Norton Password Manager Customer Service

Norton Password Manager Positive Reviews

User friendly and awesome featuresI really like the Norton Password Vault. Not only can you store passwords, but also addresses and it has a wallet section for your cards, online banking and apps such as cash app and Venmo. You can make notes and generate strong passwords that are automatically saved and add another layer of protection by clicking the toggle switch that activates the need for the vault password to access a certain app or profile password. You can also select sign me in automatically for each individual website, which is super convenient. The password manager section on your safety dashboard tells you how strong your passwords are or how many times you’ve duplicated that password, how long ago you changed the password for each site. It has an option to auto change it right there. You get an overall score on your ability to create strong, safe passwords. When you generate a password, you can edit it, and make it longer or smaller and it tells you the odds of someone being able to figure out your password. My only complaint would be, you know cause we have to have at least one complaint lol I noticed it doesn’t always update the password if you have to change it, so I get stuck because it tries to enter and old password. There may be a way to fix this that I’m not seeing but that would be the only thing I dislike..Dreas86Version: 8.3.0

Useful PWM but w/potential for moreI started using Norton to manage my passwords across both my phone and computer. It does a good job of managing my passwords and auto populating logins. Once I was able to migrate all of my passwords to the vault, it has been insanely easy to use for the most part. I say for the most part because there is definitely still some room for improvement. First off, if you already have login for let’s say, Chase, but you create it yourself instead of going straight from the Chase app, Norton won’t automatically pick your existing account up and will prompt you to create a new login. Additionally, I originally had all of my logins within Apple Passwords. The process of moving them all from my Apple setting to Norton took a bit of time. If they had an auto migration feature from other sources, that would save plenty of time..Colin6478Version: 8.7.0

Works but needs to load fasterI’ve had Norton for about 8 or 9 years. It has worked well except for one recent day when it just wouldn’t come up (the only time) and one major problem years ago (I let the tech person into my computer and he wiped out all my passwords and they couldn’t get them back; never again!). I have to say, I don’t understand why Norton isn’t straightforward about offering a full package including all virus prevention available. I thought I bought everything and then find out later they are offering a different anti-virus package, and not cheap. They charge plenty and that should include everything. I also don’t appreciate that passwords won’t automatically load unless I use Norton’s search engine. I am now duplicating passwords on the “keyword” app on my devices, which are mostly what I use. Lastly, Norton Password takes way too long to load when I’m trying to get a password. I sigh a lot when I go to put in my Norton passcode because I know I’ll have to look awhile at the picture of that poor guy who shows up each time at the wait screen. He must be very tired of showing up to wait with me! Norton, if you want to keep most of your customers, you need to upgrade a few things, and not at their cost..AnntyEmVersion: 7.4.2

LOVE this app.This is a great cross platform password manager. I've seen some of the bad reviews and I find them unfounded: 1. "The pass word won't paste" - that is a function of some websites, for security they block a direct paste to the password field so you have to jump through hoops to get it pasted. I fail to see how is this an app issue. 2. "Locked myself out of the vault" - what are the specific circumstances? Are you attempting to reopen from the same account and the same credentials? I don't work for Symantec but I have been using the Norton vault on a daily basis for about 5 years and have hundreds of passwords there. I use it both on my Windows and iOS devices and I could not live without it. I have seen other password vaults and they don't seem any better or worse to me, just different. I love all the features including the password gen, sure some things could be better and some other features could be welcome but I highly recommend this app., especially since is free if you already use Norton in other platforms..IEVC2013Version: 8.2.2

Great app (finally) but awful supportI spent some time adding in all my passwords in this mostly simple to use app. I then realized that Touch ID would not be a great option in my country where you could easily be forced physically into pushing the Touch ID button if your phone was violently stolen - which happens. It's not evident how one switches off Touch ID in the app - there is no switch for this. So I did live chat with Norton. The person was clueless- didn't know the answer. And he said that Norton no longer support the App as of June 2017 - true/untrue? A dismal and useless support service. I then spent hours looking at alternative apps with the prospect of having to rewrite all my passwords. Then I finally figured out that if I disable the PIN it also disables the Touch ID - which is fine but not at all properly labeled in the App. The support was just lousy and I wish I could bill the support agent for wasting hours of my time looking for an alternative when, if he had known his product would have taken 10 seconds to give a proper answer..PeturbedVersion: 8.6.3

Affordable Norton 360My Norton 360 Deluxe gives me peace of mind that all my internet devices have superb protection at an affordable price. The Norton Premium product I also use is well priced. I have exclusively been using Norton products and have found no reasons to switch security providers in 20 years. None of my devices have ever been breached with any attacks, personal information theft, malware, or any of the ways hackers take over your computers system. That is attributed to their encryption capabilities. And now Norton comes with the most important protection you have to have voice protocol network or VPN.! The excellent password manager is easy to use and edit as well it warns you of reused passwords that should be changed. I have found they have also improved their products with new enhancements over the years. If you like you can purchase it for two years (I did )or more and forget about renewals until they notify you it’s time again. It’s that affordable and completely reliable. Best of surfing to you..Bnrbnsn20Version: 7.5.1

Update version doesn’t work and customer service is nonexistant from NortonFinally fixed it almost a week after they were informed there was a problem that tech support didn’t acknowledge. Don’t they use their own app? I’ve used this successfully for several years. The new “improved” version wallet does not work on an ipad or iphone. It crashes. I’ve made that comment several times, when asked to rate it within the app, but it still doesn’t work. As an update, he couldn’t resolve the problem and told me to contact Norton help for them to access my devices to solve the problem. I called the helpline and got a woman who didn’t have a clue and wanted me to do exactly the same things I had already done three time before. Did she really think the result would be any different? Finally she made an appointment for a level 2 tech to contact me by phone. The call was supposed to be yesterday at 11 am. I’m still waiting for the call. The call came 4 days and two hours after the scheduled time. I wasn’t in a place to take the call. I just got in and saw an update was available. It works! Finally!.!!!!!!!~!~!Version: 8.0.1

Fantastic App! Use it daily w/ no issuesI use this app multiple times a day with no issues. I’m surprised when I read others reviews because I’ve not experienced any of the issues they describe. In fact, this app has helped my family become more secure with our logins. The only reason I didn’t give it 5 stars was because I wished the app offered a reminder to save new login information without having to sign out of where I was. Example: I just set up a Cavna account and Cavna kept me logged in. I almost forgot to log my login information in the vault otherwise I would have lost the password and would have had to reset it. The only time I get the question if I want to save to the vault is when I’m logging in for the first time, not when it’s being set up. Other than this issue, it is nearly perfect app that I find easy to use everyday and again has truly helped me become safer on the internet..FutureMeadowsVersion: 8.6.1

Why didn’t I start using this sooner?Managing my passwords had become very frustrating. The idea of generating truly secure and unique passwords for all my various logins was not something I thought I could trust. What would happen if I lost or forgot one of the new passwords? Finally, the whole password thing overwhelmed me and, out of desperation, I tried generating a new password and login and put it in my vault. When I went to login to that site again, I was prompted to use what I had saved in my vault, and one click later I was logged in. I really had no idea it would be that easy. After I felt more comfortable trusting the app, I dug a little deeper and saw that several of my logins were repetitive and should be changed for better security. Looked easy, so I followed the simple instructions to make my online accounts more secure. It was all a lot easier than I expected. The sense of security is great. I highly recommend..BudobillVersion: 8.2.2

Quick to learn, easy to useI have used a variety of password managers and have always gave up on them while maintaining most of them in Google. And then I found out how easy it was for people to get my passwords when I left my Google account logged in somewhere. So I started using keychain on MAC a bit more but kept it synced with Norton because I knew two is better than one and I would not always have access to MAC. Now I sorry keep Norton up to date (my MAC was stolen) and began to trust Norton in holding other confidential information such as bank card numbers, addresses, etc. it’s super easy to link w your mobile device; using biometrics to login. I also enjoy that I can have my mobile device not only notified of my vault being logged into but also be the device which approve/reject prompts go to, giving me peace of mind that no one is getting into my account unless I have them to opportunity..Polk312Version: 8.6.4

Love(d) the appI used to love this app and the way it seamlessly integrated online, with my work PC, and my personal iDevices. Then, I started having problems, which were mostly resolved after three calls to support. However, I recently upgraded my work computer. I went to the Norton site to download The ID safe and install it only to find out that Norton is no longer supporting this product as a standalone package. Between that and my iDevice app closing on me every time I want to go to or search my notes, I now need to shop for an alternative solution. While I know and trust Norton, and although this product generally gets very good ratings (that have soured since Norton made this decision), I neither need nor want a bundled product. In fact, I cannot use a bundled product on my work computer, and it is superfluous on my phone and iPad. Sadly, since the product no longer receives support, and therefore kills my app when attempting to open my notes, I cannot give the app 5-stars, and I have already moved on to another product well-regarded by PC magazine..LisaJean314Version: 4.6.108

Excellent & Reliable!!!It works well on my iPad & Desktop! I see alot of bad reviews but I’ve had NO issues & I always kept a notebook & pen as backup anyways! It doesn’t always ask to “Save Password” on my iPad when I’m on the Safari Web Browser, it only asks on the Norton Main Search Engine Browser, & it’s different to unlock the Vault on the desktop, but it does automatically ask to save/update a password on there. It’s easy to edit passwords & is SAFE to store important information in the Notes!!! Touch ID is the best too, not only time consuming but it’s locked different on the desktop too if you have the TouchID setting on, so it’s difficult to look through it on the desktop without having to unlock your Vault with the main password, which is is no biggie to me! I appreciate the extra lock on the vault! Thanks Norton!!!!!! - Happy Member since January 2019.*NesaVersion: 8.7.0

Dependable and Universal, with Room for ImprovementNorton Password Manager has proven to be a reliable and indispensable tool in managing my digital life. It provides robust security features and the convenience of cross-platform access, making it an ideal choice for anyone seeking a comprehensive password management solution. I greatly appreciate its cost-effectiveness - it’s free, a rarity for a service of this caliber. The ability to synchronize passwords across all my devices has been a game-changer, offering seamless access to my accounts no matter where I am or what device I’m using. However, the user experience could benefit from a few tweaks. The recurring authorization alerts, particularly on the mobile platform, can be a bit intrusive. Each time I open the browser, it prompts for approval - an extra step that interrupts the browsing experience. While I understand and respect the importance of security, I would appreciate an option to adjust the frequency of these prompts. Despite this minor gripe, I remain highly satisfied with Norton Password Manager. It strikes a commendable balance between security and convenience, and with some fine-tuning, it could easily become the gold standard of password management. It’s a well-crafted tool that I wouldn’t hesitate to recommend to others seeking a reliable password manager..Madtank10Version: 8.4.0

Though it ain't a Single Sign-On (SSO) platform, it really does come quite close to it!Norton's password manager clearly improves my experience as a technology user. I simply need to remember a single strong password, and Norton Password Manager handles the automation of over a hundred of my distinct strong passwords. Ah, and it does so by securing my touch points across the web and apps for all of my devices; smartphones, tablets, laptop and desktop. Though SSO's strive to achieve similar user experiences, they do so by enabling this convenience through secure and strong authentication. Hence, you still must ensure to guard your devices, software stack and your now single strong password created for you by Norton Password Manager, against all vulnerable phishing and brute force attacks. Though Norton Password Manager is not a full blown Single Sign-On platform, it certainly does come close to it!.PLBeniquezVersion: 8.5.0

Everything -everywhereThe Norton Password Manager helps me keep all my passwords, safe and accessible across all my devices. This is so incredibly important to me! I am one of those that gets frustrated with the dual authentication, so sometimes having to re-verify as I login on the device gets annoying. But I know that they are keeping my information safe, so I let it pass and move on saving or creating a new login. Depending on the site, password manager will automatically save the password. If not, then, it’s easy to log out login again and have have it saved the password, just don’t forget to keep the password in your clipboard. I gave this for stars just because I think there’s always room for improvements, and Norton does a good job of making upgrades to apps and websites. Just give them time to do so..Blueyz64Version: 8.6.4

ComfortI don’t know about you, but I was scared to death about putting my pass codes just……out there somewhere. That changed when I started using Norton Products and was introduced to Norton Password Manager. At first I found the program was too hard to deal with so I just didn’t try. After a few years of watching and reading about Password Manager I tried again. And! either I got better or they made some client friendly changes cause I’m a HUGE fan now. And with Face Notification it’s even more easy to use. And I’m not the least afraid because I trust Norton big time. I really like the product so don’t get disappointed if you have a hard time getting it to feel comfortable. Just remember… do you want something easy or do you want something that scammers can’t break into????? Buy it!!.MikeinaubreyVersion: 8.6.3

Absolute must for cyber securityNorton and lifelock have saved my tail on multiple occasions. They alerted me when suspicious activity had occurred on my Equifax credit report and assisted me in discussions with the bank trying to figure out the situation. As far as Norton goes, the service is pretty good. Password manager is extremely convenient with generating complex passwords and storing them all securely. The VPN is also very useful to when trying to browse and not be tracked. Only complaint I have is with their computer software. It constantly tries to sell you on upgrading your service. It’s not a dealbreaker for me and I mostly just ignore it, but it would be nice if those offers stopped being suggested after you tell it you’re not interested. Overall, I would highly recommend this service to anyone..PickledToesVersion: 8.6.4

Good app, but not what they promised originallyI like the concept of a PW manager app, and I liked it even more when Norton made it available offline so long as you had the vault password. Then for some reason, which I am not aware of, they decided to change it to a web based app. Not to sound paranoid, but it makes you wonder why they decided to go that route instead of storing your passwords locally on your own machine, then giving you an option to sync to a cloud or other service only available with a subscription. Then even if you went with another program for protection, you could still have your passwords, they just wouldn’t sync unless you paid for Norton. Sounds logical to me, but I guess they need to focus on enormous pop ups telling me my computer has too many “junk files”. I’m starting to get some Hegelian dialectic vibes. Well the devil you know is better than the one you don’t I guess..Pax Romana 8Version: 8.5.0

AmazingWorks even when i don’t feel like it!! Have gotten multiple alerts over my 3 yrs of using and have not yet gotten an error (as far as i know on my side but have been saved thousands of dollars ; not to mention hundreds of hours ; trying to recover what I had lost OR had been taken from me - simply because I didn’t know how or what to watch… to monitor my own cyber protection and although I had been lucky so far I knew it couldn’t last ! When I Heard Elvis in the morning of the radio and were promoting LifeLock are in 360 to give it a try, all I can say is: PHEW!Not a moment to soon; thanks to Norton Lifelock 360 I feel confident and safe paying them to monitor my accounts and help me prevent my identity being stolen; especially without me even knowing it was or had happened!!.Angibabe13Version: 7.5.1

Fantastic App to Keep All your important information!This app is one of the best downloads I have ever made, no joke. I use it constantly to store any password, credit or debit card, or personal important information that I need. I read that some people say it’s glitching but I haven’t experienced that at all. I am so happy I only have to remember one password and Norton does the rest. I have this app on all my devices and have never once had an issue with it. Sometimes it does take a minute to login but that is because, depending on the protection you want, of all the security measures. I would recommend this to anyone who is tired of trying to remember password after password for every site on the planet. I now have over 160 passwords saved and Norton helps me sign into all of them with little to no hassle. 💟💟💟.Night IrisVersion: 7.2.0

URL/Username checking issueI love my Norton Password Manager (and have relied on Norton products since the earliest IBM PCs) but I’ve encountered an issue… I happen to be a software consultant and have multiple clients with software in the Cloud hosted by the vendor. The web address for each starts out the same and then has a / followed by the client name and environment (PROD, TEST, TRAIN), each of which may have different data. ALL of them use my work email address as my login. But when I try to save another of these various instances with a different password, I get told that I already have an entry at that address for that login. So I think that it may only be looking at the first portion of the URL, which doesn’t work for me. For most people, this won’t be an issue, but unless I use the same password (and have only one Norton entry), then I have problems..ScdallasVersion: 8.0.0

Great App (when working)I love this app, great place to store all my passwords instead of trying to remember them. Usually works great but it stopped working for me about a week ago. Chat support told me it was a known mobile app issue and that it should be resolved in 24-48 hours. When it was still not working more than 72 hours later Chat support now tells me to contact the Norton online forum because they don’t deal with apple products. This is the Chat support the app itself takes you to. I asked for the phone instead which told me to try a delete and reinstall. This eventually worked but the app fought against signing in at first. Kept rejecting my VIP request approval. But finally let me finish signing in and app seems to be working fine again. The frustration caused by the poor support and the signing in problems cost them the star..JtheweirdOVersion: 5.0.187

One-Stop Shop Covers AllNorton has always been one of the leading antiviral providers for both personal and business clients. Had gotten away from them in the early malware evolution. As that threat has grown and perpetuated to an exhausting level through the computer on line sales sites of everyone; my protection software increased to met my protection needs with 4 additional software packages. This went on for a decade or so, but even with all that, I experienced the calamity of being hacked. So after 2 months of changing accounts, I investigated Norton as an improved software big brother. By migrating to Norton, I was able to eliminate all the other service packages and put everything under one roof. Results was a huge savings with even more coverage. Why would you not do that?.Scotsman12Version: 7.5.0

App is good but not transferable.Ever since Norton merged with LifeLock they have been, obviously, obsessed with monopolizing the security segment. They will save all of your passwords but if you get a new computer or change your account, you cannot transfer your password manager to a new account. Norton also bombards you with “doomsday” pop ups and emails about how you need to upgrade to a more expensive plan to get “all the protect you NEED.” I have a Norton account and 2 LifeLock accounts and Norton has yet to put “2 + 2” together and consolidate my accounts. Soon, I’m just going to move on from both. I have been using Norton (and formerly Symantec) products for more than a decade and previously would have recommended them to everyone but, I don’t do business with companies that try to make monopolies. Keep looking, you will find a company that makes a good product with out the huge price and monopoly..JustJimmyGVersion: 8.2.1

Absolutely worth itI love this product! I have literally a hundred passwords that I have to keep track of due to my job as a medical professional, this keeps all my passwords safely on my phone and multiple computers so I can log in to any site I need just by one main managing password that saves all others. It work’s fantastic! They also notified me when someone was trying to open an account at Wells Fargo in my name. I called Wells Fargo to let them know that I got a notification and they were clueless on what to do. I called Norton and they knew exactly what to do and got to work protecting me from fraud. I have recommended it to all my family and I will never again go without it. If you are thinking about getting it I would highly recommend it!!.Dr.NTEVersion: 8.2.1

MAKES LIFE EASIER!I say it makes life easier because for me this is true. No more do I have to get my password book out. Find I didn’t update any changes in my password book etc. In addition, signing into various websites I visit often, is a breeze! I also don’t mind that if there is a problem I need to work on it to fix it, I can usually figure the glitch out in just a few minutes too. Norton does offer this password saving program in their anti-viral programs as well, with support. I found I didn’t really need that so I just have this part of their service. If you down load this APP have patience and take your time. It’s a bit challenging but so worth it in the end. I have been using this app for about 8 years now!.Brinkle20Version: 8.6.3

Works pretty wellI like having an app that works across both the windows and iOS platforms. They seem to have solved the problem of forcing you to sign into your Norton account every tome then sign into your vault. Now the vault just sends me a notification on my phone to approve my pc login, and that notification opens with my face/fingerprint etc. on my phone it comes up to auto fill just like the iPhone keychain. So now I have very complex PWs. The only problem is exporting your vault once in a while to save. It just puts the export in a square on the screen and you have to copy and paste all the text manually into word. It would be VERY helpful to be able to download it and import to excel as a delimited file. There is no save feature when you export. Still glad I started using it!.Conative55Version: 8.6.3

What HappenedI absolutely loved this app because the interface was pretty good and I got to have touch ID logging in. The main reason I used this app though is because I didn't need to put in a URL. Just wanted a place to save passwords. Why'd they have to change it to a requirement.. Guess I'm off to look for a new app. Latest- Kept this app on my phone so I could see the passwords i had previously put in and due to lack of time was slow to move over to other app. Hoping they changed the URL issue I checked back quite a while later to find out that happily the URL wasn’t required anymore. As far as I’m concerned it’s back to being a great app. Could be a little easier to see the password quicker that you put in as right now you have to go into edit first but not an issue for me when I get the other features i want..WishinbetterVersion: 5.0.187

Significant work arounds to make it workIt has become very challenging to bring up a site using PM. Often it will populate the ID/PW combination when logging into a site, then the site will indicate it’s an invalid combination. So, I have to delete the ID/PW that PM populated and backup to the PM login screen for that site and copy each (one at a time) into the site’s login screen. At other times, PM does not even populate the ID/PW for a site’s login screen, again forcing me to copy both. Another issue I encounter continually is that PM indicates I am running an old version of iPad IOS or IOS, although my software is operating at the most current level. With significant contortion, I can get PM to work but I’m very concerned that my wife will never figure this out if necessary, as she does not work with PM on a regular basis. It really should not be so challenging to use that only a very patient and regular user can do so..CFII PilotVersion: 7.5.0

Ease of use is keeps improvingI have my phone synced with my two Windows 10 computers thanks to this wonderful tool. If I create a new account on my phone but discover limited website features on my phone’s browser, I just switch to Windows. The login is virtually seamless because the phone app asks permission to sync my password vault. And my Windows browser knows all the login info necessary to pick up with the login and go. I have tried other products like this one, but I’ve always hit a proverbial wall when it comes to mobility between my computing platforms. Now that my phone OS allows me to choose the Norton Password Manager when searching for a saved password *and* make it the default, I am enjoying greater utility on all fronts..DangerUXBVersion: 7.3.1

Pros & ConsPros - works well on the phone. Trusted brand. Secure and easy to use. Cons - terrible for the desktop. Don’t install it. The software is set up, automatically, to grab every password you enter on the internet. If you have passwords that you don’t feel comfortable retaining within a password app, the software will fight with you every time you type them in. It’s a real battle. You have to tell it “no” multiple times and it screws up your login. I don’t understand what engineering genius on something so private as a password ap designs a product that tracks all your desktop inputs to attempt to capture any login that you deem confidential. It’s the most stupid thing ever and a perfect way for Norton to tarnish what would other be a decent product..Version: 8.0.1

Best Free Password ManagerI’ve tried all the the password managers on the App Store, if your like most and don’t wanna pay then this is the best free option. You aren’t limited to one device, I have it on both my phone and computer. You aren’t limited to saving only a few passwords. It works well in place of Apple password. There’s categories for your wallet info like cards and banks and for addresses and notes. It has a good password generator and a secure browser. You just have to remember vault password cuz you’ll be screwed if you do. There are better ones out there if you don’t mind paying for it but this one has never gave me any trouble and it’s free. Id have to pick fuzz off a peach to find something bad to say about it..Wavyy\\scuммVersion: 8.4.1

Like the vaultI really like the vault and the security it provides. Specifically I love the fact that it requires a two step process to access through my phone My only complaint and it’s a big one so that’s why I only give 3 stars. The vault is very difficult to use when setting up or generating new passwords through it. So as a result I find I have to still create my own passwords and write them down before the vault will even accept them and ask to remember them. It makes it extremely difficult and frustrating to use the vault to actually generate new passwords or allow me to edit and cleanup older passwords that are less secure Hopefully someone will actually read this and either provide more assistance or a more straightforward step by step tutorial for setting up new passwords through the vault Excelbiss.ExcelblissVersion: 8.0.1

It’s usually helpfulNorton password manager is usually helpful so that I don’t have to remember or look up passwords for websites every time I try to sign in. I would like it to be easier to look up passwords manually and update them manually when I need to sometimes Norton doesn’t always kick in and give me the password for the website when I’m trying to sign in. Then I have to go look it up in a password file that another company built. Sometimes Norton get stuck on giving me an old password or one that goodness only knows where it came from. Also, recently, it’s been giving me an update box over on the right hand side of the screen a lot of times when I’m signing in on the website and then update box has an old password in it and I can’t update it. That needs fixed..Bob19594Version: 8.5.0

I would give a 5 star rating, but I wish I could back them up elsewherePro’s: I really do like the app, it’s easy to use and seems to be secure. It’s also the only free password app I’ve come across so far that allows unlimited passwords. Cons: I really wish I could back up my passwords to iCloud or securely download them to my files ect. As of now they’re all inside this app, so if anything happens to the app.. (or my phone?) I’m guessing they would all be lost with it? So, I’ve been having to write them all down elsewhere, therefor making it double the work. And the reason I wanted this app was to have something that made this whole process fast, easy & secure so I didn’t have to do this, but have peace of mind knowing my passwords will never be lost or leaked..Mamawolf777Version: 7.5.1

Peace of MindI got Life Lock because family members had there social security number used to get unemployment illegally. But once I signed up and started using all the features of Life Lock by Norton I could not be happier. It stopped people from pulling my credit report, protected my computer phone and laptop from viruses. I would get alerts when a auto draft from one of my band accounts that I did not make. I called the bank and stopped it before the funds where pulled from my account. If you are like me and paying for viruses protection for your company why not get the one that will protect your finances for it’s the same price. I’m a very happy customer of LifeLock by Norton..FireBug2EMTVersion: 8.0.1

MehI’ve been using Norton Password Manager for about a month now, after a friend in IT security explained how important it is to protect passwords. I have NAV, so I didn’t want to spend $ on another app and Norton Password Manager is a free add on. So far I’m not impressed. It functions as a basic password manager but it doesn’t have the extra features that would make internet life easier. It doesn’t have web form fill in functionality, I can’t share passwords with my wife, and the cc wallet didn’t automatically populate when I use my cc. Password manager does identify weak and duplicate passwords but the updater is a beta version and didn’t work for me. More importantly, it doesn’t scan for breached accounts (a fee based add in for NAV). I guess that’s why it’s free. The basic functions work so I’ll continue to use it..ClarkesCanVersion: 8.6.4

Norton Life lock—I love this app!As someone who has lots of passwords, I especially love its password manager feature. I can generate a password with features that I select, and then set it up to automatically sign me into my sites via my thumbprint or facial recognition. It also has other great features like a vpn, and a tool that allows me to see the information that sites like white pages and others have on me, as well as a tool to request that my info is removed. Lifelock also contacts me when a credit check or credit card application has shown up for me. So far, these have been instituted by me, but it’s nice to see how quickly they contact me for verification..LeeW26Version: 7.5.0

FIXED - Black screen after logging inThanks for the update!.--- Mykwon ---Version: 6.4.43

ThanksHaving had my accounts broken into before I was super careful about everything I did but that doesn’t matter it takes something like these Life locks and the Norton virus protectors and trackers to stop identity theft and just plain theft I’m glad I spent the money. Deanna.MorMor2017!!Version: 8.0.1

Perfect solution to strong passwordsWorks well and keeps all my accounts safe. Would be nice to be able to unlock browsers with Apple Watch.WuvappsVersion: 7.5.1

Setting it upIt took me about 2 hours to set it up with the help of Norton Support! It wasn’t very user friendly but I am getting used to it now!.Setup difficultVersion: 8.7.0

I will use no other. Norton is my one and only choice.Excellent quality and services. Simply the best. I have never used another product besides Norton. I have no intentions of using anything but Norton products..Ms_MaloneVersion: 8.7.0

The best in password managerImpressive.JMMoraVersion: 8.7.0

Solid app.Using it for years! Does a great job!.SvcamaraVersion: 8.7.0

GreatI love knowing my passwords are safe and if I forget them they are available to me..SimplysierraVersion: 8.7.0

Mots de passe.J’adore.ForestreneVersion: 8.7.0

Très pratiqueJ’aime la simplicité de Norton password Manager, je peux avoir les mots de passe très complexes sans me soucier de m’en rappeler. C’est super!.Vibe75Version: 8.7.0

Great APP.No more forgetting passwords!.Very.very.very unhappy camper.Version: 8.6.4

Password ManagerCoolio. The best.ComputerBoy2003Version: 8.6.3

Reliable and SecureGreat app that I’ve used for years!.NormgerlVersion: 8.7.0

Best protectionI love this Norton. It has saved my keister many times with my notifications with let me know that all my data and personal information was safe never had a problem. I tell everyone to get it lol.Mustang JingerVersion: 8.7.0

Great PW protection!The Norton Password app works great across platforms and is always there to keep my information private and safe!.Fireguy57Version: 8.7.0

IndispensableSuper produit de Norton Un incontournable si vous avez plusieurs abonnements , gestion facile des mots de passe sur pc et mobile Je le recommande.JF792Version: 8.7.0

Love itGreat way to securely save and access passwords..ThrunCVersion: 8.7.0

Works great!Works as expected. Easy to use on your iphone!.Sailer4195Version: 8.7.0

Easy SecurityAnymore, there are so many passwords needed. Norton gives you a home to keep them all..Miket0742Version: 8.7.0

Norton Password ManagerA real secure time saver..Norm03Version: 8.7.0

Easy and secureBeen with Norton for a few years. LastPass before that. N is packed with more and suits our needs the best.KademeeVersion: 8.7.0

Secure and safeI especially like having access to pw across devices. Simple to use. Step verification helps to put things as ease as well..LovetopullVersion: 8.7.0

Excellent produitExcellent produit..Rich@50Version: 8.7.0

Norton PasswordExcellent app! I have been using Norton Password for years now as the manager of my passwords and would be lost without it. Secure and easy to use. Love it!.NetfaringVersion: 8.7.0

Great appI like the face recognition piece for ease of entry. Should once and awhile make you sign in anyhow.Rooster100$Version: 8.7.0

Super peace of mindI love this password keeper it is so easy to use and with the feeling of knowing that my passwords are safe from strangers and family..Andy999ppVersion: 8.7.0

Great security additionSo far I like it, I feel much safer.Brent5151Version: 8.6.4

Extremely UsefulWhen used with my iPhone, I able to track my password between the phone, laptop and desktop. Great tool!.Jad875Version: 8.6.4

Works wellIt works as advertised.GoforstanleyVersion: 8.6.4

Norton IDSA safe way to protect passwords.Snowshoes BroVersion: 8.6.4

Love the AppLove the App! Very secure for passwords.WalkerkbVersion: 8.6.4

Norton is the best.I have had a Norton/Symantec account for 20 years or more. NEVER had an issue, they have never let me down. Top of the line. Reliable. Professional. There if you need them. I will never use any other company..Frewts FloverVersion: 8.6.4

Norton vaultJ apprécie beaucoup le système de voute des mots de passe. Très efficace. Merci.!!yzabVersion: 8.6.4

It’s all you need!Works like a charm. Thank you..CorabbusVersion: 8.6.4

An excellent application for everyday use.An excellent app very useful..N0e0n0oVersion: 8.6.4

The Best Password Vault, periodThe title of this review should say it all…..UllahwVersion: 8.6.4

Great productGot this with my cell plan. I really enjoy the vpn and pw manager.RickyofRocksVersion: 8.6.4

HelpfulEasy to use. Appreciate this and the sense of security attached to this function..Cin2723Version: 8.6.4

Great productThis app makes it easy to store and retrieve passwords. Instead of me trying to remember a different password for every website, It generates and stores unique passwords, making transactions more secure..B11ueVersion: 8.6.4

SecureI feel secure with Norton. They keep Thor program up to date. All of their apps are easy to use and give the information I need..ShrejaVersion: 8.6.4

Great productI’ve been using this product for a while now, and it has simplified my life tremendously..___LingLingVersion: 8.6.4

ExcellentGreat product by Norton, as expected.Sir MNBVersion: 8.6.4

Beats Last PassTo get everything that comes with Norton and a great password manager, Last Pass is history for me..Unsatisfied user 9999Version: 8.6.4

Handy toolWould be lost without this app..Aging IIVersion: 8.6.4

Password managerWorks perfectly and links to sites to automatically enter addresses and passwords.AdrenalyzVersion: 8.6.4

Very handyWhenever I need my passwords, they are easily accessible and ready to use.BigRigxdVersion: 8.6.4

Excellent software - made my life so easyIt works as intended..Abhi134Version: 8.6.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 8.7.0

Norton Password Manager Negative Reviews

Constant server errors the past few monthsI have been a Norton customer for many years, I am a LifeLock and Norton 360 subscriber for the past few years. Have been using Norton Password manager for almost 3 years and have loved it and put many friends and family on it. Starting a few months ago, it has been constantly logging me out on my phone, and when I try to log back in, after password and Authenticator app confirmation, it will keep giving “Server communication error, please try again”. At that point, the only solution is to try later and use my Apple Key chain (thanks for that backup). Norton password app on iPhone becomes useless and can’t use it to unlock desktops either. This is not just my iPhone but is happening randomly on my wife’s iPhone as well. 2 different iPhone models, both iPhone 13’s, and have tried numerous times to uninstall and reinstall the app to no avail. I have loved this app and have become dependent on it and hesitant to change, but these months long repeated failures keep costing me time and Aggravation I can’t afford and concerns me about the security and reliability of my data on a security product. I am hoping this resolves itself soon or will be forced to switch to another product. Apple keychain built in to iPhones and macs is pretty good and saved me many times with Norton is failing, but I wanted my security info on a separate service that is cross platform compatible..Redeemed 42Version: 7.5.2

My Budget MinderA LOT of times since the turn of the year, when I enter my PIN to retrieve a password or user ID, it rejects my entries — several times before giving me an hour time out. Curiously, this seems to take place whenever customer service advises that representatives have a high volume of service requests. I mean, really! A few hours later — today it was five hours, yesterday it was three hours — and wouldn’t you know, the system recognises my credentials again. Badly impressive, because whenever this happens I cannot get into any of Norton applications, not just the password manager. So, please, Norton, expand your systems’ capacity to process log-in attempts, even during the high-volume hours. Presently, I wonder whether any of the Norton products are doing me any good, or whether they inadvertently seep out my personal information at the very moments I cannot get into my own account or use my password vault to my advantage. I do not like to give a below-par review, so I will add one star to my rating. That is, on a positive note, the password manger should be restyled as a budget minder. The password manager feature seems to do a great job of curbing my spending when I undergo the frustration of rejected PINs and passwords the system should know. Okay, so it protects me from me, which was not my intention in signing up for this..4M9R6Version: 7.2.0

Flee from this company like your life depends on it!I use this app for about five years and then about a week ago it forced me to sign in with my password and not Face ID. Since I was in a hurry and needed to get a password, I thought it would be quicker to just use the Apple login option on that screen. When it told me that this would link my Norton account to my Apple account I was not happy, but decided it was still better to get into Norton now and change the settings later. The first thing it made me do, after signing in with Apple, was to create a new password. After doing that, it logged me in to my Norton only to find out that the 300+ entries that I had stored in there for my personal and business, we’re all gone. I called Norton tech-support and three representatives, including a supervisor told me that there is no way for me to recover my old account and that anytime you change your password it will delete all information. I wouldn’t be so upset if they had warned me of this prior to using Apple or prior to forcing me to change my password. I will do everything in my power to let anyone interested in a Norton product, that they should run the other direction! This is a massive inconvenience for me as many of these accounts will never be retrievable along with info on multiple different physical safes that I own..J TeamVersion: 8.2.1

It’s nice when it works2.5 stars really. When it’s working, it works well and does what it’s supposed to. This is my first password manager so nothing to really compare it to. But about 1/4 of the time I get the “something went wrong” message and either the mobile unlock just doesn’t work, or it won’t even let me sign into my password vault. This is what’s happening to me right now, after turning on my computer after it had been shut down overnight. I just can’t access any of my passwords. Update: sometimes the issue previously mentioned can be solved by restarting. But if you are using more than one chrome profile on your computer, usually one of them can’t open or use the password vault. Also, on my phone, the password vault is suddenly requiring me to enter my Norton 360 password to open the vault (which I stored in the password manager under the reasonable assumption that as long as I remembered my vault password that would be enough). So you need to remember multiple passwords to even be able to use the vault. And you never know how long it’s actually going to take to access your passwords—could be 30 seconds, could be 10 minutes, which makes things dicey if you have a meeting in the morning, for example..Eduardo GilmoreVersion: 7.5.1

Ridiculous!Spent all night adding my passwords to the free app. Not very often you see a free app for passwords. I was impressed by this so I did some reading and wanted to give their LifeLock a try. This is where the problems began. They asked for my password. Says my password is wrong. Ok? So wth I change it. I enabled a passcode. Several times. Which was disabled several times! Every time I added my password it says it’s the wrong password! Ok! I change it again!! Seriously folks this is an app to remember your passwords. I may be blonde but I’m not this stupid!! So I call customer service. He treated me like I was stupid but ok no problem. I wait the dumb hour even though I explain to him that I’m not locked out of the password manager that I know my password I’m just trying to pay for LifeLock and it’s asking me for a password. I’m also trying to add it to my iPad also asking for a password which keeps coming up wrong. Like I said I wait the hour as I was told like a good simpleton. I follow the directions. Pretty simple. Click the link. Password reset. It doesn’t work. I’m currently locked out of the iPad app?? Plus the LifeLock app. However can still get on the password manager! Can’t make changes? Can’t pay for their services. At this point many hours spent but do I want to spend a dime on their service’s?? Hmmmm I might be rethinking this one!!.Queen7338Version: 7.1.325

All my passwords were randomly deleted!!/ terrible customer serviceI have been using this app for years. I tried to login on a new device and was prompted to make a a new vault password. After doing so all 100+ passwords I had saved were deleted instantly. Thinking it was some sort of glitch I closed out of the app and when I re opened it all of them were still gone. I immediately reached out to customer service and ended up chatting with a couple different people over the span of about 4 hours only for them to tell me that there is no way of recovering my passwords. Even talking to someone higher up on the phone, they were not helpful and blamed me for not remembering my vault password which I was never originally prompted to make. I have transferred this account to 3 different devices now and this was the first time I was ever asked about a vault password. I’m shocked that something like this can happen and that there is no way of recovering my information. Luckily I had most of my passwords written down somewhere else. I just want to put this review out there for anyone looking for a place to store their information. Be careful because on this app apparently everything can disappear with no chance of being recovered..JaykobFVersion: 8.4.2

Questionable ProtectionNot sure that I can trust Norton 360. I have been getting Open Vault requests, on my phone, at times when I have not attempted to open my vault, from my PC. When I contacted Customer Service via chat, I got a person, with a foreign accent (sounded like someone in India - I should know because I had a career in IT software development and have worked with many amiable developers from India). Unfortunately, level one support did not seem to understand the issue and I was bumped to a higher level of support, who also could not help me. Third level, same result. Wanted me to open my vault. I received two more requests, to open my vault, today, though I didn’t initiate the vault opening. I’m concerned that some nefarious party has obtained my phone number and, if I opened my vault, as requested, would have access to my passwords. Contacted a higher level of customer support, today, by phone. Was escalated twice. Still, no one has a clue as to what to do. They wanted me to open my vault, as requested, though I didn’t initiate the vault request from my computer. Clueless as to what to advise. They want me to talk to her another level of customer support, who is going to call me about this issue . . . ..AreCeBVersion: 7.1.325

Just Stopped WorkingI’ve had Norton for 6 years and have accumulated over 200 logins. When I got my new phone last week, the Vault started acting weird. It wouldn’t populate a login on a page so I would have to manually go into the Vault and copy/paste the login where I wanted it to be. I thought I just needed to redownload the app, so I deleted the app and redownloaded it. Now the Vault won’t let me login with my password, and I know I haven’t changed it in the last week. When I called about getting help, the manager I spoke to, Cusjal(?), basically told me it was my fault because I deleted the app and didn’t know my password, even though I had not changed it, also, there was nothing he could do. That I would have to delete the Vault and create a new one. I literally had everything in that vault, it will take me months to get half of what I had. I don’t plan on renewing my subscriptions, honestly I want to cancel it right now but I need to find something and do research before I do. I will never use Norton again..Bobbiev259Version: 6.7.350

Pray You Never Forget Your PasswordThis App login setup is very weird. First you have to login with your Norton account password, then log into the vault with a different vault password. God help you if you get the two mixed up, or in my case, forget the vault password. There is absolutely no way to recover or reset it. The guide online is misleading, suggesting you can reset the vault password if you have biometrics login setup in the app. Problem is, the app randomly logs you out and deactivates biometrics login. Forcing you to log in ONLY with your password. After almost a year of login in with my Facial-ID I can’t remember my vaults password and after hours spent chatting with a rep I am told the only option is to delete the vault and create a new one, which will trash 60+ passwords saved in it. Why the heck would I want to do that. I delete my vault and I’m uninstalling Norton Password Manager because the single-fail-point engineering is unacceptable. Very disappointing Norton. You guys have really began to slip up on many fronts..A Paying Norton CustomerVersion: 7.5.0

Forget your password? Lose your vault!I recommend Onesafe. Not this app. If you ever forget your password… which never happens, right??? There is no way to reset your password and the only way to use password manager again is to delete your vault and all the info/password you have accumulated. I’m so glad I found the is out early. I have used Onesafe for 10 years now and have over 800 passwords. If I lost that I would be so upset. I was actually trying this app out for my college bound daughter after I set her up in LifeLock. I thought it would be good for her to use the password manager so I tried it out. Somehow in the set up of a vault I mistyped the password and could not log back in, after dealing with support they informed me I would have to delete the vault from a computer. My daughter is notorious for forgetting passwords which is why I though an app like this would be great! This app is useless! I will set her up with Onesafe..Mistybleu05Version: 8.0.0

Don’t Use This AppI used this app for two years. ALL of my passwords were stored in it. Then one day the face recognition didn’t work (it still worked on every other application so it was just this app that stopped working). And, the password also wasn’t working so it gave you directions on who to contact to reset your password. I talked to several people the first day and they told me there is no way to reset my password. I called back two days later and the agent promised to escalate this for me and someone would be back with me within 48 hours. That was over two weeks ago. This is now causing me many hours of frustration to change all my passwords. I thought this was a trustworthy company with good products, but since they can’t reset a password, it makes me wonder if any of their other products are protecting me. I will be changing to another service and also advising others not to use these products..Kimbe60Version: 7.5.1

The Mobile Unlock feature is a Fail!This was a very handy app in the beginning. Then they turned on mobile integration as a form of two-factor authentication. When I open Password Manager on my desktop a notification is sent to my phone to approve opening Password Manager on my Desktop. I approve and I get an error message on my iPhone. Obviously, I have a good network connection because I can sync my vault with no problem. After two rounds with the “help desk” and after deleting the app three times, restarting my phone three times, reinstalling the app three times, and setting the app up again on my iPhone three time, then getting. The same error every time, I am done. I’ll keep the app, but the two-factor authentication between the desktop using the mobile app is worthless. I am actually checking other products because this experience totally bites..TempletonmdVersion: 6.7.350

ReviewsStop asking for review..Heyzeus99Version: 8.6.4

Error after downloadingWhen I try to login after downloading it says error unable to connect to server. Tried multiple times and it is on iPad iOS 14.AvineshanandtVersion: 7.1.220

Super annoyingI get it needs to authenticate me but holy hell every minute or so is a bit much.EricZorVersion: 8.6.4

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