Novelmates-Best Stories&Novels Customer ServiceHK IReader Technology Limited

Novelmates-Best Stories&Novels Customer Service

  1. Novelmates-Best Stories&Novels Customer Service
  2. Novelmates-Best Stories&Novels App Comments & Reviews (2026)

[Enjoy Novelmates]
Novelmates is your gateway to a romantic world of addictive novels from various genres. Dive into captivating stories, explore new plots on those web novels. With Novelmates, immerse yourself into storytelling anytime, anywhere.

[Features]
1.Extensive Library: Access a diverse library of novels spanning multiple genres, including romance, mystery, fantasy, science fiction, thriller, and more.

2.Personalized Recommendations: Discover new novels tailored to your preferences based on your favorite novels and stories.

3.Bookmarking: Bookmark your favorite novels and never lose your place in a story.

4.Night Mode: Read comfortably in low-light conditions with the night mode feature, reducing eye strain.

5.Seamless Experience: Enjoy a seamless reading experience with smooth page-turning animations and intuitive navigation controls.

6.Subscriptions: Enjoy the unlimited reading experience without interruptions after subscribing, allowing you to fully immerse yourself in the story.

[Tranding Novel For You]
- Billionaire
- Werewolf
- Romance
- Badboy
- Mafia


Discover the joy of reading with Novelmates and unlock a world of good novels. Download now and start your literary journey today!

Novelmates Agreement
http://www.ireader.mobi/index.php?ca=lang.EnTerms

Novelmates Privacy
http://www.ireader.mobi/index.php?ca=lang.EnPrivacy

Novelmates VIP Agreement
http://abs.ireaderm.net/zyios/app/iphone.php?ca=Vip.VipProtocol

Novelmates-Best Stories&Novels App Comments & Reviews

Novelmates-Best Stories&Novels Positive Reviews

Good appThis is my first reading app since I began reading again recently and it’s great! I’ve had no payment problems and I love the books! Author Alexis Dee has my heart! 😭 only reason I give it 4 instead of 5 stars is because it does advertise as “free reading” when it’s not and I wish it were a little cheaper. But otherwise, great app!.Version: 11.4.0

DON’T DOWNLOADShould’ve looked at the review but I got excited to read the story I saw. I was told I can’t revive a refund even though I haven’t use it. They said since I’m VIP and books I’ve read have become my “assets” so they can’t refund me. I’ve had subscriptions to app that refunded me because I didn’t use the app for whatever it’s intended use is. This just seems very scammy. Telling consumers just because they have 1 minute or more of reading time you can’t get a refund. That’s not how a subscription works. You’re reading a book of course it’s going to be a minute or more to read a book. I haven’t used the app since I renewed it. Also they said it’s my “assets” but I can’t download the book. This is a scam app. Went to the review and it’s said this app is “questionable” and they don’t feel “trustworthy”. Most of every review rate it a five star so they don’t delete the review but the actual review is how questionable this app is. Also before downloading the app was supposed to be free. The stories on this app are lazy and repetitive. Waste of space. I just saw it says 13+. A child should not be reading this!! It should be 18/21+ at least. I’m reporting this app for fraudulent advertising/activities..Version: 12.25.0

HERES HOW TO CANCEL YOUR SUBSCRIPTIONFIVE STARS ONLY SO MY REVIEW IS VISIBLE: IN TRUTH THIS APP IS NEGATIVE STARS. If you are like me and many other people writing reviews here, you may have paid for the .99/week trial. By now I’m sure you have also realized that the stories on this app are lazy and repetitive and want to cancel that subscription immediately. Here’s how: On the home page of the app there is a button at the bottom right that says “mine”, click that and then click “1v1 Service” (it looks like a customer service line with a smiley face with headphones). From there you should be able to cancel your subscription with no further issues. Keep in mind that I used Apple Pay when purchasing, so unless you did also- there isn’t a guarantee it works the same way. I hope this helps some people out..Version: 12.24.0

Needed some Fixes - all good now!Edit: It’s fixed now! I’m not sure if it’s luck, or their doing but, overall the app is great and working properly, 5 stars for sure no complaints completely satisfied. The stories nor the adds are my problem, it’s the fact that your position in a story doesn’t save. It keeps me stuck on a chapter that I read 20 chapters ago and I have to go out of my way to scroll, scroll, scroll. I’d like that fixed, or at least a suggestion on how to save the chapter i’m on. I tried a lot of ways turning off my wifi, cellular data, putting airplane mode on, closing off the app on my chapter and whatnot, still won’t save. 🫩 Perhaps add a bookmark option, or a save progress button?.Version: 12.25.0

Scam and ThievesI am give 5 stars so it will be seen. It is truly 0 stars. This app will sign you up for a subscription that you didn’t sign up for and then when you finally figure out what is going on and the charge will be a weekly charge. They will tell you that they can give you a half refund for that current week’s subscription and that’s it. They will go around in circles with you about how you can cancel it within the app but the app with never show that there is a subscription so you have no options to do anything..Version: 12.22.0

The Worst Reading AppThis is by far the worst app I’ve ever used to try to read and I believe I’ve used most of them. Theres no way to use the bonuses so the books I attempted to read would only go up to 4 chapters before it asked you to pay for a subscription. From what I’ve read so far about the app, once you have a subscription it’s almost impossible to cancel it. It’s a waste of time and money for mediocre stories with the same 3 tropes.Version: 12.22.0

HorribleTried to sign up for the $0.79 subscription, but the payment was declined due to insufficient funds. That part was fine, but the experience left me concerned. The app’s reviews feel questionable, with many 5-star ratings that seem like they may be incentivized rather than genuine. Overall, the experience didn’t feel very transparent or trustworthy. I’d recommend being cautious and double-checking any charges before subscribing..Version: 12.24.0

Worst app everI saw a book on here that was interesting so I decided I was gonna read it and for some reason it put me into a subscription that I didn’t want and they charged me for it now I can’t cancel it. Anybody have any ideas on how to cancel I sent them a message and told him I was gonna dispute it with my bank, but I haven’t heard anything. I gave a five star so that I would be seen..Version: 12.22.0

SCAMThe subscription is SO HARD to quit. i only rated 5 stars so it would be seen. it makes you think it’s easy to quit until you start looking into it, thankfully i didn’t lose much money because i read the reviews after purchasing the app and got it figured out. but don’t get the app, its so hard and frustrating to get rid of it..Version: 12.25.0

Worst app created!! DO NOT DOWNLOAD!!Only gave 5 stars so this is seen this app not only puts you in a subscription you don’t remember agreeing too, it’s almost impossible to cancel thanks to someone’s comment I was able to cancel.. you don’t get a lot to read either without them expecting payment of some kind for sure a scam!!.Version: 12.21.1

Great stories, but…What’s the point of points and bonuses if you can’t use them for “short” stories? Especially when it feels like most of the stories on your app are considered “short” stories. Though, honestly, short stories should be classified as stories ten chapters or less. Most apps that require payment to read short stories feature stories with 20 or more chapters. Very disappointing..Version: 12.14.2

Not freeI get so tired of the lies when it says it’s free I expected to be free. Yes I understand that more than likely you will have to watch ad to see. I have two other apps one reads to you, but it allows you to watch multiple Ads at once to open chapters.Version: 12.22.0

Do not useYou’ll get stuck in a payment loop because they won’t cancel anything you pay for. I’m struggling to get a refund and cancel payment now. Awful customer service (or I should say absolutely no customer service).Version: 12.2.1

Good books & easy cancelDownloaded and subscribed for one week to read this one book. Book was so good and well written. To cancel, I had to look in the “Help and Feedback” section and it has the option to cancel there. Super easy..Version: 12.2.1

Great storiesI’m really enjoying the variety that Novelmates provides. Thank you..Version: 12.22.0

Very niceRomantic stories are all good.Version: 12.17.0

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