Tinder: Dating, Chat & Friends Customer Service

Tinder: Dating, Chat & Friends Positive Reviews

Fantastic app but...Some bugs need improvement. Sometimes I open the app with a message from more than one person so I'll click on one conversation and the app switches the photos of the two people I received messages from. Next I was checking out someones profile when I swipe surge started. I was thinking about swiping right for this person but the swipe surge seems to have removed their profile and I never got to give them the swipe right. As someone who has just moved to a new area and is trying to meet people, this is extremely disappointing to see a glitch like that happen. A new issue that I’ve encountered frequently recently. I’ll receive a message from a match and can only access the conversation through the notification that pops up when I don’t have tinder open. If I open tinder from the home screen icon, it looks like the match is gone. But when I open from the notification that’s still in my phone’s system, I can still send and receive messages from that match. It’s starting to make me wonder how many matches I’ve actually lost and how many were just lost to a glitch in the system. Please fix this..JTD457Version: 13.8.0

✅Hi! If yоu want to find nеw online dаting, entеr сarеssus10 in Gоogle search, a lot of girls and guys onlinе, I already found a girl... As fоr tindеr I have been using this аpp for years now and honestly haven’t had any real issues until lately. My old account wouldn’t mаtch with anyone even whеn it would sаy I havе 99+ likеs. I even tested it by swiрing on every single prоfile a hundrеd times until I ran out of my freе swipes for threе dаys in a row and I wоuldn’t match with a singlе profile even though it was saying I had all of those likes. When I wеnt to report the issue therе wasn’t really a place to dо sо or at least it wasn’t еasily accessible to whеre I cоuld find custоmer service. It just gave autоmated options tо choose and if your problem wasn’t one of the solutions givеn you didn’t seem to have another optiоn to reрort it. I ended up having to delete that account and make a new onе where once agаin it is tеlling me hоw I have 99+ likеs however it tells me I ran out of people to swipe on and neеd to update my distаnce. Which doesn’t mаke anу sensе to me since I already have 99+ likes which shоuld be at mу current settings. Overall, Tindеr needs a better tеch support systеm fоr thеir clientele. Other than that, thе app is okay but thе technicаl issues and lack of ways to rеport them arе incredibly off putting and can mаke it so your accоunt is basically unusable with no wаy to fix it..Kim-//Version: 14.21.0

Changing for the better?Honestly, Tinder has come a long way since I last tried using it. That might not be to everyone’s liking, but as someone hoping to find people to go out with and possibly develop a relationship with, I think it’s pretty good. At this point, Tinder feels like a decent mix of speedy swiping but with enough substance in a profile to get some sort of measure of the person beyond looks - when people bother to fill out their bio anyhow. Obviously it’s far from perfect but dating apps in general are probably a flawed concept. Probably half of the functionality is meant to make things difficult so that you give in and pay the rather significant subscription fees. One pretty specific complaint that I have is that with the subscription comes the ability to send people messages along with the “Super Like” feature. I honestly think that should be available in general without the need to pay. Could just limit the amount a person can do it. I also think it should be something you can do on profiles you’ve already swiped on. Anyways, back to using this app as a distraction and probably little else!.TirnanVersion: 14.14.0

My “Tinderella” StoryI downloaded Tinder because a few friends told me to. I was nervous because I figured it wasn’t something for me. I’ve always been the relationship type of person so I figured an app known for other things was definitely not where I’d find love. Unlike some of these bad reviews I didn’t buy Tinder gold or anything like that, I actually thought the regular app was quite fun. I honestly got addicted to it and would spend a lot of time swiping. I swiped right on this adorable, tall, guitar playing guy and we immediately matched (yay). He texted me first and we hit it off straight away. Turns out him and I went to the same college and everything. We had SOOO much in common. After getting my phone number and facetiming for a couple days, he picked me up and we went on our first date, which would be one of many many wonderful dates. Little did I know downloading Tinder would lead to meeting the love of my life. Just thought I should share my “Tinderella” story on here to let everybody know that while Tinder is super fun, it can also lead to something more than just somebody to text or talk to. :).PedrotheoboeVersion: 12.23.0

Cooperate strikes againI’ve seen the ratings go down for years, and here’s why: Tinder reasonably realized they made more money from people who bought tinder premium or gold in 2015. In the earlier days, tinder gold bought you the most basic upgrades, like unlimited swipes. Nothing special. Today however, they’ve gotten so greedy that they made two separate algorithms: if you’ve payed for tinder gold, you’re placed in an algorithm that will match you frequently with people who swiped right on your profile. If you didn’t pay, then you are enrolled in an algorithm that purposely avoids people who’ve swiped right on your profile. Furthermore, I’ve both the free version of tinder, and I’ve used tinder gold, and I’ve found that disgustingly, you find more minorities and people people with a larger body size tend to appear significantly more frequently on the free tinder algorithm. This overt prejudice blatantly contrasts with how accepting of diversity they seem on their advertisements. Don’t be fooled, Match Group clearly doesn’t care about you and your love life, rather on the size of of your pocket and the color/ shape you possess..HeuUsVersion: 12.20.0

Permanently banned for no reasonI had my account for not even an entire year (maybe 4 to 5 months) and I went to check my new likes one morning. I get in the app and it says I have been permanently banned. I immediately reach out to the $h!t]e$t customer service department in the world to see why my account was banned. Like so many others who’ve had this issue, nothing about my account violated or even came close to violating their policies. My pics were safe and clean, and none of my conversations were explicit or vulgar at all. I explained that my account was suddenly banned out of nowhere and I just wanted to know why exactly it was. When I got a response, they gave me a generic reply saying that unfortunately there’s nothing they can do about it. The ban is permanent. I got zero explanation for why I was banned and the message I got from them was clearly copied and pasted. Also (for those of you that don’t know) when Tinder bans you, you’re very likely to be banned from other dating apps as well. I tried Bumble afterwards and was banned immediately after creating my account..WillBillK9Version: 14.5.0

WelpThey now limited poly couples from having a joint profile, which is pointless because now we’re just going to have more people we end up accidentally matching with that turn out to be someone in a poly relationship. It makes more sense to give people in poly/open/enm relationships *their own category* so that people who are looking for that type of relationship or interaction can find each other, but not ending up in the same pool with people who are interested in monogamy. Tinder is the biggest dating app thus it has the most amount of users, so that’s both good and bad. More people you don’t find remotely attractive to swipe through, and constantly being reminded you have 99+ likes or whatever, but ultimately you’re more likely to find at least a few people to choose from to talk to. A lot of creeps and people that are just looking for hookups, or people that don’t bother to even read your bio and just swipe based on photos, which is annoying but expected on any dating app. But there’s also more of a chance of finding someone compatible. Just make sure you don’t accidentally meet your soulmate and blow it on the first date..BambiRaptorrrVersion: 14.9.0

UghAll week I have been having so many issues with using this app. I’ll open it and then the screen is loading and loading forever but it doesn’t ever load!!!.BeardofchinysVersion: 11.23.0

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Tinder: Dating, Chat & Friends Negative Reviews

It’s a scam!Buyer beware as soon as your payment goes through the will lock your account and permanently ban you!! Customer service will not tell you what you did wrong and won’t tell you what you supposedly violated. I didn’t even have a chance to message or do anything on the app. I signed up thinking it was free. After being tricked into signing up for the gold account, you can’t do anything without it, and paying the $40 my account is locked. It literally locked my account two minutes after they took my payment now my account is under review. It’s 12:30 at night and I’m about to go to bed and it wants me to sit here and send selfies of myself for verification to prove who I am. which I did and my account is still locked once again, this happened about two minutes after it took my $40. It’s a scam soon as I made the payment they locked my account. I can’t even get into the app now!! UPDATE: I just checked my banking account and they charged me over $70 and I’ve now permanently banned. All I did was set up my account and swipe through a few profiles and I’ve been permanently banned after they took over $70 from me this is a huge scam. There is no place to report it. No place to find out exactly what happened or why no information whatsoever all I did was try to set up a profile. I’ve never been on any dating app ever. This is the first time and the first dating app I’ve ever used. What a horrible experience!!!!!.Tira2478Version: 14.13.0

Horrible support.My account was hacked and the hacker must’ve edited my profile or I’m not sure what happened but when I tried to log back in it said my account was banned for violating community guidelines. So I emailed support, I explained the situation and even offered any proof I could gather to show I was not to blame. Instead of offering any help, or even looking into anything, I was sent back an email telling me there’s no point, and I’ll never be able to use tinder again using my Facebook or phone number (you can no longer sign up using just email). I can understand they are trying to keep their platform safe, but considering this could easily be proved if they just looked into the matter, but are in all honesty seemingly too lazy to do so. I was a premium member, it also doesn’t stop your membership. So despite my account being banned for an unknown amount of time, I have still been charged for the membership. They gave me no other notice that my account was banned or even under investigation other than when I tried to sign in again, so I have no way of knowing. When I brought that up to support they said it was my fault because “it’s stated on the bottom of the screen when you try to log back in” but again, I hadn’t tried signing in for a couple months, so with no other notice, I had no way of knowing I had to cancel the subscription. Overall this situation was ridiculous and unessicary..357_t0Version: 13.21.0

Worst app, with the worst support team.I have been a long time Tinder user. I am currently permanently banned from the service, and I am 100% unsure as to why. I was always polite to people on the service, and I never broke the community guidelines. I was always keeping my profile pictures updated as well as my bios. I even went as far as to verify myself for tender, 2x. I randomly sign in when I to find that I am banned. The worst part is the girl that I have been talking to for the last week now has no contact information or way to get a hold of me. On top of that I have now been robbed the $40 due to being a tender platinum member because that’s how you get matches on the app. It’s 100% paid to play on tinder, and anyone who tells you otherwise, is a liar. The most painful part about this, is I want to meet a girl abroad, and now I am completely cut out of that. Thanks to tinder for taking all my money for the last year and a half, and never finding me matches that will respond. Even when I’m paying for the App. Ps trying to appeal with support is pointless. They will take their time responding, and that’s if they respond at all. The first time I messaged, I had someone tell me that my account was banned. Didn’t give me a reason and then immediately close the case so I could no longer message them. Pay for this app at your own risk nine times out of 10, they aren't going to work for you, but in their own interest..CungpowchickinVersion: 13.17.0

BANNED FOR NO REASONI've used the app almost since the app first was created, and it has led to some decent dates and friendships along the way. I truly enjoyed the app (not so much the "match- and-silence/ignore" trend, but that falls on the user, not the app). I've posted rather silly pictures of my self fully clothed. I've never harassed anyone or pursued anyone beyond a clear ignoring of a message or unmatch. Not was my profile spam or fake in any way. I was instructed by the generic automated email when I reached out and all I was told is that I "violated the user agreement or terms of use" or something along those lines. When I checked those terms, there was not one thing that could be remotely close to any term that I've broken that l've done in the years of using the app. And when I replied back with elaboration, there was, of course, no response. They also stopped allowing appeals, so now l'm unable to get back on the app. There are other apps, I know. But this just doesn't sit right with me - someone who uses the app onlv for it's intended purpose and is not life banned for the app for no apparent reason, given no explanation, and no opportunity to fix it. This app was in the end a waste of my time and money (oh yeah, I subscribed multiple times to their advanced features to see who swiped on me because why not?) Beware any newcomer to this app that this is a fairly common issue on getting banned for no reason! Enjoy it whilst you can....GậhchVersion: 12.11.1

Poor Customer Service and Tech SupportI have been using this app for years now and honestly haven’t had any real issues until lately. My old account wouldn’t match with anyone even when it would say I have 99+ likes. I even tested it by swiping on every single profile a hundred times until I ran out of my free swipes for three days in a row and I wouldn’t match with a single profile even though it was saying I had all of those likes. When I went to report the issue there wasn’t really a place to do so or at least it wasn’t easily accessible to where I could find customer service. It just gave automated options to choose and if your problem wasn’t one of the solutions given you didn’t seem to have another option to report it. I ended up having to delete that account and make a new one where once again it is telling me how I have 99+ likes however it tells me I ran out of people to swipe on and need to update my distance. Which doesn’t make any sense to me since I already have 99+ likes which should be at my current settings. Overall, Tinder needs a better tech support system for their clientele. Other than that, the app is okay but the technical issues and lack of ways to report them are incredibly off putting and can make it so your account is basically unusable with no way to fix it..Jen014Version: 14.17.0

Too many fakes, scammers, “catfish”Nothing is done to ensure that the people on the site are actually genuinely looking for a match. Captchas aren’t installed, having a “verified” profile is optional, most members don’t fill anything in the bio because it’s not even required. Often you’ll see people that are thousands of miles away by mileage, or people that are nearby, but their “live in” city is thousands of miles away because they’re just visiting your area. Needs to be a setting to only show those people that are physically nearby and also live nearby, or where you can select it if you want to see visitors. There’s no way to tell political leanings unless they put certain tags in their profile or put it in their bio. There’s no way to know important things like if they have pets or drink/smoke unless they happened to answer those questions-they’re optional. There’s no way to make it so you only see people that don’t have pets or don’t smoke or restrict out certain tags a person might add as their interest, for example “Activist”. To be a better app, these things need the focus, not the cutesy “Vibes” questions that don’t have much meaning to whether they’re going to be a good partner or not. And having to “Boost” in order to be seen by people you like is lame - it ought to just automatically put them front and center for them and tell you if they rejected you or not. But anything for a buck, eh, Tinder?.Navyjax2Version: 13.4.0

Gone down hillThis app used to be great however now the premium prices have gone up but the app has gotten worse, I would get many matches on tinder of beautiful girls however there’s a catch a lot of these girls most likely just want promote their only fans, I’ve had many matches and 9/10 they are just girls looking to promote only fans in United States. I say that because I’ve actually chatted with one of the girls through her only fans to see where she was from. I told her that we matched on tinder and she admitted that she is only on tinder to promote her only fans she also told me she was actually from Whales even though it told me she was just 3 miles away, I know she probably had travel mode or something however this is actually happening more often just recently I matched another girl on tinder and you guessed it, some pretty girl wanting me to check out her only fans. I’m not the best looking dude in the world but in the past I’ve had greater luck, I went on many dates and even dated someone I met on tinder for a while and that was without paying, now I pay to use the premium features and only match girls who only want to promote their only fans. I don’t really want to rip on these girls even though they don’t have the intention of dating on here, however I do want to warn people that tinder is not what it used to be and expect match with people who don’t have the intention of dating..Fun7162Version: 14.7.0

Notifications are belittlingHad a notification today that stated essentially “the only way to get out there in the dating world is to get back online - who would’ve known 😱” not only is it unprofessional to assume that I’m currently wanting to get on tinder to use for dating currently, but it’s also ridiculous to think that Tinder is the only way to meet a significant other. Not only the snarky and condescending wording by whoever decided to write this notification, but to not respect my boundaries of when I chose if I’d like to use tinder for my dating choices or not is crazy to me and others. If I don’t want to use Tinder for the meantime, I don’t need your team to try to convey a disrespectful message/notification to me. Sarcasm towards your clients is the absolute dumbest way to get them to use your app and spend money as well. Not only that, you want people to pay 24 dollars a month for a premium package for a site that has a history of hookups, not long term relationship success. You really try to screw your clients in more than one way. Deleting this app for good tonight, and if you have any respect for yourself, I suggest others do the same as well. Obviously this company cares more about how much money they can get out of you, not how meaningful the relationships and success rate of long term relationships that are built from them. If I could rate this company and app worse than a 1 star, I would..BigMike3621Version: 13.3.0

Tinder Gold Is No Longer Worth Your MoneyI used to unironically like Tinder, even at its base form I’ve gotten matches that ended up leading to great relationships. Unfortunately, as time has passed the company has made taken away features and slowly asked for more money to unlock them; specifically with super likes. I’ve travelled alot and used tinder gold each time I travelled to find friends in new countries. Having five super likes a day helped me stand out from the crowd and led to fairly consistent matches. Even on a base account having access to the occasional super like was a huge help. Nowadays on a base tinder account you don’t have any super likes which is genuinely a huge detriment, and on tinder gold you get five a week. A massive decrease of 35 a week to 5. But the price remained the same??? A super like was a fantastic way to differentiate yourself in an environment where first impressions are everything. And for some guys and gals who are great people but not super models it can help hedge your bets to match with people you have a genuine interest with. I think taking that tool to consistently show interest in people you genuinely like was a bad decision for the company. I use to be a fairly consistent subscriber for Tinder Gold and I used to speak highly of it too, but with these new changes I will never again give this company my money..WordiestTombVersion: 13.8.0

Years of poor serviceI won’t lie, I initially signed up for Tinder when I was 16. And my account was promptly flagged and I was age restricted as a result. Which I can accept because I made a poor decision. But the app told me I could use the app once I turned 18. I’m 21 now and over the years since I turned 18 I’ve occasionally redownloaded the app to try and log in to no avail. Even though I followed instructions to provide them with proof of ID to show I am well old enough to use the app nothing ever worked. I tried again recently out of curiosity but instead of showing the screen that said I had been age restricted it said my account was banned for breaching terms and conditions? I decided to email the support team and tell them my situation, where I said basically what I’m saying now. About an hour after emailing them all I received was an, I’m assuming, auto generated response saying that my account violated their terms and services which is why it was banned. Making the whole process of reaching out for support completely asinine. Complete joke of a support team, and has been for years now. At first I thought about writing a review in hopes a dev might see it and respond like you see in other app review sections. But skimming through tinder reviews I saw no such responses from anyone on the team. So this is probably just screaming into the void but I’m annoyed so whatever..Riley8072Version: 14.17.0

Only giving it 2 stars because I met a nice friend.I’ll keep it short and simple. Here you have an app that’s made to connect people and bring them together. In order for you to see who liked you, you need to pay. In order to get more attention via a boost, you need to pay. You want better “top picks”, you need to pay. If your like me, and already literally hated the idea of using dating apps, then don’t waste your time here unless you have money laying around that you don’t mind throwing at this app all the time. Not only Tinder, but most “dating” apps are just broken. I get the idea of bringing people together along with preferences to narrow it down, however Tinder and others try to fit all groups into one. What I mean by that is - this is a dating app right? Where you go to meet people to, ya know, date? I’d say these apps are broken down into three categories of use - relationships, hooking up, and validation. I’d say most people here are on for validation. They don’t want love, they want the love they get from 20 people swiping on them inflating their ego. The next small group is looking for just sex, and the next is actual dating. There really should be an app out there for people to sign up for just for all that attention people need and want. Dating apps? Ya ok, more like feed someone else’s already inflated ego app..IBLopez33Version: 13.1.0

Horrible customer serviceTinder banned my account due to my masc and feminine pictures not looking like the same person. None of the guidelines where broken and photos are located on other dating apps. Tinders response is “sorry your photos violated our terms of service” but when asked how they refused to answer and restated the question. Now I have emailed back an additional 3 times with no response to follow any email. Update message and reply to tinder after they explain I was banned on accident due to them not updating myself on their new policy We're sorry to hear about the trouble you're experiencing. We've looked at your account and everything seems to be working properly. If the issue persists, please let us know and we’ll investigate. “Well, what a disappointment! I had no clue it was that. I get banned without any warning because my bio has my drag queen social media handle. It has been on the app for almost 2 years, on and off whenever I redownloaded it for a rule that was added in May. After recently checking your updates, I'm baffled that you can say what your job title is and where you work, but I can’t use my job in my bio or in my job:company portion of the app due to it also being the same name as my drag social handle. I didn’t use any of my personal social handles. That's great. Thanks for trying to help, but you guys are the problem.”.Zaya327Version: 14.19.0

Oh boyJust recently got out of a relationship and decided to dive back into the dating app world, and all I have to say is wow. Tinder has really slipped. What used to be a brilliantly simple and effective dating app has turned into a frustrating, convoluted, pay-walled mess. For Tinder to be even remotely useful, you have to pay for it. And once you do, you’re allowed features that are literally free on other apps. Wanna see who likes you? You’re going to have to pay more a month than you do on a Netflix subscription for that. Btw, Hinge does that for free. Wanna leave a comment on someone’s picture? Surely you can do that with the Gold membership, right? Nope. Gotta shell out even more money for ~platinum~. Guess who also does it for free? You got it. Hinge (and I think OKC too). And even after emptying your wallet on one of their higher subscription tiers, you still only get one boost a week, and you’re still hounded with pop ups every 10 minutes to try out their creepiest feature - the super like. All of this on top of the inherent dating app negatives (ghosting, catfishing, creeps, excessive filters, etc) and you’re in for a miserable ride. Save yourself the stress and money and try literally any app other than Tinder. Or just go to a bar. You’ll spend about the same amount of money but at the very least you’ll get a good buzz..FazzieATXVersion: 12.10.1

One sided…So obviously the app itself is fine. Easy to use. The one thing that bothers me is the “interests or passions”. They are all these left wing liberal passions but none for anyone else. For example: pro-choice, LGBTQ rights, feminism, vaccination stickers on profiles etc… so my question is where is the passion for pro-life? Or religion/God? The Bible? There are plenty of passions on the right that are just completely ignored. The more time I spend on this app the more I realize how it’s just another app from liberal California that’s “woke” I put that I am unvaccinated, pro-life, love Jesus and looking for that in a partner on my profile on day 1 and I got an email from Tinder saying “they don’t approve of hateful messages to other users and if I do it again I will be banned” but I hadn’t even sent a message yet?? I’ve seen profiles say hail Satan, F trump, F republicans, let’s riot and burn buildings down on first date, looking for 3 ways, if you’re not vaccinated go kill yourself etc… but none of these profiles get taken down. My message to other Jesus loving single people - either don’t download Tinder or just be straight up with your beliefs in your bio. Because 95 percent of tinder users have 0 values whatsoever and it’s a good way to weed them all out. Don’t change who you are or your beliefs for anyone. Don’t let pressure from media, social media, dating apps, friends make you give in to the evil..Rager2112Version: 14.9.0

Not the sameMany are saying the same things no seriously the developers need to read the comments there are more negative ones then positive ones and it’s understandable like in the past u did not need to pay to swipe that raised my eyebrow , before u swipe endlessly as no lie ur suppose to other apps are smart by doing just that swiping doesn’t even mean one talks to them or talks back to them it’s just swiping. I agree on a business point it’s ok but apart from that it’s going downhill and they need to rethink things because I don’t think the greed is going to help and MANY others are saying it SIMPLY READ THE REVIEWS , it’s real. The personal vendetta they have with some is creepy to say the most they made the app and it’s honestly for hook ups, networking and simply screwing a good fwb for sure but yeah this app is not suppose to be personal to sort of care if a guy or girl is too hot is very very unprofessional and weird. Yeah though other apps are better I will be frank just isn’t the same anymore that’s what they get though u ban people for no reasons u have access to falsifying anything so people be careful as in they can make up everything they send u it may not be from a real user, a real user didn't report u they must monitor it and depends how they wake up etc and it’s sad guys other apps are better.KdmenwbjxudmemVersion: 14.7.0

Why take requests if you don’t make appealsAfter not using my account for a couple days I opened the app to check my messages, only to find out that my account had been banned. I read all the terms and guidelines to see what i could possible have violated, and came up with nothing. I submitted a request to appeal the ban, only to get an automated email saying that they aren’t taking appeals “at this time” and that my account was banned for breaking community guidelines (and didn’t even specify which I had violated). Has tinder ever taken appeals? Because from what I have read it appears not. Why even make it an option to submit a request if nothing will change? It seems like a massive waste of time on both ends. I am apparently not the only person that this has happened to either. Tinder needs to fix their customer service to accept appeals and to talk to a real person about issues with one’s account. The handling of the situation on Tinder’s part was terrible. I had a lot of fun using the app when I did go on it and am extremely frustrated that I was banned without any reason or warning. How is it even possible to violate community guidelines when you’re not actively using the app and don’t have a fallacious or promotional profile? In addition, I am still getting message notifications from the app, even though my account is banned and it signed me out. Absolutely mind-boggling to me..SamirivposVersion: 12.3.0

Banned for no reasonOooo I’m livid I’ve used tinder forever. I deleted my old account for awhile as I had ended up in a relationship but after that not working out I reinstalled tinder and made myself a new account. I did not violate any terms. I didn’t even have a bio and just selfies as pictures, nor did I message any inappropriate things. Honestly I barely messaged anyone I just sent people my Snapchat so the reasoning behind the ban is what I’m confused about. Especially considering I’d had my new account open for like a month before it was banned and hadn’t changed anything on my profile, and also when I went to open the app and found out I was banned I hadn’t been on it in like a week. I was so mad considering once you’re banned that’s it. You cannot use tinder again unless you get a new phone number and Apple ID. I tried getting in contact with some type of support but couldn’t find much help. I emailed about an appeal for my ban but all I got back was a robotic email stating I was banned and can’t be unbanned but still have no reasoning. It’s really pathetic honestly. Then I come on here and realize a bunch of people are getting banned for no reason left and right. Y’all need to get it together and fix this. This is going to drop yalls ratings and user amount tremendously especially considering y’all are getting rid of users yourself by banning them..Mindyrenee7Version: 12.14.0

Men: just say no. not even once.I know it’s tempting and you want to use tinder, but wait a minute man it’s not worth it. Even for pretty attractive guys, it will extremely difficult to find matches and it will destroy your self esteem. Tinder algorithms make this problem even worse. Even if you think you don’t care, you’ll end up feeling terrible about yourself even if you’re a good guy. Academic research on the apps show that top ~20% most attractive guys get almost all of the like and matches, like the vast vast majority, and that women users rank ~80% of men as below average. So essentially if you are 80th percentile or above, top 20+% of all men your age in attractiveness, hot and built, you will do okay. For the other 80% of us average and above average guys, just don’t join, don’t let it ruin your self esteem, don’t be a simp. and that’s assuming you don’t get scammed. Lots and lots of women on these apps pretending they want to date or meet up with you and then they convince you to send them “half the money for the hotel” over Venmo or “Uber money to come over” or whatever and then they block you and you never hear from them again. Come on guys, don’t be simps. Don’t send women money, ESPECIALLY if you’ve never met her in person. If she wants money and you haven’t met her in person yet, it a scam always always always. Maybe a real person, doesn’t matter, still a scam.Justin MummaVersion: 12.8.0

Fun while it lastedWell it was fun while it lasted but it looks like tinder is finally pay to win now. Started out small with taking away the amount of likes you had every 12 hours. Than they took away the super like feature, unless you pay for it, and then they started to shadow banned accounts that were not signed up for tinder gold. For the last few months the work around to all this was to make a new account every couple of weeks. New accounts get shown as normal but then after 2-3 weeks you were shadow banned. No big deal just delete your account and make a new one but it looks like the money hungry leeches at tinder caught on. You can’t delete your account anymore and instead of being shown for 2-3 weeks you are now only shown for 24 hours. You are still able to swipe on people however it doesn’t matter. No matter if you swipe right or left on someone you will still be shown their account each time you log back on. I came across the same accounts 9 times in a row. You now have unlimited likes but again this is worthless as your likes don’t mean anything because the people you like won’t see it. I really liked tinder. Was my go to dating app and I had nothing but positives to say about it for the past few years. But now I guess it is officially dead unless your fork over some cash..Td8699Version: 12.23.0

Fix this pleaseI love the app. I really do. I used to be scared of people, too scared to even see food delivery drivers. I can't handle going to bars to meet people and I don't go out much. I used tinder to make friends and partners, and be able to meet them. I used the app for multiple years and even spent a lot of money on it. But the reason my rating is low is because the feeling i have right now. Recently, i'd been getting pop ups that made me redo the same test over and over to prove i'm human. And then when I went to get on today and respond to someone I was going to meet, it said I was banned. I get there are a lot of bot accounts and whatnot. But I've been loyally using tinder for years and wanted to keep doing so. There should be an appeal of some sort. Adapting a "you're banned no matter what" stance is unfair to your consumers. If it has happened to me, I can only imagine who else has dealt with. I, nor anyone else, went through the loops and holes to pay or get verified just to be banned out of nowhere. Imagine you actually get a strong connection with someone and are about to meet them. Then BAM, you're banned and will probably never speak to that person again. All the other features I love, and really hope Tinder fixes this issue so that I can have my account back..SpaceyMuttVersion: 13.7.0

Tinder BanI’ve been using tinder for years. I’ve never had any issues with it. Two days ago my account randomly disappeared from the app. My account disappeared and neither my Facebook (which was connected to it), phone number, or email were recognized by tinder. I contact costumer support and they give me a few options. That’s when I remember I’m also connected to the app through my laptop. I check and my account still exists. Somehow that brings back my account on the mobile app. Problem solved right? Last night I match with a person, reach out to them. They reply with a rude response so I report them and they’re unmatched. Today I go on to the app to discover I’ve somehow been banned. No reason given. The only connection I could think was the random glitch two days before or me reporting someone for rude behavior. Strangely enough my account still exists on my computer so I’m assuming this is another glitch. I have Tinder Platinum for another week so this makes the problem more annoying. Based on the recent reviews other people our getting banned. I hope this gets resolved or the app makes a statement. My advice if you’re planning on using Tinder avoid paying for a description on the chance you’re banned out of nowhere. At least until the app recognizes there are issues and attempts to fix them..Promicin92Version: 12.11.1

Banned for no reasonLike other reviewers, I was banned for no reason. Lately the app was glitchy for me. My profile disappeared from matches and then reappeared. It was odd. So, I had to delete and then redownload the app twice in the last day. Maybe that triggered the ban…? They never explain why & just send you their terms & community guidelines which I doubt they have read because I did nothing that violated it. There was nothing in my profile or correspondences that was against their terms. Everything I wrote was a G rating. I wonder if the men who send 🍆pics are still on there. I guess it’s time to find another route to meet people. Sad because I had some interesting matches which are now dead in their tracks. Incredibly disappointing since the ban seems so random and unwarranted. And, they prompted me to report a match which was ridiculous. The guy, who was visiting NYC from London, wrote that he met up with friends & visited some galleries. Nothing in our conversation was controversial. I know there are so many people on Tinder, but beware. They behave like a bouncer at a hot club & this could happen to you. Oh, and there’s no warning whatsoever. And in this climate with so many angry men, it’s just ridiculous that they don’t do any research into why people are reported. I get way more customer support from Poshmark if there’s a dispute..Bianca144Version: 14.4.0

Banned by botsDo not get Tinder. I had the app for a long time when it came out, never had an issue. I recently got the app and decided let’s go premium. Two days later I was shadow banned and then emailed saying “my bad, you are visible”. Because of this I downloaded Hinge. On Tinder I have only matched with bots that want Snapchats so they can try to sell their content, one in every 10 being a real person. Then all of a sudden I log in one day to see that I was Banned. I reached out to the company via email only to get the answer that they have no information on why I was banned and are unable to look into it. A week later I was banned for the reason that Match owns Tinder and Hinge along with other apps. Hinge told me that Tinder would be able to provide me with information on why I was banned, when I reached out to them again I was replied with this. “Unfortunately even with no proof that you have violated the terms and policies we have in place, we cannot undo the process we have taken. We have no way to appeal banned accounts. Based off of information we have on your account, it was reported multiple times by users who no longer use the app. Thanks.” So they basically confessed that I was banned by bots and have no way to look into it. Don’t get the app, at least Hinge has a nice customer service email..Baron527Version: 13.22.0

Why did I get banned?Now typically I wouldn’t get upset over something so silly but the fact that I’ve never been banned from anything and that I actually didn’t do anything wrong really bothers me. I read through all your terms and conditions and thought maybe I made an honest mistake and somehow violated them but no. I did not violate your terms and conditions and I have no idea why you banned me. I’m gonna take it as a sign that I just shouldn’t be on Tinder but I mean still. Plus this app has no way to like fight the ban or even be reconsidered unless you are simply under review which is kinda dumb. I’m a real 21 yr old female, who is from American and currently lives in Italy for my job and I was literally on Tinder for a day but my phone service was not operating correctly so I tried deleting my account but it wouldn’t let me so I paused it. Then when my phone started to operate correctly again I tried to log back in to unpause my account and it said I was banned. None of my photos are copyright and there’s no way I could’ve gotten reported or anything when my phone was so messed up I couldn’t get any matches like it just kept putting the same people up over and over. Maybe you should ban the app instead of me. Whether it be my phone service or just your app bugging out, who knows but it definitely is not my fault..AlexRuck99Version: 12.20.0

Shady practices and easily exploited moderationMy complaints with tinder primarily fall into two categories: auto-moderation and the gender ratio. Moderation is automated, with profiles being banned automatically after receiving *any* three reports, regardless of their validity or content. This is a common way to cut costs that is known to be easily exploitable by users. Men and women maliciously false report each other for rejection or not replying fast enough, leading to automated bans that cannot be contested. You can find videos of so-called “pickup artists” getting women banned after exchanging phone numbers so there will be less competition for her attention. I personally was banned after not replying to women for two weeks; several of them falsely reported me out of revenge and tinder support refuses to review the situation. Tinder’s male-to-female ratio is notoriously poor, in some regions being as bad as 9-to-1 according to one study. This leads to unhappiness for everyone, as women are spammed and men are ignored. To give the impression of there being more women, tinder ignores your search preferences and shows you women far outside of your age and geographic ranges. I do not want to date 18 year olds, they cannot hold a conversation. If you want to see women no less than X years old, you must set your minimum age to X+3 in my experience. This is clearly not a bug..Robert MacTenjVersion: 13.10.1

FIX YOUR APP AND SITEI normally love Tinder and with their newest updates they include the ability to share a lot more information about yourself than you could before (if you smoke, are 420 friendly, are in college, etc) and you can even specify what you are looking for as far as a long term, short term, or hookup which is immensely helpful. HOWEVER, all of these great features are COMPLETELY WORTHLESS when I am not matching with ANYONE and I can’t see the messages my matches are sending me. I must have swiped through 200+ with no matches AT ALL. NONE. That’s incredibly abnormal based on my use of Tinder up to this point. One match who I was really interested in and talked to for a day, I couldn’t see his messages at all when he was trying to contact me after our first initial chat. Luckily I was able to reconnect with him on Instagram after I realized I wasn’t seeing his messages. He then sent me a screenshot that showed all the messages he sent that I did not receive. I’m not sure if these issues apply exclusively to the app though because I tried on their site and had the same problems. And I must have messed with my settings and deleted and reinstalled the app on my phone 10 times, and still nothing worked. The match I reconnected with told me Tinder has also been buggy for him as well. FIX YOUR APP, TINDER..Misfitglory182Version: 13.21.0

Disappearing matches and app liesIve noticed that sometimes when i get a match the entire profile ive matched with just goes away out of nowhere. At first, i thought it was because they chose to unmatch since thats happened before but then a few days later they will reappear but the conversations ive had with them will be gone. I once got 7 matches in one day and had fairly good talks with all of them but then they all disappear. Then a few days later they're all back with no notifications or anything they're just back so now it looks like im ignoring them. The app also lies to you about how many people are in your area to keep you on longer because if it really helped people to delete the app and actually find someone they'd lose money. I know this because after swipping for a few minutes the app will tell me to increase my range because no one is left. But coincidentally all of my top 10 picks for weeks will all be within 10 miles of me. And when i increase my distance range there will still be people in my area even though the app just told me no one is left. Terrible app that lies to you to make money and buggy matches. If you end up actually having a good talk with someone just get their snap and delete this app.ShfiekVersion: 13.8.0

0/5 if I could Horrible customer service time and time again!I went on a horrible date with a guy I ended up not interested in as he was into drugs and things that I don’t surround myself with. the guy was upset I didn’t want continue our date so he reported me to the app as going against the rules and I am banned. I attempted to explain the situation as I am a rule follower and no one hear my side of the story or help. I used the app for a. Very long time and never had an issue until I met this guy. So. Beyond frustrating as I take rules regulations guidelines and terms and conditions seriously. I have tried multiple times to contact their customer service and everyone continues to quote that they take their terms and regulations seriously but no one will elaborate or explain what exactly I did wrong. I was responded to by the developer who then told me to contact them and they will review it only to get the same excuse of here are our terms and conditions and we cannot elaborate. This company doesn’t care about their terms and contracts and don’t take customer service seriously and take false accusations and ban those who actually want to find someone verses those who actual do not follow their own terms and conditions and don’t look into anything and won’t actually help or look into it like they say they will.Wrongful terminationVersion: 14.20.0

Admitted to banning my by accident - now blocked foreverI’m like the thousands of others who left a one star review about being banned for no reason at all. My account was banned. I have the most vanilla account on the planet and was certain it was an error. Tinder responded and admitted it was their error and that my account was banned (forever) because it was accidentally flagged as a spam account. Then they proceed to tell me to sign up again, but that’s impossible because you have to use your phone number to sign up (you can’t use a burn number) and my phone number is forever banned. So thanks Tinder for having the worst algorithm on the planet that bans real accounts FOREVER with no way for those people to ever get back on the app. You have an obligation to have a more sensitive and compassionate process around this. You know many of the people on your app are already feeling rejected, lonely, and depressed, and you make it worse by banning them from a way to connect with others and accusing them of doing something they didn’t do. It’s so wrong on so many levels. I mean does anyone on your team actually read these reviews?! You would think you would change the process of banning accounts by now given the thousands of complaints that say they all experienced the exact same thing..Loren KLDVersion: 13.23.0

Waste of time and moneyAfter signing up for the $40 month level, I still am not able to see who “likes” me, nor can I message a single person I’m shown. I’m also shown the same profiles every single day, and must wade through the same ones I did not “like” the previous day. (Are these profiles even active by real people, or are they algorithm driven A.I. accounts?) I may have wasted $40, but I’ve learned my lesson about Tinder. Won’t happen again, since I’ve cancelled my subscription and will be allowing it to expire at the end of the month. Update 3 November 2023 I have been unable to delete my account through this app and on their website. I have followed their directions regarding deleting my account, all to no avail. I have contacted Tinder support several times, with no results. They merely reply with a copy of the instructions I’ve already completed. It is my opinion that the user is not meant to be able to delete their account, for the purpose of allowing Tinder to use your account as they see fit, after you give up in frustration. I have forwarded a copy of my latest email correspondence, demanding the deletion of my account, to my State Office of the Attorney General. Never again will I use, or recommend Tinder to anyone. Wish I could get a refund for what I paid. Lesson learned..PoijnbgtVersion: 14.20.0

On the Decline - New Features Make it Buggy and UnuseableUPDATE: App is completely useless and unusable now. Every time I send a message, it doesn't show up in the chat. Any time I type a message, the keyboard glitches and lags. App constantly crashes and freezes. Pictures and videos get removed for no reason, without any explanation why. Matches will randomly disappear and reappear again. This is with the most CURRENT and UP TO DATE version. Deleting this app now. Previous review: Tinder used to be a simple app - fast loading, easy to use, worth paying the cheap price for premium. It was perfect 5 years ago. Now the app has added so many over the top, ridiculous, useless features that everyone hates. Other users on the app immediately give you their phone number or social media handle right away because the app is so bad. Messages don't refresh unless you close and reopen the app several times, trying to type has significant lag and delay, the app randomly freezes and crashes constantly. If you listen to music while using it, it will cause your music to glitch too. My phone has been significantly slower since downloading the app, its like simulating what an iPhone virus would be like. Overall an irritating, buggy, glitchy, slow app that gets worse every update..SixcollarsVersion: 13.8.0

Banned for no reason/without explanationI have noticed that tinder doesn’t reply to these. Many of my friend use this app and have noticed they will randomly get banned after paying, as it happened to me as well. I personally think they either need to set up a appeal process or renew everything on the app process. I know tinder isn’t about to even reply to this, but I just want it to be known that all of my friends are coming over to one Star this app until they set something up to make this process better for everyone. It is honestly ridiculous you can let people looking for thirds who play themselves as females to harass people about it or you get the people who will just report you for not replying why is that even an option on the reporting. Sometimes people can’t reply because the app is so freaking glitchy that messages sometimes don’t appear. Y’all advertise tinder as a great app but in reality if people are always complaining from what I’ve noticed about the glitching or having to get whole new numbers and phones to make a new account. It’s honestly sad seeing how bad this app can get like how do you not have a support line or even email that gives people an actual reasoning to why they were banned ect. Have fun hinge is way better y’all go there they are also cheaper.HarmoinoVersion: 12.20.0

Worst Dating App with no way to get unbannedI had this app for over a few years. Then one day someone got my profile information and started uploading explicit pictures on my profile. Instead of emailing me, texting me, or trying to contact me about the situation they banned my account. I went to Tinders website to try and plead my case and repeal their decision. I could not find any such place on their website except a customer service email. I emailed them to try and and explain my situation, but was left with “at this time there is no repeal process put in place to allow someone the opportunity to be unbanned”. I don’t understand how in a world where people are constantly getting hacked that they have no plan or repeal process for situations like this. I tried making a new account with a new email and tried making new social media’s. Unfortunately they have linked my banned account to my phone and everything on my phone. It’s fine, I’ll spend my time, energy, and money on different apps like bumble and hinge. This inferior app has so many other problems with it, I’m sure I won’t miss it. Will never recommend this to anyone looking to use dating apps. I will always tell people from now on not to use this one because of the constant sexually charged males harassing women over this app..TD0625Version: 12.20.0

Banned for No ReasonI was banned about 12 hours after making my account. I read through the community guidelines. I hadn’t had any matches yet so I couldn’t have said anything mean, all the pictures were fully clothed and of me from the last year, and everything in my bio/prompts was respectful. There was no personal info about me like my usernames or anything. There are only two things I can think of as possibilities for me being banned 1) they don’t think I look like my pictures because my hair was cut short recently and was uncombed when I went to verify or 2) they thought my answer to the prompt “I’ll fall for you if…” was soliciting (I said you buy me flowers or little trinkets that made you think of me.). I contacted support because I have no idea how I violated the guidelines - I’ve had an account in the past and an account on a different app with identical pictures and bio/answers and was never flagged. All they told me was I violated guidelines. If they would outline specifically what I did that violated guidelines, I would not be upset, but I read through the guidelines and I don’t believe I did anything wrong and the fact that support won’t review my account again and tell me what I did wrong indicates to me that they don’t know what I did wrong either but are too stubborn to admit it..Kkarpa19Version: 14.9.0

Tinder is a scamI wish I’d have read the other reviews before paying for the “Gold” package. I recently went through a break up and considering I’m not from the place I am now living I thought I’d jump on Tinder and meet some people. I literally was only trying to meet people for friendship. Things are going okay, I’ve met a couple cool people, shared some music, seems all good, open the app up about 4-5 days later: YOUR ACCOUNT HAS BEEN BANNED. For absolutely no reason at all. I read every single word it the terms of agreement and the guidelines, I did not violate a single one. I was never disrespectful to anyone, if someone never responded to my “hello” or stopped responding when we were messaging back and forth I wouldn’t send another message, I wasn’t even on the app to find hook ups in the first place. Tinder is operating outside the lines of good business practice. You can’t contact them in any meaningful way whatsoever, they have no appeal process, nothing. Tinder is a sham. Apple should be ashamed of themselves for even allowing them in the App Store. I have now read through hundreds of reviews, Reddit and Quora posts and posts elsewhere explains this exact same situation. Tinder is banning paying customers for no reason, with no explanation and keeping their money. They are taking advantage of people simply looking to meet other people. Tinder is trash..JunkMonster86Version: 12.4.0

Completely fraudulentI’m far from the only person who experienced this, but in case someone who doesn’t know and is thinking of getting this app is reading this: Tinder and pretty much all dating apps are scams to get you to shell out money to them and keep shelling out money to them. They prey on loneliness. Maybe once they worked, but not anymore. You sign up with a basic account, no money, and you see you’re getting likes. Then you pay for a membership and the likes disappear. And no matter how much you swipe, super like, or boost, they don’t come back. It took me too long to realize that Tinder’s hope is that you’ll pay them more money after paying for a subscription. And they’ll do anything, including lie about their predatory business practices, in order to bleed you dry. Especially if you’re a guy, you have next to no chance of finding love on this app. Stay away from Tinder, Hinge, and any other dating apps run by the “Match Group.” They’re not really dating apps anymore. They’re money farms that use people’s - especially men’s - loneliness to make money. I can’t think of anything more despicable and demoralizing. Save yourself the money and the heartache. Do not, under any circumstances, download a dating app. But if you must download a dating app, download a different one than this..JustACityBoy96Version: 14.3.0

Terrible AppTo start things off Tinder is filled with bots, every second match I get in tinder is some “girl” trying to give you a massage and send you to a website. They don’t do any background checks on the people who join to make sure they are human. Secondly they spam it with advertisements and every 7th person you swipe on is an ad. Thirdly the amount of times it tells you, “you need to upgrade to get women to match with you” is incredibly annoying. Fourth, if you swipe right on everyone on the app Tinder actually throttles how many people you can match with. The first day I ran a test and swiped on every girl, I managed to go through about 40 women before it said I’m out of swipes. Next day I do it and get about 20. Now when I load the app I swipe on about 4 women before I have to upgrade my account because Ive ran out of swipes. It’s very unfair and flawed. Lastly they have these stupid “swipe surges” and other random events that “guarantee you’ll match with someone.” Ive gone to about 4 of these events (and by go I mean had the app open) and haven’t matched with anyone, and yes I know it’s all about appearances, and I wouldn’t say I’m ugly nor attractive but still. This app is a huge scam, waste of time, try something like Bumble or Facebook Dating. 1000% better than this trash app..Jay'sCraftVersion: 12.14.0

Banned for no reasonUpdate: I’m afraid I also have been banned for no reason. I used to read these reviews and roll my eyes like people can’t be banned for no reason — must have done something. Nope. I’ve been permanently banned for absolutely nothing. I’m never even remotely mean or inappropriate. It must be an automated system when someone claims anything. Which is not a business I want to support. Maybe an ex saw me or something. After 6 years and many subscriptions, tinder has lost me permanently. Sad to say but it’s ironically not my choice ———————— Used to be decent. Now they’re giving out free passport apparently? But you can’t control if you swipe on people genuinely local, or those using passport “pretending” to be local actually 8k miles away. So now, 19/20 swipes are from random profiles around the world. Different languages, countries, with high language barrier and zero intention to come to your area. It has completely ruined the entire experience and made it impossible to use tinder for what it was created to do — get to know people around you to find a partner / friends. Not make virtual pen pals who are messing around. Add in the horrific allegations about their CEO, their horrible customer service, and pathetic squeeze for money, this is how a five star app became useless, nearly overnight..Da SaberVersion: 12.10.1

Will not let you delete accountI bought gold then every time i tried matching with someone it would give me an error message (plus other small bugs). I tried using different wifi, data, i tried logging out, deleting the app, logging in on another device etc. nothing worked so I contacted tinder support. 3 times. Every time I submitted a request I got an email confirming that my request went through and that someone would be in contact with my shortly. Two of the times I reached out, I got an automated email saying my request was being sent to someone higher up and that someone else would be in touch with me shortly. I have heard nothing. I finally contacted apple to get a refund for gold, which went through completely the day before yesterday. I just tried to delete my account, and I am getting an error message no matter what I do. I did some googling and it sounds like this whole situation, not being allowed to delete your account included, is something tinder does to a lot of people as a kind of punishment or something. I’ve reported all of this to the apple store and may be starting a class action lawsuit if this is not resolved by the apple store or by tinder support because not being able to delete your account is a major safety issue..DonaldtrumpiscrustyVersion: 14.15.0

Absolutely Terrible!!Tinder has so many glitches it is not even funny. I had so many issues with the site. At some point in time, Tinder decided to just stop my account from working. I was texting a couple matches who verified all our messages disappeared and they weren’t receiving any of my messages. I tried messaging Tinder and no response. I decided to delete the old account and create a new account losing all my contacts from before. After creating a new account, someone flagged my new account, and got put on a hold for a bit with no reason why or anything. It apparently got squared away after a day again with no explanation. Now out of the blue, Tinder once again just banned me permanently for no reason while I was talking to a few people that could have been real connections! Now when I try to log on or create an account it says I am permanently banned! I am still trying to wrap my head around it, but I wouldn’t use Tinder ever again after this experience! The sad thing is that there were some really great connections I had made and was in the process and either meeting or about to text before all of this went down and no way now for me to connect with them! Terrible service who truly don’t care about connections! I will stick to Hinge!.Jmac.AttackVersion: 13.5.0

Playing with people’s lives and heartsI was really enjoying tinder in canada and was chatting with some great people I planned to meet—until this month— I happened to go for a trip to Peru, one of their “test” zones, and immediately upon entering the country, every single match and conversation I had was suddenly cancelled and “expired” bc they are testing a new expiration feature in South America. I had zero warning and no “countdown”, no chance to extend my time with matches, a clear technical glitch that I wrote support about and which they are taking ZERO responsibility for. I now have no way to contact a person I have been chatting with for 3 months who I was excited to finally meet upon returning from my trip. They are a horrible company that do not care about people or truly helping them connect and find love with other humans. This is a dangerous app. Don’t even try it. It took me so long to find someone I was excited about and now I can’t message them. **update** I tried to contact support and they said they actually won’t help me (lol) so this response from them is bogus. Pathetic excuse for a “relationship” app as they obviously don’t care about the humans involved if they will Willy Nilly expire all their matches and convos without warning bc of a glitch and then do nothing to fix it..Svede3Version: 14.20.0

Money fishing app.I used tinder a few years ago, it was a lot different. I was getting likes on my profile every day, at least one, I paid for the gold once for a month and I eventually found a girl that I dated for the last 3 years. We split up and I chose to download tinder again assuming that I would have the same experience. This is not the case, now there’s 4 different memberships to choose from, you have to pay for everything. I started out for the first 2 months not paying a penny, I would get 3-4 likes on my profile a week at least. As soon as I paid for the gold membership for the last month, I have yet to receive a SINGLE like on my profile but I am getting tons more push notifications to buy or pay for boosts or super likes. Not to mention only about 1/6 people that do like my profile don’t send me a message at all, leading me to believe those are the fake profiles that tinder makes to keep people hooked on buying and paying for extra stuff. I’m not an ugly guy either, I know I’m not that boring to talk to either as I don’t ask dead end questions or talk about myself almost at all unless asked. I do not recommend to use this app unless you are casually swiping and don’t mind being bombarded with ads to pay for things..Caden LymanVersion: 13.23.0

Shallow and FruitlessImagine a slot machine where you invest your time, money, and dignity only to receive fleeting moments of self-worth while gradually deteriorating your self-esteem until you’re hardly sure of your own value. This is Tinder. I have paid for Tinder platinum for 3 months now, I have spent countless hours swiping, editing and adjusting every small detail of my profile, used all the boosts and super likes and still have ultimately made little to zero progress in the dating realm. Now I know what you’re thinking, I must be doing something wrong, being creepy, boring, or not posting the right pictures or something but I try my best to avoid those specific issues as best as possible. I’ve had more success on hinge without even paying a dime for their service and yet here it feels like they are constantly demanding you for money just to be slightly prioritized for a very short period of time. Not to mention the sheer amount of bots, fake accounts, and people simply not using the app, or only using it to promote their brand is frustrating to say the least. I’m just not sure there’s much you can get from this app other than shallow physical encounters. There is not one other app that has caused me such mental anguish. I wish I could say anything different..BartledoboyVersion: 13.21.0

Très sexisteLes filles que je connais peuvent voir les gars qu’ils l’ ont like sans avoir le Tinder Premium. Nous les gars, on doit payer si on désire voir les filles qui nous ont like. Tellement sexiste!!!!.Tomix124Version: 11.29.0

Girls Just PlayingMost of the girls on here are plugging their IG. A lot of them have no desire whatsoever to make a connection or talk.BroumandVersion: 11.23.0

Banned for no reasonI made an account awhile ago but I wasn’t 18. I just turned 18 today so I went on the app and tried to log in but it says I’m banned?? Customer service refuses to help. This is ridiculous. I haven’t even used the app so how is it possible that I’m banned???? Worst app ever🙄.Skyler3333Version: 11.23.0

Disgrace..This app is a disgrace and should be SHUT down immediately. Do not and I mean do not waste your money on this crap they just take your money and show likes but you never match even with payment, greed will be Tinder’s downfall remember these words..Stacy 2129Version: 11.26.0

Ban hammer for no reasonWelp, looks like I’m now one of the many people who got banned off tinder for absolutely no reason. Guilty until proven innocent I guess..MariouchioVersion: 11.23.0

Disgusting and sexist towards men!This app is criminal and is so biased and sexist towards men. Discrimination should be penalized..Dylan91.Version: 11.26.0

Sexual assaultMatched with a girl, was going really well until we realized we had a mutual acquaintance. Turned out her best friend is the person who sexually assaulted me 5 years ago. She didn’t believe me, said I was gaslighting and reported my account. Tinder banned me overnight but kept my subscription active. When I tried to log back in Tinder informed me I would never be able to have another account linked to any of my existing accounts or phone numbers. She was the first person I felt safe enough to tell..MajoronVersion: 12.7.0

Another person banned without reasonI’m seeing loads of people her being banned for no reason whatsoever, or because they were too young, which, when i first downloaded tinder i was 17, but this was before tinder made itself 18+, my account worked for about a year but after i had already turned 18 i somehow got banned. at first i thought this was because people who i had called out for their blatant racism (ie calling black children monkeys, or non-black people using the n-word) were mad and reported me, but how in the hell are we supposed to “correct” whatever behaviour doesn’t align with tinder’s terms and conditions if we are never told why we were banned? anyways, now i use bumble which i prefer to tinder, as it allows people who identify as women/femmes to initiate the conversation, and while you can still send photos, they are censored until you purposely click them, so as to protect you from unsolicited nudes. anyways, delete tinder and download bumble y’all :).HroskdnakmahdVersion: 11.26.0

Banned for no reason :/I think the app took one of my jokes too seriously and now i’m banned. I have no idea why I could be banned except for maybe a flirty joke I made….i always tried to use the app respectfully and honestly i was a big advocate for this app until i heard about the random banning it does sometimes :/ sad it totally interrupted the convo i was having..SnizzyizVersion: 12.11.1

Disappointed by thisI was banned from the app and I have absolutely no idea what I could have done wrong. I did not violate any terms or conditions so I put in a request and the customer service did not help me at all. I was enjoying conversations and now I have lost contact with the people. Not happy at all..HcaitlinVersion: 11.28.0

TINDER GOLD GETS YOU BANNEDHi all, I gave this review because my account got banned for absolutely no reason. I looked it up online and apparently this suddenly happens to a lot of guys without wanting. I can assure you I had done absolutely nothing wrong; no nudity, no bad messages, no racism or insults thrown. I even had gold! And yet they still ban you, there’s obviously a glitch in the system, and Tinder needs to work on this. I think maybe because gold gives you more accessibility, and so more people are there to report you, even if it’s for no reason..TjsherpaVersion: 11.26.1

What is wrong with Tinder?I am just getting back into dating pool and was going to try Tinder but after reading all the reviews about people getting banned for no reason (or so they claim) no way am I planning to use this app. There are literally dozens of these complaints. What is most concerning is that Tinder developers don't even try to respond or explain what might be going on. That is really poor customer relations. Glad these apps have reviews at least to warn others. So thanks for the warning..MountaingoatheadsoupVersion: 11.25.0

Ban for no reasonI got ban for no reason how can I contact tinder.Antho2002222Version: 11.24.0

Banned for no reasonShould be a review process to be unbanned.HannahffffffVersion: 11.23.0

Banned meThey banned me saying I’m underage. I’m sorry sir but my birth certificate says otherwise. I’m so mad because I lost all connections with my matches..CalissdecalissVersion: 11.23.0

Got bandThis is the second time this is happened and it’s really frustrating as I’ve paid for a membership for tinder gold both times in my account randomly gets banned after I reach a certain number of matches and I really don’t understand if there’s anyone contact me and help me figure this out with my account or give me my subscription back that be very helpful because I don’t believe I have broken any other can you drive lines and I’d be more than willing to talk to someone, One minute I was OK on the app within the same hour then the next it said my account was banned.Boosa0990Version: 11.25.0

Banned for no reasonHad the app for little over a month and was going pretty good then all of a sudden banned out of nowhere..Pr0thmannVersion: 11.25.0

Banned for absolutely no reasonThis app is complete trash, I downloaded tinder after not having it for awhile and after only 3hrs my account got banned. I emailed tinder support twice almost a week ago trying to find out why I was banned and if I could get that ban lifted and I’ve been ignored so just so people know, if they ask you to send them an email or they ask you to get in touch with them in any way don’t waste your time because they won’t help you. This isn’t the end of the world for me by any means because I can use other apps if need be but damn tinder, you need to work on your customer service big time..Bland89Version: 11.23.0

Harassment allowed ?My account got taken away because my ex reported me for solicitation with zero proof or reason other than him being petty. I wasn’t given any opportunity to prove my side and they literally removed my account without notice based on unsubstantiated claims. Now I have to get a new number to use this app if I want to. Which I won’t cause I don’t. Super misogynistic to just take women’s accounts down when someone is being vengeful but when men are flagged for actual provable harassment their accounts aren’t taken down without evidence and when evidence is given they are only suspended for a short time. What is the reason for this clear double standard?.EfIng TndrVersion: 11.23.0

IssuesI got banned because they said I was underage but even when I took pics of my driver license and submitted it, they still wouldn’t let me back in the app..Mickey6343Version: 11.28.0

Unjustly BanThe app works fine and it’s really user-friendly but it doesn’t tell us WHAT the reason is for us getting banned and there’s absolutely no way to appeal. I’ve heard from various sources if a girl reports a guy he’s banned immediately but not the other way around, takes various time’s reporting a female and they “violate” terms all the time by not showing their faces or putting images with quotes, etc. and that’s really unfair. Fix this!.MrTyrantZeroVersion: 11.26.0

Banned without warning or reasonPayed 113 usd just to have them scam me refuse a refund or any reasoning. Basically criminal.Landan RVersion: 11.26.0

Banned for no reasonI paid for this service and was banned for no reason and wasted half a month of premium. And customer service refused to help and give any sort of explanation I’m so mad😡.Ungad_ogVersion: 11.23.0

ScamPlease DO NOT give your phone number to Tinder. What will happen is that they will sell your phone number to other companies. And those companies are SCAM. They will call you many times a day trying to scam you. I have used 2 different phone numbers at different times. After a few days, the number of scams calling me dramatically increased. PLEASE BE COUSCOUS..Jason-202015382Version: 11.23.0

Account bannedI don’t understand why I got banned from Tinder for no reason and I emailed support team they still didn’t do anything it’s just stupid and ridiculous.Armd121Version: 11.24.0

Customer serviceHad some girl harassing me and besides banning her I got banned for making a childish remark on my end, no block feature so I was rude. And contacted them apologizing and just letting them know she wouldn’t stop spamming and harassing me and my account gets banned, the customer service for this app is terrible,.Brayden sakowskiVersion: 11.29.0

No customer serviceHonestly this app is great, this is new way to meet tons of people. A lot of people here complaining about not having a lot of matches or people replying is on them. Having said that a lot of people here are complaining about being banned with no explanation. I am also one of those people and the only prompt i have received is that i have violated terms of use which i reviewed and have not. The only customer support they have is an automated robot which doesn’t seem to actually review your file and they don’t have a customer support number the only number i found tried scamming me. So essentially they don’t seem to care about customers they have stated they take reports seriously (bullying, abuse) which is must’ve what happened to me yet they do not check the legitimacy of the report. Although they have not considered there are people that will report out of spite / grudge which is a form of bullying and abuse so there system is in need to be updated. Disappointed in the zero customer service in a large company but such is life, seeing as i’m banned now for life this will be my last interaction with this business..Just want good qualityVersion: 11.29.0

Terrible customer serviceLogged into my account after deleting it for a bit, got banned for no reason. Customer service does not look into it and keeps the ban.That guy 899Version: 11.25.0

No appeals. It’s ridiculous.I got banned for writing sugar daddies only in my bio. I’m a 34 yr old dude that was obviously joking. It’s ridiculous there’s no appeals process to being banned. Half the app is fake and they manage to keep real people off..Get an appeals processVersion: 12.3.0

Banning people frenzyBE WARNED. We (a couple) have been on Tinder for close to 10 years. Met very nice people. But just last week, without warning and having had no contact in a very long while with any one, we received a message from Tinder when I open the app. It read: Your account has been banned from Tinder for violating our Terms of Use and/or Community Guidelines. To promote safety on our platform, we take violations of our policies seriously and don't offer an appeals process at this time. This decision is final, so you’ll no longer be able to access your account or create new accounts in the future. Trying to reach someone to get help or at the very least an idea of what we did wrong, we only got the exact same message from this very cold and bizarre organization. Now you know..JazzyYannickVersion: 13.6.0

Banned without a reasonI installed the app last night, woke up to 20likes, didn’t even swipe right yet or talk to anyone and I was already banned. Wth.LionkingrrVersion: 11.23.0

Unclear why I got bannedLogged in today to see that my account got banned. Never put in any inappropriate photos or anything. This app is a joke.IaintnobetamaleVersion: 11.23.0

WtfI’ve never used tinder before. I’m on here for the first time but my account has been banned. I don’t get it. Plus they don’t give me an excuse as to why.SlaminmanVersion: 11.23.0

Confused userI was banned from Tinder along two other dating apps within the same weekend—I’m not sure at all why I was banned. Must have been some technical bug? No response or way to appeal from developer..Rational 'Radical' CentristVersion: 11.28.0

Very badJust wasting your time with this app..Benbenny0204Version: 11.25.0

BanniJe regarde tous les commentaires et je comprend que je suis loin d’être la seule à qui s’est arrivée. J’ai été banni pour aucune raison moi aussi (on ne m’a rien expliqué non plus) et c’est pratiquement IMPOSSIBLE se refaire un compte. Vraiment décue..Marime1998Version: 11.25.0

Banned for no reasonGot gold then was banned the next day for no reason, no warnings or anything just straight banned for life for nothing.YoshiissocoolnotatoolVersion: 11.23.0

Banned- been on since 2017Not sure why I was banned. I have been on this app for years, I make one offhand joke to a lady I matched with. Then I can’t log in a half hour later. I honestly don’t understand why there is no way to appeal a ban or even get issued a warning. I have spent hundreds of dollars on this app over the years and have had marginal success in actually meeting people (which is why I feel angry to be banned at all). I am polite, my profile was free of offensive material, but here I am. Lord forbid I have to actually meet someone the traditional way..Avstar77Version: 11.23.0

BannedI was randomly banned when I follow all guidelines! I don’t say inappropriate stuff or do anything inappropriate like some people do on here and somehow I’m banned?! I’m of age also!.Jod30Version: 11.23.0

Banned??My account was banned—and absolutely no violations were made I can assure you and there is no way to get it back or even make a new account. Welp. Do better tinder..CressidahaleVersion: 11.23.0

Banned for no reasonI made my account today and I was swiping through and then tinder logged me out and when I tried to log back in it said I was banned. For what? Nothing? I guess this is a sign the world wants me to stay a virgin single for the rest of my life 😤😠.*Ria*Version: 11.23.0

Banned and for what?I got banned with no warning and for no reason, I was actually having a nice conversation for once and now I’m banned! I’m over 18, I didn’t have nudes on my profile, there was no reason for it. And of course there’s no way to actually contact tinder to even understand why you got banned.DimabilansmulletVersion: 11.23.0

Blocked for no reason ??I can’t get back into my account I even sent them an email and all they said is will look into this....Don worry bout it booVersion: 11.23.0

BanGot ban literally for no reason.Brah_69Version: 13.6.0

A social diseaseCancer on society.DaveKhan42Version: 13.6.0

Account banMy account got banned for no reason. I emailed them and they keep telling me my account won’t get unbanned for some reason. I’m sick of their crappy customer service..Luke DahmerVersion: 12.6.0

BanHave been banned for no apparent reason. I was never rude to people I matched with or otherwise. Ridiculous that there isn’t a method to appeal..Braden3538Version: 12.6.0

They allowed people to harass me for being transThen they blocked my account and did nothing to help me recover it. I’ll be reporting them to the human rights commission of Canada. My profile was targeted and again, they did nothing to help. Their support team sends the same auto response emails under different names.Aurora ChartierVersion: 12.3.0

Haven’t used it and I already can’t use itI tried signing up and put my new number in, as soon as I did I just brought me back to the main screen, doesn’t allow me to make an account..GwaaningVersion: 12.3.0

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