Diptic Customer Service

Diptic Positive Reviews

A Photographers ReviewThis app is exactly what I was looking for. This allows you to easily change overall image aspect ratio in addition to border size. Along with the flexibility of many different presets. Being able to ensure your photos are center stage when posting to the best social media app for photographers *cough* Twitter… is a huge plus. Hopping on the trend of posting multiple photos vertically with or without borders is super easy. And for the one guy on Reddit who was looking for a solution when posting multiple XPan photos. This is the app you want. I just can’t find the post. On the privacy side it claims not to collect any data which is always a major plus in my eyes. Most other similar apps have way to much being collected for something that houses your personal memories (check Instagram Layouts privacy labels). Great app!.CB_AppleVersion: 10.1.1

Great app but missing a few major thingsI have used the paid version of this app for years and do really like it. However with the latest update, they seem to have removed a feature called “square padding” which I used quite frequently to make a vertical image into a square image with solid borders so that I didn’t have to crop it for Instagram or Poshmark. I really wish they would bring this feature back. There are lots of templates to choose from, but many of them are over-the-top crazy and weird designs, so much so that when you actually add photos to them, you really can’t see much of the photo itself. However, a really obvious common layout would be a square with one single 25% lower corner subset photo. It seems like one of the most obvious, simple, basic layouts, yet it’s not included! 🤯 I would rather have more practical everyday-use templates than silly palm trees or stars or ocean waves. Fix these two issues and I will upgrade my rating to 5 stars..Yensid4himVersion: 10.1.1

Long Time UserI’ve been using this app for several years. It’s solid and does a good job. I am disappointed that I don’t see new features being added. One feature to add would be the ability to save previously created collages in the app so they could be edited later. for example, I make collages of my pets and if a few months later I want to swap one photo in the collage, I have to recreate the whole thing from scratch and search all over for all the other same photos as the original. I would also like to see some new, modern looking collage styles added and maybe even a way to mix and match or build your own..LoiackiVersion: 10.1.1

My go -to App to make a collageIt’s simple to use, has many layout options, and you can save straight to local photos OR share on social media directly from within the App. You are NOT required to sign in to social media to save pictures to your iPhone. For years, this has been the App that I go to to create simple collages and even animated ones. One suggestion to the developers, please add some more animations. Maybe charge for a pack of them? I hope they don’t abandon the App..ICrapMyPlantsVersion: 10.1.1

Essential.I downloaded this app years ago, probably just for one particular instagram post at the time. I had no idea how much I would use it. Now I’m planning my wedding and it’s perfect for throwing together inspiration pictures to give to florists, jewelers, bakers, etc. when emailing a whole folder of photos seems like overkill. This is the rare app that I use equally for fun and business purposes. The variable aspect ratios are a game-changer. Have all my stars..Melonsinspaceandtim3Version: 10

Game Changer!I love this app because you can change the aspect ratio! I make photo books that aren’t square (gasp!) and this is the only collage app I’ve found that gives you the option to make collages with different aspect ratios. I used to have to do anything that wasn’t square on my computer but now I can be anywhere and work on collages for my books which is so awesome when I’m traveling. Love this so much!!.Lanny61Version: 10

New update is terribleWhat is this BS about having to log in with Facebook or Instagram to pick your photos? I want to pick photos from my camera roll in order to create a photo with Diptic TO post to Facebook and Instagram. This is ridiculous. Congratulations, you just ruined Diptic. I bought all the upgrades and supported you from the start for nothing..QuoteMe7Version: 10

Still the best collage app! (2023)I’m so sad that this app is effectively abandoned, but thankfully it continues to work, even on iOS 17. The App Store is littered with crappy collage apps that have overly complicated UI, or attempt subscription nonsense. This app is clean, allows tons of customizations, and just works. Get this while you still can!.AdmiralpumpkinVersion: 10.1.1

Works well and no subscriptionsI had been searching for a collage app but they all seem to have subscriptions of extremely dubious value. Diptic has reasonable In App Purchases but that’s it. Which makes sense for this kind of app. I don’t understand how anyone uses anything else. Highly recommend!.Jwink3101Version: 10.1.1

Be carefulIf you’re using this app to create fake google search results to prove points to your friends — specifically whom Moses kept around in his posse back in the day (in order to fact check French Montana’s “Moses”, in which Moses is said to have had “killers” with him)— Diptic will send: “Look what I just made on Diptic!” when you send your work. Completely defeating the purpose of the last 15 minutes I spent doctoring google search moses results. Sad!.BlissonanceVersion: 10

Amazing!This app is AWESOMMEEE! The only thing that I would say is some of the things it doesn’t give you enough room for the whole picture. Which may or may not be what you wanted. I hope you guys are having a great day! Byeeee! Please consider making more of them..Mr table doorVersion: 10.1.1

Best app everI have maybe written 2 app reviews in my life. This one deserves it and more. The best $$ I have spent on an app ever. I have only had it 3 days but have used it over and over again. Finally have a way to share our my photo library and make them pop. Super easy to use..Fugazi66Version: 10

Great app! With a few minor updates, it could be even better!I really love all that I can do with the app, but as a filmmaker I really wish video length could be made longer. That’s the only really irritating thing about the app that I’ve had to struggle with more than once..CybrojokerVersion: 10.1.1

Obviously a great app……but it could use one simple layout (a diagonal line going from one corner to the other, either way or one of each). Surprised it’s not on of the original basic designs..GrimcityVersion: 10.1.1

You Need This App!I searched for weeks to find this app! It does so much and is easy & addictive. So much fun and the mirror & rotate features make it all the more exciting. Thanks for making this app! UPDATE: still use this app and appreciate the ease and versatility. Thanks for making it great.ShellsinatorVersion: 10

Freezing... please update...Same as many others have said, I’ve lived this app, I paid for the “full” version... and as many others have written in their reviews also— every time I save/publish an image: FREEZE. I have to quit the app and go back in to do anything more. Please hear our requests to update this app so it can go back to being a useful resource..Luka1234Version: 10

Aliasing in latest version?Have used this app for years so giving it 4 stars, but the image rendering seems significantly worse on the latest version and iPhone 13. Lots of aliasing and pixelation. Hope it gets fixed in an update because this app is great..SFer744788445Version: 10.1.1

So far so good :)I needed an app to edit my photos for Poshmark and Instagram. This app answered all my questions. So far the layouts are perfect and they fit in my square size that I need. Can't complain right now if anything changes I'll write another review.Silverzzz:))Version: 10

Revising reviewApp works fine now for me. You must be sure you enable full photo access from the iPhone’s privacy settings. It took me a while to realize this. You will not likely hear back from Diptic on any support request. That’s my only issue from making this 5 stars..PaulmphsVersion: 10.10

Best collage app!I have used this app for years because it was my favorite. It went a long time without and update but they finally updated it and it’s even better now!!.Dhenke1690Version: 10.10

This is the one to get!It’s a great program for posting photo montages on social media. It would be helpful to have some basic directions for the less tech savvy to utilize the app to its fullest potential. (I seem to be able to post to one social media site — and it’s not the one I NEED to be posting to!).NorCal MemberVersion: 10.1.1

A great AppI find this my go-to App for creating unique collages of family photos. Lots of little extras that make it an easy choice over complicated editors..HawksmooreVersion: 10.1.1

Used for yearsI have had this app for years. It is the only one I used to make photo collages. It does everything I need to! Love it!.Jlm99Version: 10.1.1

Pretty solidI really like this app. Easy to use. Only thing that could use updating is a way to create multiple text boxes. It seems like there is only one at a time..Cath980Version: 10.1.1

Absolutely AmazingI have only tried to use this twice and it is so easy and you get great results. All I can say is it’s simply amazing and I highly recommend it!!!.A Definet MustVersion: 10

Used to workNot too sure what’s going on but the app freezes now and I am unable to create collages. It used to create really good work. I used to do all of my projects now I cannot create even one. Please fix. Thank you..PavonneVersion: 10

Great app, no issuesI have used it for a couple of years and never an issue. iPhone X with iOS 11 Question - are you planning to update for the X’s taller screen?.IToonesNameVersion: 10

They fixed it!!!!Thank you developers you can now save your photos again!.ThepropstopVersion: 10.10

Love thisI’ve been using this app for years. It’s a mainstay in my app arsenal. Hope it stays around for a long time..BailmanVersion: 10.1.1

FIX the FREEZEGreat app, been using it for years... but starting approx 6-9mo ago it freezes after saving images. Then must exit the app, open Photo library to confirm the image was created, then restart the app. Come on dev’s, please fix this. Thx..GregK ColoradoVersion: 10

Why do you need Cellular data?…to use this app? I don’t use tagged locations and it’s not required so why won’t any photos load unless Cell Data is turned on for this app? Sketchy..JupitergeekVersion: 10.1.1

DipticI was having trouble sizing a wallpaper photo using a photo. Using Diptic borders made it perfect. The clock stays on the border & the picture is perfect & clear..English CanadianVersion: 10

Not a fan of updateI’ve been using this app for years and even purchased it, but now I see that you have watermarkings on it and have to purchase it again to remove it ... seems ridiculous after I’ve already purchased your app once before..FJN786Version: 10.10

Over RatedSimple app but lacks some useful features. You can add text but not change its size. Despite allowing a college of photos only one text entry allowed per page. Be aware that changing the aspect ratio – to say 16x9 to fit your large screen TV – requires in app purchase..Chinook22Version: 10

Decent effortSimple interface, fun app..K JohnstonVersion: 3.0

Works greatI’ve been using this app for years. Mostly because it’s the easiest way to combine multiple photos into one. I often use it for just two photos for side-by-side comparison. The app UI is a bit clunky but, not everything in life is beautiful..SirSh@neVersion: 10.1.1

Layouts are much bigger on ipad air2 than on my other ipads why ?Layouts are much bigger on ipad air2 than on my other ipads why ? Cannot create a circle image without a background around why ?.Loba88Version: 10.10

Thank you for the update!I was worried that future versions of iOS would break Diptic. Thanks for updating the tool I’ve used at least once a week for the past few years!.Jon PurdyVersion: 10.10

Thank you so much for updating the app!!I was sad to have to say good bye to my favorite stitching app, I am so grateful for the update.Jay8627Version: 10.10

App needs updateThis is one of the best collage apps but it desperately needs an update because it freezes after export in iOS 13. Still using it because it remains better than all of the other collage apps if all you need is multiple photos in one frame, without anything fancy..Shein_98Version: 10

Needs an Update ASAP!I’ve been using this app for years now with much success. However, with the new iOS 13 updates, this app continues to crash, doesn’t save photos or leaves photos out of certain segments causing me to re-do the collage again (or screenshotting it after much frustration). I’ve depended on this app for business purposes as it is straightforward and simple with no ads or watermarks (for photos). I truly hope there’s a resolution to these app issues very soon! Otherwise, the app is 5 out of 5 stars..XCLAIREvVersion: 10

Needs an updateApp keeps crashing out on the final stage of saving. Won’t export photos at all. Using an iPhone XR..JW237Version: 10

Needs updateI have enjoyed using this app for years, but it seems as my phone updates this app becomes less useful. It keeps crashing and freezing. Time for an update..Emmalulu June 13Version: 10

Very creativeLove it.StarberrygirlVersion: 10

Worth the investmentI've been using this app for more then 3 years always worked well! There is some bugs here and there but usually an update is released pretty fast to fix them!.RosemerciermVersion: 10

So easyLove this app! Easy to use and provides a great way to pull your photos together. Lots of layout options that bring your pictures to life. We use it all the time to showcase our travels..CzyktiVersion: 10

GreatI love this app. It's perfect for the kind if things I am shooting....Juan MadrigalVersion: 3.0

Fun foreverDiptic makes everything look so cool!.OverthebreaksVersion: 3.0

DipticAwesome app.Shuss89Version: 3.0

Pretty goodI have to use two separate apps because the text function in Diptic is so limited - otherwise a decent app!!.AsinstagramerVersion: 8.0.3

Cool appMakes interesting compositions out of your own images..KelleBelleCaVersion: 3.0

Wow!What a great simple app! The wifey loves the pics of the kids together..Scam777Version: 0

Great appFantastic for what it does. Awesome imessage app. Well done..UndrgrndkngVersion: 9.2.1

Not BadEasy to size pictures and meld them together. However will not allow separate text boxes for each picture. Disappointing..Rrhood1Version: 9.1

Final Product Has LogoThe App itself is good and am happy to see the new updates include video and picture aspecting (like Instagram's Layout), but was very disappointed to see that you have to pay to remove their logo from your work. @Diptic, how about just allowing people to create great content and have the confidence in your product versus forcing us to promote your app on your behalf unless we pay for it..Tdotjules24Version: 9.1

Super quick and easy!When you want a quick post of a group of photos, Diptic is the bomb.EcochickYaletownVersion: 9.1

Great FunEasy to use, brings out my creative streak..Pat in BrooksVersion: 9.0

🙂I use this app a lot!.VioletwiredVersion: 9.0

Love !Love this App!.ManisaiVersion: 9.0

Great app!Super user friendly, lots (tons!!) of great options... Love it.LittlemissmouthyVersion: 9.0

WonderfulAnd easy to use, perfect for making your own kind of layouts.JjaquaVersion: 9.0

Love itI love this app. It's very easy to use and makes great collages!.KariunzyVersion: 8.0.3

Love this app!I absolutely love this app. I can do so much with it easily. I'll definitely be keeping this one around..Nick nick nicknameVersion: 8.0.3

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Diptic Negative Reviews

Upgrade bad newsNewest version: Now can’t upload directly from Camera Roll…too bad, used to use a lot, saw a new version, but apparently have to upload from other apps…bad news I've used this app for a long time, loved it, reviewed at 5 stars until this version which is freezing after saving two images or so. Reinstalling, etc doesn't solve. Please fix. I want it back to 5 stars! Tried installing the older version, same issues. Seems to be a problem in the interface between Diptic and the current OS as freezes happen when uploading or saving to/from Camera Roll..RimjournalVersion: 10.1.1

Update from previous 5✴️This should be removed from the App Store or bought by another company. Support page doesn’t exist any more. From using this daily for years (it was brilliant) I have gone to checking it out every few months only to find nothing has changed. For a while it was freezing on publishing of the final collection. (Shut the app down. Check photos to see if it actually saved. Relaunch app. Repeat). Now it won’t even upload any photos. If you look. All the reviews are OLD. So utterly disappointing. It used to be GREAT and I have found nothing to replace it..Brit birdVersion: 10.10

IOS 13.1.2 update just killed itI loved this app. I’ve come back to it time and again. But with no update in sight, after Apple’s most recent 13.1.2 update, the app removed the ability to save to device, and instead offers the options to send in text/messaging, post to apps, or AirDrop. People on the go, like myself, can’t always have a source to AirDrop to, posting to social media isn’t always what I use this app for, and texting/messaging myself the image is a lame option. I guess I’ll have to find a new photo stitching/collage app. It was fun while it lasted... RIP Diptic.Pixlanim8rVersion: 10

Needs updating!!!This app had been the best in class! Unfortunately it has not been updated in two years! That’s how old the most recent version is. Sad to let such an excellent app languish and fade till updates of the iOS make it unusable. In iOS 13, you see it lock up on try to publish the images. Crashing like this is not a good sign. Hoping there will be a long overdue update released soon! But I fear I will have to perform Last Rites and bury the thing and move on..Itunes frustratedVersion: 10

Used to be my go to - Not working anymoreThis used to be my go to app, used almost daily for social media when wanting to post a collage of images. Lately the app freezes and hangs and many of then frames come are “published” missing images in the frames. I’ve had to resort to screenshots of the framed images and am ready to give up. So hope this will be fixed! Used to be superb..*DonnellyVersion: 10

OofThis app was a terrific staple, but iOS 13 has rendered it unusable. It freezes up at export time or exports blank projects. You can screenshot your work if you want to do it that way, but that means you can't include videos, which had been a cool bonus. (I would have given It five stars pre-iOS update issues.) It seems like they haven't updated in forever, so I'd be shocked if they suddenly de-bugged it. Time to find another, alas..LackAnAlibiVersion: 10

Not complete, cannot Scale your photos!Update; Absolutely NO RESPONSE from the Developer. It’s been 3 weeks since I first emailed them. Sorry I bought this app and all its in app purchases! App does not allow positioning / scaling of the imported photo/photos. Heads are cut off etc. The app scales and then snaps the photo where it wants it, not where you want it! Even the aspect ratio does not completely show the whole image in the frame. No response from developer on this bug..Whittier Weather ServiceVersion: 10.10

Paid the $.99 and now I regret it...I’ve had this app for years since downloading it when it was the app of the week and never had a complaint. I recently paid the $.99 to be able To put white bars on vertical videos and publish them but it’s only publishing :10 of it and there’s no option to do longer. What a waste. If I had known only :10 would be possible to publish, I never would have paid. NOT worth it..ZalnoorVersion: 10

Used to like this appI purchased this app a few years ago and use it occasionally. The past several times I’ve tried to upload a picture. The picture just never shows up. I tried to delete the app and re-download so I have the latest version. When I tried to contact it would not open my email to send an email. I just got an error. I guess I’m just going to delete the app permanently..Stormtrooper0009Version: 10.1.1

White photos...This app can be frustrating enough that I came here to write a review. I’d say today 5 times out of 7 times I have tried saving a photo only to see that a blank white photo has been saved. It’s the most annoying thing. It has happened the whole time I’ve had this app, but never this bad. The devs need to tackle this, it creates a bad UX.Regina FillangieVersion: 10

Before your update July 2020 your app worked much betterMan I loved your app, used it constantly. Your last update gave it kinks and made it harder to use. Aspect: I paid to update aspect to pull it to any size I want- now it’s back to set sizes. When I finish creating one project and come back to make another, the old pics are still up there 🤦🏻‍♀️.Tif dVersion: 10.10

Suddenly have to pay for options??I’ve been using this app for YEARS. Today i realized they want to now charge me to adjust the aspect ratio, when it was always included. I can understand if they needed to increase the price for new purchases, as they have a right to make money, but suddenly charging within the app for something always offered free? NOT COOL. Will no longer use this app..K10roxyVersion: 10

Freezes Every Time!I really want to love this app. It functions beautifully and is very intuitive to use. It has adjustments for everything. BUT.....I have yet to make to export a single photo. I’ve tried exporting to Instagram, save to my phone..... everything, but all I can get it to do is export to a text message. iPhone 11 Pro user here..TannernoVersion: 10

Not workingI just bought this app yesterday for work purposes, and it’s not even working. Just trying to put 2 photos side by side and every time I click a photo to use, it doesn’t show up in the frame. I have tried closing out of the app, I’ve reset my phone, and it’s still not working. Money down the drain..FrankiekellsVersion: 10.10

Now UselessThis app used to be a go-to app of mine for years but it is now completely useless. Why was the save to camera roll function removed? Why are all of the photos exported to other apps such low quality? It doesn’t matter where I export, Instagram, google drive, VSCO, Dropbox, all of the photos are pixelated and EXTREMELY low quality. So disappointed..Cnb111beaVersion: 10

Love App but it’s stopped working in iOS 16I love diptic. Ability to import photos not possible as of iOS 16 on my iPhone 14promax. Deleted and re-installed. Wrote to your company on uour website months ago on 2 occasions. Any suggestions. ? It’s only. 2 star because o can’t get it working. Otherwise a 5!.TheroyalweesVersion: 10.1.1

Remove from app store!This app no longer works most of the time. If I simply join two photos and try to download them, most of the time the app hangs and when I go to my photos library there’s only a partial image stored. My workaround is to take a screenshot of that finished product and crop it. I shouldn’t have to do that. This used to be a great app..Sega10028Version: 10

Great app but currently brokenI suspect iOS change is the problem. After selecting images to used step, the icons for the images no longer appear in the work area so you cannot proceed to the next step. I have rebooted and reinstalled, it’s still broken. ————— Review for when it works: I often create a animated 2 x 3 collage of photos for friends and publish it. Very, very nice. After publishing, I need to return to to the last animated collage and substitute a photo or two, keeping aspect ratio, frames and all other settings so I can publish a new customized animated video. Please, please add this capability!.Is the nickname taken tooVersion: 10.10

Used to work great!Used this without problem for years. But lately it’s incredibly glitchy. Freezes. Won’t save images. When trying to save a collage it will only save one of the images? Essentially worthless anymore..SchmisschminaVersion: 10

Slow and not user friendlyIt’s an absolute battle to add more photos. 1st attempt is easy - but don’t forget anything! If you do, it just will not connect back to your photo albums to add more. Also, when you try to publish to Instagram, it takes hours to show up, and then if you want to promote it, IG will take 2 days minimum to approve it - it doesn’t seem to like Diptic..Jiggy-1968Version: 10.1.1

Can’t select photos.Useless since after selecting first photo you can’t select any more. Your collage has one photo and the rest of the plates are blank. Don’t bother with this app..Rustee2Version: 10.1.1

Doesn't work on my fully-updated iPad Mini.No support options visible. Mistake, buying this. Money down the drain..Walk Away.Version: 10.1.1

Stopped workingNot happy, used to love it. What’s the deal?.GrammarQueenVersion: 10.1.1

DécevantNe fonctionne plus depuis longtemps. Il ne prend pas mes photos….LawrenceLC2Version: 10.1.1

Doesn’t workI pick my photo and it just shows the blank grey screen. I could have gotten and free app but I paid to avoid getting a buggy app instead all I got was robbed..AddaddadddVersion: 10.1.1

Doesn’t work at all - total wasteI bought the app but it doesn’t load any of my pics. I select them, a pop-up shows up, I confirm and then the template is empty. Restarted, tried a bunch of times... Wrote to customer support and haven’t heard back. A simple app that doesn’t do its one basic job. Save your money..JJLJ-92Version: 10.1.1

HorribleThis app worked for the first couple times and now nothing. Can’t add any photos..MellisavVersion: 10.1.1

😕Stopped working.Andrea AmadoVersion: 10.10

Not user friendly to add picturesI have used this app so often the last few years and with the recent update adding photos to arrange on the layouts is impossible. I can’t bring up “all pictures” or “recently added”. Something’s up with this and it’s not nearly as user friendly. Looking for a new collage app now..MLHpVersion: 10.10

The Thumbnail photos don’t appear?I’m trying to simply add photos from my album. According to your directions, I am to select a layout and tap anywhere, choose one or several images and once selected they should appear as “thumbnails” above the layout. They don’t. You’re app simply won’t let me add images at all. Wtaf?.Dee.the.chefVersion: 10.10

Pictures don’t actually show up !As of the last “little while” the pictures say they are there but you can’t see them ! Super frustrating especially because I paid for the app!.KansicgbsskVersion: 10.10

Broken app abandoned by developerDiptic used to be a useful app that I used frequently, and I purchased several of its premium in-app features. However, it began to freeze at the point when photos were being saved, so I tried to contact the developer (Peak Systems)—but no response. Then, I noticed that Diptic hasn’t been updated in three years, and other apps by the same developer haven’t been updated for even longer. Not sure why abandoned and unsupported apps that are no longer functional are allowed to remain available for purchase here in the App Store..Gr6120Version: 10

No updates for 3 years?????This used to be my favourite app for combining photos but I think I will be looking for an alternative. This now outdated app has clunky performance, bugs when exporting and the app resolution itself is still sized for the iPhone 5. I’m shocked that Apple would even allow that considering how horrible it looks on new devices. If developers are still reading these reviews, it’s time for a new version. I would gladly pay for something more robust and updated. The only reason it even gets two stars is because it’s a useful app although ridiculously outdated..StraktobarVersion: 10

SadI loved this app but it doesn’t work with iPhone 11. It just freezes and never exports the photos.FhqwhgadsssVersion: 10

Update Please!Loved this app for years but needs an update with ios13 — app keeps freezing when you go to save your image. Have to close out the app and screenshot the pic to save it to camera roll..Crystalline84Version: 10

So-soA bit limited. Only 5 layouts and only one output size (1024x1024). The interface is also a bit weird. Doesn't autorotate on the iPad so you have to use it in portrait. Also, the interface forces you to change the mode for different actions (adding, positioning, adjusting contrast, etc.) which is a bit annoying..Swish59493Version: 0

Good, but...Need to apply more then 1 text box!!!.ImcdotVersion: 9.2.1

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