App Customer
Service

Naver Mail Customer Service

About Naver Mail (Naver Corp.)

The NAVER Mail app is here to make your email management smarter!

※ The new NAVER Mail app can only be used on iOS 17.0 and up.

1. Easily find the mails you want.
· You can group and view the mails collected in chronological order by conversation or person.
· Use the filter feature to quickly group unread mails/important mails/mails with attachments/VIP mails.
· You can separately view promotion mails, invoice/payment mails, and mails from social media services or NAVER Café, which are automatically classified to the smart mailbox.
· The NAVER Mail app allows you to view and manage your frequently used external mailing accounts, such as Gmail and Outlook.
2. Write smart emails on the app.
· Use bold/underline/colored fonts to emphasize important words, and insert images in your mail body.
· You can attach and send files uploaded to your MYBOX.
· Use the translation feature to write mails in foreign languages hassle-free.

3. Safeguard your mail.
· We will detect and inform you in advance of files with viruses/malicious codes before attaching/downloading them.
· Use the password lock to keep your mail app safe.

4. Supports Dark Mode, allowing you to comfortably read emails in low-light environments.

■ Details on Required Permissions
· Contacts (Address Book): You can compose emails to email contacts stored in your device’s address book.
· Camera: You can take photos and videos to attach to emails.
· Microphone: You can record audio when shooting videos.
· Face ID: Required to unlock the app using Face ID registered on your device.

Please contact NAVER Customer Center ( http://naver.me/5j7M4G2y ) for any issue or inquiry while using the app.
Developer Contact: 1588-3820
NAVER 1784, 95 Jeongja-il-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, 13561
CategoryProductivity
Release DateDecember 31, 2012
Latest Version3.1.8
PriceFree
Age Rating4+
CompatibilityRequires iOS 17.0
Last UpdatedJune 15, 2026
Size48 MB
Supported Languages (2)
EnglishKorean

What's New in Naver Mail (v3.1.8)

- 오류를 수정하고 앱 안정성을 개선했어요.

Naver Mail Contact Information

To reach Naver Mail customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameNaver Corp.
Company Websiteblog.naver.com
Company Email[email protected]
Customer Serviceblog.naver.com/help
Social MediaFacebook / Twitter

Naver Mail Subscription, App Deletion & iOS Support

How do I cancel the Naver Mail subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Naver Mail from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Naver Mail app?

Touch and hold the Naver Mail icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Naver Mail purchases, refunds and billing issues

Report billing or refund requests for Naver Mail through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Naver Mail App Store page.

Distribution of Naver Mail Reviews

Of the last 41 reviews shown, 17% are positive (4–5★) and 83% negative (1–3★). App Store overall rating: 2.3 / 5

5★ 6
4★ 1
3★ 9
2★ 1
1★ 24
Most mentioned:englishkorean업데이트iossinceupdate메일을worknotificationsphone

Naver Mail Positive Reviews and Ratings

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Good alternative app since outlook doesn’t seem to working right on my phone At first I wasn’t sure if this was the “legit” app for Naver because of the lack of rating but I’m happy with how well it works

Whodis_newphoneVersion: 2.3.5
멀티태스킹 버그

여러 네이버 계정을 사용중인데, 멀티태스킹으로 다른 앱들을 사용하고 다시 네이버메일 앱으로 돌아오면 계정을 선택하라는 화면이 나옵니다. 그래서 메인 계정을 선택하면 이미 선택되어있는 계정이라 메세지가 나오면서 메일화면으로 안들어가져요. 이 현상은 전에부터 있던건데, 최근에 더욱 그 빈도가 심해졌어요. 꽤 자주 그래서 불편해요.

Fermata7978Version: 3.1.5
쉽고 편해서 좋습니다.

로그인만으로 메일을 확인할 수 있어서 좋아요. 속도만 조금 개선되었으면 더 좋을 것 같아요!

JeongPDVersion: 1.5.1
메일앱중 젤 간편해요

스티커 기능 넘 좋아요! 보기와 쓰기가 간편한것 같네요 파일첨부도 용이합니다. 대용량 촌부가 잘 되었음 좋겠어요

짱구123@Version: 1.4.3
빠르고 알람이 편하네요

굿~

BellstickVersion: 1.3.0
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드디어 메일앱 오픈했네요!

넘 축하해요 그동안 네이버앱으로 메일 볼때마다 핸드폰 비율에 안맞고 사이드도 줄여지지 않아서 메일 보는데 너~무 불편했거든요 속이 뻥 뚫리네요 ㅎㅎ 무한한 발전하세요!

Kang, SeoulVersion: 1.0.4
Simple

Forces you to deal with your mail.

MeiihVersion: 2.3.6

Naver Mail Negative Reviews and Ratings

Bugs

App crashes when locking it with Face ID, I tried to starting using it through the Naver app but I don’t receive any notifications

BrunnolsrVersion: 2.3.12
No dark mode

Please support dark mode!

PEW556Version: 2.3.9
Fading away mail system

Just so slow and inconvenient. File attaching is impossible unless you upload to their could app. 224kb is considered large file?! Seriously? Wow......this company was related to sex trafficking and raping in korea so they were under investigation. I am no longer using this app. Yuk!

JojojothegamerVersion: 2.3.7
You guys are not using it at all?

It’s been broken since iOS13 update and no update’s coming out. If you are not willing to fix issues, then please remove the app. I think no one at the company’s using this app at all.

PpeanutsVersion: 2.3.6
Used to be great but lost English option

After the upgrade to 3.0 everything is in Korean and there is no way to turn the app back to English language. Help!

LaVieBoheme73Version: 3.0.0
Stopped getting notifications

Horribly designed app. Also, I stopped receiving notifications all together for no reason.

ThehandsomeCrticVersion: 2.3.7
Lost english option

After the update, everything is in Korean, what should I do?

陈凯歌Version: 3.0.2
Well not so bad

But...little slow..:( someday please Upgrade!:)

W'SupVersion: 1.0.4
Only for Korean?

Only Korean? Rubbish!!!

拉黑NOMOVersion: 3.1.3
Other languages

We hope to be support for other languages ​​in the future

Cresset_Version: 1.4.1
Ios26업데이트 후 신규 메일 수신 안됨

제목과 같아요 업데이트 이후 신규 메일이 이앱에선 수신이 안되요 네이버 앱이나 웹에서 확인 할수 있어요 업데이트 해주세요 제발

GUk_lucianVersion: 3.1.2
Disastrous update

Previous version was way better & usable.

User477484Version: 2.2.6
Looks nice but

I couldn't log in

AHsinger4Version: 2.1.7
업데이트

비쥬얼 업데이트 후에 새로온 메일이 자동으로 안뜨고 새로고침을 해야 뜹니다. 너무 불편해요. 그리고 메일 삭제도 왼쪽 스와이프로 한번에 되게 해주세요. 안읽음과 삭제 두 메뉴가 왼쪽 스와이프에 있어서 삭제하려면 한 번 더 눌러야합니다.

가와이야마Version: 3.0.4
알림 안 오는 문제

최근 들어서 알림이 한동안 안 오다가 다시 오다가 반복되는 문제가 지속 발생합니다. 중요한 메일을 놓치게 되어 다른 메일 서비스로 이전 합니다.

Whatment37Version: 3.1.2
최근 불편한 점. 스왑 삭제가 끊겨서 부드럽지 않음

스왑해서 삭제할려고 할때 Freeze및 실패

Young cheol yunVersion: 2.3.6
삭제 동작

삭제 동작좀 스무사 하게 되게 해주세요 Ios 업뎃 이후 대응 하나도 안된듯 메일 삭제 하기 더럽게 어렵네

DksorksidWhaVersion: 2.3.6
완죤별로임

메일 삭제할때 옆으로 넘겨서 삭제하는데 갑자기 어느순간부터는 옆으로 넘겨지는게 렉이 심하게걸려서 삭제가안되요

901진우짱Version: 2.3.6
버그가 있는듯

메일확인을 한 후에도 카운트숫자가 안줄어드네요

AfbdkskcVersion: 1.0.4
메일 스와이프해서 휴지통으로 버릴 때

왜 렉걸리는 것 같이 버벅거리고 한번에 삭제도 안되는거죠?? G mail 로 넘어가려고요.

_Florida BoyVersion: 2.3.6
삭제기능이요

아니 삭제할때 전체삭제 누르고 중요한거는 제외하고 스크롤 올려서 또 선택 누르니까 내가 제외한게 의미없이 첨부터 다 선택되는데 그래서 중요한 메일 삭제됐는데 진짜 생각이 있는건지 없는건지; 사람들이 네이버메일 많이쓰면서 이따위로 만들지 마세요 진짜

뉴뉸냔냐Version: 2.3.5
Security code

I keep entering the security codes again and again. It doesn’t work. It looks like keyboards not work. And the questions are Ridiculously hard. Even 1 star is too much.

Yeaaaa234Version: 3.0.5
Crap.

It won’t even let me make a new account and or send a verification code. The app itself self runs horribly, fix it.

Niiii19Version: 2.3.7
왜 이상한 삭제 방식을 고수하나요?

왜 이상한 삭제 방식을 고수하나요? 아이폰에서 삭제하는 방식인 오른쪽 끝부분을 살짝 오른쪽으로 밀고 삭제 확인 뜨면 지우면 좋은데 왜 네이버는 왼쪽으로 밀고 숨겨진 휴지통 아이콘을 선택해야 지워지게 만들었는지 이해가 안가내요 얼른 아이폰 앱이면 아이폰 앱답게 수정하셔요

스티브@gofVersion: 1.5.1
아 진짜..뭐 이런게 다있나요

외국에 있는 친구한테 영어로 힘들게 쓰고, 보내기 버튼 눌러서 보냈는데 보낸메일함에 가서 확인했더니 없으면..어쩌라는겁니까. 진짜..네이버앱들 믿고 썼는데..어떻게 되돌릴수 있는 방법없나요ㅠㅠㅠ

Der1TraumVersion: 1.0.6
화면 가로로 안바뀜

화면이 가로로 되지 않아 메일쓰기 넘 불편하네요. 그냥 네이버앱의 메일을 사용해야 할 듯.

BebouchardVersion: 2.1.11
튕김...

업그레이드 후 튕김. 안열림.

Classic9Version: 2.1.11
안 똑똑해짐

임시보관함의 내용이 뜨질 않고요 수신확인함을 다 지울 수가 없어요. 임시보관함의 메일을 수정하려고 할 때 내용이 뜨질 않으니 수정 자체가 안되고 보낸편지함에 이메일이 보관되어있는 한 수신확인함에도 전부 저장이 되어있어요. 숫제 네이버로 들어가서 이메일을 사용하느 것이 편합니다. 좋아진 거라고는 사진첨부가 잘된다는 것 하나임.

YehzinVersion: 2.1.0
느림

업데이트 후에도 여전히 너무 느려 그냥 다시 웹앱으로 멜 확인하게 되네요... 실망스럽네요

Lorenz9901Version: 1.0.6
Very rare updates

It’s been a while since Apple released new ios but naver mail never has any updates. There are some issues since the new ios updated but ieems like this app is abandoned...... very inconvenient... Disappointing.

Pigoo22Version: 2.3.6
템플릿 기능 왜 없어요?

아니 뭐 앱에 글자 크기 조정이랑 첨부파일 빼고 할 수 있는게 하나도 없는데 좀 추가해주세요

Aidanj001Version: 3.1.5
No more English?

I have been using a Naver mail address for years now and the recent change to the app no longer supporting English is disappointing.

AbdslrVersion: 3.0.5
No English version?

After recent updating it's all in Korean. Does Naver want to eliminate all international user who can't read Korean?

Cavier0008Version: 3.0.4
Terrible to log in every second time!!

Sometimes i need to open my mail on the phone and laptop for work at the same time. But this mail needs to identify a password over and over on different devices. Wasting my times a lot to log in on my phone and laptop. Really uncomfortable to use two devices for work!!!

Live in CanandaVersion: 2.3.7

Naver Mail Screenshots

Naver Mail iPhone Screenshot 1
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Naver Mail iPhone Screenshot 3
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Naver Mail iPhone Screenshot 5
Naver Mail iPhone Screenshot 6