Wait Times For Disney World Customer Service

Wait Times for Disney World Positive Reviews

Really worksMy family has used this app for three different trips to Disney, and it’s almost always dead on. I didn’t believe it would work when I downloaded it the first time, but I was pleasantly surprised by its accuracy. I wouldn’t go without it now..Jenn8655Version: 4.1.2

Kinda accurateI have the my Disney experience app and the wait times on that app are exactly what they are. Sometimes in this app they can be off a little. Like one time you said that the tower of terror was a 110 minute wait when it was actually only 65 minutes. I will continue to help your app by reporting the wait times that are wrong and I will continue to use your app. I hope that you will watch this more carefully because this app is A GOOD APP..HgbbvhchfffhbfdfffgvbhbhbbVersion: 4.2

MsExcellent tool to plan your visit. Usually find that wait time is a bit less, it helps lay out your day and take advantage of occasional slack periods on your favorite rides!.JanmofVersion: 4.1.2

I LOVE THIS APP!!!!!I love this app, it works lovely, but anyone who is like me likes to see the map, this app is great, but I don’t use it a lot, I use the other one, but if you don’t like to see the map, then I would recommend this app to you.Stitch LOVER!!!Version: 6.0.3

ExcellentSo much easier to use than the my Disney experience app.Jen161627Version: 6.0.4

AwesomeI recommend the app to anyone who needs it for their planned trips to Disney World!!.Felicia tranVersion: 6.0.2

Was better before updateI liked the app better when the attractions were arrange by land. Alphabetical makes it longer to navigate when you are in the parks..Dlh1970Version: 5.0

About this appIt is very helpful but I don’t like the adds at all that is what I gave it a 9 I bet this app could improve.AnnierobdkdVersion: 4.1.2

ExcellentVery accurate.BlackcurbVersion: 4.1.2

AccuracyWait times are 5 - 10 more than listed.KnarskieVersion: 4.1.2

PandoraWorth the 1 hour wait. Flying with the banshees was unbelievable..AschlefVersion: 4.2

Must haveSoooooo helpful. A must have..RatherbeatdisneyVersion: 4.1.2

Typically accurateTitle says it all..Kated71Version: 4.1.2

Love thisLove Disney.D Chi 02Version: 4.1.2

ToriI love thsi app.Beth-eeyoreVersion: 5.0

Awesome app! Worked like a charm!This was a FABULOUS app to have on our recent visit to WDW. Very accurate, helped us plan our days when we'd already hit the main rides we'd wanted to ride. (Tip: You MUST understand and use the FastPass system and read up on which rides "sell out" the FastPasses for the day early; for example, if you're traveling with kids and want to ride the Buzz Lightyear ride at Hollywood Studios, you need to get to the park before opening, squeeze your way as far forward and to the right as you can get, and make a beeline for the ride as soon as they let you in. Even then, you'll end up waiting about 30 minutes in the FastPass line (we send my husband to wait and we all saw the Ariel show), but then you have a few hours until your FastPass time comes up and you can almost walk right in, past all of the hundreds of people who are waiting in an hour or more long line without FastPasses. We were able to ride 2-3 times this way without waiting longer than about 20 minutes.).UserNameNotAvailableVersion: 0

Excellent!We loved this app! Went to Magic Kingdom with our 4 yr old, 9 yr old and a couple extra adults. One who is a 50 something with RA. This helped a ton when figuring when and were too go on rides! When considering bathroom breaks, rests and eating this app really helped us keep organized along the way! We also noticed (as did a few other ride goers) that the wait times on the app were more accurate then the line postings. We will definitely be using this again next time! Only thing I suggest for Disney is to please put in some restrooms along the way for the bigger ride waits. You can't expect little kids to wait in line 1+ plus hours and not have to potty! Other then that, another great disney trip!.Efficient MommaVersion: 2.1

My favorite appI just spent the last 10 minutes laying in bed looking at the ocean, talking to my wife about different rides and their wait times throughout the day. This app is amazing, people actually update with times ( and accurately ). Love being able to see a record of the last 6 updates, would love to have even more access to the history ( even a way to see last years crowds for a date, be able to see an entire days worth of crowds, but that's more for us geeks and not the real time use of this application). I check and use this app even when not in the parks because I am a Disney nut!.NickisisVersion: 0

Highly recommend!It is great to download this app before your trip to check out the approximate wait times you will be encountering. It is usually accurate and has a few cool features such as the last time there was a wait time submission and how for away you are from a ride. Also, you can star your favorite rides, so if you only have a few favorite rides you want to check wait times for, that cool feature is a plus. It thoroughly describes every single ride, along with a height requirement. Lastly, it lets you know if a FastPass is available for that ride. Overall a great app..DisneyWorldisawesome555Version: 3.2

Accurate times makes it easy to plan your day on the flyGreat app. Just spent a week at Disney and found the ride times to be fairly accurate. So you're waiting in line at Dumbo and the crowd around you is starting to build. You're debating between hitting either Buzz Lightyear or Thunder Mountain Railroad one last time before lunch. Just whip out the WDW app and find out that Buzz is up to 45 min while Thunder Mountain is only 15 min. The only way it could be better is if it had some sort of display for the current fast pass return times..AHodges64Version: 0

Disney world wait time :DWow this app is amazing!!! If your planning a trip to walt disney world, I HIGHLY suggest this app. I am going to Walt Disney World in 3 weeks and I downloaded this wonderful app so I may use it when the time comes at the park, but I use it even now just to get a look at what to expect and what times would be best to ride which ride. This app is an amazing tool and handy for every family planning to take a trip to the park. Big or small, every family deserves an unforgettable vacation at Walt Disney World and this app helps and makes it 10 times better!!!!.HayliedayVersion: 2.1

Disney world waitsI use Disney world wait times when I am at Disney world to see how long the lines are and make plans about what rides to ride first. I usually ride the ones with the longest waits first because they are going to longer if you wait until the afternoon. The best to go is in the mornings because the lines are really short, And late at night. Once I went to the park for extra magic and the lines were really short it closed at 3 in the morning o was not tired..MikewashVersion: 1.6

Great appI've been using this app (along with a few others this company offers like Disney menus) for quote some time and it is fantastic! Simple, easy and fast, puts key information right at your fingertips. Just downloaded Disney's official app, what a disappointment. This app far out performs Disney's. this is accurate, up-to-the minute times. Just needs fast pass return times AND fast pass distribution times. A must have for any first time Disney visitor or the most seasoned visitor..CdaytonaVersion: 2.1

Worth the free download!I come to Disney at least every couple of years and this trip was the first time that I had this app. It was pretty awesome actually, the wait times were pretty accurate (within 5-10 min of the actual time) .. It saved my family the effort of walking all the way to the other side of the park to find the ride we were wanting to ride had an 80 minute wait. I was not disappointed at all. It was updated often and I'm actually surprised that it was free! :).Jeremy CowperVersion: 1.7

Saves time!App was very helpful when deciding which park or part of a park to go to next. I used it several times thru our 4 days at Disney. Wait times were typically pretty accurate based on what the rides showed when we got to them. It was easy to avoid getting the kids hopes up just to find out a line was too long. Only had that problem at character signings since most of those don't post wait times..ACTGBMGVersion: 1.7

Wait times and more!Fantastic, quick interface for finding current ride times. Would love to know more about how the data is being populated (e.g., last updated, number of entries in a given period of time) within the app itself. Maybe just a time stamp next to each attraction, since they may not be updated simultaneously. This app literally takes hours off your cumulative standby wait times!.ErikOlson1970Version: 2.1

Very convenient and helpful!I bought another app like this and I still had to subscribe to their website in order to view the wait times of the most popular rides. This one is very useful and FREE! You don't have to walk all the way across the park to find that your favorite ride's wait time is over an hour. You can check your phone and plan to ride when the wait time has gone down. Check out their other app, WDW Dining, for menus from most of the Disney's dining locations..Ua2014Version: 1.9.2

Definitely Worth the Price!In all seriousness, we're annual passholders and often use this app to decide which attraction to go to... It's crowd-sourced, so it isn't always right on, but it's usually within five minutes. It would be nice if the rides at an attraction all "closed" when the park closes for the night. Magic Hours really aren't crowded, so the app is sort of useless after the public goes home. Good app that I will definitely upgrade if we keep our passes at renewal..Big-JohnKVersion: 1.6

Shut up! It's great!I don't know what all these people are talking about, this app is great is shows me just what I want to know. Yes, I do know that the makers should update it, add my personal favorite The Country Bears, and many of the other shows in Disney. Since my family and I are going to Disney next month I am sure that this app shall come in handy, while we are at our resort and want to know the waits if we wanted to know how long the wait was if we wanted to get a quick ride on Splash Mountain by taking the monorail. I do understand the other viewers point of view, but you have to look at the app as a whole. It has all the waits, even of the ones that are no longer there( -.- ). It has every park, and even the rides in The World Showcase, which I rarely see. Good-bye! :D.I like bunniesVersion: 1.9.2

1st Disney tripThis app helped my family so much on our first trip to Disney. One day we were there Kali River Rapids closed down for a period of time due to mechanical problems. All day we checked the wait times to see if it reopened. We were able to enjoy the rest of the park and when the ride opened back we were notified and got to ride one of our favorite rides! Thanks wait times!!.Kc StangVersion: 1.6

Good appIt's a good app. It's as accurate as anything can be. While waiting for other riders (a wait that started out at 50 minutes), the wait time on this ride changed 3 times! Since times are constantly changing, it's hard for any app to be 100% unless someone sits outside each ride and just updates every 5 minutes. I also like the description of each ride and the wait history!.OhbreeziVersion: 2.1

Best ofI found (in almost every case) that this was the most accurate app for WDW wait times. The official wait times, which are used for the official app, are frequently off. This app simply uses user times. The interface is in no way spectacular, but that is perfectly fine by me. This app is simple, easy to navigate, and accurate. If all you need is wait times, this is the app..GatorDan15Version: 2.1

Great for free app !Don't pay for the other free apps out there ! All the wait time apps are based on user imput and most people are using this free one ! I have 2 other paid for apps to get wait times and this one is the most up to date with user imput. Would have given five stars but you have to go through 2 screens to find out when a time was last updated and would like to see a place for fast pass return times..BrrnadyVersion: 0

Good AppJust returned from a vist to WDW, and this was very helpful. App was easy to use, and helpful in determining our next destination. My only concern was the wait times seemed to be more reflective of season/park load than user input. I typically found the actual wait time to be about 1/2 of what the initial screen showed. The "recent times" page was beneficial, as you can alway see what the most recent posts were. All in all, pretty good app..Wishes 1971Version: 0

Very HelpfulThis app was very helpful during our vacation. It answers the "go or don't go?" question. It was mostly accurate, but I did see a few cases where the time was off by a bit, so I submitted an accurate update. I hope everyone is honest with it, and not submitting bogus times to keep people away from their favorite rides..HeymeonVersion: 1.9

Spot onI first downloaded this app in May,16' while at Walt Disney World. Right from the start, the times were almost 100% accurate. This app helped me get more out of my visit to the parks. I mainly used this app at Magic Kingdom and I was pretty amazed at how well and accurate it was. I recommend this app to anyone going to Disney. The more people that use it, the more accurate it will be. Good job guys..Disney Magic FanVersion: 3.9

Great app.I've been to Disney World six times and just came back from a trip today. We used this app to plan ahead (everyone who's a regular at Disney knows planning is key) and it was accurate for the majority of the time, and when it wasn't it was only off by five to ten minutes. I'd reccomend this app to anyone interested in saving a lot of time and energy in the 94 degree Florida heat..NotalisonVersion: 1.7

Worked GREATI have had this for several months but just used it at Disney for the last 3 days and I really LOVE it. It has kept me from walking all the way to a ride just to find a long wait. I can look and plan on the go. It has been very accurate for the most part. A good feature may be to add if all fast passes are gone but LOVE it anyway. It gives the Disney feeling from home too ;).DisneyWVRNVersion: 0

Amazing! But here's an idea...This is an amazing app, don't get me wrong. But, I think adding which fastpass times are available for each ride would make it perfecto. I don't know if this is possible for the app or not, I'm just making a suggestion that would improve the app even though it is already spectacular..HayleyfoxVersion: 1.9.1

OMG!!!!!!!!!!! I love this app!!!!!!!!!😍😍I'm in Disney right now and it helps soooooooooooo much!😍😍😍 everyone should get it bcuz if your on one side of the park and you don't eat to go to the other side just to see if it's a long line or it's even closed! It's soooo helpful to everyone!!!!!!! I LOVE THIS APP!!!!!!!!!!!!!!!!!!!!!❕❕❕❕🌈🌈🍔🎂🎂🎂😃😃🍦😍💝🎀🌺🌺🌺😃🍦🍦🍦🍦🍔🌈🇺🇸☀🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉📀💿📀💿📀💿📀💿🔔🎉🎉🎉🎉🎉🎇🎆🎆🎆🎆🎆🎆🎆🎆📱📱📱📱📱📱📱📱⚾⚽🏀🏈🎾🏈🏀⚾🎾🎱🎱🎱💰🎨🎨🍻🍺🍰🍎🍊🍉🍓🍅🍆🍧🎂🎂🎂🍰🍎🍊🍉🍓🍓🍅🍆🍰🎂🍎🍧🍊🍉🍎🍓✈✈✈✈✈✈✈.Funny footyVersion: 1.9

Outstanding!!We used this app for our 5 day visit to WDW, and it worked perfectly. It was so much easier to look at wait times on my phone vs walking to the ride first. It allowed us to get more out of each day an made planning so easy. I found the times to be very accurate..CrazyL iPhone userVersion: 1.8

Excellent resourceWas great to have inside the park, was accurate and made choosing rides much easier!.Sh542176Version: 3.7.1

Awesome appGreat to have this open at the same time as the Disney app, so you aren't flipping back and forth in the Disney app. I actually like the map way better than the Disney app because it has the names to everything..Lori from Mississauga ONVersion: 3.2

AWESOME!!!!Great for planning!!!! Who whats to stand in line???? Not us!!!!.Christien00210Version: 3.2

MAGICALLY AWESOME✨It tells me how long it will take and.....I can submit my own time!!🌟✨💫.The gamer of gamers👾Version: 3.2

GoodSupert bon je recommande à tout les amateur de Disney.Mick.HVersion: 2.1

Needs ImprovementThis potentially a really useful app but it needs some work, particularly on the infrastructure that supports the app. In some cases the wait times were not consistent with what was shown at the park (e.g. Test Track 50 minutes versus 30 minutes at the park). Wait times were not available early in Animal Kingdom in the early part of the day for quite sometime after the park opened. Also, the app does not seem to indicate rides that are closed but instead just shows a low wait time. Disney should be able to do better than this..SsdertqVersion: 3.0

Awesome site!Great way to find out wait times,etc. Used it a lot!.Jazzie mommieVersion: 2.1

Ride app awesomeAwesome app! Was accurate!!.DisneyfunfunVersion: 2.0

Garbage in, Garbage outI tried using this app durin recent visits to all 4 Magic Kingdom parks. The app worked well, although some of the navigation is confusing. The significant issue, though, is that the data for wait times comes from other users, with the only sanity check being that they need to be "near" the attraction they are updating. While the times were usually close, we ran into cases where somebody entered absolute nonsense - for example reporting a ride closed, or hour-long waits when there were none. It would be better if users had to log in to provide data (see GasBuddy for an example). I switched to Disney's offical, but heavy weight, app, because the info was correct..MogsDadVersion: 2.1

Quite reliable...... When it didn't have network problems.BookwormAAAVersion: 2.0

AppGreat app like to pull it up throughout the day will use it in August when we visit Disney. Thanks.Jen DisneyVersion: 1.9.2

Love the AppGreat for the kids!.FjdghjgnVersion: 1.9.2

WOWExcellent!!! Quels beaux souvenirs!.NatLouPlopVersion: 1.9.2

AvisApplication très utile pour ceux qui visitent Disney.UsercanadaqcVersion: 1.8

Disney wait timeExcellent application.Jerome MaltaisVersion: 1.9

Very UsefulIt's very useful because I know where to go at the right time! Now, I can go anywhere in a park without waiting too long!.DisneyFreak224Version: 1.8

Wait timesGreat app. Can't use it when I am in Disney because of roaming charges, but a few weeks before we go, we study the wait times. Helps us plan our park visits in advance..LuvitunzVersion: 1.7

Fun app.We like to imagine we are there!.Dudley55Version: 1.7

Great appEven when not in Disney this app is fun just to imagine the lines ;) great to map out to see what times of the year are the worst for lines. A disneworld fanatics toy..RKXVersion: 0

Great free ap!!If you love Disney world you'll love this ap!! I can't wait to use it on our trip in may!!.Meg_from_saskVersion: 1.6

Nice App...It was quite accurate down to about 5 minutes. Very helpful in the parks!.SkitchgirlVersion: 0

Really good app!I think this is really good! I like it alot and it is helpful when you are in Disney world!!!!.Diamond d!Version: 0

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Wait Times for Disney World Negative Reviews

Not accurateThese wait times are not accurate. We walked halfway across the park to learn that a wait time was 60 minutes instead of the 15 on the app. I tried to update times at the entrance to some rides and it wouldn’t take the update. I’ll stick with the Disney app from now on..Tr3286Version: 4.2.8

Not very accurateThis app tries to be accurate but the wait times are hard to predict with the lightning lanes. A line that was supposed to only take 55min actually took an hour and a half. Not enjoyable at all. Nothing magical about that..KerryfillyVersion: 5.2

Get My Disney Experience instead!I am at Disney World now and this app is not accurate on the wait times at all! For example, there is over a 3 hour wait right now for Avatar, and this app said it was a 60 minute wait. The Disney staff said to get My Disney Experience instead..Gardenstate GirlVersion: 4.1.2

Ride wait times are terribleThey need to revamp the amount paid to enter the park you may be lucky to get on every ride it’s over crowded definitely not the happiest place on earth.SupaspatVersion: 4.1.2

Not accurateSpent slot of time Walking around to attractions to find out the time as wrong. Very frustrating.Loyal callerVersion: 4.1.2

Epcot PatronThis app is not accurate for Frozen in Epcot. Wait time of 120+ minutes was reported as 80 and went down to 65, despite the time increasing..Duhn_lVersion: 4.1.2

Waste of moneySpent $8 and it won’t open.GotesakVersion: 4.3.2

A Good start, could be betterFantastic user interface - developers thought through how to make this app easy to use (for those checking wait-times & for those reporting their waits). That it for the good part. Unfortunately it lets ANYONE post wait-times, which makes the info PARTLY unreliable. I could be sitting in Anaheim CA (home of DisneyLand, not WDW) and post times for WDW (in FL) - and my posts are accepted. This is WRONG. The app should let you post ONLY if you're in/near WDW in FL - it should require your GPS coordinates (it can get it automatically if you let it scan your location). At least then, there's a reasonable chance you know the real wait-times shown at the rides (I know... this won't stop nasty folks at the parks from posting wrong info) - but it'll lessen the abuse. We were at the WDW parks last week & found this app was correct ONLY sometimes -- not good enough to rely on it. That's why it wasn't very useful, couldn't trust the times it showed. Another possible improvement is to let you pick the rides you want to see (using prefixed checkboxes) so it's easier to find what you need. Good concept, marginal execution..Woaaa!Version: 0

Wait times at Animal KingdomWe waited in three separate lines totaling 2 hours or more. Twice the ride broke down before we could ride and we had to leave the attraction. This is unacceptable, no matter the day. You need to limit the number of people allowed each day or add more attractions or both. We have been to your parks many many times. This has been a big disappointment The newer fast pass system does not work efficiently either. If you're not familiar with the park or have a mobile device it is very difficult to maneuver New is not always better.48$:354)&?5)8;8,557)7&Version: 3.7.1

Wait times are slowly updatedI updates many wait time but are extemely slow to update on app.Cb12'Version: 3.2

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