FDNY Customer ServiceThe Buddy System, LLC

FDNY Customer Service

  1. FDNY Customer Service
  2. FDNY App Comments & Reviews (2026)
  3. FDNY iPhone Images

Tired of fumbling with your FDNY Chart to figure out when you’ll be working two months from now? Sick of coloring the boxes and adding reminders about your mutuals?

FDNY to the rescue!

Custom-designed with the help of New York City firefighters, FDNY is smart about your chart. It knows about the 25 groups and their schedules, pairing of mutual partners, vacations, RSOT, and so on. The calendar screen always shows your day and night tours and your partner’s tours (using colors of your own choosing) for the next six years from “today.” It takes only a few taps to enter a mutual with your partner. A few more taps and you’ve got a banked mutual recorded with somebody else. Separate balances are maintained for each person. And, there’s no need for a new chart every year.

FDNY also contains a list of NYC firehouses and callboxes, complete with locations (one touch to see maps) and firehouse phone numbers (one touch to make calls).

Features:

• Displays your schedule for the next six years, including vacations, holidays, and paydays.
• Double-tap any day to see the day and night group numbers, just like the printed chart.
• You can enter colleagues for other groups.
• Records banked mutuals. Tracks tours earned or owed on a person-by-person basis.
• Formats emails for sending out mutual offers.
• Contains a Logbook for keeping track of tours or hours of your choosing.
• Shows your vacation periods.
• Logs “events” with date, time and location — you can edit the title, text, and location details when you have time.
• Displays your tours and those of your mutual partner simultaneously.
• Adjustable colors for day/night tours, vacations, RSOT holidays, etc.
• Track all overtime, P/P, A2R, and CFR-D by pay period.
• Mark special days such as training or medical appointments.
• Quickly locate any NYC firehouse on a map. Sort the list by engine or ladder.
• Countdown to retirement.
• Extensive Help pages for every feature and screen; indexed.

If you need help, or have questions or comments, the best way to contact me is by using the in-app email button on the Help screen (2nd best: [email protected]).. Please don't put questions or suggestions in a review; there's no way for me to reply directly to you. -- Jeff

I reply to all emails immediately (or within a few hours if I'm sleeping or traveling, which isn't often). If you didn't hear from me promptly, it means there was failure in the "Tubes." Please try again to contact me.


FDNY is for members of the New York City FD (including Fire Marshals, EMS, ABCD, and Light Duty). If you’re not a member of that department, then you do not want this app. Instead, check out Scheduler, which can handle repeatable shift schedules and on which FDNY is based.

FDNY App Comments & Reviews

FDNY Positive Reviews

Very useful app. Could be great.This app is very helpful if you area firefighter in the city. There is a learning curve that could be alittle easier. Also for the price I feel it should include more features such as iCloud syncing across devices and back up. I got a new device that couldn't be restored and lost everything. I know there is a back up function now which I use with my iPad but it is clunky. Also native iPad support would be awesome. A lot of guys on the job have iPhone 6/7 plus so supporting that native resolution would also be great. I feel like the text is huge sometimes and more could be fit..Version: 5.0.7

Must have for iOS FDNY firefightersGreat group chart calendar that sync with your regular calendar. Run my life through this app. There is a learning curve to really get full use of this app and it will take a while. If you put in all your OT dates, after a year you will have a rolling calendar of when your hours fall off. Keeps track of all your banked/owed mutuals with a person. List of all firehouse locations and phone numbers. Etc. Possibly a tutorial video should be made to get people started..Version: 5.0.7

HolidaysUsed this app since I got on the job. Love it actually. Couldnt find a feedback feature though so here we are. Recently realized MLK day was either removed or never there in the calendar. I see Valentines day though, not relevant to my schedule, RSOTs, childcare, etc though. Its a holiday, which is important for a myriad of reasons including scheduling. Wondering what other federal holidays im missing or is it only specific ones…🤔.Version: 6.1.2

Great tool, needs a refreshI’ve been using this calendar for about 6 years now. It almost immediately replaced my paper calendar and it was not very hard to get to learn. That being said, technology has changed a lot in that time period and I believe this app is due for some upgrades. iCloud syncing, screen resolution, notifications, etc. I give 4 stars because the app works great and has since I started using it. But an occasional refresh and upgraded features would be nice..Version: 5.0.7

6.3Most of Us were disappointed in the update 6.0 at first, I emailed Jeff and expressed my concerns and unfamiliarity navigating around the update.. He told me to goto the help section and everything would be explained. There have been two “tweaks” released to the update that have addressed many concerns and issues. Be patient, its a great app and i’ve been using it since day one. I am sure they will have it streamlined and tailored to the best of our needs….Version: 6.0.3

User difficultyNeeds a comprehensive guide on how to use the app , example the ability to delete something you have added to calendar..Version: 6.1.2

Great appI’ve been using this app since its inception. I love it. It’s the only calendar app that I use. Over the years whenever I’ve had questions, even recently, I’ve contacted them and they have always replied quickly and help work out the issue. Great customer service. Highly recommend this app..Version: 5.0.7

Love it!Have had it for years now and swear by it. From adjusting my tours to adding OT to finding other firehouses with phone #’s when taking a detail. Syncs with iCal, can see my entire calendar in one place!.Version: 5.0.7

Not user friendlyComplicated and not user friendly.Version: 6.0.3

Good app numbers need workIt’s a good app and could be a lot better if the yearly numbers in the paycheck were accurate. Bring back the older version.Version: 6.0.7

I was a beta tester.I enjoyed the app. It was upgraded all around honestly. The paycheck feature up front was awesome!!.Version: 6.0.5

Kop159Best app on my iPhone , it took a little while but if I can figure it out anyone can.Version: 6.0.4

Great appGreat app and helps everyone one the job, but it’s time for an update!!! Needs a few more features and a clean up.Version: 5.0.7

Great UpdateThanks Jeff for the opportunity to beta test. I like this app a lot better than the free one..Version: 6.0.5

Great appKeeps track of all marks, calendar events, mutual partners schedule and pay..Version: 6.0

The Only Calendar App I UseThis app is the only calendar app I really use. Since the job comes first, this is all I need..Version: 5.0.7

MilitaryGood app is there a way to track military leave?.Version: 5.1.4

VacationLove the app. But I can’t put my vacation in anymore.Version: 5.1.3

Great AppVery useful. No issues.Version: 6.1.2

ABCD ChartI love the app. Will you be making an ABCD chart for the modified schedule?.Version: 5.1.4

FDNY appGreat app. But need a bug fix for IOS 11.Version: 5.0.7

A very nice appThis is an excellent app. It consolidates all of your busy lifestyle activities in one place. My only improvement would be to intergrate an alarm to the scheduler so that I don't have to continually look at it to make sure I'm not missing something.Version: 0

If you own an iphone, and are on the J-O-B get this app, cheapskate!It takes a while to learn everything thats available to you on this app, but once you do, there's no going back to your paper calendar. If you have any problems or questions, write to the app creators, and they get right back to you with the answer. It is a really well thought out app, and I highly recommend it to any FDNY member! If you're detailed out of house, go to your firehouse locator, awesome!.Version: 0

A+ Bro. Money well spent.Great app, I was hesitant at first spending the money but I haven't looked back. I used to go through a couple calendars a year and many erasers lol. I had my calendar on every where i went and literally every trip I took. It was such a hassle but you never know when your gonna bank a tour or a last minute MX. I haven't picked up that calendar since. and I recommend it to all of us with iPhones. PS: I stumbled upon the app by mistake while being a lil Buffy. Seems like word of mouth is how were finding out about this one. And its just one house at a time. You might want to think about marketing this thru the bag or with a flyer to them all. Stay safe all....Version: 0

Great jobI never wrote a review before, but this app deserves it. Great job. A bunch of the guys at my house have this app and we all love it. I use it all of the time to track OT, late runs, Mx, and just about everything else. The new update is great. Putting the box #'s is just what the chauffeur ordered. Thanks for all of your hard work..Version: 0

Just what we needThis app gets rid of all of the confussion, and trying to fumble through multiple calanders to find out who I owe and who owes me. Also when taking out of borrow details using the Firehouse locater is great, get directions and even call the house from within the app. Deffinetly worth $9.99.Version: 0

Worth every penny!!Every FDNY member with an iphone should own this app! It doesn't get any easier than this in managing your schedule. You always have your phone with you and now you have your chart with you as well..Version: 0

Backing up.Best app if your on the job period. Awesome support if you need it. I switched phone and had problems backing up so I contacted them through email, quick response and they help back up and restore to another phone..Version: 3.4.2

Problem with paycheck buttonMust be a problem with this new upgrade...everytime I click the paycheck icon on bottom the app crashes...please fix.Version: 3.3.1

6 starsWhen I initially got the app it was a bit confusing and took a little time to figure it out but once I did I can’t live without it. Single most important app I have now..Version: 3.4.5

Great appMaybe add the vacation letter chart so the vacation is put in automatically. I saw that chart in bosses office and vacations are done for the next few years..Version: 3.1

GreatGreat App! After using it for a while you get the hang of it, it does everything you need! Keeping track of OT & mutuals is a breeze now. Great Job!.Version: 3.2.1

Great appExcellent app! If you are a city fireman and hv an iPhone, this is a must have app. Does everything. V/L, RSOT, firehouses, call boxes, mutuals......awesome app for FDNY. Keep the updates coming. Just gets better & better.Version: 0

Love itI love this so far... Does need a slot for OT shifts and EMS only stations... Also all station numbers added to contact would be helpful.. Over all great job!.Version: 3.2.1

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FDNY iPhone Images
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