Documents Pro, Download & Edit Customer Service

Documents Pro, Download & Edit Positive Reviews

Horrible app!This is a mess of an app. They work on confusion at this company. I have Documents and Documents Pro which I thought I paid for. When they bug me to rate it, I get to see these people have two apps with the same name “Documents Pro” and both have the identical icon in App Store and in desktop. Regardless which it is, it just does nothing. It takes me to other storage apps and then sits there with no button or anything to upload to anyplace. I see no difference with the other Documents app they make and wonder why I have two of this worthless app? Even worse it does not take you or allow you to go back to the app I tried to use this mess from. I am forced to close this out and then hope to find the page I was on. DO NOT USE THIS APP PAID OR FREE!!.Excellent714Version: 11.4

Documents2I have been using Documents Pro for several years on my iPhone and iPad. After updating today, all of my documents are white text on a black background. If I copy the text and paste it in Microsoft Word it is still white. Printing a document is still white text. I am using IOS 15.1.2. I have many important documents that are suddenly rendered useless. Please help..JamaebrutonVersion: 15.2

DisappointedI have had this app for years and it has always worked well for me until just recently. I found it easy to use and it had iCloud backup. I use it to store all my recipes. Recently, I had an issue. The app would not open. I ended up downloading the app again and did a restore. I have the app set up to save everything in iCloud. I double checked that this was the case. I lost over half of my recipes. This is over 10 years worth of work gone down the tubes. In settings, iCloud is set to backup. When I go into iCloud Documents Pro is not there to restore. What’s up with that? I am so very disappointed and upset..Cayman CookVersion: 11.4

The only scanner on my iPhoneIf I’m not mistaken, I’ve had this app for over ten years and it’s been a lifesaver. Been in urgent situations where I needed to send a document via email while on the go…Never had problems scanning documents or photos. Simple but functional..ArielblissVersion: 17.4

SpreadsheetDocuments pro is extremely handy and works like a charm! It’s intuitive and user friendly. It being free is extremely important. I used it nightly to record certain market numbers and formulas can be programmed in the spreadsheet..Truth1110Version: 17.4

GreatI don’t often leave reviews, but documents pro is a handy app. I use it mostly to store and read pdf files, but it’s got a ton of other features and you can create and edit spreadsheets word docs and more.L&SHARKVersion: 17.4

EXCELLENT APPI’ve had this app since it first came out (yes, I’m that old 😂) and it is a staple to my daily activities. It works well with other programs but mostly with iTunes ! I can move pdf files, excel files and other formats…Highly recommended 👍👍.NetzjgVersion: 17.4

Very user friendlyThis app is very user friendly and has so many options to implement when working with it. You won't be disappointed..LuvpengsVersion: 17.4

RecipesI send pages, notes and texts to my doc app but most of all I store recipes and can quickly send them to someone or print them out to use..7 IronVersion: 17.4

Keith JohnsonIn the past, I would have rated this five stars, but after the upgrade, now whenever I save, up pops an AD, to delay my work, and then n option to pay for no ads. Just may delete the program if they don’t remove the upgrade that changed the great program I have enjoyed..KeithMarineVersion: 11.4

Get the Pro edition!Easy to use, zero ads w Pro edition and full use of app - meaning no additional charges. I find this app indispensable and use many times each week..Sfunique1Version: 18.0

Ebny25I love the document App, it allows me to keep track and modify my monthly budget. In addition, if I need to write a quick note or, personal letter this App is great. I highly recommend it for an office suite that is easy to use..Jsw123654Version: 11

Good appI love it overall. However, I wish the documents can close by automatically updating what was out in without asking to save every time I open it..MVLDRVersion: 11

Excellent Business ApplicationAn excellent app to help in organizing business executives to be better and have more time devoted to pressing business issues..Adedayo Ayodeji KoikiVersion: 17.4

Very cool!I use this app to keep all my song lyrics in one place. It's easy to use and has never let me down. I recommend it to everyone.Down 4funVersion: 15

AttorneyThis is a great Editor that I enjoy so much. It's amazing that you can transfer files from PC to iPhone and vise versa though Wifi. The support is excellent too and it's free!.BaoTruVersion: 11.4

One Of My FavoritesI like this app and program so much it is at the top of my list. I have been using this since the I phone 5 I love it..FrdfranzVersion: 17.4

I love Documents ProThe app works great for my needs. I can easily sort into folders and send documents from the app..The Browns 684Version: 17.4

MikeNeat clean up to date service. I liked it once it all worked out for me. It does create a brand new environment for me and my documents..MICHAELRUNDOWNVersion: 18.0

SeamlessI’ve been using this app for years . Stored all my notes and documents . Highly recommend !.Ms. Renee CVersion: 17.4

Excellent app!I love using your program to be able to store and send docs through my email...thank you!.Pug2LuvVersion: 11.4

Ok to work in but unable to printIt’s a functional word processor in spite of the rather dark screen with deep gray text. Particularly troublesome is I don’t seem to be able to print or even save anything to a pdf..Speder2Version: 18.0

Rich scientific informationArticles are very informative and enlightening the reader with a flood of innovative information. Thank you..Grandee AdelVersion: 17.4

All what you needIt allows you to do almost everything what the regular office does... and opens on all kind of docs....Willeto1106Version: 11.4

Great file appTried several, have stuck to D2. It's perfect for my needs and simple to use..Secret1964Version: 17.4

Document ProLove this app. I’m terrible with paperwork and with this app I don’t need to do much at all. I hope it continues to do a great job!.Hazbrown80Version: 17.4

Great App to reviewing multiple documentsThis is a great app for meetings. I download as many as twenty separate documents for committee meetings, these include multilayered spreadsheets and reports composed of several pages..BusterBigDogVersion: 11.2

Document Pro easy to useI really like my Document Pro. I have used Doc Pro for years and have it on my iPad and iPhone love it..Open the door richardVersion: 11.4

TRUST APPI know it’s difficult to TRUST which APP s worthy to add. I have had this APP over 8 yrs. It works just as it states. No tracking, no hidden attachments I’ve ever seen & it’s FREE!! Give it a TRY, U can uninstall if U do not like it. GOD BLESS.GatoR-BaTeVersion: 17.4

Best way to find a file!If you use several online storage places, BUY this!.Judy&MarkVersion: 11.4

Documents ProHelpful app to store recipes. Easy access when shopping for ingredients. Love the App!.OffforthesummerVersion: 17.4

Works greatI don’t use it much but it gets the job done when I need it..Mr studentVersion: 17.4

Gr8.I have been using it for years and it works fantastic..Jo_perazimVersion: 17.4

Efficient,Effective,EffortlessI've been using this App almost a decade and I would recommend it to any and all, novice or pro..OnehunspVersion: 11.4

Very impressed!I needed to copy and email a quote to a customer and didn't have access to a copy machine and this app allowed me to do that. Love it!.JapbmtVersion: 11.2

Good for notedGreat for taking notes, especially together with an Apple Pencil and iPad you can’t go wrong..Manster4realVersion: 17.4

Great ApplicationI use it to keep scripts and schedules on my phone in case I ever forget the physical copies. It’s saved me more than once..Anonymously thereVersion: 11

Organizing my files!!I use Documents Pro almost daily to manage my files. Very vey impressed!.Darkarya.comVersion: 11

Easy to use for all your documentsEasy to use Great app.Tkepler8Version: 17.4

Like ItI have been using it for years. I like it. I write and save my work..V1CT0R_809Version: 17.4

Just started. Would like a week to complete.But so far so good!.Mike_BenzVersion: 17.4

DocumentI'm new to using the iPad but this really is very helpful. 5 years later still using still helpful!.Dave ChevalierVersion: 11.4

5 yearsOccasional glitch but I've been using this app for a long time and am pretty reliant on it for organizing files on my iPhone..Easily bored .Version: 11.4

Almost perfect text editorWhen used only on my iphone, it is perfect for my needs, but if I edit the same icloud doc on my ipad, it doesn’t synch automatically… once this will be fixed, it’ll be perfect once again!.Fibrogirl40Version: 17.4

GreatHandy and quick.CanyoncrazyVersion: 17.4

Easy Document readingDocument Pro has proven to be an effective way to save and recall documents in various formats.Capt. LocoVersion: 17.4

Best App for UniversityThis app makes viewing lecture slides a piece of cake! Love it a lot. 10/10.StephenStephen321Version: 17.4

Good appSo far it's been good for my usage..QueenR22Version: 11.4

Great AppI have use this app for many years. It has worked flawlessly..At The BuzzerVersion: 11.4

Option faxIl me semble que vous aviez une option de faxer un doc en payant un montant minime? Suis-je dansl’erreur ?.Yves1945Version: 11.4

Very goodVery satisfied, opens google docs easily...would love compatibility with openoffice.org ~ great app!.AuthorthisVersion: 4.5

DriveUne chance que j ai cette option pour pouvoir stocker mes données personnels..Blkmarc10Version: 11.4

Use it before you reviewI would have passed on this after reading some of the reviews. Has some great features. Wifi transfer to PC. use as no iTunes Player. Some limitations not worthy of bad review.Clyff.wVersion: 11.4

D2Facile à utiliser. Je l'utilise pour mes recettes. Je peux les classer par fichier. Je le recommande fortement!.CalendetteVersion: 11.3

Simple simpleGreat app always ready to use..What am I missing?Version: 11.2

Works WellI've yet to experience an issue with this app. Transfers and reads all my Word documents without problems. Simple to use..SnaptrapVersion: 11.1

Super!!Muy buena app!.RizoarsVersion: 11

Really goodTo keep safe and access my documents. Feel very comfortable..VannanushaVersion: 11

GoodCome on, everyone. You're not going to get the best quality app for free! It's good quality, an update would be of use..DaanihaaleyVersion: 4.6

WowTout fonction bien je peut transféré des fichiers de drop box et les ouvrir avec cette application.Jolie julie04Version: 5.6

MoiSuper.Moi0126Version: 5.6

Superbe!Super bonne application qui mérite un essais, stable, simple et efficace!.MathpianoVersion: 5.6

Easy to viewI having been using this app mostly for keeping recipes. It works really well in loading downloads from an email. Thankfully the update now easily allows me to write and save in a more traditional way..MilouroseVersion: 9.3

Wifi sharing not stableI use this app mainly to upload doc files to view on the iPad. Transferring files via iTunes works seamlessly, however the huge issue is with the wifi sharing which is a feature of the app. Transferring the first file is fine but once I try to transfer the second file it crashes, and then the app won't reconnect the wifi sharing for a while..Ms000Version: 4.5

Very versatile!This app is as advertised, and very useful and intuitive, great job, devs!.Northern_ManVersion: 9.3

Loving this AppThis is a great app for capturing and cataloging ideas, writing and sharing ideas!.Johnny flightVersion: 9.3

Best AppHands down a very useful and very versatile app. Worked with every iOS since my initial download. Never had a glitch or error with this app..AlChemistLabVersion: 9.3

Documents ProI like it very much..Joginder P SinghVersion: 9.3

GreatappVery helpful in organizing my receipts and bills online thru my phone.Supergaby0506Version: 9.3

Great Doc App!So far I've used it for my resumes and PDF books! It's easy to use. Easy to save to. I love it!.SurrenderrrrVersion: 9.3

Good AppGood for a free App.AllRdyWhackedVersion: 9.3

Awesome AppThe app works well and intuitive. I would recommend to a friend..SpiiseeVersion: 9.3

Yay!Works great for my basic needs - happy for it!.6kids8Version: 9.3

Nice appVery nice app, helpful.AlexchzpVersion: 9.3

Great appSaves docs in multiple formats - easy to use. What's not to like?.MahdewVersion: 9.3

AwesomeThis is a very handy app. Use it all the time. Easy to use..KangateddyVersion: 9.3

👌🏼love this appI'm busy. Always. I can get everything done in one app...com777Version: 9.3

Great AppEasy, intuitive way to keep me organized on the fly!!.DinnrigVersion: 9.3

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Documents Pro, Download & Edit Negative Reviews

Bugs re Font selection and color in RTF fdocDocuments Pro v15.2, updated 19 January 2022, only seems to work in dark mode. It cannot be changed to light mode regardless of what setting is on the iPhone. When you try to change the font type or size in an rtf file, the font list and sizes are in black so you cannot read them. If you randomly tap one, it automatically switches back to the document, but the font is in black. You have to guess at the location of the wording in the doc to highlight it so you can change it to white since the app is stuck in dark mode. __________ Handiest app for text notes and simple spreadsheets. Positives: - it is super quick to open, save, etc., without cumbersome formatting. - best app for quick notes in a variety of files. Negatives: - it closes automatically when not in the foreground after a few minutes on my iPhone 6 and data not saved is lost. - there is not a search function for words or phrases in large text or rtf files; - text and csv files are Read Only (not Read Write) when uploaded to Dropbox or MS Onedrive; - rtf files cannot be opened by MS Word when uploaded to Dropbox or MS OneDrive..CyberbikerVersion: 15.2

Free is extensively limited More than RepresentedFrom what I see only docs on icloud will be readable or viewed. All other locations require you to download, which then gets defaulted to icloud. I wanted this for use if possible to transfer from OneDrive to GoogleDrive stuff. It appears that for 5.00 one can buy from this Developer an ap called Something exactly as this with the exception of the letter 's' on the end. Even then it will you to pay a subscription fee on a schedule to go into the "extra features". So it appears for free you can see the filenames in multiple storage places but not even use this as a go to apt to even see clearly anything. Everything is either inactive or blurred. I thought perhaps the ap will need some prolonged time period to sync my files across the different apps I have given permission. Should that be the case I will change my review somewhat. But initially I'm at the point of paying the $5.00 just to hope for a multi use platform and hope I can sync or transfer between them. Not so transparent as I can tell. There is Marketing for You!.Jftman1953Version: 11.3

Ads on Paid Version?I didn't pay for the Pro so that I could get ads. This is new and upsetting. I also see like others you made another Documents Pro for a new fee, thus ripping off customers who already paid for your original Documents Pro. So you stopped providing ad free service to old customers who bought your app, and created a new one they would have to purchase in order to not get ads? THAT'S A SCAM AND CALLED RIPPING OFF YOUR CUSTOMER BASE!!!!! It was perfect for years until today an ad popped up. People pay for premium not to have ads. I have the free and the paid, so why pay if you are going to show me ads? I will update my rating to 5 stars once the developer removes ads from paid version and has extensive features like before . Thank you..Blondigrl :)Version: 15.2

Frustrating messI rarely need to create a major document, but I wanted to make one that was a little too much for Notes. I had used this a year or so ago and didn’t have bad memories of it. Possibly if I spent enough time with it, If my bad experience was due to ignorance? But I have no desire to do so. And I don’t want to waste any more time on it, so a quick list: After switching to another program, I have to start from the top when I go back to it. It shows a lot of destinations (like DropBox) but I couldnt find a way to use them. After I took the Rich Text out, the file still had the .rtf extension in the listing. While editing the file itself, it showed .txt Other stuff, mostly minor, but which depleted my vocabulary of cuss words. And soon after beginning, it wanted to know if I liked the program. I could only continue by answering “yes” or “no”. Being generally polite, I answered “yes”. It thanked me for my five star review. I did not feel so polite after that. Won’t be using it again..Fuzzy LogicianVersion: 11.4

Used to work great, but not nowThis app was my go-to for scanning in documents on the go. Sure, the scans didn’t look quite as nice as when you scanned them in on an actual scanner, but the app did a good job of capturing the document and making it look like a legitimate scan. But they must have updated the app and changed the camera capture settings somehow, because now it just looks like a crappy photo, and in fact I can take much nicer photos on my phone with the regular camera, but of course don’t have the advantage of converting them to PDFs. The scan feature was the only reason I used this app, and now that that feature is broken, I will be deleting it. Disappointing!.EmgirlanVersion: 11.4

Not usableThis is the second time that I have downloaded this app. The first time I downloaded it, I paid for the premium or “Pro”subscription since it was so inexpensive. Both times that I have downloaded and tried to use ANY of the free or premium content I get the same outcome. It crashes. Every time I access the app, look for a document that is either in my iCloud or In my local library, I click on the document and BAM! It crashes. I cannot advance any further because as soon as I click on the document, the app completely closes and shuts down..Mjax68Version: 18.0

Latest update is a disaster!I’ve been using this app happily for quite a while. It has had its bugs, but with this latest update, the formatting completely fell apart. The colors used in formatting are a disgusting hue - very ugly and since you can’t see the font through them, useless! It’s obviously a bug. I very much depend on the formatting options. After the update, my files were all changed to white font on a black background. This is really the only combination of colors that is useful now, and I don’t like it at all. Looking for another app, but hoping your developers will fix this disaster before I am forced to change..LwrrtghjjkVersion: 15.2

Won’t workI downloaded a word document and wouldn’t read it.Mememine68Version: 11.4

Newest iPad update won’t let me print anythingAfter updating to 12.3.1 I can’t print anything...letters I have written on my iPad are now on my husbands iPad...there are ads at the bottom of the screen. I get into some areas of the app and the only way I can get out of it is to shut the whole app down...oh my gosh it’s terrible..DavcaroVersion: 11.4

I feel like to cryIt was okay so far then it keeps crashing when i save the longer txt document. I lost my important memo and i can't remember it now and i just want to cry. What is wrong with the saving document? It goes to home screen. I liked this app very much until I lost my important memo..JyeonVersion: 0

CrashesTried to set up simple spreadsheet, it kept dying and going back to my Apps menu. Kept losing all input. Not very helpful..YumaramaVersion: 0

Google docs irritationNow, given I've only begun to explore the app, so far I'm unimpressed, though thankful it was Free. I tried to download a document from Google Docs, only to have the app crash and take me back to the main menu. Pay for the full version? Don't count on it, not until I start to see some usefulness out of the free version..AveatsVersion: 0

Bad infoIt's not very informative on how it works...IpodtouchonthegoVersion: 0

Too limited to be useful.Not enough cells to bother with, doesn't do alot of the important formulas. Waste of bandwidth..CheesetoastVersion: 0

CrashesI started a clean spread sheet, entered three data points and it crashed..Me, BenderVersion: 0

No Unicode supportFilename with Unicode (non-English) crash the FTP transfer.Pro-grammerVersion: 0

Too easy to lose your workCan open and work in docs and spreadsheets easy enough. If you close the app without saving it autosaves which is nice but when you open the app again if you do anything other than open the autosave you will lose your work..AnthraxenVersion: 4.5

CrashesI installed this app and tried to transfer some files using wifi but it crashed on all tries. So I just uninstalled the app..Fangamer123Version: 0

Horribly unstableGood interface, but unusable because it crashes constantly. Would be great if they improve stability..NiiiiiiiiiickVersion: 0

This and the other Savy Soda app - big waste of timeNot sure why they have so many apps that don't work. But I tried none the less as I hoped that at least apples tested them. Nope. Downloads docs and txt files empty..AweinmanVersion: 0

BuggyI just downloaded this app. It is great as a storage device, and the access to google docs is a nice feature. However: - It won't download or display PDF files from google docs (it will handle them fine if you upload them over WiFi). Word and excel files work fine. - It won't email files - after you enter an email address and press send, it tries for a minute and then says email failed, check internet connectivity. My internet connectivity is just fine, thank you very much. I was about to get the paid version, but the inability to email files was a deal breaker. I look forward to it getting fixed.Mauricio 23Version: 0

CrashedLooks promising. However, it crashed when I tried to upload a file to the phone, so I'll be looking for an alternative app..SuperduperuserVersion: 0

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