GameChanger Customer Service

GameChanger Positive Reviews

Does not differentiate between a defensive player and their Designated Hitter if they have one!If a player is starting in the field but has a DH (Designated Hitter) batting for them the DH also shows up in the field on defense. I’m assuming this maybe has something to do with the batting lineup being entered and the DH being the one that is listed on it? I am a parent who unfortunately lives in another state so I am still a huge fan and extremely grateful this app exists and that her J.V. High School team uses it! I did pay for Premium Subscription, so far they’ve only played one game and nothing else has stuck out to me that needs to be modified yet. My Daughter started in left field and played there all 7 innings but she did have a DH batting for her and this players name (the DH) was shown in Left Field the entire game. The DH did draw a walk last at bat and my daughter did pinch run for her and that switch was made but an app correction to differentiate between defensive player and DH when this occurs would be awesome! Very happy with this app other than that and so grateful I can listen to play by play as I cannot be present 85% of the season!.Scrambled_Megzz88Version: 5.30

I changed my mind after using PremierUPDATE: I had an opportunity to use a premium account this weekend. EVERY frustration that I expressed in my initial review are addressed. I was able to enjoy the games (including breaks). I was able to replay and make videos of my grandson’s AB’s and plays in the field, review statistics, etc. All as advertised. I was thoroughly impressed and highly recommend the premium accounts, whichever one meets your needs. ORIGINAL REVIEW: I tried to use the basic free app to follow my grandson’s baseball. Unfortunately, if you do not pay 100% attention to the app you are out of luck!! I love my grandson, but I am unable to watch the app 100% of the time. I missed his AB’s and am out of luck. No audio, no play by play to catch up, no box score, no game recap. If the game doesn’t fit your schedule or if you need to go to the bathroom or fix something to eat or answer the phone…you are out of luck. I live on social security and in today’s world I am unable to pay for upgrades. I will forgo the frustration. Too bad there isn’t a reasonable price for seniors on limited incomes..Fog627Version: 5.9

Love the app for the most part.The app is great for the most part my biggest issue is with the search features. The classic app would allow me to search by state or country if I was unsure exactly what town had been used to register a team unfortunately now I have to search by each town even if they are very close together. The second issue is the search will return a lot of results when I use multiple words. For instance I use a league name with the words All Star even if I put quotation marks around it I get a couple thousand results even when limited to the current season. The search will also return all teams with word all or star in them there is no way to limit the search to an exact match. Location is also weird in that fact that some location searches will only return those results from those cities while other would return from multiple cities. You would think it would be the big cities returning multiple and the small just those locations instead I search for Phoenix I will only get teams with a location of Phoenix. If I search for Mesa however, I get Mesa, Gilbert, or Chandler. The search is also weird in the fact that if I have a word in the title that happens to be a place name I will also get all the teams associated with that location if I don’t put a limit on the location. I’m hoping for a clean up of the search function especially with most teams switching over to the team manager app.LizV2249Version: 5.9

Lost too many features from The original GCThey have announced that the original GC will no longer be supported, but they have also left out too many features from the original. For example, you cannot do any research into other teams. It was really nice in GC to be able to search out other teams and view their schedule and results to get a feel for what the team is like. Another example related to the last is the inability to view a replay of a game for a team that I am not a part of. My son and I like to watch his friends’ games sometimes, but we don’t want to be official followers of the team. Yet another example is that there is no web interface anymore. It is so nice on GC to be able to go on your computer and view all the stats, and even download the stats for some of your own analysis. You can still export, but it requires an additional step of emailing the stats to yourself. Anyway, I would give it 5 stars if they could have kept all the same functionality of the original GC, while simply adding to it with the new functionality of GC Team Manager..TyJBVersion: 3.22

Good but could be great…..GameChanger is a great tool and solid platform. I used the “Classic” for years. I was a good boy and switched to the Team Manager as pushed to do upon its release. So after using TM for several season now, I miss many of the small features of the “classic.” Having to put up with the terrible abbreviated names, where in classic you could edit them and have them make sense. I loved the old web interface and watching the games in real time and access to stats. The short game recap blurbs where neat. With the new improvements to AI, those burbs would be a nice addition to bring over to TM. There is a real missed opportunity with team logos being used. I put all the logos for our teams in, yet I never see them utilized anywhere except buried in the opponents section. Let’s see the logos in the schedule and while scoring the games. Also, add to the pitch count. Let’s see totals pitches, inning pitches, and at bat pitches. Lastly, add a fielder’s choice+error option to score plays. Just a few small things that could make TM better and go from good to great..Ghaynes3Version: 5.38

Everything you need for your team!!We are able to send out info via email or text to everyone on the team, their family, their fans, or all at the same time. They do have to sign up for app, but it’s fairly noninvasive, and they don’t have to pay anything. Then they can all follow schedules, games, stats, and so much more. There are memberships, but you don’t need them to use most of the excellent features. You can stream games live from an iPhone and if you have a tripod you can just set it up, and go live and the innovative technology will follow the action. Finally the feature I love the most, stat tracking! You or a member you choose, can track stats and you don’t need a pencil, paper, neat handwriting, or miss the game trying to figure out what just happened. You tap “button” and then you might get a follow up question to get maybe who had an assist or a rebound. There are so many features for all sports, but I have only used it for basketball so far..TaliasDaddyVersion: 6.2

Needs to Commit to Transition but 5 star appListen. The app is great. We are now required to use it to keep track of pitch counts in our state. That being said if you are going to transition from one app to another, you need to just do it and stop giving teams the choice. What has happened is half the teams from our conference use classic and the other use team manager. Now this makes us load every teams roster instead of it already being there. AND most importantly if you pay for a membership (we do) to see other teams pitch counts. You only get the one in the app you are utilizing. I am not paying two membership fees. The review will be updated when this is resolved. Just make everyone go to one app please. UPDATE: GC support has reached out to help remedy the situation. It goes to show you how well they manage and care about their product. Therefore I revised to 5 stars. The critique still stands until the transition is completed..TMac2352Version: 5.9

So many issues that need to be addressedIf I have to get out of the app to answer a text or anything else and come back to it I have to watch a 20 Second commercial. 20 seconds! Then I miss a player hitting or catching. Why do I have to watch a commercial everytime I get out of the app and come back in when a live game is on????? It used to be a 5 second commercial - now it’s 20 seconds or more! When mirroring onto a tv and turning my phone to the side to get a bigger larger full screen picture, the scores take over the middle of the screen NO MATTER HOW I TURN MY PHONE! why is this even a part of the screen? Who wants to see the score over the players. Please fix this glitch! So to get out of it I have to shut it down and come back in - and watch a 20 second commercial! Then by the grace of God I have turned it juuuuussssst right and the scores are at the top and not the middle of the screen. This used to be a 5 star app but with these issues it has been sooo frustrating! We don’t want 20 second ads when we want to see our kids play ball!.Jg's wifeVersion: 5.56

Great app for the kids teamsThis app has been very helpful coaching my kid’s sports teams. Having the calendar, team chat, and rsvp all in one place has been amazing. Looking forward to the “organization” capability recently added as it would be really nice to see other scores in our league, schedule, and potentially standings. Would also hope that staff of one team can watch live streams from their organization without being a “fan” of the other teams as I may want to want some of the other games in my league. The live steaming has been great for family members that live out of town or just can’t make that game. I wish their was an app for the Apple TV to watch games on the TV without screen mirroring, would give 5 stars for that. As a coach having stats and spray charts has been great. As well as the ability to watch archived videos. Wish it was easier to deal with leagues that use kid and coach pitch without a complication work around that is difficult to keep up with multiples times each inning..MarshallucfVersion: 5.4

This team is a God sendMy son struggles with his weight and many self esteem issues as most thirteen year olds do. I registered my son with the “Bears” because of all of the amazing things that I’ve heard about the coaches as well as the team players like “the coaches build the young men up, their supportive, helpful, & understanding “. And so far I can confirm that this is all true. They work with my son on his level of conditioning. And his team mates omg it almost brings me to tears watching them help my son up from the ground or even along when his behind. This team is really a “GAME CHANGER “! And in my opinion a “God send”! My son quits everyday and it’s extremely hard hard for him to do the conditioning but we won’t give up because they don’t give up to On us. I’m grateful. Thank you Bears! We Believe in You! Sincerely Jays Mom..Jay Jr's MomVersion: 5.14

The standard.This is a great app however it is frustrating in how they parse information out in chuncked on the different levels. What you get is confusing in the descriptions when you go to buy different levels. What you can see other than the games as far as stats, replay information and statistical information, especially about ‘your own player at least. Also the coach can limit the amount of information you can see seemingly if you think you’ve payed for it. Overall this is a great app. for being able to follow games, especially if you can be there. The one thing that becomes a little annoying is the background soundtrack during live games. It is good crowd noise to fill the gaps between announcements, which are good to let you know the app is still running, but certain effects become repetitive. However the update that is needed is the detail in placement and type of hit. Deep, middle, shallow outfield hit, weak or hard hit line drive or ground ball etc..Fast Forward H.O.Version: 5.30

Not up to par with other similar appsThe app has gotten better over the last year, but it still lags behind others that have been around and new ones that are coming out. A simple request to have a “Maybe” option for RSVPing would be so beneficial. I have been messaging the Customer Service Team over the last year a few times to ask about this and they can’t provide any answer except “That’s a good idea and we will pass it along.” Also being able to update a “Season” and “Age Level” instead of having to start an entirely new Season would also be highly beneficial. At least the notifications are now pushing through consistently. About 9 months ago there was a terrible lag. When tapping on notifications from home screen of iPhone, the message wouldn’t show in the app so you had to shut down to be able to see messages. Hopefully Team Manager can develop some updates that bring them up to speed with other similar apps. It would be a shame to have to switch to another app that is actually free which is more advanced and has better features..Seth_In_the_OCVersion: 3.17.1

PLEASE ADD A WAY TO ATTACH ITEMS!!Overall- it’s very basic. It’s nice to have the ability to quickly alert all of your parents rather than a text thread. Things that need improvement: please add a way to attach items to the notes section of games/practices such as field map pictures!! This is my biggest complaint, because when you try and send a picture via the team message option, the whole picture doesn’t show up and it gets lost within the thread. Sure would be nice to have the field map with the game info section on the calendar!! I also frequently have trouble with being able to open my message section, so I’ve had to had another parent send messages for me. I’m sure there are other things that need improvement, like some reviewers have mentioned poor update ability between blue sombrero platform on the team page and the app, but I recognize this as a problem and just know not to rely on it. It has potential, but needs some updates, additions, and fine tuning!! I also don’t have experience with other team apps, so I have nothing to compare it to..DisappointedmoneypincherVersion: 1.20

Simple to use. Can be much betterVery easy to use however I think there is plenty room for improvement. 1) Allow members to choose when they get notified of upcoming events. Currently only the coach controls it. However, some like to be notified 1 day or 2 days ahead of time. Some would even like a secondary reminder 1 or 2 hours before event. So that’s limited. 2) Calendars are great to have but this one could be less cluttered. Don’t waste space for days that have no events. Only about 2 events are displayed on the screen. I’d like to see the app just have one line per event so I can see potentially see the entire week ahead. TeamSnap does a good job of this. 3) As a coach it would be nice to see that your message was read or received or acknowledged. 4) back to the calendar for those last minute rainouts would be nice to have a button or buttons to one click canceled or moved to new location which would also send a notification. Now you’d have to send a message to cancel event due to rain but the event still shows on the calendar as active..Gmack24Version: 1.17

Not sure yetUpgraded to this last week and scored our first tournament this weekend. The app crashed multiple times during each game, which I see is a consistent problem. As quick as softball moves I was down two batters counts & balls in play before I could score it… probably looked like a hot mess to any viewers (and was likely inaccurate). I don’t like that you can’t name the chats… or that the “team” chat includes allllll family members linked to a player. Grandma in Kansas doesn’t need to know where we’re going to lunch after a game. Our team logo/photo just disappears. I don’t like that I can’t see a teams roster after the game is scored or that the teams aren’t separate in the game schedule. I didn’t have any issues with the live streaming and received good feedback from our fans. However, paid members should have access to the video afterward, not just admins. I haven’t had issues with messaging. I’m still exploring the different layout and features, but the crashing of the app mid-game is just unacceptable..Amy823Version: 4.5

It’s okayI’m a parent of a soccer player and our team switched to this APP for this season. The team plays at least 40 games each year and trains three times a week. Players are responsible for checking in their attendance, but of course the parents have manage the logistics. I like that I can sync the schedule with my calendar, but here are my suggestions: 1. Add a search feature to the chat. You can’t find anything from a over a week ago or even a day ago depending on how active the chat is without scrolling forever. 2. Add time zone option for the calendar. The team plays games mostly in the CDT, but also travels to the east and west coasts for games. But the team manager has to send MANY reminders that the game time is listed in CDT and the “real” time is XYZ time. This is super frustrating for the parent that traveling with the player and the parent that is at home trying to keep up with the game. Please add this to your next development meeting agenda. Thank you!.TxmomiamVersion: 5.19

Great things comingFrom what little I’ve seen on the baseball side of things, the app and the ability to live-stream, score the game and see things happening is OUTSTANDING!!!! That of course having just played with it a little. I also think it’s great that they added the ability to live feed other sports besides baseball and softball and have added several sports, but the only thing lacking is the ability to live score the games. I understand you can’t do a play by play like in baseball but the ability to at least post a score would be great for those grandparents watching the games from afar can see the score live and don’t have to keep asking via text(offline from GameChanger) or on the livestream. Other than that, GameChanger has been doing a great job with adding things and keeping the game alive, especially in these uncertain times of the pandemic and some not being able to attend games. Maybe add that small change and I’d bump up to 4 stars, maybe even 5(rare for me to give 5 stars)..CopperCopperCrimeStopperVersion: 4.0

Basic for better or worseThe app is Very simple which is good for parents to use. At the same time looks somewhat lower quality compared to other apps just based off of the aesthetics. That said ability to message Through the app but also email or phone call is nice. Sign-up is easy. Calendar is useful but again functionally and aesthetically pretty average. I do not know why it needs to show me every day both as a calendar and as a list. Would be nice to get rid of the extra days on the list except for ones with events. also would be great if you could share pictures and videos in a separate section because I think that’s a very useful addition especially for younger kids where a picture taking seems to be just as important as the game itself. Overall I chose it over the other apps because it simple, easy to sign up, and good for communicating. Despite all that it could be made a whole lot better with some simple changes to make with the calander..Lockedout1Version: 1.30

A good start (updated)I’ll give GC credit for branching out to score different sports with this new app. I’ve enjoyed using the app so far for hockey, but you need to expand the stats for different sports. For example, hockey needs more to track than just shots on goal, saves and goals. You’ve only scratched the surface. You also have shot attempts (misses and blocked), face offs and penalties among other stats. I glanced at football and it was scoring plays only. Long way to go there. I used the original GC for baseball/softball and basketball stats as a sports writer. As I said, I like the app and the new direction you’re going in. (Update to original review below): A suggestion for all the sports. Can you make it so we can change the team abbreviations to something other than what the app comes up with. The older GC baseball/softball and even the basketball app allowed this. The new classic app does not. Just a suggestion. Love your products..MbarrettforumVersion: 5.12

So far goodI am currently on a softball team and I use game changer to reach out too my coaches and teemates. I also use it too watch my sibblings sports games, any games that I want to watch because I get board, support other teams, and too learn off of the teams I may play against in the future. I do really wish that I didn't have to have premium to look over some plays or hits I got because when I watch something like that I learn off of a mistake I could have made during the time. Mostly, I just wish I could do more on their without having to pay for it. One last thing is that sometimes whenever I watch a game sometimes the lighting from video Is burry for a while then sometimes it'll glitch and I'll have to restart my phone and do all this just to watch a sports game. Otherwise I belive this app does deserve 5 stars. ⭐⭐⭐⭐⭐.Pickle/cucumberVersion: 5.64

Amazing appThis app is an amazing way for me to keep track of scores and how the game is going sometimes when I am not at some of my softball games I use game changer to look how my team is! I really enjoy using GameChanger because it is just simple to use and it is just an amazing app I love it so much! GameChanger is so great for people of all age and more importantly it is so good for people who can’t see the games they can go on GameChanger to see! Thank you for making this app so I can just watch and keep updated seeing what I have to wear and a lot more! Keep up the good work and just know that a lot of people are very appreciative of GameChanger including myself parents grandparents and more! Thank you for reading my very long message and have an amazing day and keep up the amazing work GameChanger!?.Punkydoodle05Version: 5.59

Great App for the sports family.My son has played almost every sport, and we always try to keep the family up to date on games when we can because not everyone can make his games. When GameChanger came out and I showed my 92 year old grandfather that he could listen and watch the games he was excited. He’s an old coach and my son ( his great grandson) is one of the only grandchildren that plays sports, so this gives him an avenue to be able to see his games and enjoy it when he can’t travel. Every feature is helpful and easy to use . You can pay and get streaming games or stay free and get the play by play field diagram. It tracks stats and let’s you know how your player is doing. This is definitely a well thought out app. Awesome job..DisneyLouisianaVersion: 5.8.1

Promising but some restrictions don’t make senseFirst season with using this as Team Parent for our soccer team. Pros: 1. I like the calendar function. Very nice to be able to add the location for games/practices and directly open a navigation app if needed. The weather forecast is a nice touch too. 2. RSVP function is very handy. 3. I like that the kids can also be added. My daughter likes to know who’s coming to the games 4. Automatic reminder notification. Saves some time from using the Remind app before every practice or game. Cons: 1. Not being able to add additional parents once one has accepted the invite. This makes it awkward when parents are divorced. You have to ask one of them to add the other parent or delete the player and send invites to both. 2. An administrator can’t edit the players photos. I take pictures at the games and have photos of all the players. Yet I can’t add them to their roster profile. 3. It would be nice as admin to be able to set up notifications for when someone RSVPs. I see this more useful for the “no” responses, so you get a notification if someone isn’t coming. 4. Please allow more online editing. Right now I have to do most of it on my phone. I asked for a roster link and couldn’t edit players I’d already added. Overall, I think the app will be useful but there’s some obvious areas that need to be improved..SpicychaosVersion: 1.31

Add Kickball!!Love the app. Only 2 complaints. Please add kickball as a sport! Take baseball and add 2 positions in the infield for 11 players total. Bam! You’re done. Also, let us reset our rsvp for the roster on each game. We’ve had rain every Saturday for the past few weeks so all the games were rescheduled. GameChanger help desk said we need to delete and reschedule the games. That’s a lot of work for 10 teams, 3 weekend, 2 games per weekend. And I’m just a captain. I can’t force my league president to delete and create a new event for all our games. Now I’m sending a million messages on fb and text asking everyone to fix their RSVP’s for the new date. All the other features are amazing. Live streaming, scoring, replay, your family can watch at home. Love it!.JjdnkirdtibxbVersion: 5.45

App is great, two improvements needed in live streamLove this app — by far the easiest to score a game once you get the hang of it. But there are two issues with the built-in live streaming that need to be addressed: 1) The stream is unstable and stops sometimes on its own. This causes all viewers to lose connection and the stream to have to be restarted by the operator manually, resulting in missed plays from both the live stream and the video recording. 2) The app needs to recognize the type of phone being used for streaming and allow the choice of camera lenses and/or zoom functions. It is using the 1x on my iPhone 12 Pro, but I would want to use the .5x wide angle to get both 1st and 3rd base paths. I believe this is just a function of programming the app to allow a choice of built-in lenses. Please correct this ASAP!.Ryan RVAVersion: 4.3.1

Suggestion to improve appI love this app and use it for my sons baseball team to schedule and score games. One suggestion I have to improve the app is when searching for the opponent team, allow the ability to search for just a state instead of requiring both city and state. Most times you don’t know what city the team is from to enter and the app requires both city and state for the location search field. I always have to leave the location field blank and then have to scan through hundreds of search results from teams all across the country that uses the same team name. Allowing the ability to search by just state will reduce the search results dramatically..Hau D.Version: 5.40

Does most things rightA: I’d like to be able to hide or even delete old teams, but I can’t. B: I recorded a fielder’s choice the other night, the player disappeared from second base, then reappeared on the next base hit to score. We didn’t catch it and it caused a big snafu with the scoring. C: This is the biggest problem... THE TEAM SEARCH AND OPPONENT SEARCH FUNCTION ARE BASICALLY BROKEN. The GC baseball/softball app had an amazing team search function that allowed me to include city, state, and year. This app pulls up all sorts of wildly irrelevant teams from all across the country and various years. That wouldn’t be an issue if it still found the team I was looking for in the first couple results, but searching “Pirates 8U OK 2020” brought up teams in the first 8 results from TEXAS (#1), 2019 (#4), WISCONSIN (#5), and MASSACHUSETTS (#6). It’s infuriating. I’ve spent several minutes going through this terrible list and still can’t find our opponent🙄.Jmfalcon1Version: 3.11

Possibly better thank the old versionI spiked this version better today. The graphics and font are cleaner. We tried to do live from the app today and it kept crashing. I had to keep restarting the live feed, but missed parts of the game since we are sitting right there watching the app to see if it crashed. I saw it was in Beta, which normally means it’s being tested. Do you know when this will more finished? Also, you cannot add family easily for players that already have family. I click on invite family and it takes me to the players information and will not allow me to add it just tells me I can’t change their Information. We have plenty of people that have a lot of family and we really need to figure out how to get them added. Please fix this as our families depend on watch the games this way when they cannot attend in person..Jess78810609Version: 4.0

Love this app! Worth paying for the upgrade too!This is one of the best apps on my phone. Worth every penny if your kids play baseball, softball, etc.. Love the stats and the ability to livestream games and allow people who aren’t there in person to watch. Does require a dedicated staff of parents and coaches willing to keep score on the app, give up their fully charged phone for the game to livestream, etc. but again, totally worth it! Would be amazing if it had a scheduling feature so leagues could use it as well and we wouldn’t have to use multiple sites/apps. Also would love to see a “sign up” type feature within the app for snacks, tokens, team party potluck, etc.. I have other ideas…GC…call me! Haha.Krc546Version: 5.8.1

App nice but some bugs and could use a few more featuresThe app is nice and we love the streaming. A few thing we had to figure out on our own. We were not able to log in with the same account on two devices like it says you can. If you do games created can’t be seen on other device or by team. We were able to resolve by having one account stream and a different account score. Live streaming is great. It would be nice to either be able to cast to a device (smart TVs, fire stick) or have the app available for those or even a website that would allow the ability to watch the live streams so everyone doesn’t need to crowd around a phone to watch..Jbhklh62004Version: 4.2

GameChanger Has Revolutionized How I Manage My TeamsI cannot say enough good things about this wonderful app! I can’t imagine going back to life before we started using GameChanger. I am the director/head coach of a travel ball program as well as coach in the local Rec league. I have been doing so for about a decade. GameChanger takes the place of so many archaic approaches to managing a team. Using the app’s messaging feature to communicate makes having a browbeating team group text unnecessary. Scoring games is obviously the biggest draw but it does so much more than that. I am able to manage all 3 rosters and groups of parents in one place, Schedule games and practices, Know ahead of time who will be available and plan accordingly. For me the thing I love the most (outside of not needing group texts) is the stat tracking. I may be a bit overkill, but I am a firm believer in using analytics. I employ the basic and advanced statistics that is automatically tracked when you score a game to make informed lineup and mid-game adjustments for both my 12U and 10U programs. If you are a coach or manager, YOU HAVE TO HAVE THIS APP!!!.JiofrioVersion: 5.44

SuggestionI’m a coach, use this app for my soccer team, my team parents/family love that they are able to keep up with the players games even if they can’t make it. Only con is when we’re live we do play on a “high school” football field and the players look little ants lol. I’d love to be able to zoom in as much as possible on the player dribbling up the soccer ball who’s on the opposite side of the field, even when trying to utilize a third party app that tracks the player automatically. I purchased the premium, only to find out I’d also have to purchase a whole new camera. 🥴 so I’ve had to switch to another social media platform to share the live experience..Disappointed Tx 210Version: 5.9

Great platform for organization. Constant bugs and issues.My Youth Tackle Football, Flag Football, and Cheer programs all use this app. I am the Webmaster for our non profit and this app has been useful. However, there are never ending bugs, very glitchy is many ways. Parents grow frustrated by the lack of updating of calendar from blue sombrero site. I would update the webpage calendar, reimport it on the app and it would take 3-7 days to show up, often never showing up. It is also very limited if you are a league organizer. Once parents accept an invite you can’t edit anything, even as an admin. You can only upload rosters one time from blue sombrero. Once you do, that’s it. You literally can’t make any edits. It’s a shame because the potential for this app is great, but the bugs and glitches make you question wether or not the juice is worth the squeeze..Good looking fellaVersion: 1.33

GameChanger VS GameChanger ManagerGameChanger Manager is way to difficult to use. I keep score for three teams 2 Teams in GameChanger and 1 team in GameChanger Team Manger. All of our opponents are in GameChanger and we have no access to those opponents GameChanger team manager. This means I have to manually enter opponents rosters every single game even opponents that we’ve already played and have rosters from past games. And when I do manually enter opponents rosters in advance they’re never saved and I have to manually enter them again at the time of the game sometimes more than once. I’ve asked for support from GameChanger and GameChanger Team Manager and no one has responded to my request. 😡😡.JustanothercrayVersion: 3.12

Frustrating for the parentsDownloaded this app due to an email I received as the scorekeeper for my daughter’s team. I told the whole team to convert and it’s been nothing but a headache for them. On the score keeping end, it works the same- so that’s great! But I’ve been told by a few parents that they can’t see the live play by play without a paid subscription. So that’s frustrating. I understand the extras, such as voiceover requiring a subscription- but not just to watch the players at bat and their base running, fielding etc. One thing I do love about this app is getting notifications for every play my daughter is apart of- that’s a great feature. And although I’m the only scorekeeper and am at the games every time, it’s good to know if by chance I can’t make it- I’d get updates on her plays..MaliKam26Version: 3.12

Please please please please please pleaseFix the search function. It really is terrible. I’m the beginning, the search function seemed to be better than the original game changer but something has changed as time has gone on. Searches seem to populate and list by single word match only. Meaning if I am searching for a team with three words in its name, the results list with all the matches on the first word, then all the matches on the second word, etc. I would expect the search results to render the beat matches on all words searches. Also, if a team has dashes in their name, it throws of the search match and doesn’t always render the result. A really frustrating thing. Other than this, we are loving this app. Really appreciate all that it offers. But, wow. The search function is really not great..HelpmelordalmightyVersion: 5.0.1

Almost A Great AppEverything for scoring baseball and following games seems fine. Plus the whole roster and scheduling things is decent. The negatives I have found have to do with scoring a football game and editing an event. Scoring a football game issues - no half time in between 2nd 3rd quarters. Wish there were a way to mention who scored on a play. In general, wishing the scoring for football games was more robust. Editing an event - wondering why they couldn’t make it so that when you need to edit an event, you can’t change the event type. It shows the event type but it is grayed out. I was told that I have to create a new event and delete the old one to make the change. Don’t feel like that is a great feature..Bbbbbbbbombers519Version: 5.18

Update-Fixed! - New version crashes on openingJust updated my app. When I open it, it immediately crashes. I’m still getting notifications from teams I follow but even when I click the notification message the app crashes when opened. Please fix!!! Update - after getting a message from the developer and working with them, my app is now working. Love the fact that the developer reached out and was genuinely interested in helping me maintain access. Went from 1 star to 5! BTW - my fix involved turning off background app refresh, then deleting and reinstalling the app. Everything worked perfectly from there..BobV0523Version: 5.22

Debug & add camera zoom for 5stars1) Fix bug that loses place in batting order and erases part of the opponents lineup when you return to scoring. Happens when toggling to the opponent’s lineup once the game has started & your scoring the At Bat. 2) Fix bug that pairs the video clip to the wrong player. 3) Add ability to select 0.5x & 1.0x zoom on iPhones back. Used to have on but lost a few versions ago. 4) Add ability to swap home/away without erasing the opponents lineup… adds unnecessary heart palpitations to GC scorers after coin flip for home/away, and makes “pestering” the old school paper scorers (bc I didn’t take a picture of the lineup) an occupational hazard.🥴.Richard Cranium2Version: 5.37.1

Overall great but still need workOverall has been great for scoring games but two features are just not working with the same ease. 1) can no longer search up other teams and follow their games. Can only do so if your part of the team..that’s a downfall for keeping up with how friends are doin 2) the live stream always turn off around 15 minutes..I’ve done everything to keep it from turning (phone on do not disturb, alerts turned off, connected to WiFi, screen saver off) and yet it still consistently ends around every 15 minutes. Its frustrating as the score keeper to keep going and having to restart it. Our families love the live feature especially now with COVID and limited spectators but the stopping and starting is a real downfall. Ready to try something different to avoid this.NighttimemaVersion: 3.27

RSVP’ng and team selectionsWhen you were RSVPing to a game or practice, you have to do it one day at a time. I should be able to multi select days that I know my player will be there and RSVP yes or no the whole process is time-consuming because you have to do it each individual day. Another cool feature would be whatever team that you’re playing that day. You could just click on that team and pull up their stats. As it is now, you have to go to the main screen and search for that team and hope that they pop up. It doesn’t make sense to go out of the screen of the team that you’re playing to go search for them on another screen. This app could be so much better with simple little fixes like that..PenneBVersion: 5.60

Great ChangesThe app has changed a lot in 3 years I’ve used it to watch my grandson and his team. Changes this year makes it very user friendly for those of us not technology savvy. I love the team line up and where we can look at our loved ones good plays or batting with the quick videos. Then the video we watch to see the game. At times I have to go to what I call the cartoon layout to see where a player is showing their prowess but it is a bonus because we can’t get a zoom but that’s fine. Thank you for making changes that allows friends and family to watch as if we were there..Mb950Version: 5.21

Good… could be greater!Overall, I love the app. Grateful to have a place to communicate with team and have calendar synced with practices and games. Gave it three stars for two reasons: If you RSVP that your child will not be at a practice or game, the info remains on your calendar. Would be nice if it automatically was removed if you decline attendance. I live by my calendar as it keeps me organized and informed, so seeing something we RSVP’d we are not doing, is very annoying. Second reason is because I wish all the player stats were provided in the Free Version, as I don’t need any of the other subscription options, so I won’t pay for it. I only use the app seasonally, so to pay for an annua subscription doesn’t make sense, mainly because we aren’t using it..RueWorldVersion: 5.42.1

Got it!I missed an amazing game where my son’s team came back from a huge deficit to win the game. Because of Game Changer I was able to not only watch the entire game the next day but video tape a few key moments to have forever!.D Cassidy #11's momVersion: 4.10

AmazingThis is absolutely the best choice to record stats and show play by play for any sport and for anyone out there. It’s so easy and accurate to use!.Nolan KennellyVersion: 5.67

L’outil le plus utile pour suivre sone équipe et ses adversairesJ’utilise GC pour suivre l’évolution des performances des athlètes de l’équipe. Je peux alors proposer des solutions pour les entraînements qui sont utilisés par l’équipe d’entraîneurs. L’équipe d’entraîneurs peut cibler les problématiques grâce à l’outil. En mode compétition, l’outil permet de mieux construire l’ordre des frappeurs et de voir les forces et les faiblesses pour les choix en défensive. On peut observer les adversaires et préparer des stratégies en défensive en fonction de l’historique. Il ne manque plus que la ligue l’utilise. Il va falloir une version en français pour qu’elle soit utilisée partout au Québec. J’adore l’outil..Sabrecoach101Version: 5.66

Good and FreeThe only thing that’s missing is that you can’t message individual people in the group.Capt. EmmaVersion: 4.16

Very useful but one issueI am currently using this app for my school basketball team and it is great but there is one problem, you have to pay 20$ a month just to see stats or video(unless watching it live).CarsBakesVersion: 6.5

Excellent appThis is a superior option to alternative apps for baseball team management, communication and game tracking and casting. The app works very well, and with no ads the ease of use is highly improved. Highly recommended and with the subscription!.Craig DurlingVersion: 5.65

FrançaisLe défaut de cette application c’est qu’il n’y a aucune possibilité de la mettre en français.SebasdesormVersion: 6.1

GoodI love game changer.#88liamVersion: 5.65

Synchronisation BluethootIl would bête great if tour application coule be synchronise Wichita thé scoreboard.JeffSAS-JFVVersion: 5.64

AmazingEverything is perfectly organized on this app it’s just incredible..Jacob….!Version: 5.64

Great app!GameChanger is a great app that we use for all my kids softball and is so useful!.RobloxadoptmefamVersion: 5.64

I love thisGameChanger makes it so easy to see the scores and the plays of the game. Half the time it’s very hard to figure out what happened that’s when GameChanger comes into play. I would definitely recommend this to watch your kids or friends game from far away, or from close by..Bbno$ fanVersion: 5.63

Love it!!Such a great app! A great way to keep updated on my son’s game, whether I am there live, driving, or at home. Truly a game changer!!.Pam Barrett 13Version: 5.63

So good!This app is mandatory. If you have kids in baseball you can live without it..3000waysVersion: 5.63

Thank you GCI can follow my grandson’s game even though I can’t make it what a great app.GiblespaulVersion: 5.61

A small tweakPlayer set up Would like to see more information available for parent/player set up (for older players), such as cell number, etc. to allow for a one stop spot for all things “team”..Dave 10-11Version: 5.56

Maybe improvement?I love the app and it’s great for keeping track of things but I wish that the game recaps were free. I want to be able to read the commentary about my game after I win. That’s really it though..Isabella44444Version: 5.60

RatingIt is a really good app except for you have to have premium to watch the live streams.Almost no room for perfectionVersion: 5.59

Good toolMissing ability to create a calendar event. Otherwise good..Jayant.GVersion: 5.58

Mostly greatMaybe a recent caused this problem where it won’t update synced calendars but otherwise it’s great..Cell the legendVersion: 5.58

Pretty GoodFits most needs but would love Picture in Picture option to keep stream going even while looking something up, checking email, etc..JuliaGulia84Version: 5.56

Not now, trying to watch game.It’s game time guys!.Irish Nana 4Version: 5.55

When one cannot make it to a game and the statsNever miss a game one why or the other thanks to Game Changer. Stats are amazing and game summaries are a great bonus feature..Quinn's Grand DadVersion: 5.42.1

Great app, missing a couple key featuresThis app is fantastic but would benefit from a documents/files section. Would also be great to see an assignments section for games to assign time keepers and video, etc..HockeymomagerVersion: 5.50

Need free statsI think players should get their stats for free by setting up a 2FA.MRTROUBLo9Version: 5.45

Game ChangerI have really enjoyed having this to watch our Granddaughter play ball. We have not been able to attend her games this season as I had back surgery and cannot walk well yet and find it hard to sit. A big thank you to supplying this program enjoyed it very much. Our Granddaughter plays with Kaizen U15 Black out of Calgary..Pinned a cakeVersion: 5.38

GameChangerGreat site I get to follow my grandsons games as I live in Canada.Kowtownkid44Version: 5.37.1

ReviewThis is definitely a game changer If I can’t get to the game Best app ever!.GuyhabguyVersion: 5.37.1

My reviewI wish everything was free..Josh HarquailVersion: 5.37.1

GamechangerWe love Game changer. When we can’t get to a game we always watch the game on game changer. Best thing ever!.Gramma bundaVersion: 5.36.1

Very easy UIThis app is great all around. Very easy to use and the stars are incredible. I’ll never go back to a game book again. AI recaps are pretty great too!.Reid ganongVersion: 5.34

Watching from Caledon ONGreat way to watch our granddaughters play fastball in British Columbia from Ontario..Caledon PapaVersion: 5.33.1

We like GameChangerWe are from Canada but are currently in California. Our ball player grandson is in Iowa. It’s great that we can watch his games on GameChanger!! 😊.CornyowVersion: 5.28.1

Streaming to tvStreaming to a tv from phone is an option I think is needed. Screen mirroring isn’t great.WoolzyVersion: 5.33.1

Search AbilityGreat app. Only thing missing is the ability to search within the group chats..Sup37283Version: 5.25

Milton Mets T2 11UThis is a great way for me to keep up to date and see how my grandson and his team are doing..Aly +HVersion: 5.16

Game Changer loverThis intervention of being able to watch the games when I can’t be there is truly amazing ,,, I’m so thankful people are willing to do the work to accommodate this , you deserve👏.CharthiermanVersion: 5.13

HahahaHHS.JanjjsnnssnVersion: 5.38

Need to have Air Play CapabilityWould be nice to be able to airplay the games on our tv. Watching on our devices are killing our eyes and giving us headaches! Especially us older viewers who can’t always get to a game..Are_you_kiddingVersion: 5.11

Game ChangerThis program has allowed us to watch our grandson play basketball or baseball when we are so far away from him! Love it! Thanks for offering this to us, it really cheers up our lives! Go team Muskoka! 😃💕.Sunshine9!Version: 5.11

DidIt’s ok.Bc ST brcnr ngVersion: 5.6.1

Great app!This app is great! There are more sports so now I can score my hockey team! Great job👍.The Thug PandaVersion: 1.19

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2026.20.0

GameChanger Negative Reviews

Money GrabberI Coach multiple teams for basketball, I reached out multiple times to get some customer service help and of course there is no one to actually speak with, or phone number to contact anyone you have to speak with a robot online or email. I purchased the premium level, because it leads you believe that is he only option to keep everything under on roof basically. Well, I thought the parents were able to at LEAST see their child’s stats if I purchased this level and placed it under “anyone” could see. So, I had all my parents go in lo behold they want more money out of each parent. Which realistically they already were getting it if some of them because they play baseball. So, it is not free to coaches because I already paid. Which I am ok with it was part of my deal now my parents were getting the stick with needing to pay even more money. It doesn’t even have all the correct information needed for basketball game. How do I get a refund from the 80$ I paid for no one to be able to see the see stats?! I’d rather just keep them on paper this is absurd. I’ll find another app that they can see for free and I can stream elsewhere. And… GET A CUSTOMER SUPPORT NUMBER!.M.I.U.13Version: 5.32

Major DisappointmentUsed gamechanger for years and loved it. Switched to team manager since they’re getting rid of gamechanger at some unknown time, and have hated it. There’s things I could do with gamechanger that aren’t capable on team manager. The app constantly is unable to upload the team chat, so players are constantly texting me saying they can’t get the messages to come up. It’s also limited on features. Once you create an event, you can’t edit the type of event but can edit everything else. I had a practice turn into a scrimmage, and had to cancel the practice and create a scrimmage so I could score it. I then had to make everyone rsvp again since it was now a new event. You’re restricted to a yes or no on events. Why not a maybe section and why aren’t you able to add a note to your RSVP. Other apps allow you to add a note so people can add they will be late or have to leave early. So many things can improve and I’m currently looking for a new app after all these years. Very disappointed.W.SansingVersion: 5.0.1

Glitchy and Advertising HeavyAs a parent of two kids I can’t always make it to every event and rely on GameChanger to catch their games. While I love the idea of GameChanger and its intent as a viewer, the stream is constantly pause, regardless if the streamer has strong signal. I’m constantly having to close out of it to get it going again and watch the same 30 second ad before the streaming to start, usually missing my kids at bats. In an inning I’ve had to reload over 10 times because it pause usually making me just give up on watching all together because it’s too frustrating. I would never pay the $90 a year for a subscription when it doesn’t work 80% of the time. Or maybe that’s their plan to make more money. If I purchased the subscription it’d work better and I wouldn’t have to watch ads. I rather have a logo in the corner of the game feed than watch a 30 second video over and over again. I don’t remember this problem a few years ago when they didn’t have the ads playing before the game feed..J SnodVersion: 5.56

TerribleThe old GC app is hands down better and easier to use! All I’ve had is trouble with and confusion with this new TM app. When I send questions to the app help I receive no response. This change will cost GC a LOT of customers! I coach high school and summer baseball and my teams will sadly not be using this app anymore (after 8 years) because of how downhill it’s gone and can’t get any help from them. Coaches don’t want players/parents to have access to be able to change their names on the roster. If you have more than one team on your list then good luck finding a specific teams schedule because they’re all lumped in together. It’s been weeks and all my teams still haven’t been moved over to new app. Using new app is slower and take way too long. You can no longer go in and edit game stats like you could in old app. These are just a few things I noticed after one weekend of using the new app! Unfortunately that old GC personal touch, high quality and care is gone now for some reason and I hate to leave but they leave no choice now..Coach099Version: 3.12

Search function needs to be dramatically improvedWhen creating an event, I typically have to search for the opponent. In the “old” GameChanger, adding terms would refine your search criteria, with additional terms narrowing your results. In this new GameChanger, the search criteria works counter-intuitively as an ‘or’ (rather than and ‘and’), so if I enter “Virginia Copperheads” I get every team that has either Virginia or Copperheads in their name, and if I add 15U, it adds every team with 15U in their name to my results! And the “Location” filter only helps if you know the town and state that a team is from; this would be much more helpful if you could only enter a state, as many travel teams are from a county or an area, not one town and it’s impossible to guess what town they said they are from. Please fix this functionality. The scoring aspects generally work fine, but this makes the ap very difficult to use!.VA CarolynVersion: 4.13

Good app but…Good app overall but I think it could be a lot better. For starters, I was super excited to see all of my videos and highlights of my game because our coach records out whole game from behind home plate and I hit an absolute bomb but I couldn’t see the video because I didn’t have premium and I think it’s absolutely ridiculous that I have to pay $12 monthly just so that I can watch my videos of good plays. I really don’t think it’s a good idea to have a “premium” though because I can’t even do anything with an athlete profile which I made and I couldn’t put any highlights on there because all of them are locked because I don’t have premium, my point is not to just go on a rant ( even though that’s kind of what I just did) about how dumb it is but I just think people should be able to watch their highlights without needing to pay money to do so..JyfdhjgfcjVersion: 5.36.1

Urgent Call for Essential Moderation Tools in App for Enhanced Safety and User ExperienceI must emphasize the critical need for genuine, user-centered features in the app. Even in the free version, it's essential that staff have the capabilities to delete messages and remove or block participants from the chat. The absence of these basic moderation tools is not only surprising but concerning, especially when considering the real-world implications. A particularly alarming point is raised in the critical comments section, where a coach mentioned a tragic incident involving a team member's suicide. Although the claim's validity is uncertain, it starkly highlights the potential consequences of lacking such features. The ongoing absence of these essential tools, despite such grave concerns, suggests a significant disconnect and underscores the urgency for the app's developers to reconsider their approach to user safety and experience..PatastinkyVersion: 5.52

Plus price shiftingIn the app it says the plus membership is $29.99, but at the transaction it jumps to $39.99.ThebosscurtVersion: 5.59

Ripping you offAs a great tool for people to keep informed with their kids sports you’re doing a great job at absolutely price gouging and ripping everyone off, $20 a month for what ? I loved this app until I went to renew my subscription and saw the price, utterly disgusting.Drw071888Version: 5.56

InconsistentThis app never works right. The play by play voice works 50% of the time. The feed cuts out the majority of the time. Last year it worked seamlessly. I don’t know why it’s terrible now. Hard to swallow when we want to watch a precious family member’s game and we pay good money for this app. Not worth it if it doesn’t improve..Susiev76Version: 5.55

Live activitiesGame changer NEEDS the live activity feature. Live activity was made for an app like this. It’s hard to believe that this feature wasn’t added the moment it was available to implement. Because of this I can only give 2 stars..DanmaitlandVersion: 5.37

Terrible appThis app is not worth the cost. Games never at the time they are scheduled on the app if they are shown at all. I have missedso many of my grandson’s games.GrrrranVersion: 5.17

App won’t workI paid for this app and it doesn’t even work!!! I will be deleting it and getting my money back...just ridiculous!!!.BonamaronaVersion: 5.11

No volleyball scoringI hope this is something that will be added soon..ItishnitsaVersion: 5.10

Crashing!Unable to open after latest update March 30, 2021..N7!Version: 4.1

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