Bloomberg Professional Customer Service

Bloomberg Professional Positive Reviews

Good. But needs improvement and added featuresGood, but needs added features. Like a more detailed and organized MON and businessweek magazines section. Also the ability to track portfolio groups in RT. Ability to read magazines subscriptions and newsletters. Overall features improvements are needed. There’s a big gap between the terminal and the app abilities..King122112Version: 2.1812

Great for Research and Preset MonitorsCan update research notes, access street research and also navigate through other offerings much easier than past versions. Doesn’t have all the functions of the terminal, but pretty great for monitoring names while traveling, accessing news and saving down documents to IPad or IPhone that allow you to read them offline. Thanks BBG developer team!.Luvs2SploogeVersion: 2.1906

BBG on the goI can use IB and MSG without having to log in on the computer! News with alerts are great so I can see article titles on the locked screen, my preferred setting for all news apps, so I can click on the ones I want to read. Latest markets info is there, securities I search on the terminal show up as recent ones on the app and my favorites are saved. It’s great when I’m on the road, running around between meetings (okay, sometimes during meetings) and on evenings/weekends without cutting into my free time like it would otherwise. So glad my teammate showed me how to use it!.SashaAndTheCityVersion: 2.2202.1

Great, with in thing missingI’ve mentioned this idea a few times to our Bloomberg account rep, the app needs to have the Most Active function which is a valuable tool on the desktop program to see what stocks are moving within indices, stock screens, etc..ATX ChillVersion: 2.1914

When can I log in Bloomberg terminal using IOS version Bloomberg app?One thing that often let me feel disappointed is to sync BUnit when I need work remote. I would like to have the way Interactivebrokers verify the authentication through IPhone fingerprints..GLuoVersion: 2.1911

App ImprovementsExcellent APP if you haven’t leveraged it for new communication feature in past 6 months you should do so. A lot of great new feature available.Bloomberg FAN DGMVersion: 2.2003

Getting thereThe app is great for some things (IB and news in particular) but has inexplicable feature gaps. It’d be great if it could support EMSX, provide more fixed income functions, and generally continue to move in the direction of making more of the terminal accessible on the go..LoudnotesVersion: 2.2108

It’s okWhile it’s not as user friendly as the terminal, it’s better than not having access when out of the office..Joe VottoVersion: 2.1810

Bad updatesOverall solid for checking news, but really need to reinstate the sort/filter function for research reports. Made no sense to take that out. Otherwise, would’ve been a 4-5 star review..Thehobbit51Version: 2.2318.1

Perfect on M1 MacBook AirThis is a great option for Bloomberg Profesional on a M1 MacBook Air since there is no native install. Any chance you will approve this for a native download as post 11.3? Thanks again!.Mloomis00Version: 2.2108

Horrible UX updateThe most recent UX update is very counterintuitive. A large chunk of space on both side. Big waste of my screen space..DuguswordVersion: 2.1811.1

Solid app, solid developer responsivenessNot complete terminal functionality, but large availability of useful functions..UswkneVersion: 2.2109

I miss EQS and other functionsFor bloomberg go be a mobile first company they need to include not only security and monitors but all functions from the terminal as well.Faraujo128rjVersion: 2.1711

Good for quick things, but weak for credit investorsGood app for IB, news on the go and basic market level tracking. Unless I’m missing something, I’ve found no credit oriented screens with functionally like on the terminal (CAST, YAS, HOAS, QR, QMGR, x credit CF) to name a few..Nate5238Version: 2.1910

B-Unit featurePlease add the B-Unit feature. That way we won’t have to carry the bbg fingerprint scanner with us all the time!!!.Mr.trifVersion: 2.2011

Vastly improved over the yearsJust waiting for them to add MAV..BetterOffLiquidVersion: 2.2008

Let me see a monitor on the dashboardHi, please give us a chance to see a monitor, or worksheet with securities on the dashboard..BeglhrVersion: 2.1901

Good to haveGood app. I like how I get notifications on my phone..Pasttense101Version: 2.2018

This is how you do an appFolks, you have to pay for this service. It's about $2300 a month (with exchange fees) but that's what it takes to play in the pro's. For those who don't understand, this app is a perk for Bloomberg Terminal users who are investment professionals. Tip of the spear. Not your pappy's stock broker peddling mutual funds but but people who actually drive the capital markets every day. I wish everyone could enjoy news that doesn't include mindless adverts and hype about the Kardashians or nonsense about Trumps hair. This app (and the Bloomberg service) isn't about driving ad dollars. It's about delivering information for real professionals who are gladly willing to pay for it. These days all of you have allowed advertising to corrupt your content and your perception of what really is news. Here we get the real deal. In plain amber fonts without even photographs. It's not sexy and we like it that way. Like the old days. The only suggestion I have for the developers is to make the app more like the Bloomberg Terminal service. Make it as close to that experience as possible. I've been a Bloomberg subscriber since 1993. That's about $650,000 I've paid in fees for the service. And I'll keep on paying until it stops making me money..HamcapVersion: 2.1703

Works greatThis app works perfectly. I use it with touch ID which is better then using your B Unit obviously. I am usually on my terminal but the full functionality is there. Of course the homescreen is optimized for your phone so you probably will not use this to chart multiple securities. When you login here, its logs your terminal off. Also you will get calls from customer service if you forget your b-unit (24/7 so that 2am call is coming from overseas lol). I get my notifications for various features (daybook etc.) exactly when they come out. The price is $2500 a month but actually its free with your bloomberg anywhere membership. I would not pay more then $1000 a month for just the app (i only use it once in a while) but anyone in finance already has a terminal so just make sure you have a bloomberg anywhere terminal. Its nice to stay connected, like when you're at the airport or stuck in traffic..Eden TorresVersion: 2.1511.1

Good start, room to improveFirst off, this apps is not for you if you are not already a bloomberg anywhere customer. That out of the way, my benchmark is the blackberry version that I regularly use. This version is very nice by comparison. There are two modes. One, you log into using your bloomberg id. From there you can log into a citrix-like bloomberg anywhere where you can see your familiar screen real estate from a regular bloomberg session. You're warned not to do this with a 3G connection. I found that I can live with the first mode but noted a few alpha software type glitches. When reconfiguring the panels for the front screen the whole app fails to launch. I've tried two versions but the only fix is a re install. I complained on bbg chat "help help" that the chat functions were only available in the terminal login mode. They told me they were working on adding this feature to the main screen. Pros: looks nice, lots of screen real estate Cons: not as stable as the blackberry version (yet) and no chat functionality without the high bandwidth terminal login.Mr b in canadaVersion: 1.1.4

Fast and always usefulSo useful, obviously limits compared to desktop, but I use this every single day. Love the daybreak podcast !.Montreal UberVersion: 2.1803

Add download offline optionSo I can read on subway!.ShrottVersion: 2.1803

Great app.Don't leave a negative review if you didn't read the description. It clearly states that the app is only accessible to users with Bloomberg terminals. Then you can generate a B-unit token. Love the app..ArjunCheemaVersion: 2.1801

No support from iPhoneImprovements keep rolling in but too many bugs come with it. Hyperlinks to full story in message have disappeared in the latest November release. Very odd that there's no support mechanism in place from iPhone..BamboviVersion: 2.2.6

Excellent appAll the features of a Bloomberg workstation (except for launchpad) now available on an iPad! Interface is easy to use. Provides access to two panels and IB Manager + real time quotes.StochasticsVersion: 1.0.2

Live the app!! Worth getting an ipad/iphone just for appThis is amazing!! With the bloomberh anywhere app all my wildest dreams have come true! Im a bloomerg anywhere subscriber and the fact that i have the full bloomberg terminal accessible from my ipad is just wonderful. Sure it doesnt have multiple windows or launchpad as far as i know, but its not supposed to be a replacement for your computer. I just love using the ipad app instead of my computer for smaller tasks. Te iphone bloomberg anywhere app just got released and thats a wonderful Addition to already having an ipad. One minor thing i noticed is that in iphone version on homescreen there is an option for "portolio" where i can go into my individual portfolios and see performance. This is something thats missing from the ipad app. Sometimes i dont want to launch the full terminal and use my b-unit on ipad, and just quickly be ale to glance at world markets commodities and my portfolios from that main page when ipad app starts with the 2x2 grid multiple pages. Would be great if you could add a "portfolio" option to ipad app just like its present on iphone..Mirzank reviewVersion: 2.0

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Bloomberg Professional Negative Reviews

Newest Version Shows Continual Movement Away From Understanding UsersFor casual monitoring of messages and markets, it’s an acceptable add-on to the terminal, but when attempting to do more, the app falls short. While there are some useful enhancements with the latest release (better access to monitors, security page) it has removed some good functionality (linking market pages to home screen, IB notification on home screen, news layout on tablet, organization of news, consolidated home screen of market, message & news) and made some naive blunders (5 year Treasury as benchmark for the bond market, Today / home screen). Terminal mode on tablet is clunky and Apple keyboard overlays many key areas, especially when messaging. In 3 hours of use today, I experienced the one crash & a completely blank screen. Developer appears to be shifting focus to phone users over tablet. Talking with one sales coverage today, he would be ditching the app in favor of Surface and the full version. Essentially, despite its ease of access vs the full version on a laptop/Surface, there are too many short comings to the app when attempting to do real work. I have passed along usage comments to my Bloomberg coverage & app feedback..JgreenertVersion: 2.1712

Re-Order in SecuritiesThere should be the ability to re-order and prioritize what information comes up on equity securities. The idea that ESG, as a large block, should come before a company’s financials is odd and that should be up to the user, not Bloomberg. Different users care about different things, and prioritization should be up to the user. Push alerts are also terrible! “Larry Summers says…” comes up more than anything (although we are now getting a lot of Bill Gross says…”). I don’t care what those guys are saying as a push alert. Most don’t. And yet I can’t seem to get a push alert on the type of information that I would prefer, which is quick hit information that is data driven. Killing the Larry Summers says and going more toward data driven information alerts would be better for the users..Rrubin34Version: 2.2320

Terrible change in latest update with shocking lack of thought on the part of developersPreviously I could scroll down the list of recently viewed securities, view a chart and come back to the list, click on the next security, view the chart and so on and so forth. Now it after I view the chart and click back, it brings me to the top of the list and then I have press and extra key to see “more securities” scroll all the way down tens of securities to select the next one. It slows the process down 3 times and obviously makes it more tedious. How can you be so THOUGHTLESS with your changes??? YOU ARE SUPPOSED TO MAKE IT EASIER AND MORE EFFICIENT.LI DubaiVersion: 2.1911

Latest version a big downgrade- “Portfolios” lags to the point of being unusable, takes 2 mins plus to load if loads at all - otherwise just keeps spinning. - where did the refresh buttons go on multiple views including Portfolios??? - in Research inexplicably you deleted the stock symbol of the company next to the reports - now have to open the pdf to find out what company the headline is referring to - terrible! Overall this latest update made the app materially worse - can we go back to the old one? If it ain’t broke don’t fix it, please!!!!.Pruv1Version: 2.2109

Lousy app and lousy supportI’ve had a ticket open through the terminal for a full month. The tech team just now asked me for information that is already in the ticket. They haven’t looked at their bad data on their quote line for over a month. They have atrocious customer support and almost non-existent documentation. They make zero version control visible to the user. Don’t waste your money on the terminal, and this app is very, very poor. If Bloomberg were not a quasi-monopoly, nobody would use it..Another foodieVersion: 2.2008

Could be way betterWhy they haven't added a yas or other pricing page for corporate bonds is beyond me and would greatly improve functionality. Also why no trace? These can't be that difficult As other users have noted the "updates" are all pretty useless. They continually improve things on the margin like notes - does anyone use notes? IB notifications now stack on the lock screen but there's no way to see beyond the last one received.C3245thgyVersion: 2.1901

Terrible Update for IPadThis update for IPad was terrible. They completely redid the interface and look and everything I had saved was gone. I would never have downloaded the “new” look had I known. I can not replicate the screen I had- even after calling the mobile help line- and the user interface is not intuitive. I agree with other reviews that the “Today” screen is useless. I am extremely annoyed with this product and the way the new look was rolled out....Icarus kidVersion: 2.1710.1

Moving backwardsI use Bloomberg’s app at home on my iPad for work. Recently every update adds enhancements that aren’t useful and get the way. The “Today” screen/feature is useless. On top of that my security monitors become more and more unstable with each update. If Bloomberg keeps moving in this direction, I’m going have to fire up my clunky laptop..Torpedo8Version: 2.1710.1

WorksheetsHow do I delete securities from my worksheet? I see there is an edit button on the top right but the security list doesn’t show up as an option. Also, when I add the securities I need they show up at the bottom of the worksheet with so much space in between..RonsunoVersion: 2.2414

Worksheet Views PainfulDevelopers: PLEASE FIX COLUMN WIDTHS. With every update, the problem gets worse. Unable to view more than two columns of a worksheet on an iPhone 13 6.1” because ticker description column width is inflexible. Only way to view more columns is by holding the phone in landscape mode, which is a ghetto solution. MAKE COLUMN WIDTHS FLEXIBLE, not dependent on index tickers. It’s like basic Excel….TSec25Version: 2.2213.1

TerribleI can no longer export/share research pdfs. One MUST view them in the terrible Bloomberg pdf viewer. Bring back this functionality or I will have to replace my entire mobile workflow with AlphaSense, which will mean I’ll be using bberg solely for IB. terrible design decision shame on you app developer..MischifousVersion: 2.2416

Incredibly badThis app is borderline useless. No matter how many times I uncheck and recheck the markets I want to see on my home screen it simply will not show them to me. Spent hours with the help desk on this but they never got back to me with a solution. You can check messages and chats but that’s about all it’s good for..CrankybutfitVersion: 2.2001

IPhone 7 IssueWhy is the app forcing users to have a certain iOS now? I'm using an iPhone 7 and have never updated due to the confirmed reason that Apple purposely slows the device down. My Bloomberg access was working just fine till the other day..Econstantine35Version: 2.2004

PORT Not Visible in UpdateAs a previous reviewer said, a mid-June update broke PORT. The first column is so wide that no additional columns are visible. There have been numerous updates to the app since and this still remains an issue. I have also reported it to the Helpdesk to no avail..IPhone_User10Version: 2.2113

SlowMy app doesn’t refresh. When I logon it takes about 3 minutes to load a security or messages. All of my other apps work fine so it’s not a connectivity issue.Dunit737383Version: 2.1903

Does not work on ios 15 anymoreForced updates and breaking device support is a peculiar strategy for a product that costs more than a manhattan studio..Pmpmpmpmpm1Version: 2.2310

Issue with switching monitorsIn the latest update u have to lot of time shut the app to switch from one monitor to the other.Ajay abrolVersion: 2.1811.1

PORT is FUKT in latest updateColumn width takes up the entire screen if you’re lucky enough to not have died waiting for port to actually load..Mateo999Version: 2.2111.1

News feed cannot update automaticallyHave to refresh manually. It’s really bothering..GfdcyttfVersion: 2.2018

So slowAfter their update, this app has become so slow and its almost unusable. Whatever they did to the stock monitors/launchpad is the worst upgrade of all time..Rbtrage79Version: 2.1816

UI team needs to resignTrading off functionality over simplicity makes Bloomberg app completely useless..Joey9999999Version: 2.2417

Horrible app!What horrible app, very slow. It takes forever to open, and slow downloading news.. very frustrating..PruchicagoVersion: 2.1912.2

Please fix the bug w iPhone XS Max. Can’t search.When clicked on the search button, it said unsupported tab..Kengor2012Version: 2.1812

PortfolioNeed gain loss for a set period. On the iPad version need also the link to radio..David GibelliniVersion: 2.2007

Annoying upgradeAfter hours moved not showing anymore for US equities.Jmoney305$Version: 2.1906

Radio always crashesDoes last more than 2-3mins before stopping.Er17hornerVersion: 2.1808

Can’t open the appCan’t open the app after most recent update.DzhaniiVersion: 2.2003

The useless news pushes need to stopThe annoying pushes news headlines need to stop , they are not relevant to markets.Gregoire2125Version: 2.1802

Lost student access 😠Due to covid need to be in person now…lame!.SophieWaters22Version: 2.2303

DES page should be easy to copy for all securitiesDES page should be easy to copy for all securities not IPAD APP Please do so.BradGoldingVersion: 2.2007

Bloomberg anywhereDoesn't work. Need a ID and password, no explanation of how to get them..OakvillianVersion: 1.0.2

This was done on purpose to make you purchase Bloomberg Professional.That's the first thing that crossed my mind..Moi? Pas toi?Version: 2.1611

LoginAgree w Oakvillian...nd pswd & usenm & some other unit #, but no place Togo and set it up....somebody help....Mr. De-railVersion: 2.3.6

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