MyNetDiary Carb Genius - Keto Customer Service

MyNetDiary Carb Genius - Keto Positive Reviews

Great app for watching carb intakeI have found this app very helpful to track my carb intake throughout the day. I am prediabetic and trying to limit and spread out my carbs to keep my blood sugar more regulated without taking any medications. It has the capability to scan barcodes to enter any grocery store foods. You can also enter. Recipes from books with nutritional data and save them for future use. It also has an AI photo scanning capability, but I have not used that yet. There is also a way to enter custom exercises which you can easily choose later from a list if you have a regular exercise routine and want to supplement your calorie expectations with exercise. There’s a way to enter personal data if you have a weight loss goal and unexpected time limit for that goal, and it will let you know how you’re tracking against your goal. If you want to track macros, it will also give you a food buy food, buy meal Tracking of proteins, fats, in addition to carbohydrates. Highly recommend this app..Dianemac99Version: 9.49

This app is the best!I’m using the free version and it’s been incredible. I was trying to do keto without a tracker before this and it just wasn’t working. Now I can log all my foods and keep track of my macros and calories almost effortlessly. It makes meal planning so much easier! It also has me eating mostly whole foods because they’re easier to track. This feels really good in my body. The setup is super easy to use, and the alerts and blogs are very encouraging. It makes dieting feel like a fun challenge instead of a grueling and odious journey. Being able to log my exercise is awesome, and seeing the difference it makes in my net calories for the day keeps me motivated and moving. Weighing in every day also helps me understand the process, and has taught me which kind of meals are best before bed to avoid water retention in the morning. I’ve already lost almost 20lbs, halfway to my target weight. Thank you!!.BappleheadVersion: 8.43

Brilliant!Wow,I’m usually too lazy to write reviews, but these developers deserve it. The ability to log the exact food product I am eating blew me away, then, it takes the information from the nutritional chart of the product and does the math for you in regard to carbs, fat, protein etc. and how much you had with her it is in ounces, tablespoons, whatever. All of that information is moved over to charts that are easy to follow on your dashboard. You can see exactly how much of your total budget is left for you to eat or drink. I actually find the whole process quite fun, so I actually look forward to using the app, because with many apps in the past I quickly grow weary of them and don’t have the enthusiasm to use them anymore. If the premium services were offered at half the rateThey want to charge, I would order premium in a heartbeat..Strum'n awayVersion: 2.0

Extremely helpful!This app has been absolutely fantastic in helping me track my daily carb, calorie, and water intake as well as my physical activity. The barcode scanning feature is amazing and makes logging foods very easy, and has also helped me find keto friendly foods/frozen meals that help when I need something fast and easy. The copy feature also makes logging homemade recipes or salads easy. I actually look forward to logging my foods and seeing how well I am staying on track, and I feel like this app has been vital to my success on the keto diet. I’ve lost about 6 lbs so far in about 2 weeks! The weight loss, clearer skin, deeper sleep, and dramatic increase in energy are all happening and making such a positive difference in my life. This has been much more possible with the help of this app. Thank you!.MECLL214Version: 3.0

Just do itDownload it. I’ve lost 20 lbs so far and still going. I did use the free version for the first 2 weeks and got excited and just paid for the full version. I probably could have just kept the free one because I don’t use a lot of the extras, but I don’t regret paying for it. There are no menus to follow or anything like that. I just started logging everything I ate and realizing what my pitfalls were. I became more aware of food labels and finding hidden carbs in unexpected places - like sugar and carbs in my vitamins and the carbs in bottled cold brewed coffee! It also tracks other stuff like vitamins and sodium, so the app has also helped me lower my sodium intake to healthier levels and increase my vitamins and other mineral intake. Overall, it works, easy to follow, real results. Just get it..NoClueDarleneVersion: 8.35

Amazing appI would give 10 stars if I could. I’m not one to take the time to write reviews but let me just tell you this app is amazing. I’ve always had trouble losing weight because I honestly did not know what I should be eating as well as what I shouldn’t. This app took away all the confusion and after only a few days of using it I’ve already dropped 3lbs. I just set my goal and it tells me what my net carb limit is for each day. Then, I just scan the barcode of the food I’m about to eat and it grades it A,B,C, or D. A & B being the best and C & D being the worst. I’m so shocked to find out a lot of the things I’ve been eating, thinking were healthy, are actually not very great and contributing to my weight gain. I would recommend this app to anyone who is trying to lose weight!!!.Newhealthy111Version: 8.24

Lost Weight & Kept it OffI have tried many diets my whole life. I never had an excessive weight problem until I hit menopause. I put on 15+ pounds and my usual ways to take off weight did not work. First and foremost I do not exercise. I started using this app in February and dropped 13 lbs in three months. It is one year later and I am still at the same weight. Set your goal low, extend over a long period and you will easily see the results. I gain a little now and the because I go over the maintenance calories but it comes off quickly when I adjust my plan to loose the weight in one month not one week. I am able to drink my adult beverages but still eat carbs moderately. HIGHLY RECOMMEND.Doob92Version: 10.4

So thankfulI am so thankful to the creators of this app. The app is beautifully designed, functional and extremely well thought out. Plus a bonus the layouts and buttons are really cute(if you care about aesthetics).. This is the first time I leave a review because I am shocked the app is FREE while being this amazing. The app allows you to track macros and keep track of intake divided into so many different categories, and to top it off they have such a wide range of food items in the system. I am impressed and super happy to have found it. 😁 Download it, you won’t regret it. Cheers to a healthier me!.................TVersion: 9.22

Finally a Carb Tracker That Actually Makes SenseI’ve tried a lot of nutrition apps and this one is by far the easiest for tracking carbs and understanding what I’m eating. The Carb Genius feature helps break things down in a way that’s simple and practical. I use it to manage my blood sugar, cholesterol, and overall health goals, and it really helps me stay on track without feeling overwhelmed. The food database is huge and the tracking is very accurate. If you’re trying to eat smarter or follow a lower-carb lifestyle, this app is a game changer..WorkoutWarrior44Version: 10.7

Awesome appThis app is extremely user friendly and makes it so easy to keep track of your goals, carbs, and calories. Only complaint is they don’t allow you to set custom goals - they only have 3 or so options to choose from. There isn’t an option for carb cycling, which is what I am using it for. It’s not a huge deal, as long as you don’t mind being in the red somedays… I know what my goals are, they just differ from the app. It really depends on what you’re using the app for. Overall, I 10/10 recommend!.Coco 15 God BlessVersion: 8.57

Best Carb tracker App everI bought the program thinking I would just log my meals but got much more in the way of looking at my health. I love it and more important making me a priority. When I purchased this App I had lost a few pounds but as I have diligently tried to log food items, I realized I wasn’t being so inclusive. Now I log everything I put in my mouth - and I like the information provided. It’s simple to see what the benefits are in this program. I would highly recommend this program - well worth the cost!.AirForce1Version: 8.43

Easiest App to count carbs, etc I’ve ever used!I just love this app. It is so well designed. It is so easy to use and it’s applications are endless. I’ve tried so many of these type apps that are useless and don’t work and are hard to use. This app is none of that. I am so happy. I found it I am using it’s free version which is really nice because they have you use the free version as long as you want. But it’s so good that I definitely am going to get the upgraded version. I AM SO HAPPY I FOUND THIS APP. And I highly recommend it..Lucie@1122Version: 8.95

Great app and SIMPLE!I checked several net carb tracking apps and they were far too complicated and more than I wanted or needed. Finally found this and find it very easy to track net carbs - really all I need. It does show more nutrition at the bottom of my day, but I severely limited that information. There is a paid premium edition but I don't need it. And the app never pesters me about upgrading! Some I tried were annoyingly invasive. Not this! So glad I found it! Just take the time to set it up like YOU want..TexasJaneVersion: 8.98

Carb Genius is Fantastic!It tracks everything I need as a diabetic, including glucose readings, insulin taken, what I ate for breakfast, lunch, dinner and snacks including carb and calorie intake. It walks you through setting weight, calorie intake and other goals. It has been a super, all-inclusive app. I highly recommend it to any diabetic looking for a one-source app to maintain all of your records, and any Keto diet participant. You can see the cause of weight gain or loss, and all of those other questions you may be asking yourself, “Why?!”.ParishWon1981Version: 10.4

Outstanding Food TrackerWithout exaggeration I have tried at least 25 food tracker with very little satisfaction. Finally I found an incredible thorough, intuitive and fun food tracker with Carb genius and MyNetDiary. I absolutely love them because they are thorough without being “fussy” or tedious. I had just about given up on finding a food tracker that would suit my needs and then some. It’s truly an outstanding food tracker and I am fairly certain that I will upgrade to the Premium version..BoldwingsVersion: 8.91

Life changingThis is really the best app I have ever used. It is so very helpful. It’s very easy to use and understand. It just may take time to get the hang of things. I feel like there’s always something new added. I really enjoy using the scanner. It’s very helpful when shopping. Im so much more aware of what I’m eating. It’s very interesting what you think may not be ok to eat and what is ok to eat. I love the fact that it grades the food with keto. The recipes are awesome and give great meal options or ideas..Peter_GammonVersion: 8.60

Makes doing keto easyI thought I had a good idea how to follow a keto diet but started reading about macros and looking up individual nutritional labels was difficult I also didn't realize the amount of carbs in vegetables especially beans that were now off limits. I looked at a few apps but this one eccentric in the free version allows me to log each meal looking not only at carb count but also daily caloric intake to keep in goal This app provides a structure that I would be lost with on my own I can add foods I have purchased and can plan by adding or deleting foods I am considering for meal planning I have lost 6 pounds in 3 weeks have no hunger and have completely changed how I look at food The free version is excellent and far superior to any other apps I have tried. I could not recommend an ap more highly..Doctor margeVersion: 8.96

Easy to use. Got confused in some areasHave the free version. Just started on a Keto diet and this looked right. Tried a couple of other carb counting apps, but this is by far the most accurate at scanning packaged foods, even supermarket brands here in the states. Looks like a lot of English stores listed too, so a bit surprised. Got a bit confused with the calorie deficit part, it could be clearer. Have already lost a good weight and tracking with the app is a great help. Price of Premium for diets is a bit high for me as most always only last shorter times.CamdidsVersion: 8.65

Love love love itI have had this app for a couple of yrs… 1st I did the keto diet,,, paid,, lost weight, canceled.. started putting on weight again… so opened the free version.. decided to do just the low carb, ( it is more to my liking ) it is working out good,, on a budget and didn’t want to pay $60 for yr. Got a pop up to renew my subscription for 30% off.. thought it was well worth it… in less than a week I lost 3 lbs… anyway works for me free and paid version! Thx keto carb app!.1girlgolferVersion: 9.80

Keto Carb Counting Made EasyThis app takes a little getting used to as you have to toggle between two screens using the left arrow options at the top. I also wish the option to mark the day as “complete” was on the dashboard screen versus the “View all meals” drop down. Sounds harder than it is and it’s really a great FREE tool to track your carbs, exercise, and weight goals. Helpful articles are an added plus. Super way to stay focused and keep myself accountable!.Rod'sMiaVersion: 8.23

Fantastic featuresThis app is being updated regularly. The programmers are actively involved. Their database of foods has too many entries that are empty of key nutritional info (seems like they were made by users), but overall its database is great. I like that i can track not just my macros, and protein but also my sugar based on types, the vitamins and minerals, and even other things like amino acids types..Kim TruVersion: 10.9

Even the free features are extremely helpfulIt is difficult to find a dieting app that you don’t have to pay for. Although this app has added features that you can choose to pay for there is a lot of free content that is extremely helpful when trying to diet. I love this app and I always loose weight if I stick to the plan it sets for me..AshMHosVersion: 8.89

Thanks!This carb counter is so much easier than the one I have been using, pretty much everything on one page when adding simple entries. My other app wouldn’t take off the sugar alcohols and one always had to go to another page to log anything. I like the pop-up lists. I like the convenience of the database having restaurant items, brands, etc. Very cool..JlynnewVersion: 8.43

Love this App!A Super Easy User Experience for managing your Health for both Carbs, Calories and overall nutrition. All you do is select from the thousands of foods thru simple search. Decide what unit of measure you prefer ( Oz, Grams, slice, etc) and the App does the rest for you. If you want a Carb or Calorie budget, the App tells you have many Carbs or Calories left in your daily budget. 5 Stars!.PcamporasoVersion: 9.17

Real weight loss!I have done WW for years but my weight loss had stalled. I decided to try this app and go in different direction. This app is not only BETTER than my WW app (and diet); it’s also so much less expensive. (Compare $25/mo to $8/mo.) I’ve used it for almost a year now and can honestly say my weight loss is no longer stalled! I’ll be with Carb Genius on into maintenance!.Retired at 50Version: 10.9

Great App for Carb CountingThis app makes journaling foods so easy. I love the barcode function! I’m enjoying logging in my weight and daily foods and seeing exactly where I am and how many carbs I have left for the day. I enter my exercise as well. I feel like this fun little app keeps me engaged and staying on track to hit my goals. I am 8 days in and hooked! It’s kinda like a game..NoogieWoogumsVersion: 8.71

Accurate counterI have recommended this counter to many. It has a bar scan that makes it easy for most foods. I cook from scratch and just scan in the item as I put it in. It adds it all up and I can save it under what I call it. It connects to my Fitbit so it counts my steps and my weight automatically..ScubabratVersion: 8.43

This app worksThought I was downloading just another app to help me with not only weight loss but nutrition. This app truly is great. It somehow makes you look forward to logging your food and drink intake no matter how good or bad it is. After a week or two you really start to get and care what your putting in your body..RonnieRCollinsVersion: 9.19

Love this App!The Carb Genius app gives me so much information to track my food, nutrients, exercise and water intake. And I’m just learning so there’s even more I haven’t used yet. The help and tips they provide are very useful to get you started. This is better than any app I’ve ever used and this is the just the free version! Love it!!!.Norvey55Version: 8.89

Carb GeniusI love this Ap as a tool to lose weight. Finding and logging food is easy. Track exercise and water too. Great for looking forward into your day for guidance on later meal in the day to guide on what to eat later in the day. Highly recommend for people trying to lose or gain or just maintain..Y10980Version: 10.6

Great AppEasy to use once you figure it out. A carb counters friend - can select total or net. Also shows the corresponding calories, nutritional values, and labels for common foods. Allows you to set a goal and provides you feedback on whether you reached it and how many carbs you have left throughout the day to meet your goal..Fishboy_rulesVersion: 8.73

Love this app.This app feels so personalized for me. I am able to track food, water, weight and exercise all in one. I love the reminders it gives. When I contact customer support with questions, I always get a response in a timely fashion which I appreciate. I would definitely recommend this app..Golden LadVersion: 8.25

Awesome appOne of the best apps I’ve ever found. I started losing a little bit of weight before the app, and it’s been really helpful having the app watching everything that I do and all the progress I’ve made so far. I’ve lost 60 pounds in less than a year and still going..JDH32Version: 9.17

Enjoy the App!Would prefer a reorientation of some of the data- but it’s really just a matter of preference and the way my brain sees info graphic styling- But- I’m getting used to the layout and the data is super helpful to keeping me on track! The search function is amazing!.LovethatbabycakesVersion: 8.30

Easy to useHas all the features I like in tracking your daily food intake including water. Has a friendly feel without being intrusive. Highly recommend. I’m using the free version at the moment..Erernal79Version: 8.86

What a great app!I started using this app to help maximize my keto life change. It allowed for one place to see food, carbs, protein, Apple health data, blood sugars, exercise, and ketones. The database of food is huge, accurate, and almost always find a match with a barcode. I think it is a must have app!.Ronnie8536Version: 1.0

This app is close to perfectI’ve used almost every low carb, keto app found and so far this one is my favorite. It still needs a few additions like ability to add photos to your food diary, a GKI calculation after you add glucose and Ketone readings, but I love so much about this app and it’s fast! You’ll love the analysis it provides. Give it a try..BeckywalshcrazylifeVersion: 8.60

Love this app!This app is keeping me accountable and it has so many useful features! After trying other similar apps, this one really blows the others out of the water. Carb Genius is a home run! I know I can reach my goals with the help of this app!.CarmelnizVersion: 8.83

Creating recipesEverything about this is great! Very easy to use and easy to navigate. It’s also very accurate. However, I don’t understand why you can’t create recipes. That should be standard feature. Especially since the main app mynetdiary allows it..Jh2edVersion: 10.13

Works for freeThis is the one app I found that tracks all your calories, protein, and carbs for free. It also will scan food and search database with basic version. I tried other apps and it would charge for all the basic functions..Cathu2Version: 8.71

Great app for counting carbsI’ve used several apps in the past to help me track carbs and count calories. This one has everything I want all in one app. I especially love the way it assigns a grade to the foods I eat. Try this app first, you won’t be disappointed..Kathy08069Version: 8.35

MAKES IT EASYMy first-ever app review. I’ve been lifting for 35 years but rarely get lean due to dieting difficulties. This app is almost insultingly simple, does all the work for you. I was able to be consistent and lose 25 pounds, getting down to 10% for my 50th bday..LordHumungus999Version: 9.80

AwesomeJust using the free portion but works good been on it in a month clothes are getting loose… lost some weight. Using the keto carb not doing the calorie but keeping an eye on my calories. Definitely recommend the free portion not sure about the premium section.Capone1973Version: 9.86

Loaded with info!This app is amazing. It is so full of information and makes it SO easy to track what I eat because almost everything I enter is in their database. I tried several apps to help me cut carbs-- this one is genius!.BanananananananamanaVersion: 8.35

Carb CounterMy primary care physician recommended I use a carb counter App to help with elevated cholesterol and glucose levels. I started May 8, 2025 and I have been logging all my meals (super easy and intuitive). Love the ability to scan my food products and the camera -AI -is incredible. I’ve lost 9 lbs so far and my sugar cravings are really low. Having quality high protein foods quickly available has helped me stay on track! Dry roasted edamame, serving size shelled pistachios and IQ protein bars are my go to’s for snacks. Happy User.2025 DeeVersion: 9.72

Great Keto AppI love using this app to keep track of my daily carbs. I’m on the keto diet, and I love how it has EVERYTHING that I eat on this app, and how it calculates all of the nutritional information of everything, and tells me when I’m nearing my max of carbs for the day..KMac8281Version: 9.14

Awesome App!Perfect for Keto Diet. It keeps me well informed about nutrients in foods. Has helped with finding out what I thought was healthy to eat and it really wasn’t. Love it and I am going to keep on using so I can keep my calories in check also..Claudia-USM Golden EagleVersion: 8.57

Great AppI purchased the premium version and found that for once there is an app that has everything you need to record your food intake, exercise, water, body measurements, and so much more..Recent record changeVersion: 9.14

FantastiqueReally complete apps and not too much expensive compare to others. I like AI that seems to be accurate..2019 julVersion: 9.74

Great app but to priceyI feel like this is an upgrade from the competition and the scans are more accurate however at over 3x the price of the other main one I will likely return to the more competitively priced app.Dogg72Version: 9.12

Lost 42 lbsOver one year and kept it off. Best system I have ever used. Recommended to many friends Thank you carb genius ❤️.Genius coachVersion: 8.87

The best!Best carb app ever!!!.JessieC2220Version: 8.38

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MyNetDiary Carb Genius - Keto Negative Reviews

One major irritating flawAs someone who needs to severely limit his carbohydrates and needs to maintain his weight this app has proved essential. The one flaw is that you can easily enter something on the wrong day and realize it much later. There is no way except for a tiny word near the top of the screen that says “today” to know what you are entering information on a specific day. This can unbalance the entire algorithm that manages your weight. I have notified support of this issue and nothing has been done..PsittaholicVersion: 8.83

Started good then went badI’m doing the Keto Diet. I downloaded this free app about two weeks ago. I loved it, even recommended it to my best friend. I had been tracking all of my meals and my weight until this morning. 17 March I went to log in my weight and it changed my weight for the previous day16 Mar). When I tried to change it back to the correct weight it changed my weight for the previous previous day (15 Mar). Etc..etc. I went to “Log in Weight” to change the date and noticed it says 16 March. It won’t let me change the date to 17 March. Now all of my weights are messed up goi g back to Sunday and I can’t fix them. Now I don’t have confidence it is tracking my food intake properly. I’m switching to a more reliable app..DeuceROQVersion: 8.75

No recipe option for free versionI’ve been using this app and I love it but went to create a recipe today and it can’t be done in the free version. This is a big thumbs down from me as most other free apps have that feature…deleting now.DrpeprchickVersion: 8.60

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