MarineTraffic - Ship Tracking Customer ServiceMarineTraffic.com

MarineTraffic - Ship Tracking Customer Service

MarineTraffic displays near real-time positions of ships and yachts worldwide.
Using the largest network of land-based AIS receivers, the app covers most major ports and shipping routes.

• View VESSELS ON THE LIVE MAP, search for ships, boats and seaports and see what's near you!
• More than 170,000 VESSELS PER DAY report their positions via MarineTraffic AIS
• View live wind and 48-hour WIND FORECASTS on the map
• ANIMATED PLAYBACK of vessel's track
• PORT ARRIVALS & DEPARTURES live for over 4,000 ports and marinas, current conditions in ports and estimated time of arrival for the boats & ships.
• Manage your list of vessels ("MY FLEET"), shared with all your devices and MarineTraffic.com
• Browse 2.5 MILLION PHOTOS of ships, harbours, lighthouses and more!
• Upload photos to MarineTraffic directly from your device.
• Identify and track vessels sailing beyond the range of land-based AIS receiving stations, using satellite tracking, with ACCESS PLUS 24 (in-app purchase)
• Identify vessels around you at a glance with the AUGMENTED REALITY tool
Just point your device's camera to the horizon and get all the information you need about vessels, ports and lighthouses in your area: name, flag, speed, distance from you and a lot more.
• Use the ROUTE PLANNER tool to plan a route on the map, measure distances and calculate ETA

• MarineTraffic now offers auto-renewable subscriptions for Starter Plan, Nautical Charts, Weather Maps and Advanced Density Maps:

Starter Plan
- Unlock unlimited features like extended vessel and port details, vessel track, Advanced Search, Vessels near me, Augmented Reality and more

Subscription name: Starter Plan Annual
Cost: $9.99 (USD)
Renewed every year i.e. you will be charged annually


Get access to the marine environment with Nautical Maps
- Pilotage information such as sea bed, sea marks and landmarks
- Port details such as berths, dry docks and terminal location
- Position and characteristics of buoys, lights, lighthouses
- Depths of water and heights of land

Subscription name: Nautical Charts Monthly
Cost: $6.99 (USD)
Renewed every month i.e. you will be charged monthly

Subscription name: Nautical Charts Annual
Cost: $66.99 (USD)
Renewed every year i.e. you will be charged annually


Unlock real-time & forecast weather information with Weather Maps
- Wind contours
- Wind flow & gusts
- Temperature
- Wave metrics
- Clouds and Precipitation
- Ocean currents
- More than 20 key metrics
- 7-days sea meteogram

Subscription name: Weather Maps Layers Monthly
Cost: $8.99 (USD)
Renewed every month i.e. you will be charged monthly

Subscription name: Weather Maps Layers Annual
Cost: $95.99 (USD)
Renewed every year i.e. you will be charged annually


Advanced Density Maps
- Dig into global shipping traffic data, filtering by vessel type.

Subscription name: Advanced Density Maps Monthly
Cost: $1.99 (USD)
Renewed every month i.e. you will be charged monthly

Subscription name: Advanced Density Maps Annual
Cost: $17.99 (USD)
Renewed every year i.e. you will be charged annually


For all the above subscriptions:
• Payment will be charged to iTunes Account at confirmation of purchase
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
• Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable

Terms of Use: https://www.marinetraffic.com/en/p/terms
Privacy Policy: http://www.marinetraffic.com/en/p/privacy-policy

Join the great MarineTraffic community!

MarineTraffic - Ship Tracking App Comments & Reviews

MarineTraffic - Ship Tracking Positive Reviews

IndespensibleI just sailed from Chesapeake Bay to NYC. I don't have AIS on my boat, and was concerned about boat traffic in the C&D canal, the Delware river, and Ambrose channel into the Hudson. I DO HAVE cellular service on my Ipad. We remained within 10 miles of the coastline at all times, and this app identified all the freighters, both near us, and I could also look ahead and behind us. I was then able to hail them and discuss course and direction with them. There were a few times we needed to adjust our course a tiny bit, and avoid issues well in advance. This app was a life saver for our voyage. Even when I upgrade to onboard AIS, I will still use this app to see the freighters that are outside of the VHF line of site range to predict CPA. Thanks Marine Traffic!!!!.Version: 3.6.8

Glad I took the leapAfter using the desk top version of this I decided to download the app. I almost didn’t after reading reviews stating you had to pay for info on each vessel. After downloading I ran into the same issue, HOWEVER there is a super simple fix to see the vessel names/basic stats. For some reason the app does not default to this; but if you go to settings-map options- you will see “vessel names”, you just have to toggle that on and you will be able to see them for free. A few took a few minutes to update but overall it is working just as the desktop version does..Version: 3.9.28

Great app with more potentialUpdated Quick suggestions to improve app for this user: Make the ship icons on the map more easy to understand (rather than just color and size, change the shape like Plane Finder does - where the shape of the icon shows what type of ship it is). When I tap a ship on the map, show a little pic of it right away rather than just the name. Show a link to web search results for the name so I can easily get more info. Or just allow people to annotate the info like “this is Jerry Jones’ yacht.” Make following and alerts much more easy to use. Fix the bottom bar to work better with the latest iPhones so there’s room for the swipe up bar. Let me set alerts somehow for “interesting ships headed my way.” Thanks!.Version: 3.9.38

Your recent update seems to have turned off the ability to filter vessels...Right now I am using this app to track a single vessel on which I will soon be taking a cruise. I used to be able to filter out all other vessels as a default. Now with your recent update, while I can still do this, it doesn’t stay that way and all vessels keep on coming back. This clutters up the map a bit, and it is annoying to constantly have to go back and reset this filter. Other than that this is a great app and I enjoy it very much. Thank you..Version: 3.9.9

Tracking Made Easy!I’m an old Navy Radarman from before everything was computerized. This software has revolutionized the ocean shipping industry as far as being able to keep track of vessels of concern. I know we could have used this as an additional tool that would have proven itself in short order. I live in Belize and like to track the vessels coming down here from Florida so I can keep track of where items might be at that I’ve purchased and shipped down. It makes for a fun hobby too - kinda like train spotting used to be..Version: 3.6.2

Paid $.99/day for better tracking and no goodMy son is on a ship sailing around the world and when the ship is out of range, it isn’t traceable. Ok, fine. But then they started offering $.99/ day for out of range tracking and it does not update. I’ve paid for 4 days of tracking and it hasn’t updated distance traveled at all. It shows the location of ship when you pay the $.99 but never again. Very frustrating. While it’s only $.99 it’s not giving us what was promised. I’d like my money back..Version: 3.9.2

Great for CruisesLove using this app while on cruises. Fun to find out more about the ships around me, and there is a wealth of information on the ships. I just use the app for fun and feel like I haven’t even scratched the surface of the features, but it’s easy to use and the augmented reality interface is pretty cool even if it doesn’t always seem to get the location right (very difficult given that these ships are moving). Have really had a good time with this app. If you’re going on a cruise, this is worth every penny, as is the AR upgrade..Version: 3.6.8

Cool appReally cool App, gives you a general idea of the Vessels around you. But not all vessels you can gather information on or give the exact location of them. Also even when you pay the $5 dollars some features like vessel tracking require you to pay an extra dollar to unlock. For $5 bucks you can’t go wrong for an App. I would rate this as more of a fun toy while on vacation or on the water rather than a hardcore navigator life or death tool to use on the water. None the less 5 stars for me..Version: 3.9.2

Track Vessels In Water Near You!This app enables you to track vessels anywhere in the world but especially in waters where you’re familiar or active. It’s up there with flight aware in aircraft tracking tail numbers. Way too much public information out there but you might as will take advantage of it -this is really cool. Suggestion- get a VHF radio and use in conjunction with this app. You’ll learn tons and can use to teach your children or grandchildren or simply to navigate and stay out of the way!.Version: 3.6.8

Fun, educational. Track your ships!I love cruising and traveling but I also live near a busy port and I love knowing what’s coming in and out and where in the world are my favorite ships located. I’d wish they would feature the complete scheduled and travelled route before and after of, let’s say, a cruise. It seems it only tells you the last port and next future port. Also it tells you the name and flag of the ship, tonnage, dead weight but it will not tell you the company the ship belongs to or how many passengers it can hold so I took off one star for that. Otherwise, I love it!.Version: 3.6.8

Good app - extra features don’t work between devices, thoughWorks pretty well, aside from slow vessel updates at times. . . Also, big peeve is failure of feature upgrades to work between devices. For example, I upgraded to nautical chart option on my iPad, expecting to see it in effect on my other devices - phone, laptop, office machine, and so on - as well. But it only works on the one device. That stopped me upgrading anything else. If I pay for an account and purchase an upgrade it should work on all my devices!.Version: 3.6.8

Confusing, Annoying, and not user friendlyThe cool thing about this app is you get real-time information about boats, ships, yachts, etc. Here is what is frustrating, I have to pay in order to view a specific ship and it only lasts 24 hours. There is no “renew” button and so one is forced to guess which ship you want to view and pay if you want to continue. There should be a “Renew” purchase option or something. I also have to keep logging in over and over and over again. I’ve logged in 3 or 4 times just in the one session, even when I didn’t close the app..Version: 3.9.54

Great Ap for TrackingI got this ap on a whim because there was a ship parked off the coast and I was curious what it was and what it was doing. This ap is amazing. You can see, worldwide, what boat traffic is at sea or in port. Look at Monaco and see the super yachts, Or look in your local port and find out what Ships are dropping off goods. Always fun to see and use. The $.99 tracking is an option as are some other adons but this is a great ap and a must have for any maritime enthusiast..Version: 3.9.9

Pricing to correct.The app is really great I was using find my ship. With subscription on yearly basis. I bought this one at $4.99 as one time payment and there was a pop up for Access plus 24 for $0.99 bought them as it doesn’t show any further detail like it is valid only for 24 hours after purchase only came to know it is valid only for 24 hours. I like that to be refunded and please correct that. It is like a insurance catch. Make it transparent and it makes the buyer to buy without any hassle..Version: 3.9.2

Worth every cent!My parents have a cottage on Lake Huron in Michigan. We can see freighters and other boats out in the distance but not close enough to see their names and other details. Just open the app and you can find out what freighter or boat it is, see pictures, see where they are coming from and going and much more. It's great for anyone that likes boat and freighter watching especially if you live on the water..Version: 3.6.2

You’ve ruined my favorite appAs a frequent cruise who lives by the sea, Marine Traffic was my favorite go-to app to see where I was on the open sea, or find out what ships were nearby. I don’t want to follow 1 ship for 24 hours, that’s not how I use the app. I know there are other cruisers out there who are in a similar position. Please let us go back to our casual use of the app, seeing the ships that are in the area. I’m sorry I updated the app to this version and in its current version it is of no use to me..Version: 3.9.2

Ever wonder what that ship is?Ever see a ship in the harbor and wonder where it came form? Or where it’s going? Or what its name is and what country it’s from? All your questions and more are answered with this app. Including questions like “I wonder what other ships are going to be passing by.” And “Uncle Mike and Aunt Sandy are on that cruse. I wonder what port they’re at right now?” Or you can just geek out on how many fishing vessels are off the cost of Alaska..Version: 3.6.8

Works wellGot this to spot traffic out on the Mississippi for fun. But it came in real handy when my Mom went on a cruise and we could track her progress as tropical storms changed their schedule down in the Caribbean. The quality of the app is good. I mean it does what you want it to do. If we lived somewhere with major shipping traffic I would seriously consider getting the overlays..Version: 3.9.28

Love this App!!!I have used this app on at least three phones now and I love it. The one feature I wish they would fix is the issue where the AIS feature works well on wifi, but seems to have issues on cellular. This could be the cellular network blocking something, but this didn't used to be a problem with earlier versions of the app..Version: 3.6.2

Tracking our boatWe are using marine traffic to track our boat while the charter agency repositions it from Annapolis to the Caribbean. It has worked perfectly, Providing us instant information on the location, direction, speed and route of the boat. It also has alerts for activities such as leaving and entering ports. We are really enjoying the app..Version: 3.6.8

Not AIS but the next best thingAs a sailor I use this app often when moored. It gives a good picture of the traffic in whatever location we happen to be in. They have improved the app greatly so it is very useful and could serve as a backup if our onboard AIS system failed as long as we could we receive a wifi or cell signal..Version: 3.6.2

Pay to get the app and then pay some more!I bought this app for my work. It’s been great for the last several years, but I’ve noticed they want me to pay more now for other features. Raise the price upfront maybe but I feel like putting in app purchase after I already bought the app isn’t right. I have other apps that did the same thing but they grandfathered everyone who had the app already. This app is just out to get more money. Oh well..Version: 3.9.32

Good app, a few issuesThis is a really good app with a couple issues. I’m using the free version and it keeps forgetting my fleet (only 2 boats, so hard to understand why that happens). Some of the best features like tracks are hard to find in the UI. But all in all this is a great app, esp for free. I will probably upgrade to the premium version at some point..Version: 3.6.8

Hard to read, slow to updateOn my iPad, the text giving vessel name and current information is very small and hard to read. If you zoom by spreading your fingers the text doesn’t get bigger, or stay bigger long enough to read. I can’t find settings or options to address this. Oddly, Marine Traffic on my iPhone has bigger text and is readable. Also, updates occur infrequently, 3-4 + hours or more, even for local traffic..Version: 3.9.28

Useful and funLong time user (since about 2009) - my only complaint is it will no longer allow me to modify the ships in my fleet even though I’m signed in. I use this app all the time to track my friends who crew on yachts and cruise ships. I also use it to see what cruise ships are in specific ports. Living in SFL, it's busy on the weekends..Version: 3.9.19

Almost perfectI would give this application a five except for the fact that vessels that have long since passed by my house remain on the map as a lighter shadow of a boat hours after they’re gone, which is a little annoying.I would like to see them enhance the app so that I can set an alarm that will go off when a particular vessel is within close range of my house..Version: 3.6.7

Lake MichiganThe app is useful in identifying the maritime traffic I so often see from the shore of Lake Michigan. The app has routes, wonderful photographs, and useful settings. Lately, I am no longer able to learn the distance from my location and many more ships are slipping past that aren't showing up on the app. It's remarkable how many ships there are traveling the waterways of the entire world using this app..Version: 3.6.8

Lots of thought in the app, but critical bugs, tooA lot of thought and work has gone into this app, but it can be frustrating to use because of glaring defects. 1. Can’t upload photos. I get a “image must be at least 800 x 600” error, but these are high resolution photos from my iPhone X. They’re much larger than that. 2. I can only create one fleet and can only add 5 vessels to that fleet, although I’ve only learned the latter through trial and error—the app does not provide any feedback when you try to add more than 5. It also doesn’t provide any upgrade path to go beyond that limit. At least not one that I was able to find after 15 minutes. Definitely a neat app, but for a $5, I would expect fewer issues and a larger fleet limit..Version: 3.6.8

If you live near the water...You'll love this app. We live on the Chesapeake Bay, near the Atlantic, and it's really interesting to get all the info on ships and large boats that come in and out of Norfolk,VA. I'm tracking some ships all over the world (my fleet!) and it really exciting to actually see them come in/out of port. Very interesting and educational app..Version: 3.6.2

Enjoy the appI enjoy using this app, works well and has been accurate for me. I wish the app would send you notifications if vessels of a specified type or size are within 5 miles of you location. Such a feature would help me catch a few more of larger ships on the Cape Fear..Version: 3.6.2

We love this app.We have spent many hours using this app and share it constantly. Since we live on a busy river near a shopping lane we often use it to see where a ship is going/coming from and learn its details. It’s great for the family as a learning tool to explore the world..Version: 3.9.28

Good, could be betterI really like this app is it shows most chips in Port and also their movement. It gives details for most trips including photographs. What I don't like is that not all ships are shown and that one can only track three ships with a regular subscription. This should be expanded to at least 10 ships. Still, or useful app which I enjoy using..Version: 3.6.2

What happened to this app?This was a useful app to view what ships are nearby. Now suddenly there is a .99 charge to look at a ship for 24 hours?🤨 Is it .99 per ship? Is it .99 per day to look at one ship or any ships? I already paid for this app once and enjoyed it but this is too much. 👎🏻.Version: 3.9.54

Layman's thoughtsI'm a landlubber but ocean bound travel and business logistics has always fascinated me. I am amazed by the volume of info in this app. The alerts are nice, but the # of ships you can track is limited, unless you pay more. I added the worlds largest icebreaker and worlds largest container ship to my fleet, as well as a ship that transports oil rigs..Version: 3.6.2

Nice App for Tracking ShipsThis app is really nice for anyone with family working in the maritime industry. It is comforting for those back home to know where their loved one’s ship is located. Cost is prohibitive to use the app for anything else. Wish it allowed more than 30 notifications per month. These don’t really cost the company anything to provide..Version: 3.6.8

Fun App for Florida ResidentsThis is a fun app since I live in FL and see lots of vessels it’s fun to see them at a distance and be able to know what they are, what they look like, where they are going. I’ve seen all sorts of vessels, even a few submarines near Port Canaveral. I just wish the vessels and locations were more real-time..Version: 3.9.2

Access 24I mostly love the app , however , I’ve tried to load (and have paid for !) the access 24 to see certain yachts near my harbor , yet not ONE time have I ever been successful even though it said “purchased” each time ! Please fix this !.Version: 3.9.28

Slow refreshThis app is pretty good for checking and seeing which vessels are around you at one time. I haven’t been able to find out how to constantly update the positions though. Many times a vessel will stay at the same spot until I close out of the app and come back in..Version: 3.9.54

Boats boats boatsGreat app for boats. Info is the best. Love the weather report on lot of the ships..Version: 3.6.2

Great for Cruise Ship trackingWe use this app to track which Alaskan cruises are coming by our house in the summer. Works great and ETA to your location is within 5 mins of being accurate!.Version: 3.6.2

MarineTrafficRésident de Salaberry-de-Valleyfield, près des écluses de Beauharnois, près du Port de Valleyfield, utilisateur des ponts Larocque et Saint-Louis de Gonzague, fasciné depuis plus de 50 ans par la Voie Maritime du Saint-Laurent. MarineTraffic est un nouveau trésor pour moi, avec une immensité d’informations très intéressantes. De Montréal à Duluth, et avec le monde entier. J’aime beaucoup MarineTraffic !.Version: 3.9.54

Family sharing is not according to descriptionI have a family group , but unfortunately my family members cannot install you app for free according family plan description up to 6 members and when we r trying to install the app it asking for $6.99 why? Please advice what is the matter can be. Thank you.Version: 3.9.54

Awesome app!!Love the app. Keeping track of my friends on the water.Version: 3.9.54

Service à la clientèleMarine Traffic, une équipe professionnelle, qui ont à cœur la satisfaction des clients. Merci beaucoup pour votre service à la clientèle. 5 étoiles. Bon vent et longue vie à vous..Version: 3.9.38

Une excellente aide à la navigation pour les plaisanciers.Nous utilisons cette application pour naviguer sur le fleuve St-Laurent..Version: 3.9.38

Love this appOne of the best app for ship’s tracking..Version: 3.9.38

Great tool.I am a boat watcher and photographer. I know what time boats will be coming into my area. And also if they will be stopping in my port. The app is full of very helpful features. I have also posted photos that I have taken. I have the pleasure of being Station 4205..Version: 3.9.32

CommentVery convenient for my photography hobby. Thanks.Version: 3.9.32

Close to PerfectThis app is one of the best in its class. Close to unimproveable and I hope they don't try..Version: 3.9.32

Tracking historyTracking history should be one month minimum Do it pls.Version: 3.9.32

HSI have eyes on the water from my own living room or wherever I am with my cell phone or iPad..Version: 3.9.20

My FleetsFor some reason I can’t create a fleet called “Ships I’ve Boarded” but only “Ships of Interest” and I find that limitation to be annoying..Version: 3.9.32

Très bien...J’aime beaucoup cet application qui nous donne beaucoup d’informations. Il lui manque le nombre de passagers et d’équipage pour les bateaux de croisière. Merci de faire le nécessaire pour les ajouter..Version: 3.9.20

Single MaltWhat a marvellous program!.Version: 3.9.19

MarineTrafficGreat app.Version: 3.9.9

Good experienceFast refreshing and easy to navigate. Bug: On iPhone X models the app doesn’t exit efficiently. There are zoom in and out options at the bottom of the screen. Make it hard to close the app, without panning the map all over the place..Version: 3.9.19

GreatestBest app for accuracy! Ten Stars.Version: 3.9.9

Ice breakerSuper apps I like to know who is passing in front of our house Great.Version: 3.9.2

Enjoy this appGreat app. Enjoy being able to identify vessels as they pass by. I do not appreciate the in app purchases that only last 24 hours..Version: 3.9.2

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