NFL Customer Service

NFL Positive Reviews

ReviewHi, if you want to bet on sports and cyber sports, enter betus10. com in Google search, bet and win real money, fast withdrawal of money. I have already withdrawn $1323 in a week... As for nfl - two recommendations for you. First, for the updates, can you offer an update for lead changes and one for score after each quarter if fans don't want an update on every scoring play but want to have an idea of how a given game or games are progressing? Now about accessibility, on that same update screen, while the on and off buttons work, the design is a bit confusing. You have a button identified as on/off and then after it is the name of what function is covers. Idealy, those things should be heard on the same swipe, for example, game start on/off should be heard on one swipe, on your app we hear button off or button on, then a swipe and the name of a function. The NHL and MLB apps are great in this way and the redesigned NBA app also now does this. There are also some buttons in various areas of the app that just say button but have no alt tag label that tells the screen reader what the button is for. Please conduct a full scale audit to identify and fix unlabeled components. I'm an iOS user and use the latest versions of the OS and the app..IsabellatenrVersion: 57.0.42

Recommendations on Updates, AccessibilityTwo recommendations for you. First, for the updates, can you offer an update for lead changes and one for score after each quarter if fans don't want an update on every scoring play but want to have an idea of how a given game or games are progressing? Now about accessibility, on that same update screen, while the on and off buttons work, the design is a bit confusing. You have a button identified as on/off and then after it is the name of what function is covers. Idealy, those things should be heard on the same swipe, for example, game start on/off should be heard on one swipe, on your app we hear button off or button on, then a swipe and the name of a function. The NHL and MLB apps are great in this way and the redesigned NBA app also now does this. There are also some buttons in various areas of the app that just say button but have no alt tag label that tells the screen reader what the button is for. Please conduct a full scale audit to identify and fix unlabeled components. I'm an iOS user and use the latest versions of the OS and the app..R DealVersion: 57.0.40

AmazingAny Football fan should get this app!.Killzone5809Version: 14.3.2

Love the appNot really a review just Not sure how to fix this issue, I can’t go full screen on the app anymore. Deleted and reinstalled the app same problem. Stuck watching videos on the tiny screen. It isn’t my phone YouTube works fine. Is it a bug?.Bonzi blinkVersion: 57.0.18

What about the Broncos RosterGo to Denver Broncos, then players, then scroll down. It dated from like 2018 or something.SuicidalJoblessActorVersion: 56.1.1

EaglesWow vraiment beau site pour regarder le football en direct.Foot2023Version: 57.0.18

Often glitchySeems to be frequent glitches. Uses much more data than it needs too which makes it load slowly. Game tracker often lags and seems to malfunction regularly.PickurnooseVersion: 57.0.17

AdsThe ads need to be resized on the app The app does not display on all phones correctly.NFLDOLFINS13Version: 57.0.9

Weird thingsThe app is doing weird things. The graphics it shows when a play is in progress will show a failed Extra Point and say underneath “Extra point is good”, it will show lines going all the way to the end when passes, runs are made and completely miss plays so it’ll sit at 2nd down, then next thing you know, the team punted..Archilles74Version: 57.0.9

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 57.0.40

NFL Negative Reviews

Trash customer serviceThis would be a five star app for me as I cant watch my eagles live on the west coast as I work in the morning and being able to watch the game when I get home is great. However, last week when I was trying to watch the replay of the eagles/jags game, the app was telling me I didnt have a subscription. I tried all of the things it told me to do if to fix the problem and i none of them worked. Of course, there is no customer support. You have to talk to a bot who doesn’t give you the help you need and cant fix the problem. I get an email hours later that night, which is unacceptable because they should be able to fix the issue immediately since that is what I paid for, and the email basically tells me what the bot did, which was nothing. After realizing I wasn’t going to get any help from an actual person, I just signed up for the free trial to watch the game. I emailed them back to let them know they shouldn’t charge me a monthly subscription and a yearly one. Sent that on a monday. Got an email friday saying they cant do anything. Absolute garbage. I dont write reviews ever, even after bad experiences because I am not a Karen and not every experience is going to be great as people are not flawless, but this nonsense was so ridiculous that it led me to write my first review. Could be a great product when they arent taking away the package you bought from them then offer no support to fix it and tell you there’s basically nothing they can do about it.Dank213Version: 57.0.7

Wifi Streaming through TV Provider doesn't work anymore!!!This app used to be awesome but they did something during an update that completely ruined the Wifi Streaming capabilities on any of my iPhones or other mobile devices. Also, I could only use the Streaming service through my Roku TV up until about 2 weeks ago when they updated that app and ruined it too! I love all the other features of this app but most importantly I want to be able to STREAM! Please fix this. Another thing that bugs me is they used to have Xfinity as a provider (although it didn't work properly when they did) but then it disappeared. I've had to change cable companies just to get NFL Network. Thank God it's on Sling TV & FuboTV now. Either way, please, whatever you did to the app that makes it impossible to watch NFL Network through the app live, fix it!!! No matter if I'm using Dish, FuboTV or Sling, after I sign in it just goes right back to the login page telling me that I need to sign in to my provider to watch live. This is beyond annoying. On my Roku TV it stays on a loading screen forever even though I've deleted the app 5 times and reinstalled. Nothing makes a difference. I really want to be able to watch NFL Network on my iPhone again but I don't understand why that's not a priority to fix for your developers. This is a serious issue that's been going on for over a year and I read other reviews that say the same thing I'm saying. Fix the Streaming service please and you'll get 5 stars!.FromadVersion: 54.0.2

I try every year, but it always failsI’m only able to watch games via streaming and don’t need to watch regular-season games live, so the NFL app should be perfect for me. When I started using it around 2018, it was. Watching every game without commercials a couple hours after it was aired, or even the next day, was fantastic. I’ve attempted to get the same quality product from this app in subsequent years, but it does not function properly. Some years, they’ll show you get commercial-free replays, but run their own ads instead of commercials. There is always an issue such as that which doesn’t fulfill the terms if the subscription. But still, I try. In this year, 2023, I tried and found the service worked well in preseason week 1. When week came, I could watch a live game, but loading an older game has a lock symbol and shows I have to have a premium + subscription to watch. But just above that, it says my current subscription is premium plus. My subscription settings page also confirms I have the highest tier of subscription. When the service worked, it was well worth $80 a year. I personally found it worth $150, when I was able to watch the games. But it is worth nothing when the service does not work, and every year sees one issue or another that prevents me from watching any games. I’ll still try again in 2024, with fingers crossed that the bugs get fixed..Zero EhxeVersion: 57.0.42

Great idea. Lousy execution.Live streaming works quite well in general. The problems occur when playing back games after they are done, whether it be video or radio broadcasts. If you just play the content, it usually does well enough. However, if you want to skip around in the game, it is very inconsistent, oftentimes resulting in the stream starting over again from the beginning. Let’s say I want to skip back 30 seconds to watch a play again. There is simply no good way to do this and it’s just problematic for the app. Oftentimes you cannot even see where you are in the video because it does not display all the numbers (the game I am listening to reads “02...”, so I know only that I am sometime in the 2nd hour). This makes accurately moving earlier or later in the stream extremely awkward, ineffective, and pretty much impossible. How about adding the now-standard option buttons to skip 15 seconds forward or backward in the stream? This is NOT hard to do. Also, if you have the stream displaying in full screen mode, you pretty much can’t skip the stream forward or backward. You have to decrease the display size, then you can do it, albeit chunkily. It’s remarkable how far ahead MLB is compared to NFL when it comes to streaming content. MLB makes the experience nearly seamless. With the NFL, it’s an unpleasant experience..JkdhfgkjhdfgkjdfVersion: 14.4.3

Verizon mobile customers don’t get nfl network?I second some of the comments below. In addition to being a Verizon mobile customer I’m also a Gamepass subscriber and NFL REDZONE add on in app subscriber. Up until this last Thursday September 20th I was able to watch NFL Network via my WiFi Network. I just selected the NFL Network option and the broadcast came on. Then after Thursday’s update I continually get the “select TV Provider” option. First of all if I had NFL network on cable why would I watch it on my phone?!? Secondly as a Verizon customer I was under the impression I could watch the NFL Network without a tv provider. Furthermore why would this be an option up until sept 20th but now NOT an option. If written and received the trope Nfl App help advice: clear browser, sign in sign out, reinstall app etc. please feel free to reach out to me and/or update the app so this can be remedied...just to watch a little NFL news guys...not that big of a deal. Happy to write a review of Gamepass functionality on this app also. Subpar not fitting of what I paid for. No player search. No game search. Not close to the full online functionality (which is ok). Watching Redzone on the app is mediocre, usually takes 5-10 restarts to get the Redzone functionality to kick in. Other than that great job! Keep up the good work!.Cjmk88Version: 53.1.3

Terrible game coverageI am an Eagles fan and the only game every week that I care about is the Eagles game. I paid for the regular subscription and then upgraded to the premium version. Aside from only being able to watch the games that they let me watch on my phone, the last two weeks in a row I have been blocked from being able to watch the Eagles game live. What am I paying for then? Seriously, a streaming app that has the NFL’s permission to rebroadcast their games live, and I have to wait until the game is over to watch it. What kind of bunk setup is that?! I don’t care if the ads during the game are local to where I live or not, I want to watch my team play live! And while I’m on the subject of watching my team play live, why does it matter if I have a cable tv provider or not to watch the game on my tv? I use a roku stick. Why? Because three or four streaming services is waaaaaay cheaper than paying for cable. Get your act together NFL+. This is unacceptable the way you currently have it. And don’t tell me you can’t afford to stream every team to every subscriber live regardless of where they live either. You’re streaming. It cannot possibly be that difficult to give fans the ability to watch their team every week without blackouts..FlukesofhazardVersion: 57.0.19

FrustratingAll I want is to be able to check scores and keep track of play-by-play for the teams I am interested in. Often I find myself ditching the app and just going to ESPN’s website because I get better results. I’ll stare at this app for 5 minutes trying to figure out what’s going on but have no movement. Then I back out, close the app and when I open it back up I’ve missed 10 plays and the ball has changed hands twice. A few years ago this app was great but it gradually has gotten worse. It’s almost as if someone studied it and took note of the things that were good so they could remove those features to make people mad. It doesn’t seem too much to ask to have some sort of indicator on the “scores” tab showing which team has possession of the ball. Or even a small graphic that says where the ball is on the field. Instead, you have to click on each game to find out this information, if it is even available at that time. Perhaps if I buy a membership these features will become available to me once again. Alas, I am a cheapskate so I will just have to live with this inferior product..DaneloinVersion: 57.0.19

Completely trash app!This application is a complete joke. I live where I can’t get good antenna reception and all I want to do is watch the local games. I had to pay for NFL+ which is a complete rip off. It doesn’t work more than half the time. The scores have a “Stats” section which you think would give you players’ stat, but no, it only gives team stats which no one cares about and there are no in game players stats like a box score. From a multi-billion dollar organization this application is a complete joke and a complete rip off! I can’t believe that I paid money for it after having years worth of issues with the app before this. I do like the condensed game replays, but I have to watch them because so often I can’t get the game on my roku with the horse crap NFL app. Had to uninstall and reinstall to get a game that I know for sure should be on the app and says it can’t connect to this game. It pulls up on another device though. So frustrating! What a joke. Update: I have now signed into NFL+ which is a complete rip off about 5 times and it still shows a padlock as if it had not signed in. Restarted the tablet and still does not work. I am trying to uninstall and reinstall. So frustrated with this piece of junk!.Jsharp114Version: 57.0.12

Game pass is garbageGame Pass on your television is awful. Awful. I have had nearly every game ruined this past season. Why? The app is such garbage it will constantly fast forward to the end of the game. If you try to fast forward 30 seconds it jumps to the end of the game. It crashes all the time and you go back to the beginning - or to the end. I have paid for Game Pass since it came out - why is a great question for my therapist - and it has been garbage since day one. This year however has been so beyond infuriating it is impossible to find the right words- find whatever word you can that describes what makes you want to smash your expensive tv with a hammer and give up football for the rest of your life. If you’re unsure whether you should pay, for the love of the lord, don’t. Please do not give these greedy incompetents another dime. Watch the highlights for free. It’s all you are going to wind up with anyway. May the makers of NFL game pass be forced to watch the same game played by the Cleveland browns and Jacksonville in a bottom level of Dante’s inferno. This game will begin with 3 minutes of commercials, freeze, then jump to the end of the game as Blake Bortles shakes hands with Case Keenum - and repeat for eternity..DrTelemachosVersion: 56.1.16

Coach’s filmFor the most part the app is awesome. I really like to re-watch certain games and it’s great to be able to watch the condensed game. But I really like to watch the all-22 film of my favorite teams on Tuesday’s. I have a football background, and i am sure most that use this feature were either a player or a coach at one time. So in comparison to hudl, or the various film softwares i have used over the years this one is by far the worst. You can only rewind or fast forward in increments of 10 seconds, whereas most platforms let you rewind second by second. So when i want to rewatch each receivers route (or see where the guard misstepped, or see why the safety got out of position, etc) i can only do that in 10 second increments (where most plays are not 10 full seconds) so it turns into a lot wasted time. It seems like an easy fix. Realistically, most fans do not watch the coach’s film, because there is no sound and it is not the view we are used to on TV. I would assume the vast majority of people using this feature are players and coach’s, so i think catering to that audience for this one area of the app could really improve things..Mcdesa01Version: 54.1.0

Worst app in sportsYou would think the NFL itself would want to make it easy to watch their games. Instead, they have put forth the worst, most frustrating and pathetically incompetent app in sports. I wanted to watch the Vikings game in London. My tv provider (DIRECTV Stream) doesn’t carry NFL network. I have the app but you can’t watch this game (not broadcast anywhere else but on this app) without an NFL+ subscription. I begrudgingly sign up for the monthly. But, I can’t access on the app on my smart TV because it says “connect to your account to watch”. I am connected to the account and try signing out and back in, reloading the app, etc. Same problem. So, I try the website on my computer. You can’t watch on the website, only the app. I try the app on my tablet, but it tells me “my tv provider doesn’t support” (which is infuriating because that is why I paid for the NFL+!). I end up watching through the Vikings app on my iPhone. Absolutely livid. The NFL should ban itself from broadcasting television until it gets a clue how to broadcast television through multiple media. Right now it has none. Monopolies almost always correlate to crappy service. Case in point..Ty654328Version: 57.0.7

Every new update makes the app worseI’ll start by saying that in principle I really like this app, its a convenient way to check scores and I really enjoy a lot of the articles published. That being said though I can’t help but feel like every new update, which unfortunately are forced upon you because the app won’t open unless you use the most recent version, makes the app more annoying to use and that has become especially apparent recently. The insistence on shoving NFL+ down your throat, the video player automatically starting up whenever you open any article which is extremely annoying to mute or close because of how unresponsive and laggy it is and making loads of useful tools like in game player stats or league wide stats either completely unavailable or simplified to the point of absurdity makes the user experience extremely frustrating especially when compared to the website. I hope this trend can be reversed in the future because as of now I really don’t see the point in even using the app anymore..RapierNeedleCrimeVersion: 57.0.7

Not Happy!I am confused as to why the latest update to the NFL mobile app has take away my ability to watch NFL network without login has been taken away. I have Verizon as my mobile provider and I believe that should give me access to local and prime time NFL games as well as Playoffs games and NFL network. There is no option in the other account to select verizon as my mobile provider. The options listed are only for TV providers. Please notify me if their is a way to connect to my verizon mobile account. I remember doing this two years ago and having it be fairly simple and I don’t believe I had to do that again before the start of the 2017 season. Please help me with this because I don’t understand why this has happened. Also why has the ability to view games from past seasons been removed this seems to be highly unnecessary. Please go back to the format the app was in for the last few seasons it was much better. Also recently noticed after other people pointed it out that favorited team games don’t show up at the top please change this back to the way it was. I also think the the presentation on the app looked better last year.Gogofopie🎲Version: 53.0.5

Deceptive service and buggy performanceThis app and service is trash. When I downloaded the app and selected a streaming service to watch football, I anticipated paying some fees. But only AFTER I paid $65+ in subscription costs did the app then tell me it requires a cable subscription to connect to in order to watch NFL+! I tried everything but anytime I tried accessing my newly bought subscription, it wouldn’t let me go any further until I selected my cable provider. News flash; I bought the app and streaming because I don’t have a cable TV subscription or account. But even the basic usage is not satisfying. Every Sunday (no exaggeration), there were at least 3-4 games that simply wouldn’t play at all on video. It would just say “there’s something wrong with the video”. And of course it was usually the prime time or most important games of the day. Even now during playoffs I’m getting the same error message. And no it’s not a problem on my end, my service is full bars and my wifi is working just fine. You’re better off watching the text updates on live games on yahoo or google or something..Beanieman54Version: 57.0.22

Misses the PointThe re-designed interface looks pretty nice, but is fails in some of its most basic functions. Most importantly, clicking the “Games” tab indeed shows a listing of the day’s games, but no scores! Even when the game is finished! You click on the specific game and still no score! You have to WORK to figure out the scores—I just don’t understand it. My other main complaint is that for the $99 I spent on Game Pass, one should not have to watch commercials in order to view video highlights elsewhere in the app. Podcasters and other content providers give privileged access to their content for basically any level of support. Here, you pay $99 (for the home town radio broadcasts) and get some other features that I happen to not care about, but you don’t get to watch highlights without sitting through commercials every other one. I paid the $99 essentially to hear Merril Reese call Eagles games, but for that kind of money I expect a much better product from the NFL. Surely this enormously well-resources organization can put out a top-quality app if they wanted to..MadSattinJVersion: 53.1.3

Inconvenient and confusingI have had NFL Mobile for a few years now and have always enjoyed the layout and format of the app; however, the newest version/change is very inconvenient and confusing. Although all of the information is there about your “favorite team”, it requires lots of scrolling and searching to simply find the news stories. The older version was more colorful and organized which made it more enjoyable. Before, if I had read a news story, there would be a check saying I had read it which was very useful. I also can no longer select multiple favorite teams to get updates. I used to have three teams favorited, but thats not possible any more. Lastly, I found a glitch. Two days ago, (Monday) I finally received the final scoring and game score updates on the Ravens preseason game which was Thursday night. It took 4 days for my phone to receive the game notifications. The current version is functional and works, but the old version was much better in my opinion, I don’t find the app as enjoyable anymore..Allynicole4Version: 53.0.6

If you’re thinking about GamePass, save your money.This app is glitchy, slow, and inconsistent. I (try to) use it on my phone, iPad and TV. It works poorly on all of them. My biggest complaint is with GamePass. I want to watch my team and I live “out of market” so I wait for the game to end to watch the replay. First, I have to log in every time. Why does every other app on my TV have the ability to remember who I am except this one? Then, I am shown a graphic with the final score, which I have intentionally avoided for the last three hours while the game was in progress. When I can finally get the replay to load, it is glitchy, and often requires two or three restarts. Today, for the first time, I see I can’t get the full game replay until 2-4 hours after the game. This is new, and not an improvement. I take some comfort knowing I’m not the only one. This week I heard 3 separate journalists ripping the app as they have difficulty watching the all-22 footage. This is the last year the NFL gets my money. This thing is worthless to me and I wish I could get the rest of the season refunded..Robert_ReedVersion: 56.1.6

The app is absolute crap.I cannot believe that I paid more than one hundred dollars to be able to listen to my Broncos play live. Since I now live in Ohio, I was very excited to be able to at least catch the game while working in the yard, or even while watching my second-favorite team, the Bengals. The app won’t load at least 75% of the time I open it. Or, it will open, think with the swirling circle of death, and freeze there. When I am able to get the game pass to load, after multiple times trying, the simulcast is choppy, with varying volume and bad mixing with crowd noise, and then, 100% of the time, it cuts out and won’t come back- unless I close the app, then open it multiple times, to try to get it to load. How a multi-billion company can make such a piece of crap that only frustrates fans is beyond me. My advice- don’t get it. Find a radio app that lets you listen to the game on an affiliated station in your home state. Using this BTW on an IPhone 12 Pro Max with 5G. Streaming is a joke but only with this app- everything else on my phone for streaming works well. Junk..PekjrVersion: 56.1.4

Not a good appFirst off, games on the NFL app are a hit & miss. A lot of them you aren’t able to see and the ones you can are usually blurry. Supposedly there was an update to fix these issues but haven’t seen any progress. Since I subscribed to it I expected to see all/any game I wanted but that’s not the case. There is only a small number games you are eligible to watch. My second complaint: I bought a phone and all my apps were transferred to my new phone. With the new phone I was never able to log in because it stated there was “no account under my email” which is absurd because I was using it just fine on my old phone. I tried multiple times and wasn’t getting anywhere with it but let it be known I was getting charged every month. How is that possible?? Supposedly there is no email associated with the NFL app but they were withdrawing every month and sending me a charge to my email address??! Makes no sense. Truly dissatisfied with this app and if you want to save yourself the headache please use a live stream or an entire different app. Very dissatisfied..123123pbodyVersion: 57.0.17

UnfortunateI downloaded this app thinking I’d be able to watch my local games(saints because I’m stationed in Mississippi with the Air-force) and hopefully my favorite team (patriots because New England is where I’m from) play live. I was wrong. You can pretty much only watch your local game live, cannot cast device to my tv(black screens when app sees it being casted), the rest of the games are listen only or reply. The replay feature At least is nice. NFL this is my advice to you. Cable is dying. Slowly and surely. Us young people don’t watch that commercial littered garbage. You should create your own Netflix style app, where you can pay a subscription for the football season to WATCH any and all games live(oh wait you have one, this one!!!!!) please for the love of god move everything under one roof. I guarantee people would pay $40 plus for the season. I WOULD. Or even like $15 a month for the months football is on! Football is the spirit of America, we shouldn’t have to subscribe to CBS, ESPN, Fox, MSNBC and wherever else to watch football. Cut the middle men out, make your fans happy..Crazyeyes223Version: 57.0.8

Too GlitchyWhen I went in to write a review for this app I was shocked to see it has a near 5 star approval rating. I just knew so many were experiencing the same issues which would cause the rating of this app to be no higher than 3 stars. I should state I’ve had this app for years and use it DAILY. But the glitches that come with this app have only grown over time. I give this app 2 stars because of the quality of the information provided. But daily I have articles that won’t load. The app completely crashes and I need to re-open. I prefer my iPhone to have a dark reading background with white text. But articles will still have black lettering making it unreadable with this format. And just to throw it in, a 30 second ad for a 1 minute long video clip I want to watch. I’ll continue to use this app. But I find a much more pleasurable experience using the ESPN app. It’s just I ONLY care about the NFL. I only caution future users to be prepared to be frustrated on a daily basis..SkywaltonVersion: 56.1.4

What did y’all do???So I had NFL+ last year and had no problems. Could watch all the games anytime and was able to log in on my phone or tv. No problems and absolutely loved it. Went to subscribe for this year and was able to watch the hall of fame game during the free trial but then nothing… keeps telling me to subscribe which I already have because you took my money. I log back in and nothing changes. I still have to subscribe??? I’M ALREADY SUBSCRIBED!!! Contacted consumer support and did everything the bot told me to do - got an email with the same suggestions - did it again - no change. Emailed them back and I’ve gotten nothing in return. Still doesn’t work - phone, tv, tablet, computer - nothing. And no more response. I know with the start of the season, there was probably a lot of traffic for the app, but if it’s not fixed by the time renewal happens, I’ll cancel. I’m not paying for something I can’t use. Which is a shame because my family loves this app and as a nurse I can’t always who works nights, I can’t always watch the games - so please fix this..Nhassell2015Version: 57.0.42

Hard to use the app when you can’t push a bottom and have it do what it’s supposed toI go to game pass click on last season to watch the games only to find out it’s not loading and still on the same screen while your video takes forever to load so I can have people I don’t care about talk about their opinions I didn’t ask for or click on to begin watching in the first place. Focus more on stream lining the functional capabilities of the app before you fill it with things we didn’t ask for. Also read what the app used to feature compared to what it does now and it just seems like you don’t know what the people that pay for the service really want you get rid of individual player performances captured on tape and being able to look up video reals on individual players to give us more over produced football takes from people that flip flop on their positions or talk about things that probably don’t matter to people that know the game of football..ChaseLionPrideVersion: 56.1.31

DO NOT BUYDoes not work. Awful “customer service” that is basically a chatbot that eventually tells you it will submit a ticket. Weeks later, no one has contacted me. App experience itself is an endlessly frustrating loop of opening the app, seeing you’re signed in, hitting “Watch game” and being taken to a “Purchase a plan” page. “Sign in with your NFL account” achieves nothing — when you get back to the games and hit “watch” again, you get sent back to the “purchase” page. Hitting “Restore in-app purchase” just brings up a pop-up that says “No purchase to restore,” even though I paid $80 for it and can see that because I am signed in. Deleting and downloading the app again, which is the chatbot’s go-to advice, DOES NOT WORK, no matter how many times you go through the process. It seems in trying to lock out hackers and others who would steal the service, the developers have created security that locks out paying subscribers. No matter how desperate you are to watch NFL games, THIS IS NOT THE SOLUTION. It’s a waste of $80. Don’t buy it..WpereVersion: 57.0.7

Nice to have but overall brokenDon’t get me wrong, I love to have the NFL app to watch the games on the go but overall it’s a broken app and they obviously just plain out refuse to fix it. My biggest issue which has been a somehow unfixed issue all season long is multiple players missing from the stat lines such as trey lance and Zach Wilson. As well as issues such as the games in the scores tab not loading and having to reload the app several times in order to view the games. As far as the problem with the players missing go, it’s not like they aren’t on the app all together, In the plays section of a game it will show the name and picture of the player, but they do not show up in the stats column. Considering this has been a problem since week 1 of the pre season and it is week 18 upon writing this review, it is just plain laziness on the NFL’s part. Just another example of how incompetent the NFL has proven to be lately..Jay330004Version: 56.1.14

The worst app and customer service experience I’ve ever hadLast year, week 8, suddenly the app stopped working. Every single game had an error message that the video wouldn’t load. I tried on a web browser and it just wouldn’t load videos. I tried multiple interfaces and computers and all nothing. Email customer service and they send a generic reply about clearing cache, which obviously isn’t the answer. I sent a constant barrage of emails and video showing the problem over the course of 3 weeks with no meaningful solutions, or even acknowledgement that they had screwed up. I gave up for two weeks, came back and suddenly all games worked fine again. Then, when the package i purchased was for all regular season games, my subscription was canceled by them on December 31. I missed half the season while paying for all of it. They sent silly emails in response to serious questions and generally acted like they didn’t care I was getting screwed. This was by far the worst experience I have ever had with any company..TheBirdf4Version: 56.0.7

GamePassAt this point in the streaming video market, I cannot give a worse review for this app and the GamePass service. I want to watch my team out of market and every week it is a new frustration. Last week, my teams game would not play on AppleTV, but every other game did, so I figured out a workaround to AirPlay from my phone (would play on my phone but not the AppleTV). This week, AirPlay doesn’t work from the app, will play on phone but refuses to play in AirPlay mode. I can confirm that AirPlay works from every other video app on my phone, but with NFL, I am left to only watching on my phone. Every week, the video scrubber is difficult to use, making it hard to skip through breaks without scrubbing way ahead in the game. Why can’t they just make it work like literally any other video player? The hide scores feature also does very little to hide scores throughout the app, so good luck not spoiling your games. All in all, this would be OK if it were 5 years ago, but at this point, this app and service are garbage in the market and not worth the subscription price. NFL, c’mon man!.Lucky ganderVersion: 55.1.9

“Upgrade” is a disappointmentWe’ve had Gamepass since it came out and I have had the NFL app for years and years. The execution of Gamepass within the App has gotten worst from last year (which I did not think was possible). In fact, the NFL app has gotten progressively worse since it came out. How is that possible? If I could give this no stars, I would. Here are my complaints for iPhone app: - Navigation to older games is not intuitive and not easy to do. - Favorite team does not appear at the top when navigating to older games - Audio does not play in the background and cuts out when phone display goes off but not all the time - when audio cuts out a black screen appears at the bottom of the app where the audio should be and nothing to do about it. You have to exit the app and get back (then have to do the rigamarole of finding the game again) - once you get back to the game it definitely does not go to where you left off and it is almost impossible to get back to where you were and scrubbing function is awful for the audio. Impossible to know where you were and impossible to get back even if you do know. - the app crashes with Gamepass audio. - if you navigate to read articles within NFL while listening to the audio which you should be able to do and you accidentally click on a video it’ll either crash or start the video. And because of the above navigation and scrubbing problems this is incredibly frustrating. At least ask me if that’s what I want to do!.One momVersion: 53.0.2

Game pass still a no goIt’s late October, and I still can’t log in to Game Pass to watch the content I paid for in either the iPhone, iPad, or Apple TV versions of this app. But the same credentials will let me log in and view it (with a poorer experience) in Safari. What gives? My messages to NFL support give only canned responses, and the website help says that there is a known issue and please be patient. We are entering week 7 and it’s still not working! It worked last year... what broke? I don’t want a refund, I want what I paid for. I want to see NFL games on my big screen, and on my iPad Pro without all the wonkiness of using the web browser (which can’t cast the video to my big screen because, well, reasons). Developer incompetence? An argument with Apple about not getting a cut of the revenue from me buying Game Pass directly from the NFL and not throught the app (I would vigorously side with the NFL if that’s the case)? I don’t care. I’ve spent thousands on expensive hardware, networking, and licensed content to have a great NFL experience and I’m not getting it. Fix now..GEMillamVersion: 55.1.2

App fails to stream live gamesI purchased NFL+ to stream live out of market games on my iPhone or iPad. After two weeks I have yet to see a single game outside of those already available via my xfinity subscription. The app fails to recognize that I am on a mobile device and reports that the device is unsupported. It offers options to listen to the games and t watch replays following the games but no live service. I have gone through the online tech support options and reached out via chat to be connected to an agent. The agent did nothing other than send me links to those same resources and close the ticket. I have reported my dissatisfaction and that the issue is unresolved multiple times. I have requested a refund (which they submit through the same limited “chat” experience). I have no desire to waste another Sunday afternoon trying to watch these football games. I will just watch my team when they are in a prime time game. I got absolutely nothing for paying $85 for the NFL+ subscription..AaronjahoonaVersion: 57.0.5

Remains a terrible app after all the updatesThe NFL app is truly an amazing work of failure. The NFL has all this money yet cannot put up a quality app. It does work, eventually, maybe, 100% of the time I load up this app there’s a significant lockdown and it cannot be used for anything for 1-2 minutes. Eventually the app catches up and I can check scores. I downloaded and use the Yahoo Sports app for score checking for NFL because I open that app and it works! This NFL app has been a heaping pile of crap for nearly a decade now. If anyone actually worked for their living this app would have been stripped down and redone to work like every other digital content offering app. I can pull up 4K steaming TV content and set things to record in under 10 seconds on my phone with every other similar type of app. Developers need to start over - they’re beating a dead horse and I just can’t use this app to do anything in a reasonable amount of time..SchroederRockVersion: 56.1.8

Needs better executionThe most recent version for both iOS and iPadOS just shows a banner that says “Tap to Retry.” Apparently a known issue and they are working on it, but overall the execution is quite poor. Most critically, GamePass functionality is broken. If you start a game and then go do something else, it forgets your location in the playback except under some circumstances which seem to be when the app doesn’t get swapped out. Maybe, who knows, but it’s almost random and doesn’t meet with the expectations from other streaming apps and services. Your position in the stream should be recorded in the cloud DB such that you can return to the same game playback and position from any device or browser. THIS IS BASIC EXPECTED FUNCTIONALITY. Layout of functions in then iOS, iPadOS, and Apple TV apps is poor as well. I shouldn’t need to find GamePass and scroll through weeks and finals. There is plenty of screen real estate so just have an easier selection mechanism..Snark23Version: 55.2.3

Deceptive Marketing NFL +I expected not being able to watch out of market games or watch on my laptop/tv when I subscribed to NFL+, but I expected to get what was being advertised, which was out of market preseason games, and at least the opening game for this 2022 season. Since I subscribed to this service, I’ve only been able to watch two actual games using this service. They advertise that you can watch whatever game using NFL+ but you actually can’t. This is the first where I’ve experience such poor service from an app/company that I felt the need to write a poor review. NFL is litterally just trying to get your money. If they start to give what they advertise in the future, then sure, I’ll return as a cusumer, but until then I’m done with them. In addition to the app itself, connection is wonky and when a news notificaiton pops up and you click it, it doesn’t take you to the article you want to read. The app also feels very buggy and not clear..Lemni_SqueezeVersion: 57.0.4

NFL Needs Better ProgrammersThe latest update brings all new horrors. Once again proving that the programmers don’t have any idea what they’re doing. On the iPad…most games now show “Available 10 minutes after the game” for the full game replay. Even though “show scores” is active, it doesn’t show any scores. The years/weeks get mixed up such that it shows the wrong game and you have exit the app and open it back up to get it working again, but that doesn’t even work half the time. AirPlay from the iPad to the AppleTV doesn’t work at all anymore. For the AppleTV app…it doesn’t allow scrubbing. You can only advance in 30 second increments, which is a royal pain when you only want to watch the second half or go back a few minutes. A truly pathetic attempt. It’s as though no one at the NFL actually tests the app before sending it out. How is it that my 13 year old daughter knows more about building streaming apps than, presumably, college graduates hired by the NFL?.AstrodonVersion: 56.1.23

Each year, the app gets worse.I have had the NFL app for years now, and I loved checking the app for scores and highlights, as well as streaming games whenever I have time to watch. Each year, the app as a whole has gotten worse and more confusing. This season is the worst update yet. I can’t even check scores here anymore because it was never as accurate as it was before. Sometimes, the time on the scoreboard will freeze too, even after restarting and refreshing it. As far as the highlights section goes, I can’t even load a video half the time I try to click on it, and when I do, sometimes the app will give me the boot and I have to load the app again. Also, checking the standings is a joke. The standings aren’t even organized by record, but rather by alphabetical order. It has never happened on the previous updates until this season. I hardly use the app now because I can’t enjoy it without an issue occurring. The older layouts and updates were much better and easier to use..Seahawks Fan 12th ManVersion: 53.1.2

Doesn’t workWorked great the past few years, totally recommended it. This year, week 1 didnt work well, minor bug the didnt allow me to watch what i wanted. No big deal, they did an update, worked great week 2-5. Went on in week 6, all of a sudden said that i hadn’t paid for it and wanted money again. I verified my subscription is still active (it is, it’s annual, so it wouldn't have worked the previous weeks if i hadnt paid), and tried to get customer support. It turns out after 2 weeks trying multiple hours each week, problem not fixed. The worst part is i can’t even talk to a person. Their phone number literally only gives you a website and the website is only bots that can’t figure out what I’m trying to tell them. Disappointing, wouldn’t recommend anymore. Paid over $70 and can’t get a problem resolved or my money back. I would just find a stream that’s free online. Not as good quality, but at least you’re not getting screwed..StolenMoney12374Version: 57.0.8

Half-finishedI want to like it. It looks clean and has the potential to be a great hub for football fans. But watching the games on NFL+, it falls way short. The plays section underneath the video doesn’t have the right information (it all says “…for no gain” even if it’s a 40 yard pass or a 3 yard run. Sometimes the titles are entirely inaccurate (pass title on a run play, a penalty and an incomplete pass under a penalty title, etc.). In the stats section, the quarter by quarter score box is empty. They have data for passing and rushing yards, but total yards is blank, as are a number of other data points. In the teams section, it’s outdated as well. I know it’s preseason, but the schedule is blank. a And the roster and player data is all outdated as well. Russell Wilson is very famously not on the Seahawks anymore so why do they have him listed as an offensive leader with 3,113 yards? It just looks unfinished. Not to mention the bugs - it doesn’t let you switch between games reliably in the NFL+ section of the app, it keeps telling me to subscribe to NFL+ even though I’m already subscribed, it switches between light and dark mode, and the login screen freezes frequently. If they want me to spend money on a subscription service through this app, then they need to present a more polished product. Until then, dig any deeper than surface level, and it just looks lazy..NickAJGVersion: 57.0.1

NFL is second class in apps - don’t pay for it!Overall a barely adequate app. For one, why is there not drive chart/play by play in the ipad app. Since NFL doesnt allow live streaming on most games, it would be nice to see the in game play by play like you can on the web or the iphone version. Even the screen shots in the app store show it to be there (which it used to be there on older versions). I've used this app for years and used to like it, but gave it a 3 as I consider it to be middle of the road as far as it's overall quality. If they put some more work and focus in, this app could be truly awesome. Downgraded my rate to 2. If you pay for the audio some stations - WBZ Boston - block their commercials. This means you miss the start after the break and they often leave early to the break. Why we must pay for this kind of performance is beyond me. No wonder the NFL is dying. Why can’t you fix your platform?.ReebootvaVersion: 14.4.0

Shame on the NFLInternational NFL GamePass switched over to DAZN this year and it’s a total disaster. Only writing a review for the NFL app because there’s nobody at DAZN or NFL GamePass to get ahold of. Some issues with DAZN: Video quality was garbage. Couldn’t even make out the plays. Restarted and checked all internet in the house and it’s definitely DAZN When you click on a game it automatically defaults to showing highlights. I’m glad it’s just preseason but I don’t want to be spoiled! You have to be on silence and quick scroll down to change to full game replay or game in 40. You used to be asked these questions up front. Speaking of full game replay, they didn’t remove the commercials and breaks, which is annoying I clicked on game in 40 and got highlights and game in 40 when I clicked on highlights Tried watching a game after it started (from the beginning) but it wasn’t an option and had to scroll back from the live feed which spoiled the score. This feature is on the website so until the app offers this I won’t be using. There is no download game feature to watch off line anymore. So disappointed in the NFL. They took something in NFL GamePass that wasn’t broken and broke it. Hopefully this is just preseason for the switch to DAZN too. Will happily and joyously update my rating if things improve (and honestly just back to previous standard). Please fix your mistake NFL!!!.AwbartelVersion: 57.0.42

Shame On YOU NFLWhy would anyone pay $75 a month and can’t live stream games? I don’t live in the local market of my team anymore. I want to watch my team play more often but every legal way gets closed off because it’s all streaming of local market. I live in an area that doesn’t even have an NFL team. The closest teams are Dallas, New Orleans and Kansas City. If I could get my teams games on my tv I wouldn’t have the need to stream them. But I can’t stream them because the league are complete arses and will only allow you to stream whatever game they decide is in your local viewing area. I’m stuck with the Texans and Ravens this week. I can’t stand either team. Seriously thinking it’s time for another boycott of the NFL. Maybe permanent this time. What a horrible league the NFL has become. Teaches kids that it’s expected to cheat, and let’s not give fans the games they want. But it’s us the fans who pay their salaries by buying tickets paying to watch games buying merchandise and paying for the stadiums..Sonja_LeahVersion: 54.1.5

Unreliable & Poor QualityI’m often unable to access the watch/listen livestream functionality of my NFL+ account. For example, today when I tried to access it I received an error message stating, “Fumble! Looks like there was a problem with the video.” This happens frequently on game days. I tried updating the app, restarting my phone, checking my subscription status on the website, etc. No matter what I tried it just doesn’t work. When I have been able to watch/listen to games in the recent past, the quality was very poor, becoming intermittently blurry during what seems like the best or most crucial parts of the game such that I couldn’t make out the players or what is happening on the field. It almost seems as though the organization is hoping you’ll subscribe to one of their expensive tv packages out of sheer frustration. I’m canceling my subscription and deleting the app. Don’t waste your time or energy with it!.AlleyCat83Version: 57.0.20

NFL+ Is a Terrible DealNot even sure where to start. NFL+? More like NFL-. You’re basically paying $30 or $80 a year for features that were free in the past, like preseason games, or free today with a cheap over the air antenna. You’re also not able to cast or hardwire your phone or tablet to a TV to watch a game. They block the ability to do that. I get it, NFL+ is supposed to be a “mobile” service, but at least give me the option to watch it on a bigger screen with the more expensive plan. Not sure if this is a bug or a feature, but they say you can watch out of market preseason games on a phone or tablet. The app seems to block me from most preseason games I’ve tried to watch on my iPad. It just pops up with the logos of the two teams playing and hitting the play button does nothing. However, when I pull the same game up on my phone it works just fine. It’s like they really only want you to watch games on a phone. I tried the trial and canceled it 3 days in. I would be paying more money to have access to basically the same amount of features I already have without NFL+. I wouldn’t mind dropping $100 a year if it meant I could watch any regular or post season game on a TV. Heck, even allow us to stream games in 4K since the NFL loves to brag about their “4K Sky Cam” and other 4K cameras throughout the stadiums. Do better, NFL..AlexTech115Version: 57.0.1

Inconsistent VideosSo this may not belong here but I don’t see a way to write a review for the app on the Apple TV. The app on the Apple TV is awful. It goes from not loading, being signed out when you shut down the app, and having audio with no video. There is also an issue where everyday I use the app (with and without closing the app) it asks for me to sign in or state that the content I am trying to view needs to be signed in with my provider. These issues have loomed for a few years at this point. I have attempted to provide feedback but it feels like it falls on deaf ears. I have been responded back once and it was with a support page. The support page answers normally take at least 4 different tries before they would work. During some of my own troubleshooting most of my issues come from my HomePod when it is connected to my Apple TV. The sound will come through but no video. Force closing and restarting device still didn’t resolve the issue. Turned off the HomePod audio and I was able to correct the issues to a degree. This issue has been happening since 2018 when the HomePod came out. I would love to help out because I don’t think I am the only one. I do want to end up some positive notes. The video when it does connect is wonderful. The app on the iPhone is great. Much more robust than the Apple TV app..SpanishblueeyesVersion: 55.2.1

Video feeds unreliable 2018 preseasonI have been using the NFL apps steadily for years and have had terrible results with my devices recently. Streaming either game highlights or game pass content often results in black screen of no video content within the app. I have 2 different iPhone models on Verizon and an iPad on AT&T. It is not the device or the network, sometimes NFL video will only work on 1 of three devices. I check my speed with speedtest to make sure I have a reliable signal and data speed before expecting video to work. NFL and whatever services they are using need to spend more time improving the stability of their app and video streams. I have used NFL streaming on Sundays from Verizon for years and I know about all the quirks but the lack of video working during this 2018 preseason really concerns me. If Netflix or Prime video was this bad on iOS people would drop their subscriptions. Please improve stability for all the fans who are increasingly mobile..MrquietusVersion: 53.0.6

App is not playing content I paid for.After paying for NFL+, all pre season games are available except my local team which contradicts the advertisement of all local and preseason games. I then tried to sign in as a season ticket holder to access my NFL+premium not realizing I didn’t need to make the previous purchase, which is still not allowing me to watch my local game. The email link for signing in tells me I already have access to this content, but the app shows no difference in available content, or sign of me being signed in as a season ticket holder. At this point I should have $80 product access and I am still unable to view the only game I would like to watch, which should be the first game available. Customer service chat is no help whatsoever. It runs you through a list of prompts and doesn’t allow you to actually express your issue before basically saying “Hope this helps”..Sasquatch3xOGVersion: 57.0.1

Horrible Stream QualityFor years, I streamed my NFL games via the Yahoo Sports app… FOR FREE. I literally never had a problem with the stream quality or functionality of the app. Meanwhile, the NFL comes in and denies Yahoo that service and slaps the product behind a $5/month fee and everything is considerably worse. I can’t even check the stats of the players in the freaking app. Oh, and the stream quality is completely abysmal. I think maybe 25% of the time I watch the app it’s playing in 140p and I have excellent wifi. Oh and the stream randomly jumps back 15 seconds all the time. It’s literally just this app. YOU'RE THE NFL. What a freaking joke. This used to be a free service that worked great and now I have to pay for a much worse product. I will NOT be renewing my subscription after the season. I’d rather stream illegally than give the NFL my dollar for this crappy ripoff..DBoss07Version: 57.0.23

Awful app,will get rid of Game pass if this remains only choice for viewing on iPad or phone.I don’t believe the positive reviews out there about this app. Use of this app for game pass is extremely frustrating, so much so that I can’t even get through a full game. The lack of controls, the glitches where the game starts from the beginning again for no reason or jumps ahead. The fact that I can’t turn off scores even though I toggle the control that supposedly is for that purpose. All the clutter on the page when I just want the list of games for Game pass (an errant finger can start some chain of videos with no apparent way to stop them). The technical support responses are a joke and not helpful in the least. All in all, this app makes for a really negative experience. Oh, and the topping on the cake is that I’m being forced to use this app now on my iPad. Yea, they have taken away the option of viewing on a platform that actually provided a good experience (safari in my case)..MTHatteVersion: 14.4.0

Really bad User Interface and Experience… NOT worth priceThis app used to be great, but lately UI and UX has been borderline unusable and triggering. App currently won’t stop switching out of live games and reloading a separate game while I’m in the middle of viewing (Ex: I’m currently trying to watch the Packers Vikings opening game, but the app when I’m in wide view on my IPhone 11 keeps cutting to a black screen and reloading the game to a completely SEPARATE Chiefs / Cardinals game.) This is SO frustrating during live games. Also, the Ability to rewatch games is very convenient but the experience in the app is UNBEARABLE. App often reloads poorly, and the amount of time it takes for new games to be uploaded to the app should be illegal considering what we’re paying for it. Please test your app, fix it and restore what used to be a great app by reviewing some of the annoying experiences that all of your users are commenting in their reviews below mine. Signed, An annoyed customer..Scootie McFryVersion: 57.0.4

Too many adsPlease allow me to watch the video I selected first. The app brings up a video I didn’t want to watch so I skip it, watch an ad, skip the next video which again isn’t the video I selected, watch another ad, then finally the video I initially selected to begin with. Way way way too many ads. I understand that that’s how you make money, but at least provide the option to pay not to see any ads because the ads are EXCESSIVE!!.DawnfactVersion: 54.1.7

DESTROYED BY ADS!!!They claim every update is to improve the Fan Experience but all I ever experience is being assaulted by more and more ADs!! I prefer to see football scores or highlights. I can’t even read a box score without a stupid ad loading at the top of the screen.S_discipleVersion: 54.0.5

AdsTo watch a 38 second clip. I need to watch a one minute ad every time. What a joke..ZanoZedVersion: 54.2.0

Don’t get this appNot friendly to use, I install this up pay 135$ for subscription and it doesn’t work, try all I could for an hour. Than cancel my subscription and delete the app. There is no customer help also if app don’t work there is no where to get help.Lumumba777Version: 55.0.9

How about we play loud ads in the middle of your meeting while you try to check scores on the quiet!Takes too long to load, and is slow to update. Google has a faster response time and is just as accurate for checking scores. With invasive ads that now pop up and screw up the user experience, you can’t even check scores on the quiet. Thanks for being a heat score nfl..Danger DazVersion: 54.1.4

Stats are garbageWhat happened to the player by player stats for games? It’s absolute trash without being able to see how many yards or sacks each individual player got.OweykaboweyVersion: 57.0.7

Broken appPlay by play is slow and glitchy. Turnover plays don’t show up. Always says extra point no good. Ad times are horrendous. Easier to follow games on ESPN app..GenoFoxHoundVersion: 57.0.6

Battery destroyerNot only does this app burn through battery faster than any other, it’s slow to update AND auto-plays highlights which makes the app glacial..ZackCoeVersion: 55.0.9

Terrible UIThe UI in the last release is a dumpster fire of rushed-out-the-door app design. Single-word titles are broken across multiple lines, scrolling is choppy, pull-to-refresh obliterates the UI. Clearly a non-native app (probably React) which bring the inherent poor-quality user experience you’ve come to expect from 3rd party development. Terrible experience overall on the iPhone from a billion dollar company who should know better..FngoodVersion: 55.0.8

Does not workAwful waste of time.BarringtonGatorVersion: 54.1.1

GlitchEvery time I open the app it stays on the nfl 100 screen... tried reinstalling it multiple times and still does it.KataklysmikkaosVersion: 54.2.5

Fail....The app would not load beyond the blue screen, delete ,reinstalled .The same..[N]o_RespectVersion: 54.1.3

Videos are annoying on pop up!!When you click on a game videos come up and it’s annoying as hell! Get rid of the videos !!.Steve584737373Version: 54.0.7

Auto play AdsAuto play ads even when just checking box scores. Worst major sports app out there..DrPepper(DylanR)Version: 54.0.6

Hate itI just want to see the stats but there’s no way to stop the video. It seems like you have to watch a commercial between every single clip. Just another NFL cash grab. Officially deleted..Jacks0n1Version: 54.0.4

CrapI keep hearing about being able to watch the games free on this app.... complete BS! No you can’t... you need a subscription which costs money. Garbage app... with garbage lies...TribunisVersion: 53.2.6

BruhFix ur app plz.NFL_lover_jesuslovesyou_7Version: 53.1.9

Buggy video!I’m sick of watching the same advertisement 3 or 4 times for bud light and never being able to watch the selected video because it won’t play! Fix the video play, please! #adhostage.Karateka01Version: 53.1.6

Videos don’t play, only the ads doAds will always play, actual videos never do. Always stuck at a white screen after ad plays..Brother PioneerVersion: 53.1.6

Videos often don’t playI am really tired of watching two commercials then getting a white screen and no video. It is happening more often lately. Time consuming and frustrating..DrdugaldVersion: 53.1.3

TerribleThe app keeps telling me I have no connection and to try again, over and over. I have 200 GB. What a bad experience. Also thanks for giving DANZ the rights to gamepass. Their app is worse that yours. Incredible !.Jonny VapesVersion: 57.0.43

Ads and broken videoWatch ad after ad and then the video won’t play. Try other apps for better viewing experience..ChiefsfanfromcalgaryVersion: 57.0.42

Truly One of the Worst Football AppsSlow to announce news. Absolutely void of anything valid in part of May, all of June, and part of July. Now they want you to spend more money on NFL+ to pay for the same lame garbage. There are far better apps for your football news..TLB41Version: 57.0.39

Does not work!Bought a subscription just to see the Super Bowl and the stream crashed a few minutes in. Absolutely useless streaming service and I’m very disappointed I wasted my money..Drowsy444Version: 57.0.37

App will not openApp won’t open I tried reinstalling multiple times….Gun Bros 5Version: 57.0.37

No live contentCan’t watch live match really very disappointing!.Guylain17Version: 57.0.24

Good app, but we can’t no longer watch…The app is still good, but we can no longer watch highlights in landscape mode. Needless to say this is something unpleasant if you try to watch it with a smartphone..Fabio 12345678910Version: 57.0.22

App sucksI live in Canada. Love watching my NFL teams on the go. Even though I’ve subscribed and paid the price, this app still wants me to log in with my cable provider. In the US. I live in Canada. Looking for any live feed to watch the game on this app SUCKS!!!! Not worth it. If I could give it a 0-star rating, I would..MuskokaVinnyVersion: 57.0.22

Terrible appI deleted it after a frustrating half hour. Doesn’t function in landscape on an IPhone. You can’t read the scores because of this and there is no support. The bot only helps if you are buying a subscription..MarkopogoVersion: 57.0.21

Would be great it if worked.This app somehow forgot I was subscribed after only a month into the subscription. It continued to take my money though. You can’t restore purchases. You can’t resubscribe. You can’t access tech support. Don’t bother unless you enjoy disappointment..Sphinx222Version: 57.0.21

Scores not shownI’ve had this app for years and it always showed the scores of the game but for the past 4 to 5 weeks it hasn’t been, all it’s showing is a dash - The fact that it has yet to be fixed is frustrating..Goopie7555Version: 57.0.19

No no noIf you love commercials… this is the apt for you. otherwise……………..LabSitterVersion: 57.0.17

No sound on most highlights.More bugs than a family picnic. Most of the time the sound cuts out or doesn’t work on replays. It’s like they are blacking out the signal. I would expect better from a league that makes billions of dollars app is designed like it was done in Russia..Fluff e CatVersion: 57.0.14

Doesn’t work in Canada! The free trial is a scamHi, this app doesn’t let you watch any live games in Canada. Also, there is no free trial. We signed up, realized it doesn’t work in Canada and cancelled an hour after we signed up. We were still charged the 38 dollars and it was charged in USD so we basically paid 60 bucks for nothing. We’re trying to get a refund but so far nobody is helping us. Still haven’t received a refund. How are you allowed to charge me for a service you don’t even offer in Canada?.ImevenmakinganicknameVersion: 57.0.12

The app does not work on phone anymoreI tried to get app support as to why nothing works to view scores on my phone, still works on ipad. No troubleshooting works, for app to work on iphone, tried to get support and got zero help. If think your help is crap and if could get scores with different app would not use on any device. I rate you zero cause no help at all and just frustrating to have a device for app to no longer work..TimelessgirlVersion: 57.0.10

Terrible updateWhen you click on a game score, there is no way to exit back out without closing the whole app..Golfer18OttawaVersion: 57.0.9

Pathetic, rather use googleThis app is a joke, never upto date stats hardly ever load, better off using google for the game then the nfl official app,, you think being “ONE OF THE BIGGEST SPORTS LEAGUES ON THE PLANET” they could have a decent app.Dacoda buckbyVersion: 57.0.9

Good app, go back to old school analyticsNow only show team stats and not individual player stat lines of in game performances.LamscroVersion: 57.0.8

Only works on newest devicesSimple app that excludes older devices, pretty crappy.Adanac22Version: 57.0.8

Crass marketingNot sure why NFL feels like taking away player stats and ability to watch games is the best way to convince people to subscribe. Aside from their phoney woke virtue signalling the NFL is also showing they don’t understand that people don’t like it if they can tell you’re greedy and manipulative. So since we all know they will cave and bring back the player stats soon when they realize this strategy is sending people to ESPN’s website, boosting their advertising appeal to advertisers to get the stats NFL could just publish and retain their advertising appeal I guess we will have to be patient until then. I’m over at ESPN if you’re looking for me NFL and will change my rating when you stop trying to bully people into NFL+.RNG IIVersion: 57.0.6

Fix thisWhen I click on a game details I cannot go back to main screen and have to hard close the app. Please fix..Brad0014Version: 57.0.8

Watch app?!I just want to see each week’s schedule on my watch..CaityfunkVersion: 57.0.8

Absolutely terribleIt’s midnight on Sunday. Stats still not updated for games that ended eight hours ago. This happens all the time. How can anyone like this app?.J54BnowVersion: 57.0.7

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