NFL Customer Service

NFL Positive Reviews

Helps me learn and keep up w/footballI love how the app helps us keep up with every aspect of the NFL season. The features I use the most are the standings features that show you each tran's standings and the playoff picture (which has been estimated since the first few weeks of the season). As a relatively new football fan, I often can't keep up with which team is in which division so this really helps. I also love the Games feature that helps me keep up with the schedule each week and especially keep up with the games I can't watch at home or all the way through. I can just go back through and see all of the "pretty" plays. Thank you NFL Network!!!.Tammy C.Version: 14.4.0

Great app with a minor but glaring inconvenienceI wish videos didn’t require so much preparation to watch. Sometimes a video starts and I want to turn down the volume/adjust the brightness or respond to a text message, but when I swipe up for the former or down to even just check a message, the video stops. This wouldn’t be so bad, but when this happens, the process of watching the video completely restarts. This is particularly annoying when I’m trying to watch a 10-15 second video but have to sit through a 30-40 second advertisement and is only further escalated when I have to do so twice. Overall, I enjoy the app, love the content, and use it daily, but this hassle is something I have to deal with just about every time I use the app, and improved functionality could really go a long way in my app experience..Warm WormVersion: 14.4.4

Seriously? Another update???I like this app, basically. It allows me to watch games on my mobile on those occasions when I can’t watch at home. It’s also a convenient source of quick information regarding schedules and standings. However, I am sick-to-death of the frequent updates! My cell phone has very limited storage available because of the amount of information (and apps) I need for business. This season alone, I’ve had to update this app no less than three times (yes, within the last 3 months). Each time I have to update, I have to search for a sufficient amount of data that I can delete in order to complete the update! It’s extremely annoying, especially when I don’t know that an update is required until just before game time! 😡.Wrightaway0214Version: 56.1.13

Fumble looks like there’s a problemSo you pay the money for NFL game pass, which is managed through this NFL app, then you try to watch the replays of the games, and it just says “fumble looks like there’s a problem“. It doesn’t tell you what happened, and it doesn’t fix the problem, it just does it every single week, and I can’t actually use what I paid for, making this a giant scam. I’ve tried watching the replays of the games through NFL game pass, on several different devices, and I get the same error messages every time I try to use it, which means it’s an application discrepancy, not a device discrepancy..BthdidbdVersion: 56.1.1

NFL Hall Of Fame for 2018As Dr. Martin Luther King made the statement, “Thank GOD almighty ( and I supplement) that Robert ( Dr. Dome ) Brazile has finally made the NFLHOF ! Jackson State University And Houston Oilers very Own . The LB who changed the game of Defence in the NFL . I have been writing about Him not being in the Hall for over 15 years . So many thanks goes out to all the Voters and for the considerations. I can’t wait to put this on Facebook and Tweet and let the (Family Of Jackson State University Be Informed ) Yes I am an Alum and have watched Him play with Probably best buddy at J-State “Sweetness “ and I know that He’s smiling down from Heaven . As Our Great Mississippian Comedian “ Jerry Clower” would say “ Ain’t GOD Good” ! My Wife and I want to be there because He’s from Her Homtown Of Mobile,Al...Bobby. BakerVersion: 14.4.4

Cool Live Games In real timeJust gotta comment briefly that I am happy with the NFL app broadcasting live games as they’re happening up-to-the-date. Came through one day I just tapped on the app and there were my Oakland Raiders playing Vs. non other than the KC Chiefs. Entire game live. And I know my Raiders have been on the bizarre wag-on. But it actually was a pretty good game on their effort of play. The challenge of an elite team on our home turf pushed us (the team) to play hard. It couldn’t have happen at a better time. Me needing football in my life right when I was missing it. Neither CBS nor Fox nor NFL network were even showing that game! Plus get to watch the Thursday nighters too!.ZentienteVersion: 53.2.2

AmazingAny Football fan should get this app!.Killzone5809Version: 14.3.2

Good appGood app.TJ KING 1444Version: 57.0.1

What about the Broncos RosterGo to Denver Broncos, then players, then scroll down. It dated from like 2018 or something.SuicidalJoblessActorVersion: 56.1.1

Problems with scores and statsGreat App, but some bug since the opening of this season. No visible score and stats unavailable. 5 stars without the bug..Polk_2_RockVersion: 57.0.5

Awesome appAnyone should get this app! It tells you stats, scores, highlights and so much other. It is an amazing football app!!!.Nyg !!!!Version: 57.0.1

GlitchyGreat but it always glitches in a article and too many adds I want to watch a 20 second play and I have to watch a 30 second add for it sometimes even too please fix this.Kc chiefs 3Version: 56.1.23

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 57.0.5

NFL Negative Reviews

Wifi Streaming through TV Provider doesn't work anymore!!!This app used to be awesome but they did something during an update that completely ruined the Wifi Streaming capabilities on any of my iPhones or other mobile devices. Also, I could only use the Streaming service through my Roku TV up until about 2 weeks ago when they updated that app and ruined it too! I love all the other features of this app but most importantly I want to be able to STREAM! Please fix this. Another thing that bugs me is they used to have Xfinity as a provider (although it didn't work properly when they did) but then it disappeared. I've had to change cable companies just to get NFL Network. Thank God it's on Sling TV & FuboTV now. Either way, please, whatever you did to the app that makes it impossible to watch NFL Network through the app live, fix it!!! No matter if I'm using Dish, FuboTV or Sling, after I sign in it just goes right back to the login page telling me that I need to sign in to my provider to watch live. This is beyond annoying. On my Roku TV it stays on a loading screen forever even though I've deleted the app 5 times and reinstalled. Nothing makes a difference. I really want to be able to watch NFL Network on my iPhone again but I don't understand why that's not a priority to fix for your developers. This is a serious issue that's been going on for over a year and I read other reviews that say the same thing I'm saying. Fix the Streaming service please and you'll get 5 stars!.FromadVersion: 54.0.2

App and Xbox usageI recently purchased the NFL+ package through the app with the purpose of viewing games both on the app and through my Xbox at home. So far (only week 1 so I’m hoping for improvement) I’m very unimpressed at the convenience I thought I was purchasing. I have access to the two local games available at noon and 325 local through my phone, though I’ve only been able to stay in the feed for one. I’m being continually kicked off one of the feeds and being automatically sent to the other without clicking or wanting to watch the other game. (Tried watching the phi/det game and would be able for no more than 90 seconds before being reverted) and I’m completely locked out of one on my Xbox and the one game i do have access to is being offered without sound. I’ve checked every setting within the app and my Xbox to make sure sound is working and available and it is only not working through the NFL app. Not to mention freezing often and buffering taking quite some time. I’ve ended up watching every game on either the CBS or fox sports app, haven’t even had the chance to enjoy the NFL+ feature due to frustration. Also unable to see player stats through the app, need to go online through either safari or laptop to access. Hoping it all gets worked out as I’ve paid $30 for this, I’m going to give it a few more tries as the season goes to see if things get better, but if by week 4 no improvement is made I plan on calling for a refund..Kyle0837Version: 57.0.4

Great idea. Lousy execution.Live streaming works quite well in general. The problems occur when playing back games after they are done, whether it be video or radio broadcasts. If you just play the content, it usually does well enough. However, if you want to skip around in the game, it is very inconsistent, oftentimes resulting in the stream starting over again from the beginning. Let’s say I want to skip back 30 seconds to watch a play again. There is simply no good way to do this and it’s just problematic for the app. Oftentimes you cannot even see where you are in the video because it does not display all the numbers (the game I am listening to reads “02...”, so I know only that I am sometime in the 2nd hour). This makes accurately moving earlier or later in the stream extremely awkward, ineffective, and pretty much impossible. How about adding the now-standard option buttons to skip 15 seconds forward or backward in the stream? This is NOT hard to do. Also, if you have the stream displaying in full screen mode, you pretty much can’t skip the stream forward or backward. You have to decrease the display size, then you can do it, albeit chunkily. It’s remarkable how far ahead MLB is compared to NFL when it comes to streaming content. MLB makes the experience nearly seamless. With the NFL, it’s an unpleasant experience..JkdhfgkjhdfgkjdfVersion: 14.4.3

Poor Performance for the PriceGiven that this app is comparable in price for other streaming services, it offers and performs poorly in comparison. First off, it’s $4.99 for nationally televised games. The only thing you couldn’t otherwise get without a subscription is Thursday and Monday night games. This wouldn’t be so bad if the app worked well, as it is convenient to be able to watch everything in one place. However, this app is full of glitches. Just this past Sunday alone, the app kept switching from the NFC game I wanted to watch to the AFC game. Then, during the critical last minute of the game during the Packers Bucs game, the feed cut to the Seahawks stadium, and then the empty podium presumably at that same stadium. I missed the final touchdown and the live action of the delay of game on the 2 point conversion attempt. This did a great job of ruining the drama at the end of the game. Lastly, today when I went to look at the scores for yesterday’s games, the app inexplicably would not let me view them despite selecting the option to see the scores in both the pop up notification and in the settings menu. So I need to go elsewhere to look up scores. The NFL needs to fix this and offer a refund for the first month of every user subscription because of the poor performance of this app..A-nonymousVersion: 57.0.6

Verizon mobile customers don’t get nfl network?I second some of the comments below. In addition to being a Verizon mobile customer I’m also a Gamepass subscriber and NFL REDZONE add on in app subscriber. Up until this last Thursday September 20th I was able to watch NFL Network via my WiFi Network. I just selected the NFL Network option and the broadcast came on. Then after Thursday’s update I continually get the “select TV Provider” option. First of all if I had NFL network on cable why would I watch it on my phone?!? Secondly as a Verizon customer I was under the impression I could watch the NFL Network without a tv provider. Furthermore why would this be an option up until sept 20th but now NOT an option. If written and received the trope Nfl App help advice: clear browser, sign in sign out, reinstall app etc. please feel free to reach out to me and/or update the app so this can be remedied...just to watch a little NFL news guys...not that big of a deal. Happy to write a review of Gamepass functionality on this app also. Subpar not fitting of what I paid for. No player search. No game search. Not close to the full online functionality (which is ok). Watching Redzone on the app is mediocre, usually takes 5-10 restarts to get the Redzone functionality to kick in. Other than that great job! Keep up the good work!.Cjmk88Version: 53.1.3

Game pass is garbageGame Pass on your television is awful. Awful. I have had nearly every game ruined this past season. Why? The app is such garbage it will constantly fast forward to the end of the game. If you try to fast forward 30 seconds it jumps to the end of the game. It crashes all the time and you go back to the beginning - or to the end. I have paid for Game Pass since it came out - why is a great question for my therapist - and it has been garbage since day one. This year however has been so beyond infuriating it is impossible to find the right words- find whatever word you can that describes what makes you want to smash your expensive tv with a hammer and give up football for the rest of your life. If you’re unsure whether you should pay, for the love of the lord, don’t. Please do not give these greedy incompetents another dime. Watch the highlights for free. It’s all you are going to wind up with anyway. May the makers of NFL game pass be forced to watch the same game played by the Cleveland browns and Jacksonville in a bottom level of Dante’s inferno. This game will begin with 3 minutes of commercials, freeze, then jump to the end of the game as Blake Bortles shakes hands with Case Keenum - and repeat for eternity..DrTelemachosVersion: 56.1.16

Coach’s filmFor the most part the app is awesome. I really like to re-watch certain games and it’s great to be able to watch the condensed game. But I really like to watch the all-22 film of my favorite teams on Tuesday’s. I have a football background, and i am sure most that use this feature were either a player or a coach at one time. So in comparison to hudl, or the various film softwares i have used over the years this one is by far the worst. You can only rewind or fast forward in increments of 10 seconds, whereas most platforms let you rewind second by second. So when i want to rewatch each receivers route (or see where the guard misstepped, or see why the safety got out of position, etc) i can only do that in 10 second increments (where most plays are not 10 full seconds) so it turns into a lot wasted time. It seems like an easy fix. Realistically, most fans do not watch the coach’s film, because there is no sound and it is not the view we are used to on TV. I would assume the vast majority of people using this feature are players and coach’s, so i think catering to that audience for this one area of the app could really improve things..Mcdesa01Version: 54.1.0

Not Happy!I am confused as to why the latest update to the NFL mobile app has take away my ability to watch NFL network without login has been taken away. I have Verizon as my mobile provider and I believe that should give me access to local and prime time NFL games as well as Playoffs games and NFL network. There is no option in the other account to select verizon as my mobile provider. The options listed are only for TV providers. Please notify me if their is a way to connect to my verizon mobile account. I remember doing this two years ago and having it be fairly simple and I don’t believe I had to do that again before the start of the 2017 season. Please help me with this because I don’t understand why this has happened. Also why has the ability to view games from past seasons been removed this seems to be highly unnecessary. Please go back to the format the app was in for the last few seasons it was much better. Also recently noticed after other people pointed it out that favorited team games don’t show up at the top please change this back to the way it was. I also think the the presentation on the app looked better last year.Gogofopie🎲Version: 53.0.5

Misses the PointThe re-designed interface looks pretty nice, but is fails in some of its most basic functions. Most importantly, clicking the “Games” tab indeed shows a listing of the day’s games, but no scores! Even when the game is finished! You click on the specific game and still no score! You have to WORK to figure out the scores—I just don’t understand it. My other main complaint is that for the $99 I spent on Game Pass, one should not have to watch commercials in order to view video highlights elsewhere in the app. Podcasters and other content providers give privileged access to their content for basically any level of support. Here, you pay $99 (for the home town radio broadcasts) and get some other features that I happen to not care about, but you don’t get to watch highlights without sitting through commercials every other one. I paid the $99 essentially to hear Merril Reese call Eagles games, but for that kind of money I expect a much better product from the NFL. Surely this enormously well-resources organization can put out a top-quality app if they wanted to..MadSattinJVersion: 53.1.3

If you’re thinking about GamePass, save your money.This app is glitchy, slow, and inconsistent. I (try to) use it on my phone, iPad and TV. It works poorly on all of them. My biggest complaint is with GamePass. I want to watch my team and I live “out of market” so I wait for the game to end to watch the replay. First, I have to log in every time. Why does every other app on my TV have the ability to remember who I am except this one? Then, I am shown a graphic with the final score, which I have intentionally avoided for the last three hours while the game was in progress. When I can finally get the replay to load, it is glitchy, and often requires two or three restarts. Today, for the first time, I see I can’t get the full game replay until 2-4 hours after the game. This is new, and not an improvement. I take some comfort knowing I’m not the only one. This week I heard 3 separate journalists ripping the app as they have difficulty watching the all-22 footage. This is the last year the NFL gets my money. This thing is worthless to me and I wish I could get the rest of the season refunded..Robert_ReedVersion: 56.1.6

GamePassAt this point in the streaming video market, I cannot give a worse review for this app and the GamePass service. I want to watch my team out of market and every week it is a new frustration. Last week, my teams game would not play on AppleTV, but every other game did, so I figured out a workaround to AirPlay from my phone (would play on my phone but not the AppleTV). This week, AirPlay doesn’t work from the app, will play on phone but refuses to play in AirPlay mode. I can confirm that AirPlay works from every other video app on my phone, but with NFL, I am left to only watching on my phone. Every week, the video scrubber is difficult to use, making it hard to skip through breaks without scrubbing way ahead in the game. Why can’t they just make it work like literally any other video player? The hide scores feature also does very little to hide scores throughout the app, so good luck not spoiling your games. All in all, this would be OK if it were 5 years ago, but at this point, this app and service are garbage in the market and not worth the subscription price. NFL, c’mon man!.Lucky ganderVersion: 55.1.9

The app is absolute crap.I cannot believe that I paid more than one hundred dollars to be able to listen to my Broncos play live. Since I now live in Ohio, I was very excited to be able to at least catch the game while working in the yard, or even while watching my second-favorite team, the Bengals. The app won’t load at least 75% of the time I open it. Or, it will open, think with the swirling circle of death, and freeze there. When I am able to get the game pass to load, after multiple times trying, the simulcast is choppy, with varying volume and bad mixing with crowd noise, and then, 100% of the time, it cuts out and won’t come back- unless I close the app, then open it multiple times, to try to get it to load. How a multi-billion company can make such a piece of crap that only frustrates fans is beyond me. My advice- don’t get it. Find a radio app that lets you listen to the game on an affiliated station in your home state. Using this BTW on an IPhone 12 Pro Max with 5G. Streaming is a joke but only with this app- everything else on my phone for streaming works well. Junk..PekjrVersion: 56.1.4

Inconvenient and confusingI have had NFL Mobile for a few years now and have always enjoyed the layout and format of the app; however, the newest version/change is very inconvenient and confusing. Although all of the information is there about your “favorite team”, it requires lots of scrolling and searching to simply find the news stories. The older version was more colorful and organized which made it more enjoyable. Before, if I had read a news story, there would be a check saying I had read it which was very useful. I also can no longer select multiple favorite teams to get updates. I used to have three teams favorited, but thats not possible any more. Lastly, I found a glitch. Two days ago, (Monday) I finally received the final scoring and game score updates on the Ravens preseason game which was Thursday night. It took 4 days for my phone to receive the game notifications. The current version is functional and works, but the old version was much better in my opinion, I don’t find the app as enjoyable anymore..Allynicole4Version: 53.0.6

Game pass still a no goIt’s late October, and I still can’t log in to Game Pass to watch the content I paid for in either the iPhone, iPad, or Apple TV versions of this app. But the same credentials will let me log in and view it (with a poorer experience) in Safari. What gives? My messages to NFL support give only canned responses, and the website help says that there is a known issue and please be patient. We are entering week 7 and it’s still not working! It worked last year... what broke? I don’t want a refund, I want what I paid for. I want to see NFL games on my big screen, and on my iPad Pro without all the wonkiness of using the web browser (which can’t cast the video to my big screen because, well, reasons). Developer incompetence? An argument with Apple about not getting a cut of the revenue from me buying Game Pass directly from the NFL and not throught the app (I would vigorously side with the NFL if that’s the case)? I don’t care. I’ve spent thousands on expensive hardware, networking, and licensed content to have a great NFL experience and I’m not getting it. Fix now..GEMillamVersion: 55.1.2

Too GlitchyWhen I went in to write a review for this app I was shocked to see it has a near 5 star approval rating. I just knew so many were experiencing the same issues which would cause the rating of this app to be no higher than 3 stars. I should state I’ve had this app for years and use it DAILY. But the glitches that come with this app have only grown over time. I give this app 2 stars because of the quality of the information provided. But daily I have articles that won’t load. The app completely crashes and I need to re-open. I prefer my iPhone to have a dark reading background with white text. But articles will still have black lettering making it unreadable with this format. And just to throw it in, a 30 second ad for a 1 minute long video clip I want to watch. I’ll continue to use this app. But I find a much more pleasurable experience using the ESPN app. It’s just I ONLY care about the NFL. I only caution future users to be prepared to be frustrated on a daily basis..SkywaltonVersion: 56.1.4

Hard to use the app when you can’t push a bottom and have it do what it’s supposed toI go to game pass click on last season to watch the games only to find out it’s not loading and still on the same screen while your video takes forever to load so I can have people I don’t care about talk about their opinions I didn’t ask for or click on to begin watching in the first place. Focus more on stream lining the functional capabilities of the app before you fill it with things we didn’t ask for. Also read what the app used to feature compared to what it does now and it just seems like you don’t know what the people that pay for the service really want you get rid of individual player performances captured on tape and being able to look up video reals on individual players to give us more over produced football takes from people that flip flop on their positions or talk about things that probably don’t matter to people that know the game of football..ChaseLionPrideVersion: 56.1.31

The worst app and customer service experience I’ve ever hadLast year, week 8, suddenly the app stopped working. Every single game had an error message that the video wouldn’t load. I tried on a web browser and it just wouldn’t load videos. I tried multiple interfaces and computers and all nothing. Email customer service and they send a generic reply about clearing cache, which obviously isn’t the answer. I sent a constant barrage of emails and video showing the problem over the course of 3 weeks with no meaningful solutions, or even acknowledgement that they had screwed up. I gave up for two weeks, came back and suddenly all games worked fine again. Then, when the package i purchased was for all regular season games, my subscription was canceled by them on December 31. I missed half the season while paying for all of it. They sent silly emails in response to serious questions and generally acted like they didn’t care I was getting screwed. This was by far the worst experience I have ever had with any company..TheBirdf4Version: 56.0.7

“Upgrade” is a disappointmentWe’ve had Gamepass since it came out and I have had the NFL app for years and years. The execution of Gamepass within the App has gotten worst from last year (which I did not think was possible). In fact, the NFL app has gotten progressively worse since it came out. How is that possible? If I could give this no stars, I would. Here are my complaints for iPhone app: - Navigation to older games is not intuitive and not easy to do. - Favorite team does not appear at the top when navigating to older games - Audio does not play in the background and cuts out when phone display goes off but not all the time - when audio cuts out a black screen appears at the bottom of the app where the audio should be and nothing to do about it. You have to exit the app and get back (then have to do the rigamarole of finding the game again) - once you get back to the game it definitely does not go to where you left off and it is almost impossible to get back to where you were and scrubbing function is awful for the audio. Impossible to know where you were and impossible to get back even if you do know. - the app crashes with Gamepass audio. - if you navigate to read articles within NFL while listening to the audio which you should be able to do and you accidentally click on a video it’ll either crash or start the video. And because of the above navigation and scrubbing problems this is incredibly frustrating. At least ask me if that’s what I want to do!.One momVersion: 53.0.2

Needs better executionThe most recent version for both iOS and iPadOS just shows a banner that says “Tap to Retry.” Apparently a known issue and they are working on it, but overall the execution is quite poor. Most critically, GamePass functionality is broken. If you start a game and then go do something else, it forgets your location in the playback except under some circumstances which seem to be when the app doesn’t get swapped out. Maybe, who knows, but it’s almost random and doesn’t meet with the expectations from other streaming apps and services. Your position in the stream should be recorded in the cloud DB such that you can return to the same game playback and position from any device or browser. THIS IS BASIC EXPECTED FUNCTIONALITY. Layout of functions in then iOS, iPadOS, and Apple TV apps is poor as well. I shouldn’t need to find GamePass and scroll through weeks and finals. There is plenty of screen real estate so just have an easier selection mechanism..Snark23Version: 55.2.3

App fails to stream live gamesI purchased NFL+ to stream live out of market games on my iPhone or iPad. After two weeks I have yet to see a single game outside of those already available via my xfinity subscription. The app fails to recognize that I am on a mobile device and reports that the device is unsupported. It offers options to listen to the games and t watch replays following the games but no live service. I have gone through the online tech support options and reached out via chat to be connected to an agent. The agent did nothing other than send me links to those same resources and close the ticket. I have reported my dissatisfaction and that the issue is unresolved multiple times. I have requested a refund (which they submit through the same limited “chat” experience). I have no desire to waste another Sunday afternoon trying to watch these football games. I will just watch my team when they are in a prime time game. I got absolutely nothing for paying $85 for the NFL+ subscription..AaronjahoonaVersion: 57.0.5

Remains a terrible app after all the updatesThe NFL app is truly an amazing work of failure. The NFL has all this money yet cannot put up a quality app. It does work, eventually, maybe, 100% of the time I load up this app there’s a significant lockdown and it cannot be used for anything for 1-2 minutes. Eventually the app catches up and I can check scores. I downloaded and use the Yahoo Sports app for score checking for NFL because I open that app and it works! This NFL app has been a heaping pile of crap for nearly a decade now. If anyone actually worked for their living this app would have been stripped down and redone to work like every other digital content offering app. I can pull up 4K steaming TV content and set things to record in under 10 seconds on my phone with every other similar type of app. Developers need to start over - they’re beating a dead horse and I just can’t use this app to do anything in a reasonable amount of time..SchroederRockVersion: 56.1.8

Nice to have but overall brokenDon’t get me wrong, I love to have the NFL app to watch the games on the go but overall it’s a broken app and they obviously just plain out refuse to fix it. My biggest issue which has been a somehow unfixed issue all season long is multiple players missing from the stat lines such as trey lance and Zach Wilson. As well as issues such as the games in the scores tab not loading and having to reload the app several times in order to view the games. As far as the problem with the players missing go, it’s not like they aren’t on the app all together, In the plays section of a game it will show the name and picture of the player, but they do not show up in the stats column. Considering this has been a problem since week 1 of the pre season and it is week 18 upon writing this review, it is just plain laziness on the NFL’s part. Just another example of how incompetent the NFL has proven to be lately..Jay330004Version: 56.1.14

Deceptive Marketing NFL +I expected not being able to watch out of market games or watch on my laptop/tv when I subscribed to NFL+, but I expected to get what was being advertised, which was out of market preseason games, and at least the opening game for this 2022 season. Since I subscribed to this service, I’ve only been able to watch two actual games using this service. They advertise that you can watch whatever game using NFL+ but you actually can’t. This is the first where I’ve experience such poor service from an app/company that I felt the need to write a poor review. NFL is litterally just trying to get your money. If they start to give what they advertise in the future, then sure, I’ll return as a cusumer, but until then I’m done with them. In addition to the app itself, connection is wonky and when a news notificaiton pops up and you click it, it doesn’t take you to the article you want to read. The app also feels very buggy and not clear..Lemni_SqueezeVersion: 57.0.4

NFL Needs Better ProgrammersThe latest update brings all new horrors. Once again proving that the programmers don’t have any idea what they’re doing. On the iPad…most games now show “Available 10 minutes after the game” for the full game replay. Even though “show scores” is active, it doesn’t show any scores. The years/weeks get mixed up such that it shows the wrong game and you have exit the app and open it back up to get it working again, but that doesn’t even work half the time. AirPlay from the iPad to the AppleTV doesn’t work at all anymore. For the AppleTV app…it doesn’t allow scrubbing. You can only advance in 30 second increments, which is a royal pain when you only want to watch the second half or go back a few minutes. A truly pathetic attempt. It’s as though no one at the NFL actually tests the app before sending it out. How is it that my 13 year old daughter knows more about building streaming apps than, presumably, college graduates hired by the NFL?.AstrodonVersion: 56.1.23

Each year, the app gets worse.I have had the NFL app for years now, and I loved checking the app for scores and highlights, as well as streaming games whenever I have time to watch. Each year, the app as a whole has gotten worse and more confusing. This season is the worst update yet. I can’t even check scores here anymore because it was never as accurate as it was before. Sometimes, the time on the scoreboard will freeze too, even after restarting and refreshing it. As far as the highlights section goes, I can’t even load a video half the time I try to click on it, and when I do, sometimes the app will give me the boot and I have to load the app again. Also, checking the standings is a joke. The standings aren’t even organized by record, but rather by alphabetical order. It has never happened on the previous updates until this season. I hardly use the app now because I can’t enjoy it without an issue occurring. The older layouts and updates were much better and easier to use..Seahawks Fan 12th ManVersion: 53.1.2

Half-finishedI want to like it. It looks clean and has the potential to be a great hub for football fans. But watching the games on NFL+, it falls way short. The plays section underneath the video doesn’t have the right information (it all says “…for no gain” even if it’s a 40 yard pass or a 3 yard run. Sometimes the titles are entirely inaccurate (pass title on a run play, a penalty and an incomplete pass under a penalty title, etc.). In the stats section, the quarter by quarter score box is empty. They have data for passing and rushing yards, but total yards is blank, as are a number of other data points. In the teams section, it’s outdated as well. I know it’s preseason, but the schedule is blank. a And the roster and player data is all outdated as well. Russell Wilson is very famously not on the Seahawks anymore so why do they have him listed as an offensive leader with 3,113 yards? It just looks unfinished. Not to mention the bugs - it doesn’t let you switch between games reliably in the NFL+ section of the app, it keeps telling me to subscribe to NFL+ even though I’m already subscribed, it switches between light and dark mode, and the login screen freezes frequently. If they want me to spend money on a subscription service through this app, then they need to present a more polished product. Until then, dig any deeper than surface level, and it just looks lazy..NickAJGVersion: 57.0.1

Inconsistent VideosSo this may not belong here but I don’t see a way to write a review for the app on the Apple TV. The app on the Apple TV is awful. It goes from not loading, being signed out when you shut down the app, and having audio with no video. There is also an issue where everyday I use the app (with and without closing the app) it asks for me to sign in or state that the content I am trying to view needs to be signed in with my provider. These issues have loomed for a few years at this point. I have attempted to provide feedback but it feels like it falls on deaf ears. I have been responded back once and it was with a support page. The support page answers normally take at least 4 different tries before they would work. During some of my own troubleshooting most of my issues come from my HomePod when it is connected to my Apple TV. The sound will come through but no video. Force closing and restarting device still didn’t resolve the issue. Turned off the HomePod audio and I was able to correct the issues to a degree. This issue has been happening since 2018 when the HomePod came out. I would love to help out because I don’t think I am the only one. I do want to end up some positive notes. The video when it does connect is wonderful. The app on the iPhone is great. Much more robust than the Apple TV app..SpanishblueeyesVersion: 55.2.1

Shame On YOU NFLWhy would anyone pay $75 a month and can’t live stream games? I don’t live in the local market of my team anymore. I want to watch my team play more often but every legal way gets closed off because it’s all streaming of local market. I live in an area that doesn’t even have an NFL team. The closest teams are Dallas, New Orleans and Kansas City. If I could get my teams games on my tv I wouldn’t have the need to stream them. But I can’t stream them because the league are complete arses and will only allow you to stream whatever game they decide is in your local viewing area. I’m stuck with the Texans and Ravens this week. I can’t stand either team. Seriously thinking it’s time for another boycott of the NFL. Maybe permanent this time. What a horrible league the NFL has become. Teaches kids that it’s expected to cheat, and let’s not give fans the games they want. But it’s us the fans who pay their salaries by buying tickets paying to watch games buying merchandise and paying for the stadiums..Sonja_LeahVersion: 54.1.5

NFL+ Is a Terrible DealNot even sure where to start. NFL+? More like NFL-. You’re basically paying $30 or $80 a year for features that were free in the past, like preseason games, or free today with a cheap over the air antenna. You’re also not able to cast or hardwire your phone or tablet to a TV to watch a game. They block the ability to do that. I get it, NFL+ is supposed to be a “mobile” service, but at least give me the option to watch it on a bigger screen with the more expensive plan. Not sure if this is a bug or a feature, but they say you can watch out of market preseason games on a phone or tablet. The app seems to block me from most preseason games I’ve tried to watch on my iPad. It just pops up with the logos of the two teams playing and hitting the play button does nothing. However, when I pull the same game up on my phone it works just fine. It’s like they really only want you to watch games on a phone. I tried the trial and canceled it 3 days in. I would be paying more money to have access to basically the same amount of features I already have without NFL+. I wouldn’t mind dropping $100 a year if it meant I could watch any regular or post season game on a TV. Heck, even allow us to stream games in 4K since the NFL loves to brag about their “4K Sky Cam” and other 4K cameras throughout the stadiums. Do better, NFL..AlexTech115Version: 57.0.1

Video feeds unreliable 2018 preseasonI have been using the NFL apps steadily for years and have had terrible results with my devices recently. Streaming either game highlights or game pass content often results in black screen of no video content within the app. I have 2 different iPhone models on Verizon and an iPad on AT&T. It is not the device or the network, sometimes NFL video will only work on 1 of three devices. I check my speed with speedtest to make sure I have a reliable signal and data speed before expecting video to work. NFL and whatever services they are using need to spend more time improving the stability of their app and video streams. I have used NFL streaming on Sundays from Verizon for years and I know about all the quirks but the lack of video working during this 2018 preseason really concerns me. If Netflix or Prime video was this bad on iOS people would drop their subscriptions. Please improve stability for all the fans who are increasingly mobile..MrquietusVersion: 53.0.6

NFL is second class in apps - don’t pay for it!Overall a barely adequate app. For one, why is there not drive chart/play by play in the ipad app. Since NFL doesnt allow live streaming on most games, it would be nice to see the in game play by play like you can on the web or the iphone version. Even the screen shots in the app store show it to be there (which it used to be there on older versions). I've used this app for years and used to like it, but gave it a 3 as I consider it to be middle of the road as far as it's overall quality. If they put some more work and focus in, this app could be truly awesome. Downgraded my rate to 2. If you pay for the audio some stations - WBZ Boston - block their commercials. This means you miss the start after the break and they often leave early to the break. Why we must pay for this kind of performance is beyond me. No wonder the NFL is dying. Why can’t you fix your platform?.ReebootvaVersion: 14.4.0

App is not playing content I paid for.After paying for NFL+, all pre season games are available except my local team which contradicts the advertisement of all local and preseason games. I then tried to sign in as a season ticket holder to access my NFL+premium not realizing I didn’t need to make the previous purchase, which is still not allowing me to watch my local game. The email link for signing in tells me I already have access to this content, but the app shows no difference in available content, or sign of me being signed in as a season ticket holder. At this point I should have $80 product access and I am still unable to view the only game I would like to watch, which should be the first game available. Customer service chat is no help whatsoever. It runs you through a list of prompts and doesn’t allow you to actually express your issue before basically saying “Hope this helps”..Sasquatch3xOGVersion: 57.0.1

Awful app,will get rid of Game pass if this remains only choice for viewing on iPad or phone.I don’t believe the positive reviews out there about this app. Use of this app for game pass is extremely frustrating, so much so that I can’t even get through a full game. The lack of controls, the glitches where the game starts from the beginning again for no reason or jumps ahead. The fact that I can’t turn off scores even though I toggle the control that supposedly is for that purpose. All the clutter on the page when I just want the list of games for Game pass (an errant finger can start some chain of videos with no apparent way to stop them). The technical support responses are a joke and not helpful in the least. All in all, this app makes for a really negative experience. Oh, and the topping on the cake is that I’m being forced to use this app now on my iPad. Yea, they have taken away the option of viewing on a platform that actually provided a good experience (safari in my case)..MTHatteVersion: 14.4.0

Really bad User Interface and Experience… NOT worth priceThis app used to be great, but lately UI and UX has been borderline unusable and triggering. App currently won’t stop switching out of live games and reloading a separate game while I’m in the middle of viewing (Ex: I’m currently trying to watch the Packers Vikings opening game, but the app when I’m in wide view on my IPhone 11 keeps cutting to a black screen and reloading the game to a completely SEPARATE Chiefs / Cardinals game.) This is SO frustrating during live games. Also, the Ability to rewatch games is very convenient but the experience in the app is UNBEARABLE. App often reloads poorly, and the amount of time it takes for new games to be uploaded to the app should be illegal considering what we’re paying for it. Please test your app, fix it and restore what used to be a great app by reviewing some of the annoying experiences that all of your users are commenting in their reviews below mine. Signed, An annoyed customer..Scootie McFryVersion: 57.0.4

Misleading Super Bowl PromotionNFL promoted this app so people who don’t have cable access could watch the Super Bowl for free, which would make perfect sense being that the Super Bowl broadcast is overflowing with advertisements. However, predictably, there was a catch. After downloading the app, I could watch the Super Bowl only on my smart phone and not on AppleTV. And when I tried to mirror my phone to the Apple TV, the NFL app disabled mirroring so there was just a black screen and not even sound on the video playing on the phone. That’s really dirty and left a horrific flavor in my mouth. If the folks in charge of marketing the NFL app want to inspire people to use the app, then at least give them true free access—on an actual television screen—to a major event that takes place only once a year. I’m deleting the NFL app immediately after writing this review because the NFL is unethical and doesn’t deserve getting my business or my data..TomSanDiego92103Version: 56.1.19

Huge disappointmentWhere to begin with this app? Immediate cons: - laggy interface - slow load times for every sector of the app. - why on sundays are you not prompted automatically to the score tab? Why would I want to see the clunky home page with outdated articles and information Let’s talk more about the prehistoric scores tab. Doesn’t matter the phone you have it’s all slow and clunky. I’m not a fan of clicking on an ongoing game and it ends up becoming laggy or unresponsive because it immediately wants to promptly auto play highlights such as an 8 yard run. Ideally I’d like to see what’s happening in the game statistically: where’s the ball at who has the ball, drive stats & player stats. Because often when doing this it is for fantasy or financial purpose. I do not care to see 11 videos being auto played with 6 of them being pre-kickoff videos mind you this same game is in the 2nd quarter... Stats weekly leaders and other things should be easily accessible or info shared streamlined with certain pages but it’s not Another big gripe why can’t we look at previous or future weeks on the scores tab? While games are playing that is. Can’t confirm if it changes when no games are live. Overall the performance of the app is the biggest let down beyond my other personal gripes.Woo KeefVersion: 56.1.6

Gets the job done...but...NHL, NBA, MLB, and even MLS have the opportunity to pay the application to view games live on your devices but the NFL doesn’t... NFL ands it’s fan seem to be supportive of the military but I don’t feel supported overseas!! If I’m trying to watch the game I have to rely on military sports channels which only plays 2 Channels for two teams that is never my team... so I have to wait until the game is done just to watch the highlights because I can’t watch the full replay... I can’t even pay for game pass because game pass is only available in random European app stores so I’m SOL in Okinawa Japan. Let me watch my boys darn It! also, I think the NFL app should also look more like the MLB and NHL apps that are similar and more easy to navigate also. These commercials for each highlight is also unbearable and it isn’t even a different commercial, it’s the same commercials before each and every video clip of a 15 second play. Hook me up!!!!.Rez1775Version: 14.4.1

Unable to watch Live games on supported deviceThe major reason I got this, to watch games. But it’s giving me nothing but troubles. I was going to pay for premium services so I can watch games, and I’m glad I was trying the trial first because I would never pay for this. I’m using an iPad (gen 9) which is listed under compatible devices, but all the games I want to watch live will only give me audio broadcast. If I wanted audio broadcast I’d go buy a radio from Walmart or use a FM app on my device. And then I try to log into my account online, only to be greeted with the message that my account is locked out and refuses to let me sign in and change any of my settings. This is insanely ridiculous for the price it costs to watch games and there is literally zero customer support. Multi billion dollar franchise and they can’t even make an app work or hire customer service or IT techs to help customers..Spookie29Version: 57.0.6

Update every two weeks... smart thinkin’What a brilliant idea to update your app the morning of the first Sunday of week 1. A better plan could not have been made. It worked so smoothly and flawlessly that I couldn’t even tell it had updated. It worked like a charm... at getting me up and out of my chair and outside, since the app itself doesnt function now. Since I’m in a place without television, I now have no options to watch any of the games today. I wonder: is this part of the play 60 initiative??? I don’t know, but I’d be willing to bet the NFL’s advertisers would be sick to hear that they’ve completely eliminated the viewership from their app. Commissioner Goodell should maybe think about investing a little more time and money in their IT department if they want to reach as many viewers as possible. Maybe stop dreaming about European and Mexican markets and make sure your current constituents are getting what they want and expect from the league?.Bored in arizonaVersion: 53.1.1

Horrible App, Support, Business ModelThis app could have been better developed by a team of monkeys sitting at computers. It crashes, the content constantly gives me errors, it will NOT connect to my Chromecast. When inask for help the morons in support tell me that my iPhone 7 isn't supported which is pure garbage. The phone isn't even two years old yet! All of this leads to the next rant. The NFL has officially peaked and is in decline. I'm a cord cutter and cannot for the life of me find a way to consume something I love without jumping through hoops, awful bugs in software, and idiotic restrictions on how and when I can watch content. The NFL seems more obsessed with controlling the personal lives of its labor than building a quality product and then finding ways to share it with its target market. I'm about five minutes away from completely abandoning a league that I have been a life long fan of. So frustrated right now I could scream..AexWonVersion: 14.3.2

Not the sameCongratulations to the NFL they managed to charge people now for watching NFL games on the NFL app, this is where they lost me as a customer I guess. I will no longer be watching games on this dumb app. I downloaded it again this year 2022 and singed up to their free trail just to watch the 49ers and texans pre season game. While watching the game I decided to mirror the game to my Tv and was unable to do so. Am sure they made an update where it prevents you from streaming the game from your phone to the Tv in order to make you pay again to watch it on TV. Pathetic, so while watching it on my phone the app kept redirecting me to the Packers and Cheifs game and it was super Irritating for the fact I hate both of those teams being a 9ers Fan. Am not interested in paying to watch a game that should be free like all the other channels that offer it for free but no not the NFL sports channel..UgiughgfytfityfVersion: 57.0.3

Flawed all aroundUser interface changes too frequently, and isn’t intuitive. When you finally learn where to go to look at player stats, scores, division rankings, etc they change it with the next update. Video auto play to an obnoxious level and play in the background of your phone which I have never seen with another app. I’ve sat my phone down for bed, and suddenly 10 minutes later, it’s playing audio from highlights on the nfl app… it’s intrusive. I want to look up a score for a game, but if I’m listening to a podcast or music, it will cut off, because everything you click on in the nfl app has some auto play video or audio that takes over. Settings are hidden. Content overload for sections like scores, stats, standings. Make the app more simple, and it will load faster and be a much more user friendly experience..Justin's opinionVersion: 57.0.1

NFL Redzone Mobile- Utterly UselessBought redzone mobile this season, thinking I would get… access to redzone on the ol ipad. Turns out you only get 2 random games at a time on sundays, no actual redzone, thats extra… maybe name it something else? Also the quality of the stream is below hd, it crashes all the time, and the actual design of the app is atrocious with all these ads and different tabs trying to get you to buy more. I feel like I got suckered with false advertising. If it was advertised honestly I would have less of a problem with the app and would have sprung for the game pass. Overall its TRASH. Watching the NFL is one of the most confusing and least streamlined experience in streaming. NFL Please join the 21st Century some time soon with an easy to understand and affordable monthly subscription not tied to some archaic cable tv account..Qjd DanVersion: 56.1.2

Absolute garbageThe only reliable parts of this app are that it will break every single time we use it and that it will show scores of finished games before you watch them. No matter how many times I select to “hide scores”, it ruins football every week. The interface is not user friendly at all and is extremely poorly designed. The app will not stay logged in. It asks me to purchase or sign in every single time it’s opened. The app clearly says “no commercials”, but there are full commercials throughout the game. This of course is assuming the game loads and plays. Frequently this breaks too and gets stuck on a black screen. The only positive is occasionally I can see a few minutes of football, between all the commercials, which it clearly states are removed!!! (For some reason, I’m required to give this mess at least 1 star.).Aim for the faceVersion: 57.0.5

Too many adsPlease allow me to watch the video I selected first. The app brings up a video I didn’t want to watch so I skip it, watch an ad, skip the next video which again isn’t the video I selected, watch another ad, then finally the video I initially selected to begin with. Way way way too many ads. I understand that that’s how you make money, but at least provide the option to pay not to see any ads because the ads are EXCESSIVE!!.DawnfactVersion: 54.1.7

DESTROYED BY ADS!!!They claim every update is to improve the Fan Experience but all I ever experience is being assaulted by more and more ADs!! I prefer to see football scores or highlights. I can’t even read a box score without a stupid ad loading at the top of the screen.S_discipleVersion: 54.0.5

AdsTo watch a 38 second clip. I need to watch a one minute ad every time. What a joke..ZanoZedVersion: 54.2.0

Don’t get this appNot friendly to use, I install this up pay 135$ for subscription and it doesn’t work, try all I could for an hour. Than cancel my subscription and delete the app. There is no customer help also if app don’t work there is no where to get help.Lumumba777Version: 55.0.9

How about we play loud ads in the middle of your meeting while you try to check scores on the quiet!Takes too long to load, and is slow to update. Google has a faster response time and is just as accurate for checking scores. With invasive ads that now pop up and screw up the user experience, you can’t even check scores on the quiet. Thanks for being a heat score nfl..Danger DazVersion: 54.1.4

Battery destroyerNot only does this app burn through battery faster than any other, it’s slow to update AND auto-plays highlights which makes the app glacial..ZackCoeVersion: 55.0.9

Terrible UIThe UI in the last release is a dumpster fire of rushed-out-the-door app design. Single-word titles are broken across multiple lines, scrolling is choppy, pull-to-refresh obliterates the UI. Clearly a non-native app (probably React) which bring the inherent poor-quality user experience you’ve come to expect from 3rd party development. Terrible experience overall on the iPhone from a billion dollar company who should know better..FngoodVersion: 55.0.8

Does not workAwful waste of time.BarringtonGatorVersion: 54.1.1

GlitchEvery time I open the app it stays on the nfl 100 screen... tried reinstalling it multiple times and still does it.KataklysmikkaosVersion: 54.2.5

Fail....The app would not load beyond the blue screen, delete ,reinstalled .The same..[N]o_RespectVersion: 54.1.3

Videos are annoying on pop up!!When you click on a game videos come up and it’s annoying as hell! Get rid of the videos !!.Steve584737373Version: 54.0.7

Auto play AdsAuto play ads even when just checking box scores. Worst major sports app out there..DrPepper(DylanR)Version: 54.0.6

Hate itI just want to see the stats but there’s no way to stop the video. It seems like you have to watch a commercial between every single clip. Just another NFL cash grab. Officially deleted..Jacks0n1Version: 54.0.4

CrapI keep hearing about being able to watch the games free on this app.... complete BS! No you can’t... you need a subscription which costs money. Garbage app... with garbage lies...TribunisVersion: 53.2.6

BruhFix ur app plz.NFL_lover_jesuslovesyou_7Version: 53.1.9

Buggy video!I’m sick of watching the same advertisement 3 or 4 times for bud light and never being able to watch the selected video because it won’t play! Fix the video play, please! #adhostage.Karateka01Version: 53.1.6

Videos don’t play, only the ads doAds will always play, actual videos never do. Always stuck at a white screen after ad plays..Brother PioneerVersion: 53.1.6

Videos often don’t playI am really tired of watching two commercials then getting a white screen and no video. It is happening more often lately. Time consuming and frustrating..DrdugaldVersion: 53.1.3

Crass marketingNot sure why NFL feels like taking away player stats and ability to watch games is the best way to convince people to subscribe. Aside from their phoney woke virtue signalling the NFL is also showing they don’t understand that people don’t like it if they can tell you’re greedy and manipulative. So since we all know they will cave and bring back the player stats soon when they realize this strategy is sending people to ESPN’s website, boosting their advertising appeal to advertisers to get the stats NFL could just publish and retain their advertising appeal I guess we will have to be patient until then. I’m over at ESPN if you’re looking for me NFL and will change my rating when you stop trying to bully people into NFL+.RNG IIVersion: 57.0.6

Broken appPlay by play is slow and glitchy. Turnover plays don’t show up. Always says extra point no good. Ad times are horrendous. Easier to follow games on ESPN app..GenoFoxHoundVersion: 57.0.6

What have you done?App has been ruined. No individual stats. A struggle to even find where the standings are. Why would you do this?.Jesse DunnVersion: 57.0.5

GarbageUsed this app all the time last year. The new update is quite possibly the worst app update in the history of app updates..Newby runnerVersion: 57.0.5

Worse than the CFL app if that’s possibleCan’t even look up player/team stats during the game to see how your fantasy players are doing play by play. Pretty much makes the entire app useless.Jefro666Version: 57.0.5

App riddled with ads. Hard to navigate. Stats and scores hard to accessWhat a brutal app! It used to be much better but it’s riddled with video and ads. I just wants stats scores and news and I want them quick! I use other sports sites for my info and updates now. Don’t believe the ratings… look at the most recent reviews. They pay for their ranking.C30001Version: 57.0.5

No individual stats?What happened to the individual stats in the 22/23 season? You need to bring this back!.Why bother... :(Version: 57.0.5

Bring back the in game stats, both player and team.There are no in game stats anymore, fir player or team. The play by play, is always wrong, please fix this.Blf183Version: 57.0.5

Stats are bustedThe stats section literally does not update at all anymore, there’s no player stats, team stats do not reflect the game and are entirely void of team labels, overall this app has stopped functioning since last season. Can’t track drives, videos are always fuzzy or have issues loading, huge downhill slide for the app this season..ConvoyrubberduckVersion: 57.0.5

Crappy web appPretty sure this is another POS crappy web app wrapped up in a fake iOS app. Doesn’t update properly and is. On-responsive. I get why they try to do the JavaScript web crap but it is not a good experience. If by any chance this is in fact a “proper iOS app” then … FAIL. Just satin..Out-of-TownerVersion: 57.0.4

Stats?Is this not going to have in-game player & team stats anymore? Just a few bar charts in place of stats? LAME. Hope this get corrected ASAP..N.BoydVersion: 57.0.4

So Bad It’s AmazingTwo thirds of the screen shows trial for a subscription service I don’t want when I try to check into a game. The remaining third of the screen with the game info flickers so badly that it’s illegible. These guys are trying way too hard to push video services that you can’t even follow a game. Does anyone out there know of a good sports app for following NFL games since the NFL obviously can’t do the job..Str793Version: 57.0.4

Worst ever updateIt used to work, now you can’t even get the scores or the drives without glitches or a big pop-up asking to pay and sign in. Is NFL so poor that they can’t get an working app?.Silviu.Version: 57.0.4

No player stats?They seem to have gotten rid of in-game player stats, lol. What is this?! Every year the app seems to get worse and worse with more useless videos. Some just want to check out the stats and not be hit with countless popups!.Random nickname 9901Version: 57.0.4

RuinedThis App has been ruined. They took out the player stats in the Scoreboard section. It was a nice simple way view player stats for game you did n’t get to watch. I plan on deleting it from my phone at this point..Ww11gamefanVersion: 57.0.3

Forced Video FeedThe app used to work better but it has really gotten worse the past two years. I like to read the news (yes, some of us still like to read) & now most news come only in video. Even when there’s both, written & video (What We Learned…articles) you try to start reading & the video starts even without clicking on it & it’s impossible to get out of it. Yes, I know that you cannot force ads in written news & god forbids you lose a penny but please don’t make so obvious..Disgruntled WookieVersion: 57.0.1

This stinksI’ve been using the NFL app for so long and still no changes! First you can’t watch in Canada which is VERY annoying! Second I’m trying to watch the plays and it’s not loading! This app stinks!.Ian123hgVersion: 57.0.1

Used to Love this app 🤬Used to use this App regularly. But now because of a update that happened at some point it no longer works!🤬 Just as the NFL season is about to start!😒 The App Store says my phone is still compatible, my iOS is above the requirement!🤔 The App just crashes at the lodging screen as soon as I try to use it! I’ve tried all the suggestions from the App Store, erased it all that stuff, still nothing works, same problem every time!🤬 It would be nice if someone would fix this problem!😕 I’m quite done with it all at this point! This App has become trash to me!😒.The Original MADMACVersion: 57.0.1

Nothing is loading at allPlease fix the app nothing is loading at all when I open it it tells me something went wrong holy cow what is wrong with the app I’m not impressed I just updated the app and when I go to watch the NFL channel all I get is blank screen come on really the preseason has started and all ready we’ve got problems with the app good job on maintaining the app. Please fix..K.patriotsVersion: 57.0.1

Way to many adsTry to watch a 35 second video but I need to watch a 2.5 minute ad first.... then I wanna watch another 25 second video and I have to re-watch the same 2.5 minute ad.... the app is a joke..Mr ad watcherVersion: 57.0.0

NFL App crashes on IOS 12.5.5NFL App crashes on IOS 12.5.5, albeit supposed to work on IOS 12 or greater..SunnyDRTVersion: 57.0.0

Does not ooenPlease fix it.GobbleTwoVersion: 56.1.30

Too many adsI love the NFL but watching 3+ ads for a ten second clip is ridiculous. So annoying I deleted the app..YodalockVersion: 56.1.29

April 30, 2022 updateCan’t open app after new update..1SillyboyVersion: 56.1.28

Stopped workingStopped giving me live scores in early December. Deleted app and reinstalled to see if that worked better. Unfortunately all I get is the first installation screen. When I click “skip”, I get the same screen without the “skip”, 3 months and no changes. 🤷‍♂️.Theb55Version: 56.1.19

TrashThey make you watch six 30 second ads just so you can watch a 15 second highlight. They’re selling ads, not providing a half decent service. Garbage app, keeps crashing and then they make you watch more ads..I.NickVersion: 56.1.16

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