Trend Micro Mobile Security Customer Service

Trend Micro Mobile Security Positive Reviews

Very Grateful.. Please Continue to Protect Us! <3Greetings and hello, hope who’s reading this review is in great health and spirits. Recently I moved out of an apartment (and into my car) that was destroying my mental health because of malicious neighbors (much more than just nosy.. spying on me and filming me..). Also, WiFi was included in my rent- but come to find out that they were tracking my every move on the internet (asked if I could get my own internet installed but was denied). As I have been sick/disabled with anxiety and depression for 6 months, the last thing I need(ed) is for hackers and snoopers to try and steal the now very limited things that I even have left. It’s not paranoia! Recently spoke with numerous honest folk, and they are also concerned about the huge uptick in phishing text messages and emails too. With everything I have- I am fighting to return to the workforce as a Vanlife photographer/artist/author/influencer/grill-cheese-seller. Also I am in battle with my own mental disabilities and fighting poverty (I am impoverished). Please Continue to help and support me and thank you so very much for all you have been doing for our privacy/human rights so far! Bless You!.SolarPaulVersion: 11.1.1044

Many problemsI have 2 devices on Trend Micro Mobile Security. They were both purchased through the APP Store. They were both on monthly automatic subscription renewal. In late February one of them did not renew. I have contacted the Trend Micro people and, though they have been very nice and tried to help, they have been unable to fix the problem. The device still tells me that my subscription has expired and that I have to renew it. I have tried to renew it on the APP website multiple times without success. The second subscription for the identical software on my second device still works fine and I love it. I always give it a 5-star rating. I am worried about it though because it is scheduled to renew in about one week. As far as I can tell, and I confess that my knowledge and skill levels are low, I can’t remove the defective software from my system or account. It just sits there and interferes with my attempts to correct the situation..Upyurs2000Version: 10.3.1026

Now wearerThey can get around your system .! I confirmed how Beeker rd along with Garnett insurance and others set up my frame porn for extortion and blackmail some crooked law I enjoyed my wife’s videos more just used that for bait to show how my phones computers wi fi hack blue tooth and “ghost “ internet can violate civil constitutional and human rights to cover up murder true story Stephen Masters this is dedicated to Dorcas Burgess my mother lost all her sons and possessions just look up 1705 e 7th st only to suffer alone I caught every meth dealer in the process and will gladly produce a warrant never again use my wife and children I got your reasearch lol search 1170 beeker rd and every device and family members computers phones etc courtesy of Kiki.DieHeardVersion: 10.1.1035

Make that 4.5 stars ...Nothing is perfect, but Trend Micro Security comes pretty darn close. I use Trend Micro to secure all three of my Apple devices and appreciate their integration as well as the security they provide. They identify both major and minor threats to the integrity of my devices and have protected me from several attempts to infect them with malware and/or collect and share personal information with unwanted third parties. I have had little or no performance degradation on any of those devices. The one minor gripe I have is that I have to manually restart the product on my iPad Pro whenever I restart it. I would rather it were automatically restarted as on my iMac but I understand that this is not a readily available feature of iPadOS. Would I buy it again? I dunno because I have no intention of not transferring it to my newer devices as I upgrade..OldFogeyNYVersion: 9.2.1028

The adult content filter failed in 60 secondsTest: I downloaded and set this up, set content shield on child setting, went to browser (edge in this case, but that does not matter), went to image search site and set site’s filter to off, typed in a type of adult content....let’s just say the fail was massive. I am using this for the ad block and malware protection, but I have to find a better solution to block adult content from devices because any 13 year old can get past this. Worse yet, there is no record I can find of the offending activity. Just as a note, the restrictions option native to the iPhone is terrible and gets in the way more than it helps, what is needed here is a 100% image blocker (video to) that allows a parent or monitor to whitelist image sources (I.e. iPhone photos, text if wanted, and images from particular web sites like Wikipedia or whatever)..DB_randomVersion: 6.5.1143

Interacting with security protocolThe app helps guide me correctly, turning on and off certain things on my phone in the settings. It helps me learn how to operate my phone or efficiently. I really have peace of mind, when I get alerts, identifying concerns From the program, working in the background while I’m learning how to work with the security program to ensure my safety. It covers the three primary aspects in my phone life; calls coming in and out; messages I receive; and email. There is an option for social media issues. I am a word-of-mouth subscriber; my fiancé and her father shared trend, micro with me..Mh91750Version: 11.2.1058

Just got trend MicroJust got trend micro for my laptop &my iPhone i had it on my ASUS router but never used it then I saw it on pc security Chanel & he tested on all the best known viruses & malware it caulght all of them so i Baugh it 1 very easy to setup 2 easy to use 3 has everything you need for security The only negative I had to go into Facebook & change something myself but they should me how to do it. All in all I would highly recommend this product to anyone that wants to secure their computer or their phone I will write another review after I use it for a while.Dr.LapVersion: 9.6.1144

VPN on the iPhone is unstableMy wife and I both have iPhones and try to keep VPN active to help insure security, but are having problems with it. It seems very unstable and often disconnected after having been connected for some period of time. It tries unsuccessfully to reconnect and apps won’t open while it is trying to connect. It happens wether we are on a WiFi, or cellular network. In order to resolve the problem we must open setting/VPN setting select disconnect and then it usually reconnects. What a pain in the you know where. Please fix it!.Pulling My Hair Out!!!!!Version: 9.7.1041

Very Good productI had a brain injury in 2014 so learning it all is taking time. I have a terribly smart hacker. Having PTSD and dealing with not being able to go online and having no privacy at all, finding my phone changed constantly stealing my Apple ID by changing my password and generally making all activity online difficult is my issue. This product is helping. I haven’t found anything yet which does. As I learn more maybe it will work even better! Learning more, now let’s see if it holds!.SandyBeachBabe55Version: 8.3.1082

Great app so far (first day using)Very impressed with the amount software security applications involved to ensure total confidence that my devices are truly secure. I like the scan feature but wish it would go deeper into accessing embedded coding that can be paired with malware, spyware, etc. Through emails or adware calls. I've gotten prompted to enter my Gmail info three times back to back and then when I clicked out of the prompt I was still able to use my phone but recorded am adware or scammer call immediately after. I believe it's some nosey co-workers or ex employer that is trying to smear me. A more thorough and in-depth security scan of internet protocols and hardware would be great..RaiderredditorVersion: 7.2.1073

Best Apps in the world to protect your mobile phoneThis Trend Micro apps is awesome to protect you from phishing and attack from malicious software and ransom. I will recommend getting This app for your mobile if you do most of your businesses on your mobile. Why not for your mobile! since in few years 90% of people will be doing everything on hand held devices. By the way, I also use Trend Micro on all my computers at home Trend Micro protection makes magic ( magic= make a good impression on client). Kudos to this company!.Precious SusanVersion: 9.7.1032

Review of TrendMicro security:I have been using this security suite for well over two years I feel confident on both my iPhone 8 and my iPad Air 2. I like that you can scan your social networks, your wifi system and your websites that you use. I was hacked a few years back thru my FB. It destroyed my windows laptop, but my iPad only had to have adjustments. At the time there were very limited security utilities you could get for a iPhone or Ipad. I feel very confident when it blocks the questionable sites..Luap#1Version: 7.1.1050

App does make it easyEven when it tells you what's at risk for your facebook and twitter, it asks permission to do the changes necessary to protect your account. only reason I rate it 4 stars is because It would be nice to scan the more commonly known apps like snapchat and instagram but then again it's better off not having these apps that saves valuable information at all and just log in using the web where it can be easily monitored and secured by this app. I think this has a lot to offer for only $10/year. Hope this helps..EveryNicknameTakenBesidesThisVersion: 10.2.1008

Seems good to meI got an apple thing on my phone that says that people need to pay 2.99. I would pay for it because I easily go to websites that are not protected and I need something to stop it. It seems like a good price to me but my parents are not really willing to pay for it. However I would want to know if it is really does a good job of detecting viruses because Apple sent me a thing that I need to get VPN because I have six viruses on my iPhone and it could shut down my iPhone. I have also experienced strange pop ups. They said that it has no viruses on the free trial..I Love Christmas SpiritVersion: 6.0.1260

Install on new iPhoneI don’t think I have ever been as frustrated as I am right now with trying to get this program were it doesn’t say I have “6” things to fix, “5,” “4,” and now “3” that I can’t get past. I think I now own 2 subscriptions with Trend in trying to get the issues resolved. Also, I haven’t owned this phone long enough for my trial subscription to be expired but the app says it has expired. What’s up with that?.Mom of fur babiesVersion: 9.3.1105

VPN Issues after update *edit and updateAs another review noted a previous update has caused the device to disconnect and reconnect continuously from both WI-FI and cellular data when the VPN/ Web Guard is turned on. I hope you are able to fix this bug soon. Completely uninstalling the app today and reinstalling it seems to have fixed the issue. Back to working amazing again..ConcernedPenguinVersion: 11.1.1044

Astounding Security SafeguardsAs an experienced security manager and executive administrator - “There’s no other company or competitor” who’s performance exceed the quality or standards. In this era of unknown security breaches, hacking or sabotage, I rest assured and confident of my systems being shielded with the utmost of security safeguards. With my very best and sincere regards to your outreach and success to provide the assurance of guarding the systems that maintain our everyday agenda, plans, communications and businesses. Respectfully, Larry Cunningham, Retired Military.Son of the SageVersion: 11.2.1024

Love the appLook im sticking with 5 stars because you have protected my phone over the last year. My account expired and I went to renew restore and it wont update to say I am active for another year. I don't know if I did something wrong but I cant seem to get help. I went to the chat room to get help but when I’m asked to get more information I lose the person Im talking to in the chat room. Please assist..VbagadonutVersion: 9.7.1037

Safe surf Browser in this appThis app content protection and safe surfing protection from malicious websites is good. Some glitches in browser in ios: you cannot print with an air printer using the page with up arrow. It give a ½ page instead of the full page to print. You have to change to a different browser to print. Also, you cannot delete only one item from the history. You have to delete total history. Very irritating. They need to fix these simple functionality problems to make this a decent browser..SweetcotonVersion: 7.1.1072

Mobile SecurityI truly enjoy this app and it even lets you know when websites are not to be trusted even those posted in Instagram and Facebook for different products. You can’t go wrong using this app This app is constantly on watch whether it is a website embedded in an email or a text link, it catches the scam or illegal dangerous site, blocks and warns you not to continue..EILEENAVersion: 10.3.1026

Bad day hereNot so easy when I want to know something quickly as a Senior. I don’t feel secure. But better than on another company at least. Right now I have apparently locked my self out of my computer by saying I want touch. Then forgot password. Bad day here. Was told need to check security. Overall I trust this company, just having a bad day that won’t go away..My mind needs helpVersion: 10.1.1046

Trend Micro reviewI had a lot of security for my computer and my phone let me say McAfee and Kaspersky they let viruses in my computer. Blue screen and ransom ware I’ve had to throw away drives before because they were completely ruined. But I’ve had Trend Micro for quite a few years now Hey they might be a little much on the price but what is the price of a new drive or even ransom ware gonna cost. I’m sticking with Trend Micro..Ron1802Version: 10.2.1024

Recent updateThe recent update seems to have fixed VPN constantly disconnecting. I thought it was my Verizon service for the last several months. It was apparently a coincidence that I had issues with my Verizon one day and since the VPN. I have not had issues after updating last week. I spent way too much time trying to constantly reconnect all day long. Thank you for fixing the issue!.Ltahoe99Version: 7.1.1050

Love it!I’ve had Trend Micro since 2008 and I’ve been using it ever since. I love the continued updates and secure for all my computers and devices. I recommend this software to protect your devices and I formation. The feature for iPads and iPhones is absolutely awesome as it blocks unwanted websites and ads, blocking them and quarantining them to ensure safety. Thank you trend micro! You guys are awesome. Please continue your professionalism in keeping my information safe..Ron57772Version: 7.2.1073

Excellent appI have use Trend products for years and have been very happy with their apps and features. Knock on wood, I’ve never been hacked or had any virus since using their products. Would and have recommended this product to my friends and family. I personally don’t think you’ll be dissatisfied with them..Hardway005Version: 9.6.1025

Awesome softwareI have been using trend micro software for the past 25 years. I have never been let down, software is always work perfectly. When I do have an issue, I can check with the community or with the tech help and get my issues resolved. Thank you Trend micro for the software, please keep making the apps..Schmidthouse64Version: 10.5.1021

Best securityI have used trend micro for years, well until I moved to apple products but now that apple is no longer safe I am back using them and it is even better than before. It runs a scan super quick, it is easy to use, and I feel safe using my phone with trend micro protecting it.AlexapoolozaVersion: 10.5.1041

Keeps notifying meI have only one problem with this app. Even though I have unlimited data and have selected that option in the app, it keeps sending me notices that I need to reopen the app after restarting, (even though I haven’t restarted my iPad) to adjust data usage settings. It annoying when it shows upon my notifications screen,. Is there anyway to adjust this w/o turning off notifications?.Zimmdogg93Version: 8.2.1046

Excellent security programI did not know about this program till approximately 3 months ago when I purchased my new laptop. I have been very impressed with the ease of use and ability to understand what needs to be done to protect my laptop and my iPhone. Highly recommend..Hoocie mamaVersion: 9.3.1088

Trend Micro Safety…I have been using Trend Micro products for years to protect my computers, and all the phones on my account. I have never had them fail me yet, and with the VPN, I feel safer. I will recommend anyone that wants safety, and security with your computer and phones use Trend Micro. I demand excellence and I am happy with their products and service..SteeltwisterVersion: 10.1.1035

Used since first of yearDeleted today. iPhone has private address turned on, but VPN hesitates, and/or some times prevents phone from connecting to WiFi. I don’t see any benefits from this app, except the VPN? Question that because I keep getting pop ups from TM about other VPN apps to use. Make one app for all mobile device needs! Had Norton VPN before, it was slow as well , but it did detect when iPhone needed the iOS updated, TM does not..GmbigbVersion: 9.3.1075

Good! I think!!Up until now, so far I haven’t had any security issues. I hope it continues to be like that. The application is easy to use and it seems to be very reliable. I will a longer review as soon as my membership is getting closer to the expiration date..Mr Pepe AguilarVersion: 10.5.1021

MobileSecurityI have used this app for several years and had auto renew. This year I was charged and the expiration date did not change showed expired. I contacted customer service and they were useless. I have paid for something they claim they have no record of.CampbmcVersion: 9.3.1058

My Trend Micro SecurityI really trust and feel secure using Trend Micro as my security on my IPhone. Even though the IPhones are supposed to have built-in security of it’s own, I feel more comfortable having both on my phone. At my age group, (early 70’s) one can never be too careful of being hacked..Mo BauerVersion: 9.6.1154

Annoying wi-fi alertsCan we please add a setting to ignore the alerts about unsecured wi-fi connections if the connection is listed as TRUSTED or when VPN is on? At that point the alerts are just annoying and you can’t turn them off driving people toward uninstalling the app. It has active VPN built in but still suggest i download a separate VPN app to secure the connection…major oversight by the developer.RaldränVersion: 10.3.1026

Feeling confident, protectedI have used trend micro for years. Trend Micro allows me to feel confident. When pulling up some new web pages , I will get a warning if the site is a protected or not. In this day and age with all the hacking going on, I need all the protection I can get. I renew every year and it’s a very easy process. So get the app and enjoy its benefits..A. BarbieVersion: 8.2.1065

Best mobile security appI have used now for years Trend Micro Security & latest version Titanium for all my business and home computers, laptops, and now my mobile devices. It is easy to use and the App helps me stay on top of security items to fix or sights that are not secure. What more can I say but try it and see for yourself, It’s great!.NLGPAVersion: 8.0.1142

Easy to set up and useThis app is very easy to set up in use. I bought the yearly subscription and it was only $10. I did everything you told me to and love the experience so far. I am blind and it is accessible using my voiceover screen reader..Aisha OdVersion: 10.5.1041

I Feel Protected with TrendI’ve had Trend Microsoft Security products over the last few years and always felt protected . After I had a virus on my computer several years ago, I switched to Trend Microsoft Maximum security and never had a problem. Thank you!.ZoeyzhereVersion: 9.3.1086

Best Protection AroundI learned about Trend 4 years ago from an IT Tech. I had never heard of Trend before but I installed it. Absolutely the BEST Virus protection I have ever used on my desktop, iPhone and tablets. It protects every aspect of my electronic devices without interfering with any programs. Never a hiccup in Trend’s performance ….ShytessVersion: 11.2.1040

Best protective app...I bought this protective service after having many prior. It was the easiest to install, took some time to learn, but far less junk and spam hitting me, yeah! Overall I prefer to any other out there. It was recommended by my computer people. I’m highly recommending it to you!.Cyn4ArtVersion: 8.5.1051

The Absolute Best ProtectionI am a long time user of their Prime services for all of my devices. On the few occasions wherein I pay for additional Customer Support those employees are very knowledgeable. For those who are just thinking about this service, go ahead and establish an account. You will it regret that decision to take the leap into Trend Micro..Kadi723Version: 6.6.1058

Work on your VPNThe VPN slows down my wifi connection.Koooook🤬🤬🤗😯😦🤔😨🤯😭Version: 7.2.1073

Je recommande!Très bon moyen de protection efficace..Get full appsVersion: 11.2.1040

ExcellentThis app is awesome to protecting my devices. I recommend it!.CortkballVersion: 11.2.1040

Very efficient and vigil is tIt detects any threats to your iPad and/or iOS very quick and is very easy to use.OcappinmycappinVersion: 11.1.1030

Cutting-edge mobile securityThis is the most top-o’-the-line mobile security service ever. It’s not only easy to use but very helpful in preventing virus attacks on your iOS..TheblueburpVersion: 10.5.1041

Can’t use on multiple devicesOverall fantastic but I can’t use it on my iPad unless I buy another license. They should add the ability to share on you personal devices..IbrynVersion: 10.5.1041

TrendMicro servicesThis is the best security program we have ever used for our electronics! They are accessible , most of the time when uou have problems! I am not sure how long we have used this system by TrendMicro but it is for certain over ten years now! Only interference we have ever had with it is from Microsoft!.Iliterate computer galVersion: 10.3.1026

Works fast & smooth!I only purchased the license a few hours ago, and I am happy with this security program. - If it goes well, I am thinking of purchasing max-protection plan. I just don’t know if this license will be automatically canceled, or I will have to manually do it!.Chris79DeVersion: 10.3.1026

Needs call protectionGo the path same path as malwarebytes is going!.EvilvibesVersion: 9.5.1081

Works wellGreat little system and has helped a lot with hacking and modem protection. I live in Central America and the lack of security for data has created a realm of data theft and ransom as well online bank theft. I definitely recommend this system. Would like to see more constant updates for the early access features. If your internet slows you can change the mode of the unit and adjust to your modem type etc. those that have problems, most likely have not read the manual or actually turned on all features..Leo_JeffVersion: 9.6.1149

Excellent and easy to useLove this app. I feel a lot more safe browsing the web now. Andy.HardanmtlVersion: 9.2.1028

YesMy son recommended your app and my wife and I use it on all our electronic devices. I appreciate the reminders to scan..TSNterresantVersion: 9.0.1106

Great app!I have been notified that my email accounts have been compromised and I later fixed it but now it concerns me, so I have been looking around for the best app that suits my needs and trust me you were the last one that I have downloaded and by far the best and the only one that I actually activated and purchased the license. At first, I skeptical as you only have few reviews and doesn’t show up on the search results. Today, I have decided to choose you. I really hope you are worth the trust. I currently have your three apps: Mobile security, ID security and trend micro wifi protection..Armando.APVersion: 8.5.1041

AwesomeI am particularly impressed with the assistance in improving social media security settings! I hadn’t realized that I was so exposed! Thank you!.ScrabbleHoundVersion: 8.3.1082

Safe for 15 yearsVery happy 😃...safe on all my device’s.Supra1980Version: 8.2.1065

Web protection keeps turning offSince I installed the app I noticed that the web protection keeps turning off without noticing. I discover the problem by opening the app and getting the message that I have something to fix. Apart from that it offers an easy to use interface and interesting services essentially needed in the current times..AgentValeriusVersion: 8.2.1065

SecurityNever had any problems since getting this well worth the money.Western1944Version: 8.2.1046

Incroyable!!!!Lorsque le VPN se déconnecte, il se re-connecte automatiquement. Très fiable et stable!!! Excellente protection pour votre iPhone!! 👍👍.Bedd_70Version: 6.5.1143

Great protectionI downloaded Tune In on my iPhone and suddenly got lots of blocked sites by Trend so I deleted it and now all is good.Tani LSMVersion: 8.0.1150

Subscription problemI tried the free 14 day trial and then tried to cancel before the auto renew kicked in. I tried to go to the link to cancel the auto renew that the app provided but kept getting “Page not found”. Since the app wouldn’t let me cancel, I contacted Trend’s Support. The support person said he cancelled it for me but today I received an email that I was auto billed for it anyways. Beware of the “Free trial”! NOTE: It looks like the problem is with Apple. Trend Micro has done their part but Apple still billed me. Waiting for a response from Apple..SynthergyVersion: 6.6.1075

Trend microAwesome app 😊😊👍.JtsschVersion: 6.5.1121

FOR COMPUTER DUMMIESSO NICE PRICE AFFORDABLE.Manu759Version: 11.2.1034

TRENDAbsolutely love this app ;).Jaynans101Version: 5.2.1089

Mobile SecurityWow.FHZTEHWWVersion: 5.2.1089

Trend microSuper application. Facile à configurer avec des fonctionnalités surprenantes..GirafelleVersion: 3.2.1188

Trouble freeGreat app.DragonacdcVersion: 3.2.1188

Still the king!!Trend Micro is still the best of the best!! So glad they have made a version for the iPhone and iPad. I now have Trend Micro on my Mac, Windows, iPad and iPhone. Have been using their software for about 12-14 years, can't live without it!!!!!.ThystadVersion: 3.1.1034

AwesomeVery good app..EmotochickVersion: 2.0.1208

Je me sens plus en sécuritéFacile d'utilisation, analyses rapides, j'ai vraiment l'impression d'une meilleure protection. J'ai particulièrement apprécié la protection de confidentialité sur Facebook..DoyberVersion: 2.0.1195

Great productFixed my privacy settings quickly and saved me a lot of embarrassment!.DuncanslamVersion: 2.0.1183

I like this app! ; )It is a cool and fun if you like download a lot apps..Qingwei ZhangVersion: 2.0.1183

Great tool!The app was easy to download and launched immediately. I like the easy view to see if the sites I am going to are protected..FunkyngsterVersion: 2.0.1183

Best free scanning and protection appA+.Azar GebeilVersion: 2.0.1286

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 11.2.1063

Trend Micro Mobile Security Negative Reviews

Your app is like a virus 🦠 slows my systemI don’t know what happened but I’ve used you guys for a while now and although I could see slowdowns in my WiFi access speeds they wer aggravating but tolerable. I’ve now gone from WiFi connection speeds of 400+ Mbs to 10 and 20 Mbs. I’m running an iPhone 11 Pro and it was fine before. I know it’s your app because I still get blazing speeds from my iPad Pro 112.9 and my wife’s iPhone 8’s and my wife’s iPad 7th generation in the same room in the same seat run simultaneously or minutes apart. The only difference thankfully 😅 I didn’t load them on my other devices. You need to fix this or I’m gone as a customer. I wish I had never purchased your services for a year because if I stop I’m still locked in for a year. I’m not impressed. I also use your other app for protecting my system and now I’m suspicious of it too but I’ll tell you in the ratings for that one..Javier roverVersion: 8.5.1057

Delete!Have used this for two years now. About 6 months ago, I deleted it from my iPad because VPN was not needed (not “air”, and never connected to anyone else’s WiFi). Now, over the last month, maybe longer, the Safari browser just stopped working on my iPhone. Would not connect to any website nor would it allow me to follow any links (known to me) from my email. It’s like something locked up my phone as if parental control suddenly got switched on. Checked every setting-no reason it should be behaving this way and of course, VPN cannot be turned off. Deleted Trend Micro, and instantly, my phone connects again (same thing happened with a different browser as well). Sooo frustrating being out and about, unable to search for stores, restaurants, attractions, etc. Used to be a good service, what happened?.88ntVersion: 8.1.1100

GarbageThere is nothing more annoying than a company who offers the free trial but then makes it nearly impossible to decline or switch off auto-renew. Do not “trial” this software if you are not sure you want it. To turn-off auto renew and prevent future billing is next to impossible — it can be done but it is a lot of work. I’ve found that it is impossible within the App itself on your phone, so you will have to get to a PC and log into your TrendMicro account. Within the app on your phone, NONE of the Manage Subscription links work (they all lead to “Page Not Found” splash pages). Extremely frustrating, so I would not recommend! As far as the App itself, I found that performance of my phone suffered after install. Battery life is shorter and overall speed is slower. Not worth it for me..IpodnewbieVersion: 6.6.1075

Please fix the “things to fix”It is so annoying that the notifications being off makes the app flag as “things to fix”. Even when you indicate to ignore this in the app - it only fixes the issue temporarily. When you open the app the next time - it will again indicate you have “things to fix”. Some of us don’t want to change the settings of this app to allow notifications and that ok. But the false positive of always showing there are “things to fix” even after setting this to ignore makes the app very unfriendly because you don’t know if there is a serious item flagged or just the notifications that it’s flagging - please fix this!.Jdjax2Version: 9.1.1068

DeceptiveThat I had to agree to terms before finding out that I cannot use it; yet, I am bound to eternal terms, without the option to revoke what was not purchased (and I have chosen not to use) is questionable, no matter the ratings? There is a fee after clicking the checkmark. It is inexpensive. But I should have that option, after* finding it out. It feels bait-and-switchy, at very least. Just, why? Why can I not have revoked terms of service if I only downloaded, but I chose not to use?! Why is there an insistence on my information, anyway?! This is not a rhetorical question. I expect an answer..DupẹVersion: 11.1.1030

Help!My mom downloaded this security for my phone to keep me off the internet and it purpose was served but now, I can’t delete it. It doesn’t show up on the home screen so I can’t just remove it from the home screen like any other app and it won’t expire like it did on my younger brothers phone (we have the same phone). It’s keeping me from looking up literally anything and I can’t download certain apps; I can’t even reset the phone to get rid of it because its out need the password to do so and my mom forgot it and I never saw it. Please help!.Professor_Z0OMVersion: 8.5.1051

Fearures.Ad blocker has been returned. I’m giving it another try. *Update* Okay I tried it again because they contacted me about my review and said they had brought back the ad blocker features. The problem there is that it doesn’t block ads, even though it says it blocks ads in Safari browser. Remember folks, iOS is a closed environment, and apps can’t affect apps. This is not s pc, so no app is going to scan your phone or iPad for malware. Apple has that covered. All this thing does is pop up once every few days to say it wants you to turn on content blocking on your phone..TomofpittsburghVersion: 7.1.1072

Draining batteryI use to love this app until the last update. It now drains my battery all day because icc bc ant get it to stop constantly running in the background. I turned off background refresh but it still runs 24/7 even when the phone is not in use. It averages 5% per hour. It is awful. After uninstalling it, I just learned that the VPN setting is why it was so slow on WiFi and 5G. I removed it and all is well. Sad that the only solution is to uninstall the app.Stopaskingme456789Version: 9.7.1041

A poorly integrated suiteIt seems that these are multiple stand-alone products rather than an integrated suite. Some parts of the suite fight against each other eg installing multiple VPN onto the device. Any support is also on a tool be tool basis. In other words, not recommended..ThisusernsmecantbetakenVersion: 9.8.1073

For one thing I can’t renew my membership, for some strange reasonNot very happy with Trend Micro. They took my money for the year and I still can’t access the App, it’s basically useless. Beware..Seeker2012Version: 9.7.1041

ConfusingFirst when you go to renew there is no link to input your license code only links to purchase (I already have a code why should I bloody purchase again) Second when I enter the code (finally found it outside of the main site) and done all that they ask it still show the old expiry date. I have wasted the good part of 30 minutes for the processes. Worst site to renew license. Easy to do initial purchase or upgrade but not for bloody renewal.Very much frustratedVersion: 9.6.1025

Scam ArtistsI unfortunately purchased trend and paid for a subscription, I was charged but the service was never applied to my account and it just told me my license was expired and tried to get me to pay another subscription even though and I have proof on my bank statement that I paid for the license. Serious waste of money , now I’m out money which I doubt these guys will return to me. You want actual mobile security get something like norton.Noobydude1234Version: 8.5.1051

Licence renewal - works badlyBig deception for me. Had this app working for one year and at renewal date, after it was paid, the app always notified me to renew. Tried to restore my purchase many times without any success. Decided to remove it from my iPhone and lost 26$ for my renewal..Miche61Version: 7.2.1073

MisleadingNot compatible with my iPad..TwixleVersion: 5.1.1253

Useless, have to buy subscriptionJunk. Can't use unless u pay for subscription. Thought you could at least get few days free trial, nope . Disappointed, I usually like this antivirus.BbDee519Version: 3.1.1034

Doesn't work for SafariIPhone 6s iOS 9.2 Works for Google but not for Safari so I delete app.GQgeorgeVersion: 3.1.1034

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