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Messenger Customer Service

  1. Messenger Customer Service
  2. Messenger App Comments & Reviews (2026)
  3. Messenger iPad Images

Messenger is a free messaging app that helps you connect with anyone, anywhere. Stay in touch with your friends and family, explore your interests with people like you, build your community, and share your vibe beyond words, all in one app.

CHAT AND CALL ANYONE, ANYWHERE

Find and connect with your friends and family on Facebook and Messenger, no phone number needed.

GET INSTANT ANSWERS FROM YOUR AI ASSISTANT*
Meta AI is your assistant that can answer any questions, give you advice, help with homework, and more.

SEND YOUR PHOTOS IN HIGH DEFINITION
Send and receive clearer, crisper picture of your favorite moments with Messenger.

CREATE SHARED ALBUMS
From a recent summer vacation to your grandma’s 80th birthday, create albums of photos and videos to share, organize and reminisce over important moments in your group chats.

EASILY ADD NEW CONNECTIONS WITH QR CODES
Connect with people you meet in real life by scanning their Messenger QR code or sharing yours via a link.

SHARE LARGE FILES DIRECTLY IN CHAT
Whether it’s a Word, PDF, or Excel doc, you can send large files up to 100MB right inside of Messenger.

EDIT AND UNSEND MESSAGES
Hit send too soon? You can edit the message up to 15 minutes after sending

DISAPPEARING MESSAGES
Some things aren’t meant to last forever. Choose how long your end-to-end encrypted chats stick around after they’ve been read.

COME TOGETHER WITH YOUR COMMUNITIES
Meaningfully connect with people like you from your school, neighborhood, and interest groups.

GET IN YOUR FAVORITE CREATORS’ INNER CIRCLE
Stay in the know with creators by joining their broadcast channels for authentic and casual content.

UNLEASH YOUR IMAGINATION W/ META AI*
Tap into your go-to creative partner to create, edit, animate images and more.

CAPTURE EVERYDAY MOMENTS ON STORIES
Highlight moments of your day using photos and videos that disappear after 24 hours in Stories.

DROP A NOTE WITH YOUR THOUGHTS
Stay connected with your friends by sharing quick updates that disappear after 24 hours.

BRING YOUR VIBE TO YOUR CHATS
Sometimes words just don’t cut it. Tap into more ways to express yourself with animated stickers, GIFs, reactions and more.

SET THE MOOD OF YOUR CHAT WITH THEMES
Customize your chat with a large and constantly evolving list of themes featuring popular artists, holidays, and more.

*Meta AI is available in select languages and countries only, with more coming soon.

Messenger App Comments & Reviews

Messenger Positive Reviews

From USA 🇺🇸 to SCOTLAND 🏴󠁧󠁢󠁳󠁣󠁴󠁿Coming from the days when teenagers would tie up the family phone line for hours - just sitting on the line w your bestie, one who you just spent most of ur day at school, you get chores done-homework complete & sit on the phone for the rest of the night - not saying much of anything-The only way anyone else might get thru would be a Emergency Breakthrough- Additionally if the person who made the call is outside of the others city limit- well that call is going to COST YOU.! We’ll cost your parent paying the mo. bill - While today … we get on iMessenger & ⏰talk for hours with out any long distance fees! Imagine the money spent on Long-Distance and let me tell you … it was never cheap..! So when ask for a review or to critique my 1.56hr. conversation- It was splendid 📱🎖️To imagine the savings well … i’d take a high phone bill vs. all the added modern conveniences the internet has brought us - The trade off - well there isn’t one - but communicating w a friend across the pond for hours at no additional cost is one positive perk and wonder just how long it’ll last-They soon will figure out a way to take more for the lil they already got for free and we the consumer will roll over since we don’t have a choice !.Version: 500.0.0

Great but definitely could be better!Compared to previous versions of the app this is by far the best one but personally I think it would definitely be much better if a few things were changed on it. Even just the smallest changes could make it way better. Simplicity is key always. With this being said I think by making the main messenger screen less complex and having it to where you can go in the app and out quicker could have a great affect on everything including the ratings. Meaning having the Messenger App uncomplicated and more straight forward I know I would personally be happier with it and use it daily and as well as a good amount of individuals I know. For example if someone could get on message a friend & respond right back; almost compared to AIM or slightly like iMessage. It would change the game completely and have a higher rating guaranteed. Only asking to take it into consideration. :).Version: 147.0

Poor EthicsI have always hated the app from the moment i downloaded it, it is so frustrating to use and completely unnecessary as any other social media has a messaging tab already installed. i find it interesting that you NEED it to message people through FB, ig another way to profit off of and it makes it easier to grasp more people’s data through conversations. However I’m deleting for many other reasons. Far right censorship with Meta is absolutely bonkers among far more. Opened my eyes to it growing up with facebook and hearing for years about the fact Meta has been in multiple legal suits for foreign corruption, bias news involvement, selling data abroad and yet they were still so greatly popular. Can’t get around using instagram, facebook, messenger or any meta products anymore due to the lack of care for the users security, the users data leaks and data being sold internationally, and far right bias censoring of media. This is the one app that has the most security breaches of ANY app i have ever downloaded. I will not continue to give you any engagement, scrolls or any space on my phone. I hope you’re able to find the ethics you’ve lacked for so long, I feel guilty for not deleting sooner..Version: 491.0.0

GratefulWell, I don’t like the person who owns this company at all. I think these rich mega megalomaniacs need to take a step backwards and start smelling the roses. It’s beyond my comprehension why they think they need more. Jajaja, he will never spend it all in his lifetime or 50 more lifetimes. He should give all of you guys at Meta a raise. lol That’s said, I use Messenger to communicate with my daughter and she happens to be in another place. and I don’t live near her. We speak on a daily basis, it’s way easier to use this app, than to get on the phone and call her, especially since I don’t have a smart phone. Yup…I don’t have a phone. My partner has the phone all the time, and I’m not going to waste money on another stupid phone. I’ve no need for one. I have an IPad, I use it to watch videos,that’s what tablets are for. And I can use it to call my beautiful daughter and my cute adorable grandsons,I have three, thus the reason why I’m very grateful..Version: 497.0.0

Update please fix!I love messenger and how you can connect with your friends and family etc. However I’m not too fond with this new update because it’s easier to tell if someone has read your message by seeing their bubble next to your message, unfortunately that feature is removed :(. I also miss whenever I would go to look at pictures it was easier just to scroll down and see the pictures exchanged instead of going through the option “View Photos & Videos” it just looks kinda bland. Last but not least please change it back or at least improve it 😁 including the “search messages option” like make it to where we can the dates these messages were sent so there would be no confusion. Thanks! Update: Please bring back the old features such as reminders and pills and the fun blow up emojis, the games and things that would make it look fun not bland!.Version: 253.1

No notifications for requests & stuck Facebook notificationsI don’t use messenger much, but am part of few community groups like Buy Nothing where group members use messenger to communicate details about where to pick up items Being given away. Unfortunately, at present there does not seem to be an option to allow messenger to notify you when a request to communicate through messenger is received or accepted. This means when someone genuinely wants an item, they may appear to be unresponsive because they don’t realize they have a messenger request to communicate. it would be nice to have an option to allow messenger notifications around requests to inform people who aren’t already connected with about requests. Also, there is a bug that is creating red badge notifications within Facebook when you have messages in messenger and reading the message does not clear the red dot notifications in Facebook. so far the only thing that clears it is uninstalling messenger, which is super annoying..Version: 471.0.0

Normally I adore this appHowever, it's super irritating with this current version, that I can't play messenger games with people without it looking like I have an unread message from each individual because either them or I have made a move in the game. App badges would be enough for me, within the application. Separate the games notifications from the messenge notifications please! Badges on the game tab and that's it would be super nice. If I want to play games I'll go over there. But I'm actually losing messages in all these integrated game notifications... Also still having an issue with messenger not allowing me to continue typing a message when the phone is rotated. The whole app freezes and I am forced to close or send a half typed message. Many times this happens and it was not intentional at all. A fix would be fantastic. Currently functioning off iOS 11.2.1 on the 7plus..Version: 147.0

Facebook MessengerI've never really been a fan of messenger from when it was introduced. The practice of PM's directly to a member's page was stopped. I was told if I wanted to PM other members I had to download the messenger app. I use it mainly to communicate with my son when he's online. I do enjoy playing the bingo game, but I have issues with that. The timer seems much faster than normal. I think the count of the bingos I've had is off. This past weekend, their practice of showing ads for a few extra points has not been "available". This wouldn't be a big deal but, when it does come up, it pauses the game till you finish. Because it's "unavailable", you're unable to continue to that game, you can't complete the operation. I went to Facebook Support to report it, the statement that came up, "Not everyone has the games available to them on the app.". Guess I have to submit a note..Version: 147.0

I like using MessengerMessenger has become my go-to platform for staying connected with friends, family. I love how easy it is to communicate with anyone, whether through quick messages, voice notes, or even video calls. The interface is intuitive and user-friendly, making it simple to keep track of conversations and jump back into chats seamlessly. One of my favorite features is the ability to create group chats, which makes coordinating plans and sharing updates with multiple people a breeze. Messenger’s security features also give me peace of mind, knowing my conversations are protected. I also enjoy the extra features like GIFs, stickers, and reactions that add personality to my chats, making them fun and engaging. Overall, Messenger is a reliable, efficient, and enjoyable app that meets my needs for both personal and professional communication..Version: 482.2.0

How to turn off group chats?I have been using messenger for a very long time. It’s a good app for texting, calling, video chating, sharing pics, taking videos, and communicate with friends and family but my biggest pet peeve about the app is that we do not have options that allows us to turn off people adding you in a group. I have friends that aren’t super phone savvy and they will put me like over 20 group chats or more each day. I just think there should be option in the messenger settings to turn off people adding you in more group chats for those who do not want to use it. Also an option you can turn it back on if you do want to be added in more groups because I definitely can leave a group chat but if someone puts me in 20 more that doesn’t help leaving the group chat. Hopefully there is a way they can add this feature in the future. I also would like an option for custom backgrounds like Snapchat does..Version: 509.0.0

Last two updates messed up my messenger!!! Pls fix itOn my ipad...after the last updates most recent in three weeks it has problem loading, send, and disconnects, and stuck with key board while typing please FB get this resolved! It was fine until your last updates totally messed up, it was my favorite ways to communicate now i am forced to use other methods...Mark Z. been a faithful now hangs and time outs snaps out the app when connects send one word takes more than 3-4 attempts and lock up key board...while typing message in other languages, and snaps out in the middle of composing etc cannot accesss imoge, stickers, etc...kindly make it work pls...i had the new one, no issues with wechat, line, or viper etc and other apps only MESSENGER! Wow very disappointing! My chinese doctor and i communicate on this forum now interrupted...very very annoying.Version: 157.0

They Claim the objective was to make app. Smaller. rather they took a lot of it’s capabilities awaySince they continue with updates constantly. The only improvement I see is the emoji are better then they use to be. Fb messager has been Stripped of all the things that made it a great! Therefore me and about everyone else I know are looking for another messager app. that have the capabilities that messager once had. The ever continuing updates , has only mades Fb messager less and less useful. Rather for business or simply connecting with family and friends. Fb message is Not what it once was! Again ... with each update messagerhas been made to be less useful and less appealing to those who used it frequently. It’s a shame really, yet with All the Negative reviews here, it goes upon deaf ears. They may start to care when other messager app. prove to take their place among users! Fb messager has failed their users tremendously..Version: 256.0

Convenient?!I have many friends living in other countries and this app make it very convenient to contact them. Great app!! On the other hand, the Apple Watch version of this application falls off the cliff. There is a complete disconnect with the iPhone application and Apple Watch’s application. The issue happens to be a prolonged loading-gate wheel that will last for days-on-end without the data populating from the phone to the watch. I removed the app from my Apple Watch due to this plaguing inconvenience. Please fix this issue swiftly! Many of your users forum here and on other sites have this similar problem! Consensus suggests that you keep sweeping this issue under the rug. As an app developer, you should repair this service to solidify unit between all devices that uses your app. Recently, they ever wing app stopped working but works in older versions of iOS!.Version: 253.3

NotificationsJust a thought but what if the people we talk to regularly what if we got a notification when they were online only the people we talk to regularly though or people we choose like in settings to have notifications every time they’re online because I personally message my cousin like every single day but it takes like an hour and a half to get a hold of them because they’re usually not online when I’m online or I’m not online when they’re online and so it takes like an hour and a half to actually get a hold of them if not longer and so if I got a notification like just a little ding or something like that whenever they were online then I would know when they were online and I could talk to them and it wouldn’t take so long to get a hold of them Just a thought thx 🙏.Version: 401.0

Fun. Quick. Easy to use.Surprisingly good quality phone calls. No where near as fascinating and incredible as Google Voice but FB can try and catch up? Emojis could be WAY better. FB should consider hiring the AT&T Q Messenger designer to upgrade to their interactive emojis. Occasionally at the call connection it can be difficult to hear initial greetings. No static or scratching noises on the calls. NEVER ANY ECHOING. How soon will FB Messenger offer voicemail to go with the audio calls? And then translate them into voice-clips? Now THAT would be neato. Video calls? 10/10. Calls? 10/10. Messages? 10/10. Notifications? 5/10. There are so many disappointments in the type and manner of notifications that I can’t list them. FB Messenger will never beat nor compare to Google Voice but it’s a fun, quick and easy way to interact with family..Version: 500.0.0

Messages deletion issues/hacksI dislike the fact when deleting conversations or messages the other end can still read them. What’s the point of deleting if it’s not deleted on the other end? And there’s got to be ways to delete multiple messages at one time. That’s another big annoying tasks to do. I used FB Messenger all the time and I thought by updating it to Messenger would help but it is still having the same crisis matter of unable to delete messages to not be seen by the other end and deleting multiple messages all at once. I like using it but this seems very annoying. I’ll be disconnecting FB Messenger and FB page soon. Another big problem are hackers with both apps. There’s no real privacy no matter how bad you mess with the security of the apps..Version: 161.0

I absolutely love the app, but…I really love Facebook messenger don’t get me wrong. It is my primary form of communication through social media, but no matter how hard I try to not let it bug me that I can no longer see if my messages deliver, I can’t help it. It’s been over a year since Apple took the little circle away when you send a message until that person views it and it’s still nerve racking to me. Especially with the fact that on Androids and at least some Windows PC’s, it still allows you to have the circle. Occasionally my app will glitch and if someone else logs into their account on my phone it will allow them to have the circle. Anyways, if there’s any chance that small problem could be solved, I would gladly give a full 5 star rating. But until that day comes, I’ll stick with a 4. Honestly if it would allow me to give a 4.5 rating I definitely would..Version: 420.0

Accessibility for the blind, or low vision, or x30 challengeThis skill is great, and I love it uses it daily. I just have a couple of critiques. It is mostly compatible for those of us in the world. Who are the vision or blind. Or have other physical impairments. However, there are a few things that you must have vision in order to use. Did not used to be this way in the earlier generations messenger it was 100% accessible and usable. Now it’s not. it’s 85% maybe 90% fully compatible. For those of us with low vision being forced to have to use eyesight to do features and functions while it’s not workable. Some of the command changes require greater levels of the x30 for those up as a bit of a challenge is difficult or outright impossible. I do wish they would go back to where the scale was completely accessible and usable. Otherwise great skill I use it every day..Version: 475.1.0

Love Messenger/Great for old folks tooMy mother has Alzheimer's and doesn't get much use out of her iPad except for messenger. Every morning I sent her videos of random things off the Internet and she can spend a 30 to 60 minutes watching them… It brings her a lot of laughs. It's also been a great way to keep connected with friends in other countries. I highly recommend it for anyone..Version: 141.0

Group chatsHi, Wondering why if FB owns WhatsApp why doesn’t the client behave the same in a group chat. If I am away from a group chat for a while in WhatsApp is picks up right where I left off when I comeback. Messenger just gives you this “20+ unread messages” thing and then takes you back sort of where you were but not quite as good as WhatsApp. Can you please fix Messenger to be gave like WhatsApp? It would be so much less annoying to use if if just behaved like WhatsApp. Thanks Marc.Version: 195

Can't openLast version crashes while opening. Unusable!.Version: 224.0

Love the UI redesignThe new UI redesign is really great, so much clutter is now gone. Good enough to make me write a review. Seriously good work..Version: 191.0

Flickering all the timeWhat is going on With messenger, it’s refreshing all the time it’s so annoying, needs to be fixed ASAP.Version: 280.0

Emojis are not rightGive back the large emojis to iPhone users please....Version: 263.2

Love videocallsIt’s a fun app. 🕹Developer request: could position of friend’s video image be a user-changeable option? Would like to reposition it to top of screen, closest to camera lens. It would be more satisfying if the person you’re video chatting with appeared to make eye contact with me while we chat, rather than hooded eyelids as they look down. (Maybe this would look crosseyed, but hopefully it would film as a shared gaze, which is more fun in a conversation). Great app 😁.Version: 263.0

Usually greatChat system is fine, but once in a while you don't get messages until a few days after they were sent... that's not fun....Version: 146.0

ArkkLa nouvelle mise à jour est dégoûtante pour faire un message vocal étais bien mieux avant et on voyait si quelqu’un avait vue notre message sans qu’on aille sur la convo (je préfère l’ancienne version).Version: 253.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 553.0.0


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Messenger iPad Images
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