Momence, Inc.Momence Customer Service
The Momence app makes it very easy for you to manage your Momence account, book into your hosts' classes and events, watch their on-demand content, and keep in touch with the hosts that you are following. You can easily message your hosts if you have a question or want to share something with them. You can also follow their public feed to see any announcements they make, promos they run, or content they share. You can book into events and classes and watch on-demand videos within the app as well.
Momence App Comments & Reviews
Momence Positive Reviews
Newbie YogaI had not been practicing Yoga in years…I found this place near my house “305Yoga” I can’t Say is easy but is challenging and I like that. I feel so good I made this decision to finally start yoga again. I am not only working on getting stronger but I see how good it made me with having much more patience about my everyday life and how they make Sure each day I attend we are grateful about the simplest thing a day could offer. I highly recommend “305Yoga” a life changing experience. Thank you Terri for the for the opportunity! 🧘🌟🌟🌟🌟🌟👌.Version: 4.12.0
Great app, very convenient and easy to use!Everything works perfectly and the interface is super user-friendly. The only small issue I’ve noticed is during the payment process — after I pay, the app sometimes shows an error message saying that the payment didn’t go through and the class wasn’t booked. However, I still receive confirmation emails, the money is charged from my card, and when I reopen the app, the class actually appears as booked. It’s not a big problem, but it can be confusing at first. Otherwise, I really like the app!.Version: 4.13.0
Can’t finish signing in the first timeI downloaded the app and started signing up. When I get to create a password, the screen jumps to the bottom and I see what must be the continue bar at the top of my screen AND can not scroll up to enter my password to create an account. I’ve deleted the app several times to start over but still bugs out at that same spot. I figured it out. You have to go to the studio and create a login and password, then download the app to login to the app..Version: 4.5.1
App will not openThe support for the app and website is lacking. I have tried to get help but can’t seem to find the problem I am having and no way of contacting anyone. My app will not open. Looks like it’s going to open but doesn’t and goes back to my Home Screen I have force closed my phone twice and both my phone and app say it’s updated but it will not open creating issue when trying to schedule my classes.Version: 4.12.0
Outstanding ServiceMomence is hands down the best software application I’ve ever used. I have a background in both software and fitness and this app impressed me every day. If you’re a studio looking for software to use, this is it. I’ve demoed 10 software packages for gym management and this was clearly #1. If you’re a client, you better hope that your studio uses Momence. My rep from Momence, Damian, is incredible and it’s clear that he cares greatly about my studios success!.Version: 4.9.0
Outstanding Pilates StudioRebel Moves Pilates is a fantastic place to practice. Every teacher is highly skilled. The studio is small enough so that each student receives lots of individual attention. As a 66-year-old beginner who never practiced Pilates I have learned so much & I feel like I’m on my way to better health due to Martina’s, the owner, individual attention. You will not be disappointed in this very clean, very skilled, very special studio..Version: 4.13.0
The app is AMAZING so far.I have only used the app a couple of days, booked four classes and in my first attempt had an issue which was addressed immediately by the company staff which is amazing. Saving directly to your phone calendar is soooo helpful and key. Don’t forget your reminders on case you have something come up I’m super happy so far. Thank you!.Version: 4.13.0
Easy to use but needs substation update capabilityOverall the app is user friendly. The only drawback is that you are not notified if your session changes or a substitute is leading you class. As someone who attends yoga several times a week I find there are guides that just don’t fit with my practice and don’t want to drive all the way to the studio to find my session is not what I originally signed up for ..Version: 4.13.0
FantasticSheri is a very special human being and a fantastic yoga teacher. Her flows are challenging in the best way possible. You get a great work out all while working on your inner peace - Sheri always have beautiful messages that help us to quiet the busy mind and to soul connect. Whatever level you are in yoga, I highly recommend this class and this beautiful intimate studio..Version: 4.6.0
Great appMomence is an easy to use app that makes it easy to book classes and get additional information. It also keeps track of classes you have already taken and affords you the opportunity to rate and review them. I am glad I downloaded it!!.Version: 4.13.0
Good app but could use improvementFor context, I use this app almost daily to book yoga classes and this is the booking platform that my studio chose. My first complaint is that the primary/first page when I launch in to the app should be the ability to book classes for the day. I don’t think putting the past bookings in the first page makes sense since it’s not a function that I would primarily use the app for..Version: 4.5.1
Easy to Use. No SupportEasy to use and book classes. I like the interface and can navigate around. I cannot figure out how to remove studios I no longer go to. I tried to get support help but none of the icons are working. I also tried to message on instagram but no luck there. Anyone know how to remove an hold host.Version: 4.13.0
App updates are frequentNot sure why this is so, but this app automatically updates all the time, at least once a week when I open it. It’s a little annoying but otherwise no problems..Version: 4.3.1
Needs readable size text!App is easy and works well, however, the tiny size font - especially that used to show the number of bookings remaining in a class - could easily and much more inclusively be enlarged. I struggle to read it and there’s no way for the user to change it. Cmon developers, think more broadly!!.Version: 4.13.0
It’s a must haveI use both interfaces. Business/Employee side & Guest side. The absolute crowing glory of the app is the chat tech support. They are so great. I never have any issues we can’t get around or figure out/troubleshoot. As a guest user, it’s super user friendly. Very organized and clean looking..Version: 4.5.4
Works great except logging inThis works great for booking classes, and I like that multiple studios use it. My only issue is that I don’t remember my password, but when I am sent the reset link, it just logs me in automatically. So I never create a new password and have to use a reset link every time I want to log in..Version: 4.13.0
Flexibility for successful agingFor years I’ve had the mantra, to age well you need to be Lean, Functionally Strong, and Socially Engaged. But there was a giant hole in my thinking. I left out a key element. You need to have optimal physical flexibility. Now it’s, you need to be Lean, Functionally Strong, Flexible, and Socially Engaged. BEYOUTIFUL HOT YOGA is a perfect place to get back that flexibility!.Version: 4.13.0
Doesn’t workI pay monthly $159, and now that I am booking for the first time, it says that I will be charged!! Why??? If I have already paid for the whole month. So I will have to leave the wait list before si am charged 3 times..Version: 4.4.0
Studios while travelingI frequent yoga studios when I travel and some of them use this app. Not having the option to turn studios off/on yields a clunkier scheduling experience than back when I only had my home studio(s) on my account. Please consider this feature request. 🙏.Version: 4.13.0
Welcoming StudioMen Welcome, former gymnasts who wanted to tone up and gain flexibility. I’m a senior and honestly my golf game has gotten better as well as my flexibility. Everyone can do it, but it is challenging for the Mind, Body and Soul. Highly recommended if you’re looking for a friendly place to tone up..Version: 4.6.0
App that Doesn’t DisruptI am a big fan of Momence because it doesn’t keep asking the user if they are “SURE they want to book a service?” (the very service they just booked). One is confident that one has made the correct booking decision - I think - because Momence makes the reversal process sooo easy !.Version: 4.13.0
Quality InstructorDonna is top notch. I have taken from many instructors in both Summerville and Florida. She is one of the top. I am an older nurse and feel confident that I will not injure myself in her classes but she will definitely push you to achieve results..Version: 4.5.1
Best class in town.From the people to the instructors and the vibe. Everything is completely different than the other studio in town offering the same thing. Not too hot but just right. I love it here..Version: 4.13.0
SuggestionIt would be good if Momence had a memory for the guests I check in for the social club that requires this app. To type my wife’s first/last/email each time is annoying. Otherwise, it’s intuitive and quick to use..Version: 4.13.0
Easy to book classes!This is so easy to book and cancel literally took me less than 2 minutes to sign up for the app and 3 minutes to book 5 classes..Version: 4.13.0
EasyVery easy to review. I like the site because it shows you pass bookings and who you were with, and also shows who you will be with for future bookings as well..Version: 4.6.0
All the info you needThis app shows all classes available, what plan you are on, how many classes you have taken during your monthly membership. Just perfect..Version: 4.4.0
Very easy to use!Allows me to view and book events by my favorite yoga instructor. Booking process is VERY smooth and it is great staying connected for updates. Also love receiving messages my instructor sends out!.Version: 1.0
GratitudeEvery class is helping reset my nervous system and improving my circulation. Most of all, it’s adding peace to my week! I couldn’t be more impressed with the instructors for their amazing effort and knowledge..Version: 4.13.0
Outstanding Mat Class!An incredible mat class—thoughtful, challenging, and beautifully taught. The quality and depth are always outstanding. I left feeling stronger and more connected in my body..Version: 4.13.0
Auto logged out?App is great except that I keep opening the app to find that I was logged out :’( Please fix!!! Also would be great if you could add feature to automatically add classes to a connected iCal or gCal (MINDBODY app does this and it is very useful) when you sign up instead of having to manually add it..Version: 3.1.7
Needs Google Calendar integrationFine app, works well, few bugs. Only noticeable deficit is a lack of Google Calendar integration. An option to automate adding booked classes to Google or Apple calendar would be a useful enhancement as well..Version: 4.13.0
Finally something easy!!I attend several classes with different studios using Momence and I'm so impressed with how easy it is for me to book with each studio using the app!.Version: 3.3.0
First time studentBeing a first time student to yoga and to the studio, I was unsure as to what to expect. But the studio is beautiful and peaceful. The instructor was wonderful, she was funny and she was very peaceful and brought that peace into the class..Version: 4.13.0
Amazing!Beautiful studio and knowledgeable teachers. Highly recommended!.Version: 4.13.0
Great appThus makes booking yoga classes extraordinarily easy easy.Version: 4.13.0
Easy PeasyThis app works. Zero glitches..Version: 4.13.0
Allie’s classes are so importantThis woman keeps my body working and my soul happy. Easy access to her is vital.Version: 4.13.0
No complaintsAmazing and straight forward on everything.Version: 4.13.0
Great booking system from a customer POVOne of the best booking systems from a customer for any fitness classes, specially for myself using it for Pilates, yoga etc. it’s very user friendly and the app itself runs VERY smoothly. Even through the web browser it’s great but I decided to download the app and it’s been amazing!.Version: 4.12.0
Designed for business owners not necessarily working for clientsNotifications for clients are useless, can you please integrate with google/apple calendar or at a minimum notify via text some time before a class? At the moment I receive a text with name of the class which I signed up for, a useless notification. Suggest you add some features for clients to round up and make mire of a holistic solution..Version: 4.13.0
Calender Sync would be amazingOn competitor apps i’m able to sync it to my Apple calendar and it will automatically add or remove classes I booked/ cancelled. On this app, I have to manually add every single class or manually removed. Would love a option to subscribe to a Calendar that does it automatically.Version: 4.13.0
BookingThis app is wonderful. Very easy to use..Version: 4.6.0
It works but I want text optionI wish we could opt for text reminders for classes booked..Version: 4.12.0
UpdateRoom for improvement on interface/navigating app.Version: 4.6.0
Great studioI’m new to this gym and I’m looking forward to attending more classes! Super positive and friendly environment for all :).Version: 4.5.1
Calendar not availableSuddenly I cannot add the classes I sign up for to my calendar. It was so easy. But not Available now unless I give full access to all my events. Not going to do that.Version: 4.3.0
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