Circle K Customer Service

Circle K Positive Reviews

Best Store Employee Ever!Sam at the Derry NH store (55 Bypass 28 Derry, NH), is the absolute kindest, most helpful, professional store clerk around! He always has been very kind to me, and I light up when I see that he’s working, but the way he treated me and my past visit was nothing short of amazing! Thank you for hiring the likes of Samuel. The fact that you employ people like Sam will keep me a loyal, long returning Customer! He should absolutely be recognized for his superior customer service skills. Thank you again Circle K for employing people like Sam and thank you Sam for your wonderful attitude and personality and customer service skills! Plus, I use the restroom this last time and it was impeccable! You could’ve eaten off the floor, but I decided against it….😉.Avasmum33Version: 1.0.1171

⭕️K truly 𝓡𝓞𝓒𝓚𝓢🥤We have always stopped @ this store but when I started doin rewards & point systems @ all these stores… ⭕️ K jus had tons and tons of much better options games with real time prizes… I can honestly say that we probably visited Circle K about 300 days out of the year and that’s been the past three years. Seven save also was the best thing that they never come up with until they raise the price because in all actuality, I wasn’t saving any money because every time I would go in and get my free drink every day. I ended up buying a candy bar, so I was actually spending way more appreciated 599 price but I will not pay the $10 today… Thnx 🥤⭕️K.Star LeBlancVersion: 3.5.15

Circle ⭕️ K La1 WBRMrs. Kay and her staff are friendly, respectful, welll mannered and NEVER seen chitchatting with a line of Customers as I have at too many places!! I find it HIGHLY RUDE and DISRESPECTFUL to be on your cellphone while they’re checking you out!! This is the 1 and ONLY 1 I come to, the Inner Circle program is great and very beneficial, you get gas discounts, free drink after a couple, free candy, BOGO sales, free pizza,🍕, 🌭 etc rather you win it that day or it’s BOGONdiscounted!! Scanning you receipt especially if pay at point adds up your points as well as games!!!!! Mrs. Kay knows each and everyone of her customers by name, 1st one to greet you in the morning ☀️ and always with a big 😊 smile on her face!!.Heartbroken to HopefulVersion: 3.17.5

Love this app!This app is awesome! They give you free coupons every month for awesome snacks and other circle k items & that’s not all! They also give you five free drinks upon sign up! The app also helps you keep track of your # of purchases that are apart of the circle k inner circle like drinks, pizza , candy, chips and tons of other yummy snacks! Every 6th one is free! I love how simple it is to use and how streamline the process is for the cashier to scan your coupon upon check out! Puts a smile on my face everytime I am able to walk out with something free! Nothing is better then FREE!.OkgnustpostVersion: 3.17.5

Store 2363My name is Courtney I have been going to circle K for over six months and there is a lady that works circle K store 2363 on Seawall her name is Debra. She is really friendly and very nice. She knows me by my name I go in there and every week and get a carton of cigarettes. She’s really funny. and really kind. And everybody else that works there they don’t know me by my name they just see me as just a customer and it’s nice to have someone that knows me knows my name and every time I go there she always tells me hello how are you today.Courtney HarveyVersion: 1.0.671

RewardsI have tried and try for the last two months and a half to get my credit in my rewards activated as a debit I haven’t been successful so far there’s not a lot of help in the stores there’s not a lot of help online and there’s not a lot of help around, so why have a store that offers so muchwhen there’s no help anywhere else think about it do you want to sell a product but you don’t have the resources that’s all I’m saying.XzanthanVersion: 3.9.16

Glenn. Local google guideIn and out service plenty lighting and parking. Clean facilities clean parking lot and clean restroom. Had everything I’d needed and good prices to boot. Also the man working tonite was more than helpful and knowledgeable went above and beyond his job to help me with everything one of my most pleasant stops I’ve made in a long long time. Don’t take my word for it stop on in and check it out for your selves. Promise you won’t be dissatisfied for stopping.Dont wanna nVersion: 3.17.5

K @ I-95 Wilson NCI have patronized this location for 10+ years. It is always tidy and friendly. Sometimes when I just go for a coffee late evenings, it is complimentary. I locked my keys in the car one evening and was treated like family at Grandmas until case was resolved. They are expanding from a pizza kitchen to a Burger corner, and it couldn’t be any neater and less obvious. Highly Grateful for The Donut Peddler donuts and pastries. So dagburn delicious! An occasional treat, though every time craving..CJoy61Version: 3.11.22

Lots of freebies!This app is great for freebies. It also has coupons & $$ off of different in-store specials. It is actually a great app if you’re on the go & need a quick pickup. The free items range from soda, coffee or tea, chips, candy, you name it. I’ve actually won a $50 gift card through a game in the app, as well. If you stop at Circle K, you should definitely get the app..VkmartiniVersion: 3.17.5

Stopped workingThe app was great while it lasted but all of a sudden today it just stopped knowing where my store was and I can’t use anything on it. I can’t use my inner circle and I can’t do the circle k days of gifts. I tried redownloading it and it just stopped and I can’t use anything I have in there. I would love a reply on maybe how to fix this or if this is happening to a lot of people or if this got fixed at all and my phone is up to date on software updates so I genuinely don’t know what the problem is.AdminPersonVersion: 3.9.15

Positive reviewI love your app and it was a great experience at your store today and this is definitely where I will be going now to get frozen drinks and snacks and gas. I would definitely recommend this app and store to everyone I know. Thank you so much for all the nice prizes and free drinks for joining your club and I will be going here all the time. You deserve this 5 star review 😃.DavidSingerSongwriterVersion: 3.9.16

Great CoffeeI really enjoy stopping at the Harbor circle k after dropping my grandson off at school to pick up a cup of there coffee. The coffee is always fresh nice flavor. I also like when Cindy is working because I usually pick up some hot pretzels to go as well. However they do need 2 cashiers working not just 1 the line at times are very long. Thank you.WildvickVersion: 1.0.318

No free prizes in appI used to win frequently thru the website but only get BOGO items now, which just aren’t that great since lots of other places offer the same. I realize they were probably losing a lot, but maybe note somewhere free items are no longer given. Even on this review, it won’t let me tap a star to rate. I have told many people over the years about your monthly drink deal and game but sadly won’t be now..Mereed419Version: 3.3.12

Excellent AppThis App will not only save you money on your gas, but offers games to play. Which gives you coupons on things inside the Circle K Store. I use this App daily and would recommend it to family and friends..JessehunterVersion: 3.17.5

Circle K app offers Great dealsI’m very impressed with how this app keeps me informed on deals and special events. I love the sweepstakes and bonus items opportunity especially weekend price value added items. Love that I can know the gas price ahead of arriving at the pump!.Melodic56Version: 3.17.5

Always friendly n niceI visit my circle K every day maybe twice a day. I enjoy the workers are always working n cleaning. We have a great group up there. What needs to be fixed is the gas pumps. 20 minutes to fill my truck is ridiculous..Herb n DCVersion: 1.0.1019

MY CIRCLE KThe Circle K that I consider mine is the one closest to my house, which is the one on 28th St. Circle K has the best sodas with the Styrofoam cups and always have good slushy flavors.. the store store is usually always kept super super clean and the staff especially the managers are extremely friendly and helpful. I love it..Britts OpinionsVersion: 3.13.6

Games!Please bring them back! So much fun. Thank you. I wasn’t driving for a couple of months - hope I didn’t miss out on too many complimentary pizza slices, iced coffees, fuel discounts! Back on the road and ready to visit my favorite Circle K’s!.D VixenVersion: 3.5.15

Doesn’t workI used the app for quite a while, but over the past several months it no longer works. The app doesn’t let me interact with it in any way aside from scrolling once it’s open, but the ads and features keep loading and unloading/reloading? Please fix, the app was nice otherwise..DaFlamaVersion: 1.0.1019

Good stuff!!I love all the deals that go on every week is something new, especially on the weekends. It makes me excited to go back another day to see what other good deals I’ll get..SweettashabVersion: 3.17.5

Love the map for real circle ks and the sales!User friendly, love the map feature so that I know which circle ks are real vs owned by someone else. That way I can get my fuel discounts. Also nice to see the promos for sales on food and drink!.Beaglejuice89Version: 1.0.1223

Super convenientI am already a regular customer for circle k since it's walking distance, now I do the same thing but just save a few bucks each trip..Caleb ProvencherVersion: 3.9.15

Circle KThe new Circle K app Inner Circle is an incredible app. I very much like using it free peanut butter pretzels for the diamondbacks game and they gave five free drinks, coffee or fountain and that helps a lot here in Arizona. It’s hot I’m ready for a drink there’s a Circle K thank you Circle K for having this in our Circle app..SmileBatman84Version: 3.5.15

Diesel price is listed instead of 87 octane gasolineThe iOS app now lists the current price of diesel on the main page instead of 87 octane gasoline like it used to. Can this be changed back? I don’t use diesel. Thanks..Charles DeGaulleVersion: 1.0.1171

Awesome PerksCircle K is a wonderful company to shop at and also work for. We have so many opportunities for our customers and also our coworkers as a whole. Thank you soo much.BoomBoxDJVersion: 3.4.10

Will not give me a 10% discountI gave them of a picture of my driving license front and back gave them my bank statement with my information on and they still will not give me the card to get $.10 off per gallon. But they want a five star rating..Chatterbox 007Version: 1.0.1223

Doesn’t always do what it saysPretty cool and useful app when it does what it says… I can’t count how many times I’ve been at the counter with stuff I was supposed to get for free or get a deal on and wasn’t able to get it. Fix this. It’s embarrassing and it’s also lying..ZhubruVersion: 3.17.5

I was skepticalI was skeptical to give out to the company bank information and debit card for checking account it’s all good and I have great deals and discounts I’m in Titusville Circle K is working for me.0014 twice as badVersion: 1.0.1135

App music plays in my other appsEvery time I open my junk email the app music from the game goes o win prizes is playing in the background! It feels like a invasion of my privacy because now I don’t know if my email is exposed is there a fix for that???.MusicdrivingmenutsVersion: 3.4.10

Customer serviceI was in the Pinellas store today and the store manager Lisa was very helpful and taught me how to use the new app. I will always use this location now!.NottumpVersion: 3.17.5

Great App!I used the app for the first time today. I got a free cookie….25 cents off gas….2 sodas for the price of one…and discount on 3 bananas and a coffee! I will use this app every day and recommended to several people..Bizybee18Version: 3.9.16

Awesome staffAbby and Angela at Circle K on south Buffalo in Las Vegas are two of the nicest, hard working and dedicated employees I’ve met in all the convenient stores in Vegas. Don’t know what you’re paying them but it’s not enough? Great store, Kevin.Kevin’s deuce coupeVersion: 3.6.18

CircleK innercircle App!This apps definitely worth having!! Love it!!! It comes with perks that are a complete hit!!! If you don’t have the space on your phone, make room!!! A money savers!!! Love it, love it, love it!.Blessedwoman!Version: 3.17.5

App qualityI have been using this app for some time now and whit this new app I just love it and it is so much better than the old app.AaqaqaqawqaqaaVersion: 1.0.318

Poor email validationApparently their programmers don’t understand what constitutes a legal email address. Some parts of the app allow the plus sign. Others parts, such as Easy Pay, don’t. The lack of consistency doesn’t give me confidence..JwlundyVersion: 1.0.1171

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Circle K Negative Reviews

Do not trust the appTwo days ago I checked the app for Circle K and it said their price was $3.27 per gallon so I use my last $30 to get gas so I went inside and prepaid the $30 went out and pump the gas and after it was done the gas price was showing $3.47 per gallon. I would’ve been able to get $6.00 more gas. So I called the Circle K phone number and told them what happened. Tell them I had pictures of what it showed on the app and what it showed at the pump after I pump the gas and their thing was they could only give me a polar pop, for that would cost $6.00 that I could use for gas. The polar pop was a compensation for my displeasure of the gas price when it showed on the app $3.27 per gallon and said three $3.47 per gallon from here on I am not going to trust the app at all. I am very disappointed and on a polar pop for compensation for the only $30 I had for gas for a week..Sandman3440Version: 3.6.18

No member barcode?I checked the app and saw a special for Friday two for 4 and I went with intent to get this deal from my app and it didn’t even work the worker didn’t even know how to get this to work and on top of that I had to pay more then what the app told me. I say this app has no recommended quality that would make me say I want to see what promotions there are because there not even acceptable at store. I even shown it and the cashier didn’t want to change it to that promotion as if he states I don’t know anything about this app. I would of thought they be up to standards with 711 but there app is much more friendly and easy to follow. I give this a -1 star with the knowledge that this other reviews are just bots or paid cooperatives I bet they don’t even know how to use this app themselves..Az3ntizeVersion: 3.15.2

The latest update added bugs no fixesGet it together people!! Not only does your app not actually serve a real purpose from the consumer’s side (cuz yeah, the discounts all apply automatically when entering my number at the register without doing anything on the app!!) but take up space and steal our data to stuff your already plump pockets with but your stupid app isn’t functioning at all anymore saying it can’t find me, when it found me and I had used it only 2 days ago!! Well if it can’t find me or even work at all, I don’t need it on my phone or in my life at all in fact!! Buh bye!.ChellephyVersion: 3.9.15

Garbage app from a garbage company.On the off-chance the app actually works and doesn’t give you an “unexpected error” (as opposed to all of the errors they were expecting) there’s still a good chance that the idiots who are supposed to maintain the database forgot to do their jobs and your “free” item won’t be free. Then you have to rely on the minimum wage employee to know how to handle that situation. Even worse, when you ARE an employee - like me - and you just want to get your “perk” of $0.20 off per gallon of gas, it just doesn’t work. No explanation, no fix, you just get to pay full price for gas this week. Better luck next time..NishnigVersion: 3.3.12

An absolute disasterThe previous iteration of this app seemed to work perfectly. they continually told us about a new app coming out soon and it did. Unfortunately, virtually nothing works correctly. All of your discount fuel cards that were tied together with a previous card no longer show up and give authentication issues. There was obviously no beta testing with this app and rather they rushed it to the consumers. It’s well known that Circle K is taking over many local stores which I congratulate them on but if they would’ve spent a few extra dollars testing this app it would save the customers all of this heartache..Rafterman50Version: 1.0.29

Trash AppThe positive reviews are just people commenting on how much they like the cashiers. The whole Circle K ecosystem is trash. It’s confused, disjointed, the registration system for a payment card is separate and also stinks. The SMS verification process works in an early step and fails later when it makes me verify my phone number a second time for some reason to finish my profile. I try to connect my Easy Pay card to the new app, and get some PHP couldn’t open a log file error. It’s a comedy of errors. The last Circle K app was also awful. Maybe you need new product leadership..Is This Nickname Taken 12345?Version: 3.6.18

Debit easy pay is horribleEasy pay debit from Circle K. it is horrible experience. It’s so hard to use. It’s crazy that you have to make a debit card and then you can’t connect it to your app and just pay it like that or use your regular debit card and just input a rewards number or something it’s so complicated and convoluted and it’s so hard to get anything corrected if like you use the wrong pin or anything the people that work at a gas station can’t help you with anything you have to call the customer service number, if anything has any issues..Kkat fashion loverVersion: 1.0.1171

Not happyHad a K card to save me 10 cents a gallon. Lost it.. found it then went to use it. Said they canceled the cards last month. Handed a slip to sign up for a new program. Went to car to use my phone to scan & sign up. Then I noticed I would only be saving 3 cents a gallon. Big deal! Went back in to store (Blue Diamond) and there was a line of 8+ people. I was paying cash anyway so saving 3 cents wasn’t worth standing in line. They should have made an exception for me. I left and went to Smith’s where I got gas for 2$ gallon with my Smiths points. So I actually saved 40cents a gallon..LVDOVELADYVersion: 3.5.15

Sip N Save going bye bye😭My wife and I were getting our coworkers to join Circle K app for the Sip n Save that they are doing away with. Much of the time it never gave you the credit on your drinks purchased to be on your way to the 6th free one and they didn’t do anything about it but say oh that is going away. I will not be pushing others to use their app unless they have better customer care and do something that makes it seem above and beyond. Our coworkers and us are huge on morning coffee from Circle K. Now we won’t be..Sdsurfer77Version: 3.15.2

Circle k@key colony flNo one speaks fluent English in this store I have been in twice with questions about how the app works at the pumps. The app awarded me 30 cent discount provided I paid first took forever to find someone in the store who could activate it after pre paying I tried use it without success. I am going to try one more time on Thursday for 20 cent discount on premium gas. Hopefully the new one n marathon is completed soon and they are better at the app.Highway robbery 1Version: 1.0.545

Easy Pay impossible To setupI keep getting a message that “something went wrong” while trying to sign into the enrollment process for easy pay. I know the password is correct and using a bad password gives a proper error. No point in using the app if I can’t even enroll in easy pay. This is how you lose my business. There are plenty of other gas stations near my home at similar price points. The lack of a working app is leading me to go to the competition..MovieWatcher2Version: 3.9.16

Can’t Access GamesI was very excited for the new game to come out March 2024. Finally the Gasino comes out. But when I open it, it tells me to download the app, which I already have. I can not find the games on the app anywhere. It used to be so simple. Just too complicated now. I used to go to the gas station every day to use my rewards from the game and spend money. But now I’ll go elsewhere..Missliss378Version: 3.15.2

TrashThe “new” app is trash. There was nothing wrong with the original. In the original when going through the deals section one deal claims that if you download the new app you’ll get a free coffee and breakfast biscuit sandwich yet there is no such offer in the new app. I have the old app still and use it more often because it refreshes and has actual deals in it. The new app looks like a fifth grader made it, cheaply done and in a hurry..BhczlVersion: 1.0.95

App Redundancy28 years I worked finance. Millions in contracts monthly. This app has me registering, then reregistering and then finally telling me my email is already registered. Well yeah I’ve Registered and tried logging in over several months then deleting the app many times. I don’t give up easy. High 5 to the people with the patience to keep trying. I’m done, too many apps with gas rewards and store rewards to go through this..Pacer5619Version: 1.0.318

App and contests not workingI used to like the app. The contests would give you prizes or cents off but the last several months the app hasn’t worked correctly and the contests have been no good. Looks like we finally got a good contest to play but it won’t let me play. I don’t know why I keep torturing myself and try again and again. I guess I’m just hopeful and don’t like to give up..Royteri2013Version: 3.6.18

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