The Spot DMV Customer Service

The Spot DMV Positive Reviews

Good appAmazing app that combines all the restaurants in both locations of The Spot into one app to order from. Great app that also lets you combine the different restaurants into one order. The menu for each restaurant has pictures and descriptions of the food items. This app also supports delivery too. The app is very easy to use and makes ordering very simple. On top of that, the app has many promotions and also allows you to collect rewards the more you order..Brian tnVersion: 1.25.0

UsefulUseful and helpful! Even I ordered instore, i still could receive notification through app when my order was ready!! Amazing, guys!!.饼饼麻麻666Version: 1.7.8

The Spot WOWI’m so excited about The Spot,my family and I really enjoy this place,such great food with many different choices.PASTOR TAMVersion: 1.35.0

Great concept, need better executionLove the concept but last time, not all the orders were properly coordinated and so had to go back twice to collect the missing dishes…!.PaddyBurkhalterVersion: 1.21.0

❤️ The SpotThe options are amazing and every single stand has great service..Hoochie HousewifeVersion: 1.36.0

Everything is goodFood is all ways delicious. App is fantastic, it’s the only way I order..Yung_StatzVersion: 1.28.0

The SpotAll the food is good there and the Lemonade at GONGA is delicious. My favorite is Old Bay wings..Kimi4951Version: 1.21.0

The best placeI love here the best food ever.Nito kodVersion: 1.12.0

GreatGreat location Food is good and always hot People are nice.MrsTimes27Version: 1.30.0

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The Spot DMV Negative Reviews

Can’t get refund through appThere have been missing things in my order twice and there is no way to report that on the app. Only $6-7 each, but that is still money I paid for things I didn’t get..Nw37!Version: 1.36.0

First order lieThey tell you that you’re going to get 25% off your first order. And then you download the app and all of a sudden it’s 20% instead. You can’t even ask anyone why it changed. Stop lying to your customers.JudokerVersion: 1.21.0

My credit never gone thruMy credit never gone thru and the people over here never tried to match giving me discount I had to use my Apple Pay which make no sense..TuanheroVersion: 1.7.1

No customer service numberI didn’t get my food and the driver just said it was delivered but never got to me and I now I have no one to call to get my money back or anything.Janyyyrs228Version: 1.21.0

MissingI never got all of my food and there is no customer service number to get my money back..XXXmoniiiXXXVersion: 1.23.0

Fake Reward Points SystemI started using this app a while back when they cut their staff. The reward system doesn’t have a redeem option in the app. Went to the store to order something directly from the kiosk stand and it didn’t accept the QR code for the rewards and the cashier didn’t have a method to redeem it either. It seems the rewards system is there to lure people into buying more without any intent to redeem. Will need to report this to the city of rockville to inspect this as false advertising and fraud..ArbittanVersion: 1.7.3

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