IWatchLBS Customer Service

IWatchLBS Positive Reviews

Great AppLoving the app so far, makes it much easier to track things for me and double check points and such. There’s only a couple things I’d like to see: a way to create recipes for food and save them so you don’t have to try and individually track each ingredient, and a way to personally save food so that you can always have access to them. Other than that, this app is great!.NDDZ31Version: 2.7

Pretty good, needs some improvementsThe app is pretty simple to use. There’s no added fluff, it’s just intended to track points which is great. A minor gripe I have is that when I add the nutritional info into calculator the app automatically moves the screen so I can’t see the point value anymore. I would like the view to stay the same so I am able to see the point value as I add the info. The biggest issue I have with the app is that when I add a custom food to my list and then try to add it to the daily food diary, I am unable to change the serving size. For example if I added 1 cup of white rice to the list but am only eating 1/2 cup, I cannot enter that I am eating half a serving. In order to add 1/2 cup of white rice I would have to go back to the custom food list and add the nutritional info for 1/2 cup of white rice. I have never used a food tracking app that does not have this feature, which makes me wonder if I’m the dumb one and I just can’t figure out how to do it. If this is a user error, I would love to hear from the app developers on what I’m doing wrong!.Insulinaddict101Version: 2.4

NewJust installed figuring it out.Ireland PatVersion: 2.7

The old app.I liked the old version of this app. I don’t like that to access the different charts you now have to pay a monthly fee. I have used it in the past and lost the weight which was great! To get it to work now, I had to delete the old app and pay again for it. Which, that part I didn’t really mind. Oh well. 🙃.For heavens sake!!Version: 2.7

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IWatchLBS Negative Reviews

Liked old app better…I’ve had success with WW (tracking in older version of app) in past and wanted to count points again. The old app worked well but wasn’t able to download the one I had. So I paid for this one (icon looks exactly like old app). Price was reasonable but it seems to me there are LESS features than there were before-for instance, I’m pretty sure there was an option to do 1/2 portions of items already in custom list. Also it’s seems there’s no way to delete entries from custom list. And also no database to search? voice search is added feature, but I also liked to be able to see options in database-pretty sure they had they had this in earlier version. And a way to connect to my Apple Watch would be nice as well. There’s another app I found that tracks points (unfortunately, after I purchased this one again) that seems to have much more features..Loss is gainVersion: 2.7

Don’t buy yetThis is not an efficient app. Not well thought thru from a user pov. I’d ask for my money back if I didn’t think getting it back would be far harder than the $1.99 is worth…so good for them for making $1.99. Not good deleting or editing options for scanned items in ur custom lists. The ability to scan barcodes is nice but I’ve had a number of skus that the app didn’t have in its database…be aware. Doesn’t explain things well…like the colored food lists… Doesn’t currently have a faq section..TbocrVersion: 2.7

Not calculating correctlyUpdate: for the developer to say “you are wrong” is unhelpful to customers trying to use the app. **** When I enter numbers in the food calculator there isn’t a spot to add in sugars, so the points are calculated wrong. Also, it’s totaling my daily points incorrectly. The app developer’s website shows a different amount of daily points versus what is calculated in the app. 29 points versus 59 points is a huge difference!.RJ0306Version: 2.7

Waste of $2Not much but if I PAY for an app I don’t want to get a new ad at the bottom of the page every time I click something!!! There are no explanations of anything. And if I type in a food I HAVE TO INPUT THE POINTS VALUE MYSELF!!! Otherwise I have to use the microphone to speak in a food and I am not allowing microphone use to a questionable app!!! USELESS WASTE OF $2!!!!.PurpleEm633Version: 2.7

Ads make it impossible to submit informationI can’t submit any of my information because there are ads hovering over the submit button that I cannot get rid of! I paid for this app! I’m beyond annoyed..MeganwithnohVersion: 2.3

Requires additional purchasesIn order for this app to scan products to enter your points, you have to purchase another scanner app that costs $6.99 per week! Disappointing..Viciousfishes63Version: 2.3

Credit cardWhy am I required to put my credit card number in to complete this?.236745rewVersion: 2.7

DebWhy is a credit card necessary to complete user info?.Deb22??Version: 2.7

Paid app with adsPaid for this app $1.99 and it has ads- awful.Deise17311Version: 2.5

TerribleWant my money back….MissSarcasm90Version: 2.7

Nothing in the app worksCan’t save, add, or do anything with the app.Janice arndtVersion: 2.7

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