The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And sign up for hands-on sessions in store. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple Store.
Certain app features may ask permission to use the TrueDepth camera to improve and facilitate your purchasing experience. Note that the Apple Store app and certain features are available only in select countries.
How your data is used
To confirm compatibility and recommend products, the app will access both the services and the name, model, and part number of devices linked to your Apple ID. To turn off this feature, go to Account > Settings > My Devices and Services.
Apple Store Positive Reviews
Eh ..Apple is a good product. I've been using apple my entire life. BUT, you guys make new phones every 6months.. like why can't I have the newest phone for like a year...? Also, way over priced. I get that inflation is crazy right now, but cmon... $600?? Just for a phone that's the same as the last?? Literally the iPhone 13 Pro Max looks the same as the iPhone 14 Pro Max.. Lastly, if you guys want to make money for good phones, you should switch it up. We've been doing this 2 camera, 3 camera thing for like 4 years now. And apparently the 15 is supposed to have 5 cameras?? I'm guessing in 2090 the phone is gonna be covered in camerasš ..?.NockelodeonVersion: 5.20
Obviously PerfectA critical part of the Apple experience beyond elegance in design, beyond product reliability, and beyond integrity in handling those rare occasions when support is needed, is simple thoughtfulness. The facility of use, the intuitive UI, and the ease and simplicity of discovering more and more commands effortlessly is what makes the Apple experience what it is. This is at the root of the deeply held loyalty of Apple customers.
This app is an extension of the Apple experience for purposes of buying from Apple. Nothing bad, nothing surprising, it just works as you would expect it to. Perfectly..IxtapolapoquetlVersion: 5.13
Unauthorized App UploadsWhen operating my iPad device, I usually check my app updates quite frequently. When needed, I always input my password however now apps would automatically update without my authorization. Verified my settings in ensuring that automatic uploads were deactivated. Not sure if anyone has been experiencing similar issues. Been tracking all interactions to ensure my account nor my device were compromised. Unfortunately intellectual property crimes in the digital sense and privacy acts are something we as subscribers and digital users need to canvass our security protocols quite frequently..A. UziVersion: 5.18
Great way if you donāt want to come into the storeI recently bought an iPhone 13 pro max and some AirPod pros I really do like the concept of just having a shop online because the Apple stores are constantly packed with people who like looking and admiring at the technology (which I donāt blame itās nice) but Iām there knowing what I want and what to buy. The scheduled courier delivery was really good as well I scheduled the night before and it came around 2pm the next day and everything was nicely packaged and boxed up safely..BabyBree2712Version: 5.16
My problem is not with this appHello apple, I am not having issues with this app at all, but itās the App Store itself. I had already purchased a game on here for free, but eventually I had to take it off my phone so I could update my phone. After I updated it, I couldnāt redownload the game because one of my families card information needed to be updated, but what does the card information have to do with redownloading a game I already had. So please explain this to me apple? Same goes for updating my apps that I already have..Et3poVersion: 5.23
The best, well thought out, customer focused and highly efficient.The absolute best, well thought out, customers focused and highly efficient way of doing things. I love this app.
I deal with other apps, programs, softwares and various different computer system on diesel highway trucks and automotive application, and none can come up with the ease of use and efficiency of Apple. Apple has spoiled me so much that everything else just seems like it was developed by single IQ personnel.
I wish everything was Apple and ran by their system..Ren-p.Version: 5.11
So awesomeAwesome itās just so good to look for stuff itās so easy and fast like I need a pacific phone case and is there like you can find anything thatās Appleās thing but not all technology which is kind of sad but still good though I would recommend it for everyone like itās so helpful to me because I can find my stuff is it like a Madlib like a magnet or a AirPod that I can edit so I can put stuff on it Iām really happy about this and this is was a very great update so I think itās perfect..Sonny236372Version: 5.20
Iso15What is up with this update??? I can not get on half my apps and when I do it takes me 10-12 tryāsā¦ you guys need an update ASAP cuz Iāve called the app places and their first question what kind of phone u got! N next was did you do the iOS 15 update and I said yes they said OK since you did the update you either have to erase that update or have to deal with it because thatās because the update is making all these apps act different you guys got a figure out with your brain power and now what to do about all this.Camel031682Version: 5.14
A iPhone ProblemPlease respond to this. I downloaded a third party app and whenever I click it, it says āUnable to Verify App: An internet connection is required to verify the trust of the developer' ... This app will not be available until verified.ā Does anyone know how to fix it? I updated to iOS17 and I also trusted the app.
Unable to Verify App: An internet connection is required to verify the trust of the developer' ... This app will not be available until verified..ChezdoodlelongVersion: 5.22
Would be great to see this run on iOS older than 15Some folks just have older phones right now, but making this app compatible at least with some features for older phones would be very helpful. For example, it can be used in an Apple store to help the specialist learn more about our phone, but only if the phone is new enough. Or to save a recommendation given in the store.
Thanks for considering this update!.Ahavah ShirahVersion: 5.20
Improvements with the Apple appHey I tried ordering on the app some years back and there were issues like the order not clearing or going through when making the purchase plus too many glitches so you guys should definitely make better improvements on that so when people start buying stuff from the store online there wonāt be any problems when ordering an Apple product of the customers choice..Q magnetVersion: 5.19.1
The āautomaticā updateWhy in the world do my apps NEVER just auto update?? Never all the way from the first possibility to the 11 iPhone (currently own) I have the setting to auto update and always have had it set to that but I have to go into the App Store hit my picture for profile and go to purchased apps, scroll through da h and everyone I have ever downloaded looking for the āupdateā icon. How ridiculous is that?? Maybe Iām not doing something right but Iād assume having that setting I wouldnāt have to do anything after that!!.MissouriroseVersion: 5.13
I do everything on this app.Rarely if ever needed to go to the store. I buy everything using this app! Itās quick and easy.
If you know what you like and what you need, this is perfect. I also feel if you order using the app, youāll get better priority and shipping less times. If youāre just getting to know about apple products or arenāt tech savvy, then visit their store to learn more one-on-one!.Cat girl 2012Version: 5.12
No problems here!Not sure what most of the reviewers are going on about. This is by far the easiest app to use. You can search for applications, there are categories, you can see your subscriptions, which apps you have purchased that are abs arenāt on the phone.
Looks like a lot of people are just here complaining about things they donāt like about iOS 15..Baldilocks73Version: 5.13
NiceApple makes the best phones and tablets but the computers are not as good as windows.NgwilliaVersion: 5.8
Apple StoreBest app love all the new stuff and shipping is very reliable.Big Fish spinnerVersion: 4.3
NiceThis app is the best, Apple definitely makes the best stuff!.The man of acesVersion: 5.1.2
Great!The apple store has a beautiful look and I love all of the colors, photos and movements. Apple makes amazing stuff.
One thing I wish there was is that you can choose all existing models on the compare model site.T.oastoVersion: 5.4
Apple store appThe Apple Store app is awesome awesome awesome awesome awesome awesome to use.Gooddog05Version: 5.5
Apple is the bestI love apple I want to kiss the person that made it.Kedarbryan8Version: 5.5
GoodVery reliable.DsesasvgVersion: 5.3
Dark modeSupport for dark mode.$.CoopsVersion: 5.7
AppGreat.Xxama14xXVersion: 5.8
HeadphonesHello this isnāt really a review to the ap but more to a product of theirsā¦ so I have these earbuds I use by apple and I acsedently washed them in my pocketsā¦ AND I COULD STILL USE THEM!!! I would not test their water proof function but itās just something cool I found out now TwT.French_bulldogs_r_cuteVersion: 5.12
IPadApple made it so easy to purchase and return old one, sent me box for packaging and couldnāt be happier, thanks apple.Bev1955Version: 5.10
DƩƧu jāai changer mon iPad pour un plus rĆ©centJāai demander de faire le transfert des donner j ai 85 ans jāai perdu beaucoup de casse tĆŖte que j avais payer sur mon autre iPad comment faire pour les rĆ©cupĆ©rer merci mme Lucette Trepanier.Limo37Version: 5.16
Fd th BC go BBC doLove it.š¤©š¤¬š¤©š¤¬š¤©š¤¬Version: 5.13
Easy peasy!It makes purchasing new items easy and tracking your package is built right in. Pakow!.Dog BucketVersion: 5.12
Shareable discrete wishlist?I would love a shareable discrete wishlist I can receive gifts with!.Purple Sparkle EmpressVersion: 5.21
GudJst gud.X plane 11Version: 5.5
Perfect appVery convenient, simple and user friendly..AltahaomarVersion: 5.1.2
Apple StoreCan you upgrade Apple store.Please upgrade itVersion: 5.9
Great!I am thinking of the perfect laptop for my daughter. MacBook Pro really seems to come out for me. Touch ID and a very fast and smooth chip, this will last my daughter who is turning 10, 5 to 10 years! Thank you Apple..Joseph McDaceVersion: 5.9
š«„š«”š« š«¤Great new emoji o and a tip for the who had the mini: Just go to the site on safari. Itās the same but no storage loss.JitteryCastle45Version: 5.15
YessssI hit the jackpot š° best app EVER.LiA w .Version: 5.15
BestThis is the best Apple Store app for my device. Way better than the previous Apple Store app..Dhiwievreh eheegheeVersion: 5.14
Free International Money Transfer šøEnjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.22
Apple Store Negative Reviews
If itās not broke, donāt fix it.It would appear that in one of the latest updates you guys have modified the way you can edit a contact within the phones interface.
I can no longer add a number to my contacts through the phone app or look a contact up from the phone app and call someone. Instead, you have to go to the contacts app to call or add or edit someoneās number which creates at least two extra steps.
This would including inquiries into a voicemail and not being able to modify a number from the voicemail interface. The āIā button will no longer let you save the contact once you have identified the number. Why, why was this option deleted?
Intuitively everything youāve done in these latest updates regarding the phone app or the Contacts app is anything but intelligent.
To boot, why is spell check now incorrect all the time and trying to correct words that are spelled correctly with garbage or words, that arenāt even words. This is some new generative AI youāve tried to unleash based on most of the population, poor spelling techniques. If so, I suggest you just go back to Websterās dictionary and have it memorize that and start over with the app. F-Minus from where you were just a few months ago again again on spellcheck.
Iām sure you will give me some excuse that the coding was simplified or helps with your queries but again, the change is anything but intelligent.
Please modify and make it more intuitive or how it was in the past. Thanks!.Ahh apple....Version: 5.23
On Hold for One HourApple issued me a gift card and placed it in my Apple wallet. I tried several times to use it in the Apple Store app. It didnāt work. I called using the app. I was transferred to four different people none of whom would fix the issue or refund my money. Most of them did not even bother to explain the issue to the next person to whom they transferred me. Everyone I talked to could see that the card was valid and that I had a credit, but no one could make it work and no one would refund the money. Finally, I was transferred to a line where no one picked up. (I know I sound mad right now. I am. But I was very patient and niceāat least for the first hour I was on the phone.) Apple cannot give me back the time I wasted. And apparently the canāt seem to make anything work right anymore. The least they can do is refund my 60 dollars..Bjohns383Version: 5.20
Delivery date is phonyWhen I selected a MacBook Pro from the Apple Store app, two delivery choices were listed: pick up today at any of the three Dallas stores, or free delivery to my residence tomorrow. I elected to take the home delivery since the Mac would arrive the next day and I could avoid the 45 minute drive through Dallas traffic. So the next day comes, but the order status now says it will arrive 5 days later. I tried to get a rep to redirect the order to store pickup, but was told they canāt do that. Status said it hadnāt shipped, but the rep claims they canāt change it. I opted to order, rather than pick up the Mac, because of the next day delivery offer but would have fought the traffic if I had known I really had to wait 5 days. I'm looking at the Apple Store app right now, and it still says free next day delivery..Xosut945Version: 5.20
DISAPPOINTEDMy son had bought a brand new phone from working at the library. It was an iPhone XR. A year later right after the warranty expired his Face ID feature didnāt work anymore. We called customer service and we were put on hold and were talking to many different people for hours trying to figure out the issue until the Apple āSenior Advisorā called it a hardware malfunction. She said that it wonāt get fixed and that we would have to pay $399 dollars for a replacement. Is this some kind of joke. Or even better a pyramid scheme that as soon as the warranty runs out letās destroy an innocent kids phone so that the kids parents will buy him the new phone. DONāT EVER BUT FROM APPLE!! Itās nothing but a scam. I was disappointed especially because this wasnāt my first Apple product but my sons first Apple product..TWOFACE666Version: 5.16
Apple account balance is uselessUnprofessional Apple staff and DO NOT deposit your Apple gift card balance into your Apple account.
I was told I could use my Apple account balance to pay for my iPhone repair, but when it was done the second day, I was told I couldn't pay from my Apple account balance. However, I could have paid for the repair if I hadn't deposited my Apple gift card balance into my account. And eventually, I paid by my own credit card and left the Apple account balance unused.
In short, once you deposit your gift card into your Apple account balance, it will have very limited usage. You can't use it combined with installment, can't use it for repair. That's just from what I know. Come on, it is already 2022, how can Apple hasn't fixed it? How can staff's answers be so confusing?.JIian ZhongVersion: 5.17
You donāt about the environmentDear Apple,
Everytime you wanted people to buy new iPhone you release an update that old devices slow down the phone, kills the battery, and old devices canāt FaceTime, send iMessages, or use any apps that people can watch shows. This pandemic people are not rich like the celebrities, influencers, corrupt politicians, bloggers, millionaires, or trillionaires and any people thatās not suffering from financial crisis. You guys do this everytime you wanted people to buy your new product. My nonapple Bluetooth headphone wonāt even sounds good when you made this last iOS update and makes my iPhone hot when it charges like are you guys greedy? You guys donāt have recycles center to drop old iPhones/iPad and pay the owner a certain amount you guys donāt care about the environment at all..HelllIooooVersion: 5.17
Very Disappointed..but not surprised.I've been an Apple enthusiast for years, but I can't help feeling that lately, the company is becoming increasingly inconsiderate of their customers' needs. Their decision to make the Apple Pencil 2 compatible with every iPad except the newest 10th generation feels like a significant letdown and, in my opinion, one of their biggest downfalls.
Apple has built its reputation on providing a seamless and integrated ecosystem, and their commitment to that was one of the reasons I chose their products. However, the fact that the Apple Pencil 2, which is a key accessory for many, doesn't work with their latest iPad model is nothing short of frustrating.
It leaves me wondering if Apple is more focused on driving sales and forcing customers to upgrade rather than catering to the needs and preferences of their loyal users. This is not the Apple I once admired, and it's disheartening to see such a glaring oversight.
I hope that Apple reevaluates their approach and listens to the concerns of their customers. After all, it's the customers who have helped Apple reach the pinnacle of success, and it's important that their needs and expectations continue to be a top priority..Mya Faith DavisVersion: 5.21
DO NOT BUY AIRPODSTo everyone reading this, DO NOT BUY AIRPODS. They work well and they are easy to use, but there are 2 crazy problems:
1. Price
2. Battery
The AirPods are just WAY too expensive, especially the $249 AirPods Pro, and you won't even feel the difference in the more expensive AirPods. The AirPods 2 are only $129, but they are STILL not worth buying, especially if there's wired earbuds for $15. I know a lot of people would NEVER use wired earbuds, but they're really not that bad. The wire really makes no difference and is exaggerated by everyone and your phone is always on you, so Bluetooth doesn't matter.
The battery is also awful on the AirPods. I have the AirPods 2, but I use wired earbuds and Beats Studio3 instead, since the battery is COMPLETELY false-advertised and it only lasts 20 minutes. The case has plenty of battery and I never have problems with it, but it is REALLY annoying to keep putting the AirPods back in the case every 20 minutes.
My favorite alternatives to this are wired earbuds if you're in public and Sony wireless headphones when you're at home.
The technology for wireless earbuds are at least 5 years too early and I really don't recommend buying any..Vladimir 134Version: 5.17
NOT WORTH ITI sent my phone in for a repair 3 months ago due to the back glass being broken.
Apple decided to send a refurbished phone back to me, and everything was all good.
Within a couple weeks I noticed the screen felt like it was moving every once in a while, but I sometimes get vertigo and dismissed it as my eyes were just not focusing.
Lately my phone has been randomly going black while watching TikTok videos, and today I took my case off to inspect the phone to see what the heck was going on.
I immediately noticed the entire bottom glass of the phone was out of the phones frame and resting on my pinky. I tried to press the glass back in, but it just partially pops back out.
I have been paying for insurance on this phone, and 4 others for years and have only had 1 incident. (Back glass broke.)
The cost is $15 per device/month. And $1200 for each iPhone. My iPhone that apple sent to me as a replacement lasted 3 months before the screen fell out of the frame, and is making me pay $100 again for them to actually fix the problem this time. ( since their quality control department is apparently not adequate.).HnbbvcfgbVersion: 5.21
Not on the app, just apple in generalListen, each phone you make is the same phonejust bigger. Also, each update you make doesnt need to take up GIGABYTES on my ipad.
I like to make music and watch videos on my ipad on road trips. But when each update that you pop out every month is 8 GIGABYTES? I cant even install it. When i dont install your update you like to just make everything stop working. I wish yall would just quit the phone industry. then you would have world peace, we would end bullying, and samsung will be on top of the phone industry where they belong. Apple does not desaeve to pop out a 1000 dollar phone every year and people buy it. You creatures are the definition of lazy, idiotic, and greedy. You are litteraly worse than activision blizzard i swear..GerpsnailVersion: 5.22
Freshmanās confusionI am new to iPhone. Everything in this phone is oriented at the idea of my opening my wallet. Only when there is no other choice, inquiries about my needs are made.
For example, when one buys these phone there is an avalanche of apps, widgets and sales ads everywhere. So the user finds itself with a phone in his hands with no idea on how to make a call.
After much embarrassing and asking strangers, the user proceeds to get rid of all garbage apps. Then it finds that the text messaging app is nowhere to be found. But it had to be somewhere, when buying the phone the clerk at the store used it! So now the user goes to the App Store to reload the message app that came with the phone. And so where is it?.Confused freshmanVersion: 5.15
I thought this was amazing untilā¦I thought this was amazing untilā¦ the day I bought a MacBook Pro and it said it would take like 3 days so I waited 3 days and it was not there I called customer service and they said they were going to get me a new one and then I got a call from them and they said they canāt they have to find my old package and they never did so I bought another one and it happened all over again so I just went to the store and they said they were going to get me a refund and they did and I got 2 and I gave it to a customer who said the same thing happened but only once and that was the end of that and me and her did not get our money back but whatever at least it was over and that was all I care about.Lyala memeVersion: 5.14
The UpgradesSo, yea I donāt like appple because I have 2 daughters and only one of my daughter phone upgrades automatically but my other daughterās phones doesnāt.I got confused so I called apple but when I call them no one answers so I try again but no one answers so now I just upgrade my daughters phone since it can upgrade on itās on. Apple please fix this issue. Also, the Apple Store now using password which is annoying because my daughters love roblox but they come to me saying,ā Dad can you put in the passwordā. This had got me confused because when did you have to start using a password to update a app but when I put the password in it keeps saying itās wrong. Apple please fix these issues itās kinda getting annoying..Jadon said utVersion: 5.17
Bad serviceI bought a MacBook Pro from apple website and apparently it is lost during shipment. Itās been 5 days and I am still waiting for it because they are doing an investigation on how or where it got lost. While I wait on the order I paid for. To speak to a supervisor takes 72 hours (have to laugh at that) 72 hours according to the generic reps they have answering the phones. I have been given the run around and still no MacBook Pro. Worst customer service company to deal with. Common sense would be letās send the customer another one while we investigate. But not the geniuses at apple. Letās make the customer who paid for his machine wait too. Apple is becoming a disgrace to itself. I would NEVER buy another thing thru them.!!!!.Pokerdik2Version: 5.13
I will be during appleApple I done with updating my phone every 2 seconds also my phone keeps Turing on and back off it so annoying yall really need to stop scamming people for dumb items yes yāall have good quality but itās annoying Idc if yāall say well you got scammed Iām not gonna get scammed. Yāall are gonna get scammed because youāre not even gonna get scammed cause I am sueing yaāll these Apple products are good or whatever but Iām so sick of having to update my phone every five seconds. Iām sick of it turning on and off by itself these phones are lagging. I update my phone and it says it supposed to be a better update but itās not. Itās horrible. I literally update my phone not even a whole hour ago and itās lagging. Yāall need to fix it fix it now..KENDALL0998776126Version: 5.21
Bad Apple serviceI am Apple loyal client for years but my recent experience with Apple service was horrible.
I bought a Beats Flex and it died suddenly. I brought it to an Apple Store and they sent it to service. A few days later they told me that a mesh inside is missing and refused to service it unless I pay $59 (the headset itself is sold for $69 and you can buy it for $39 at BestBuy).
It is ridiculous that I have no reason to open the earpiece to remove a mesh.
They were not any reasonable in listening to me but insisted if I do not pay, they will not fix it, although they admitted the issue was with the bad battery.
I could never imagine Apple having such a kind of service. I am very frustrated and it would be the last Apple product I buy..DacappstoreusVersion: 5.20
Beware of trade in offerThe process for buying a phone is easy. You pay full price for the phone, and they give you a trade offer based on your description of your current phone. Apple makes is easy to return your phone back for a trade in. The problem comes when you receive the email AFTER they have your old phone. They automatically reduce your trade value to a lessor amount. When you decline, they ship your old phone back, but it may arrive in a damaged condition. Now I have my old phone back in a condition that is not worth reselling. Save yourself the time and trouble and just throw your old phone in the trash (after you deletes it contents of course)..DonottradeVersion: 5.18
Top 7This is just one of many, I just added this game and itās relaxing
and kinda fun. I wish I could watch it. But you see very little of the actual game, it is mostly ads. And not short ads. So, sadlly Iāll
just keep looking till I find another one that doesnāt run them constantly and is smart enough to make them brief so folks can maybe enjoy the game. This one is hopeless, I have no idea
why itās even on here, and thatās too bad because I liked it and
maybe the folks willing to pay to have ads removed handle it that way. Iām not going to do that and if I was it woukd not be to these people that should manage this game time much better. Why woukd any of us choose to look at one ad after another at the end of the dayā¦...HenrritaVersion: 5.21
NOT HAPPY AT ALL!I have been told not to allow my old phone to accept software updates.
After the relentless pop ups asking for the software updates, (and much to my hesitation) I didā¦and yes my phone, that I really liked a lot, and that was in perfect condition, crashed. And guess whatā¦ this multimillion dollar company has no one that is able to fix my phone! They offered to mail it off (for over $300) but no guarantee it could be fixed. If by chance they could fix it, it would be wiped clean and Iād loss everything anyway.
So it worked, let the software updates happen and we crash your phone, and your are forced to buy a new one now! The old one lasted much longer than we thought or wanted! š”
Not a very happy camper!.Who onewVersion: 5.17
Stop lying about review scores!!!!!So many apps are horrible and have tons and tons of negative reviews but yet they still have 4.5 review scores. Why? Stop rigging it. Itās false advertisement. You wast our time and money telling us terrible apps are great all so that crappy developers can make money selling their crappy apps. And how about actually monitoring the ads they place in the apps?? I finally found a game I like to play but lām completely inundated with sexist ads for other sexist apps that I donāt want to see. Itās ridiculous. They make women look like trash. I would love to know where a can make an actual real complaint about the sexist app. I canāt give it a negative review because it wonāt matter. It will still have a fake 4.5 star rating..CopahcVersion: 5.18
Great - Apple is a ripoff! Canāt update App Store because I canāt run iOS 13!Outrageous! Apple is not only extremely expensive ā it is a frustrating RIPOFF! I own 4 iOS devices and a MacBook Pro. Now, my iPads are obsolete and no longer supported because I cannot install iOS 13, in order to update other apple apps that I have already spent a fortune on! Including Charging cables that change with every product upgrade. Your business model and markup is unconscionable and untenable. You are consistently proving to be a poorer and poorer product value for the for the cost. Do not mistake my criticism and product re-evaluation for some convoluted delusion of self entitlementāitās not. The truth is you are nothing better than an opportunistic Carpetbagger! Good luck with that!.Blue-Moon-DragonflyVersion: 5.11
Subpar ExperienceItās an app that serves its purpose but could be so much more. Give us lists for products that are easy to edit and share with others. Give users the ability to save stores and give mini tours of what the inside of stores look. Currently, the Apple Store app only lets you save up to five stores. I have some favorite stores around the world and I think apple enthusiasts would all like to experience them again in small ways: keeping track of where theyāve been. In terms of UI, it is confusing to navigate and I think the app would benefit by simplifying. Being more transparent with pricing without having to jump hoops..LuisitoburritoVersion: 5.22
Apple is ripping us offI got a pair of AirPod pros in around May. I lost one of the AirPods and had to go back to the store to get new AirPods. I got the same exact AirPods as before because I asked and they said that I had gotten the AirPod pros and I got AirPod pros again except this time for some reason I canāt charge my AirPods this is because Apple has decided that even though theyāre already billionaires they need to steal from us and now my AirPods donāt work so now I have to go back to the Apple Store to get a new charger because they change the port on the AirPods just to make people pay extra money for a new charger I am going to boycott Apple, excluding Apple Music goodbye.LilaHarpDVersion: 5.22
(Cr)apple has been getting worse and worseHow many ios updates have you installed just to have another update to fix the one you installed the day before? Thats a flaw not in their technology but the company itself is flawed and will continue to be flawed. Innovation is lost with SJobs. You truly think SJobs would issue an iphone and then and give them a special letter just to extend the phoneās āshelf lifeā? Ie: iphone 6e. Who sells a phone and expects their customers to purchase the power cube separately? That is over a thousand dollar phone Iām talking about. Ghetto!
So this app installation doesnt even work! Pressed it 20xās and it just āreappearsā. Ghetto!!
App still unable to update and i have latest ios. Ghetto!!.Anti1....Version: 5.15
Beware (no refund) Glow App blames AppleI recently downloaded an app that was supposed to be a 30 day trial. That didnāt happen, but was fine with the $2.99 MONTHLY subscription only to be charged for the YEAR. The app Glow says they would refund me but CANāT because of the way Apple has it setup & that Apple would have to refund me. Apple flat out refuses to give a refund. Even partial refund. An Apple representative said that I shouldnāt email again because the decision was final & will not be readdressed. Highly disappointed in a company that I have been loyal to for decades for this lack of service. Also, the app didnāt function as it should have..Mlott27Version: 5.16
Apple is prohibited of selling iPhones in BrazilI find important to make people aware that some countries do not fall for the lame excuse apple gives for selling the iPhones without the ear phones and mainly the charger connector. Have you seen the price drop after Apple removed these items?
Do you REALLY think apple cares about the environment????? Prof that Apple couldnāt care less about the environment is Apple changing the lighting port USB ( which is universal, everybody has it) to the disgraceful and ridiculous USB-C, making people buying MORE product because apple changed itās connector. Environment? Right.
Apple is PROHIBITED as of September 2022 of selling in Brazil ANY phones without a cable charger + plug and ear phones. The brazilian lawmakers understand that one canāt sell a product missing the essential item for its functionality .
We should BOYCOT apple and never buy a chargers from them.
I do have an apple phone, but I do not buy any accessory made by apple.
Itās just disrespectful how apple deceives its consumers.
Just disrespectful and greedy..Leudne26Version: 5.17
Lies about notification preferencesItās not every day you see one apple business unit ruining the user experience for the rest of the company. I have notifications for āannouncements and offersā turned off for the Apple Store app, but lo and behold, today the app still pushes an ad for Motherās Day items to me in the middle of my workday. Iām very disappointed by this experience and really hope this is a bug and not a sign that the marketing team is being given license to ruin user experience on apple devices. I am not interested in paying for something that interrupts my life with advertisements. I used to be able to expect way better from apple..WerDewohVersion: 5.19.1
Abominable BusinessI am unable to purchase a blue trackpad for my mother to match her blue iMac. I have a ton of Apple products, and my mom has quite of few now, thanks to my recommendation. After talking to several of appleās support staff, they informed me they cannot sell us the trackpad to match her iMacāshe had to have bought it when she bought the iMac! Unbelievable and completely unacceptable. Capitalism is a bottom-up command structure, not a top-down command structure. Appleāyou donāt get to tell us what we can and cannot purchase. You should be ashamed of yourselves, but you wonāt be because of all the blind yes-men that protect you from any valid criticism. What a shame..1chi5oVersion: 5.19.1
Still badly broken for someSomeone had the bright idea of having this app automatically sign into tour local iCloud account on the device. Well & good, but some users still have a separate Apple ID for iTunes & purchases, and we always will apparently, as Apple wonāt let users merge accounts.
There is no way that I can find to sign into a different Apple ID if you use one for purchases. There are directions at one point, but they are literally nonsensical. Thereās a place in your iCloud settings where you can control which apps use iCloud- but again, this app doesnāt follow the rules and is unlisted.
There is no way to send apple feedback on this issue besides reviews, as on the Apple feedback webpage, this app is not listed with the other apple iOS apps. UPDATE: you can now submit feedback in the app.
Convenience over usefulness seems to be the working mantra for Apple these days, but this issue is especially aggravating. Punishing older customers for issues that they canāt control is extremely bad form..ArkanjilVersion: 5.9
Bought a iPhone 13th max with dead pixelsWhen I bought my iPhone 13 Pro Max shortly after release, I enjoyed it. That was untill maybe a month later when I was watching Netflix in a dark room & when the screen went black & I noticed 2 very noticeable white pixels that did not turn black on that specific scene. Contacted support & they said bring it in. I said āokayā but life gets busy & the nearest Apple Store is 1 hr away & when I was trying to get this phone I had to go 4 days after another because they made it super annoying & hard to acquire said phone. All I want is a fresh phone with fixed pixels is that too much to ask?.Juan carlos alvaradoVersion: 5.18
Pls update the ipad Air 1 genI have a ipad air 1 gen and I can't get new apps on it and plus it's dated back in 2013 and we shouldn't have to go through this and I'm tired of only playing the games that are on there it's not fair and I want to have a regular ipad instead of a outdated one if we don't get that update yourjust going mad dumb right now okay so please try to update it, it's boring and not fun bc there's nothing to do and Ik y'all don't sell them anymore by the people who still have one should have a update its not faire please fix it it boring to play and not fun.HohjjhhVersion: 5.23
Store > AppI did multiple trade ins of devices. The first device trade in kit was left in the rain; I had to request a replacement three times over two weeks to get it after being disconnected on twice. The other device trade in kit is stuck in limbo waiting for my new device to ship, which it has and been received. Iāve requested twice to no avail, and the last time I asked if I could just take the device to a store and was told no and probably wouldnāt get my credit through any other method. So I continue to wait and annoy support 1 month+. Wouldāve been easier to drive the hour to the store than this..SpeedRacer86Version: 5.21
So disappointedWell, I am not typically one to leave a bad review but I guess today is a first. Apple let me down today. My ten year old son made some bad choices, guessed and changed our Apple ID password and spent a thousand bucks on in-app purchases. Granted- we should have caught him that day of instead of the next day, but within 48 hours we had confiscated the phone and contacted Apple. They reviewed everything and gave us back $200. I reached out again with no change in results, and one last time for good measure. They arenāt going to budge. I get that we need to be accountable, but we are out $800 and I feel like they could have done more..AddicteddaveVersion: 5.8
KJV BibleTwice in the last week I have gone to read my king James Bible and an ad pops upFreezing the page that I canāt get out of so I had to delete it and re download it this time it was a note that said I was winning an award for doing great three days in a row which I could care less I just wanted to read my scripture and again the page froze up would not allow me to go into my scripture even when I try to get out of it it would not allow me to go back in I am not impressed you have some kind of bug is this Bible which doesnāt allow people to just read without interference and pop-ups that freeze the page!.Kehoe JPVersion: 5.15
Missed delivery dateI ordered a new Macbook Pro. It gave me a delivery date of a month away. Well, the delivery date is here, and my computer does not come.
I get an email instead.
There's been a change to your delivery date.
You couldnāt have told me before the shipment date was missed?
Nobody at this company is interested in helping beyond reading me the email. They say it will come next month. Or actually, whenever they want.
They sure did ring up my card though!
Imagine your card getting charged, and then on the delivery date, you get responses like this when your product fails to arrive on time.
ā
To set your proper expectation, all customized device will be coming from our warehouse. That is why customized order will need more time to produce it.
Yes, Apple will deliver the estimated delivery date but because your order is customized, our order team still need additional time to do it to assemble it with your specific configuration.
ā.TerminationshokVersion: 5.15
The Apple Store App is bugged and fails to download Recent UpdateThis app does not work now because the download of the update fails and even a full restart of the iPhone 13 Pro Max fails to fix any of the App Stores Apple Store App update bug that makes it impossible to update the Apple Store App.
And yeah, the Apple App Store App won't work on a previous version so it's just blocking new iPhone users from viewing their Mac Book Pro or other Apple Store Order details on their iPhones in real time... like they branded themselves as requiring customers to have to do... because Apple thought they were too good at Computer Science to fail this bad..MBB1984Version: 5.14
No Pay Pal...There is no way to pay with paypal and it doesnāt accept MasterCard debit. What a joke..Bret7600Version: 4.3
Ipad MiniSo I cannot install because I need higher than IOS 10 that my ipad will no longer support. So you dont support my 4 year old Ipad and I can not install apple store to see about purchasing a new ipad. Is this not one of you dumbest moves yetš¤¦āāļøš¤¦āāļøš¤¦āāļøš¤¦āāļø.IamsadwithoutkijijiVersion: 4.4
Looking for $$$ more every updateNow having notifications for arcade games, canāt turn it off, etc.Ć©.
Itās looking like Facebook a little more everyday.._.GtechbluesVersion: 5.12
App crashes after upgradeApple seems to be missing quality test Engineers. They canāt even verify if the latest release of an app loads successfully on install. What a shame for a trillion dollar tech giant. Apple - please add basic smoke tests when you release an upgrade. Test Case 1 - check if App loads.NishAndCooksVersion: 5.7
Go to the actual apple storeGo to the actual apple store.Sherk doo doVersion: 5.8
Requires iOS 13, unusable on iOS 12Canāt use the app anymore. When I launch it, it blocks me from accessing the store and says āthe app has been updatedā, sends me to App Store. App Store says the app required iOS 13, but Iām on iOS 12. I can only āOpenā the outdated, unusable version I have installed already, which worked just fine and has been killed by some kind of server-side check. Epic fail..Nec2607Version: 5.9
Wonāt accept my MastercardI canāt get anything. No way to contact support..FthisbullshitVersion: 5.16
SCAM, donāt buy anything! ReadBought an app for $10 a year ago with many reviews (scanner++) and it has since been removed. Called apple support to help me find it and all they said that is that if you canāt find it then it has been removed. So basically any app could be removed by the developer at any time. Since itās past 60 days no refunds.
What actually happened is after getting all that money they removed the app and rebranded again to ask for higher $.
Apple said they donāt have any history or support for the apps. They donāt know which apps they have basically.
Last time I buy any paid app on apple lol.LuckylegendVersion: 5.12
FrustratedI just found out that your Apple Store app is no longer usable on my 4 year old iPad with IOS 12.5 at it last update, it needs to be 13.
To order a replacement cable I had to go on line and fill in more info which you already possess. Instead of 10 minutes, I spent 30. Your cart is not easily visible either..Faith StarlightVersion: 5.10
Why is everything so hardTrying to help an nope canāt find anything your Apple Watch app really needs some help cuz itās not working properly at all my music is going crazy an wonāt work I press on something an it glitches not happy.YourapblowsVersion: 5.12
You TubeCould you please remove the YouTube app from my phone for me I barely visit it since I donāt like the format. I find fake, corny and mostly immature. Furthermore it is taking a lot of space on my phone.
I tried to remove it lately. A male came on giving me very lengthy instructions that I had no time to write. Then I sent a message asking them to send me the written instructions. It didnāt happen yet!!
Thank you very much,.Mecy4321Version: 5.9
Apple to buyI can't buy any apps from my phone???.Aniceta 68Version: 5.5
Night mode? Hello??š¦š¦š¦. That all white screen needs to be optional.Ishag4Version: 5.6
Blocked on iPhone SEI can no longer use the Apple Store because it requires iOS 16 or later. The older version of the Apple Store redirects me to update the app. And here I was about to buy more Apple products. Great New Yearās update. Ugh..Family arbuckleVersion: 5.21
To much moneyTo much money I need to sell an arm and. Leg to get AirPods L.GooselayerVersion: 5.21
CrappleSo do I have to buy cloud storage space to get rid of the red 1 on a circle on the settings? I donāt want to but it keeps coming up. I would like to not have it reoccurring but you have more control over my phone than I do. But you have to make as much money as possible right? Cheers to your opulence Apple..Kimbro777Version: 5.21
App store reviewThis is a review of the preinstalled App store where you download apps. Since there's no place to review it I gave no choice but to leaves one here.
I feel the App store is manipulative, unreliable, and biased.
For starters all reviews default to most relevant even if the review is half a decade or older old. There's no way to default to most recent reviews. There's no way to report obviously fake, glowing or irrelevant reviews. Sometimes there's no response after entering your search query..YVR_888Version: 5.21
Worst experience everI will never buy anything from Apple and will not invest in them ! Itās just unbelievable. I bought some thing and it broke in one month. I reach out to them wanted to get a replacement or a refund and they were like oh you know 14 days passed you cannot return anything. excuse me? Only this year I spent about 3000$ ! They donāt have any customer service and none of the customer support. I think I will choose another company for such big amounts of money..Ellllie29Version: 5.20
Low availability of productProduct always sold out when I want to check out!.Ger97Version: 5.17.1
Mise Ć jourIl māest impossible de faire la mise Ć jour.
La fonction cherche Ć se mettre en place, sans succĆØs..GereauktVersion: 5.14
Awful customer service.Bought a Mac book air last November and it just stopped working after a little over 1 year of use. Customer service is awful, not willing to help at all. They have expensive products with zero quality or care for their customers. Wouldnāt trust this brand!.ALorraineDVersion: 5.14
Charging cord malfunctionOur charging cord caught fire and despite saying you will help you have done nothing. Cabinet in my closet burnt. The situation could have been much worse..Khrs75Version: 5.13
Fastest delivery ššWorlds fastest delivery š by appleās only in 50to 60 days š
š
ā¦..6400jgdVersion: 5.13
Apple sucksBetween a 2 year old phone that has a home button doesnāt work & they are telling me it will cost me $200.+ To fix it because warranty expired 3 months ago and an ipad that canāt be used anymore because I donāt have a computer with windows 10 to restore it or go to the damn store that too far to go to by bus. Iām totally disgusted in Apple right now. Garbage!.Redz fast carVersion: 5.13
App Wonāt updateMy app say there is an update and sends me to the App Store. But unable to update. I click the link to update, it thinks a few seconds then the update button reappears. Iāve tried on 5G and wifi. No goā¦.Motorist899Version: 5.12
BadI did not get my stuff and the app is completely a lie.ā±@nā¾Ā„ ā±āÆnāØ$ įŖāÆāā°āVersion: 5.12
Super Disappointed..Iām unable to use this app on my iPad Air because I cannot update above iOS 12.5.3 and buying a new iPad is not possible.. Could not even write the review from there.. Since I only shop using my iPad, you have cut me right out of your market.. you should open up your app to include ALL users.. :(.*Firestar*Version: 5.12
Wow.This is so crazy. Iāve been through 3 iPad pros because my charger ruined my Ipad I think u should change your chargers back to normal and never go back to the ugly crusty musty charger please see this and give me a free charger my I paid 7,000 dollars for an iPad this is so bad..Love it ššVersion: 5.12
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