The CarRentals app is your anytime, anywhere car rental companion. Save big on your next car rental, discover the quiet of an electric vehicle, the grip of a 4-wheel drive in snow, or be inspired to find the perfect car for your special occasion. The CarRentals application brings the car rental world to your hand.
Why should you use it? It’s powerful, yet easy to use. With just a few taps you’ll be empowered to create and manage your car rental bookings, including:
• Search and find the type of car you need, from 8 passenger van to 2 seat convertible and most everything in between.
• Compare and select the best price from leading local, regional and national car rental suppliers, including supplier discount prices, mobile only discounts, and CarRentals’ member only discount prices.
• Choose the pick-up and drop-off locations that are convenient for you, at the airport, in the suburbs or downtown. Every itinerary comes with a digital map.
• Enter your driver information once -- and only once; no need to re-enter details each time your rent a car.
• Reopen itineraries on your phone without delay and without going online.
• Rest assured knowing all the information you enter in the app – every credit card, every driver, every booking -- is stored securely.
The CarRentals app is ideal for people on the go, which is just about everyone.
Imagine you’re a last-minute traveler and you need a car. You can use the CarRentals app to book from your iPhone and save time and money compared to walking up to the counter and booking a walk-in rate. In fact, many app users extend these saving and make their business more efficient by providing their teams with fast, easy to use access to low priced car rentals on the CarRentals app. And, when you carry the CarRentals app you get quick access to information about special supplier programs like contactless pick-up and drop-off, skip the counter, and others that can reduce travel friction and keep you safe.
Whether you’re booking a road trip or cruising your hometown, the CarRentals app saves you time and money.
CarRentals.com: Rental Car App Positive Reviews
Price is right!Everything is going great I paid a great price! I also got a better car than I thought I would. This is awesome compared to other companies price gouging customers these days! I changed my day rental to a week when I saw the car..Crystalclear1Version: 21.30
Can’t get my reservation details!I opened the app to get my reservation details, and it keeps telling me to “try again”, because of my connection, or lack there of. But, I can go everywhere else on the app. (and any other app & website), except for getting my own reservation details, so it’s not my internet. They’re quite presumptuous, how they immediately assume that it’s my Internet that’s not working… But, it’s actually their website or this app.. I’m trying to find a phone number to call for help but, can’t find one of those either.
I’ve used this app. once before w/no problem, but then again I didn’t need to get back on the app. to cancel anything or get the details again. If I had, had these issues the first time, I probably wouldn’t have used them this time. But, now I can’t even cancel my reservation, if I wanted to.
I gave it a 3 ⭐️⭐️⭐️ rating because of the frustration I’m feeling at the moment while I’m trying to get my reservation details for tomorrow and can’t!
Instantly, disappointed..Mumzy505Version: 23.7
A Few Dollars Less!!I Always check your site after checking the airline site for car rentals because your site is always a few dollars less. I appreciate that!!.BiltlarsVersion: 23.33
Find best deals on rental carsIf it wasn’t for this app I would have paid a lot more to rent a car for my trips. This app does the price shopping for you and it’s able to find the best deals.1$@{RVersion: 21.06
New accountTrying to set up a new account. Entered my info 3 times but never received a confirmation email and can’t continue as a guest….FifififiwididiVersion: 23.7
ReservationQuick and easy to pick a vehicle of preference or budget, efficient, reliable and esay for any research.Edgar@0623Version: 23.2
Car Rental ExperienceHave been doing a lot of traveling lately. Car Rental has provided a consistent and professional renting experience..Pops!59Version: 2024.41
Best App for Movers and ShakersI travel A LOT, and I must say, this is THE HANDIEST app Ever!!! I have been standing in the baggage claim and have been able to book my rental using this app.
IF THEY ONLY HAD AN AWARDS PROGRAM, IT’D BE AWESOME. 🤷🏾♂️.I. GadgetVersion: 22.46
Ez to bookPricing cheaper on the website.Debbie DragomVersion: 23.32
Does not show what currency is being quotedI live in the US but am looking to rent a car in Canada. The app does not show whether quoted prices are in US or Canadien dollars. Other apps (Budget, Hertz, etc) clearly show that..Wood JohnVersion: 21.48
Cancel or changeIt is very hard to change or cancel a reservation.The GI doctorVersion: 21.26
DreamsYou are on it pulsing like a born star!.Coak_is_itVersion: 2023.43
App is slower than websiteCan’t believe the APP loads slower than the website on my iPhone.Frustrated-201Version: 21.30
I really like this appI really like this app, easy to use and finds the cheapest rentals..Muhittin ibotekbitensayseVersion: iOS App 3.1
Seems working fineThis is one of few car rent apps that actually has good results..RolltunesVersion: 2.2.1
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CarRentals.com: Rental Car App Negative Reviews
Never again!I went to Princeton junction budget branch and both ladies were never accommodating and friendly! The rep gave me a car and when i drove it it said maintenance due, so I returned the car and they replaced it which on turning on said same thing when I confronted them they said they don’t have a car which is nuts! Because I already reserved it ahead, I ended up driving it and when i called up car rental’s and relayed my dilemma i had mixed reactions from 2-3 reps. I tried calling mercer trenton budget and he was nice enough to accommodate me and give me a car which i was able to use!.Julio magsalinVersion: 21.48
Beware!Absolutely disgusting experience with this comp y and NextCar at BWI. We rented with them and we’re promised car seats. We repeatedly checked in the week and day before travel to ensure availability of children’s Car Seats with NextCar and CarRentals. Not assured us it would not be a problem and they would be available. Upon arrival we were told there were no car seats and never were car seats. We were forced to rent a separate car at the airport at the last minute to get our children car seats. Stay away from this company and NextCar at BWI..Jordan.C.Version: 21.48
My reservation was canceledReserved a car 3 weeks in advance. The night before my trip, I received a text from the rental company (Hertz) that said they didn’t have a car for me and that they booked it out to someone else. I prepaid for the vehicle and it has been 12 days and many phone calls to CarRentals yet I still don’t have my money back. Now they are telling me it could take up to 5 months to be reimbursed. CarRentals must have no credibility with Hertz if they can’t guarantee the cars will be there they book..CesskgdfjVersion: 21.30
Doesn’t workFirst use of this app. Put in my dates for a rental, found a good deal, paid in advance and booking is 6 months off of the dates I submitted. Tried to go to the app to access my itinerary and all I get is “sorry, something went wrong on our end.” I just want to get the correct dates but I am now going to have cancel payment and delete this app. Won’t make this mistake again..JkeorthVersion: 2023.48
Changed password, still can’t loginI didn’t remember my password so I decided to reset it and assign a new one. Completed that outside of the app then tried to go back and login again and it continually is telling me that I’ve “exceeded my limit” and that I need to wait 15 minutes. 15 minutes go by and I still can’t login. I think I’ll just use a different site to find my car rental..OndrekVersion: 21.30
Unhappy.We are traveling to Houston and driving to San Antonio for our sons graduation from basic training. Our flight got changed from sun to Monday and they will not extend our car rental. I want to pay the difference and they said absolutely no changes. Sees ridiculous to me when I’m not asking for my money back but looking to give them more business.
Very unhappy customer.Mar_mar1881Version: 21.48
The worst app I ever used!!I make a reservation for a car and for some reasons I can’t take the car even I wanted to so I ask for them if they can transfer the reservation for a different company. I got nothing from them just a offer to pay for another car there is no one to talk with they have very bad customer service very disappointed.Amily6893033Version: 21.26
Don’t useDon’t take car this guys is laying, online say one price then on the spot charges you almost double. I talk with Villanueva on the spot airport Curacao he don’t want help, and on end put me in bad position to pay extra. Charge me two time for insurance instead all $207 what provide online i pay 380$. I use carrentals app and definitely not recommend..TtklubVersion: 21.48
All I get is SORRYI have tried to book a car on different devices and I even put the app on my iPad to try and reserve a car. I have booked with Car Rentals in the past. When I enter my information and click on Reserve, this is what I get: SORRY We weren't able to proceed with your booking. Please try your search again..Kim2B2Version: 21.48
Password IssuesI’ve used this app for years and it has never asked for a password until now. Can’t even use it as a guest. I put the wrong password in twice and now have to wait 15 minutes to try again..MMMMMnnctbmgVersion: 21.04
Work with shady rental companiesWork with companies like Priceless” in Los Angeles that mislead - then hold you hostage when picking up… won’t give your money back if you don’t agree to all their added charges. I’m contacting better business bureau - this app couldn’t care less.RbtBuckVersion: 21.48
Lack of locationsNot clear that the site cannot be used other than local ? Confusing and problematic from the start. Too bad site isn’t a user friendly/ accessible APP. 1 star is even a bit much.Site is worthlessVersion: 2024.4
Stay away!!Stay away with this app. They can easily scam you. My driver license address was my old address this reason I couldn’t get the car and the app did refund me back. The app took my $143 and I didn’t get anything no car no money..SinansusluVersion: 21.30
Bad serviceI paid my deposit and still had trouble getting a car when I tried to get some assistance it kicked me out the system completely and I never got any help.It won’t let me put real nameVersion: 2024.17
Not workingI keep getting an error message that says I don’t have access to the website no matter which button that I press. I just signed up for an account.S'nceVersion: 2023.48
UnstableNumerous times I have tried to setup an account through the app and it never sends link, never allows me to move to another page and buttons to click do not work..DezeVersion: 21.48
UselessWhat good is an app that says “Something went wrong” when you try to do anything? I’m sorry that I signed up and gave them my name. I’m sure they must’ve sold it by now.
Deleting this app now..SonovJorelVersion: 2024.4
You can’t select a carNo way to look for a car rental. The buttons don’t do anything when you click on them..SoNotHappy2022Version: 21.48
Not workingApp is freezing and not working most of the time with message: “It is something wrong on our side, please try later”..Frustrated, app is not workingVersion: 2024.22
UnhappyUnable to get in contact with a person via phone going through a lot to get in contact with somebody.JusstsayNVersion: 23.22
Cannot searchTrying to search for rental for future travel. Search does not work..TheRealMicksterVersion: 2023.48
Do not useYou think you are saving money but in the end, they rip you off! Took over 2 hours to get a car and in the end wouldn’t honor my reservation..JenniRaneriwilliVersion: 21.04
Horrible App.Let’s you book a car for a time when the rental car desk is closed. Spent the night in the airport waiting. Go away!!!.Frustrated in Ft LaudedaleVersion: 21.26
Very MisleadingUnwilling to help until day of travel! Walk, take bus, ride a bike this sight is not what you want. Our car received was to be a mystery and a nice car! It was a crappy 30,000 mile Nissan!.UrmommmasofatVersion: 21.26
FrustratingOnly showing ‘nearby locations’
Couldn’t book a car in the state I’m going to smh.JavaluvVersion: 2024.3
MisleadingNothing is honest about this company! Read the rest of the reviews it’s bad. The worst there’s a big chance you will lose your money. Disgusting Scam!!!!!!.MacusdaheroVersion: 21.48
Tried to rent a carI wasn’t able to rent the app said access denied!!!! I don’t know why I tried 3x same thing happened!.Bad app 3 xVersion: 2023.45
Create an accountYou’re making it hard to create an account.MedaskriVersion: 22.46
HorribleBooked a car through this site. Never again! Don’t do it!.NorahrafuriVersion: 21.48
Be aware of rentals in hawaiiBe aware of rentlas in hawaii they are charging cancellation fee and no flexibility to reschedule even within 5 mins. All their policies are made to earn them money.RonmyselfVersion: 2024.34.0
Hidden FeesMy last rental, I picked up, prepaid 3 months in advance and the rental car place charged me an additional 300 dollars. Be aware when you rent.Circusmomx4Version: 2024.10
Never called meNever received a call about my rental. I was told I was in the queue and never got a call back..RokieuserVersion: 2024.41
App not workingCannot create an account nor sign in. Guess I won’t be using your company.AmigrammyVersion: 2024.4
Can’t sign up for membershipConfirmation was not received..CHJolieangelof starsVersion: 23.33
Apps terribleWill not log me in will not send verification email. Completely useless._phildo_Version: 21.48
Never received a vehicle and was not issued a refundTerrible. I never knew a large company operating in the US would be capable of such harsh self serving conduct against consumers..Lili305212Version: 21.09
Unable to select a locationUseless. iPhone 14. New install. Can’t use the app..Fred the CyclistVersion: 2024.17
Economy rent a carHello. The unfair compagny is Economy rent a car. They have hidden costs if you use your own insurance ?&@!??.Sampi01Version: 23.17
Never use it.USD only. Should be removed in Canada..Ben20132Version: 22.38
Prices not matchingEnd up paying double the confirmation price.TtttcndVersion: 21.48
CURRENCYCan not change the currency from USD to CAD. Beware.MouseyColeVersion: 21.48
Change country and currency???How???.Rez EVersion: 21.48
App cancelled my reservationNot a user friendly app. We wanted to cancel the collision insurance because we won’t be needing it in Canada. The entire reservation was canceled and we lost our reservation! Could not find a decent replacement reservation because we found out too late!.DrcarolendVersion: 21.48
Too good to be trueI like the app. The prices looked too good to be true and after digging into the settings I find that they are in USD. No way to change the country or currency. Too bad for anyone outside the US..FoliverVersion: 21.30
No good since Expedia took overPoor app for finding a car rental since app taken over by Expedia.
Not as user friendly as it used to be. Costs only in US dollars..Ya visstVersion: 3.0
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