NFL Customer Service

NFL Positive Reviews

Consistently functions poorlyVery frustrated with this App’s inability to function. It freezes, fails to load, takes a very long time to load, and doesn’t always stick to the settings (e.g. sometimes shows scores despite being set to not show them). First time I’ve ever rated an app this low and the first time I’ve written a review to complain about an app. Hoping more 1 stars will prompt improvements, particularly for those who pay for services associated with it (i.e. $99 for gamepass) and actually expect them to work. If I had a different option, I’d take it. UPDATE: New year and nothing’s changed other than “NFL +” and the ever present “Fumble! Looks like there was a problem with the video.” message. No rating change. UPDATE 2: The 2023 season has gone much more smoothly from an app performance perspective. Have not had any issues outside of those you occasionally see with any app. One suggestion…provide the option to continue a game replay from where you left off. IF the replay freezes, I have to skim 30s at a time to return to my place which typically ends up being towards the end of the 3 hrs. Super annoying. Increased rating to 3 stars, for now..I TK IVersion: 57.0.64

Ok….It works fine streaming at work but if I’m at home trying to stream/airdrop it to my samsung TV it wont work. I have frontier fiber with over a gig of internet up and down. I resetted my entire TV and started from scratch and it still doesn’t work. Also NFL+ apparently doesn’t have the app available for download as a TV app so I can’t log into nfl+ directly on the TV and also had trouble signing in through the internet on my TV. This isn’t user error it’s gotta be the app I have plenty of bandwidth to stream and just get the spinning wheel of death when I try to send a game from my phone to the TV. The only thing that seems to work from the app to my TV is NFL redzone other than that I can’t airdrop a normal game to my TV. I’m currently streaming monday night football from my phone to the TV through spectrumTV and it works perfect sooo…. Idk what the deal is but the subscription every month to not be able to airdrop to my TV is frustrating..Grizzly._.AdamsVersion: 59.0.37

Trillion dollar companyOverall the app is alright but it has alot of problems. Im only going to get into the streaming one. Having the access to live games on your phone is great and super convenient although when most of the time there is a glitch with the video (freezing, not loading, delay of upwards of 2 minutes, crashing of the app, etc) its frustrating when companies with half the amount of money at its disposal has better experiences than a company worth more than most people will ever see in their lifetime. Just fix the app hire good developers and make football great to watch on the phone. Side note making it so you can stream the game to a computer or desktop would be ideal not everyone has cable anymore and wants to watch games on a tv type setup. Ive been using the app for 3-4 years and the problems still seem to be there after all this time.Austinhazen1Version: 57.0.58

AmazingAny Football fan should get this app!.Killzone5809Version: 14.3.2

App won’t load since last updateCannot access “news” tab in app after the last update. All other features of the app work but not the news..Jenner86Version: 59.0.31

What about the Broncos RosterGo to Denver Broncos, then players, then scroll down. It dated from like 2018 or something.SuicidalJoblessActorVersion: 56.1.1

Updates NeededHate that clicking on the pop-up notifications does not bring you to the mentioned story. Brings you to Game Pass, and headlines rarely have the story you clicked. Really poor navigation on this app.Dion RowsellVersion: 59.0.7

Time for another fixAlthough my iPad has never left Canada, for the last few weeks some articles come up in Spanish. My iPad is only set to English. I am disappointed that there is no direct NFL support for the Canadian market, as I did try going through the support link on the app. Other than this issue, the latest iteration of this app is working as it should for me..Stretch987Version: 59.0.43

App still broken after weeksIncredibly the news section of the app fails to load. Only presents and error. Totally get this happens from time to time, but the app has had this bug for weeks now. Had to move on to a different app for NFL news this year..Beach_headVersion: 59.0.32

Team alerts not workingApp switches off team alerts automatically.Lenn0n SFVersion: 59.0.34

I need Help!!!I was trying to sign up and create an account for the app and I accidentally made a mistake and put in the wrong birth year and now it says I am ineligible to complete registration. I tried to delete the app and then reinstall it and it still says the same thing. Please help me out!!!!.Rodgie08Version: 59.0.31

IPad version must have horizontal version.The iPad version is now only available vertically, I like to have an horizontal one..MartinpppVersion: 59.0.29

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 61.0.1

NFL Negative Reviews

Wifi Streaming through TV Provider doesn't work anymore!!!This app used to be awesome but they did something during an update that completely ruined the Wifi Streaming capabilities on any of my iPhones or other mobile devices. Also, I could only use the Streaming service through my Roku TV up until about 2 weeks ago when they updated that app and ruined it too! I love all the other features of this app but most importantly I want to be able to STREAM! Please fix this. Another thing that bugs me is they used to have Xfinity as a provider (although it didn't work properly when they did) but then it disappeared. I've had to change cable companies just to get NFL Network. Thank God it's on Sling TV & FuboTV now. Either way, please, whatever you did to the app that makes it impossible to watch NFL Network through the app live, fix it!!! No matter if I'm using Dish, FuboTV or Sling, after I sign in it just goes right back to the login page telling me that I need to sign in to my provider to watch live. This is beyond annoying. On my Roku TV it stays on a loading screen forever even though I've deleted the app 5 times and reinstalled. Nothing makes a difference. I really want to be able to watch NFL Network on my iPhone again but I don't understand why that's not a priority to fix for your developers. This is a serious issue that's been going on for over a year and I read other reviews that say the same thing I'm saying. Fix the Streaming service please and you'll get 5 stars!.FromadVersion: 54.0.2

I try every year, but it always failsI’m only able to watch games via streaming and don’t need to watch regular-season games live, so the NFL app should be perfect for me. When I started using it around 2018, it was. Watching every game without commercials a couple hours after it was aired, or even the next day, was fantastic. I’ve attempted to get the same quality product from this app in subsequent years, but it does not function properly. Some years, they’ll show you get commercial-free replays, but run their own ads instead of commercials. There is always an issue such as that which doesn’t fulfill the terms if the subscription. But still, I try. In this year, 2023, I tried and found the service worked well in preseason week 1. When week came, I could watch a live game, but loading an older game has a lock symbol and shows I have to have a premium + subscription to watch. But just above that, it says my current subscription is premium plus. My subscription settings page also confirms I have the highest tier of subscription. When the service worked, it was well worth $80 a year. I personally found it worth $150, when I was able to watch the games. But it is worth nothing when the service does not work, and every year sees one issue or another that prevents me from watching any games. I’ll still try again in 2024, with fingers crossed that the bugs get fixed..Zero EhxeVersion: 57.0.42

Shame on the NFLInternational NFL GamePass switched over to DAZN this year and it’s a total disaster. Only writing a review for the NFL app because there’s nobody at DAZN or NFL GamePass to get ahold of. Some issues with DAZN: Video quality was garbage. Couldn’t even make out the plays. Restarted and checked all internet in the house and it’s definitely DAZN When you click on a game it automatically defaults to showing highlights. I’m glad it’s just preseason but I don’t want to be spoiled! You have to be on silence and quick scroll down to change to full game replay or game in 40. You used to be asked these questions up front. Speaking of full game replay, they didn’t remove the commercials and breaks, which is annoying I clicked on game in 40 and got highlights and game in 40 when I clicked on highlights Tried watching a game after it started (from the beginning) but it wasn’t an option and had to scroll back from the live feed which spoiled the score. This feature is on the website so until the app offers this I won’t be using. There is no download game feature to watch off line anymore. So disappointed in the NFL. They took something in NFL GamePass that wasn’t broken and broke it. Hopefully this is just preseason for the switch to DAZN too. Will happily and joyously update my rating if things improve (and honestly just back to previous standard). Please fix your mistake NFL!!!.AwbartelVersion: 57.0.49

App integrity is terribleThis is one of the only ways to legally stream nfl games online without piracy, and from my experience using this app, it needs a major overhaul. The payment plan for NFL + constantly fails and doesn’t recognize when you purchase a plan anymore, so now you cannot watch your favorite team live except for on the Redzone, where you have to watch every other team and your team instead just your preferred team. The app seems to enter a soft locked state when trying to watch a game live with NFL + because after the purchase of a plan, and trying to watch the game on a live stream, it will not take you to the game like it should, and instead locks you out of seeing the game and back to the login screen where you have to enter all your information again, and this cycle will repeat indefinitely, which is infuriating because this is a very common occurrence. This issue has persisted for about the last 5 weeks of the NFL season, and it has only become more infuriating. I will remove my review after the nfl takes a much more serious and thorough examination at the app, and fixes its many flaws and issues, so that the app can provide what it says on the App Store, the best quality viewing experience for your personal nfl team..2002redstoneVersion: 59.0.39

Verizon mobile customers don’t get nfl network?I second some of the comments below. In addition to being a Verizon mobile customer I’m also a Gamepass subscriber and NFL REDZONE add on in app subscriber. Up until this last Thursday September 20th I was able to watch NFL Network via my WiFi Network. I just selected the NFL Network option and the broadcast came on. Then after Thursday’s update I continually get the “select TV Provider” option. First of all if I had NFL network on cable why would I watch it on my phone?!? Secondly as a Verizon customer I was under the impression I could watch the NFL Network without a tv provider. Furthermore why would this be an option up until sept 20th but now NOT an option. If written and received the trope Nfl App help advice: clear browser, sign in sign out, reinstall app etc. please feel free to reach out to me and/or update the app so this can be remedied...just to watch a little NFL news guys...not that big of a deal. Happy to write a review of Gamepass functionality on this app also. Subpar not fitting of what I paid for. No player search. No game search. Not close to the full online functionality (which is ok). Watching Redzone on the app is mediocre, usually takes 5-10 restarts to get the Redzone functionality to kick in. Other than that great job! Keep up the good work!.Cjmk88Version: 53.1.3

Terrible game coverageI am an Eagles fan and the only game every week that I care about is the Eagles game. I paid for the regular subscription and then upgraded to the premium version. Aside from only being able to watch the games that they let me watch on my phone, the last two weeks in a row I have been blocked from being able to watch the Eagles game live. What am I paying for then? Seriously, a streaming app that has the NFL’s permission to rebroadcast their games live, and I have to wait until the game is over to watch it. What kind of bunk setup is that?! I don’t care if the ads during the game are local to where I live or not, I want to watch my team play live! And while I’m on the subject of watching my team play live, why does it matter if I have a cable tv provider or not to watch the game on my tv? I use a roku stick. Why? Because three or four streaming services is waaaaaay cheaper than paying for cable. Get your act together NFL+. This is unacceptable the way you currently have it. And don’t tell me you can’t afford to stream every team to every subscriber live regardless of where they live either. You’re streaming. It cannot possibly be that difficult to give fans the ability to watch their team every week without blackouts..FlukesofhazardVersion: 57.0.19

Don’t botherThis app used to be great. Now, the entirety of customer service is either email based or phone center. (Chat would have been very beneficial for live trouble shooting) If you choose to call, you’ll be lucky to speak to a human. They reroute you back to the original menu because the recording says “your problem can be solved by searching this article on the website- goodbye”. If it’s email customer service center- good luck. All the responses are scripted. They don’t actually listen to your specific issue- even with photos- and when you finally start to show frustration, they stop replying to emails all together. You also can’t cast/mirror, or use the app on your Xbox to watch the games without a TV provider (more $$). Just stream on your phone or tablet. Minimal communication as to what each package actually does, and then finding out it doesn’t support the platforms it claims to once enrolled. I wish my issues had been addressed, or there were answers to my questions about upgrading for more content. I would’ve considered keeping the app/subscription. But after a week or two of back and forth with no resolution, kept getting it passed to the next “representative”, and then radio silence regardless of how many emails I sent- that’s enough for me if customer service is severely lacking..TawnyfuryVersion: 59.0.34

Customer needs to be right!If I pay 100 dollars for a subscription. I should be able to watch whatever i want! When I want!!!! Biggest problem with this for me is (screen mirroring) who does NFL think they are!??? If I want mirror this app. To my television! I should be able to do that! And you not dictate who can watch what and when! Multiple times I’ve missed games or had to watch on my phone! Because you won’t allow me to mirror the game from my phone to television! This is huge! Deal! A lot people are unhappy! I encourage everyone to boycott NFL app. Because they clearly take our money and run!!! It’s ignorant & disgusting behavior! If I pay you that kind of money usually my grass gets cut or oil changed and never do those people make you feel bad! We’re tired! Of being strong armed! By a huge corporation who clearly don’t care! Fans should be able to access this content with ease!!!!! From anywhere and mirror to a speaker, computer, laptop, tv. It’s my choice as the customer! Who are you? To decide how I watch my game? Remember we support you! No support means no franchise! People have the power! And we can take that anytime we choose! All it takes is a mass protest. So again allow me to mirror the game to whatever i choose..Delaware8947Version: 59.0.24

Huge Let Down!The NFL + Premium that I bought would only work for some time on Sundays only until the app would freeze. Then I had to delete and remove the app from my phone so that I could watch again. It would work for 45 minutes or so until it freezes again and to watch again we had to delete and donwload again. Then after 7 weeks of the nfl schedule we just stop being able to use it. I would dowload the app and it would ask me to subscribe. When I tried to subscribe it would tell me that I was already subscribed but still would not let me watch the games. We tried messaging the nfl and all I got was automated answers that did not help me at all. It was a waste of time. I live in Puerto Rico USA and the nfl sells this app as the way to watch the games from any place in the world. Well from my experience that is a lie, a fraud. The worst part is that the nfl does not have a customer service to solve this issue and to help me through this process. The nfl wants to be international with games in London, Mexico, Frankfurt, but they cannot make their app to work in their own country. I do not recommend this app to anyone anywhere in the world. As an nfl fan is has been a huge let down and i feel like I have been robbed..NFL LessVersion: 57.0.55

Completely trash app!This application is a complete joke. I live where I can’t get good antenna reception and all I want to do is watch the local games. I had to pay for NFL+ which is a complete rip off. It doesn’t work more than half the time. The scores have a “Stats” section which you think would give you players’ stat, but no, it only gives team stats which no one cares about and there are no in game players stats like a box score. From a multi-billion dollar organization this application is a complete joke and a complete rip off! I can’t believe that I paid money for it after having years worth of issues with the app before this. I do like the condensed game replays, but I have to watch them because so often I can’t get the game on my roku with the horse crap NFL app. Had to uninstall and reinstall to get a game that I know for sure should be on the app and says it can’t connect to this game. It pulls up on another device though. So frustrating! What a joke. Update: I have now signed into NFL+ which is a complete rip off about 5 times and it still shows a padlock as if it had not signed in. Restarted the tablet and still does not work. I am trying to uninstall and reinstall. So frustrated with this piece of junk!.Jsharp114Version: 57.0.12

If I could leave negative stars I wouldI’m not sure what genius thought changing the app would fix the issues the last UI had, but they’ve only made the issues worse. For such a profitable and large organization, this App and its associated App for TVs is absolute trash. Typically, I can deal with a buggy app or terribly designed UI, but the issue I’ve run into today makes me think yall should fire your entire dev team. I subscribed on my phone to NFL+Premium for the ability to watch NFL Redzone, and signed into the app on my TV only to discover it wants me to subscribe AGAIN. I’ve logged out and logged back in, I’ve attempted to restore purchase several times, I even attempted to reach out to someone to get it fixed(no point because you can’t get past the chat bot to actually speak to someone). So, frustratingly I started just watching on my phone, only to be kicked off multiple times and asked to subscribe again! It takes 3 or 4 attempts of Restore Purchase for it to come back on…but will do it again 15 minutes later. This product is such trash you have guaranteed I will ONLY pirate NFL content from here on out…it’s so sad that I can get a better product from those places than the actual NFL..StuFrumpkinVersion: 59.0.29

Game pass is garbageGame Pass on your television is awful. Awful. I have had nearly every game ruined this past season. Why? The app is such garbage it will constantly fast forward to the end of the game. If you try to fast forward 30 seconds it jumps to the end of the game. It crashes all the time and you go back to the beginning - or to the end. I have paid for Game Pass since it came out - why is a great question for my therapist - and it has been garbage since day one. This year however has been so beyond infuriating it is impossible to find the right words- find whatever word you can that describes what makes you want to smash your expensive tv with a hammer and give up football for the rest of your life. If you’re unsure whether you should pay, for the love of the lord, don’t. Please do not give these greedy incompetents another dime. Watch the highlights for free. It’s all you are going to wind up with anyway. May the makers of NFL game pass be forced to watch the same game played by the Cleveland browns and Jacksonville in a bottom level of Dante’s inferno. This game will begin with 3 minutes of commercials, freeze, then jump to the end of the game as Blake Bortles shakes hands with Case Keenum - and repeat for eternity..DrTelemachosVersion: 56.1.16

Greed at its Finest.Purchased the premium NFL app. Figured okay yea I should be able to just smart cast it to my tv. Nope. NFL restricts that ability, even if you have the app downloaded on to a tv it runs horribly slow can’t even load a single page. The app is beyond slow especially on mobile even on wifi. It always amazes me how the NFL makes BILLIONS and yet somehow has to scrape as much money out of the customer base they do have. If you pay for the premium, you should be allowed to stream it to whatever screen you want period. It’s practically a scam with how as soon as you want a game on it says sign in with a tv provider, so they expect you to pay full price for NFL premium AND full price for a cable provider just to watch a local game. The setup on the app is nice however which is why it’s even more frustrating that it’s this hard to attempt to watch your favorite team play. Need Paramount, you need Sunday ticket, or you need ESPN. It’s just beyond ridiculous. It needs to be explicitly stated the things you can’t do versus the things you can do PRIOR to getting the subscription, there’s much more things you CANT do then do so honestly just use a streaming site as the NFL doesn’t deserve your money..Discuss TwinkieVersion: 59.0.32

Sign-in problems for 3 yearsI paid for a year + Premium and didn’t have a problem until 3 years ago. Since then the signup process has failed, despite paying for a full year in advance. One year I signed up through Roku by mistake but finally got it to work when I got a real person on the phone. It was obvious that my problem was common; he was already working on it before I was finished explaining. Whatever he did worked. Another year I solved the problem by subscribing twice, and paying twice. This year I made a point of subscribing for the year through the nfl. I still can’t watch replay games and my wife and I have tried everything. (We have been sophisticated computer users since the late ‘70s for me and ’80s for her. Both of us have run computer departments.) There is no phone number that we could find and the nfl help system failed miserably. Our solution this year was to sign up for a new monthly account in her name, which gives us a month to find a solution. It’s cheaper than two yearly subscriptions, but so far we’ve made no progress on getting my paid yearly account to work. Beware!.ChancyB1Version: 59.0.25

FrustratingAll I want is to be able to check scores and keep track of play-by-play for the teams I am interested in. Often I find myself ditching the app and just going to ESPN’s website because I get better results. I’ll stare at this app for 5 minutes trying to figure out what’s going on but have no movement. Then I back out, close the app and when I open it back up I’ve missed 10 plays and the ball has changed hands twice. A few years ago this app was great but it gradually has gotten worse. It’s almost as if someone studied it and took note of the things that were good so they could remove those features to make people mad. It doesn’t seem too much to ask to have some sort of indicator on the “scores” tab showing which team has possession of the ball. Or even a small graphic that says where the ball is on the field. Instead, you have to click on each game to find out this information, if it is even available at that time. Perhaps if I buy a membership these features will become available to me once again. Alas, I am a cheapskate so I will just have to live with this inferior product..DaneloinVersion: 57.0.19

This app is terribleI have been using this god forsaken app for about a year, and there are bugs that they have yet to fix and I am very unsatisfied. I subscribed to NFL Plus premium, and am supposed to have access to all of the content, however 50% of the time i try to watch a game on it, it will tell me I need to subscribe. It will repeatedly tell me to do this over and over and over, whilst im missing the only game I wanted to watch (the only reason i have the app). Its telling me I dont have access to something that I have paid for and absolutely should have access to. No matter how many times I unsubscribe and re-subscribe the issue still pops up at seemingly the most inconvenient times. I have contacted customer support and went through all of the channels and this issue still persists.I have also joined during their deal (nfl plus premium 7.99 a month for 6 months) and had this problem come up again, and when I resubscribed it took away the deal and I was back to the regular price. This issue happens to me almost every sunday, and its a coin toss as to whether or not it will happen each sunday. I dont recommend this app until they fix this issue..Rickle Pick 😩Version: 57.0.58

Worst app in sportsYou would think the NFL itself would want to make it easy to watch their games. Instead, they have put forth the worst, most frustrating and pathetically incompetent app in sports. I wanted to watch the Vikings game in London. My tv provider (DIRECTV Stream) doesn’t carry NFL network. I have the app but you can’t watch this game (not broadcast anywhere else but on this app) without an NFL+ subscription. I begrudgingly sign up for the monthly. But, I can’t access on the app on my smart TV because it says “connect to your account to watch”. I am connected to the account and try signing out and back in, reloading the app, etc. Same problem. So, I try the website on my computer. You can’t watch on the website, only the app. I try the app on my tablet, but it tells me “my tv provider doesn’t support” (which is infuriating because that is why I paid for the NFL+!). I end up watching through the Vikings app on my iPhone. Absolutely livid. The NFL should ban itself from broadcasting television until it gets a clue how to broadcast television through multiple media. Right now it has none. Monopolies almost always correlate to crappy service. Case in point..Ty654328Version: 57.0.7

App is TerribleNot sure why they even have “bug fix” updates. Once again I spend $100 for an annual plan. App takes forever to load, if it even loads at all. So many issues with this app. Tried signing in with tv provider and it says there’s none available. Let alone the fact that I spend $100 on a plan and still don’t have access to every game. No matter what, in the end I’ll still have to end up paying for prime, peacock, and apparently every other streaming service if I want to watch the game. Why even pay for this subscription if I get more games on regular television? Anyway, app is laggy no matter what you use. No it’s not an old phone, I have an iPhone 14 Pro Max. But either way it shouldn’t be laggy on any device. Takes at LEAST 5 mins to load the games on the screen and who know if it even will load. I’ve tried to use the app on my phone, Xbox, and even a Roku. Again what’s the point in spending money on it when you have to use more subscriptions, and what’s the point in updates when you still can’t even load in. You have a multi billion dollar organization and can’t even have a good app. Absolutely ridiculous….Jerzee McCallisterVersion: 59.0.29

Coach’s filmFor the most part the app is awesome. I really like to re-watch certain games and it’s great to be able to watch the condensed game. But I really like to watch the all-22 film of my favorite teams on Tuesday’s. I have a football background, and i am sure most that use this feature were either a player or a coach at one time. So in comparison to hudl, or the various film softwares i have used over the years this one is by far the worst. You can only rewind or fast forward in increments of 10 seconds, whereas most platforms let you rewind second by second. So when i want to rewatch each receivers route (or see where the guard misstepped, or see why the safety got out of position, etc) i can only do that in 10 second increments (where most plays are not 10 full seconds) so it turns into a lot wasted time. It seems like an easy fix. Realistically, most fans do not watch the coach’s film, because there is no sound and it is not the view we are used to on TV. I would assume the vast majority of people using this feature are players and coach’s, so i think catering to that audience for this one area of the app could really improve things..Mcdesa01Version: 54.1.0

Poor functionI paid for the subscription but it still doesn’t acknowledge that I have it. The main screen keeps telling me should subscribe as if I don’t have a subscription but I go to the settings and the settings show I have a premium subscription. So for some reason their is a disconnect with the system that can’t acknowledge that I have a subscription and can smoothly use the app and all the services of a subscription. I later found out that I can sign out and sign in and use it all. But why do I have to do that every time? Shouldn’t that be the basic function of a service when you pay for something? So ridiculous. You know what nfl streaming service worked smoothly? The layout you had before. It didn’t have the cool features of seeing video right there but at least I could enjoy the features there as there without the stupid functional hiccups we have now. I don’t need fancy features. I just need it to work so I can watch the stream when I click on it. On top of that, it takes forever to load the screen before I can even see all of that. So why have anyway. Just give what works..Mike str8Version: 59.0.31

Not Happy!I am confused as to why the latest update to the NFL mobile app has take away my ability to watch NFL network without login has been taken away. I have Verizon as my mobile provider and I believe that should give me access to local and prime time NFL games as well as Playoffs games and NFL network. There is no option in the other account to select verizon as my mobile provider. The options listed are only for TV providers. Please notify me if their is a way to connect to my verizon mobile account. I remember doing this two years ago and having it be fairly simple and I don’t believe I had to do that again before the start of the 2017 season. Please help me with this because I don’t understand why this has happened. Also why has the ability to view games from past seasons been removed this seems to be highly unnecessary. Please go back to the format the app was in for the last few seasons it was much better. Also recently noticed after other people pointed it out that favorited team games don’t show up at the top please change this back to the way it was. I also think the the presentation on the app looked better last year.Gogofopie🎲Version: 53.0.5

Deceptive service and buggy performanceThis app and service is trash. When I downloaded the app and selected a streaming service to watch football, I anticipated paying some fees. But only AFTER I paid $65+ in subscription costs did the app then tell me it requires a cable subscription to connect to in order to watch NFL+! I tried everything but anytime I tried accessing my newly bought subscription, it wouldn’t let me go any further until I selected my cable provider. News flash; I bought the app and streaming because I don’t have a cable TV subscription or account. But even the basic usage is not satisfying. Every Sunday (no exaggeration), there were at least 3-4 games that simply wouldn’t play at all on video. It would just say “there’s something wrong with the video”. And of course it was usually the prime time or most important games of the day. Even now during playoffs I’m getting the same error message. And no it’s not a problem on my end, my service is full bars and my wifi is working just fine. You’re better off watching the text updates on live games on yahoo or google or something..Beanieman54Version: 57.0.22

Every new update makes the app worseI’ll start by saying that in principle I really like this app, its a convenient way to check scores and I really enjoy a lot of the articles published. That being said though I can’t help but feel like every new update, which unfortunately are forced upon you because the app won’t open unless you use the most recent version, makes the app more annoying to use and that has become especially apparent recently. The insistence on shoving NFL+ down your throat, the video player automatically starting up whenever you open any article which is extremely annoying to mute or close because of how unresponsive and laggy it is and making loads of useful tools like in game player stats or league wide stats either completely unavailable or simplified to the point of absurdity makes the user experience extremely frustrating especially when compared to the website. I hope this trend can be reversed in the future because as of now I really don’t see the point in even using the app anymore..RapierNeedleCrimeVersion: 57.0.7

Bad App, Zero star rating**Update** this app got worse! -3 stars now. I keep the app because I hope a logical person will take over and make it useful. However, I can’t even get into the app now, a screen pops up that reads, open settings, and that’s it. No other options, I change settings and still can’t enter the app. I’m curious to see how bad this app can continue to get. This is what you get when you have a monopoly. A slow app with more advertisements than any other app I’ve ever experienced. Example: wanted to watch a 20 yard touchdown run highlight, the app played a 30 second commercial first. The commercial was crystal clear but the highlight was out of focus so I tried to watch it again but the 30 second commercial started back up, no thanks. I also attempted on multiple occasions to watch nfl game pass through this app, it never works. It won’t allow me to watch the games I want. Then when I select any game just to check if it will play it states I’m not authorized to watch live-streams, even if the game ended days ago. Lots of issues, they need better quality control..Baine2Version: 59.0.3

TERRIBLEABSOLUTELY TERRIBLE APP AND EXPERIENCE. Please do not waste your time with NFL+. I signed up for premiere account to access NFL Red Zone and the technology was horrendous. It was incredibly difficult to try and get the app/website to load to the correct screens and ultimately I was never even able to stream it for even one minute. I tried to troubleshoot and go to the website chat to speak with an agent but the system only allows to “submit a request” via the chat box so no one even got back to me in a timely matter. NFL+ absolutely STINKS. Laughable how easy it is to sign-up and give payment information but then impossible to actually use the product. Also hilarious how difficult it was to cancel (you need to cancel by going to the website aka you cannot do it through the app & it needs to be done PRIOR/SEPARATELY from deleting your account). This means you better cancel the payment before deleting your account otherwise you will continue to be charged. Incredibly disappointed but shouldn’t expect anything less from a business that runs such a monopoly. Please don’t waste your time..Broke jayVersion: 57.0.47

Misses the PointThe re-designed interface looks pretty nice, but is fails in some of its most basic functions. Most importantly, clicking the “Games” tab indeed shows a listing of the day’s games, but no scores! Even when the game is finished! You click on the specific game and still no score! You have to WORK to figure out the scores—I just don’t understand it. My other main complaint is that for the $99 I spent on Game Pass, one should not have to watch commercials in order to view video highlights elsewhere in the app. Podcasters and other content providers give privileged access to their content for basically any level of support. Here, you pay $99 (for the home town radio broadcasts) and get some other features that I happen to not care about, but you don’t get to watch highlights without sitting through commercials every other one. I paid the $99 essentially to hear Merril Reese call Eagles games, but for that kind of money I expect a much better product from the NFL. Surely this enormously well-resources organization can put out a top-quality app if they wanted to..MadSattinJVersion: 53.1.3

This app is horribleAnd every year it gets worse. I finally canceled my subscription this year, I’m simply tired of the frustration. Today I launched the app and it crashes when I switch to games. It fails in a different and more spectacular way all of the time. It’s also horrible at the one thing it’s supposed to do - play video. Update: Finally gave it another shot in ‘23 and the service and app is far superior to anything it’s been in the past but unfortunately still a one-star rating. I’m in the fourth quarter of a game and the controls have become virtually unresponsive - literally almost a minute to respond to a button press. Also, playback controls in general are horrible - no fast forward and can only jump back or forwards 30 seconds at a time, and usually very unresponsive. ALSO, it doesn’t remember where you were in a game, so enjoy pressing the barely-responsive 30 second jump button literally 120 times to jump forward each hour if you have to restart your game. It’s inconceivable any business has a video app this awful at video playback..Rfloyd42Version: 57.0.49

If you’re thinking about GamePass, save your money.This app is glitchy, slow, and inconsistent. I (try to) use it on my phone, iPad and TV. It works poorly on all of them. My biggest complaint is with GamePass. I want to watch my team and I live “out of market” so I wait for the game to end to watch the replay. First, I have to log in every time. Why does every other app on my TV have the ability to remember who I am except this one? Then, I am shown a graphic with the final score, which I have intentionally avoided for the last three hours while the game was in progress. When I can finally get the replay to load, it is glitchy, and often requires two or three restarts. Today, for the first time, I see I can’t get the full game replay until 2-4 hours after the game. This is new, and not an improvement. I take some comfort knowing I’m not the only one. This week I heard 3 separate journalists ripping the app as they have difficulty watching the all-22 footage. This is the last year the NFL gets my money. This thing is worthless to me and I wish I could get the rest of the season refunded..Robert_ReedVersion: 56.1.6

Not a good appFirst off, games on the NFL app are a hit & miss. A lot of them you aren’t able to see and the ones you can are usually blurry. Supposedly there was an update to fix these issues but haven’t seen any progress. Since I subscribed to it I expected to see all/any game I wanted but that’s not the case. There is only a small number games you are eligible to watch. My second complaint: I bought a phone and all my apps were transferred to my new phone. With the new phone I was never able to log in because it stated there was “no account under my email” which is absurd because I was using it just fine on my old phone. I tried multiple times and wasn’t getting anywhere with it but let it be known I was getting charged every month. How is that possible?? Supposedly there is no email associated with the NFL app but they were withdrawing every month and sending me a charge to my email address??! Makes no sense. Truly dissatisfied with this app and if you want to save yourself the headache please use a live stream or an entire different app. Very dissatisfied..123123pbodyVersion: 57.0.17

The app is absolute crap.I cannot believe that I paid more than one hundred dollars to be able to listen to my Broncos play live. Since I now live in Ohio, I was very excited to be able to at least catch the game while working in the yard, or even while watching my second-favorite team, the Bengals. The app won’t load at least 75% of the time I open it. Or, it will open, think with the swirling circle of death, and freeze there. When I am able to get the game pass to load, after multiple times trying, the simulcast is choppy, with varying volume and bad mixing with crowd noise, and then, 100% of the time, it cuts out and won’t come back- unless I close the app, then open it multiple times, to try to get it to load. How a multi-billion company can make such a piece of crap that only frustrates fans is beyond me. My advice- don’t get it. Find a radio app that lets you listen to the game on an affiliated station in your home state. Using this BTW on an IPhone 12 Pro Max with 5G. Streaming is a joke but only with this app- everything else on my phone for streaming works well. Junk..PekjrVersion: 56.1.4

Fair ReviewI was so excited to see that Redzone was available by itself on NFL+. After years of watching it via Sling or Fubo, I was tired of paying $50 for one program every Sunday (I don’t watch much television outside this). We’re in week 3 of the NFL season and I’m still experiencing issues via tablet, phone and tv. The tablet and tv version of the app are stating that I don’t have an nfl+ subscription even though I paid for it before the season began. Last week it was the phone stating that I wasn’t subscribed and this week the same on the tv and tablet. How can I be watching it on my phone signed it but it isn’t recognized anywhere else when I’m logged in. Halp I will say customer service got back quickly about clearing cache and logging out. But now I’ve done that on the other two and it’s still not working. So, it’s a larger issue. And email customer service only is disappointing for a company of the NFLs caliber. A chat agent should be able to answer simple questions and move it to tier two teams..StoykeesVersion: 57.0.47

UnfortunateI downloaded this app thinking I’d be able to watch my local games(saints because I’m stationed in Mississippi with the Air-force) and hopefully my favorite team (patriots because New England is where I’m from) play live. I was wrong. You can pretty much only watch your local game live, cannot cast device to my tv(black screens when app sees it being casted), the rest of the games are listen only or reply. The replay feature At least is nice. NFL this is my advice to you. Cable is dying. Slowly and surely. Us young people don’t watch that commercial littered garbage. You should create your own Netflix style app, where you can pay a subscription for the football season to WATCH any and all games live(oh wait you have one, this one!!!!!) please for the love of god move everything under one roof. I guarantee people would pay $40 plus for the season. I WOULD. Or even like $15 a month for the months football is on! Football is the spirit of America, we shouldn’t have to subscribe to CBS, ESPN, Fox, MSNBC and wherever else to watch football. Cut the middle men out, make your fans happy..Crazyeyes223Version: 57.0.8

Inconvenient and confusingI have had NFL Mobile for a few years now and have always enjoyed the layout and format of the app; however, the newest version/change is very inconvenient and confusing. Although all of the information is there about your “favorite team”, it requires lots of scrolling and searching to simply find the news stories. The older version was more colorful and organized which made it more enjoyable. Before, if I had read a news story, there would be a check saying I had read it which was very useful. I also can no longer select multiple favorite teams to get updates. I used to have three teams favorited, but thats not possible any more. Lastly, I found a glitch. Two days ago, (Monday) I finally received the final scoring and game score updates on the Ravens preseason game which was Thursday night. It took 4 days for my phone to receive the game notifications. The current version is functional and works, but the old version was much better in my opinion, I don’t find the app as enjoyable anymore..Allynicole4Version: 53.0.6

What did y’all do???So I had NFL+ last year and had no problems. Could watch all the games anytime and was able to log in on my phone or tv. No problems and absolutely loved it. Went to subscribe for this year and was able to watch the hall of fame game during the free trial but then nothing… keeps telling me to subscribe which I already have because you took my money. I log back in and nothing changes. I still have to subscribe??? I’M ALREADY SUBSCRIBED!!! Contacted consumer support and did everything the bot told me to do - got an email with the same suggestions - did it again - no change. Emailed them back and I’ve gotten nothing in return. Still doesn’t work - phone, tv, tablet, computer - nothing. And no more response. I know with the start of the season, there was probably a lot of traffic for the app, but if it’s not fixed by the time renewal happens, I’ll cancel. I’m not paying for something I can’t use. Which is a shame because my family loves this app and as a nurse I can’t always who works nights, I can’t always watch the games - so please fix this..Nhassell2015Version: 57.0.42

Too GlitchyWhen I went in to write a review for this app I was shocked to see it has a near 5 star approval rating. I just knew so many were experiencing the same issues which would cause the rating of this app to be no higher than 3 stars. I should state I’ve had this app for years and use it DAILY. But the glitches that come with this app have only grown over time. I give this app 2 stars because of the quality of the information provided. But daily I have articles that won’t load. The app completely crashes and I need to re-open. I prefer my iPhone to have a dark reading background with white text. But articles will still have black lettering making it unreadable with this format. And just to throw it in, a 30 second ad for a 1 minute long video clip I want to watch. I’ll continue to use this app. But I find a much more pleasurable experience using the ESPN app. It’s just I ONLY care about the NFL. I only caution future users to be prepared to be frustrated on a daily basis..SkywaltonVersion: 56.1.4

Zero star app and poor customer serviceI purchased NFL plus premium. I have an Apple IPhone 14 and cannot sign into the app. I have tried to reinstall. I just get a grayed out bar and can’t even attempt to sign in. On my tv the the app takes forever to load and then pauses frequently once you actually get it on. It’s a frustrating waste of time. Do the developers ever use this? Or do they ever read these recent reviews? I have tried to go through the customer service and got a chat bot. I explained my situation in detail. What I got as a reply was a survey that asked how they did. That wasn’t helpful because they hadn’t done anything to help me resolve the problems. I answered the survey with how poorly they did hoping that a representative would contact me, but received nothing again. I just want this fixed and can’t get any real help. Zero stars. The most ridiculous app that I have ever had. I think it’s time to get some money back me and the customers who are having the same issues that I’m having. Not what we signed up for. Help!.Jake’s Honest ReviewVersion: 57.0.57

DO NOT BUYDoes not work. Awful “customer service” that is basically a chatbot that eventually tells you it will submit a ticket. Weeks later, no one has contacted me. App experience itself is an endlessly frustrating loop of opening the app, seeing you’re signed in, hitting “Watch game” and being taken to a “Purchase a plan” page. “Sign in with your NFL account” achieves nothing — when you get back to the games and hit “watch” again, you get sent back to the “purchase” page. Hitting “Restore in-app purchase” just brings up a pop-up that says “No purchase to restore,” even though I paid $80 for it and can see that because I am signed in. Deleting and downloading the app again, which is the chatbot’s go-to advice, DOES NOT WORK, no matter how many times you go through the process. It seems in trying to lock out hackers and others who would steal the service, the developers have created security that locks out paying subscribers. No matter how desperate you are to watch NFL games, THIS IS NOT THE SOLUTION. It’s a waste of $80. Don’t buy it..WpereVersion: 57.0.7

Don’t even get this scam of an app!This app is the worst EVER! If you’re home team where you live at is you’re favorite then guess what? You’re out of luck because the only thing you’re going to be able to do is listen to it. You will only be able to watch the game on your phone or tablet. Being able to watch it on your tv isn’t even in the question. Such a waste of money. I attempted to do the upgrade from the basic plan to the premium thinking that would help but that doesn’t even do anything either. Not only that but instead of just charging me the couple extra dollars for the upgrade; they changed me 2 times for the FULL amounts for both the premium and basic price. I never got a refund but usually when you upgrade something after you just buy it the same day they just charge the extra money. Not the case with the NFL app. Good luck watching football this season because all you’re doing to do is jump through hoops trying to even watch it. The NFL is the biggest joke of the all and scam..Joey GregVersion: 59.0.29

Title: Be Cautious: Ongoing Billing Issues with NFL AppWhere do I even begin? I’m writing this review in the hope of receiving help with an issue that’s been ongoing for over a year and to warn others to keep a close eye on their bank accounts, especially if you’ve canceled your NFL service before the end of the free seven-day trial. I strongly advise against using your Apple account if you plan to subscribe to the NFL app. Despite canceling my account last year on August 23rd, 2023, as confirmed by Apple’s bank statements, I’ve continued to be charged. What’s more frustrating is that I can’t even access the account because the email associated with it remains unknown, and customer service has been non-existent. There is no support via email, and trying to get help over the phone has been futile. If I could give negative stars, I would—this issue has consumed so much of my time, and the NFL provides no customer service. If you’re considering the NFL app, be very careful, and double-check your cancellations to avoid the headache I’ve been dealing with..Caemc2Version: 59.0.25

Hard to use the app when you can’t push a bottom and have it do what it’s supposed toI go to game pass click on last season to watch the games only to find out it’s not loading and still on the same screen while your video takes forever to load so I can have people I don’t care about talk about their opinions I didn’t ask for or click on to begin watching in the first place. Focus more on stream lining the functional capabilities of the app before you fill it with things we didn’t ask for. Also read what the app used to feature compared to what it does now and it just seems like you don’t know what the people that pay for the service really want you get rid of individual player performances captured on tape and being able to look up video reals on individual players to give us more over produced football takes from people that flip flop on their positions or talk about things that probably don’t matter to people that know the game of football..ChaseLionPrideVersion: 56.1.31

GamePassAt this point in the streaming video market, I cannot give a worse review for this app and the GamePass service. I want to watch my team out of market and every week it is a new frustration. Last week, my teams game would not play on AppleTV, but every other game did, so I figured out a workaround to AirPlay from my phone (would play on my phone but not the AppleTV). This week, AirPlay doesn’t work from the app, will play on phone but refuses to play in AirPlay mode. I can confirm that AirPlay works from every other video app on my phone, but with NFL, I am left to only watching on my phone. Every week, the video scrubber is difficult to use, making it hard to skip through breaks without scrubbing way ahead in the game. Why can’t they just make it work like literally any other video player? The hide scores feature also does very little to hide scores throughout the app, so good luck not spoiling your games. All in all, this would be OK if it were 5 years ago, but at this point, this app and service are garbage in the market and not worth the subscription price. NFL, c’mon man!.Lucky ganderVersion: 55.1.9

The worst app and customer service experience I’ve ever hadLast year, week 8, suddenly the app stopped working. Every single game had an error message that the video wouldn’t load. I tried on a web browser and it just wouldn’t load videos. I tried multiple interfaces and computers and all nothing. Email customer service and they send a generic reply about clearing cache, which obviously isn’t the answer. I sent a constant barrage of emails and video showing the problem over the course of 3 weeks with no meaningful solutions, or even acknowledgement that they had screwed up. I gave up for two weeks, came back and suddenly all games worked fine again. Then, when the package i purchased was for all regular season games, my subscription was canceled by them on December 31. I missed half the season while paying for all of it. They sent silly emails in response to serious questions and generally acted like they didn’t care I was getting screwed. This was by far the worst experience I have ever had with any company..TheBirdf4Version: 56.0.7

“Upgrade” is a disappointmentWe’ve had Gamepass since it came out and I have had the NFL app for years and years. The execution of Gamepass within the App has gotten worst from last year (which I did not think was possible). In fact, the NFL app has gotten progressively worse since it came out. How is that possible? If I could give this no stars, I would. Here are my complaints for iPhone app: - Navigation to older games is not intuitive and not easy to do. - Favorite team does not appear at the top when navigating to older games - Audio does not play in the background and cuts out when phone display goes off but not all the time - when audio cuts out a black screen appears at the bottom of the app where the audio should be and nothing to do about it. You have to exit the app and get back (then have to do the rigamarole of finding the game again) - once you get back to the game it definitely does not go to where you left off and it is almost impossible to get back to where you were and scrubbing function is awful for the audio. Impossible to know where you were and impossible to get back even if you do know. - the app crashes with Gamepass audio. - if you navigate to read articles within NFL while listening to the audio which you should be able to do and you accidentally click on a video it’ll either crash or start the video. And because of the above navigation and scrubbing problems this is incredibly frustrating. At least ask me if that’s what I want to do!.One momVersion: 53.0.2

App fails to stream live gamesI purchased NFL+ to stream live out of market games on my iPhone or iPad. After two weeks I have yet to see a single game outside of those already available via my xfinity subscription. The app fails to recognize that I am on a mobile device and reports that the device is unsupported. It offers options to listen to the games and t watch replays following the games but no live service. I have gone through the online tech support options and reached out via chat to be connected to an agent. The agent did nothing other than send me links to those same resources and close the ticket. I have reported my dissatisfaction and that the issue is unresolved multiple times. I have requested a refund (which they submit through the same limited “chat” experience). I have no desire to waste another Sunday afternoon trying to watch these football games. I will just watch my team when they are in a prime time game. I got absolutely nothing for paying $85 for the NFL+ subscription..AaronjahoonaVersion: 57.0.5

NFL App Support is HorribleI’ve been a subscriber to NFL streaming apps since 2009ish. It allowed me to see replays of all games while traveling. In February, however, NFL changed its policies to require a non-iCloud email address, for some reason. I followed the instructions send in the email and attempted to resubscribe. My credit card was charged $109, but I still had no access to content, so I reached out to NFL using their website. I got an email from a support specialist named Cez. Said they were looking into my problem. A week passed. I sent a follow-up email. No reply. I submitted a new ticket and referenced the old ticket number. Still no reply. Maybe NFL lays off their staff in the off-season? Last week, I contacted Apple Pay, and they were able to reverse the charge. If you had an old account via Apple Pay, my advice is to just create a new account with a new email and payment method, because you will not get effective support from the NFL app team..Option RightVersion: 57.0.71

A terrible appThe only positive thing I can say about this app is that watching games is reliable - the quality is decent and doesn’t drop out and holds up even for big games where I’m sure lots of people are streaming. Lots of negative things though. The app can become unresponsive after a while and refuse to acknowledge button presses. The controls in-video are too small and hard to hit. The app burns through battery life more than any other app on my phone. The app refuses to run in portrait mode on my iPad, even when just looking at stats and no video is playing. There is no back button when viewing stats and this can get you into a spot where you can’t go back even with gestures - only killing the app lets you get back to the app home screen. What’s also frustrating is that the NFL is one of the most profitable businesses and they haven’t been able to get this right since NFL+ was launched. Please make fixing bugs a priority..Jking916Version: 57.0.52

There is not a less user friendly app on the marketI signed up for NFL+ premium because it was the cheapest way to watch red zone this season. I’m sitting here missing the games because, although it was easy to sign up for the account, everything else about the app is horrendous. It took 45 minutes of troubleshooting on my computer to actually log in to my account and then I couldn’t stream on my computer. I gave up and tried my phone, couldn’t log in at all. I gave up and tried an Xbox. I could log in and stream but without sound. I tried to troubleshoot the sound and the stream stopped working. What an absolute joke. The NFL is a greed fueled organization that doesn’t care about the consumer experience at all. Please go pirate the games like everyone else and don’t waste your time with this, or stop watching the NFL altogether. Whatever you choose, just let this stand as a warning this was a super frustrating way to spend my Sunday morning at the start of the season..KdjdbebdnfVersion: 57.0.46

Too many adsPlease allow me to watch the video I selected first. The app brings up a video I didn’t want to watch so I skip it, watch an ad, skip the next video which again isn’t the video I selected, watch another ad, then finally the video I initially selected to begin with. Way way way too many ads. I understand that that’s how you make money, but at least provide the option to pay not to see any ads because the ads are EXCESSIVE!!.DawnfactVersion: 54.1.7

AdsTo watch a 38 second clip. I need to watch a one minute ad every time. What a joke..ZanoZedVersion: 54.2.0

Don’t get this appNot friendly to use, I install this up pay 135$ for subscription and it doesn’t work, try all I could for an hour. Than cancel my subscription and delete the app. There is no customer help also if app don’t work there is no where to get help.Lumumba777Version: 55.0.9

How about we play loud ads in the middle of your meeting while you try to check scores on the quiet!Takes too long to load, and is slow to update. Google has a faster response time and is just as accurate for checking scores. With invasive ads that now pop up and screw up the user experience, you can’t even check scores on the quiet. Thanks for being a heat score nfl..Danger DazVersion: 54.1.4

Unable to use appHaven’t been able to use this app. Every time I try to open it, it keeps saying “connection interrupted, signal fumbled”.Gt 350 guyVersion: 59.0.32

Broken…Very disappointed with the newest update. The News section doesn’t work at all ,I always get an error message. I decided to switch to the ESPN app. NFL needs to fix this big time!.Damir19Version: 59.0.31

Buggy messApp is broken in many ways. News section doesn’t even work and it’s impossible to enable notifications of any kind.Bandit440pVersion: 59.0.31

Connection issuesThis app is horrible… I can’t access anything on the home page. It says “connection interrupted,signal fumbled,or something went wrong” at the bottom it says tap to refresh and it does absolutely nothing! This has just started to happen and everything I do to try fix it will not work and it’s really frustrating as I use to come to this app to catch up on all nfl news and now I can’t! I can’t reach out to a real human being on support to fix the problem, just a virtual assistant who doesn’t help at all! I’ve tried signing out and back in….. doesn’t work! I’ve tried deleting the app and reinstalling…. Doesn’t work! Very disappointed with this app!.!cody!Version: 59.0.31

News Doesn’t work anymoreSince around first week of football season the news section doesn’t work anymore. “Connection interrupted or signal fumbled” tap to refresh does nothing, delete and reinstall does nothing. Can view scores and other tabs in app work but I use it mostly for news so now it is useless.FakealiasVersion: 59.0.31

DisappointingYour the nfl , your app should work!.App👎🏼👎🏼Version: 59.0.31

Won't load news pageSince the current year started the app does not load any News articles. Still shows Ads of course. I can see schedule and all other info but the News and Articles says "connection interrupted" Has for two weeks and three updates now..Zaknafien44Version: 59.0.31

News not workingNo sure what is going on the new page does load anything. Says: Connection interrupted, signal fumbled, or something went wrong. I have both wifi connected and data on my phone is working. NFL.com works. Get this fixed!.HRCboyVersion: 59.0.31

Used to be great ...not anymoreThis app is absolute garbage. The level of greed shown by the developers with the amount of ads they keep adding (more and more) has made this app feel bad to use. Used to be an amazing app for any football fan …but has become quite possibly the worst. Just type “NFL NEWS” in google; and quite literally everything you’d see here is available there (and without the ads). Yeah; this NFL app has become complete trash..Shineytunes has spokenVersion: 59.0.31

Location requiredYou can't use the app without your location activated..____Hugo_________Version: 59.0.21

Stats are garbageWhat happened to the player by player stats for games? It’s absolute trash without being able to see how many yards or sacks each individual player got.OweykaboweyVersion: 57.0.7

Broken appPlay by play is slow and glitchy. Turnover plays don’t show up. Always says extra point no good. Ad times are horrendous. Easier to follow games on ESPN app..GenoFoxHoundVersion: 57.0.6

Battery destroyerNot only does this app burn through battery faster than any other, it’s slow to update AND auto-plays highlights which makes the app glacial..ZackCoeVersion: 55.0.9

Terrible UIThe UI in the last release is a dumpster fire of rushed-out-the-door app design. Single-word titles are broken across multiple lines, scrolling is choppy, pull-to-refresh obliterates the UI. Clearly a non-native app (probably React) which bring the inherent poor-quality user experience you’ve come to expect from 3rd party development. Terrible experience overall on the iPhone from a billion dollar company who should know better..FngoodVersion: 55.0.8

Does not workAwful waste of time.BarringtonGatorVersion: 54.1.1

GlitchEvery time I open the app it stays on the nfl 100 screen... tried reinstalling it multiple times and still does it.KataklysmikkaosVersion: 54.2.5

Fail....The app would not load beyond the blue screen, delete ,reinstalled .The same..[N]o_RespectVersion: 54.1.3

Videos are annoying on pop up!!When you click on a game videos come up and it’s annoying as hell! Get rid of the videos !!.Steve584737373Version: 54.0.7

Auto play AdsAuto play ads even when just checking box scores. Worst major sports app out there..DrPepper(DylanR)Version: 54.0.6

Hate itI just want to see the stats but there’s no way to stop the video. It seems like you have to watch a commercial between every single clip. Just another NFL cash grab. Officially deleted..Jacks0n1Version: 54.0.4

CrapI keep hearing about being able to watch the games free on this app.... complete BS! No you can’t... you need a subscription which costs money. Garbage app... with garbage lies...TribunisVersion: 53.2.6

BruhFix ur app plz.NFL_lover_jesuslovesyou_7Version: 53.1.9

Buggy video!I’m sick of watching the same advertisement 3 or 4 times for bud light and never being able to watch the selected video because it won’t play! Fix the video play, please! #adhostage.Karateka01Version: 53.1.6

Videos don’t play, only the ads doAds will always play, actual videos never do. Always stuck at a white screen after ad plays..Brother PioneerVersion: 53.1.6

Videos often don’t playI am really tired of watching two commercials then getting a white screen and no video. It is happening more often lately. Time consuming and frustrating..DrdugaldVersion: 53.1.3

Take back the rights from DAZNThey never offer the same promotion your app advertises. Saw an amazing promotion for a $5.99 holiday special. Then it takes me to the DAZN page and asks for $40 a month.LSd3dVersion: 59.0.44

AlertsJust can't received teams alerts. Only Nfl highlights..XelarasVersion: 59.0.41

Landscape modeApp does not rotate on iPad.Pipe 1960Version: 59.0.37

TerribleYou do realise none of your click-bait push notifications actually take the user to the correct story right? Just drops you off at the homepage or interstitial Ad for whatever you’re trying to sell. Shockingly bad app experience overall for an NFL product.Jets LB#44Version: 59.0.33

Needs LocationA sporting app that requires your location to function is simply a bad product..Stormy GooseVersion: 59.0.33

No News PoorFor some reason there is no news anymore and all I get is a reload button saying there was an error. I was not liking the app much anymore as it would only work some times..Bigstank89Version: 59.0.32

News Failing to LoadFor over a month now, the news section has been giving a ‘signal fumbled or something went wrong’ message whenever I click on a news notification. The app is basically half useless if I can’t access the news updates. Please fix this.Unfumble_the_signalVersion: 59.0.32

Super slow15 Pro with exceptional internet yet this app loads in so slow. Terribly optimized.IPad cVersion: 59.0.31

App doesn’t work nowToo many ads. Can’t see news or stats. Pushing dazn too much. Brutal for a sports industry app..C30001Version: 59.0.31

VideosMostly Good app but I hate that it auto plays the video every time you click into a game.PudwalshVersion: 59.0.31

News Page StuckApp used to work great, but now news page says connection interrupted - press to refresh. But nothing happens? All other selections work Games, fantasy, favorite team etc. Have signed in/out, deleted reinstalled still same, have a feeing latest update is the problem..MozburVersion: 59.0.31

Just not good at allIt’s not a good app. It’s poorly made, 90% of the time I can’t read articles because the app doesn’t understand “dark mode”. How bad of app designers do you need to be to be unable to design an app that works on an iPhone? Other than that, this is a nearly trillion dollar company and no matter what you click on you need to watch an ad. In fact, you even have to watch ads for videos you didn’t click on because it just starts playing them whether you want it to or not. It’s my phone, my time? My experience; why is it being dictated by the app what I look at? Then on top of all this, I haven’t been able to load the news page since 1130am yesterday. A whole day of football without being able to read the NFL’s news is just… wild. Do you guys have staff even?.Travy cocoVersion: 59.0.29

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 61.0.1