DraftKings Sportsbook & Casino Customer ServiceDraftKings

DraftKings Sportsbook & Casino Customer Service

  1. DraftKings Sportsbook & Casino Customer Service
  2. DraftKings Sportsbook & Casino App Comments & Reviews (2024)
  3. DraftKings Sportsbook & Casino iPhone Images
  4. DraftKings Sportsbook & Casino iPad Images

DraftKings Sportsbook gives you more ways to have skin in the game and get closer to the games you love, all on a safe and secure platform. Join DraftKings Sportsbook for FREE and you could win cash money betting on all your favorite sports.

Bet on all your favorite sports with DraftKings' legal mobile sportsbook app. We're currently live and accepting bets in:
• Arizona
• Colorado
• Connecticut
• Illinois
• Indiana
• Iowa
• Kansas
• Kentucky
• Maine
• Maryland
• Massachusetts
• Michigan
• New Hampshire
• North Carolina
• New Jersey
• New York
• Ohio
• Oregon
• Pennsylvania
• Tennessee
• Virginia
• Vermont
• West Virginia
• Wyoming

We’ve got many ways for you to bet — and win. Put your money on the line with live/in-game bets, cross-sport parlays, moneylines, round robin bets, futures, spread betting, prop bets, same game parlays and more. Or simply pick the winner in pools to win prizes.

And since we’re using the same advanced technology as our industry-leading daily fantasy sports product, you can bet with confidence knowing everything is safe and secure.

Getting started and placing bets is quick and easy:
1. Download the app and create a free account.
2. Find the sport and outcome you want to bet on.
3. Place a bet and follow along to bet live in-play as the action unfolds.


Bets with DraftKings Sportsbook are not affiliated with or provided by Apple. DraftKings is a US company with headquarters in Boston, MA. DraftKings is licensed in the State of Connecticut - License OGO.000003 Privacy Policy: https://www.draftkings.com/help/privacy/us DraftKings

Casino available in CT/MI/NJ/PA/WV ONLY

GAMBLING PROBLEM? CALL 1-800- GAMBLER (1-800-426-2537) (AZ/CO/IA/IL/IN/KS/KY/LA/MD/ME/MI/NH/NC/NJ/OH/OR/PA/TN/VA/VT/WV/WY), (800) 327-5050 or visit gamblinghelplinema.org (MA). Call 877-8-HOPENY/text HOPENY (467369) (NY).

Please Gamble Responsibly. Call 1-800-522-4700 (NH), 888-789-7777/visit ccpg.org (CT), or visit www.1800gambler.net (WV).

21+ (18+ KY/NH/WY). Physically present in AZ/CO/CT/IL/IN/IA/KS/KY/LA(select parishes)/MA/MD/ME/MI/NH/NC/NJ/NY/OH/OR/PA/TN/VA/VT/WV/WY only. Void in ONT. Eligibility restrictions apply. See terms at draftkings.com/sportsbook. On behalf of Boot Hill Casino & Resort (KS).

All bonus rewards are subject to maximum wagering limits and expiration restrictions, are single-use, non-cashable, non-refundable, and cannot be withdrawn. Awarded Bonus Bets expire 168 hours after issuance, must be wagered 1x, and stake is not included in winnings. Eligibility, deposit, and wager restrictions may apply. For full terms and conditions, see draftkings.com/sportsbook.
To learn more about current promotions and associated terms, see sportsbook.draftkings.com/promos

Todas las bonificaciones están sujetas a límites máximos de apuesta y restricciones de expiración, son de un solo uso, no canjeables, no reembolsables, y no pueden retirarse. Las Apuestas de Bono concedidas caducan 168 horas después de su emisión, debe apostarse una vez (1x), y la apuesta no se incluye en las ganancias. Pueden aplicarse restricciones de elegibilidad, depósito, y apuesta. Para conocer todas las condiciones, véase draftkings.com/sportsbook.
Para obtener más información sobre las promociones actuales y los términos asociados, consulte sportsbook.draftkings.com/promos.
El contenido de esta aplicación está totalmente en inglés. Cualquier información obtenida o en la que se dependa de la aplicación se realiza bajo su propio riesgo.

DraftKings Sportsbook & Casino App Comments & Reviews

DraftKings Sportsbook & Casino Positive Reviews

I get really frustrated!!!I think the app could be greater than it is now. I do have the updated app and the highest speed internet Wi-Fi but this app lags a lot. Also there is a form of deception when betting on tennis. I bet on point by point basis mostly and there are several discrepancies I have like at the beginning of a match there is no option to bet on the the first point. Also if you don’t watch carefully it will do that or put the game that’s being played below the next game. You think you are betting on game 5 but it’s actually game 6. What’s messed up is you are trying to get your bet on so fast because it’s so slow processing the bets that you don’t want to have your bet rejected. I’ve probably had 85% of my winning bets rejected due to how slow this thing works. Sometimes I can log out and log back in to get it to function better. I like being able to bet on the tennis like this because other apps are not fully like this but I just don’t like the deception look and the lagging in bet processing!!! I’ve screenshot a lot of these things and hopefully people will avoid not being deceived….Version: 3.22.1

Missing cash out feature screwed me over big time.Before you say I have a degenerate gambling problem I accidentally placed an incorrect bet hours before the event while distracted by something else. (Did not realize I had a small parlay and a seperate 100+dollar bet in the same betslip both in effect) Immediately after, I tried to correct this by cashing out as it was hours before the event even started, only to find that cash out was immediately suspended. Frantically looking everywhere for help there was no live chat or customer support to be found, and my fate was sealed. Lost thousands to this sports book and I’ve gotten 10 dk dollars in return, while Fanduel gives occasional random bonus bets to help you get back on your feet after a tough amount of losses. Until customer satisfaction and support features are worked on, fanduel is a better option. Be safe guys and read every part of that betslip because your money will get snatched the very second you hit place bet, regardless of how long away the legs are..Version: 4.22.2

Good betting app, a few draw backs.The app itself is relatively slow. The profit boosts are nice and unlike anything I’ve ever seen on any other app or site. So that’s a plus. The lag on placing bets etc is a bit annoying, but it’s understandable. The UI is nice and the social hub is a huge plus and extremely underrated. Here is where my issue with DK lies: There is no withdrawal option besides a paper check. They show PayPal as an option, but it doesn’t work because PayPal doesn’t allow any transactions through any gambling sites. It also doesn’t work on Fan Duel, but Fan Duel has 5 or 6 different withdrawal options including Venmo. DK knows that you don’t want to withdraw those funds as a bettor, because you don’t want to screw up your bankroll god forbid you have a bad day, and then have to wait 5-7 business days to get your check in the mail, deposit it and then deposit the money back into your DK account. Which forces the bettor to keep the funds in the account for a much longer time. I understand the business tactic, but it legitimately drives business away from the site. I can personally survive without worrying about if I take too much out of my account. But I don’t think many people who bet on DK are happy with that..Version: 3.24.0

Money talksBeen using DK since the daily fantasy days and was quick to use them one it was legal in my state. If you spend, they will offer. By spend I mean make sure there is a comma in your bets on a weekly basis. If you don’t have that kind of bankroll don’t expect much from promos aside from $10 max bets. A win is a win but they love to limit those. Another pro tip is to never complain to customer service ever, for anything, at anytime, for any reason, no matter what, not even at all, don’t even think it it your head. I was getting boosts with a max bet of $250 or higher. The early NFL season promo of up by 7 points for an instant winner did me in. Bet the titans moneyline and they went up by 7. The bet didn’t pay as advertised. FIVE DAYS later, after 10+ e-mails, 4 requests for a phone call, and none of the above being answered, I was paid from a live support agent, which they no longer offer. Ever since then my promo offers are $10 max. Asked support how to increase my promo offers and was told “These are factors out of our control that we cannot elaborate on”. TLDR: Decent book but do not expect anything besides sub par/non existent offers/customer service unless you spend LARGE amounts of money..Version: 4.6.1

DK is where it’s at!Hands down, if no sweat bets and boosts are your thing it’s here. They are the fastest at withdrawals. It usually takes a minute after the confirmation. They are not the best at parlays when it comes to what you can parlay together. DK is on par with odds. You can shop around but I don’t really bother most of the time unless the juice is considerably lower somewhere else. They don’t hand out any free bets after the initial sign up bonus. Other sites do. Sometimes they have gimmie bets/promotions but there’s nothing better than opening up your sports book and seeing a free bet. I don’t care how much it is. Also they usually void bad bets like if a player is out or gets hurt within the first few plays of the game. Other apps like FD do not and just make you pay. DK is definitely better geared towards customer service. If you have questions or email an inquiry they get back with you in my experience within an hour. Shop your odds but I do truly recommend DK and can’t deny they are still #1 and my go to sports betting app..Version: 4.23.2

Please Read - Tech IssuesHello - I love the way you’ve designed the app and love the SportsBook progress but I think there needs to be some more spend or focus on the engineering and functionality aspects of the app. It took me 4 times to deposit money for the first time because the app froze and I had to re-load and re sign-in. There may be customers that don’t have the patience to wait for that and you may lose those customers. App functionality is going to be so so important for establishing customer loyalty moving forward, especially in states that are just newly adopting legal gambling because this is where the majority of millennials will bet, on their iPhones. Also this is just personal opinion, but I’d consider changing the design of the App Logo. The word DraftKings is too small and the light green is not a color that stands out, especially against the backdrop of a photo or different phone background. I’d use a bolder and darker Green with white lettering and black outlining. You want the consumer to be thinking about clicking your app every time they open their iPhone..Version: 2.38.0

A Seamless Bet on ExcellenceI've been using the DraftKings Sportsbook app for a while now, and honestly, it's hard to find anything that matches up to the experience it offers. The user interface is clean and intuitive, making it super easy to navigate through the myriad of sports betting options. What really sets it apart for me is the variety of bets available; whether it's live betting, futures, or prop bets, there's something for everyone. The odds are competitive, which makes a big difference in the long run. I also appreciate the promotional offers they roll out; they're not just generous but also frequent, adding an extra layer of excitement to the game. The app's performance is smooth, with minimal glitches or lag, which is crucial during live betting. Plus, the customer service team is responsive and helpful, which adds to the overall positive experience. DraftKings has managed to create a sports betting app that feels both professional and fun, making it easy to see why they're leading the pack in the industry..Version: 4.31.1

UPDATE!Draftkings app it’s self is great, but they really need to make it to where you can click on soccer or any sport and click calendar and todays date and look at ALL the games upcoming for today or that day in order from earliest to latest like BETMGM APP! If they did that and gave better rewards & free matches they would be unbeatable in this market! They are by far the best sports betting app on the market they make fan duel look like rookies! Fan duel is horrible and have the worst odds and MGM is sticklers about traveling states! Draftkings takes care of me if I ever need anything one text away and they respond within a few minutes! If you bet sports, play casino, or anything with online gambling then delete all the other apps and ONLY use draftkings!!!!!! They send you your money without 30 seconds idc if you won $500,000 no questions asked they are fast and unbeatable if you win $5,000 on MgM or Fan Duel then good luck!!!! I will never use another app then Draftkings!!!!!!.Version: 4.36.0

All Around Great CasinoI’ve played on just about every casino app in Jersey and Draftkings is without a doubt one of the best. There is a great selection of games to play, Always some kind of promotion going on; Differene kinds of bonuses daily; fast payouts; and if you have a host, Than you always have support at your fingertips. My host, Nathaniel, is one the of the better host that I have had over these past years, and I’ve had a lot of different host. He’s always a text away and he actually tries to help out; regardless of the problem at hand. Ontop of that, he’s fair and that’s an important characteristic in my eyes. If he can help out with a bonus or something along those Lines, he will without a doubt and when he can’t, he always explains “why”; so as a player, I always know the reasons and if I didn’t know, I learned it because he makes sure that you understand what he is saying. Either way, this is absolutely one of the best apps out there!!!.Version: 3.29.0

Casino games are rigged and tons of technical issuesI used to love this app until I won a few bucks. Then all of a sudden I’m playing blackjack with the same cards for 3 days. It was like the cards were never shuffled and I was on an endless loop of the same card combinations and results after cashing out half of my winnings. It was so bad I could predict what total the dealer had, when I would bust or when I could/needed to hit on 17 and not bust. I guess this feature is great if you’re Rainman but I’m just trying to have some fun. Im sure closer inspection would find this practice illegal. In addition to this, everytime I was on a streak all of a sudden my game would be disconnected. That never happens when I lost. No technical issues at all. Needless to say I cashed out my account and deleted the app. I’ll use Betmgm or Fanduel. Sports books are very common and there’s no need to continue to use this app.Version: 3.16.0

Great app but beware.I loved this app. It feels stable so kudos to the developers. Unfortunately as a software engineer myself there are plenty of observable patterns that hints at your profile progressively and noticeably making it nearly impossible for you to have a chance of winning. For the first couple of days you will win a lot. I managed to turn $250 into $5,000. Slots machines and blackjack feel like you have a chance. This is how they get you. Then you you start loosing but not like all the time. Sort of balanced.... but then you can try the slots and hitting 100 times and getting nothing. Then it gets really bad. Bad as in blackjack giving the house 10 and aces 8-10 times in a row while you get 13s-14s and busts as you see all you money bleeding out. Then you start questioning yourself... put more and more money. Remove the app a few times and re-install... because maybe.. just maybe it was you. Down 2-3k later you are here writing a review to help others manage their expectations. Give it a shot; you will see what I mean..Version: 3.3.1

Using DraftKings as a visually impaired or totally blind person and screen readersPlease, whenever you make changes on the Sportsbook, follow the script or guidelines as much as possible, please for people with use screen readers, Voice, who are visually impaired or totally blind. Sometimes with some of the recent adjustments, it has caused some in accuracies for me with using the voiceover, I like the way the format was set up before Christmas time or the beginning of the year. Something has happened once in a while that makes things go differently affecting screen readers. Please keep us in mind. Thank you. Most of the changes you make for screen readers will not affect what you’re doing for the rest of the world as long as you’re in compliance with the guidelines, set up for screen readers. I was trying to give you five stars but when I swipe up and down with my finger, it won’t move off of the three stars so you’re getting three I’m not gonna play with it all day. That’s just one example to check out..Version: 4.35.0

Slots keep disappearing with updates!!It seems like every update causes more and more slots in PA to disappear. I think we were up to 143 or 144 and now it’s down to 111. The casino app still had all of them a subtle until I updated today by mistake and sadly it’s down to 111 there to. I love DraftKings casino over FanDuel and I believe it’s miles ahead in the user interface and menus, but you can’t keep cutting away the slots that I love to play. Hopefully all available slots return in a future update and I’ll gladly rate 5 stars. The other day I couldn’t even do the multi-hand blackjack promo on my phone because that game is no where to be found on the app. There are so many more games/slots on the PC that used to be on the app, but have disappeared. I don’t want to continue to spend my money here if I’m just going to keep losing the ability to play the games I enjoy!!.Version: 3.1.1

DraftKings is best online sports book hands downI’ve been a gold member since 2022 and currently live in Massachusetts. I have online sports book accounts, but do most of my plays on DraftKings because nobody else comes close with the promos, missions and bonuses offered here. An example: last year for Xmas/new years they sent me a $250 watch and a tablet at no cost to me (I got to pick from many gifts which was cool too). I have never had anyone i bet sports with give me anything like that. Not to mention the tons of free bets, profit boosts, missions, etc, I get weekly (more like Dailey). I love how easy the app is to use and that it’s not outdated - as other are. Lastly, they have more betting options than almost any other site. As long as they continue to provide all those benefits to me, I will continue to be a loyal member. Love it and recommend to anyone who bets sports..Version: 4.19.1

The best of them allSlick interface, exceptional customer support..Version: 3.29.0

Favourite bookFavourite sports book to play on. Love the social component..Version: 4.10.1

Great appAmazing app really enjoying it.Version: 4.27.0

ReviewSo far enjoying the app keep the new games coming lots of fun. Especially social where you can talk to friends and family.Version: 4.8.0

Best Sports and Casino bookieDraftKings is the number 1 Sportsbook and casino platform. I have had the best luck and succes with picking my bets when using DraftKings..Version: 4.36.2

Bring Back UFCI am not enjoying this now that I cannot bet on UFC fights.Version: 4.4.1

Easy and funInstant deposits of winnings in your account, easy to navigate. Great promotions..Version: 4.34.1

GoodWith daily chances at prizes and bonuses it would be 5 stars.Version: 4.35.0

Bad oddsThis app has one of the worst odds. Other than that, it’s a decent app..Version: 4.34.1

MpoortingaVery happy with the site Deposits and withdrawals are easy Betting lines are fair and enjoy the many betting choices. DraftKings is my only betting site I need after dabbling in several. Also appreciate being reached out to by reps from DraftKings (Dylan) to ensure my satisfaction with the site. Five stars!👍🙏😊.Version: 4.32.2

Very good appCustomer service is fr helpful, deposits are easy enough. The promo boosts are helpful. The withdrawals take long at first, but as you keep playing the withdrawals will be instant.Version: 4.32.2

Ez winsPlay lightning roulette all day impossible to lose in the long run Math is is math.Version: 4.32.1

Best oneEasy to use, fair plays, phenomenal app/company, best out there not a single gambling app can beat this one!!!!!.Version: 4.31.1

The bestRecommend to all my friends!.Version: 4.31.1

DraftkkingsI’m disappointed how this casino of the app works . Not even enjoyable. They promote payouts but barley give any..Version: 4.31.0

Functional and funFunctions as expected with little to no errors..Version: 4.30.0

GambleGood.Version: 4.30.0

Great AppGood Casino Games and easy to use platform.Version: 4.29.0

Depositing fundsHaving problems depositing funds . Can you tell me why?.Version: 4.30.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.35.0

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DraftKings Sportsbook & Casino iPhone Images
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DraftKings Sportsbook & Casino iPad Images
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