Draft Dominator Customer Service

Draft Dominator Positive Reviews

Brutally difficult to add an ESPN league - but customer support was greatI’ve been using Draft Dominator for 7 years and have the winning record in my league. I love it! I’m not sure what happened this year but I can’t load my league through the app but have to go to a computer, then use Chrome, then download the Football Guys Chrome extension. Are you for real? Well, I did all that. Now I’m there and it says to click on “the button below to refresh the page to login” to my provider but there isn’t a button below. I’ve got 24 hours to get this resolved in time for my draft. This is NOT a good experience this year! edit - I was able to get set with my ESPN league in time for my draft. Customer support was quick to respond and very helpful. I’d give 3 stars due to the difficulty level this year, I should be able to do everything on the app and wasn’t, but the Football Guys haven’t let me down with a quality draft for years now and I’ll give them the benefit of the doubt. Hopefully next year will be much smoother and I’ll be back with a 5 star review..Seeking_the_TruthVersion: 2023.22

Good appI’ve been using the dominator for a few years now so I thought I’d share. I know everybody is saying it, I too remember the $5 subscription and I’m also a little disappointed with the current cost. I think this is one of the better apps out there and do enjoy using it. I also need to make sure and mention the problems I had trying to sync my leagues last season. I was having no luck with everything I tried and I reached out to the football guys support team. Can’t remember who I was working with, but he worked hard to get it corrected and was in constant communication with me through email. I appreciated his support and response to get the app working for me again. Overall, I continue to recommend this app for draft day, but also hope they consider lowering the price someday. To be fair, everything is getting more expensive, but lowering the subscription cost sure would be helpful..JavigvVersion: 2022.13

Great app, but buggy this yearI’ve used this app each year since 2016 - very comprehensive, and invaluable on draft day for building the perfect roster. Even after the recent update, which fixed not being able to filter by position, I still can’t seen to switch between expanded view and the draft board. Just stuck in expanded view unless I start the draft..Fignuts10Version: 2022.11

Great App! Great Website and Content!I’ve been using these apps for years now and have been a subscriber as well. I like the fact that the apps are now included in the subscription since now I only have to make one purchase. The apps are great but there’s also great value in the subscription and articles on the website. Personally I always thought the price of the apps were on the cheaper side so the increase I believe is justified. There’s a lot of work that goes into daily updates all season long and people don’t realize that when they hit that update button in the app. I like the draft app but the dominator app is where the value is. Keep up the good work and remember you can’t always please everyone..Survivor 1Version: 2022.6

Great! But can we please remove Calvin Ridley!Great app and really does help the draft process, but can we please remove Calvin Ridley from the app or rank him much much lower? I’m on rd 2 in a mock draft right now and the app is telling me to pick him next. This should be fixed. To my knowledge there is no way of manually removing a player from the draft process. Update: Switching rating from 4 to 5 stars! Contacted the developer and they got back to me very shortly with a very easy fix to correct the problem I was having. Great customer service!.RichRRVersion: 2022.8

Good, but would be better if the features actually workedThis totally works, but you have to manually set up your league. You can import the league and the team names will be right, but things like draft order and keepers never sync. You’ll have to do it manually. And the projections don’t change for dynasty, it’ll show the same rankings as redraft. If you know what you’re doing, and put in the work to set everything up right, then this app is great. Definitely not worth the $14 I paid, since it doesn’t work at all for dynasty. Just get the basic subscription and you’ll be fine..Ahoo BettyVersion: 2022.13

Loved it too bad… also can’t registerLoved the draft app. Too bad it appears the new business model requires you get both. Was still thinking about checking it out but can’t even start a new registration. Says I am not connected to the internet but yet I can write this review and can get into all my other apps … it is not my internet … it’s your app? Disappointing on both fronts given they had such a good product..GLC@tEXASVersion: 2022.6

Love itBeen using this app for about 5 years now. I love how it adapts to all your individual draft settings. Also nice to be able to do mock drafts. My team is normally very close to what I see in the mock drafts. I can’t find the app for the league dominator is the App Store. I don’t mind the monthly cost because I have been purchasing both apps anyway. Does off a good discount for purchasing for the year..Logs2114Version: 2022.6

Split Screen not supported for iPad ?Can’t use the app in split screen mode on my iPad. Says it’s not supported. Also, my leagues have IR slots and this draft app can’t cope with that making things not as compatible as I’d like. When running a mock draft using my league settings it keeps suggesting positions I’ve already filled and would have zero chance of drafting. App seems less intuitive than previous years. One plus is their player news is updated well..Rsvp_ njVersion: 2023.22

The best draft availableAll other apps are just pulling ADP info. If you’re happy losing, stick with that method. If you want to know what pick has the most value, and you want to dominate your league, you need Draft Dominator. Draft Dominator is fully customizable to your league settings, and if you’ve traded draft picks, you can even set that up in the app..The Original SHONUFFVersion: 2022.8

The best fantasy football draft toolI’ve been using Footballguys for years and this tool is next level for understanding how make value based picks based on your league’s specific settings. Enjoy!.Ramador15Version: 2022.11

DisappointedI’ve bought this app for $5 for years, and would’ve gladly paid double. The switch to a per month or annual subscription is a real disappointment. It’s still good information but the ability to tailor it to your league was huge. I loved just buying the app up front and not having to worry about subscriptions. Please give us the option to go back to the way it has been for years..Broncofan_HVersion: 2022.10

Behind the timesI’ve use this app for years, even before there was a Phone app. In an era where everyone else live syncs with the draft I still need to enter my picks manually. I still give this three stars because of all of the customizations and the fact that it’s still the best for value-based drafting, but live draft sync needs to happen..Theoriginalmike111Version: 2023.22

I trust the rankings but hate the new subscription formatI’ve used the draft dominator for at least the last 5 years, possibly longer but I can’t remember. I like the rankings but I hate that they have moved to requiring a subscription to use the app’s features as opposed to a one time payment for each draft season. I’d give 5 stars if it wasn’t for that..Txhc05Version: 2023.18

Similar issues regarding rate my teamThe app is normally great? This year? Not so much. Multiple issues with importing my league. To their credit, customer service was very attentive and eventually fixed the issue. Now, rate my team routinely either says it can’t import the league or fives everyone an F and doesn’t load anything. If they fix these issues, I’d gladly re-rate the app..Bpaisley69Version: 2022.6

Need last years stats.Need last years stats on there. Last 3 years would be preferable. The 2023 version only shows projections. Also a last years game log would be good. Not to be picky, but when you up the price , people expect more. I use this mostly because the customizable nature works for my keeper league..Big PariseVersion: 2023.18

LoveVery helpful tool. The response team is also very good. I had a little trouble with the app this year and they helped me sort it out very quickly. Highly recommend..BWillis15Version: 2022.6

Fantasy football life saverThis saves me every year for my drafts. It makes things so easy on me especially with the customized settings my league has..Jmo135Version: 2022.6

Of course it’s not free!!Best draft app and knowledge base in the industry. Been using them since 1998. The amount of data and information you get is second to none..GsueaglefanVersion: 2022.6

Winning is mostly EverythingMust-have this app to dominate your league at the beginning, that’s on draft day!.Mellymel/so calVersion: 2022.6

DisappointingI’ve used this app for the past 5 years and it is awesome! Unfortunately for this year, it won’t let you set up your league settings without a $9.99/month subscription. This is truly disappointing!.IrishEppieVersion: 2023.18

Im outAfter years of loving this great stand alone app, will not subscribe at that price: At 9% inflation- very disappointed to see. Re offer as App only at 10$, sure.Greatwhite northVersion: 2022.6

Goes from $6 to $62!! Bite meSee above.Youfy4Version: 2022.6

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Draft Dominator Negative Reviews

Not sure it’s worth the moneyPaid for this for first time this year instead of the fantasy Pros tool. Disappointed in the rate my team. All day today, I receive either a message that my roster wasn’t saved to the cloud or my rate my team grade is D or F because system isn’t picking up all of the spots I drafted. No it’s not the quality of my players drafted. When it does pick up my entire drafted roster, my roster grades are A or B+. Can’t figure out how to contact support directly even though the error message about the cloud not loading says to contact support. Very disappointing so far. It seems injuries that are 4 days old aren’t updated to give the replacement player a boost (e.g. Tim Patrick/KJ Hamler, Hopkins listed as high level recommended player despite suspension, etc…). Contacted the support site cited in the error message and I get message that the company can no longer be found on the zendesk site address from the error message. I’m glad I didn’t pay full price and this came as part of a heavily discounted package through Rotopass..MomOf2+twinsVersion: 2022.6

Sad to give this review this season. Get it together GuysI've been a loyal user of the Draft Dominator and League Dominator apps for many years, consistently achieving success and even winning my leagues with them. This year, I was fortunate to secure the 3rd overall pick, but unfortunately, Draft Dominator and the ESPN app didn't work together. Nevertheless, I had a fantastic draft on my own in a 12-man league, selecting Ja'Marr Chase at 3rd and Patrick Mahomes at 22nd. The ongoing issue is that the ESPN app still isn't functioning, even just a week before kickoff. Looking ahead, the prospects for next season are uncertain because I initially purchased the Draft Dominator app for my iPhone (on autopay). However, I wanted to use it on my new iPad, so I ended up buying it again with the intention of using it specifically with the ESPN league apps information. So, I'm already down over $140, and sadly, I wasn’t able to start or complete a single draft..@SunOvation_SolarVersion: 2023.22

Yeah, they ripped us offI’ll echo everyone else here and express my disappointment at their new pricing. This was my go-to app for years and I was relieved to finally find it back in the App Store. Wondered why it was free and had so many one star reviews, but then I saw why immediately. It’s ridiculous that an app that cost $5 every year is now suddenly $48. I don’t have anything else to add that others haven’t already said, I just want the company to feel the impact of their awful decision to alienate their customers Edit: I’m adding this since they seem to be copy and pasting the same cookie cutter response to everyone. I was actually considering doing one month for $10, but now I don’t feel inclined at all to give this company any of my money unless they go back to their old pricing model. They’re probably just banking on people paying for a month and forgetting to unsubscribe..Djoey UnchainedVersion: 2022.6

Downhill this yearUsed to be my secret go-to app for mock drafts. Did the subscription for the last month or two once it came out and app has not changed although the price has. Inconsistent settings like saying I’m at my roster max for a position when I’m actually entering in picks for other teams is annoying, but the real issue is they’ve taken away the feature to view other fantasy teams rankings post-real draft unless you email it to them directly. Constant issues with no syncing between desktop and mobile app, data getting erased and having to reload all accounts, etc. makes me not justify spending any money on this antiquated app design. Emailed reports/ranking formatting also not compatible since their logo repeats itself 50x in the email body every other paragraph. We’re in 2022, not 2002 html basics. Step your game up..J from the coastVersion: 2022.13

UNUSABLE with ESPN Leagues - former 3 year subscriberI am in a $250 ESPN league that has been running for 10+ years. I’ve re-upped my subscription to football guys two days before my draft. For two straight days the app refused to input the settings from my league. every time I restarted the app, deleted the app, re-downloaded the app, I still got the same “ something went wrong here, please reload” response. I live a busy life and didn’t have time to input all of the intricacies of our specific league into the app before the draft-that’s what I paid as a subscriber for the app to do for me. extremely disappointing as I have been a staunch supporter and user of football guys products for three consecutive years..Nchristie7Version: 2022.11

Why ruin a good thing?Every single app that has a good thing going with a pay once fee has great success. And then somebody gets greedy, sitting around a table discussing how they can “offer” more for a sub based fee. We DON’T want more useless, we want what has been working great for our draft day and that’s it. And no do not say just pay our 9.99 1 month fee then cancel. Your app was 4.99 for YEARS, why ruin a good thing? We all are suffering in this inflation, i can understand a small increase. I would pay 5.99, 6.99 maybe even 7.99 for a one time purchase. But a switch to sub has ruined every app or website I’ve ever used. Time to find a new draft day app..Poppa D 79Version: 2022.6

Used to be so good! And then…This app used to be amazing and helped me win my league for 3 years. For the last 2 years, however, it’s been so buggy that it essentially didn’t work at all on draft day. I blamed myself for not setting things up properly and tried again this year… but now I’m starting way ahead of time, it’s not importing my league at all, and the “help” page I’m being redirected to is just buffering (my internet connection is fine). Used to be worth it, now they’ve significantly raised the price and the user interface has gotten SIGNIFICANTLY worse. Essentially useless..Suz_cluesVersion: 2022.8

Used to be greatI’ve used this app for several years now and had great experiences. The pricing increase was fine and I did pay for 1 month, but quickly cancelled my subscription. Adding and syncing leagues just spun and errored out. After trying multiple times on two different devices I finally got a sync to happen. The ui was in bad shape, columns squished together and overall poor experience. If you are going to change the pricing to a premium I would expect a premium app experience. I wouldn’t even use this if it was free in its current state..Whodey7Version: 2022.11

Great when it’s working correctlySometimes the updates arbitrarily revert to last years data and players go missing. Rebooting the App, manually updating or finding the “restore purchases” helps sometimes. User shouldn’t have to scramble for work arounds. Contacted customer service and got no reply. Disappointing because It can be such a great app when it’s working properly. Been using for several years now and this release has been the most problematic..CrazyLegs5000Version: 2022.11

Bad DecisionI’ve been using this app for years and this year they decided to go for a money grab. Expensive yearly fee or pay by the month for almost twice the cost as the draft dominator of years past. Super disappointed and will be moving on. If you lose customers you can’t stay in business, no matter how much you choose to charge. In this game of fantasy football, there’s a lot of players to take your place. Byyyyyyyeeeeeee.WinningUVersion: 2022.10

A bit tediousAfter setting up my league’s team order and putting names to each, I started the Real Draft and all team names were reset to the previous season’s names. I couldn’t figure out how to change them back. Also, when I made some tweaks to the scoring, etc., an ad would continually pop up asking if I wanted to upgrade to the next level. Because of these distractions, I don’t think that I had my best draft..Vonmark59Version: 2023.19

Normally reliable, this year’s edition is terribly buggyAs much as I have enjoyed Footballguys tools for over two decades, the inexcusably poor performance of this year’s Draft Dominator is leaving a bad taste in my mouth. The app inexplicably has Jacoby Brissett listed as the runaway QB1 despite the projections on his page on the app falling in line with him being one of the worst starters in the league. Unless it is fixed by my draft Tuesday night, this year’s version is utterly unusable and a waste of time and money. I expect much better from you guys..ShupebkVersion: 2022.13

Upgrade pop up constantly.I loved the draft dominator last year as a stand alone app. I purchased the month like suggested as a pro($9.99) close to draft date to try it out. Pop up’s constantly for upgrade even though it shows I am pro. My league uses 2 keepers and I don’t need elite if I custom edit the rosters before draft but app still thinks I need to upgrade so every screen it pops up with the costs annual/monthly screen. Very annoying and haven’t been satisfied with this new version..PurpleTurfVersion: 2022.8

Changed Price ModelWell it’s the same as everyone else…. They changed the price model and ruined a good thing. I’m a long time customer and will be switching to someone else this year. I can’t give them any money for some inflated package that includes a bunch of stuff nobody wants. Just sell the draft tool for $5 like you used to - it’s very simple. I recommend staying away from this company. Edit: Roto’s draft tool is still available for $5 in App Store, use that one instead..BenFDudeVersion: 2022.10

This ‘was’ a great productUntil you started gouging people for $50. The $5 draft dominator option should be restored. I want draft tracking and player projections for my drafts. I don’t want to pay a monthly fee for that and shouldn’t have to. I don’t want or need your in season advice. Gouging the consumer is a bad look. And just doing the “one month then cancel” plan the developer is suggesting to everyone still DOUBLES the cost of this app. You’ve overvalued yourself in a saturated market..Jowhite2001Version: 2022.10

Can’t justify a 280% price increaseI used to purchase this app and online tool for the last 10 years and it was always a reasonably priced product around a $15-17 year for the drafting and in season tool. Now the jump this year for the exact same product being $47 really makes this way too expensive. These guys are charging way too much for a fantasy football app. No more..CanocornVersion: 2022.13

Bugs and priceNormally, this is a 5/5 app. I’ve used this app for years, and I’ve promoted it to many friends. Pricing breakdown is too confusing for most users, and they should have included a one time fee. I went to upgrade today, but bugs in the system won’t let me…. One of the many bugs I’ve noticed this year, as the free version mixes my old draft from 2021 to 2022… hate to say it, but it’s time to move on to another app..JardamnVersion: 2022.13

Bad decisionToo bad you overestimated your need. Kinda silly to open up a void in a section you could’ve owned majority of business in. Don’t try to force product onto ppl for greed. $7.99 price raise would’ve netted you much more revenue. I don’t want the cookie cutter response. It’s your business, run it into the ground if you choose. I’d rather do business with a company that treats customers with respect and this price gouge is disrespectful. Good luck with this, I’m headed to find your replacement.AhytrbxusvVersion: 2022.6

Glorified excelWith the troubles they have importing ESPN leagues, this is a glorified excel spreadsheet for $10!!! You have to manually add it your league right now and it doesn’t even sync from the web browser to the app, causing double the work for what you paid a lot for. I told myself last year I was done using this app due to the cost but gave it one more shot. Never again..Ayay AVersion: 2023.22

Nope! You lost me!! Not worth itThis app was convenient, but not that impressive. I was willing to pay the $4.99 for convenience. $48/year… these guys are about to find out how unnecessary they are. Then they respond telling me to just do the 1 month for $9.99 and cancel… that’s still too much for a draft. There are plenty of rank list available that I’ll just print. The app was convenient, not a crystal ball. Get over yourselves, your greed will be your downfall. Bye.Gmp1978Version: 2022.6

Not Worth It AnymoreI bought the app every year and would get both the draft and league dominator. The new subscription model is more than the total cost for just one month. The total price upfront is almost 5x the previous cost. At this point it isn’t worth it anymore to use this app and site. I’ll go elsewhere for my draft and roster information..Kenny27RVersion: 2022.6

Greed.Give people the option of paying like normal or subscribing for the bloat that most people don’t/won’t use. I don’t care about all the extras. I want to be able to mock and customize scoring like normal. This was my go to for my drafts for years. Now I have to find something new to use and get used to. It’s a shame that greed ruins so many good things. I will be deleting the app..BornwisdomVersion: 2022.6

End of an eraBeen using this app since 2014 and it had never led me astray. This subscription model is simply not something I’m interested in. I would have happily continue to buy this every year as I had if the one time purchase was still available. And it’s not even importing from sleeper correctly (12 man league showing up as an 8 player draft)..M. JacobsVersion: 2022.10

Won’t Sync LeaguesBiggest draft week of the year and keeps saying “not connected to internet” which I definitely am. Disappointed after 10+ years of loyal membership, and their “help desk” is just a bot that keeps mentioning Yahoo even though I am typing ESPN. Need real help, hope they’ll refund and cover cost of my league since I have 0 help now..Phd toVersion: 2022.10

Great app, bad business modelThe SAS model has invaded fantasy football. I’ve used this app for 7-8 years and have rolled along with bundles and price changes because I found value. Sadly this is the year I jump ship and try something new. I’m sure you will maximize revenue and won’t miss me as a customer but I’m out. :(.UnlvswezelVersion: 2022.10

Lost another customerAs you can see by everyone else's 1 star comment I'm further expressing disappointment at the football guys money grab. People would've probably paid 9.99 for this. It's a shame you've gone this route. Like previous commenters I wondered why it was free. It's too bad your competitors will now get money that would've been meant for you..TheylikebillyVersion: 2022.6

Tech has really sufferedI’ve used DD for the past 10 years but their tech has started to deteriorate, been poorly executed and is downright awful now. Left me high and dry on draft night because it cannot import ESPN leagues. Attempted their work around with chrome extension (is this 2005?) and get errors every time. Please refund me my subscription fees paid..BdoubleCVersion: 2023.22

Lost a customerGreat job guys. Ya greedy pigs. There are plenty of perfectly decent draft apps on the market and I gladly pay the $5 because I like this one. But to heck with you guys. Not this year. What you have done is completely alienated people who play fantasy football and enjoy a decent draft app, but aren’t at all interested in any other aspect of what you offer..Mwilson0327Version: 2022.6

TO LATEAlready drafted in all of my leagues before you ever fixed the espn import. Bought this for my draft for the last 6 years to help me track and setup the leagues draft with trades. This year I paid the money and got NOTHING. Will find another app to help me with my draft next year and definitely spread the word about my experience..AgentofKhaosVersion: 2023.22

UnreliableRight before my draft this app decided to not recognize my elite subscription and by the time this was corrected by the customer service team my draft came and went. Between the way over inflated price and terrible reliability, I’m out. What was once a great app, really fell apart fast and is not worth the price at all..Riico_11Version: 2023.19

Subscription not unlocking featuresStuck in an endless loop of subscribing for the paid subscription and being gatekept from features prompted for the subscription..DrewBaby3739Version: 2023.18

APP FROZE DURING DRAFTHave used this app successfully for a couple of years but today I noticed the price had increased when I made the purchase only for the app to lock me out mid way through my live draft. Not good!.GgrraacceeVersion: 2022.10

Nope. Was great - now need subscription??Boooo…...KillmenowthissucksVersion: 2022.6

Price BumpThe price change was a bit too much to swallow this year. Hopefully next year they don’t tie it to the monthly subscription..Western592Version: 2022.6

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