Milpitas SMART Customer Service

Milpitas SMART Positive Reviews

A reliable and affordable transportation for studentsI have only started using this app last year October—I started taking it as the walk to the bus stop to my school, is almost a 10 mins; I could definitely use some more time getting ready before school. Overall, smart has been a reliable and affordable transportation with decent drivers, for me as a student myself..Ayiee :pVersion: 3.28.0

Provide convenience to residentsTook the ride over 6 times. And I am getting to use it more and more frequently. They picked you at a certain bus stop not far from your location and drop you at the nearest destination. Sometimes alone. Other time with one or two passengers. Ensuring you will arrive at the destination on time. SMART car provides convenience to passengers especially the senior or disabilities. That’s great👍👍👍 The ride arrived earlier than ETA this morning. Anyway it is good to get to the destination earlier😂 Feeling warm when getting on the car this morning. With heat inside. Thoughtful 👍👍👍 With SMART, I can even get my multiple journeys booked ahead 👍👍👍 Lucky that I have tried the newly bought Van of SMART today. The van is roomy inside with 5 seats at the back. There is a small space for getting on and off. It is more convenient and easier👏👏👏 Grateful to Smart Car giving us free ride during holidays. Appreciated👍👍👍 Car always maintains clean and tidy👍👍👍 Take the ride almost a year. The drivers provide good service all the time by picking up and dropping off on time . Smart car provides convenience to residents in their daily life. 99% of my rides are using smart car.美髮玩家goodVersion: 4.3.0

Excellent Commute OptionI have been using this App for almost a year now. It’s been a great time using this service. Affordable, punctual and comfortable rides to workplace and back. One suggestion would be increase the number of vehicles in fleet for peak hours ( office hour start and end times). Extremely grateful towards the service and appreciate your efforts..IBH@7Version: 3.26.1

First timeSaw SMART a couple of times while in Lyfts. Thought it was a scam at first until I googled it and saw it was legit. Had my first ride this morning. Very similar to Lyft/Uber but at a 90% reduced price. They pick you up/drop you off at set areas that are not far from your initial spot. I was told sometimes they pick up multiple people at once but I was alone. Goodbye Uber/Lyft!!!.Michael "tHe MaN"Version: 3.9.0

😊Dropped my car to honda dealer to fix of some recall , i thought like honda will give me a ride home because they said that it will take the whole day to fix it, like never expected. Good that we have a milpitas smart to save the day for time like this , convenient and got the ride for free because of the holiday. Thank you so much..MeeeeêeVersion: 3.11.0

First RideTried the service recommended by my colleagues. As a newcomer to Cali and have been taking Uber for so long, this is a very great service with fair price! They’ll pick you up somewhere not far from your place and drop you off. This is a shared ride service but I was alone in my ride. 100% satisfaction and recommendation for SMART!.Lydia from TaiwanVersion: 3.9.0

Extremely helpful app for Milpitas LocalsI can’t thank this app enough for helping me commute so easily around Milpitas. The drivers are also just amazing. I anticipate this service to get even better with time as I’m sure you have a really high demand..HP_16Version: 4.0.0

Fantastic ride share provided by the city of MilpitasThey charge you the same fare as the bus, but with the added convenience of pick up and drop off close to your destination. Definitely worth it and much more cost effective than Uber/lyft.Rcd03Version: 3.14.0

App works perfectlyFor those who can’t create an account, please follow direction. You need to click and read both terms and condition before you can move on to the next step..NewbayseeVersion: 3.7.0

My thanksI have been using Smart services for more than a year I would thank you for providing excellent service to seniors..now I have moved to evergreen San Jose I miss you can you start your service in this area...Senior GobindVersion: 3.28.0

Super convenient and easyIt’s extremely easy using the app. The vehicle arrived within the given timeframe. It’s very affordable to go around Milpitas city and I would highly recommend smart.Sri chukkaVersion: 3.9.0

On time and very affordableThis is my first time and I am really impressed. I definitely use this service for my kids to school rather than bus..NamnngVersion: 3.11.0

Picked up OntimeI placed a ride for my mom at 5:05pm and it came to pick up 5:14. This ride picked up my mom on time and arrived earlier than I expected. It is more convenience compared to taking a bus. Good job Aaron!.Erin20190718LiVersion: 3.9.0

Alternative transportationStepped up to cover vta strike busses for thr past 2 weeks. Thank you. Reliable source of transportation..Regular smart riderVersion: 4.0.0

Good travel optionVery affordable and good service. Nice drivers.MuskanrVersion: 3.26.1

GoodThis app is very good for students:).Khoa cute top 1 in this worldVersion: 3.9.0

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Milpitas SMART Negative Reviews

Horrible serviceThe parents was waiting near the pickup spot. The driver passed by and did not stop to wait. Consequently, My parents could not come to work and they had to ask their employer for a day off. My parents are seniors. This is the first they use this service, and also the last time they use this horrible service. Bye and never come back..Milpitas residentVersion: 3.11.0

Late DriverDoes this app even work? My pick up never arrived, and the app was very buggy. I was late to work….RisseuVersion: 3.11.0

Can’t Create An AccountThis app doesn’t work. Can’t create an account..Wsamson95035Version: 3.4.0

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