Circle K Customer Service

Circle K Positive Reviews

Best team everThe employees at the Circle K on the corner of Asheville Hwy. and Springfield Rd. In Spartanburg, SC are, without a doubt the best team there is. They all work together and especially since I’m disabled, they will help me get things that are too heavy or bulky to my vehicle and never gripe about it at all. They know what regular customers are going to get and many times have what I’m going to buy that is behind the counter, on the counter by the time I reach it! I’m sure they have a bad day sometimes but you never know it. They’re always smiling and positive and it makes going in the store a good experience instead of going in a store and the employees never speaking except to tell you what you need to pay. And the store and bathroom is always clean and well stocked. I wish all stores had people like these working for them! Joy Hines.DawjieVersion: 3.22.8

Best Store Employee Ever!Sam at the Derry NH store (55 Bypass 28 Derry, NH), is the absolute kindest, most helpful, professional store clerk around! He always has been very kind to me, and I light up when I see that he’s working, but the way he treated me and my past visit was nothing short of amazing! Thank you for hiring the likes of Samuel. The fact that you employ people like Sam will keep me a loyal, long returning Customer! He should absolutely be recognized for his superior customer service skills. Thank you again Circle K for employing people like Sam and thank you Sam for your wonderful attitude and personality and customer service skills! Plus, I use the restroom this last time and it was impeccable! You could’ve eaten off the floor, but I decided against it….😉.Avasmum33Version: 1.0.1171

⭕️K truly 𝓡𝓞𝓒𝓚𝓢🥤We have always stopped @ this store but when I started doin rewards & point systems @ all these stores… ⭕️ K jus had tons and tons of much better options games with real time prizes… I can honestly say that we probably visited Circle K about 300 days out of the year and that’s been the past three years. Seven save also was the best thing that they never come up with until they raise the price because in all actuality, I wasn’t saving any money because every time I would go in and get my free drink every day. I ended up buying a candy bar, so I was actually spending way more appreciated 599 price but I will not pay the $10 today… Thnx 🥤⭕️K.Star LeBlancVersion: 3.5.15

Great savings with Circle KI was finally convinced to add the Circle K app and use it. For the first time, I was able to save .40 cents per gal. Honestly, I had been going to Shell and using the rewards card, but, I have never received as big of a discount than what I received with Circle K. I must admit I am new to the Circle K app., but you better believe I will be getting my gas there, as well as purchasing other items, such as their Sour Cherries, and Barbeque Potato Chips. I was told the more I purchase, points will build up and I can continue saving….i am definitely happy for the Circle K app.. I think everyone should at least, check out this wonderful app..Lai D "M"Version: 3.25.7

Circle ⭕️ K La1 WBRMrs. Kay and her staff are friendly, respectful, welll mannered and NEVER seen chitchatting with a line of Customers as I have at too many places!! I find it HIGHLY RUDE and DISRESPECTFUL to be on your cellphone while they’re checking you out!! This is the 1 and ONLY 1 I come to, the Inner Circle program is great and very beneficial, you get gas discounts, free drink after a couple, free candy, BOGO sales, free pizza,🍕, 🌭 etc rather you win it that day or it’s BOGONdiscounted!! Scanning you receipt especially if pay at point adds up your points as well as games!!!!! Mrs. Kay knows each and everyone of her customers by name, 1st one to greet you in the morning ☀️ and always with a big 😊 smile on her face!!.Heartbroken to HopefulVersion: 3.17.5

Love this app!This app is awesome! They give you free coupons every month for awesome snacks and other circle k items & that’s not all! They also give you five free drinks upon sign up! The app also helps you keep track of your # of purchases that are apart of the circle k inner circle like drinks, pizza , candy, chips and tons of other yummy snacks! Every 6th one is free! I love how simple it is to use and how streamline the process is for the cashier to scan your coupon upon check out! Puts a smile on my face everytime I am able to walk out with something free! Nothing is better then FREE!.OkgnustpostVersion: 3.17.5

Daily stopI absolutely love our town’s Circle K. It’s become a daily stop for me on my way to and from the school house. Not only does Circle K always have what I’m needing, but I get to see students and other community members there and that’s always a delight. My absolute favorite person to see there is Ms. Ruth, she’s so funny and I enjoy her interactions with the people who come to the store. I tell you, I’d trust Ms. Ruth to run more than a store… that lady is something else. I also love the Circle K app and am thankful to have it when I’m traveling and need to find other Circle K stores..Summer Dog’s MomVersion: 3.22.8

Store 2363My name is Courtney I have been going to circle K for over six months and there is a lady that works circle K store 2363 on Seawall her name is Debra. She is really friendly and very nice. She knows me by my name I go in there and every week and get a carton of cigarettes. She’s really funny. and really kind. And everybody else that works there they don’t know me by my name they just see me as just a customer and it’s nice to have someone that knows me knows my name and every time I go there she always tells me hello how are you today.Courtney HarveyVersion: 1.0.671

Belleview FL Abshier BLVD - Worst StoreThis store used to be the best, cleanest, always stocked. Now it’s a mess 24/7, they allow homeless to sit out front and ask customers for money and or just stare us down. Inside the store is filthy, counters are never clean, floor below fountain drink station is always sticky. Items are NEVER stocked. Fountain drinks machine is either down or ice is down and usually it’s down for weeks. Frosters are never working as well.. Polar Pop Prices are cheap but if you can’t get one what’s the point?.KrisinFloridaVersion: 3.22.8

RewardsI have tried and try for the last two months and a half to get my credit in my rewards activated as a debit I haven’t been successful so far there’s not a lot of help in the stores there’s not a lot of help online and there’s not a lot of help around, so why have a store that offers so muchwhen there’s no help anywhere else think about it do you want to sell a product but you don’t have the resources that’s all I’m saying.XzanthanVersion: 3.9.16

K @ I-95 Wilson NCI have patronized this location for 10+ years. It is always tidy and friendly. Sometimes when I just go for a coffee late evenings, it is complimentary. I locked my keys in the car one evening and was treated like family at Grandmas until case was resolved. They are expanding from a pizza kitchen to a Burger corner, and it couldn’t be any neater and less obvious. Highly Grateful for The Donut Peddler donuts and pastries. So dagburn delicious! An occasional treat, though every time craving..CJoy61Version: 3.11.22

Overall Improvement of StoreStore at 2360 Broadway AJ, AZ. Angel is an asset to your company. The store has improved greatly over the years. I’ve been coming there for 20 years now and it used to be kind of a dangerous place to go. The store was clean and everything was accessible and stocked up. Angel notified me about the free hotdog due to the diamondback win. So real good experience this is my home store and I will keep it that way..Uhtred RexVersion: 3.25.7

Stopped workingThe app was great while it lasted but all of a sudden today it just stopped knowing where my store was and I can’t use anything on it. I can’t use my inner circle and I can’t do the circle k days of gifts. I tried redownloading it and it just stopped and I can’t use anything I have in there. I would love a reply on maybe how to fix this or if this is happening to a lot of people or if this got fixed at all and my phone is up to date on software updates so I genuinely don’t know what the problem is.AdminPersonVersion: 3.9.15

Lots of freebies!This app is great for freebies. It also has coupons & $$ off of different in-store specials. It is actually a great app if you’re on the go & need a quick pickup. The free items range from soda, coffee or tea, chips, candy, you name it. I’ve actually won a $50 gift card through a game in the app, as well. If you stop at Circle K, you should definitely get the app..VkmartiniVersion: 3.24.8

Review of cigarette discountThey would have gotten a 5star review if they had not raised the prices on the cigarettes just as this coupon came out. How convenient is that? So really you are not getting the full $2.00 off when you purchase the 1 pack. I don’t know if it was just that circle k that raised there price or if all of them did. I do know that they have been higher priced on certain things compared to the one that I normally go too..Rickysmommy2020Version: 3.22.8

LOVE but see my suggestion in reviewI've been using this app since it started. Circle K is very generous, however, I have driven to my local stores (3) multiple times to get items won in games just to be told I need to go to the bigger locations that are much farther away. Please consider giving items that are available at every location. This may sound petty but it's fun winning something then very disappointing when I drive to get it just to be told, nope...not here! Happens atleast 85% of the time..Mereed419Version: 3.21.5

Positive reviewI love your app and it was a great experience at your store today and this is definitely where I will be going now to get frozen drinks and snacks and gas. I would definitely recommend this app and store to everyone I know. Thank you so much for all the nice prizes and free drinks for joining your club and I will be going here all the time. You deserve this 5 star review 😃.DavidSingerSongwriterVersion: 3.9.16

Love the app, but having a problemI love this app but I am currently having a problem, I am unable to view stores near me in Jackson, MS. I try searching by location and manually, but it does not show any stores near me. I look on the store locator on the circle k website, and see all of the circle k stores in Jackson. Was wondering what’s going on, thought it would be an update issue, but there isn’t any new update, so unsure..Alexismc04Version: 3.22.8

Great CoffeeI really enjoy stopping at the Harbor circle k after dropping my grandson off at school to pick up a cup of there coffee. The coffee is always fresh nice flavor. I also like when Cindy is working because I usually pick up some hot pretzels to go as well. However they do need 2 cashiers working not just 1 the line at times are very long. Thank you.WildvickVersion: 1.0.318

Lots to choose fromI love the Circle K app. There’s always some sort of freebie or buy one get one available. If you live in Arizona, they have the diamondback strike out free beats, which are pretty cool. Plus you get a discount on gas and the inner circle discount and freebies. Much better than a lot of the otherstore apps. I highly recommend it..IsePrinses65Version: 3.25.7

Love itI love the circle K system . The worker at some of the stores are rude and so disrespectful. Standing there on their phones not listening to you. And have the nerve to get mad at you when you correct what they didn’t get right all because they where to busy on there phones..SexsgjdVersion: 3.25.7

Run goodI feel good just in the screen slow for a moment when put on function to visualize on map the most parts to the stores missing just I hope can fix that for a next + upgrade .thanks ⭕️.Onedollarcity10Version: 3.27.10

Excellent AppThis App will not only save you money on your gas, but offers games to play. Which gives you coupons on things inside the Circle K Store. I use this App daily and would recommend it to family and friends..JessehunterVersion: 3.17.5

OverallI appreciate the gas prices. I also appreciate that Customer Support will call you back. You get to talk to a live. Person is always nice. The games are fun. Always something new and different and there’s always a Circle K around..Chimama09Version: 3.22.8

Circle K app offers Great dealsI’m very impressed with how this app keeps me informed on deals and special events. I love the sweepstakes and bonus items opportunity especially weekend price value added items. Love that I can know the gas price ahead of arriving at the pump!.Melodic56Version: 3.17.5

Cool peopleAlways have a good experience at cirkle K. I hope you guys pay the cashiers well bc they have to tolerate ALOT. You may want to consider backing a Brinks truck up to their house if you have an employee that stays for more than 6 months. Always nice and helpful,.Jkylejames7Version: 3.25.7

Always friendly n niceI visit my circle K every day maybe twice a day. I enjoy the workers are always working n cleaning. We have a great group up there. What needs to be fixed is the gas pumps. 20 minutes to fill my truck is ridiculous..Herb n DCVersion: 1.0.1019

Undeservingly Generous!I have found Circle K to be the retailer in my neighborhood to be the most philanthropic, supportive, competitive, and the best at giving back to the communities they cater to. I always shop at Circle K and also recommend these stores to my relatives, friends and neighbors..GuyanabannahVersion: 3.22.8

Good but make it betterHow about letting the users rate the individual stores were they know which ones they’d like to go to. This will also give you a Matrix to store improvement/reward for employees. How about adding gas prices of Circle K to your app? How about a car wash membership… Bring it back( membership) and include it in one app..GreginflaVersion: 3.28.4

MY CIRCLE KThe Circle K that I consider mine is the one closest to my house, which is the one on 28th St. Circle K has the best sodas with the Styrofoam cups and always have good slushy flavors.. the store store is usually always kept super super clean and the staff especially the managers are extremely friendly and helpful. I love it..Britts OpinionsVersion: 3.13.6

Doesn’t workI used the app for quite a while, but over the past several months it no longer works. The app doesn’t let me interact with it in any way aside from scrolling once it’s open, but the ads and features keep loading and unloading/reloading? Please fix, the app was nice otherwise..DaFlamaVersion: 1.0.1019

HappyI just signed up here so today The one i went to today the lady was so sweet and helpful i will definitely go back to that store as much as I can especially when she is working i really wish i got her name to let them know to give her a hugh shoutout.DommacksamVersion: 3.28.4

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Circle K Negative Reviews

Slow, sloppy app. Collects infoI tried to set this up multiple times. She provided all your information you still do not have access to discount fuel prices. Do you redirected to another site that processes the “ easy pay” payments. Tried multiple times to setup easy pay but it just stops and then send you back to the login/setup page. When I finally did get to the information page it wants all kinds of personal information no other gas payment site has ever asked. Full Name, Full Address, Full Drivers License number, Last four digits of Social Security number. With this much info someone could easily setup another account somewhere. I can see wanting your name and address and of course you would enter a debit card number. But not all of the personal info they are asking for. Remember, this isn’t a credit card with better protection, it’s going straight into your bank account. Out of curiosity i then read the privacy agreement. All i can say is holy smokes!!! Just read it!.JimjrflVersion: 3.21.5

Do not trust the appTwo days ago I checked the app for Circle K and it said their price was $3.27 per gallon so I use my last $30 to get gas so I went inside and prepaid the $30 went out and pump the gas and after it was done the gas price was showing $3.47 per gallon. I would’ve been able to get $6.00 more gas. So I called the Circle K phone number and told them what happened. Tell them I had pictures of what it showed on the app and what it showed at the pump after I pump the gas and their thing was they could only give me a polar pop, for that would cost $6.00 that I could use for gas. The polar pop was a compensation for my displeasure of the gas price when it showed on the app $3.27 per gallon and said three $3.47 per gallon from here on I am not going to trust the app at all. I am very disappointed and on a polar pop for compensation for the only $30 I had for gas for a week..Sandman3440Version: 3.6.18

No member barcode?I checked the app and saw a special for Friday two for 4 and I went with intent to get this deal from my app and it didn’t even work the worker didn’t even know how to get this to work and on top of that I had to pay more then what the app told me. I say this app has no recommended quality that would make me say I want to see what promotions there are because there not even acceptable at store. I even shown it and the cashier didn’t want to change it to that promotion as if he states I don’t know anything about this app. I would of thought they be up to standards with 711 but there app is much more friendly and easy to follow. I give this a -1 star with the knowledge that this other reviews are just bots or paid cooperatives I bet they don’t even know how to use this app themselves..Az3ntizeVersion: 3.15.2

It’s always offIt’s bad enough y’all did away with sip and save. Then you took away the beverage club (even though it as before midnight, I couldn’t get my free drink before you took that program away too!). I’m super disappointed in this app and Circle K as a whole! There’s free items I should’ve gotten but wasn’t able to, after the Diamondback’s won! I was also charged THREE different prices for a King Size Twix ( $2.99 which is the regular price, $1.49 and $1.00). It was supposed to be $1 with any polar pop purchase but y’all messed that up too! I used to love Circle K and this app. It’s very disappointing to customers. I would go to circle K daily and now I have zero desire to even take up space on my phone with this inconsistent app’.J&d8Version: 3.18.7

The latest update added bugs no fixesGet it together people!! Not only does your app not actually serve a real purpose from the consumer’s side (cuz yeah, the discounts all apply automatically when entering my number at the register without doing anything on the app!!) but take up space and steal our data to stuff your already plump pockets with but your stupid app isn’t functioning at all anymore saying it can’t find me, when it found me and I had used it only 2 days ago!! Well if it can’t find me or even work at all, I don’t need it on my phone or in my life at all in fact!! Buh bye!.ChellephyVersion: 3.9.15

VerificationI had to call and talk to multiple people for everybody to say the same thing which is annoying. How can everybody around me verify their age in the app but I can’t and they can’t do anything about it or send me to someone who can. My address on my license has nothing to do with it and whether or not I changed my address has nothing to do with it because if that’s the case nobody would be able to verify their age and yet everybody can except for me. This app is trash if the whole application isn’t working. Those deals are a huge part of why I go to circle k and if I can’t see them then it defeats the purpose.AngryAnn1Version: 3.29.3

App issuesThis app is horribly done. It has pages that won’t allow you to scroll, others that throw pop up information over the information you are trying to read and can not sue to the pop ups that you can’t x out of without doing so to what you were reading, then when you try again it does the same every time. Other menus as wel don’t scroll to allow you to see what’s on them. These issues have been this way for some time showing the lack of attention given by those producers of the app. Do better..Reddd1001dogVersion: 3.24.8

Garbage app from a garbage company.On the off-chance the app actually works and doesn’t give you an “unexpected error” (as opposed to all of the errors they were expecting) there’s still a good chance that the idiots who are supposed to maintain the database forgot to do their jobs and your “free” item won’t be free. Then you have to rely on the minimum wage employee to know how to handle that situation. Even worse, when you ARE an employee - like me - and you just want to get your “perk” of $0.20 off per gallon of gas, it just doesn’t work. No explanation, no fix, you just get to pay full price for gas this week. Better luck next time..NishnigVersion: 3.3.12

An absolute disasterThe previous iteration of this app seemed to work perfectly. they continually told us about a new app coming out soon and it did. Unfortunately, virtually nothing works correctly. All of your discount fuel cards that were tied together with a previous card no longer show up and give authentication issues. There was obviously no beta testing with this app and rather they rushed it to the consumers. It’s well known that Circle K is taking over many local stores which I congratulate them on but if they would’ve spent a few extra dollars testing this app it would save the customers all of this heartache..Rafterman50Version: 1.0.29

Trash AppThe positive reviews are just people commenting on how much they like the cashiers. The whole Circle K ecosystem is trash. It’s confused, disjointed, the registration system for a payment card is separate and also stinks. The SMS verification process works in an early step and fails later when it makes me verify my phone number a second time for some reason to finish my profile. I try to connect my Easy Pay card to the new app, and get some PHP couldn’t open a log file error. It’s a comedy of errors. The last Circle K app was also awful. Maybe you need new product leadership..Is This Nickname Taken 12345?Version: 3.6.18

Debit easy pay is horribleEasy pay debit from Circle K. it is horrible experience. It’s so hard to use. It’s crazy that you have to make a debit card and then you can’t connect it to your app and just pay it like that or use your regular debit card and just input a rewards number or something it’s so complicated and convoluted and it’s so hard to get anything corrected if like you use the wrong pin or anything the people that work at a gas station can’t help you with anything you have to call the customer service number, if anything has any issues..Kkat fashion loverVersion: 1.0.1171

Not happyHad a K card to save me 10 cents a gallon. Lost it.. found it then went to use it. Said they canceled the cards last month. Handed a slip to sign up for a new program. Went to car to use my phone to scan & sign up. Then I noticed I would only be saving 3 cents a gallon. Big deal! Went back in to store (Blue Diamond) and there was a line of 8+ people. I was paying cash anyway so saving 3 cents wasn’t worth standing in line. They should have made an exception for me. I left and went to Smith’s where I got gas for 2$ gallon with my Smiths points. So I actually saved 40cents a gallon..LVDOVELADYVersion: 3.5.15

Age verification does not workCircle K age verification does not work for too many customers. See Reddit. This problem has been going on for too long and it just because they are using a cheap service and the form does not include all necessary info - middle mane, apt #, drivers license. claiming to use a public info database just does not cut it. What it does is creates an unfair system where some people fully benefit and others do not include sweepstakes and discounts for products that you have to be 21 to buy..Miguelito'sVersion: 3.25.7

App description needs revision. Stopped showing gas pricesApp stopped showing prices, as in there’s nothing promoting what the price per gallon is anywhere on the homepage like there used to be. I have to search for stores in my area using the map, click on list, and out of the 10 gas stations that show up, only 1 has a gas price listed for unleaded. 3 others only list a diesel price. The final 6 do not show anything at all. Changing my fuel preferences in settings changes nothing..Noneofthenicknamesitrywork1Version: 3.22.8

Circle k@key colony flNo one speaks fluent English in this store I have been in twice with questions about how the app works at the pumps. The app awarded me 30 cent discount provided I paid first took forever to find someone in the store who could activate it after pre paying I tried use it without success. I am going to try one more time on Thursday for 20 cent discount on premium gas. Hopefully the new one n marathon is completed soon and they are better at the app.Highway robbery 1Version: 1.0.545

This day it happened!!! GrrrrIn the breakfast and burger area they have deals for app members like 2 for $6 and 2 for $7 if you are not a member on Circle K’s app. Today it didn’t give me 2 for $6 on the rib sandwiches and warning others. I, for one, will stop buying if their app doesn’t give the deal when it s clearly marked all in the store. And the cashier says they have no way to honor it if the barcode on the app doesn’t give the deal. I have pics also but it won’t let me post with this.Sdsurfer77Version: 3.18.7

Easy Pay impossible To setupI keep getting a message that “something went wrong” while trying to sign into the enrollment process for easy pay. I know the password is correct and using a bad password gives a proper error. No point in using the app if I can’t even enroll in easy pay. This is how you lose my business. There are plenty of other gas stations near my home at similar price points. The lack of a working app is leading me to go to the competition..MovieWatcher2Version: 3.9.16

Wildly ConfusedThis app is so unhelpful. Seriously, how do you not have a tab to keep track of your purchases that earn you a free one? Also, so few of your “deals” or “offers” give you details into what they are or prices. I’m just confused. We recently got our first Circle K in our area, and while I love our store, this app is really doing nothing to compete with Kwik Trip. And, that should scare Circle K. There’s a reason every other gas station is closing in our market..Dominic WhynterVersion: 3.24.8

Can’t Access GamesI was very excited for the new game to come out March 2024. Finally the Gasino comes out. But when I open it, it tells me to download the app, which I already have. I can not find the games on the app anywhere. It used to be so simple. Just too complicated now. I used to go to the gas station every day to use my rewards from the game and spend money. But now I’ll go elsewhere..Missliss378Version: 3.15.2

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