Dancebit: Fun Weight Loss Customer Service

Dancebit: Fun Weight Loss Positive Reviews

DO NOT SIGN UP!!!!!I signed up for the 1$ trial and regret doing so. The app is fine, however they will not let you cancel. I’ve sent the app 5 messages, I went to Gismart and emailed them directly, as well as the apps designer, the harmony-whatever. No one has responded and I’m about to be charged tomorrow. I got on and read the reviews of people being charged multiple times. This is a scam! Do not give them your card information!! I refuse to be charged by this, I’ll go get another stupid card if I have to. I will update if the company ever responds. UPDATE Their customer support did not get back to me until 2 days after attempting to charge me. It was an unauthorized purchase from the UK, so luckily my bank flagged it as fraud. THEY TRIED TO CHARGE ME 4 TIMES!!!!!! Again, this is a scam, do not give your card info because you will have to get a new one. Ridiculous..Sarah_2558Version: 2.27

Wow!! Please more dances and Reggaeton!Okay many people criticized about the music… I don’t like those Zumba ones neither but if you guys try Reggaeton you are gonna fall in love! At least I did hehehe… I have been doing Pamela dance for a while but the Reggaeton ones immediately got me hooked! So I just signed up for yearly plan. I hope this app will keep updating new dancing otherwise the yearly plan is just gonna be a scam 😂 anyway, keep up the good work! I hope to see some salsa dance too! for the dance content I would love to give 5/5 but! One little draw back, once you setup your plan and setup at the very begging, it seems like you have no way to make modifications. The system still needs a lot of work so I give 4/5 here. I hardly leave review for apps usually but I love the dance in this app so much! Really please keep uploading new stuff! Also, in “Crazy Disco Collection”, might consider changing the model for Zumba cuz it’s kinda hard to see the movement. I absolutely love the model illustrations of Reggaeton. This one is better than real person demo imo because you can see perfectly well how each part should move. Not only makes it super helpful but also fun!.Edith.phangVersion: 2.11.1

I love it!I’m enjoying the app very much, what I like the most it’s been able to see it from my tv and that they have several instructors. There is only one thing they should add. At the end of the class you get to rate the instructor and it gives you options to choose if you gave a low or medium rate, it would be nice to have the option “other” and for students to be able to type why the low or medium rate because sometimes the problem is not the instructor but the camera guy. I came across with a couple of classes that I did not liked how the video was shoot because they keep doing a close up on the instructor rather than showing the moves 🤦🏻‍♀️ yes, I get she is very pretty, but I need to see the moves. So when I rate low, I felt bad because it had nothing to do with the instructor..GallotatVersion: 2.36

Do not sign up unless you want them to steal $100 dollars from you!!This is the worst scam in the history please you better off trying to watch a video from dancing with starts for free rather then them stealing from you . Even their trial they will charge you for it total of $100 wasted that I will never get back so be careful and don’t get it ! Even their video bad quality and worst appt ever I only put 5 starts to help other to read the review because only 5 start at the top ! So please do yourself a favor don’t get it! Worst customer service as well they do not help at all they don’t give money back and the scam bunch of money stealing a*** h*** ! So to help other not through the same thing it’s literally my first time even writing a review but don’t give them the free money they are getting !.Stefanny M.Version: 2.28.1

Do NOT be CLUELESS!I don’t know how Sarah_xxxx has the most helpful review. Her problem is easily solved by going to her iTunes account and canceling her subscription. If she was charged prior to figuring out how shopping works should then cancel Apple. Yelling at the developers isn’t how to do it. How many “this app is a scam” rants are because the reviewer doesn’t know how to shop or use the app? There are some doozies I’ve seen- photo editing and camera apps failing because they refuse to give permission to access the camera or photos and refusing to allow the app to save the photos. People can lose their minds when they’re asked to provide information to make the apps work- so dumb..PhelineCatVersion: 2.32

Do Not Get ThisSCAM!!! I downloaded the app and signed up through there. I’ve been struggling with my physical health and appearance and thought this would be a fun way to feel better. I did not like the app. I used it for three dances and Wanted to cancel but it didn’t show up in my subscriptions so didn’t think anymore of it. I wish I read more reviews. I Seen they charged me twice on my card. attempted to get a refund but was told no. Apple was so kind and wanted to help me, but… Apparently “web” subscriptions and app subscriptions are different. And they control the web subscriptions not apple. Again please do not get this app..JP3t375Version: 2.37

FunFun, bite size lessons. Easy to keep up daily and app encourages you to do so if choose that in the settings. I needed to cancel the trial because my knees were being triggered by the dance moves so I don’t think I can do it long term. I have recently been in physical therapy so might be too much too soon. It is not easy to cancel (that I could find like other apps) but they did have an email for customer support. I emailed and they got back to me in 24 hours and was canceled within 48 I think. So, just don’t wait until the last minute..QuiQui KVersion: 2.38

Easy-to-use, motivating, good teachersI’ve looked at—and used—a number of fitness/wellness/habit change apps and Dancebit has (a) a clean design, (b) capable teachers that communicate clearly and make you feel connected to them, (c) timely and encouraging push notifications, and (d) a habit-tracking interface that makes you feel good about what you DID accomplish rather than discouraged about what you didn’t. It’s on the pricier side of what’s out there, but I figure it’s cheaper than a personal trainer or two, 40-minute in-real-life classes!.Nardin GatorVersion: 2.36

An easy way to move your bodyI have a very expensive gym membership and decided to download this app to see what it was all about. It’s difficult for me to carve out time every day to get to the gym, but this is an easy - and FUN - way to get my body moving! I have a feeling I’m going to cancel my membership and dance my way to health!! Thank you for creating a fun exercise that doesn’t feel like work!.PlayeroiugbVersion: 2.24

First ImpressionsI came across this app on instagram and liked the flexibility of minutes for a workout since I have a newborn at home. There was a promotion for 21$ for the month and I decided to try it. I am in day 1 and worked up a sweat in 15 minutes so so far so good. I am skeptical about the pricing because of the negative reviews. I doubled checked my PayPal and it’s the same pricing I saw online so hopefully there’s no extra charges like some folks were mentioning. I’ll keep using it and keep an eye out for the costs; I’ll update my review after my month is up..CindyPo92Version: 2.42

Quick but followable build upThis app is super fun. The variety of styles is nice, the endorphins are flowing, they are managably sized lengths for a busy schedule. They are also shot well. This is my fifth day and (so far) they are all easy to follow and start you off slower and then increase intensity but not in an overwhelming way. You get alot into a short session (9 mins, for example). Glad my coworker at school told me about this!.Jd4747Version: 2.34

ZumbaOK it’s 11:30 PM in my kitchen. Just got done with the daily family stuff and figured I’d download this app Period pleasantly surprised with the Zumba I could set up my calendar and go for it without needing more than I 4 x 4‘ space. Really looking forward to the other four types of dance routines ASAP! I certainly will tell all my girlfriends about this easy app that is doable-got my heart rage up & I know I’ll sleep better because of it!.Patriotic pugVersion: 1.0

I like the workouts but the music could be betterI like the routines, although sometime is hard to catch what exactly the trainer is doing. ( maybe they could show side ways too?) The bad part is music. Not only it is not pleasant.. very electronic but added separately from the workout the trainer recorded and often the rhythm doesn’t math with the person’s moves. It is hard to watch and follow the routine when you are off the bit..AnnaLambrychVersion: 2.26.1

Try the 7-day trial.I’m super impressed with this app. Right now I’m in the middle of my weeklong free trial so I’ve been taking advantage of that. It’s a little pricey, but I found it more enjoyable & learnable, than other dance apps I’ve tried. I found the instructors immediately likable. They appear to be genuinely enjoying themselves. I’d say at least give the free trial a spin, there’s nothing to lose..AlainaP13Version: 2.37

Not a dancerTo be honest, I am a terrible dancer and on the beginner level I struggle to do the moves. I am all over the place but I am having fun with it! It is getting me moving and it’s only been 2 days and I am enjoying this. I signed up for 3 months. I will write another review as I keep going on this journey of getting fit. Thankfully nobody sees me dancing I probably look like I have been drinking! Lol.Sonji72Version: 2.28.1

AdditionsI find I prefer some workouts more than others, and also that it takes time to feel comfortable with the movements. Is it possible to save or repeat the routines you like best? I know I can repeat Day 11, for example, but I would like to keep track of the number of days I work out. I do not crave variety at this point..Madler54Version: 2.26.1

DO NOT SIGN UPFalse advertisement, no use and an app that simply does not do as marketed. On top of it they are insistent on keeping my Money when I have no use of their app. Yes I signed up for trial, how else are you supposed to know if it’s worth it or not. But sure since I didn’t cancel immediately on the day trial lapsed, I have to live with this app which is of no use to me. Not cool!.SuperSubirVersion: 2.43

Helpful & Loving it so far!After I purchased it directly, I had trouble accessing the dance workouts. I emailed customer service & they responded within 24 hours with step by step instructions and in no time, I was working out with the dances. Love the assortment of workouts in so many dimensions & the tracking & challenges. Thank you!.Rhombi BVersion: 2.41.1

Stop complaining! This is a great app.I’m noticing that people are complaining this is a Scam because they can’t cancel. Like any app, you have to cancel through your Apple ID. It’s not rocket science. Give the developers a break! This is a great app. You can dance literally, in bite sized pieces. Plus there are so many different kinds to do! I highly recommend this app..Bionicear6Version: 2.41.1

❤️❤️❤️❤️I ABSOLUTELY LOVE LOVE LOVE Dancebit. I couldn’t wait to see what the next dance I would do. Unfortunately, I can’t afford the monthly pmt AND I TOTALLY forgot to cancel my subscription so, yes, a charge keeps trying to hit my account but there’s no money there anyway so… I SO wish I could afford it. That’s the ONLY way I’ll exercise. I appreciate the opportunity and I had so much fun! Thanks!.$Gigi081766Version: 2.45.1

Excellent support team!The apps didn’t recognize my subscription and payment. I emailed the support. As I am not sure they are going to reply I wrote from 2 places personal email and work email. But emails were answered the next day. They had tried different solutions to make it works. After 2 days of discussion via emails, everything is working fine. They stayed in touch until the problem was solved. Thumbs up! The apps is perfect for a beginner like me. Exercices start slowly the first day and increase in intensity and duration as we progress..Sophie MorelVersion: 2.19

Winner!They say find exercise you enjoy-this is it for me! I was an intense athlete when I was younger and achieved many goals which filled me with pride, but I can’t say I ever enjoyed the process. The intensity I used to train with is not something I care to return to. It was like punishment. This app is good for me. I’m moving. I feel happy and joyful doing it and I am definitely not a dancer. It’s a winner for me!.AtggdrgVersion: 2.43

Disappointing!First, I paid more than what it said! A part for trial and a part for the program!!!! Second, I asked for 30 mn - it is starting with 5 mn/day that increases a couple of minutes every day! and you cannot replay the dance of the day! Once you finish, it is gone! Third, since I mentioned I am a newbie, I was expecting better and slower instructions for the moves! She is dancing as if we are all experts!! Pretty disappointed!.KindpandaVersion: 2.38

InstructionsInstructions would help. It’s hard to follow with your dancing..Treen GreenVersion: 2.16

FunGreat!.DuccarellaVersion: 2.45.1

I like it but it’s a little hard!I’ve only done the first two days and it’s been salsa. I’m liking it but finding that it’s a little fast for a beginner. Also I said I only wanted to do 12 min a day and they have a couple of workouts this week that are over 15 min..Amber DuffneyVersion: 2.43.1

Easy danceEasy and fun.Dad kamalVersion: 2.42

Thank youThank you. This app helped me get moving again and now I’m back in the gym!.Free the people11Version: 2.41.1

ExcellentBelle chorégraphie, bien démontrée motivant. Keep it up.HecktapodeVersion: 2.41.1

AmazingSuper easy to follow!!!! I can’t stop learning more dance moves!!!!!.11rosebud11Version: 2.41.1

So goodNice to do.Madena21Version: 2.41.1

Wickedly fun workout!Can you even call it a workout when you’re having THAT much fun?!?! Totally found my jam 🙌🤩 Thank you!!!! 😍😎🤩🙌🤟.Ladyj8447Version: 2.40

GreatIf you have the time this is fabulous. I love it. Lenore.Gigi73emsVersion: 2.39

Trying to cancellThe phone number is not available to call to cancell.ElinorwolfVersion: 2.34

Fun but needs better music!I love this but I wish it incorporated more common dance music. Not just generic tones..GetBackToYourRootsVersion: 2.39

J'adoreJe viens de commencer et j'adore déjà!!!.Audrey677Version: 2.33

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.47

Dancebit: Fun Weight Loss Negative Reviews

BUYER BEWARE- DONT PURCHASE!!While I am still waiting to see if I get a response promptly from customer service, I believe this to be a scam. I downloaded the trial, I went into the app before a purchase or subscription was to be renewed, followed the instructions to cancel, the app does not show up in purchases through IOS. It STILL does not show up, except only in purchases after the fact. And there is NOT a place to cancel. They have charged me a fee that is not advertised. The get a refund it says I need to go through my Apple account to request it. However it does not show up there as a subscription or purchased item. And when I was trying to cancel prior, it said … if it does not show in your purchased or subscribed apps, there is nothing to cancel. So.. how do you cancel what you can’t access? There is no option to cancel. I want my money back. Wednesday- Once again I am commenting, you posted you’d be in touch… you again lie. It is Wednesday. I have received no contact or support from you except an automated response email that doesn’t help, just like your website, and no response otherwise here. I want to cancel my subscription and a refund for the subscription that I had no option anywhere to cancel and STILL HAVE NO OPTION TO CANCEL BECAUSE YOUR APP ONLY SHOWS UP AS A PURCHASE! It’s a scam people!!!.WahsidVersion: 2.36

UNETHICAL & FRAUDULENT BUSINESS PRACTICEI have been fighting with this company for 5 months to refund charges of almost $50 a month for an app I did not purchase or use. No amount of communication has resolved the matter. I have requested legal business information to forward to my attorney, but they have not provided it. I would think an app would want users who want and use the product. Instead they have furious people who will bring legal action and blow up social media with bad press about their unethical business practices. More money will be lost by the business through the latter actions than they stole from me without authorization or agreement. Further, attempts to cancel were not successful and I kept being charged. This has taken hours from my very busy life. Do you realize if I purchased something at the store (remember I did not purchase this) and did not want to keep it I could take it back for a full refund? Why am I not receiving a full refund for a product that I did not buy or use?!?!.AngryBizCoachPhDVersion: 2.40

It’s a subscriptionMake sure to READ THE FINE PRINT: “1 month subscription” doesn’t mean it ends after one month, saying no to the persistent chat person who encourages you to sign up for more months doesn’t mean it ends after a month, and that if it doesn’t appear in your App store subscriptions, that doesn’t mean it ends after a month. It only means the first month OF YOUR SUBSCRIPTION is at that price. Do not count on an email confirming your purchase that explains how to cancel or a monthly receipt from them, though these are apparently sent. If I remember correctly, the app was free to download, then the payment was after, so it didn’t appear in the Apple subscription list. I checked everywhere for the receipts: the spam folder, trash, everything, app name, company name. In their favor, although it wasn’t resolved the way I wanted, their customer service team was responsive across multiple emails. I enjoyed the workouts well enough, though a) the music is nothing like what’s in the ad; b) I didn’t like how a 28-day series had some non-workout days (too easy for me to lose momentum); c) there was one workout day with awful music that didn’t even have a beat to help me keep up d) different camera angles or people facing different directions would make it easier to follow some moves. I’d have given this 3 stars had it not been for the unclear signup info and lack of receipts..ItsJunieMaeVersion: 2.45

PREDATORY AND DECEPTIVE BILLING PRACTICES! DO NOT DOWNLOADThis app is absolutely a scam and it seems their whole business model is deceiving people out of money which is probably why they refuse to grant anyone refunds. All of their profits are coming from confused customers who don’t want their product. I signed up for the 7 day trial (only used the first day) and when I attempted to cancel under my apple subscriptions, I couldn’t locate it. I searched my emails and couldn’t find any receipts. Assuming this meant the trial had just expired, I left it alone until I saw $43 pending from my bank account. I immediately emailed them and explained the situation and asked to cancel and not have the charges posted. They emailed back that that wasn’t a possibility and the pricing is clearly posted at sign up. Which is true- but, semantics. The entire process is very misleading and confusing and customer service or even decency is clearly not a concern of theirs whatsoever. The reason it doesn’t show up on Apple subscriptions is because it defaults to signing up with the website, which makes canceling very difficult/confusing and a refund apparently impossible to receive. Also the fact that a 7 day trial is $7 and then a month is $43 is absolutely wild. (i get it- trial period. introductory offer. again, semantics. the math ain’t mathing) Their practices are unethical and dishonest. Highway robbery. DO NOT DOWNLOAD..Victoria PowVersion: 2.42

WarningMy niece downloaded this work out app on my phone and purchased 2 subscriptions. When I found out (early) I contacted the subscriber to receive a refund and to cancel the subscription in which they are refusing to refund. She is 11, was visiting me in Georgia at my home for spring break and is now back home in Philadelphia. I do not think I should have to be out of $100. If it was just the trail payment I would not be so upset but to be charged $100. is insane to me. I am on a fixed income and this puts me in a bad position. Now I’m getting the run around because there telling me to go thur Apple to get my money back. Do your research before getting involved with these apps. If an 11yr can be so confused to buying not one but 2 subscription within minutes of each other is crazy and sad. I’ve been a customer of apple since the very first computer. I’ve never had any issues like this!!!! Very upset right now!!!.LoveyMarVersion: 2.45.1

Not coolI signed up for a 3-month plan through an Instagram ad and went through all the prompts to do so. When it got to the add-ons page. I didn’t want to proceed just go through to finalize. When I clicked next the page must not have fully loaded and jumped up and clicked on a $9.99 add-on and then immediately went to the next page. I tried going back to take it off by clicking the back arrow and it took me back to Instagram. So I thought I’ll just go forward when you finalize everything at the checkout I can take it off. Nope there is no such thing? Not cool. I tried to explain this to the support team who took 2 weeks to reply and then said it’s not our problem you knew what you were doing? Uhm… really? That’s how you treat customers. I wasn’t asking to get out of the 3-month plan but pointed out a flaw and wanted my $9.99 back because it was an accident. I didn’t want to click on it..Krsteffen21Version: 2.42

Blame you for charges after cancellingDon’t buy! I did a free trial and cancelled after the first full cycle of billing as I hadn’t used it even during the trial period. I IMMEDIATELY CANCELLED after billed back in nov 23 and followed instructions to close the account. Fast forward3 months and I get billed again for 65$ and I write back to see why I’m being charged after cancelling. I attempt to access account via app & website and get a message saying “no account found”. I remessage the cancellation email and walk through all the steps they suggest and still no account found. I get an email back and they request alllll the information to FIND my account and cc-including dates and amounts- and then tell me it’s my fault for not following the steps of cancelling and then proceed to tell me they will not refund the amount just charged and NOW this is confirmation of cancellation… I wish I could give it zero stars..Ellie BourlandVersion: 2.43.1

Free to Download, Paid Subscription to Use At AllYes, they have a free 3-day trial, but there is nothing else that you can access unless you subscribe. 3 days is not enough to be able to really get a feel for a workout routine to see if it’ll work for you. And there is nothing more that I hate than downloading an app FOR FREE only to find out that I cannot do anything with it unless I pay money. That seriously needs to be a part of the description at the very least because you are actively deceiving your clientele. Not to mention, from the responses I’ve seen to other reviews on this subject, that 3-day free trial is actually only 2 days because you have to cancel it a bare minimum of 24 hours before the renewal kicks in and you are charged $8 for one week. Which is a lot for something you haven’t even had for enough time to be able to figure out if it’ll even work for you..Saoirse_IlysiVersion: 2.19

Do not recommendI can not speak on the program as I didn’t use it. I signed up for the week trial and forgot about the app until a week later when I was charged $50. There was no warning or notification to remind me that this charge would happen and there was no option to change which subscription plan I wanted. They went ahead and charged me for the highest plan they could even though I remember clicking on the weekly plan. I contacted them the day of the charge in order to get a refund, they sent me a link to cancel the plan and said to reach out with more questions to which I replied requesting a refund as I did not apply for the plan I was charged for. They have yet to respond. If you plan to use the app and manage the subscription go for it, but if it’s an impulse don’t because they will not work with you or respond..Mnmmm13Version: 2.34

Very disappointing - not for beginnersThese routines do not even come with any instruction in many cases. The instructors are dancers, it says it’s for beginners, but yet we don’t know how we are supposed to be moving. There are times when the instructor is cut off from the legs down. And then the move continues into the next scene. How are we supposed to know what we are doing? This happened on more than one. I tried several of the routines. There is no guidance as to how your abs, hips, And other body parts should be held and moved. In fact one of the routines had only two parts to it. The first one all you could see was that her chest was going up and down and her hips were moving in some direction. She was wearing black so you could not tell if she was shifting her weight or rolling her hips. This is one of the worst apps I have ever purchased..TvbostonVersion: 2.36

SCAM*** FRAUD***BEWAREI’m last review was removed. They say the only way to cancel is in your Apple Subscriptions, but it never showed up in mine. I emailed them to tell them this and that I wanted to cancel if I did, in fact, have a subscription in spite of it not showing up. They insisted if it wasn’t showing up, then I didn’t have one. I WAS THEN CHARGED FOR TWO MONTHS!!! When they reply to people who say it isn’t in their Apple subscriptions, they tell you to go to your Apple subscriptions to cancel. Do they not know how to comprehend what they read? I ended up having to dispute the charges with my Apple credit card and canceled my card number. It’s currently in dispute status so who knows if I’ll get my refund. I reported this company to the App Store as fraud/scam. I encourage others to do the same..Soccerrox17Version: 2.38

Overcharged/Nonexistant Customer ServiceI thought this would be a fun way to get back in shape after shoulder surgery, but I was overcharged and have received no response from customer support! I signed up for a 3 month subscription during a special they were offering. During the signup process, I was offered an upgrade to an annual membership at a reduced rate, which I accepted. There was nothing saying I would be charged for both the 3 month subscription and the 12 month subscription, but I was! I have reached out to customer service several times in regards to receiving a refund for at least 1 of the charges via email, their website, and instagram with no response other than an unhelpful automated reply. I regret ever stumbling across this app and signing up!.KrisMich3Version: 2.40

LackingWhile the instructors are motivating and engaging, they lack some basic elements of instruction. When you’re teaching to someone facing you, it’s better to mirror the exercise participant it’s even easier to do on video than in person, you simply just have to say left when you’re going right. Instead, the participant is left to hear if the instructor say right when they’re actually moving to the left on their TV. Last I intended a one week trial only to find out that they charged me for a month and as I’ve seen another post, do not offer a refund for folks that did not intend to do so. So I do not recommend this app. It would be great, but they’re not running this very well..AkardVersion: 2.45

SCAM - DO NOT DOWNLOADThis is a terrible app, with and even worse customer service team. I downloaded this app to try the free month subscription - I was unable to cancel the subscription because it wasn’t listed under my Google Play/Apple ID account, there is no ‘cancel subscription’ button or option to cancel within the app, and I have checked on the app’s website for an option to cancel - there isn’t one! I emailed the customer service team with my problem, and they have been nothing but rude and condescending and unhelpful. I am left with no choice but to cancel my credit card number and dispute the charges because of this scam. Save yourself the hassle, don’t download this crappy app with the worst customer service reps out there!.TurnoffcapslockVersion: 2.31

Do not sign up.No where in the app description have I been able to find proper instructions to delete the subscription service. I am no longer using it and I thought I had cancelled the service but it continues to charge my card. I was just charged today for yet another month after going through the process of what I thought was the proper way to cancel it last month. This is becoming a joke!!! Hey! Tried again to cancel this subscription through the app and there is no where in the app that is allowing me to cancel my subscription. I was just charged again the monthly fee and I want to get this cancelled. Find away before I report it to my bank and a disputed transaction..Kittie KatzVersion: 2.43.1

Beware..I saw this add through Snapchat and subscribed right away in the said apps. After subscribing, I went ahead to apple apps and downloaded the apps. So, I was expecting I am able to access since it’s already been paid and I used the same email address upon subscribing. So, I kinda waited awhile like an hour or so and checked again if I can access the plan for I was so excited to try it. Still no access. So, I finally decided to reached out and send an email to the support team expecting I will get the response I need..but nope! One day later..checked my email again and still no reply and no access. Hoping by writing a review here, they will recognize my sentiments..Bren1434Version: 2.26.1

Thief’s and SCAM artistsBE VERY CAREFUL AND DO NOT PURCHASE. I CANCELLED A 6 month subscription with documentation to emails that I did so, and they changed it via their “policy“ to a one month without my knowledge and continue to charge me for two months after therefore stealing $100 plus from my account. The dancers are awful. They’re from another country and you can barely understand them and the customer service is awful. I employ you to look at reviews on trust pilot as well as other places besides here because they are thieves. If there were negative stars, I’d give them that awful people working for them. I don’t know how they sleep at night stealing from innocent customers. Please keep scrolling!!!!.Sf0502Version: 2.45.1

Major ScamDo not sign up for this scam app! I tried the free version, and canceled in the app, which does not work. Ended up getting charged TWICE. When the second charge went through, I had to stop automatic payments through my card, as it doesn’t show up as a subscription on your iPhone. When requesting a refund, they say you missed the deadline. Of course you did, because you have to do it directly with the bank! Ado, I cancelled because the app is terrible. The ads show real dancing, while the app has nothing like that. As a former dancer wanting to lose some pounds in a fun way, I was super disappointed with the quality of this app. Save your time and money!.808bassVersion: 2.38

This is a scam, scam scam. Do not sign up.If you look at any of their reviews on any site, the theme is the same. They get your credit card information and they just keep charging more and more money. There’s no set amount it’s just whatever they I guess need for groceries that month and they just charge and charge and charge. I got one reply to my first email and six emails later they will not respond. They pretend to reply to peoples complaints online saying oh, contact us at our support email, but there is no support. Nobody’s there. Just do not give up your credit card information under any circumstances. Or you won’t be living with these crooks for the rest of your life..Xyzabc4Version: 2.34

There is absolutely no way to cancel the subscriptionThey charged my Cashapp card 69 dollars after the free trial which didn't go though because my card had a zero balance on there. Then they tried charging my card for 49 dollars which didn't go though. Then again for 17 dollars and some change and again it didn't go though. They started charging my card about 4 o'clock in the morning but I tried canceling the subscription but theres no option to cancel it. Luckily I had a zero balance on my card cause I see now that they don't do refunds but I guess I'll have to cancel my Cashapp card. Do not try this app out for free if you don't want this happening to you..Mrs Jones TownVersion: 2.28.1

Don’t waste your time on this app!!!I paid $7,99 for the 1 week trial and on the 3 I already knew I wouldn’t get the membership since I didn’t like the app. I was charged $54 after the week 1 and I immediately emailed them asking for a refund. The website says you need to have a membership active to request the refund. I received an email about how to cancel. I tried to cancel 100 times but it didn’t work. This month I was charged $54 again and once again they didn’t refund my money. I could finally cancel it, at least, but I don’t think they will give my money back. I feel stollen. This company is a joke and the app is not even good!.JacquelineCarvalho94_Version: 2.43

Nightmare to cancelIf you like the app, then great! But if you want to cancel your $1-7 day trial it’s going to take a bit. There is no where on the app to cancel that I found. You can change your subscription payment option, but of course not cancel. I checked under my PayPal subscriptions to cancel there, no option there because it was a $1 trial. I deleted the app to try canceling. I emailed asking how I get rid of the subscription before being charged, guess what? No response until AFTER I was charged $70 for 2 months. Emailed back and the only response I got was they don’t give refunds and was sent their terms and conditions. HORRIBLE CUSTOMER SERVICE!.AbunnellVersion: 2.27

They are a trap!! FAKE COMPANYI canceled my one dollar subscription I got charged $74 and they are not replying. There’s no button to cancel. They are stealing money from people.!!!!!! Any reputable app has an easy cancel button because they know what they’re selling is legit. DANCEBIT however, makes you jump through hoops, and even still they will steal your money and not let you cancel. I am calling my bank. I am going hard against this company and let everybody know that they are conniving and fake and steal your money. From my one post against them 6 people wrote me that have had money stolen from them AND NO WAY TO CANCEL!!! There has to be a class action lawsuit.Help!! fix app please!Version: 2.41.1

TECHNICAL DIFFICULITES POSSIBLY A SCAMWhenever I try to play a video it pauses on its own, and restarts. I can only get like 10 seconds in(a sometimes less) before it pauses. And I’ve silenced notifications to see if that does anything. It doesn’t. It worked yesterday which is why this is weird. Reminds me of those scams where they trick you into thinking it’ll work only for “difficulties” to arise but you’ve already payed the money. If the videos won’t work I want my money back. This is so disappointing. The least you could do is have an app that works if you’re going to charge money for it.AteezLoverVersion: 2.36

Scammers!!!They don’t care about you or this app. They only care about stealing from you. Likely this note won’t get published because the can censor them. They don’t send payment notices. Just take your money without the option to cancel. They make their little subscription, act like they care, then sit back, wringing their little hands waiting for the next installments to come in without sending out notices. Then tell you it’s your own fault you didn’t cancel. That’s how they make their money. They are reported to the BBB and I’m not the first to complain. Beware! They don’t care about you! App is a lie!!.PattySacerichVersion: 2.34

SCAM!Don’t sign up. If you try to cancel the company will assure you the account has been cancelled but continue to bill you. Your account will be deleted though so you can’t cancel the account again since it no longer exists. The company will keep telling you to log in through their app but the app tells you to go to their website or email them. I had to get my credit card company to cancel & block future payments after sending them copies of the email showing the account was cancelled. Not worth dealing with the headache!.AthenahippiasVersion: 2.39

Don't downloadI bought it just for 1 week... tried and didn't like... after 1and half month they charged me fully... they could send me the email notification or smth that they would charge me... every normal app does it, because they care about customers, but these don't, cause they are on squeezing money form customers...I tried to unsubscribe but couldn't, then deleted the app, and then sadly i forgot about this useless app, once more i'm saying that they could send the notification on email, like others do... Don't get in their trap....T.Gog.Version: 2.45.1

Get with the timesI signed up for this because it looked fun but when it asked for my weight and then asked for my ideal weight and I answered the same thing with both it would not accept anything less than -20lbs. I just want to be healthy and have a work out when I work from home. I don’t want to be underweight and look sickly. You have your app based solely on weight loss and not building a healthy or healthier lifestyle which is concerning. Get with the times and realize that healthy and looking good doesn’t equal being the skinniest person in the room..LivvyLuLewVersion: 2.27

DancebitI got this app for FREE trial period and canceled today. I have been charged over $8.00 from this site. I might have to be charged for one of them because I went over trial period but not twice. I do NOT know how you have my charge card number when I didn’t give it to you. I will alert my back that I deleted this app and stopped being a member. I’ll be watching for another payment and skeet my fraud team to not make anymore payments to you!!!!! I’m not even gonna give you the benefit of the doubt. You will receive no more payments..Cindy McLambVersion: 2.37

For months trying to cancel still chargedThese people are a scam I canceled so many times and done everything and they still charging me yes it true about the other reviews people are saying about this developer and the actual person responsible for this app you will have to get another card and go make a fraud claim and sue them and make police report because they are scams and I’m getting MY MONEY BACK YOU WILL NOT KEEP MY MONEY NO MORE it’s been a couple months now so start looking for another job that’s real because you will go to jail.Tatan/Tina/true/LoveVersion: 2.37

DeceptiveI hate when apps say they are free, and don’t show in app purchases, then when after you creat a profile, they show that it’s a paid app, and only offer a 3 Day trial . And it $38 for 12 weeks, which is fat too much from the limited types of dance they offer. I don’t mind paying for apps, when they are reasonably priced, and do not use deceptive methods. Update in response to the Developer’s response, I don’t usually post reviews, and I felt in line to on this one, because it is so deceptive. No where, did it share there was in app purchases. Free to download, but not free to use, and with a ridiculously short free trial, is deceptive. Free is when you can use the app, at no cost, and choose to pay for content you desire..CinfuleeVersion: 2.10

NOT A FREE APPAnnoyed about the way this app was advertised. Claims that it’s free but you have to pay $38 to use it after signing up and giving them all your info so they can spam your inbox. There is a free trial but it’s ridiculously short and the cost isn’t worth it considering I can’t even see what’s inside the app before purchasing. DO NOT DOWNLOAD UNLESS YOURE COMMITTED TO PAYING $38 UP FRONT WITHOUT EXPERIENCING THE APP..ArielalyssaamberVersion: 2.21

Don’t waste your $The work outs are super short, and even though you’re paying for a subscription there are very limited options and classes to take. The music that you hear on the ad is top 40’s dance music but the music the app uses sounds like homemade beats your friend’s brother makes in his room. The “instructors” are not motivating..LushcutieVersion: 2.39

Music reviewOn all the advertisements music seemed really fun sing along type... the past 2 workouts I did were just anxiety provoking beats.Girlboss85Version: 2.22

Totally disappointedBought into 3 month subscription. Just completed my “28 day challenge” even though my questionnaire I answered wanting 20-25 min/day my daily routines were 4-9 minutes only. I was often bored with the selections and/or had to modify because they were awkward, did not balance both sides and/or were downright dangerous! Unless it get substantially better I will not be renewing..GmeltasticVersion: 2.19

EXTRA CHARGES!!I signed up for this app in a weak moment. I thought I'd give 3 months a shot. When I selexted it all of a sudden extra options for upgrades came up. Trying to bypass these options, I actually signed up for them. I contacted the support through the chat right away. They gave me an email, which I also contacted - but was blocked!! Why have extra charges? Just put everything in one price. I find it sneaky and lacks credibility. But now, after being blocked I find this company also lacks accountability. Buyer beware!!.PrairiebyrdVersion: 2.46

Do not get the appDo not get this app. Trying to cancel. Emailed the support no answer. They keep charging my card. No option to cancel through app.Tatiana1aVersion: 2.45.1

Wish I Had Never Signed Up!This company has given me one of the WORST customer service experiences I have ever had, and I just wish I had read all of these one-star reviews before I signed up. It is clear that this company is counting on you to forget about the subscription renewal. If my CC company hadn’t emailed me about my card being overdrawn due to this charge, I wouldn’t have noticed so soon. They advertise a deal if you get the three-month subscription. You sign up. You discover that the app is boring, sessions are short, music is bad, and even the video sync is off, so you don’t use it. They NEVER send a notification of renewal. Three months later, they charge your card $80. You ask for a reversal and cancellation the very SAME DAY of the charge. Two different reps REFUSE, citing the initial sign-up email from THREE MONTHS AGO. This app does NOT show up under Apple Subscriptions either. I would have cancelled it earlier if it had. Do NOT GET THIS APP. They will rob you. Any reputable company would have more understanding with their customers. I recently had another auto renew happen with a different company and when I reached out for help they immediately put through a refund, no problem. That’s how you do it..VISSIA_3Version: 2.45.1

No free trialI’m not sure why apps expect people to pay $$$$ upfront before seeing a few of the videos, but this app is one of them. $40/month or $80/year and I can’t even see what one video looks like..DhclarkVersion: 2.45.1

Crooks!Do not download this app. It’s not worth the free trial and then they will bill you. It will NOT show up in your Apple setting subscriptions. They are crooks!!!.Nat7999Version: 2.45.1

Very very disappointedThey charged 59 dollar for my subscription when I already cancelled the subscription. And I don’t even know why am I charged this much coz I didn’t select any membership type. I contacted still no response, they are just saying I didn’t unsubscribe but I did. Really you should understand that people could be in situations, if you loot people you won’t go far..KateTriVersion: 2.44

The worstThis wasn’t great in content, and what’s even worse is that they continue to charge me for this after I’ve cancelled multiple times. This is a scam!! Update in response to developer response: I already tried emailing them, and they also told me to cancel through Apple. It doesn’t show up in my subscriptions. It also doesn’t go through PayPal, so I can’t cancel through there. I requested my credit card to cancel, but that doesn’t seem to have worked, either. I have lost HUNDREDS of dollars at this point..AmautikVersion: 2.44

They charged me for a month without my approvalHey guys, on the subscription window there is a text in small letters that they charge a full month fee after a PAID one week subscription. I didn’t like their classes and when I requested a cancellation and a refund immediately after they charged me for the whole month, the Customer Care emailed that it is not refundable. This is an awful experience..ПаралезаторVersion: 2.43

Hate this place , scammersCan anyone explain why you have changed me 104.86 without notifying me ?? This is ridiculous nature of doing business. You guys have charged me twice with different charges at the set up time, never send me set up account until I pay more. And now again ! Please explain.QsqayVersion: 2.43

Keeps on charging even after cancellation of subscriptionI have requested to cancel my subscription and this company has not respected this cancellation. Totally unacceptable. Do not recommend.Emilie.DupontVersion: 2.42

ScammersI signed up for trial and they charged me for membership before the trial was even over I requested a refund and I was refused don’t sign up !!!!.Nvm1969Version: 2.42

SO disappointed!I’ve written several emails now asking them to cancel my subscription as I’d prefer that all my subscriptions fall under one umbrella: apple. They haven’t the courtesy to respond to a single one! I’m so totally done with this lousy scam of an app!! Will be calling my bank & cancelling my credit card-that’s the only way they’ll get the message.. since I waited 3 months to see if they cancelled & unfortunately..did not. Just saw their newest withdrawal on my card. Incredibly disappointed!!!.Flower childVersion: 2.42

No trial. Immediate costImmediate cost with no option for trial. Waste of time. I don’t want to pay a large sum before I get to try it ! It also only has subscription . I prefer one time life time fee.JessicarcticaVersion: 2.41.1

Terrible program and supportSigned up for 3 months, and in less than 24 hours I requested a refund or to only be charged for one week. The offer is a scam. They have you do the quiz and say they have a special program for you, but then want you to pay more to get access to it (above what you already paid). I have emailed multiple times and they don’t respond. It’s a complete scam unfortunately I didn’t check their Instagram until afterwards. The program is horrible and the music is boring stock music. Don’t waste your money. You can get better dance workouts on YouTube for free. I’m contacting my credit card company it’s that bad..Brittany AlysiaVersion: 2.41.1

Great Content but they are scammers!I was so excited to get this app. It seemed perfect until an additional fee came out of my account and then another additional $90 was attempted on my cc and the fraud department caught it. My advice.. find someone else and be careful..LynnG♥️Version: 2.41.1

Zero Stars, SCAMMERSSCAMMERS! If I could give it Zero stars I would. If you went through PayPal file a refund through them, they are actually a good business! And don’t trust the App Store reviews they buried the bad reviews with fake positive ones. Fighting with Dancebit through PayPal currently. Dancebit sends no notices before they “process” (steal) your money and then try to act like it’s your own fault even though their the ones being sneaky. I have honest company’s that I auto renew with and they always notify me before any money is ever taken. DO BETTER!.Dmt1872Version: 2.40

Looks like scammingIt might be a good app, but unfortunately I can’t trust the owner anymore. I bought three months subscription. Then they charge me 11$ more without asking am I authorizing or not 😳 they charged me without asking so what is the guarantee that they will not do that after this or keep doing that. I prefer not to use the app because I can’t trust them..Nigin12Version: 2.39

ATTENTION!Ils prelevent automatiquement le prélèvement annuel apres une semaine apres avoir preleve un paiement pour la semaine!!! Je me suis fait avoir!! Aucun moyen de me faire rembourser! L’application a tres peu de dance, tres decevant! Si vous voulez mon avis… ne faites meme pas l’essaie!!!.Loonette2008Version: 2.38

ScamI did not subscribe, not even having it in my subscription list. Yet was charged for 90$. Wth?!.TumsoomVersion: 2.38

FraudI just payed through paypal and downloaded the app , and it doesn’t let me open any program and wants me to pay again.NiniafshanVersion: 2.37

FraudI took a week essai and the 6e days 58$ passed on my credit card from them without my consentement. I would probably take more weeks but the things is that the bigger forfait is 29.99$ for 3 months and ive been charged double plus in the site i only have 28 challenge for this price. I wrote to them 2 times , no answers , i Wish this evaluation will come to their ears and fix thé problem. Si this app to dance is fun but completely fraudulous and no services since.Tammy30-31Version: 2.36

Misleading MusicThe Instagram ads include very upbeat popular songs, but the app has the worst music ever, some third rate orchestra that is very poor. I am suffering through the 28 day challenge, but that’s it. The odd dancer is good but I can make up my own routines to my own music for free..Amateur talentVersion: 2.35

Moves & music don’t sync: distractingI love the idea for this app, the instructors are bright & cheerful and it’s got me moving - however the music, moves and instructor directions don’t sync up hardly at all, making it very distracting and difficult to follow or enjoy. At first I thought it might be a lag from me mirroring to my TV, but even watching directly from the app it’s the same issue. Guessing it’s a post-production issue, but I’ve cancelled my subscription because of it. Disappointing, as it’d otherwise be a lot of fun..KdubinKdubVersion: 2.34

DanceJe suis très déçue. Ça ne me convient vraiment pas et je demande un remboursement, svp..SuperritaVersion: 2.34

Was charged after free trialI was charged for months after the “free trial” after cancelling my subscription. I finally got it canceled (again) after realizing this app charged $40 a month to my CC. Not happy, and would like compensation..JPais2Version: 2.33

Contact page not working- cannot cancel after trial before being chargedHi! The contact page does not work! Have been trying to reach someone.... I have not used the app ans forgot to cancel before i got charged today. Can you please cancel my subscription and refund me? Thank you so much.Priya GiriVersion: 2.28

How Do I Get the $37.99 for a year?Saw the price plan, and thought great! I can try it for a year for less than a cup of coffee a day, well, not Starbucks, and immediately got the $11 a week or $37.99 for three months…….sigh……...Freezing in WinnipegVersion: 2.32

Need money backWorst app ever. I have not purchased any subscription but still amt is being deducted from my bank account. I dont even get email notification for the subscription. And the customer service is way more poor. No person to contact directly. Please stop this scam and return my money..Sanjana gandhiVersion: 2.31

This app is a scam and charges you money after you cancelI downloaded this app and was prepared to try two week subscription. I opened app found it was garbage and cancelled trial. They charged my credit card $1 then 2 weeks later charged my credit the full amount of subscription. Emailed asap and they refuse to refund. Do not give them your credit card number as they will charged it when every they want and not offer a refund.TYMY0464Version: 2.27

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