Athleta: Fashion & Athleisure Customer ServiceGap Inc.

Athleta: Fashion & Athleisure Customer Service

  1. Athleta: Fashion & Athleisure Customer Service
  2. Athleta: Fashion & Athleisure App Comments & Reviews (2024)
  3. Athleta: Fashion & Athleisure iPhone Images

Find the perfect fit for your next workout with Athleta. The Athleta clothing app makes online shopping for athleisure, bras, yoga pants, and exercise clothes easier than ever before. Browse our entire clothing collection and find a style that fits you and your workouts. We are the athletic clothing app for women and girls of all shapes and sizes. Find your next gym fit and shop online with Athleta.

Shop our newly reinvented app, anytime and anywhere—so you’re always ready for your next adventure. Browse the countless styles that women shop from every day. From yoga, hiking, running, and beyond, the Athleta app offers a wide selection of womens clothing fit for every athlete and every lifestyle. As a certified B Corp, we achieve the highest sustainability standards for your workout clothes.

Order now directly from the app for pickup, curbside, or delivery. Download the Athleta app and join our mission to ignite the limitless potential of all women and girls.

ATHLETA APP FEATURES

TRAINING CLOTHES FOR ALL WOMEN

• Shop the latest womens clothing trends for every sport, activity, exercise, workout, and lifestyle.
• Find performance apparel in your size and fit with our search and filter tools.
• Discover covetable new arrivals and versatile athletic clothing for all shapes and sizes.
• Shopping for yoga or running gear? Looking for the perfect workout apparel? Athleta has you covered.

ATHLEISURE SHOPPING MADE EASY

• The Athleta app simplifies the shopping experience with an easy-to-use and intuitive checkout process.
• Our updated, mobile-friendly checkout process lets you add products to your bag and check out in seconds.
• Easily add trending styles to your cart and complete your workout wardrobe with Athleta.

Cardmembers, Your shopping experience just got better! It’s never been easier for you to manage your Gap Inc. Credit Cards. We offer online shopping with peace of mind and simplicity at the forefront.

Be in the know and stay on top of new trends and product releases from Athleta when you join our list.

Opt-in to push notifications to stay in the loop with instant alerts about offers and more.

Download the Athleta App today to shop the latest womens clothing styles and find the perfect fit for your next workout.

Stay tuned for new features on the way!

Athleta: Fashion & Athleisure App Comments & Reviews

Athleta: Fashion & Athleisure Positive Reviews

Easy to use. Multi-brand.The Athleta app has been easy to use for the past two years. I like how they update it every few weeks, keeps me coming back for more! I am able to see the all of the product available easily from my phone. I also like how I am able to switch between brands in order to view their products and love that I can use my Athleta card member rewards with any of them. The only complaint I have is that sometimes items that have been out of stock or are no longer in market will still show up on the SALE section. I do wish those items would be taken off the app in order to avoid disappointments or misunderstandings. Otherwise, great job!.Version: 3.26.6

A few hiccups but overall fineMostly I like the app. It’s easy to use. There are a couple of things that are annoying - not a reason not to use it but mentioning here as a request to development: 1. It never remembers me. It makes me sign in almost every time, and it doesn’t remember my ID even so I have to go into Passwords in my phone and scroll down to find it. 2. It frequently decides I’m an idiot and tries to teach me (again) how to use the app. “Tap here to save for later” or whatever, and forces me to acknowledge, and then goes on for several screens showing me how to do things that I’ve a. done a zillion times already and b. should be clear anyway to anyone who’s ever shopped online. I have not found a way to escape until it is done showing me all the things. I’m not refusing cookies or anything like that so no reason for it to think I’ve never been there before. 3. It would be nice to be able to search for something and have it show up once with all the color options listed, rather than showing up individually for each color such that you have to scroll through a jillion items when there are really only seven distinct things but in different colors..Version: 8.2.0

App that pairs well with shopping easeOnly issues I’ve ever had with the Athleta/Gal all in one app is occasionally getting logged out and having to log in alllll the time. Would love it if they added facial recognition to the app for that reason. (Unless they have and I missed it.) I also wish they had a full-sized/real app for iPad, not just an enlarged phone version. But again, with password saving and how well the website version works also, I feel like Gap Inc., made shopping as buttery smooth as their Athleta tights for us online shopping warriors. My only regret is buying a ton to try at home and torturing the store staff with occasional returns. All in all. Well done..Version: 3.28.5

IntuitiveThis app is easy to use and intuitive. You can easily maneuver through different categories (tops, costs, buttons, etc.) with various sub categories. The produce images are easy to view and most details are featured in up close photos. It reminds me of the Nordstrom app. Checkout is quick and my card is remembered and I can use the same login for all Gap brands. I would like to be able to search or filter reviews. The search feature requires exact matches. For example, if I search “petite four pink” I get no results for the correctly spelled color “petit four pink”..Version: 3.25.4

Sale page never loads properlyI have the same issue with both the website and the app… when scrolling through items in the sale page, the page will just refresh and lose several of the items that were previously there. It just jumps around constantly, and even if I close the app and reload, it still happens. And I’ve also encountered the exact same issue with the website. It’s becoming such a problem that shopping online or through the app is virtually impossible. I also had my daughter try it on her phone, and the same thing happened. It’s super frustrating… to the point where it’s not worth shopping on your site or app..Version: 3.27.0

Uff version 3.28.2 is hurtingI love this app and it usually functions very well for me, but for this version, I’m not sure what’s going on… pages not loading, the main page is blank, getting several “something went wrong” errors. In the cart it keeps getting frozen on the pop up telling me how to slide left to delete or save items for later, can’t get past it. Have tried restarting the app and using WiFi and cell data to make sure it wasn’t my connection. Going to need to go to the website to checkout instead..Version: 3.28.2

Always get an error trying to loginI used the Athleta app to shop across brands for a long time and I loved it. About a year ago after an update the app completely stopped working for me and my husband. We have deleted and then downloaded again to no avail. I can look for items but whenever I try to login, I get a notice that an unexpected error has occurred. Now the only way for me to shop is through a browser. It is unfortunate since there are app only specials and there was such an ease to using the app..Version: 10.1.0

Smooth AppThis app makes it so much more smooth to shop my favorite Athleta gear. I’m used to shopping online using the Athleta website, and this app is so much easier. I can easily apply filters, edit my cart, jump between all the Gap brands (without losing the items in my cart), and my rewards are always right there when I open the app. Even if I’m shopping in store, I just open the app and have my rewards ready to apply. I won’t have to wait to login & click around several times before getting to my rewards (and holding up the line). Love the new app!.Version: 3.21.0

Not as good as beforeI loved using the app. It is easy to use, holds my info, remembers my favorites, and easy to navigate. However, with the last few updates every 30 seconds (no matter what store I’m shopping on) I get a screen that says “Something went wrong. Uh oh… we weren’t able to process your request. Refresh to try again.” I was hoping this would be fixed with the last three updates, but it seems to be popping up faster. Started at every 5 minutes, then two minutes, now it’s every 30 seconds it seems. Please find this issue and solve it. I am losing interest in using the app because of this..Version: 4.2.1

Glitchy glitchy glitchyI have tolerated the glitchiness on this app because I love Athleta, the look, the quality, the price, the frequency of sale. However, I am reaching a breaking point. The app signs me out every time I close it, regardless of having FaceID activated. I have to sign in with my email and password, which I and probably most people have not taken the time to memorize. This is a minor inconvenience, but with this being an app and the ease of use being a prominent feature of apps, this is a big problem..Version: 3.28.5

Making it easy to get what you love!This app is pretty great! I love that I can browse sale items or new items and put them in the cart for a sale or reward or check to see if they have it in the store to reserve and try on or buy. I love that it keeps my card info and reward info and I can shop the whole family of brands from the same app and apply my rewards or promos to it. I have had trouble applying promo codes occasionally and not had success with contacting the company to resolve those issues..Version: 3.23.0

Recent updates make the app unusableNot sure what’s happened recently to the app but it’s now unusable. - I have to log back in frequently. - If I look at additional details of an item, I’m not able to navigate back to that item but have to close the app, reopen it and then find the item again. - can’t seem to filter clothing based on activity any more.. don’t want to look at a ton of jackets that aren’t specific to running..Version: 3.28.4

Repeatedly encounter issue using appApp consistently gives “oops try again” or “unable to retrieve at this time” when using which is frustrating. Now for almost 2 weeks, I have been unable to access “My Favorites”. Have reported twice and still no call or email. I am able to see everything in wallet and other items when logged in, just nothing in My favorites. Love Athleta but won’t be buying anything until issue is corrected. No wonder parent company has lost money!.Version: 9.1.0

The next level of Athleta service!I am obsessed with Athleta for their clothes. But I also think the app is an underrated superstar. It works seamlessly from ordering, checking stock in stores to reserving that last coveted item to snag after work! If that wasn’t enough, you can shop the other Gap family brands without having to download 5 other apps. Athleta and the Gap family give me inspiration and hope that a corporation can do business right and care for their customers needs..Version: 3.18.0

Love Everything About AthletaI not only love the quality of the clothes, I think the application is great too. It’s easy to navigate and allows me to easily save items for later. My favorite feature is being able to scan the magazine to find an item I’m looking at. Also, when in the store and can’t find my size, I can easily scan the item to see if they have my size online. I highly recommend this app!.Version: 3.24.0

Luv holiday items & 5⭐️customer service!BIG thanks to Stephanie in customer service today! She is professional, knowledgeable, helpful & has a good sense of humor too (both of us petite, ha :) New holiday items in red fun! Only downside is pre-thanksgiving promo marketing sent to me, did not have offer details or date :( Regular, loyal customer. Email notification for app DL has not come thru. Will circle back. Thanks again Athleta for petite options, style & top notch service!!.Version: 9.1.4

I love AthletaI would like to make some product recommendations 1) a tank that is higher on the chest with straps that are flattering with a longer length that doesn’t fly up during burpees but doesn’t add perceive girth.. speedlight was close and the chi tank in plain colors was also great. 2) a sports bra that’s made for high impact that has molded cups and a bit of padding for figure enhancement... 3) bring back Capri/ crop lengths in decorative styles/ mesh.. prefer petites.. some longer tights are just too hot for HIIT workouts...Version: 3.22.2

Over the phone and online purchasesI love your clothes!! But the fact that you don’t allow fit people card discounts online and now cannot use a cc over the phone makes it super difficult to spend money in your stores. I understand it’s for customer security but also think of the side of the honest people trying to purchase clothes when there’s no store physically close.Version: 3.22.2

Love Love Love Athleta!There’s something for all ages and most body types. Be patient and find the styles and sizes that work for you and your wardrobe will be so comfortable and versatile. Many pieces dress up or dress casually. Athleta is my first choice for shopping. I am an active 70 year old, size medium Gramma living in Florida! Hint: If you have a store nearby, stop in to browse and try items on. It’s an easy way to see what works for you. The staff is super helpful. After that, the online app is your next best friend..Version: 3.11.0

Almost PerfecfThe app is overall wonderful. It is easy to navigate, gives great photos of items, and I love that you can check store inventory. The only issue I have with the app is that it will occasionally empty your cart without warning! It’s frustrating because I will have to remember what I added in the first place. It usually happens if you switch modes to one of the other Gap brands OR if you login in to your account on another device..Version: 11.6.2

What’s not to just loveEverything about Athleta is the highest of quality and fit. The only negative I have is the price. These are all high quality items, however, and when they go on sale, you’ll be lucky if you can nab what you want in the size you need before it is completely sold out. I just happened to hit what I wanted today on the mark..Version: 11.2.1

Stop logging me outI would give this app 5 stars if you guys just stop friggin logging me out of the app, it’s so annoying. There’s also no save or remember email option on the log in screen. It’s obnoxious to have to constantly log in every time i want to browse the app. Retype my email, and then guess my password (I mean come on who ever remembers their password anymore). I can’t even log in using facial recognition even tho I’ve enabled it. If I’ve enabled it, I shouldn’t have to type in my password. Might as well just use the mobile website..Version: 3.25.3

I love the app when it worksSo after I did the update. I Can no longer see my favorites . I tried so many steps to figure out how to retrieve my favorites. When I scroll down on the clothing categories, it shows that I do have some saved as favorites (the red heart is light up) yet when I click on the favorites section is shows that I don’t. Please fix!.Version: 9.2.0

Items disappearI have had my cart and wish list full of items for days or even weeks then occasionally they disappear and it says I have zero items saved. It is weird because this has happened several times and it is not because the items sold out. I can go on and refind them. That is frustrating with the app. Everything else works pretty well.Version: 11.2

PotentialEver since I’ve used the app (over 2 years) it always times-out and says “something went wrong” and request a “refresh” which sometimes works and sometimes doesn’t. It happens probably every 15 seconds in the app. 2 stars because if the app operated correctly it would be great. But the glitches are unbearable..Version: 3.29.0

Order HistoryThe app itself is pretty friendly and easy to order/find items. The low rating is because how is it possible the Gap corporation has still NOT figured out how to list all of your orders under the “my orders” tab which is ALWAYS empty no matter how many orders are in process!! This is pretty ridiculous for a company this big. Please fix ASAP!!.Version: 3.26.2

Please allow more search optionsI think I like the app more than the website because it’s easier to scroll through reviews. One thing I wish the review area had was an option to show pictures. When searching for clothing, I like to see how it fits on others (especially if they share the same height/weight as me)..Version: 3.23.2

Somethings wrong!I’ve been using this app for several years and this week, even though I was signed in, it wouldn’t let me into my account. I deleted the app and reinstalled it and now I can’t even sign in. It says an unexpected error occurred. Try again later. I’ve tried for three days! I guess I’ll go back to using the website..Version: 9.1.0

Love Athleta!!!I am never disappointed in any part of my Athleta experiences. The products are the beat quality, most durable, and comfortable workout clothes I’ve ever used! The styles are fun and flattering as well!! I love having a store close by. They have the best customer service and care!! Another plus is hat so many things come in a petite, and for my 5’1” it means I get a better fit! Can’t say enough about Athleta!! I tell everyone!!.Version: 3.10.0

Love the comfort!I’m normally a jeans and T-shirts girl. Than my sister gave me some hand me downs. I was like wow. What brand is this? I need to get a few pieces. Honestly I haven’t bought anything else since. These items are really out of my budget but I just get a few piece each month. I just love the comfort. You can dress up or down and you always look put together..Version: 11.7.3

5 Star App for a 5 Star storeWhether using the Athleta app to shop online where I am able to easily apply Athleta card rewards to my purchase, or using the app in store with Touch ID to quickly and easily pull up Athleta card rewards to pay for my purchase, I am always impressed with the versatility and reliability of this app. It’s a must-have for all Athleta card holders. It’s so much easier to track rewards this way..Version: 3.15.0

Need listing of items orderedInstead of needing to go through each listed order to find an item you have ordered in the past, it would be beneficial to have all of the items you have ordered listed with pictures to make them easier to find..Version: 12.4.0

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Athleta: Fashion & Athleisure iPhone Images
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