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  1. Messenger Customer Service
  2. Messenger App Comments & Reviews (2024)
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Be together whenever, with our free* all-in-one communication app, complete with unlimited text, voice, video calling and group video chat features.
New privacy settings let you choose who can reach you, and where your messages are delivered.
Lost for words? You can customize your reactions, with lots more emojis to choose from.
Choose from fun themes and colors, like Tie-Dye or Love, to make your chats more personal.
Watch videos, tv shows, and movies with your friends over Messenger Video Chat and Rooms when you can't be together. Capture every moment and reaction in real-time.
Keep your friends and family close with unlimited live video chatting.Host group video calls with up to 8 people, with high-quality audio, high definition video, and interactive video features like face filters.
Skip exchanging phone numbers and simply send a message to your Facebook friends, even if they’re across the world. Enjoy high-quality voice and text messaging on mobile, tablet, and desktop.
Give your eyes some rest with a sleek new look that darkens the colors of the chat interface.
When text just won't cut it, just hit record and send. Say, sing, show, or shout it out loud.
Use custom stickers to show your creative side. You can even add effects and filters to video calls.
There’s no limit to the number of files you want to share with your friends.
Make plans to get together with polls and more. Suggest a meeting spot or tell friends where you are by sharing your location with just a few taps.
Send and receive money securely and quickly—right in the app. Split payments in group chats to share rent, travel, and other expenses. Start sending money to friends and family by adding your debit card, PayPal account (fees may apply), or prepaid card. Only available in the US.
Easily connect with your favorite businesses to make reservations, get customer support, find deals and more.
Chat with friends across an array of devices, like desktop, Portal, and others.
Privacy Policy:
LEARN MORE about Messenger texting and group video chat at:
* Data rates apply
Some Messenger features may not be available in your country or region.

Messenger App Comments & Reviews

Messenger Positive Reviews

Ideas And FixesThis app is truly amazing! Every-time I meet a new friend or a new person, I ask them for their messenger, but not all of them have it. I use it to talk to my friends, hangout with them, and mostly have fun. The only things I don’t like about this app is that sometimes for every 10 seconds I get on in a call, it closes the call. It is fixed! But i wanted to clarify that just incase any body else is having trouble with that same reason. The filters have changed, and some were deleted which I am not happy about, Including the games. The whole games section has been deleted on Apple devices or so, but I used to love them. This is one of the best apps I’ve used for texting, messaging, and calling, but if there is any fixes, please tell me! Also, whenever I try texting somebody, it never sends. It is also fixed now, (for my device) but some people still have these problems. And I also know that it is connected to instagram, and Facebook. But it doesn’t change profile pictures except after 10 minutes for people which gets me confused and I Sometimes send random things to the ring friends, family, or person. Anyway, this app is mostly good. But it still needs fixing. But overall, I think this deserves a good amount of support! Thank you!.Version: 422.0

Reliably crashes at launch on iPad with Magic KeyboardA messenger app installation on that has worked for years crashed today when popping up the emoji selection window. Restarting the app now crashes immediately on launch. After uninstallation (clearing local data), restarting the device, re-installation, the app runs long enough to enter credentials, but then crashes when continuing. Further attempts to restart the app crash on launch as before. WITH FURTHER WORK, I have tied-down this crash to an iPad mounted on a Apple Magic Keyboard. While the app crashes when launched while the keyboard is attached, it will launch if the keyboard is detached, though the app seems in a fragile state once the keyboard is re-attached. For instance, if the track pad pointer is positioned over a “Sharrow” next to a message, the app will crash. Function can be recovered, again, by relaunching the app without the keyboard. THIS SEEMS TO BE NOW FIXED IN VERSION 366.1… THANKS!.Version: 366.1

Useful for those who don’t have a phone no.Communication with this app is almost just like texting someone, with several differences & one of them is you can see who isn’t or is online at the time of chatting with them… as far as using Facebook or Messenger goes (some people choose to turn off their Active Status) this only applies to people that are friends with each other on FB. another fact about Messenger, that is non-similar to text messages, is you can archive messages sent to you from anyone, which if your familiar with archiving stories on Facebook, the concept is almost the same. the only other unique difference i can think of is the ability to edit chat thread backgrounds (tap on that person‘s profile picture, choose Theme as the 1st choice under Customization, pick one of the many options available or go to the bottom Colors and Gradients section to decide on your favorite to set for that certain chat between you & him/her/they) those are the only reasons why I think Messenger is a decent app to use for purposes related to reaching out to anyone with a FB account..Version: 443.0.0

Video length is too shortI have friends that talk through videos when I’m not available, instead of audio only or typing. And I will get 10-20+ videos at a time from one person. Please upgrade the app to make videos 3 minutes max, instead of 20 seconds. It would make things so much better. I know I’m just one person. But maybe look at your data to see how many people use the video message function and if they are sending multiple at a time as well. Please and thank you. Edit. Also, maybe add a highlight to videos already viewed by me on my side. If I start watching them and that friend texts or sends a new video, the entire conversation jumps to the bottom and I lose my place. And trying to figure out where I left off in 20+ 20 second videos is a hassle; 40+ today(all at once). Like a yellow outline around the seen videos and blue around the ones I haven’t viewed yet. Something like that, that’s colorblind friendly lol. No purples and blues or greens and reds together, cuz they will blend and I and others like me wont be able to tell which is which 😂. Thank you.Version: 330.0

Thank you for making it better for users of voiceover.We can only compare ourselves to ourselves, our past performance that is. Recently, we were interacted with Messenger in the “people, “tab, VoiceOver would lose focus on the person I was trying to message. No, it seems a whole lot better… So far. I’ve had a couple successful attempts at messaging the right person that VoiceOver spoke to me. thank you, but how do I get rid of people I no longer need? I cannot see a way to do this, other than by blocking them. The people are not on Facebook, but I don’t want to delete my Facebook account completely, and start over. If I have to, though, I will. by the way, I can only block people who messaged me, but going to more, and then block. After that, of course, confirm the block. Messenger for PC, although this is not my PC, seems to work very well with Jaws for windows. That is my screen reader there..Version: 439.0.0

Opens the wrong chatSo FB Messenger gets the job done for the most part and is pretty easy to use. I do use it for most of my communication with friends and family at this point. 3 stars though because for the past few months it keeps opening the wrong chat about 30% of the time. I’ll tap to open one, it looks like it opens it correctly, but then when I look at the top it’s the wrong person entirely. I don’t always notice this and sometimes end up messaging the wrong thing to the wrong person, which could be disastrous depending on the person (like texting your aunt a meme meant for your bestie, or your grandparent something personal meant for your significant other). I’ve updated the app and my phone to the latest versions and submitted feedback through the app and nothing has changed for MONTH. It’s a very annoying glitch that can ruin your entire experience. It’s nice that you can unsend messages but I now have trust issues with this app..Version: 423.0

Won’t Load on Generation 9 iPadWhen I first got my new iPad the Messenger app worked fine. A few days ago I had to change some security settings on Facebook. A few minutes later when I tried to launch Messenger it just would not load. I tried all the fixes: doing a shutdown of my iPad, completely deleting Messenger and then shutting down iPad, reloading the app after the shutdown and startup, detaching the iPad from the Apple keyboard as a previous user suggested then going through the delete, shutdown, reload process again. No matter how I try to launch it (through FB icon, through the Open button after downloading it from App Store, or by clicking on the actual Messenger icon) it will not open - the refresh circle just keeps spinning. The interesting thing is that I can launch and use Messenger on both my iPhone and my MacBook Air. My iPad does not have cellular capabilities just Internet and I have checked all those settings? Looking for solutions!.Version: 386.1

Social mediaI think Facebook Twitter TikTok and all the social media platformsIs an absolute cancer not only on our youth but the entire planet for some reason It’s weird how something that I believe was supposed to be for people to socialize and get together and have a good time with it but most people took it used it for trashingAnd hurting other people that they didn’t like or they were standing in their way of something and that’s just one negative aspect of this thing countless people get addicted to staring at the screen watching porn I don’t judge have no issue with it butThey end up getting addicted to it may sound funny but many lives have fell apart because of that. Other Countries i’ll name nameless use it to their advantage toDo us harm the FBI uses it to track us and anything else they could do to use it against us as well as other government agencies . this will never happen but if it all goes away tomorrow we will be much better off I know I will be.Version: 443.0.0

I absolutely love the app, but…I really love Facebook messenger don’t get me wrong. It is my primary form of communication through social media, but no matter how hard I try to not let it bug me that I can no longer see if my messages deliver, I can’t help it. It’s been over a year since Apple took the little circle away when you send a message until that person views it and it’s still nerve racking to me. Especially with the fact that on Androids and at least some Windows PC’s, it still allows you to have the circle. Occasionally my app will glitch and if someone else logs into their account on my phone it will allow them to have the circle. Anyways, if there’s any chance that small problem could be solved, I would gladly give a full 5 star rating. But until that day comes, I’ll stick with a 4. Honestly if it would allow me to give a 4.5 rating I definitely would..Version: 420.0

NotificationsJust a thought but what if the people we talk to regularly what if we got a notification when they were online only the people we talk to regularly though or people we choose like in settings to have notifications every time they’re online because I personally message my cousin like every single day but it takes like an hour and a half to get a hold of them because they’re usually not online when I’m online or I’m not online when they’re online and so it takes like an hour and a half to actually get a hold of them if not longer and so if I got a notification like just a little ding or something like that whenever they were online then I would know when they were online and I could talk to them and it wouldn’t take so long to get a hold of them Just a thought thx 🙏.Version: 401.0

Worked well until a few weeks ago…UPDATE: Found out through digging online that an app called “Lockdown” was blocking me from being able to log in. Turned it off for a moment and it let me log in. Leaving this here in case someone is having the same issue. This app worked well for the several years that I’ve had it and used it. A few weeks ago I got a flood of notifications for one message my friend sent, so I deleted and reinstalled the app to try again. Now it won’t even let me log in and has an error message that pops up. I saw several other people had this issue, so I thought it would be fixed fairly quickly. I used the web version to access messenger… well now they’re phasing that out and it’s no longer possible to look at messenger without the app… that I can’t log into..Version: 346.0

Karns FoodsThere is not one Bad thing we can say about Karns! We have been customers for years and they are our go to for anything we need in the line of groceries. Anything we need and have purchased for our table or home has been Grade AAA. Their meats and produce are outstanding and the courtesy that comes with their employees is always a reason to come back. We applaud the Karns family for the pride they take in ownership and their loyalty to their customers in hiring courteous and respectful employees as their staff, along with the quality of the meats and groceries they provide. Thank you to the Karns family, you will always be number 1 in our book of places to shop for what we eat. And….. we are grateful to be blessed with a store so close to our current home location and in each of our homes we have lived in the Harrisburg, West Shore and York ares..Version: 418.0

Why can’t you archive multiple chats at once???So, if you ever post anything and you get 100 different people that are interested in it, it created 100 chat threads and it’s very frustrating to have to go through and individually archive every single chat after that item is gone. And if you’re ever contacting multiple people about a specific item to buy, you have to still go through and individually archive every single chat. It makes no sense with today’s technology to have to do this and I don’t understand why they don’t have this option already built into the Messenger. If you don’t archive the chat and let’s say somebody marks an item at sold at a later point, it looks like you have a new message in messenger so then you have to go through and scroll down through all the old chat that you didn’t archive to try and find that chats as it seem like you have unread chats..Version: 413.0

Some of the latest features missingDid the developers just give up on this app for iPad or something? I see that the latest update was two weeks ago, and usually Facebook likes to update all of their apps every two days 🤨 While the app *is* functional, it lacks some of the updated features that are all available on the iPhone app and mostly available via the direct website — such as FB avatars stickers and the like (i do appreciate the extra choices for emoji reacts, tho’; i just wish there were more heart options with that). My iPad is on the latest OS (iPadOS 14) and is an iPad Air 2...this latest update of Facebook Messenger is an incomplete version of the latest update for its version on iPhone 😐 would be nice to access ALL of the latest features on this app for iPad, since there’s more space on my iPad than on on my iPhone to support it. Hopefully, y’all will come back with a new update of ALL the latest features soon....Version: 294.0

Please Do This !!!!!I’m not trying to write a bad review or anything but... Can y’all update this app by telling us our emails in the settings. Because had an Messenger account and then I had forgot the password word. Then, I had to make a new one but I couldn’t use my regular phone email so I had to come up with another one because it was an account (my old account) that was already use. But now I had my Phone number changed and now I can’t log into my account. Because my account is not set up on this phone number but on my old one. SO CAN Y’ALL ALSO let us have an option to change our phone number on there ??? And I don’t have Facebook account I only have an Messenger so I can’t log in with the Facebook login. Thank you for reading. 🙏🏾 || MINUTES LATER: just found out u can’t have Messenger with an Facebook account so bye Messenger had a good time with u but bye..Version: 257.0

What if...What if the facebook account gets hack and then you can’t also return or log in to the messenger which the account from facebook? Still not secured here. I hope that problem fix, waiting for the day it changes. My relatives just get hack a week ago, they thought it’s fine because they don’t addicted to facebook much. Then they realized that there are dozen of images they took before for memories, thousands of messages who encourage them come through the dark storm had been deleted because of the hackers with no conscience. Anyways, I’m concerned for these related app. I’m giving 4 stars because I loved this app before, now it updated and somehow it disappointed me. And with the hope of bringing a better security for both apps, I remove 1 star. Please fix.Version: 269.0

Notifications stopped working?The issue here has to be connected to the most recent update, given the timeline in which it started. Notifications for this app just…stopped. (I’m not in any kind of sleep or Do Not Disturb mode, and I’ve double-checked my settings to make sure nothing got changed inadvertently.) If I deliberately bring up the app, I can see the new messages marked unread, and I get real-time notifications if I *happen* to have the app open/active when it comes through. Otherwise, I’ve gone legit days without realizing I had unread messages because the app decided not to tell me anymore. Otherwise the app seems to be functioning the same as always, so that’s something. I’ll continue to use it since this is the established method of communication for my friend group, but this is a pretty problematic bug for an app whose one job is to facilitate communication..Version: 421.0

Not Horrible but Has IssuesAlthough I have connected with some amazing people through this app and love the fact that I can connect with people all over the world this app is not a dating app and people need to be respectful of that. I’m not on messenger to hook up with people and receive numerous messages and random calls from people during all times of the day and night. I do understand I can shut my phone off or use my sleep setting on my phone but have had a parent experiencing some health issues and don’t want to shut my phone down as I may need to take a call or message at anytime. The other thing I don’t like is that people know the second I connect to Facebook or messenger and become active on the sight. Sometimes I just jump on to check something out for business purposes and get bombarded with messages. It would be nice to have the ability to get online without the world knowing I’m there..Version: 201.0

Great but definitely could be better!Compared to previous versions of the app this is by far the best one but personally I think it would definitely be much better if a few things were changed on it. Even just the smallest changes could make it way better. Simplicity is key always. With this being said I think by making the main messenger screen less complex and having it to where you can go in the app and out quicker could have a great affect on everything including the ratings. Meaning having the Messenger App uncomplicated and more straight forward I know I would personally be happier with it and use it daily and as well as a good amount of individuals I know. For example if someone could get on message a friend & respond right back; almost compared to AIM or slightly like iMessage. It would change the game completely and have a higher rating guaranteed. Only asking to take it into consideration. :).Version: 147.0

Somewhat an annoyanceI don't normally leave reviews, but i feel that i have to in this case. I don't really have any problems with Messenger itself, being what it is; however, there are a few things that I need to gripe about: 1) foremost is the fact that it is a whole separate app from Facebook. You have to have both in almost every single case. I remember that you used to be able to utilize the Messenger function in the Facebook app without the need for the second application. 2) the most annoying thing about the Messenger app is the "friendversary." It's just an attempt to make the app seem relevant. I have pretty much every function of the Messenger app turned off aside from Notifications because I have a couple of people that only send things through Messenger. I seriously wish that the stupid "friendversary" crap could be turned off as it goes off randomly and the sound is quite loud and distracting..Version: 243.2

Post iOS 11.0.3 issuesAlways been a big loyal fan of Facebook’s Messenger app and to this day it is still my go-to method of communication versus texting with my personal cell number. However, after the iOS 11.0.3 update messenger has a huge lag when it comes to sending pictures, and even messages at all for that matter. I thought it was the pictures themselves or the WiFi connection but it happens with any picture or video I try to send, no matter what size, and no matter the WiFi signal strength or network I’m connected to. At times the app will even crash right when opening it for the first time on any given day, no matter how often I clear background apps and history and data on my iTouch. Don’t know if it’s Apple’s or Facebook’s issue but the compatibility and functionality should be pristine and on point, considering how much we pay for our devices and how often software is updated..Version: 141.0

OlivierProblème avec les notifications Icônes de nouvelles notifications ne fonctionne plus svp corriger ce problème merci Problem with notifications Icons of new notifications no longer works please correct this problem thank you.Version: 400.0

Group chatsHi, Wondering why if FB owns WhatsApp why doesn’t the client behave the same in a group chat. If I am away from a group chat for a while in WhatsApp is picks up right where I left off when I comeback. Messenger just gives you this “20+ unread messages” thing and then takes you back sort of where you were but not quite as good as WhatsApp. Can you please fix Messenger to be gave like WhatsApp? It would be so much less annoying to use if if just behaved like WhatsApp. Thanks Marc.Version: 195

Love Facebook messengerI love Facebook Messenger it’s simple and I use it to text my family.Version: 210.0

Love Messenger/Great for old folks tooMy mother has Alzheimer's and doesn't get much use out of her iPad except for messenger. Every morning I sent her videos of random things off the Internet and she can spend a 30 to 60 minutes watching them… It brings her a lot of laughs. It's also been a great way to keep connected with friends in other countries. I highly recommend it for anyone..Version: 141.0

Love the UI redesignThe new UI redesign is really great, so much clutter is now gone. Good enough to make me write a review. Seriously good work..Version: 191.0

Love videocallsIt’s a fun app. 🕹Developer request: could position of friend’s video image be a user-changeable option? Would like to reposition it to top of screen, closest to camera lens. It would be more satisfying if the person you’re video chatting with appeared to make eye contact with me while we chat, rather than hooded eyelids as they look down. (Maybe this would look crosseyed, but hopefully it would film as a shared gaze, which is more fun in a conversation). Great app 😁.Version: 263.0

Emojis are not rightGive back the large emojis to iPhone users please....Version: 263.2

Usually greatChat system is fine, but once in a while you don't get messages until a few days after they were sent... that's not fun....Version: 146.0

ArkkLa nouvelle mise à jour est dégoûtante pour faire un message vocal étais bien mieux avant et on voyait si quelqu’un avait vue notre message sans qu’on aille sur la convo (je préfère l’ancienne version).Version: 253.1

ProblèmeDepuis 2 jours, je n’arrive pas à répondre à aucun message via l’application à moins que je l’a supprimé et la réinstalle. Si je fais cela, j’arrive à répondre à environ 1-2 message(s). Ensuite, mes messages ne s’envoie plus... Pouvez-vous m’aider?.Version: 291.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 451.0.0

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Messenger iPhone Images
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Messenger iPad Images
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