MyNBA2K Companion App Negative Reviews
Is it something about my face?This app utterly fails as a companion for the game. It’s only capability is the face scan feature, which seemed promising but ultimately did not function properly in my case.
First off, while the face scan procedure seemed legit, it’s very frustrating because it will repeatedly fail. Then, when the app finally determines it successfully scanned your face (or perhaps it just gives up?), 2K24 will likely get stuck while downloading the data and the whole process must be repeated. Finally, after several more painful face scan attempts, passing the 50% stall point, 2K24 will probably issue an error saying it could find the face data.
I was so excited for this feature but was let down. Such a tease. Is it because I’m Asian? Is this software racist yo? Can devs please get this thing working for 2K25? I hope face scan -> video game character becomes standard. NBA 2K has the opportunity to be the pioneers of this technology. Two stars because I appreciate the attempt..Mr.wong420Version: 1.4
Face scan is really badI tried to do the scan so many times and it said quality check and said it failed or it loaded but before I was about to see what it looks like it says There was an issue with your scan. Please start again and pay close attention to the instructions on the app. Otherwise I would rate it a five but the face scan part made it a 2 for me..HdnsifndkrncjwmdixmdjcndVersion: 1.4
Face scanThis app is soooo bad ,disappointing and very disrespectful because how you have a successful company that gets a lot of money but can’t even fix your app. here are the reason why I’m writing this review the app is racist because why when I scan my face I was so happy to see what I would look like in the game until when it finished loading my face it came out so bad and the face looks nothing like me it literally looks like a ape I was so mad and sad. I honestly feel like the people who made 2k and this app really don’t care what other people say and there thoughts because if they did they would’ve already fix the face cam and all the other things but I hope they see this review because I’m getting tired of this..DovenskyVersion: 1.6
All They Care About Is MoneyThis app is the definition of a company that only cares about the money not the people who play the game. Is sad that they barely anything new each year in 2k we had better animations in the past. These vc prices are insane 200 + real dollars to upgrade to 90 overall 😂 not to mention the servers are trash and there’s no support system because 2k support doesn’t even help you anymore. Now we have this app why does it take 10 minutes just to look like a swamp thing from ben10. This app is 9 years old and they literally have never updated or fixed the bugs. There’s better server maintenance in gta 5 and that games like 13 years old..Boos215Version: 1.4
2k just does not care enough about user experienceI never write reviews but I’m taking the time out of my day to do it for this. 2k puts a laughable effort in this app. The face scan was better in the 2k20 app. It’s somehow gotten worse 4 years later.
And there’s still no way to see your face scan on the app, you have to load up 2k to see how terrible it came out. Not to mention it takes 10 minutes for it to actually find your face and scan it, all for there to be a huge black mark on your face scan always.
Face scan has been around since 2k15 and not only have there been no improvements in 9 years, it’s gotten progressively worse..CcthhfdghjVersion: 1.2
App is buggy/brokenI’ve been trying to do a face scan for about a whole 24 hours… I downloaded the app on both my iPhone phone and Mac, the app on my phone constantly loads and hasn’t loaded yet when I try to sign into my PSN account to do the face scan, then on my Mac I actually get to sign into my PSN but then the face scan feature constantly loads and eventually I have to force quit the app…
I usually don’t complain or even leave reviews at that but yeah as much as money as 2K makes yearly, they definitely should have the money and resources to fix and update the app to where it actually works properly!.TruDskizzelVersion: 1.6
REALLY DISAPPOINTING TO ALL THE PLAYERS!The NBA 2K face scan app epitomizes disappointment in the gaming world, embodying neglect and a stark lack of investment. Once touted as a revolutionary feature, it has since become a symbol of frustration for players worldwide. With each update, hopes for improvement are dashed as the app continues to falter, plagued by glitches, inaccurate scans, and a general lack of maintenance. It's a glaring example of a money-grabbing tactic by developers who prioritize profits over user experience, yet fail to allocate resources to enhance the very product they profit from. The result is a subpar app that leaves users feeling cheated and disenchanted with the franchise's priorities..HusenokbVersion: 1.4
Facial ScanI’ll say this I’ve been trying to scan my face for the last 30 minutes. And I say that to say this-Last year I never had this problem,this brings life to the game on a personal level and from reading other reviews looks like the app creator for this year might have dropped the ball. It’s effected me because I loved that feature for years and now there’s an issue. I’m not here to buss anyone’s bubble or make jobs hard all I’m asking is please fix the bugs. I enjoy playing but this is one of my favorite features-please consider it. Thank you 😁.BrydGangVersion: 1.4
Where’s the in game player stats and stuff?!You’d think an app you have to sign into with your game profile would have a way to check your progress in game as well as stats but it’s basically just a face scanner with a VC counter. If your not looking to scan your face into the game, I don’t think you should waste your time with this app..Snickerson16Version: 1.2
Face scan is horrible and loading screen stuckThis app is absolutely the worst. I’ve had trouble with both 2k23 and 2k24! They both have been bad with the face scan and this has been the worst.. I wish I could post a picture to show how bad they’ve done with this app. Now it’s been stuck on the loading screen for 2 days. I’ve deleted the app and updated it and it won’t go past loading. This needs to be fixed..WowiwiwisiiwwVersion: 1.5
Worst scan in historyWorst face scan ever you would think a game that cost $70 at least has a good app this app is none of that it’s better they just delete the whole face scan app every time it does your face wrong or you have to retry again then every time is telling you to move your face back and forth, which people but 2K knows does it work how can a $70 game? Can’t even get a good app for people to scan your face. It’s very crazy..Dannny_danVersion: 1.5
We’llThe face skin is really horrible. Even one side of my face is skin tone making other side of my face a different skin tone. Then I went into the light in the same procedure happened, making my face dragged to the bottom of my chin, which is very weird for a game that has been for many many years with a lot of time to upgrade your technology. If You can’t make a good story that makes senses at least make a good face scan🪶 Bad I mean Bad.GoodBadEvenVersion: 1.5
The WHOLE app in general…I downloaded the app in hopes of the face scan feature, but after i log in to my Playstation account the app gets stuck in a loading screen for some reason. So i haven’t been able to experience any of this app’s features.
I have deleted it and redownloaded it to see if that’s the problem (even restarted my whole phone.) but nothing has worked. DISAPPOINTED.Scary._T3rryVersion: 1.5
Terrible time wasterSo it took an hour to get 1 scan in. The app is more concerned with playing that stupid music than making a good app that connects. It kust gets stuck on checking quality and just stays there. Bad enough it doesn’t load into the game right away this is just terrible time
waster..NcnbepaldbVersion: 1.1
Face scan🤬How come every single time on every 2K that has been made every time I try to to do my face scan it always gives me a double chin and a wide nose like I never seen anything like this this is crazy I don’t even have a double chin or nose in real life man 😡😡 we have to do better. This is knocking self-esteem as a human being. I be spending hundreds of dollars on this video game. And I can’t even get a proper face scan..Cool guy 7770Version: 1.6
BadWhen I try to log into my Nintendo account, it took me three tries it kept, and then when I finally logged in, it logged me out of my Nintendo account on my switch then I had to log back in, and then when the face scan took forever and then it didn’t work and then I tried again and it still didn’t work so my face I mean, I didn’t scan it I just kept my old one.King Nico1128Version: 1.5
LiesThe apps face scan didn’t improve at all and I mean it’s laughably the exact same. So disappointing. I think the problem is you guys stopped making the face scan to where it scans th whole side of your face. This new scan only scans your face at like 45 degrees for some reason and the scan is incredibly inaccurate and face is alway flat on your my player. 2k23 face scan was way better..Austin1865433Version: 1.4
This app provides almost nothingThe app is called the companion app
You would think it would in some way enhance the player experience but it doesn't.
The app is only usable for the face scan which doesn't work perfectly.
You can even check your My Player build or stat, you would think after so many years this would be a normal feature
Also in years you were able to play card games and earn VC ( not a crazy amount ) but at least it gave you something to do
Right now as it stands my suggestion is
Download all for face scan if that's what you want.
Delete the app right away cause is just occupying space.Bxtoyouro1Version: 1.6
Will not let me sign into my PS networkI just downloaded the app because I figured “why not finally do a face scan” but as I proceeded to log into my PS network, it just keeps loading. I literally had the app open waiting on it to let me sign in but it just kept loading for over 30 minutes. Gave up and tried later and it did the same thing. TRASH.JayJack901Version: 2.0.1
IF I COULD GIVE 0 ⭐️ I WOULD!They’ve clearly put less and less work into these 2k companion apps. In previous 2k’s we’ve actually been made to scan our entire face .. from straight on view to a side view so they can capture depth. Apparently this year they didn’t see a reason to put DEPTH to your face on face scans so every single time you do it you can guarantee your face will be flat. Pointless..MackgottastackVersion: 1.4
Useless appThe face scan is the biggest waste of time. When you do it wrong it uploads perfectly fine, but when you do it correctly if fails the quality check EVERY SINGLE TIME. It doesn’t matter if you’re in a well lit room or outside on a nice day. It doesn’t work. This is a billion dollar company and they can’t even give us a working app. What a complete joke..It's me Paul..Version: 1.4
The worst scan techThis is probably the worst scan technology I have ever seen and the most useless app. Literally no useful, functioning features besides the face scan and THAT doesn’t even work right. No matter what lighting you use. This is 2K’s signature style. No UI/UX design that focuses on us the players. Straight money grab like their games. As soon as another sports game developer makes an NBA game, I’m gone..XRed-ViperVersion: 1.4
App doesn’t even workI downloaded the app and signed in , the screen just says loading but the music is playing. I uninstalled and reinstalled the app 10 times and it still does not work. 2k makes all this money off of players but can’t even make a reliable app . Just wipe the app clean and start over with this ridiculous app..SgdjekelaVersion: 1.5
Loading screenI’m forever stuck on the loading screen. Keep my phone refreshed so it can stay active but that doesn’t matter. Just says loading for hours! Literally. Uninstalling it just to redownload it don’t work either. I just wanna scan my face one more time lol.GnoTheSaintVersion: 1.5
Nba 2k24 face scanI was trying to do the face scan, but it wouldn’t work. I tried at least 15 times please fix it immediately because your game is already bad like really bad so if you could please fix the face scan please and thank you have a good day😉.Another 2KVersion: 1.4
Waste of Time 2k is DeceitfulDon’t waste your time your builds never do what you pay for and this app is useless the console game is riddled with Microtransactions and you still do t get what you pay for plus the TOS they will implement at the end of the month looks to rob you of your BC and characters you don’t own them according to 2K save your money and frustration levels.SnakeDoc13Version: 1.4
Broken AppThis app is literally broken. It is trying to charge my card $32 to download the app. This app is free. How is it trying to charge my card for a free app. I’ve used the face scan feature a number of times and it doesn’t even work in the game. The data does not transfer over. If I could give it a 0 I would..JumpManXanVersion: 2.0.1
Quality Check FailedI have been trying for 40 minutes. I got it to work twice, both looked nothing like me. And have been getting Quality Check Failed. Someone report TakeTwo Interactive to the BBB PLEASE because there is no way what they are doing is legal. Make $10Billion dollars and invest what $2million dollars in the game, pocket the rest.IwillFOREVERHate2KVersion: 1.6
Please add game center loginI love playing 2k24 myteam, however locked codes have disappeared, i have searched the internet for another way to redeem some codes and when i downloaded this i was shocked not to see game center. Please add game center login as im missing great opportunities to upgrade my lineups..Nice moose of enormous hillVersion: 1.5
Trash game / AppThis app is terrible i just downloaded it for the face scan and it’s literally stuck on a loading screen. I checked Reddit and it’s happening to everyone apparently. 2k first the game is toxic now the app is toxic you get banned for quiting games & then the gameplay is so technical it makes for a poor experience..The honest reactionVersion: 1.5
App is suspectI have not been able to login or reset my password…I’ve deleted the app and used several emails bc it keeps saying login failed…seems I will be unable to create a player🙄.VjjenningsVersion: 1.4
Don’t get thisMy joyful self thought that I could make myself in 2k with the face scan, but when signing in I forgot my password. When I clicked on the help forgot password it said “failed to sign in” which is just so crappy and I wasted my whole morning after looking forward to this.Legoat18373Version: 1.5
UnusableThis app is literally not usable I’ve been waiting for it to load for 2 hours after I linked my Xbox account. I’m literally just trying to get a face scan I might as well build my character on the game then use this unless app. Would not recommend this app!.Clutch6-719Version: 1.5
I would give negativeFirst of all, because I use Game Center to sing in on 2k mobile, I can’t use any of the features to benefit my account. It should support all stuff were you can play 2k on. I will not be using the app ever again until they support all things were you can play 2k..LawsonmicroVersion: 1.5
Dont waste your timeIt didnt even work it kept saying scan failed and when it did work it looked nothing like me , its a whole new person and makes everything about you look different, you can tell 2k put no effort into this..Its very good thooVersion: 1.5
App won’t loadDownloaded and signed in now it’s been stuck on a loading screen for 20mins. Don’t think it’s going to work. I haven’t even gotten to explore the app, scroll, anything. All I wanted to do was use the face scanner. Just bought the game. Disappointed..BizzyvickVersion: 1.5
This app is horribleI tried this app and it kept on saying failed to connect to platform and I had the right information on everything but it still don’t so don’t try this app I you want to get a face scan just try your best to make one yourself..Dhrrvmyr136)Version: 1.4
PitifulThey’ve had facescan for so many years now and it seems to be even worse than launch. It takes at least 10 tries for it to work like they make so much money off these games the least they can do is get SOMETHING right..Servega23Version: 1.4
Trash, face scan wont work in gameAlways gets stuck at 50%, supposed AAA game on a PS5, facescan off a new $1000 iphone, and the game gets stuck building my face scan at 50%. Tried reinstalling the app, the game, re-scanning. Better lighting. Nothing works. Quality control ridiculous..SpechtaculyonsVersion: 1.5
Horrible appEvertime I sign into my Xbox account on the app it just puts a loading sign up and never EVER goes away so I can’t use the face scan like the app is intended for. Then I go to the comments and see no one is having the same problem but everyone still hates the app😂🤣.Ulovemeh huhVersion: 1.5
RubbishKeep loading without any response after installing it..Fuji-guyVersion: 1.5
Apple account?So how do I log in with my apple account???.HXB928Version: 1.4
2k25 sucks!!!If i can rate it lower than 1 i would. It keeps saying failed to sign and try again. When i actually do it won’t face scan. EVERYTHING ABOUT THEM SUCKS.2k25 sukksVersion: 2.0.2
Unusable and FrustratingSame as other reviews-Just keeps loading forever and is useless. Developer needs to update the app or just delete it altogether..McKrispy14Version: 2.0.2
LI Look Like Winnie The POO.IklirdagnampoitropedVersion: 2.0.2
Can’t use itCan’t even use the app it’s loading forever.Leni04728Version: 1.5
MalfunctionI downloaded this and then signed in. I signed with my PlayStation account and stuff, it just keeps saying loading. It’s been doing that for 2 days now. Fix it.Ant_2wavvyVersion: 1.5
BadBad face scans.Sawyer ajVersion: 1.5
Can’t log in lolGarbage.FelixvinciVersion: 1.5
.I am white and come out african american 😂 slightly confusing. Lol.Yoyoyo-123456Version: 1.4
No save ?“Failed to sign into your 2K account.
Please make sure you have a valid NBA
2K24 save for Xbox.” As I’ve been playing the game for the past month.Riles kaVersion: 1.4
Fix your appNew year, same old from 2k. The facescan still doesn’t work properly, this time it says running quality check then it always fails. Tried about 15 times before it uploaded successfully and when it did it was completely off..DominikleeVersion: 1.4
ScamIt will not work on my PlayStation.Suss dudeVersion: 1.4
It doesn’t work!It won’t let be login into my Nintendo account.ErikR_75Version: 1.4
Bring back 23Please bring back the 23 version a lot of people are still playing it!!!!!!!..OmaritocherieVersion: 1.2
Terrible face scanThe face scan doesn’t work, you guys really put no effort in do you. It crashes every time you try to do it and if you finish the scan it ends up horrible, the only thing it would be decent for is locker codes if you’re not knew your console.:-&-'ddVersion: 1.2
Face scanIdk how you guys managed to screw up the face scan even more, but you did 🤦🏾♂️ Please make an update that fixes this issue because it’s terrible and ruins the experience.Prodigy DVersion: 1.2
Log in issuesIt will not let me log into my Xbox account..VdjskdicnVersion: 1.2
Face ScanAfter like 10 years of this, the face scan is still hot dog water. Will upload 1 out of 10 times & you'll end up looking like an altered default character with some inbred gargoyle mixed in. Everyone's got the same swollen mutated forehead. Why is this app even available still, total joke 😂.Jweeeezy69Version: 1.2
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