Paddle Ways - Paddling Info Customer Service

Paddle Ways - Paddling Info Positive Reviews

Excited to see where this goesHopping into the beta test for this - so if you’re reading this review in the future and I haven’t updated it yet, keep that in mind. I have high hopes for this app! Maybe it’ll be like alltrails for paddling. Things I think need some work currently: Needs more content. Only one route near me, but I know of so many more. The boat launch drop in/out locations should have addresses and an info page for parking, restroom access (if any), fees, photos. I’d love to see the ability for users to create their own routes. Lakes should be listed too, with boat ramp info. I SUP a lot on local lakes. It’s strange to me that there isn’t much of a navigation bar - I haven’t paddled yet but I would hope that the app will be able to record my route, and save that in a log. It would be awesome if it had some functionality similar to Strava for cyclists where you have your own profile and can follow others, share your routes etc. Another neat feature would be something similar to Waze where users could mark hazards on the route or create comments for others like “if the water is low stay left here” Pros so far: The app is smooth. No ads are a big plus. The map is beautifully done. I like the list view option (but it should tell me how far the route is from my current location too) This is an awesome concept that paddlers have needed for far too long!.CatherinepasiniVersion: 1.1.4

Maps ok database needs workThe maps look good and points of interest appear accurate (MapBox) but the trips database is weak. For example the Lower Deschutes is described as one trip of 110 miles. It is actually a day trip and two overnights with a mandatory exit at Sheers Fall. I noticed several other similar issues in other rivers. Some of the data appears to be from the AWA. They should get more data from similar sources. The free trial may be crippled too much to properly review but not enough there to justify going for a year subscription even with the 50% discount at this point..JimG-BendVersion: 1.1.2

Cool ConceptVery cool concept. I think it has the potential to be the all in app for everything needed for whitewater paddling if a few things were improved. Continue to look for contributors to add data on rivers since the current data is very lacking. I’d say look to at least have what American Whitewater has in terms of data covered and then continue to add to that with local experts. Next, I find adding data is a bit difficult to be able to scroll down and hit submit. Lastly, in order to be in the premium category, I’d maybe consider teaming up with rain pursuit to get map overlays showing accumulated rainfall. This can help for those runs that don’t have a corresponding USGS gage. I think if the goal is to have this be one stop for paddlers this stuff is a must to get them to spend the money on the app. The ability for users to update will be helpful as well..ZachariahcharlesVersion: 1.1.5

Killer App! Love it!This app was literally so helpful on our last five day river trip! The GPS location works the whole way, and really helped us figure out stopping points, great beaches, and helped us better time manage our trip! I can’t wait to see them expand into more rivers throughout. it’s definitely worth the small fee per year! Very few complaints for such a new app! I would like to see a check-in point at different beaches, so people will know what beaches are taken. It also needs to be fine tuned in accordance to the BLM and forest service maps..BSNurseJackieVersion: 1.1.4

Keep it up!I love what this app has going so far…maybe they could have saved themselves some of the more mean-spirited reviews by putting BETA in all caps all over. For the info so far it’s a great way to navigate to see different river conditions. Easier than the web browser pages many rely on. I hope this can become a one-stop shop for gauge, CFS, put-in/take-out, parking, restrooms, fees, so we’re not jumping around different apps and sites to plan trips. Meanwhile I appreciate that the named rapids in the Lehigh are marked!.TakadanobabyVersion: 1.1.5

Offline Maps UselessThe best part of this app would be the offline maps - however if you zoom in enough to actually differentiate between the points of interest (camps, rapids, etc) in an offline map, the points of interest disappear. Could be a great useful tool… eventually. Also, would be nice if I could download specific sections of rivers. I don’t need to download the entire Salmon River (ID) if I’m only boating on the Lower Salmon section..JmstrangerVersion: 1.0.5

Has potentialUnless paying the app doesn’t let you see much, currently it’s not worth it to pay for the subscription but that may change as it receives updates..Player3839028373919Version: 1.1.5

Stoked to see where this goes!I’ve been looking for an app that makes getting on the water easier. I’m stuck in a rut of going to the same place to paddle over and over again..Agtm1Version: 1.3.2

Great Job!These people are doing a really great job with this app so far. I'm just starting out rafting and I really appreciate all the super useful information I've gotten so far. Thanks for the good work! Totally worth the cost..RacoonGuideVersion: 1.1.5

Love the vision!!This is an ambitious undertaking and will be AWESOME once y’all get it all fully filled out! Y’all keep up the good work and don’t let the negative reviews, while it’s all still in beta, get ya down…keep pushing! 🙌🏼.JPClearyVersion: 1.1.2

Has promise, but needs workI agree with a lot of the comments about the need for more rivers,etc. My constructive criticism is that while the interface looks good on my iPhone, it is almost unusable on my iPad. I have the large screen pro with tons of memory and the latest iOS. It looks like a blown up phone screen but half the words are only visible. While I’m excited to use it ob my phone, I’d prefer to do any trip planning on the larger screen of the iPad. I cannot talk to whether this is an issue on any other platform (android, etc.).Ja¡WølfVersion: 1.1.5

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Paddle Ways - Paddling Info Negative Reviews

Looks and feels goodI was really surprised to see just how few rivers are listed in the database. I understand this must be a massive undertaking adding rivers and all the info. My biggest suggestion would be to allow route creation similar to Strava. In that app, which is a similar price point for yearly subscription, it’s very easy to create routes on any river in manual mode. Obviously PaddleWays will(or should) have to make their own user interface for this kind of feature. Given that there’s so many bodies of water it only makes sense to allow info creation from users. I’m in TN and REALLY surprised to see the pigeon on the map but not the Ocoee? I’m interested to see how the developers move forward with this app, but I believe most users are going to struggle to see the value in subscription unless something can happen quickly. I’m also not sure how this service can be better than using AW. Just my thoughts, would love to see where it goes!.Kevin BoaterVersion: 1.2.6

Hard to tellIt might be a great app, looks like it would be, but I couldn’t really tell. There is supposedly a free 14-day trial to test it out, but every time I tried to access any of the features it threw up an upgrade-to-premium payment screen. I went ahead and payed because I was sure I wanted the features, got an email confirming my subscription and receipt of payment, but it still persists in displaying that annoying upgrade pop-up when I try to access the features. Hence it might be great, but I can’t tell since I still can’t get into anything. I gave it three days to allow time for payment processing, updating status, or whatever might need to happen in that line, but after that when nothing changed I canceled my subscription. No point paying for an app that refuses to be used..GeroogeVersion: 1.2.1

App is even dangerousNo flow info or flow level guidance which is absolutely essential for safety when encouraging river access. Descriptions of rapids I know on the South Fork American are either wrong or incomplete, and a few descriptions provide dangerous advice (Troublemaker (“swim to either side”) and Second Threat (“fun to swim”). A quality company like NRS should not be in the chain of liability for something as incomplete and erroneous as this app. Thankfully, there are plenty of free web sites with far better information on access, safe flows and the runnable lines..JoeNorCalVersion: 1.3.0

Beautiful but still very BetaAt the top of my “needs” list for a Whitewater reference app is quick access to Flow data. This app currently has no flow data. It’s super sexy and pretty until shows you it’s toothless smile. With NRS involved I expect the content to improve. I’ll definitely be checking back but for now there are several superior solutions for traveling whitewater boaters..FlowstatedaleVersion: 1.1.1

Has PotentialI think this has potential; but there are significant gaps in the river data. How are rivers added? How can users submit real time beta? From southern Idaho, popular runs are missing. Payette: Cabarton, Canyon, Swirly Canyon. Boise River: No data I think the price point is reasonable if the data is there. At this time, I cannot renew after the trial ends..Pin-seekerVersion: 1.1.5

Needs more valueFormat is not very intuitive and favorites list makes you go a long way to find flows. They should bring flow data directly to the favorites list. Common runs in my area are not yet included. Detail provided for runs is minimal. Rapids data is canned and not specific. Not ready for $2/month and certainly not $9/month. Unfortunately..River PeachesVersion: 1.1.1

No useful valueThe promise in the App Store is that this app is great for all paddle sports, but unless you are interested in white water in a select few states it is COMPLETELY USELESS. In a state with literally thousands of routes and several water trails available for multi day trips they list 5 short whitewater spots that you can find on Waze.DanReiss107654Version: 1.0.4

Has PotentialThis app has potential, but it is useless if you live in the middle of the country. I live in Memphis, and it doesn’t have *any* of the rivers I searched for within five hours of me. Not even the Mississippi! Looks like it’s made for folks who live in the Pacific NW or New England..PetuniolVersion: 1.1.4

Not goodI got a ad in a recent NRS purchase, was excited. Once I got into it, it has very little data or rivers for Ohio, and surrounding areas. Rendered it useless for me. It’s basically just a simple mapbox app, nothing special..Ohio ZonianVersion: 1.2.3

Check back in laterVery few rivers in my region included and no flow data..RVApaddlerVersion: 1.1.3

Password Reset/Forgot Password Function Does Not WorkStill waiting for reset email.SkipTracingDeadbeatVersion: 1.1.5

Not worth the moneyTerrible app, needs a lot of work.River-guyVersion: 1.3.1

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