MLB The Show Companion App Customer Service

MLB The Show Companion App Positive Reviews

Fix itI can no longer adjust lineups via the app. This has never been an issue up until the change to season 2. It would be really nice to be able to adjust my lineups when I’m away from my console so I can jump right back into the game instead of spending time moving things around..Jake T.RickyVersion: 4.5.2

Fix collectionsWhatever update that was just completed, now we can’t access any collection. Just getting the spinning wheel of death for every collection..I2ampag3Version: 4.5.2

Sign in issueAuto signs me into my gmail which is not my gamertag. Then when I sign in the other way it doesn’t utilize the app but shows me signed in. Make it where you can sign in either by your gamertag or psn and then use the app..Ben12777**Version: 4.4.5

Problems with the gameOk, I don't know if you guys are the developers or not but, I tried to play against Babe Ruth (on the groundbreakers) and it only showed Hank Aaron and Jackie Robinson. But in the home run derby, I can play against him. If you guys are the developers, please fix this..YOURUINEDMYLIFE123Version: 4.5.2

Customize JerseysApp works fine for me, only additional request to make it 5 stars is add a customizer feature. I feel this would make customizing jerseys, stadiums, etc. much easier and therefore causing more people to actually do it..Glad customerVersion: 4.5.2

MLB the show mobileI think that you should make a mlb the show mobile game because like me and many others don’t have an Xbox or ps5 so if you would do a mobile game it would help you and many others.Clayton411Version: 4.4.7

Face app works just fine!I was skeptical at first given the reviews, but as long as you download the plug-in through the app, the face import tool works just fine!.Phils4LifeVersion: 4.4.7

GamepadWe enjoy using MLB24 app on the BACKBONE platform and we would like to share the experience of a reality character while enjoying the experience of the new game.Thechosenone159Version: 4.5.2

MLB the show mobileI don’t Have a PlayStation or Xbox so if you made a mobile version it would be easier..JybvtgVersion: 4.4.9

Log in errorI can’t log in anymore says I need to choose my gamer tag on Xbox or something and it just started happening yesterday idk what happen.Revised reviewerVersion: 4.5.6

SolidTo all those saying worst game ever it’s not a game lol. It’s an optional app for a console game. I think it’s solid my only issue is signing in every day is pretty annoying..Virginia Tech VTVersion: 4.5.6

Nice appI really love the game and the app could use some work and face scan will not work when I try it so you improve that in the game but it’s pretty cool.Out the carVersion: 4.4.9

Check swingsI wish that endgame there was an option for the arms to make check swing appeals perfect to see no more of those not swinging by a mile strikes.ETHAN SARNERVersion: 4.5.2

Good but…I logged in well, my friend did on my phone! He logged in on his account and I don’t know how to change accounts.See torchwoodVersion: 4.5.2

Face scanEverything work fine with me go marlins.Hogake233Version: 4.4.7

AppOver all good app but why does face scan not work..ColeseilVersion: 4.4.4

Face Scan for 23When y’all updating it I’m trying to see my sexy self of the game..Ch310_fcbVersion: 2.1.8

Better than reviews give itA lot of the reviews come down hard on some minor glitches within the app, but I’ve had nothing but good experiences sending bug fixes into the staff who work on the app. In terms of a supplement to the MLB The Show game, there’s nothing better out there that allows you to navigate your own cards, collections, and most importantly, the community market. It’s allows me to flip cards for years turning a profit, thus making the game as a whole significantly more enjoyable as a whole..DaredevilClownVersion: 4.5.2

:)I have lots of 99.Trophyboi17Version: 4.4.5

MLBI like it it is good.Dump game foreverVersion: 4.4.5

Where are the features for the show 23Where is the face scan and update for the new game.Brandont420Version: 2.1.8

Where’s face scanWhere is it.WoofydabombVersion: 2.1.8

Yummy yummyIn my tummy.Fliplotch555Version: 4.0.5

Good but hard to sign intoI had a hard time signing in it would always give me other account on the console.Dog lover 5432Version: 4.0.4

This is very cool! Go Blue JaysVery cool.Joe is my mamaVersion: 4.0.2

Update MLB 23Hey update your app. I want to see my beautiful face in the game haha..Bonjourmoncoco95@Version: 2.1.8

.Hurry up and update this.JesusesfbjjcVersion: 2.1.8

Hopefully it gets fixedIt’s been working for me since 21 but now every time I try to login on Xbox it try’s to log me in on Nintendo switch.Perra69420Version: 2.1.8

Update the app for 23Tryna see my sexy self in the show 23 plz update but 5 star app Fosho.Griffinboy7777Version: 2.1.8

GameAre we going to get 23? What’s the timeline on that.Muffin199888Version: 2.1.8

Needs an updateUpdate the app for the new game.M1tch17Version: 2.1.8

Perfect down to the last detailsThis app is perfect using since 21 and i had long term problemes and great for when im away from the console.Catchphrase good catchphraseVersion: 2.1.8

Should have collectionsA collections tab would be the best use of this app for me.Bigboi1269Version: 1.2.1

Worked for a long time. stopped recently.I’ve used the companion app since mlb 21. I’ve had zero issues in the past and as someone who plays the marketplace using trends and predictions it’s very disappointing. The app is usually great and works well. But only recently I’ve had the error page every time I attempt to log in onto my Xbox account. It seems that it has problems connecting to the MLB servers. I’ve reinstalled the app and powered off my phone..MLBTheShowFan10Version: 2.1.6

Marketplace filterWhen filtering in the market place some filters don’t work. Tried filtering by price and it wouldn’t pull any options. Otherwise great app.PitagawdVersion: 1.2.0

Great app but we don’t need to sign in every timeThey did a wonderful job making this app but could we have an automatic sign in feature? It’s annoying having to sign in every time..TheRealSolutionVersion: 1.2.0

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MLB The Show Companion App Negative Reviews

Can’t Log into Xbox accountI have an account through Xbox and I’ve been using the app just fine since the game came out. However, since the update, it logged me out and I cannot log back in. Just keeps popping up with “an error occurred while trying to login”, “sorry there was an issue with the login process.” I even went as far as changing my password for my account and offloading/reinstalling/powering down etc.. from what I saw, a lot of people are experiencing the same issue..KwiQuillVersion: 4.5.6

Simply doesn’t workDownloaded just for face scan but it demands a complex multi-account login process that I spent 20 minutes going through. But still just doesn’t work. Same useless log in loop over and over. Logins of course are mostly about selling your data and getting you to buy stuff. The fun of this game has been quickly sucked out by a shoddy process of them trying to get all our data. I’d even be willing to give my data if it was easy. But somehow it’s hard. Forget it. Was there no QC on this login process?.RadioJeffVersion: 4.5.2

Most unfortunate functioning app of my timeI was looking to try and keep up with the news of the show. But getting this app has just caused more problems than solutions. Firstly, I had zero clue what I was doing and took me three hours to link my account. But I always get an error when I try to link my account with the Nintendo company. While my cousin has this on his phone, he says that buying and selling cards is super glitchy. And says it is not worth the time and effort, should I keep this glitchy game, or just give up on it?.Gabriel ShermanVersion: 5.4.5

Would be cool if functionalThe login process is broken. I logged in successfully, only to be kicked out the next day. Every time I log in, I am logged back out when I reopen the app. That in itself is not going to work for most people. Then, my Microsoft account repeatedly rejected my CORRECT password, which I had successfully used the day prior. This password lets me through on other platforms so I know it is correct. Fix the login process and stop kicking users out of the app, and then it might be worth it..JackBT1982Version: 4.5.2

Small mistake by me, can’t fixI have multiple Microsoft accounts and accidentally selected the wrong one. There is not an option to sign out of that Microsoft account. I want to go back and choose the one actually associated with my Xbox. When I select my game (24) and console (Xbox) it still prompts me every time if I want to use Microsoft online to sign in. Cool. But it’s still logged in to the wrong account and I can’t change in on this apps browser. Not sure how to fix but it makes the app unusable..Ltcoop23Version: 4.4.9

App doesn’t workThis app is horrible! Since I’ve downloaded the app, it makes me resign in often. Now , it won’t let me sign in at all! It says there is an Error. It tells me to sign out, it tells me to clear me cache, I do all that and still can’t sign in… this is my first year really playing Diamond Dynasty mode… this app is essential to the success of your Diamond Dynasty team… hope they fix it .. or this is a one and done for me… game is super fun… but need the app to be competitive.Kodak 1911Version: 4.5.6

Why the bugsYesterday I downloaded the app and logged in. When I tried using the face scan it said it’s not available at this time. Today I open the app and makes me login again. And again I see the same thing of can’t use face scan at this time. I try reporting a bug but button does nothing (same with community forums, support, submit feedback, and more)..Cruddell001Version: 4.4.5

Makes me stressfulEvery time I try making a new player in road to the show I always try doing face scan and it just says unavailable and it doesn’t even teach me how to do anything it just says it and it’s really annoying and you guys should fix your game and fix that problem.Dylan the manhdjdjdVersion: 4.5.6

HorribleI only wanted to do this for the face scan and I tried for a long time and it kept asking me dumb questions and having me do things over and over again! This was not a good purchase even though it’s free. DO NOT BUY this app for one simple reason… it’s a waste of time and you will regret it.Beastmode2937Version: 4.5.2

HORRIBLEYou need a gaming console to play. They are so expensive and does take a while to download games but I’m on a 1 week road trip in a race car (I’m doing a thing called Rocky Mountain race week) with no ac no service and NOTHING to do so I downloaded this app and had to get my uncles Xbox user and password and it wouldn’t let me shop or even play a game. It even said sign out then sign back on. Same story. 1*.Gray’s reviewVersion: 4.5.6

TrashLiterally downloaded five minutes ago and already annoyed. Looked up two players in the market using search and now every player I try to search it just gives me the same list of players and not the one I’m searching!.Eat my ask!Version: 4.5.6

Swing and a missDownloaded app, setup account, logged in, not even good enough to link account for face scan. App is obsolete and fails to function at any level. I feel like returning the game knowing it’s associated with this scummy trash of an app. Not good enough and I’ve no faith in anything associated to get better, get better, now I have to look down on you. Swing and a big fat miss..CrosssssssssssVersion: 4.4.5

Did this for nothing.I got this just for face scan and it is always closed and the game is horrible I try my best to play cause in every video the ball goes right in the middle so I always power swing in the middle and it goes into a ball and I’m so mad I want to uninstall it all and I already broke multiple controllers throwing it at the wall cause of striking out I absolutely HATE THIS.Jaxattck11914Version: 4.4.9

Line upWon’t allow me to update my line up says my wild cards are used but it’s season 3 & that’s not a thing and it has none of my current players n my current line up. I’d like to be able to maneuver my team around from phone. That’s the only reason I had the app.CoreydelpgVersion: 4.5.6

This is getting out of handIt’s hard to make an app for a game that is already horrible. MLB the show has just been getting worse and worse, and an app isn’t going to make it any better. Every aspect of the game needs fixing. Everything is glitchy and you have dedicate your life to actually have fun on this game..Anonymous 1-2-3Version: 4.5.6

Only downloaded for face scanOnly downloaded for the face scan, which made my character look like a burn victim. Than the app just sends push notifications about people getting cards, probably trying to get me to buy packs. Annoying app for a subpar game that needs to be completely redeveloped in a new engine..LambSauce88Version: 4.4.5

Always make me sign inI don't know if this is supposed to happen, but every time I want to use the app it makes me sign in again which is a pain especially because it says i'm signing in on a new device even though I'm not and I haven't go to my email..Mrsavage380Version: 5.5.7

No face scanSo basically I’m playing road to the show after I just got the game and I want to make a character that looks like me so I asked my parents for the app and I get it. When I try to do the face scan it doesn’t work. So don’t get the app it just wastes storage. It is not worth it. But do get the show it’s fun and on sale..CoocoohaedVersion: 5.5.7

I doesn’t let me sign in to a different account.I had an account and I want to use a different account but it doesn’t let me because it said “the show companion wants to use something that doesn’t let you see your information and it signs in your old account automatically”.Attack on titan 790Version: 4.5.6

Face scan never worksWhen Im trying to do a face scan in road to show I go to the mlb the show companion app to do the face scan but the face scan is somehow temporarily closed, like huh. And it is always closed, Developers if your seeing this review please fix this bug.LesspnsVersion: 5.5.7

Face ScanI only downloaded it for the face scan feature which seems to just not work. It says that it’s ready to be used and to just select the face scan option in game but the game says to download the app to get it so it seems like it is stuck in a limbo. Very disappointing..JoeyMazz00Version: 4.4.9

ReviewIt says login with your MLB the show account and I did that then it says login with your switch account. It won’t work when I enter all of the stuff that I need to and then it just kicks me back to this try again page and stuff like that and it’s not working at all..Goat manlVersion: 5.5.7

Can’t log inUsing Xbox login opens an in-app browser to authenticate the Microsoft Xbox account email address show. The Microsoft login email shown, however, isn’t the one associated with my Xbox account and there’s no way to change it or type in the correct email address. So, I can’t use the companion app. Pretty dumb..SchwartzTXVersion: 4.5.6

Can’t face scanIt makes sense that this game is free with my game pass not only is it design horribly clearly by some of those never played baseball. It also does not let you scan your face as it advertises zero out of five stars. I feel like you owe me stars you guys should pay me for even playing this.RealSpamb0tVersion: 4.5.6

Let me use appApp is annoying to navigate and I’m now not able to access the app and won’t let me sign in. Also having to sign in every single time I want to check the app isn’t the best. Please fix the app so I can sign in and so that you don’t have to sign in every time..Tbakes_17Version: 4.5.6

No MAC SUpportIt's a great app for Iphone no doubt, but I don't usually use a phone during the day, so I would really love for it to be able to work with mac. I know the previous mlb the show 23 one worked with mac, so I'm just a little confused why it's just greying right now, instead of showing me the goods..Ryho8888Version: 4.4.3

You can use this websiteTheshow.com/myaccount.8548&)Version: 4.5.6

4 stars not 5I witnessed some very unusual game play where my pitch location was being compromised. I removed the app very suspicious. No return emails terrible customer service , totally unprofessional and unacceptable.0842378Version: 4.5.2

Don’t workI try to sign in on ps4 and it says connection to the server timed out. Did this happen to anyone else?.GBomb19Version: 4.4.9

Face scan 33%Face scan doesn’t work it stays at 33% when im uploading..Charli303Version: 4.4.9

Sucks monkey ballsCouldn’t pay this stupid app to connect my account.Yes ahVersion: 4.4.9

App is crapy needs so much workLet’s be honest it’s sds there’s not much I need to say, but make sure you use the correct email to sign into your account the first time or you’ll never sign in..IhatemlbVersion: 4.4.7

Used to be betterSo glitchy now!!!.Unknown1234567890987654321-/Version: 2.1.6

Cant log inDoesn’t let anybody log in.Erodg_Version: 1.2.0

SlowWhy is this app so slow? I can’t even scan my face because the additional add on won’t even download..Big Angry SasquatchVersion: 4.0.4

The login doesn’t workIt doesn’t allow me to log in and I’m not able to do the face scan😡.Cesco5245Version: 4.0.3

It won’t even let me log in it’s so difficultIt’s so hard to log in because I put my emetic address in and it says it’s already being used.Six pack123456789Version: 4.0.3

Doesn’t workLinked Nintendo to The Show. App doesn’t work..Johnnie Mmm MaVersion: 4.0.2

FACE SCAN????Fix your app I can’t scan my beautiful face..BillyBlanco27Version: 4.0.1

Will not link to switch accountKeep getting error message to link show account to switch first. Already done and still won’t work..Bobbo80Version: 4.0.1

Awful I’ve been waiting forever for face scan and I can’t even use itI downloaded the app and I go over to the section where Face scan is and it says that Face scan is closed and when I click on it it says that Face scan is unavailable at this time, i’m very angry and you better fix this ASAP.Matman2811Version: 4.0.0

TerribleDid face scan at 11:15 last night. It’s now 2:30 the next day and nothing has moved. I can’t purchase packs off the app or anything. Absolute trash..UnadvisedCowVersion: 4.0.0

Update your appThe app is out of date. Completely unuseable.Gonzo the MuppetVersion: 2.1.8

UPDATE APPPretty trash that you guys have not update for the pre order or the launch day of this game . Can’t scan face or nothing . Thanks ..Jamison2323Version: 2.1.8

Update to 23 coming soon ?Need an update for the show 23.Nic1801Version: 2.1.8

Waiting still. Why??Where’s the 23 version for face scan?.JimokokokoVersion: 2.1.8

23?The show 23 is out but no app? Wanna face scan get it together.Rossibossi88Version: 2.1.8

Complete JokeAdvertised a feature that is inaccessible, why release something when it isn’t finished and useless??.Connor AugerVersion: 2.1.8

UPDATEPlease update to 23 quick!!! Face scan needed I got a new haircut.Kolt28Version: 2.1.8

Face scanI wanna add my face to the show 23.FffgubgVersion: 2.1.8

Update for 23Need to update for the show 23.Soggy Taco MeatVersion: 2.1.8

Cant buy stubs?How you gonna have an app that lets you buy packs, but when you need stubs to buy it you can’t buy them? Horrible concept.Hateraide 69Version: 2.1.5

Not very goodSlow. Unorganized inventory. Marketplace is a pain..Rory4022Version: 1.2.1

Can’t connectPlayStation asked me to change my password, now I can’t connect to the app anymore as it show an error messages instead of allowing me to log in properly.Hydro12349646337Version: 1.2.1

Won’t let me log in pls fix thisFix this.Hockey 90/Drake sucks 8187Version: 1.2.1

Logging inNot letting me even log in because it’s isn’t connected to servers.Ishan117Version: 1.2.0

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