Novelpack Negative Reviews
You Can’t Cancel Without an AccountThey don’t allow visitor accounts to cancel the subscription, but what I think is weird is that you’re not allowed to cancel as a visitor but they don’t mind charging a visitor. I would just recommend anyone wanting to use the app to create an account, the app won’t tell you to create one, I think that’s how they’re scamming people out of their money, especially because once you subscribe it doesn’t show up under your subscriptions on the App Store. You can cancel the account on the app itself under VIP. When I tried to do that, I got a message on the screen saying ‘Cancellation doesn’t support visitor accounts’. If that’s the case, then they would make sure everyone makes an account automatically. But the reason they don’t is to scam people out of their money. I stopped reading the book I saw an ad on after a few chapters, it got real cliche after that but if it’s for you, then definitely create an account first. They also have a 30 day cancellation window, im assuming they won’t cancel the account unless you’re had it for at least 30 days, I just did this myself so heads up on that. I’ve never seen a reading app do this, it’s extremely sketchy. Download at your own risk..XariaLashaeVersion: 12.7.0
Cannot Cancel the SubscriptionI signed up for the 0.29 offer and it was a mistake. I only paid so I could read one book. There is no way to cancel the subscription and they keep trying to charge my card. There is no customer service either. Also most of the books have the same main characters (Grace and Antonio) and the same books are posted several times under different titles. I used PayPal and this doesn’t even show up under their subscriptions tab so you can’t cancel it. It doesn’t show up under subscriptions in the App Store either. This is one of the worst app experiences. At least all the other apps like this give you the option to cancel your membership..PrincessFayth6Version: 12.0.1
SCAMI recently got this app because of an ad of a certain book. Mind you the writing style was absolutely horrendous, so once I realized you have to PAY to read AWFUL books I stopped using it immediately. However, they started charging me for a subscription I NEVER purchase and keep pulling random payments of money out of my card. They haven’t responded to my refund request and are still charging me, despite me never paying for anything. I’d suggest never downloading this app and if I could give it -5 stars, I would..JJJJRRRRAAAAEEEE00005555Version: 12.9.0
No Way to Cancel SubscriptionI paid the 29 cents for the week part just for one story then tried to cancel the subscription in my Apple subscription part like Novelpack said I could and found out I couldn’t. I had to do a fraudulent charge dispute on my PayPal account, then also the card that they charged the rest of the money on. Then I tried emailing them to refund me my money back and I still haven’t heard back from them. This app is a scam. You can only cancel if you cancel the account..RedVixen69Version: 12.2.0
Not worth itI was reading a book and wanted to finish, when J was done I cancelled it. I kept getting charged, I’ve been trying to cancel it since April 11, 2025. I did it in the app twice and screenshot it as a confirmation it was being reviewed. I’ve emailed them now twice. I should have done this thru Apple and not Paypal and it would’ve been easier to cancel under subscriptions, but I used PayPal and now I can’t stop the charges. Still working with PayPal to cancel.Buford&2399Version: 12.2.0
Misleading and apparently a scamI subscribed through apple for one book that seemed interesting. i did not do paypal (thank god, read the other reviews).
the book i wanted to read was about the love eraser story they advertise. i got a bit of that, before it switched to an entirely different story that had nothing to do with the one i had previously been reading. this actually happened twice in the book. i believe they’re either AI or stolen works mashed together..AaadiieeVersion: 12.2.0
Do not get this appIt’s a scam. I signed up for weekly charged. I tried to cancel 2 weeks ago. Then I noticed today that they charged me last week and again today. I went to cancel my account AGAIN, and it says it’s being reviewed. I tried to go in my apps under subscriptions but it’s not an option. I’m gonna have to do a fraud claim through bank and PayPal. Don’t waste your time.Gator juneVersion: 12.2.0
Can’t read all chapters with subscriptionI bought the week subscription so I could read a story that I found on Facebook. I couldn’t access the next chapters. Going to keep checking to make sure they don’t charge me each week. I already cancelled through Apple subscriptions..S.pags13Version: 12.7.0
Won’t let me cancelI am trying to cancel but it is making it almost impossible. I finally think I am cancelled and it says will review in 30 days?! You get charged every 7 days?! Not to mention, the book I was reading was only 9 chapters long with no end?!.WJLVGVersion: 12.9.2
Not worth $, hard to cancelI have tried to cancel my account three times in three different ways and I continue to be charged for it. The stories aren’t even worth the amount I paid for the first charge let alone the additional one..Lclclc86Version: 12.9.1
Can’t cancel subscription and they also charged my card when I only wanted to pay one timeYou guys need to give me my refund back.. I only authorized for it be done one time . I don’t understand why yall don’t have a option to cancel a subscription.Meek26$Version: 12.0.0
I paidI paid for my subscription it worked for a week I renew it it doesn’t work at all it keeps telling me to pay for the vip but I did this is the worst app in the history of apps stop paying for things instagram advertises I’m so mad. Can’t even add my review.Nemnemwowomw eVersion: 12.2.0
Unable to cancel subscriptionWas also automatically charged for an extra week when I never signed up for auto renew..Kd29092018Version: 12.2.0
No cancellationSigned up for the weekly subscription for one book. It was short and knew I didn’t want to read anymore. There’s no cancellation option in the app despite it saying so..MeishymeishVersion: 12.2.0
ScamTerrible app. Charges you more than they say they will and they make you jump through hoops to cancel your subscription. Not worth it for the garbage they call books.DisapointedafxxxxVersion: 12.8.2
ScamDo not purchase! There is no where to cancel a subscription and they charged be a second time before my week was up..Truy4Version: 12.9.2
BooksThese books are so expensive and you don’t get the whole book just a couple of chapters.Lousy costVersion: 12.2.0
CancellationIf you need help canceling there is a bunch of us on whatsap helping each other getting it cancelled. Seems like they are scamming people out of their money..Karma1221Version: 12.2.0
Still charged after cancelingHorrible app. Don’t download, they will continue to charge you after canceling.Smbear846Version: 12.0.1
The worstGot the membership but there’s no way to cancel it. I’ve tried everything..AdilsyreadsVersion: 12.8.0
A scam appDo not download. They don’t let you cancel the subscription but will still keep charging you for it..Clarkcandybar2007Version: 12.0.1
CancelFor anyone that used PayPal to subscribe. You can cancel through PayPal. You just need to remove them for the automatic payment.SisalaboyVersion: 12.2.0
Money eaterI paid for the subscription but I still can't read next chapters..ValerieMLVersion: 12.0.0
Annual VIP doesn’t workI paid the subscription, still couldn’t read the text. Complete scam..PBJ330Version: 12.0.1
MehThe stories start out great, but at some point changes as if AI wrote it. It’s weird. Names in wrong places. Typos. Bummed..Rae.huffmanVersion: 12.9.1
Subscription CancellationDoes anyone know how to cancel the subscription? I already emailed them but they haven’t replied yet..TeaSakuraVersion: 12.2.0
ITS A SCAMYou can’t even cancel your membership or your account if it’s a visitor account. I emailed them and reached out to PayPal to have transactions cancelled..Annaliese EVersion: 12.2.0
Cancel subscriptionThere’s no way to cancel the subscription.Miko23243Version: 12.0.0
Can’t readI paid and I can’t open the next chapter.Hoojopa9Version: 12.2.0
SCAMGive me my money back you thieves! I tried cancelling and you will charged me!!.SiodenneVersion: 12.0.1
CancelHow do I cancel the subscription?.Bro00!Version: 12.2.0
Subscription cancellationI tried to cancel through my paypal account and i couldnt and i continue to be charged.AntoinetteHy07Version: 12.2.0
DONT SIGN UP!Cannot cancel subscription…..BbyDreamZVersion: 12.2.0
Scam! Zero stars!!DO NOT FALL FOR THEIR .29 PayPal deal!! Garbage app!.Jaynkay0506Version: 12.2.0
CancelHow do you cancel? ??.RitasuetonyaVersion: 12.2.0
MeI have sent 5 emails to you about being charged for a subscription I never ordered and you have charged me over 80.00. You can’t cancel on your site or answer my emails. I sent for help over a week ago and no answer. Send me an email address that will help me. I am sick to death with your site!.Ugly SaileVersion: 12.9.2
Scam.29 cents to start out a week later they supposed to charge 29.99 or something. Anyway I got charged not even a week later! I did email and unfortunately you cannot get refund bcuz it goes to the authors. Beware of this app . It was hard to cancel too they had to do it for me and I took my PayPal card off so they couldn’t charge more.Bookluver32Version: 12.9.1
SCAM COST ME $254ZERO STARS! This app is the biggest scam out there. I started reading a book and paid $0.29 to finish reading it, and even though I believed I successfully cancelled the “trial” as soon as I had finished, I just found out I’ve been paying $14.99 WEEKLY via PayPal since March. $254.83 of charges I had no clue about and 100% did not authorize. I have been emailing with no reply, so now trying to work with PayPal to dispute the charges. SCAM SCAM SCAM!!! Do not download this app!!!.CmclainVersion: 12.9.0
Description says freeSays free but trying to charge me either $14.99 a month or $2.99 a week..AmitixVersion: 12.2.0
Scam!!!I got the app and agreed to pay 0.29 to read the end of the story but was then charged $14.99 for months. I denied my fraudulent subscription a day after getting the app and was never prompted or asked to sign up for any subscription but was still charged. PayPal didn’t help either..MaemackVersion: 12.2.0
SCAM - dont downloadThey are charging me $14.99 A WEEK!
I downloaded this app during a $0.29 trial special, read the one story that interested me then cancelled the subscription according to the Terms of Service because there is no other way in the app to cancel. I closed my account and deleted the app. To my surprise every week since I have been charged $14.99. I did not agree to the terms of this charge and of course there is no way to contact the development team. I hope they know they deserve every bad thing that happens to them..CoveredinashesVersion: 12.2.0
FRAUD FRAUD FRAUDDo not sign up for this app. The are charging me $14.99 a week with no way to cancel..Quititallreadyplease467Version: 12.2.0
ScamPlease be aware that is a scam they claim the first week they’ll charge you 0.29 and they charge you 14.99 and then you can’t cancel the subscription.. be aware that is a SCAM.Pauruga.1Version: 12.2.0
DO NOT DOWNLOAD THIS APP!Once you figure out how to even do so, you have to REQUEST cancellation, which I did a week ago, and was informed my cancellation would not be processed until after the 30th. So I have just been charged $14.99 AGAIN for a dumb app where I read ONE good book in 2 days and have been charged a total of $45 without being able to cancel and without reading anymore books because they’re all trash!.JaylyannVersion: 12.2.0
No option to cancel subscriptionThis company is terrible! I cannot find a real website for them nor can I cancel my subscription in their app or online. It is not in my subscriptions on my phone’s settings so I cannot cancel it there either. This company is a rip off!! $24.99 a WEEK for a poorly written book??? Oh and they also will charge your other cards that you have not used if you have them in your digital wallet! Stop charging my cards and cancel my subscription!!!.HellohiyeshihahahiyahelloVersion: 12.2.0
Worst App-Don’t DownloadWhat started as a $.29 plan to read the novels, turned into a $14.99 per week auto draft-with no easy way to cancel the subscription. I sent an email last week requesting a cancellation, but my PayPal account was auto drafted again this week. I’ve sent another email to Novelpack and disputed the charge with PayPal, which seems the only way to cancel the charge. There isn’t any customer service options in the app.
Also, after reading two of the stories-don’t bother. They aren’t that good and just drag on forever with no good endings..Sweettea115Version: 12.2.0
Worst ever - Total SCAMIf I could rate this as negative stars, I would. I signed up for the $0.29 offer to read one dang book. And then I cancelled my account and deleted the app. Except it didn’t actually cancel my subscription. I was then charged for the weekly rate of $14.99. I contacted the seller about cancelling and getting a refund. I did actually hear back, but they only told me they’d cancel my subscription, nothing about a refund. The steps they have listed about canceling your subscription don’t actually work, either. This app is a scam..JM3773Version: 12.0.1
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