Canva: AI Photo & Video Editor Customer ServiceCanva

Canva: AI Photo & Video Editor Customer Service

  1. Canva: AI Photo & Video Editor Customer Service
  2. Canva: AI Photo & Video Editor App Comments & Reviews (2024)
  3. Canva: AI Photo & Video Editor iPhone Images
  4. Canva: AI Photo & Video Editor iPad Images

Canva is your easy to use photo editor and video editor in one graphic design app! Create stunning social media posts, videos, cards, flyers, photo collages & more.

No design experience or expertise? No problem! From photo editor to collage maker, to logo maker – we made Canva really simple & easy for everyone.

STUNNING TEMPLATES
• Start inspired with thousands of customizable templates
• Playful Facebook posts, Insta layouts, Instagram post maker, IG Story, & mood boards
• Professionally-designed invitations, flyers, gift certificates, etc. to boost your business or event
• Showcase your product with our logo maker
• Visualize data with sleek presentation templates and slideshow maker

PHOTO EDITOR – No ads, no watermarks
• Effortless picture apps to crop, flip, & edit photos
• Adjust brightness, contrast, saturation, tint, blur, etc.
• Auto Focus for background blur & sharpen photo subject
• Apply your style with aesthetic filters & effects (Retro, Pixelate, Liquify, etc.)
• Fun photo grid & photo collage maker

VIDEO EDITOR – make amazing videos in just a few taps
• Produce professional videos right on your phone
• Trim, cut, & split video layout and audio tracks
• Crop, resize, and flip videos & images to any dimensions
• Make static images move with one-tap animations & page transitions
• Overlay multiple audio tracks of music, sound effects, & voiceovers
• Use the video editor as a video collage maker & slideshow maker too!

SOCIAL MEDIA – hit it big with on-trend content
• Discover thousands of templates for Instagram, TikTok, Facebook, Twitter, YouTube, Snapchat, LinkedIn etc.
• Queue your planned posts on Instagram with Scheduler [Canva Pro]
• Play with our photo editor for thumb-stopping Instagram layouts
• Easy collage maker & video editor to create photo grids, collages

EXTENSIVE STOCK LIBRARY – over 2M+ assets for you
• Complete package: all the elements you need are here
• 2M+ royalty-free images
• Thousands of watermark-free stock videos
• 25K+ pre-licensed audio & music tracks

SMART MOCKUPS – see your designs on a shirt or poster and more
• Look professional by visualizing your designs on products
• High-res mockups for phones, laptops, posters & other displays
• Order printed flyers, mugs, and apparel for gifts or business

REAL-TIME COLLABORATION – with anyone across any device
• Edit team projects & presentations anytime, anywhere
• Start a design on mobile & finish on your desktop seamlessly
• Work with your team in real-time, leave comments & apply changes

CANVA PRO
• Bring your vision to life with premium templates, images, videos & graphics
• Save time with tools like Background Remover, Magic Resize, and Content Planner
• Design and grow an authentic brand with Brand Kit
• Working with a team? Create faster, together, with Canva for Teams

DESIGN FOR EVERYONE
• Personal - Layout designs for creative & professional pursuits like Instagram templates, resume, photo collages, etc.
• Entrepreneurs - Grow your business with our logo creator, video editor, poster maker, etc.
• Students & Teachers - Engage with beautiful presentations and worksheets
• Social Media Managers & Content Creators - Use the photo editor and collage maker for consistent
visuals.

*Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a trial period, if offered, will be forfeited when you purchase a paid subscription. No lock-in contract.

https://about.canva.com/terms-of-use
https://about.canva.com/privacy-policy

Note: Image pack in-app purchases on the App Store are only available to use on the Canva app for iPhone.

Got questions or comments? Get in touch http://canva.me/ios

Canva: AI Photo & Video Editor App Comments & Reviews

Canva: AI Photo & Video Editor Positive Reviews

HATE the Updated iPad AppI’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!.Version: 3.1.0

Not great for video editingI love canva to create my own wallpapers, create simple animations, and design sophisticated school projects. I created an invitation for a birthday party on canva also and it came out so well. I have two problems with this app. There aren’t as many options for images to add if you don’t have canva pro. The pro images and free images are mixed together so you have to scroll down to find one that you like that isn’t something you have to pay for. They have a section for only pro images, but you have to scroll forever to find a good free image. They tend to put the bad free images at the top so I’ll be more likely to buy pro I guess? It’s annoying though. Understandable however, as they are trying to make money. I just wish there was an option to only search for free images. It might make the app less money but it would save me time and effort. Another big thing is video editing. I got this app for video editing, and don’t. It’s trash for video editing. It’s super pixelated and there’s lag. Soemtimes it does weird things like not matching up audio and video and I’ll have to restart the app for it to act normally. It’s so annoying having to constantly restart the app. It crashes all the time too. Canva just can’t handle big attachments like that. I know other reviewers were complaining about the lagging and crashing problem as well, and it needs to be fixed overall in canva, but especially in the video editing section..Version: 4.37.0

Canva is great BUT glitchyIm a beginner in video editing and creating content for social media and Canva has been very simple to use and my content always looks great! I’m very impressed with how many things are available, sometimes you don’t even know what to pick (mind you I have the pro account). However, the only con I see is that Canva is very glitchy. For example, if I’m editing a video, the video will buffer and sometimes won’t run smoothly if I’ve been working on the video for awhile. I also have the app on my phone and it’s difficult to complete projects if im toggling between apps on my mac book and phone not sure if Canva is intended for this kind of use but if I’m working from home on the app on my Mac and then I want to complete the project on my phone (vice-versa) the video will not open properly and I cannot continue editing because the video won’t play/run as it should. Sometimes I need to reload the app and then it still doesn’t work properly. There’s been a few times that I’ve had to delete whatever I’m working on and restart a new and complete right then and there because I know if I’m come back to it will be hard to complete. Another note that sometimes it’s difficult to upload media on the app (Mac book) iPhone seems to work pretty well. Overall, I highly recommend Canva. I hope that someone from Canva team reads this review and and provides some assistance or on the next update fixes these glitches..Version: 4.9.0

I love Canva but..Canva is absolutely amazing. Even the free version is great. Although things I purchased or had while I had the pro has the watermarks all over it now which is totally ridiculous. THAT NEEDS TL BE FIXED cause it’s messed up. Also there are so many glitches with how smooth the app runs especially on the my ipad but the iPhone too. It can be very frustrating cause the app is great and there’s so many ways I can be creative and bring that into my class but all the glitches seriously makes me want to delete and I don’t wanna. Also I would love if Canva had a reduced price pro version for educators that are self employed, do homeschool etc. We are living in a new era and let’s be real educators are screwed most of the times so to see recognition of all types of educators would be phenomenal. Many of us left the school system during the the pandemic and working solo and everything comes out of our own pockets. I would totally purchase a discounted version for online teachers who are self employed. Please please look into this. I’m sure it’ll bring more collaborations and interest. Edit: PLEEEEASE ADD A FEATURE WHERE THE USER CAN SELECT FROM FREE AND PAID CONTENT. A lot of time is spent scrolling non stop to find the perfect free icon. Thanks!.Version: 4.21.1

Read this if your a artist💖😮Are you the kind of artist that needs strokes, layers, and erasers that erase a teeny, tiny mistake without ruining your art intirely? Well then*Canva* is not….for you…BECAUSE 1) For all artists like me, I understand they do art differently, but I would like to request the eraser to be normal. This app is great for brochures, slideshows, and designs, but the eraser is a OBJECT eraser. If you don’t know what that means, that means it erases all the strokes, hard work, and detail you put with your art. I suggest object erasing can be a option for the next update, but please make another option for the eraser like, a normal eraser where you just erase small things without having to destroy your work. 2) The limit of strokes, items, and things, aren’t for me. Making art is needed to have unlimited strokes, features, ideas, decor, and making a limit isn’t helping. We artists need more! 3) LAG. How we all hate it. Out of all the drawing games I’ve played, the lag didn’t do so hard…and told me to get rid of strokes. All of the problems above connect, because first, erasing destroys the art, second the limits of strokes, items, sticky notes, etc, cause the lag. 4) Please, add layers. I do not like how all the tools just over lap. The highlighter helps to color, but it go’s over my outline of art. So, if your a artist with detail, consider before downloading!!!! Thank u ☺️🥹💖.Version: 4.123.0

Awesome Platform But Buggy AppCanva has potential to be a 5 Star app. If this review were based on just on the creative process alone and ease of use, this is an easy 5 Star platform However, when it comes to the APP, both iPad and iPhone are buggy experiences. Colors of graphical elements used in creations do not display right most of the time but look fine on the browser version.. (ex. I choose a graphic of a hammer and color it all black. The app in some instances will show it as a totally different color... say green. Then trying to correct it on the app doesn't work because the app shows that the "color selected" for the hammer is black. Going back to the browser it is definitely still colored black).. Sometimes text and graphics look misaligned after downloading but look fine on the browser version as well the app. This makes it hard to share creations with clients because the finished product I create will sometimes be "off", looking as if I rushed through a creation and not because of user error. This is very frustrating. Anyone considering using this platform should stick with the browser version until the dev team can crush a few more bugs within the app because, while it in itself is not perfect, it has far less bugs and glitches. Other than that as I stated above, Canva is very intuitive and extremely easy to use..Version: 4.15.0

What happened?!? Slowly fixing it..?EDIT: Well, something was fixed. Still having weird rebounds when trying to crop, but the “Pro” logo is back on things that aren’t free (which there also seem to be more of again), so I no longer have to hover over everything to check. Congrats, you guys get a star back. This used to be an amazing app and for the longest time I had rated it at 5 stars. Now, however, it’s become such a headache to use. It used to show which images were free to use as soon as a gallery loaded. Now I have to hover my finger over EVERY SINGLE ONE, only to find that 99% are now “Pro” and cost money to use. There’s no way to filter your search for only free images either. I’ve resorted to searching Google for free-use stock photos most of the time. I’m not using this app to make presentations or anything to make money off of, I just like making my social media posts prettier. Also, when I’m cropping a photo, the app will suddenly bounce backwards out of that function and I’ll have to click AGAIN on the crop button and start over. Seriously disappointed and if I find another photo editing app that I like better, you can be sure I’ll be deleting this one in a heartbeat..Version: 3.117.0

Like/Hate Relationship!Upgrading to the Pro version was definitely a great decision on my part, and for the most part I’m enjoying the App. I do find myself having to import elements from outside sources very frequently however. I’d really like to see Canva up their game in the quality and quantity, and the variety of elements offered. My biggest issue with Canva is a major one! The App constantly crashes on me while I’m working on a project. Everything else on my update iPad works perfectly fine, it’s only the Canva App that has these issue. My only solution is to do a complete shutdown of my tablet and reboot it. I even lost the progress on my work in one project, as it failed to save my work, before it crashed. Obviously I had no idea, or I would’ve saved it myself!!! Considering I’m paying money for this App, I do expect a higher standard. This issue happens frequently. I somehow would have a very hard time believing that I’m the only one with this same issue, which would mean that they haven’t taken the time to fix it? If this continues, I will have no choice but to find another App that offers me the roughly services at around the same price, but that works properly!.Version: 3.123.0

Canva is Great - The iPhone App Version Isn'tI use Canva all the time. This isn't about the functionality of Canva itself. I use Canva pretty much literally daily. This is about how the Canva app for iPhone is still lagging way behind in terms of its functionality. I don't know if it's a limitation with the phone itself because I do not have this problem necessarily using the Isse iOS app on my iPad. Neither are as good as the desktop version on computer but at least on iPad Canva is kind of usable whereas I still find the iPhone really isn't. Right now (as I'm typing this) all I wanted to do was use a graphic that I've already made and switch out the photograph in the background and I couldn't easily do it on my iPhone. I am logging onto my computer right now so I can just do it on my computer. This isn't to say that it could not have been done on iPhone but it is to say that the iPhone app is adequately not intuitive and even the most simple tasks become needlessly difficult and/or cumbersome. And usually if I'm jumping on my phone to do something it's because I want to make it right quick so you can USE the graphic and I can never do that and that's frustrating..Version: 4.29.0

Tired of this unstable garbage…Nine out of 10 times that I login to this ridiculously unstable app that I am now stuck again because all of my media is linked to it it errors on me, whether it’s excessively long loading times or some kind of nonsensical error that has nothing to do with how I’m using the app, I should be paid for the amount of time that I’ve sat in front of this ridiculous thing and waited for functionality to return. I have today for The 60th time logged back into my account to attempt to get my paid for service which I’ve been paying for for months to reactivate in the application. I am basically just stuck locked out of all of the premium functions but I have paid for everything reinstall the app reset my tablet As well as cancel my prescription and reactivated it I have tried every loophole there is besides getting a hold of the person which is physically impossible at this point in time. I’m having a wonderful day after Christmas just trying to do a little bit of work but being stifled and stuck by the stupid app once again. Thank you for wasting my time..Version: 4.43.0

Great but…It’s a great tool with some amazing capabilities, however, there are some things that drive me crazy. The most frustrating is I think from the recent update. “Crop” used to be a quick access option once you selected a photo and you could immediately freeform crop. But now you have to click “edit photo” which opens a huge sidebar that cuts off half your view of the project. So the only way it can actually be useful is if you zoom way out or make your image small enough first because you also can’t scroll to even get all the corners of the image to crop since it just moves the image around. Other things that are slightly annoying… If I leave the app to check something, when I come back it shows a highlight of “me editing” like how it would look if you were working on a project with someone else simultaneously. There’s no way to get rid of the highlight it just eventually goes away in like a day. You also can’t change the aspect ratios of frames. I make templates for things sometimes and I want a rectangle frame to fit something perfectly but because there’s only preset options I’ll be cutting off the photo in one way or another..Version: 4.55.2

New Version is not worth itI used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH.Version: 3.28.0

Still some oddities in the systemEDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me..Version: 3.2.12

I would recommend it, but until they change this I really don’t.I just put five stars to be seen, but seriously I am very angry right now, I’ve had Canva for a few years now and have loved it! I wouldn’t mind if some of the things are pro, but it’s gotten to the point where the non-pro things are really ugly, sketchy, and just bad in general. Like I’ve had lots of apps that have vip, or pov, or something that costs extra, and I’m fine with that. But everything that Canva has that’s looks good is pov. I was just doing a design trying to look at wallpapers, and literally all the ones that had a design were pov, the ones that were plain were non-pov. I mean I love Canva and it has be so helpful and fun for me, but this is ridiculous. I try to do a VoiceOver and it says only 26 characters. … That is very view words, it says I can purchase more if I want. I really don’t wanna sound rude, pls I really Hope that Canva has read this. Please would you make it a little bit better for your customers? I would recommend it, but until they change this I really don’t..Version: 4.119.0

I love just about everything except one thingUsing Canva has been very good for me personally. I’ve been able to take my content to the next level with just using the tools and resources. I’m someone who never took my creativity seriously and one day I made my own brand design through Canva and it helped my online business x1000. So I think it’s pretty great the only thing I’d love to see change is the ability to “favorite” a design. This would be helpful when you’re searching for ideas instead of having us click the design and it automatically adds the design to our “my designs” tab. That gets annoying. Sometimes I just want to see the design I don’t want to add it. And sometimes I’m just scrolling and I’ll accidentally click a design and it still automatically adds it to my designs tab. Then when you press the “back” button to go back to look at similar designs it takes you straight back to the home page and you lose the place where you were looking. I hope that makes sense. I love this app but that’s the one thing that I don’t 😭. Please consider that minor change in the future!.Version: 3.134.0

Leaked my password to darkwebSo I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star..Version: 3.16.0

Top QualityThis app allows you to not only create your own designs from scratch, but gives you countless of templates to help give that top quality look. I used this app for different type of papers for my upcoming gender reveal. Everywhere I looked didn’t quite have what I wanted so I decided to design my own. I am more than pleased with the results, the paper is top quality and their t-shirts are beautifully made. Their pricing is incredibly cheap compared to other sites I’ve looked into, they saved me so much money. The delivery time as quick and everything was beautiful packaged. The fact that they even plant a tree for every order they receive is just a cherry on top! I will continue to use this company for any future designs. I absolutely adore Canva, thank you to the developers to bring a cheap and easy option to the table. I am extremely impressed, seeing the work your company produced brought tears to my eyes. My gender reveal is going to look exactly how I want it to thanks to you. 10/10 I’ve recommended it to all of my friends! ❤️.Version: 3.94.0

Really love Canva with a few exceptionsThere are so many great templates, and it is fairly easy to use, especially for the basic designing. There are a few design options that I still can’t figure out, including using frames. Also, their Help menu is kind of hot & cold; either very helpful or totally useless. Customer Service is pretty good, but there’s a delay of course. My biggest disappointment is that as of July 2021, there is still not a single template for 2022 Calendars! I’ve inquired about this THREE times and am told they’ll be released LATE this year!!! Don’t they understand that if someone is doing a calendar for the next year, they need time to design it, get it to the printer, have it printed, do pre-sales and finally sell the final calendars starting in about October?!!! It’s ridiculous to release templates LATE in a year, especially when we pretty much know how all of the dates in a year are going to align for say, FOREVER! Using this feature was one of the main reasons I pay for Gold and yet it’s going to end of being useless to me..Version: 3.110.0

Great App with a Few BugsI’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!.Version: 3.47.1

It’s a mixed bagCanva isn’t intuitive. At all. The location of certain common use buttons like “edit” and the ability to save png’s in a higher dpi are either absent or oddly located in canva pro. It’s deceptive in that canva makes you expect to see certain options and yet, they’re missing. A search in the help section guides you but then the guide doesn’t match what you’re staring at in canva. It’s either out of date or just wrong, both are irritating. Canva is trying to hit a broad audience and it initially feels like it succeeded until you use it. When you start off designing in canva it’s awesome. You see countless templates and clip art, your options appear to be endless. Then you start to see most of the templates are extremely basic as is the clip art. Lots of options, most of which you’ll never use. Canva starts strong and yet flops at the finish line. It’s cosmetically nice and their customer service seems to be rather responsive so if you have an issue, I wouldn’t expect you to be left hanging. That being said, I won’t extend my subscription as there are other options far more intuitive that have the basics nailed down..Version: 4.53.0

Log In is BROKEN still on appPlease have a “log in” option. On iPad app, there is only a “sign up” option that says it will “automatically log you in if you have an account already.” Which I do. I click on the Google option to use my gmail and it says the “account already exists, please log in.” But there’s no log in option. And it didn’t auto-log me in like it said it would if the account was found to exist. I love Canva but I can’t give an app 5 stars if your basic log in function is broken. This issue exists only on the app and it’s very frustrating. Please please pleas fix your log in page. Edit- here’s a workaround to the jankyness that is the Canva login page: use the “other ways to log in” option, look to the very bottom and see manual email login, and log in that way. I refuse to give a good score to an app that doesn’t even know how to make a basic log in screen. Get better developers, or a better marketing team who thought that design was a good idea..Version: 4.41.0

Love CanvaSo I’ve been a pro user of Canva for about 3 years now. Love everything about it. So user-friendly, many templates to choose from anything you need they have it it’s easy to navigate your way through the app. It’s so much more. The only thing I have a slight complaint about is not having the option to blend the photos. So like trying to create a flyer for a sport or memorial. It’s all doable, but the photo looks copy and paste whereas on Photoshop, you could like blended into the background and I wish that we had the option to do that without having to do so get there that’s probably my only complaint other than that I love cava and that’s why I continue to pay for the monthly subscription. It’s worth every penny it’s how I do my business, its how I create certain things for my my kids. I love it I just wish they had more of the options that photoshop does so that we are able to execute a lot of the things that we have to do. So PLEASE PLEASE make a option to BLEND BLEND photos..Version: 4.81.0

Too finnickyI LOVE the canva website. I use it all the time. However this app is horrible. I can only use it vertical, which wastes screen space. Zooming in is not as easy as it sounds. The app should flip to horizontal mode when a user moves their phone. The app does not save pictures in designs. I closed a design to come back and finish and the picture was gone. Twice! Also, I duplicated a design to change the picture and the app would not let me move, remove, replace, or trash the picture in that design. This particular design I did on the website then went into the app to duplicate and change. Text editing is tedious and sensitive. I tried for several minutes to make a short, 2 line sentence to one. The app kept undoing my work. Overall the app is so sensitive that when trying to edit or move one piece (text/picture) it messes with the other pieces in the background instead. It’s a big time waster. I hope canva takes this into account and makes the app better..Version: 3.34.0

Love the desktop version, HATE the iPad AppI am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function..Version: 3.80.0

MessyI’ve been using this app for several years now. I’m a serious, paid Graphic Designer. When I began designing with this app I thought maybe the “messiness” was my own mere confusion. But with daily (attempted) navigation I’ve realized the app design is faulty. I honestly don’t know where to begin. There is way too much going on on any given screen. It’s difficult to organize, move, and arrange projects((?)too many different project/folder sub categories!) Im losing projects among folders. I really think this app needs a makeover and different approach. Stop adding so many new features and consolidate the ones you do have. This app is a prime example of service overwhelm. I’m only using a couple features even with Canva Pro because so many of the features are just… a mess. The buttons you’d expect don’t exist and the ones that do don’t do what you’d expect. there should be more obvious guidance than communicating with a robot. Update- I CANNOT BELIEVE CANVA INTENTIONALLY LETS THE APP/SITE MALFUNCTION IN ORDER TO DO MAINTENANCE WITH NO NOTICE OR WARNING. I MAKE MY LIVING OFF USING CANVA DAILY. DOWN UNTIL 11pm? THATS AT LEAST 100$ OUT OF MY POCKET THIS IS UNACCEPTABLE!!!!!!!.Version: 4.103.0

Happy mindHappy mind I've got a couple Instagram accounts, and no two have the same features as the other. It's incredibly confusing and annoying to switch between two accounts on the same app that don't even have the same features. One might have a different, newer version of DM's while another has been stuck with an old version and has never been updated. For the past two months my main account has been action blocked almost every other week. Instagram has made me change my password 8 times within then as well. I rely on posting often to keep my audience and gain new followers (as well as to catch the eyes of potential customers, as I am an artist that makes money off of commissions) and I obviously can't do this when Instagram blocks me from posting. I don't share my account with anyone, I've never purchased followers, and I've never used any third party apps with Instagram. So it's beyond me why they keep doing this. Happy mind Not to mention, the support is awful. If you have an issue or if you need help with something, you might as well forget it. The support team is incredibly unhelpful and has always been this way. I've seen accounts post highly illegal content that Instagram deems as safe for all ages! Even after reporting. Any legitimate problems I've tried to report have been met with silence. Happy mind The idea of Instagram is great. But the app itself is becoming worse and worse as time goes on..Version: 3.129.0

CANVA CAN DO IT!!In the realm of graphic design software, Canva stands out as a beacon for both seasoned professionals and newcomers alike. Its ease of use is unparalleled, making it an ideal platform for those who prefer a more straightforward, user-friendly experience. The interface is thoughtfully designed in favor of a more intuitive layout. This simplicity, however, does not compromise its capabilities. Whether you're working on intricate designs or basic layouts, this software provides all the necessary tools without the clutter. The software's minimalistic approach is a designer's haven, offering a serene environment that fosters creativity and focus. I find that it significantly reduces the learning curve, making it accessible to a wider range of creatives. The software's efficiency and fluidity in handling different design tasks are commendable, enabling users to bring their visions to life with ease and precision. I highly recommend Canva to my fellow creatives who seek a blend of simplicity, power, and elegance in their design work..Version: 4.87.1

What would make Canva inclusive and antiracist1). many teachers like math. Canva needs a selection of math graphics that are modern, diverse, and not stereotypical. Stop showing pictures of Asian 10 year old standing n front of a chalkboard filled with advanced math. It perpetuates the stigma that Asians are smarter in math and that it’s standard for 10 yrs old to be doing calculas algorithms. 2) need more pictures of colored kids and families. In education there are classroom that are all brown, all black, some with very few whites and some very diverse. Also teachers are not all white. Learning happens in classrooms but also outside, in museums, at the grocery store, at home 3). Math is more than just formulas and boring worksheets. It’s playing with manipulative and using computers and calculators. It’s sketching graphs, looking at patterns, collaborating , noticing and wondering. Ok. This will get you started. Looking forward to seeing changes. I had made a tweet several months ago and the response was we are adding new images everyday. Been waiting..Version: 3.115.0

Turns out such a nice is a scamJust a warning to those wanting to use this app or website in the future - I fell victim to this company charging me for a subscription that I DID NOT sign up for for $119. I brought it to their attention and they told me it takes 10-20 business days excluding weekends of course to see my refund they “promised” me. After reaching out to them on more than one occasion (Day 10 & Day 20) as well as being in contact with my bank who said two separate times they did not see any refund deposits anywhere at all, I NEVER SAW MY REFUND. They gave me a BS refund receipt saying it was sent but of course there’s nothing on my bank statement and it’s now days past the 20th day. USE AT YOUR OWN RISK. Once they have your bank information don’t be surprised if you see $100 charging - business must not be going well since they need to scam people for money. I know times are tough for everyone during this pandemic but still. Truly unfortunate..Version: 3.64.0

Why?Okay, can I just start with saying that on a computer this is not one of, but THE best for editing pictures or making social media posts. Unfortunately though you probably saw my star review, EXTREMELY unfortunate. I hope before you read the rest that you know I understand and appreciate all that you guys do and only write this to figure out why I -and likely others- can’t use this. I used Canva on my computer for a while and really liked it! I then decided it would be easier to just do it on my phone for easier access. Once that happened I was really excited, I mean one of the best image editing software apps ever on my phone! Now, once it download I opened it trying to recall my password as it loaded when it just kinda closed. I tried again to no avail. It basically would just open the Canva screen and then close the whole thing. I then tried to see if it needed an update. Nope. I just want to use it. ❤️ Thank you for reading this review and have a positively perfect week. ❤️.Version: 4.36.0

Good AppHello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!.Version: 3.35.3

Just sick over the newest updateI just used the app on my iPad this morning and created a couple wonderful easy ads. Then I updated to the latest update. What a shock when I went to Canva to create a quick image a few minutes ago and the whole thing was COMPLETELY DIFFERENT! Now I cannot use it in landscape mode, it is stuck in portrait, and my usual pictures I had in my account (not on my camera roll, but downloaded ones) are no longer there. The whole thing is a lot harder to use. The whole user interface seems to have a lot more hoops to jump through. Did someone think this would be be better? I love Canva, and use it all the time on both my desktop computer and the iPad. Now I guess I can’t use it on the iPad anymore. This change was a BAD idea. I’m glad I found out before I upgraded to Canva for Work. I was going to do that this week, but now I’m not even sure I’ll stick with Canva. I am one unhappy user. Please, please, please can we have it back how it was before?.Version: 3.1.2

Almost PerfectCanva is an amazing app but definitely does crash and reload. A lot. However, I do notice that it does this when creating planners over 85 pages or so. I understand why it does this - because the app states you’re getting to the layers threshold for the design, however, I don’t know who sells a digital planner without tons of tabbed links and pages. For this type of digital product, 130 plus pages is very common - especially with a dated calendar as you need to include 365 days, 12 months, etc. So you cannot create a dated planner in this app. It has to be un dated and you only have the ability to add up to a maximum 12 month pages, 12 week pages and 12 day pages. These must then be duplicated in the pdf annotation app to get more pages. It’s a minor inconvenience, pretty much for digital planner makers, but realistically a planner is a design option in Canva so they should be fully supported if that’s the case. You have tons of pages with a lot of repeating check marks, boxes, graphs and other design elements. This is the only “negative” of Canva that I see.Version: 4.87.0

Great app, one significant improvementGreat app, amazing on the desktop version, nearly perfect. There’s one area of the mobile version that leaves significant room for improvement. There is a significant continuity error when switching between desktop and mobile versions of the platform. When working on the desktop version if you switch to mobile or vice versa nothing in your document will be in the same place this creates issues with saving printing and sharing your document, depending on which version you are using. So basically you can’t switch between mobile and desktop version of Canva without there being issues with elements being in different spots on your document. This has been an issue for as long as I’ve used the application, and never been fixed. (For people reading this the developer response does not address the issue, the issue is not general synchronization, it’s placement of text and objects being displayed differently across synced devices. This app is still good, but expect this may be an issue).Version: 4.66.0

Great app for people who don’t have a background in graphic designing!I use this app for my business promotion and designing. It has been very helpful!.Version: 2.8.6

Canva Pro FULL RefundI had opted for a free trial of Canva Pro and subsequently forgot to cancel the same. As I had a team member of my team, the amount was charged for both of us. Being a student, this was an immense expense that derailed my budget for the month, and possibly the year. Nonetheless, Once I approached Canva and explained my problem, the team offered a full refund as a gesture of good will. Additionally giving me 90 days on the subscription, free of charge to reconsider re-purchasing the subscription. This was more than I expected and unbelievably nice of them! I’ve been using Canva for more than 5 years now and have really gotten my family and colleagues on board the Canva Bandwagon. We love it..Version: 3.53.1

Easy and Fun!Canva is so easy to use.. its fun and quick! I can’t wait to design my next project!!.Version: 3.1.0

Great app..!So powerful! 👍.Version: 3.21.0

Can’t switch accountsApp is ok - just wish we could switch user accounts on the actual app..Version: 2.8.6

Perfect for AdsLove the options!.Version: 3.15.0

Update needed!!I keep on being kicked out of the app on my phone!.Version: 3.34.0

New update bugsEver since they updated my app is lagging big time - worst part is when I go to edit a photo that I have previously edited from my phone photos - it somehow puts the photo back to its original before it had been cropped/edited and it’s extremely frustrating..Version: 4.52.0

Difficult to upload more than one pictureDifficult to upload more than one picture.Version: 3.134.0

Great appWill be better if it’s easy to use when you select or zoom.Version: 3.16.0

Amazingly phenomenal appThis is app is absolutely phenomenal everything s so easy and they make you look soooooo professional!!!This app allows you to really make your posts look so professional without having to pay a professional I make all my logos with them also.Version: 3.4.0

Problem Solved by using CANVAA 💯 stars review would be not enough. You are the Best..Version: 3.92.0

Great graphic programLove your graphics and design program that has greatly inspired my imagination to higher levels . I use your website to help my business thank you Canva !.Version: 4.128.0

Unable to download videoUnable to download video it was working fine last week.Version: 4.128.0

Love itOnce you get a hang of it, it’s so easy to use..Version: 4.128.0

Money makerI mean I have been using this software since a kid to make money. Use that as a motivation.Version: 4.128.0

Seems good until…There is no option to skip ahead or behind in a song, also why can’t I download my video????? I’ve followed all the instructions in troubleshoot and NOTHING. It stalls in the same spot every single time! This was a video meant for my fathers funeral and I needed to put it on a USB for the funeral home..Version: 4.128.0

Collage photoJ’avais besoin de faire une collage photo de style « mosaïque » et Canva m’a fourni les outils et templates nécessaires pour le faire rapidement et efficacement. Gratuitement!.Version: 4.127.0

It is such a good app it literally makes my students happy when I use it heheSuch a good app when I use the app it makes my students happy.Version: 4.127.0

Amazing!Better than Google slides, easy to use and not hard, really good designs and enjoyable, 5/5 for sure!.Version: 4.126.0

Long time user, first time reviewerThe app is even better than you expect. It’s easy to use and has great templates..Version: 4.126.0

Good appThe best app.Version: 4.126.0

For a secondThey have to be there at seven.Version: 4.126.0

App reviewAmazing app I Loved it.Version: 4.126.0

Super helpful for beginnersFirst time writing a review after using this app for 4 years for my lash business. His app has given me the tools and templates to bring my vision to life! Received many compliments on my content..Version: 4.125.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.130.0


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