF TIME.Robert!?0Version: 4.4.9

What the heckFOR ALL NINTENDO SWITCH USERS DO NOT ISE THIS APP.BeidvdjbsVersion: 4.4.9

MLBTRASH GAME EL OH EL, COMPLETELY CHALKED.HehehfenmanfjrjeowoasjjdVersion: 4.4.7

Definitely needs workIt’s definitely easier to do stuff with the market but the app is super slow glitchy there’s a glitch if you place a ton of orders the app will glitch out and keeps saying fetching data it’s annoying you have to wait a few minutes and restart the app, it’s also very annoying that they won’t let you do collections and exchanges on the app personally I’d still recommend getting the app if you’re someone who trying to get stubs but if not there’s really no purpose and the app is super glitchy at the same time. Oh yes please stop logging me out and just keep me logged into the app I get it’s easy to get back in its kinda just like why is it logging me out anyways. It would help the app get downloads if they added a feature on the app that isn’t available on console, also it would be cool if they added a market notification bell maybe add a little trivia section where you get quizzed on baseball facts to earn small amounts of stubs kinda like 2ktv it would be a fun thing to add I know it’s a far fetched idea but it would be cool if they made it to where instead of having to put buy orders separately they allowed you to just put a specific number of how many you want the last thing I have to add is please clean up the look of the app a little it looks significantly more dull than the game and it honestly is kinda a eye sore imo I also.4738baiVersion: 1.2.1

Borderline Unusable CurrentlyThis app has NEVER been a model of bug-free efficiency, frequently requiring you to re-authenticate via your PS/Xbox/Nintendo account (several times an hour)… but it was always serviceable, and super useful for using the marketplace. Since the last update, though, it slows to a laggy mess before freezing up entirely within literally 3-5 minutes of use. It acts like an old computer trying to run too many processes on too little of memory. Then you have to force close the app and re-launch it (once again having to re-authenticate again), only to be gifted another 3 minutes max of use time before it all happens again. And if you lock your phone while the app is open, it will be frozen and require a force close again upon unlocking. Every single time. Hopefully they get it fixed soon. It’s easier to use the website on a computer and re-type the captcha for every order now..TSells31Version: 2.1.6

Don’t workI try to sign in on ps4 and it says connection to the server timed out. Did this happen to anyone else?.GBomb19Version: 4.4.9

Face scan 33%Face scan doesn’t work it stays at 33% when im uploading..Charli303Version: 4.4.9

Sucks monkey ballsCouldn’t pay this stupid app to connect my account.Yes ahVersion: 4.4.9

App is crapy needs so much workLet’s be honest it’s sds there’s not much I need to say, but make sure you use the correct email to sign into your account the first time or you’ll never sign in..IhatemlbVersion: 4.4.7

Used to be betterSo glitchy now!!!.Unknown1234567890987654321-/Version: 2.1.6

Cant log inDoesn’t let anybody log in.Erodg_Version: 1.2.0

SlowWhy is this app so slow? I can’t even scan my face because the additional add on won’t even download..Big Angry SasquatchVersion: 4.0.4

The login doesn’t workIt doesn’t allow me to log in and I’m not able to do the face scan😡.Cesco5245Version: 4.0.3

It won’t even let me log in it’s so difficultIt’s so hard to log in because I put my emetic address in and it says it’s already being used.Six pack123456789Version: 4.0.3

Doesn’t workLinked Nintendo to The Show. App doesn’t work..Johnnie Mmm MaVersion: 4.0.2

FACE SCAN????Fix your app I can’t scan my beautiful face..BillyBlanco27Version: 4.0.1

Will not link to switch accountKeep getting error message to link show account to switch first. Already done and still won’t work..Bobbo80Version: 4.0.1

Awful I’ve been waiting forever for face scan and I can’t even use itI downloaded the app and I go over to the section where Face scan is and it says that Face scan is closed and when I click on it it says that Face scan is unavailable at this time, i’m very angry and you better fix this ASAP.Matman2811Version: 4.0.0

TerribleDid face scan at 11:15 last night. It’s now 2:30 the next day and nothing has moved. I can’t purchase packs off the app or anything. Absolute trash..UnadvisedCowVersion: 4.0.0

Update your appThe app is out of date. Completely unuseable.Gonzo the MuppetVersion: 2.1.8

UPDATE APPPretty trash that you guys have not update for the pre order or the launch day of this game . Can’t scan face or nothing . Thanks ..Jamison2323Version: 2.1.8

Update to 23 coming soon ?Need an update for the show 23.Nic1801Version: 2.1.8

Waiting still. Why??Where’s the 23 version for face scan?.JimokokokoVersion: 2.1.8

23?The show 23 is out but no app? Wanna face scan get it together.Rossibossi88Version: 2.1.8

Complete JokeAdvertised a feature that is inaccessible, why release something when it isn’t finished and useless??.Connor AugerVersion: 2.1.8

UPDATEPlease update to 23 quick!!! Face scan needed I got a new haircut.Kolt28Version: 2.1.8

Face scanI wanna add my face to the show 23.FffgubgVersion: 2.1.8

Update for 23Need to update for the show 23.Soggy Taco MeatVersion: 2.1.8

Cant buy stubs?How you gonna have an app that lets you buy packs, but when you need stubs to buy it you can’t buy them? Horrible concept.Hateraide 69Version: 2.1.5

Not very goodSlow. Unorganized inventory. Marketplace is a pain..Rory4022Version: 1.2.1

Can’t connectPlayStation asked me to change my password, now I can’t connect to the app anymore as it show an error messages instead of allowing me to log in properly.Hydro12349646337Version: 1.2.1

Won’t let me log in pls fix thisFix this.Hockey 90/Drake sucks 8187Version: 1.2.1

Logging inNot letting me even log in because it’s isn’t connected to servers.Ishan117Version: 1.2.0

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