MacroFactor - Macro Tracker Customer Service

MacroFactor - Macro Tracker Positive Reviews

Can’t live without thisTakes all the guesswork out of weight loss, maintenance, or weight gain..AhdsdsVersion: 5.7.9

Curious, then annoyed, then skeptical, now stanningThis is an excellent app. I’ve been using the big app in this category for years but wanted one that was more interactive and built less from a diet mindset and more an active fitness mindset with diet as a foundation—that didn’t cost absurd sub fees. And I didn’t pick this one but paid for a different one based on a similar model. That other app was OK. I watch Jeff’s YouTube channel, took the free trial as the data screenshots had me curious. I found the food logging workflow annoying at first. It’s more involved than others I’ve used. But now I see that’s because there are more ways to enter those data for food. Within a three days I finally had the hang of it and where the buttons were, how the workflow worked. The hourly log is genius. The AI recording path is impressive. But the graphing data… OMG, the graphing data is brilliant, robust, and informative. While anecdotal I also find the coaching algorithm more interesting, involved, and believable hence trustworthy. So, I’m impressed and will annual sub before the trial ends. It’s that good… once your mind maps where everything is..QueensmannVersion: 1.6.11

Populating my food list is madeningThe tone of this app is much appreciated. Serious and clear, not cartoony, and not full of “great jobs!!!” On the downside, I’ve been using this app for 3 days, and I’m close to being fed up with it. The UI is full of context-sensitive button lists, (including copy/paste) but it’s bloody impossible to figure out how to simply add entries from the calendar to a list of my foods. Even copy/paste is not available. Even the contextual “send to” list doesn’t include an option of adding to a list of my own! I can’t even find so much as a “recent entries” list. So, I’m having to search recipes and foods all over again. I’m one of those people who hates any superfluous time on my phone. This app makes me want to throw it out a window..PaulDuVVersion: 1.6.11

Really Good But a Few Unfortunate IssuesI’ve been using this app for a few months now and I really do enjoy the UI and ease of use, it has helped me stay on track and hit my goal consistently. The one thing that I really cannot stand however is the fact that I’m unable to manually adjust or even revisit the ingredients in a recipe once I’ve already logged it. (unless I added it as a separate recipe in a completely different section.) I’m also unable to manually adjust the macros in a specific food or recipe even if I know for a fact it’s off. If these things were fixed, as I do believe them to be issues, this would easily be a five star app..SaneJuiceVersion: 5.7.9

Awesome tracker and coach.This is one of my most used apps. Easy tracking, and even better - helps you understand how your metabolism changes based on your lifestyle changes (season change, activity change - it adapts).BBarbaricVersion: 5.7.9

6 PackI am seeing a six pack for the first time in 20 years. This app definitely helps you reach your goals! Very happy with it so far. Also, props to Jeff for recommending it in his YouTube videos!.6 Pack AchievementVersion: 5.7.9

Best AppLove the workout app and the tracking!.B0uvVersion: 5.7.9

Not that goodI don’t understand why I put exact measurements of something and your stupid ai changes it. I make a smoothie with 537 ml of milk and it corrects it to 520ml. Why???.ChrisknakVersion: 5.7.9

Best Tracking AppHonestly, probably the best calorie tracking app I’ve ever used. I used two other apps before this one and gave up on using them - calorie counts were inaccurate, inputting meals was cumbersome, and the layout wasn’t user friendly. A friend told me about this app and it’s made tracking simple, fast, and most importantly, accurate!.Skimboarding85Version: 5.7.9

Great AppIf you follow the plan you will reach your goals. Very well thought out app. Much better than MFP..Booger Boi 5000Version: 5.7.8

Just perfectThis app is just perfect. It’s easy to use, comprehensive, and precise..SzukkarVersion: 5.7.6

I think there might be a bugI am on a calorie deficit and i have been eating 1900 as recommended by the app, without changing anything, i wanted to reduce 100 calories on my daily intake, so i changed the goal again, and now its telling me that i should eat 1300 calories for no reason. I tried to go back to the 1900 calorie setting but i cannot now. Its telling me that if i wanna eat 1800 i would loose weight in 3 years, which is so not true lol..Bug on app.Version: 5.7.8

Pretty good but needs improvementOverall the app runs pretty smooth and the best parts are the graphs of data and scanning nutritional labels. If I were to work on a few things it would be the amount of foods that you can simply type in the search box, it’s pretty poor right now and most of the time I have to either create my own product or scan the bar code/label. This is a problem if I forgot to log before I ate my meal. I would probably change the dashboard or have a dedicated section about nutrition. Something feels off but otherwise the app works good..Zannox9Version: 5.7.6

Good but price is steepUsing the free trial currently and it is pretty great, easy to use and accurate. but the price is a bit high imo. its like 100 a year and i think it should be around 70-80. but other than that,great app. and i love jeff’s content and would love to support him.Elias DockterVersion: 5.7.6

To much moneyLike I’m trying to see how much calories I need to lose or gain a day not pay 90 bucks a month.Helpful Bull shark 737Version: 5.7.6

A Masterpiece of UI DesignI never ever leave reviews, but this app just deserves it. The UI is perhaps the best I’ve ever seen or used period. Everything is intuitive, quick, and in a hard to describe way “exactly where it should be”. The algorithm and logic behind the data visualization are fantastic, and from what I can tell super accurate. The food database is very rich, and in the few times you need to add custom data, it’s very quick and easy to do. Congratulations to the dev team, you’ve cooked something special..ThomasL04Version: 5.7.6

100% satisfied. We searched for a perfect match between us and a food tracking app, we found it!After a month of using MacroFactor, my partner and I are really happy with the results. It’s been a huge help in reaching our weight loss goals. The app is built in a way that just makes sense—it’s clean, the dark mode looks great, and it doesn't feel cluttered even though it gives you plenty of info. I’ll admit, there’s a bit of a learning curve at first, and logging manually takes some effort if you want to be thorough. However, the AI food description feature is impressive; when you add a bit of text to describe your meal, it’s surprisingly accurate and saves a lot of time. We also really love that the app stays neutral—it just gives you the data and adjustments you need without making you feel bad if your day wasn't perfect. Regarding the cost, we actually see the subscription as a big positive. When it comes to your health, it’s worth every penny. We spend money on so much junk that has no real value, so paying for a high-quality tool that actually helps us improve our lives feels like a great investment. If you’re looking for a reliable, straightforward way to track your food and see real results, we highly recommend it..MrSimpleTruthVersion: 5.7.6

It worksThis app is pricey, but I believe it’s worth it. Very premium feeling interface, and the program is really good. It makes tracking very easy, the database is quite comprehensive, and it makes adding new foods via the barcode and label scanner quite easy. The coached program has been working for me (ie I’ve been losing consistent weight on my cut). It took the guess work out of calculating my macros which is awesome. The learning curve is fairly steep but once you get a hang of the interface, it becomes intuitive..El Louise 33Version: 5.7.5

Incredible algorithmI’ve used a few different weight loss apps and there’s something better about macro factors algorithm. It uses your weight and your food intake to figure out how many calories you’re actually burning- has really helped me lose weight.Camturner1992Version: 5.7.5

W MacroFactorDefinitely best fitness/Macro tracker on the market.JoshT04Version: 5.7.5

Great app! Worth the price!I really enjoy using this app to track my nutrition intake. It’s easy and the fact that we can scan items, use AI photo to help enter the information and easily copy meals from previous days facilitates a lot. I really recommend using this app and if you are planing a lifestyle change getting the combo with Workout is a perfect solution. I was looking for a reliable app and I found it here!.Akelas83Version: 5.7.5

Changed my lifeNot joking, this app is incredible and has allowed me to accomplish a level of control over my body that i never thought was possible. Thank you Jeff Nippard!.Stream TesterVersion: 5.7.5

Feels IncompleteExcellent user interface, but it doesn’t take in consideration the workouts you do. I mainly run, so I would like to see how many extra calories I’m allowed in a day. Also, doesn’t have an hydration tracking feature..ItsunforgivenVersion: 5.7.5

5 starsBest calorie tracking app I ever used. Doesn’t give you that tedious/cumbersome feeling. This app aswell as its workout counterpart app has kept me way more consistent towards my goals! Highly recommend..AlexyjamnoveVersion: 5.7.5

Need updatesAI is not close to Nutrition facts as others AI.Nicolas ouelletteVersion: 5.7.5

An Essential AppThis is a very functional, incredibly useful app. It has a very accessible UI, tons of options to track food, and has helped me lose 15 pounds; it’s become an essential tool in my fitness arsenal. The only thing that disappointed me initially was that it does not double as a workout planner. You’ll need another app for that. I don’t hold that against the developments however because it clearly wasn’t a function they intended to include. All in all, highly recommend adding this app to your weight loss/management efforts. Do so faithfully and you will see results..MerrickBenVersion: 5.7.5

Thanks JeffBeen using the app for just over a month and actually seeing stellar progress, shout out Mr Jeff Nippard for the support.Nicoletorg16547Version: 5.7.5

GreatIf will tennyson likes it i buy it!! Great app.Thumper2345Version: 5.7.5

Worth every pennyI have tried other apps like this and for me. I found it was the best one. Especially “coaching” wise where it adapts your calories from week to week upon updates and weigh ins. Been doing this for type of thing for years. But the app is not just for people to lose weight. It also works like a charm for people trying to bulk or get that 6 pack for summer. (I’m living proof). Trust the process. It’s worth every penny..StpierreplumberVersion: 5.7.5

Changed my lifeI never really understood macro tracking and thought it to be a pain. I decided to commit and try my hardest to be the best me. Since late August I have lost 40 pounds and had never been more happy with the way I look. MacroFactor has given me the ability to still have fun and enjoy my life, but be accountable to my weight goals. Thanks a ton!.Dj1790Version: 5.7.5

Marco targets barley visibleGreat app. My only thing is the interface. Specifically my Marco targets can feel hidden at times. Maybe take a note outta apples “rings” mechanism and make the targets pop more in the app.DanteadamsVersion: 5.7.5

Bien buenoUne bonne appplis si tu entre les vrai donné tu va maigrir mal sale.RenikeverVersion: 5.7.3

Impressive how far this app has comeI’ve used quite a few nutrition tracking apps but I gotta give it to MacroFactor for the lightening fast user interface. I did the free trial out of curiosity but ended up cancelling subscription with the other nutrition app I’ve been faithful to for the last 10 years. I love the AI photo tracking feature, little info-graphs and the fact that the app syncs health and workout data from the phone and accounts that into nutrition coaching. Showed it to my GF and a few other friends and they converted to MF too..Binish HassanVersion: 5.7.3

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.7.9

MacroFactor - Macro Tracker Negative Reviews

Don’t see the valueThis app doesn’t offer anything that isn’t also offered on the free tier of myfitnesspal but for some reason it is a paid subscription. The only difference is that the goal setting is slightly better and the whole app’s scope is simpler and more directly focused on macro tracking. If all the features currently in this app were free I would use it over myfitnesspal, and if there was an actual useful feature that makes sense to be on a subscription model premium tier then I would probably also pay for the premium tier… but as of now there is no feature in this app that is worth paying for. Kind of disappointed that Jeff Nippard is promoting it in its current state. It feels like the developers are just taking advantage of the people that sign up for the free trial and forget to cancel before they have to pay for it. To be honest that sales tactic is predatory and should be banned from app stores. Not a good look, Jeff, I used to consider you as one of the people that offers recommendations I could trust but this app promotion is a little too far on the “selling out” side of things..ScottvvvvvvvttttVersion: 1.0.10

Not worth it if you are Canadian just yetIt is missing a very vast amount of Canadian foods which sometimes have different SKUs depending on the provinces. Otherwise, this is much better than my fitness pal.Alexi TanguayVersion: 1.5.3

PaymentI usually never write reviews but i hate apps that are free and have in app purchases right from when u sign up and not even let you try the app other than 1 week free trial. there’s free chronometer apps that have all good options and track fitness along with it there’s no justifications for your app to be paid for other than premium features not sure what exclusivity you offer but not a chance it’s justified by paying right off the start from signup.👎.MasterclapsVersion: 4.3.3

Kinda disappointed but wait hear me outI love Jeff nippard I’ve been watching his content for years! I figured it was about time I download his app and give it a shot. Went threw all the hype in the into of the app just to realize I had to pay, don’t get my wrong I want to supposed Jeff and his journey to greatness and id love to pay for his app but I don’t think you can put a price on health, you shouldn’t have to pay to get knowledge of being healthy, you should be willing to provide this service so people don’t have a reason to back out, I know a lot of people who back out of healthy things simply because price holds them back. I feel like if you were to go abouts this it should be like “my fitness pal” a free and paid version, cause at least I can show people new to health that it’s easy to be healthy and that is what makes me happy..UrmamspusspussVersion: 2.1.4

Great app concept, but ChatGPT-style logging leaves it in the dustI love the idea of the coaching and check-ins — great concept and it could make a good AI nutrition coach longer term. But the food logging feels totally outdated. I travel and move between a lot of places and using ChatGPT to log meals is way faster and more natural than tapping through menus. I feel like the app needs to ride the LLM wave — that’s where users are headed. Everyone knows how to talk to AI now. Forcing users through boxes and dropdowns just feels clunky. Not to mention, I already pay for ChatGPT — I don’t need another subscription just to log food. Here’s the format I use that makes it effortless, I just use this instruction in a chatgtp folder and make a new chat thread for each day starting from midnight: Log food for [YYYY-MM-DD] in this exact format: Each food item on **one line**: - Food name – P: __g / F: __g / C: __g – __ kcal Then, show daily totals in this format: PFC Totals: - Protein: __g (__ kcal) - Fat: __g (__ kcal) - Carbs: __g (__ kcal) - Total Calories: __ kcal Thread title must be: macro – [YYYY-MM-DD] From there, I can update it using voice input using chatgtp every time I eat — include a picture of the food, read off a label so it calculates per 100 g or 175 g, or even ask what good food choices fit my remaining macros for the day. I can ask it a lot of questions. That’s what 2025 food logging should look like — fast, flexible, frictionless, and smart..G00dn3tVersion: 5.5.0

No free optionTo many useless questions when u create an account, no free option, just waste of time.Ironwaffle452Version: 5.5.0

No free trialI wanna try the app to see if I like the way to navigate and compare with my fitness pal what is the best for me. That app ask to blind buy without knowing anything of it. I’m gonna stick with MyFitnessPal.Francis RodrigueVersion: 5.5.0

App is not made for femaleI was very excited to use this app after my husband found it. Coming from MFP I thought the premise of it was amazing. However after using it for about 1 month it tanked my calories so low that my body started shutting down and going into a relative energy deficiency. I ended up getting night sweats, losing energy, having significant brain fog and also deteriorating in the gym. It wasn’t until I manually increased my calories about 500 on my own when all of my symptoms got better. This was reflected in the metrics on my whoop as well. The other thing to note is my periods were affected and for those that know the female anatomy a change in your periods means that you are probably decreasing your calories too much in an unsafe manner. Ultimately this app is really not made for the female anatomy and does not account for any of this. This is discussed on their Reddit account and they do not know how to address it. For any females interested in this app, please make sure you listen to your body because it’s really made for men in mind..Sosonam8Version: 5.1.4

Way Over HypedThe app itself is mediocre. The worst part is the directory/database is very limited, and the search engineer is very bad - if you change the order of words around you’ll often get no results for common food products. Many common foods missing outright. Beyond many common foods missing, just logging the food is more tedious and more steps than most trackers. The core value is a tracker is 1) database and 2) ease of adding. Macro factor misses the mark severely on the two most important components of a tracker. Significantly worse than MyFitnessPal’s free version for those 2 reasons. Only reason this app is so popular is because of Jeff Nippard and social media. Don’t be fooled..Ben ragesVersion: 4.4.2

Shady Business ModelSigned up for the 1 week free trial, got charged money the day of signing up… I go to check my bank account and they charged me again before the month was even done… with a price increase. Do not get this app and you will thank me later. Don’t know how someone can do business like that.Ram1394Version: 2.7.10

Doesn’t sync workoutsSays it syncs with Apple Health which is false. It only syncs weight and nutrition. This app is to track your nutrition so why would you synchronize that from Apple health? Makes it pretty useless if it’s not going to automatically synchronize your workouts and expect you to manually enter them every every day. That’s definitely a dealbreaker so I’m cancelling my trial..PsychoBunnyTOVersion: 2.6.8

PriceHad to download it before I was able to get any information about pricing - which was clearly intentional. Doesn't reflect positively on you..Dylan118dylan118Version: 1.0.6

Very meh.Didn’t have a lot of foods. didn’t account for how much of body weight was muscle. barely allowed me a healthy amount of calories. kept decreasing. felt like i was starving for a fitness comp. this isn’t a great app for someone who exercises. maybe it’s great for men but cutting calories below 1100 just doesn’t make sense. also too expensive..Kc1234567898Version: 5.7.9

Crashing for meCrashing for me can’t open.Sac121019Version: 5.7.7

Ignored support request.App needs more warnings that it’s pretty useless unless you really know what you are doing and are will to spend half your waking life logging food. Buyers regret with 7 day trial accidentally going to year. No response from support..RbfishVersion: 5.7.6

MehI didn't like this app at all, first when I started I entered my weight, my goal, and how much exercises I do. Then app counted for me to eat 1200 cal a day, what is extremely low. I contacted customer support, and they said that I can manually establish my calories for day, and after some time app will adapt. It's been more than a month, it keeps telling me eat for 1200 cal. What's the point for me to pay roughly 20 cad a month for app that trying to give me eating disorder, and where I need manually adjust my diet. For that money they're a lot better options, and way cheaper. I'm disappointed..Jestia.pershVersion: 5.7.6

No free optionTakes 5 mins to sign up then surprises you with a forced expensive membership.Justin DhillonVersion: 5.7.5

NOT FREEI was excited to try this app. However it’s unfortunate that you have to answer all of the questions just to be told you need to pay for an app that states it is free. There is no free option. I will stick with myfitnesspal..Summerk66Version: 5.7.5

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 5.7.9