MLB Customer Service

I enjoy this app tremendously. But I really wish that they would bring back the classic games. They was something about listening to a classic baseball game that was extremely enjoyable. There was so many to choose from. And it was wonderful reliving some of the games from the past. I hope that you will possibly bring those back. it was a wonderful thing and it said that it's no longer there. The problem that I have is on the radio programs when you listen to the audio games, you repeat the same things over and over again I cannot tell you how many times a night we hear Apple taco. I can’t tell you how many times a night we hear Mike Piazza same old speech. There are so many players and so many interview interviews that you could play. Why do you play the same things over and over again? and then we’re listening to the games out of state the place that we live seems to cut off the broadcast so we can hear his commercials from the state of which we’re living. I wish they wouldn’t do that either. It’s a great app. We love it, but we really wish you guys would change up some of the things that you do. cause like I said we’re tired of hearing the same things during the commercials over and over and over again.

New: most of my complaints below are much better 2 months into the season. Ads are back to normal length. Still, I do sometimes get kicked out of an audio archive game when I pause the broadcast, which makes it hard to find my place in listening after I re-start. But I’m enjoying listening again! Old: I’ve been a long time MLB audio subscriber, and use the app for MLB audio archive (my main way of keeping up with baseball) during the last couple of seasons has been great. Normal ad transitions, pretty easy to navigate to different times when I have to pause/leave and then return to an archived game. This season, however, MLB archived audio consistently cuts away from the announcers between innings/changes into generic repeating ads that last 4 to 5 1/2 minutes, which is longer than ad break if I were listening in real time. The average length of game is 2h 41m but the longer ads in the archived MLB audio extend the archived game time to an average that’s way longer than true game time. I don’t have hard numbers for an average, but I’d guess it’s about 3h 45m to start 2024. I pay for the app! **MLB shouldn’t add ads to an archived broadcast that extend game time even a minute for paying subscribers!!!** Shortening the game was a huge achievement by MLB last season. I’ll now go back to the archived game from yesterday that ran 2h 50m IRL, but is showing 3h 44m on my app. Ugh. Come on, MLB. Don’t artificially inject time back into the game.

At this point I wonder why I pay for this. I’ve always been a big fan of listening to ball games. This year the app has been awful for that. There has not been a Orioles game where the game feed isn’t cut off early to get to commercials after the end of sides. Just now the feed was cut while the announcer was giving the score. I was listening early today, and the lineup was interrupted for commercials! Last night, I was listening to the archived game while driving, and the feed was interrupted for several minutes for music — not commercials, but random songs. I had to double check to make sure my app hadn’t shut down by accident. Real fun while on the interstate. MLB, do you even have a human crew handling this? If so, are they trying to handle all live games? Or is there some sort of Digital Audio Workstation handling this with tagging? Either way, it’s really embarrassing that the app is so bad at such a basic service. Especially since a majority of the ads on archived games are about the beauty of listening to baseball on audio. You’re failing the product and the fans. It’d be better if this was handled like the MiLB app, where fans are pointed to the local station’s websites so they can listen there.

Ap seems like it is making a comeback. Article reading seems much easier, especially from an accessibility point of view. This has always been a top app when it comes to the quality of the accessibility when it comes to being able to set up user preferences and reviewing or navigating stories and box scores. Some user recommendations about alerts follow. 1, delay for streaming is much appreciated, just be sure delay is not so long that scoring alerts are sent out of order which has been frequent in 2024. Even now game final alert came before game ending scoring alert in spring training on March 5. 2, on final score alert, please do like ESPN and CBS, include the pitcher who got the save if one was credited, while also indicating the number of innings the game was played in if it was less than or greater than 9. 3, if a scoring alert becomes inaccurate because something about the play was modified due to a replay decision, please send the modified alert for those who have scoring or lead change set to on when those states are changed by the replay result. If no scoring on a play became a scoring play, indicate that it was a replay as part of the modified alert. 4, please consider settings for score updates every 3rd inning like ESPN and CBS and an extra innings alert option. 5, allow for key stat update alerts, this is inspired by a setting offered on the FOX app. 6, have a setting for game state alerts that deals with delays, resumption after a delay, suspended games, as well as postponed and rescheduled games. Lastly, from a news story stand point, it would be nice to have a quick way to switch to stories that are specific to a given team.

I’ve used the MLB app in the past and I do not remember having any significant issues. However, as I started to use it more frequently after purchasing a Detroit Sportsnet subscription, I have noticed some very annoying functionality, as well as a bug, in the app. First: why is it not possible to resume the replay or live video that I was watching after more than 20-30 minutes of inactivity? The player resumes as expected if my iPad Pro is put to sleep briefly, but it does not take long at all for it to reset, completely forgetting what I was watching when I unlock after longer periods. This means I must find the video again, and scrub forward manually to get back to my replay position. Frankly, this is very poor design. It should remember replay position like any other video playing app. Second: while watching on the iPad Pro, if I get an incoming phone call (in my setup, the iPad rings as well), and I take the call, as soon as the call ends the video player goes directly to live without any prompting at all. This is just stupid and very annoying since it spoils the video if you are watching on delay. I hope both of these issues can be addressed sooner rather than later.

Once upon a time this was the best major Sports app. It still is but it’s “Slippin”. This year I have been required to delete then reinstall more than all past years combined. I have had the ‘at bat’ app since it was started Now we have audio problems- identifying players problems-videos blowing into my ability to listen to the radio broadcast. My ‘pet peeve is stopping the audio feed to do something else for a few minutes and coming back to listen. The audio picks up where you stopped it unless you shut the app off and restart it. So it isn’t a live stream it’s an app that forces the listener to hear as many ads as can be piled into the ‘stream’ So if an inning ends on the game you’re listening to and you switch to another game when you return to the game you started with you must listen to all of the ads and ‘live’ broadcast that you left to go to a new game. It’s funny the pictures of batters and pitchers keep up with the game you left but the audio radio broadcasts doesn’t. So to keep up you must shut down the app and restart it to catch up. I gave it 3 stars because it is still better the other major sports apps but not by much anymore.

I am updating my review to basically remove everything I previously said. They completely revamped the app for the 2026 season and I like the changes! I really like having multi view now where I can watch up to five games at a time. I really like the immersive experience! It allows me to see where the players are on the field as the game is going and allows me to see live stats to the side of the game I’m watching. In 2026 they added the feature of making the players look like actual moving figures with their jersey numbers, which is super sick. There’s something similar inside the NBA app, and I love that we added it here. If you don’t like that view, you can just make the players positioning look like little pucks. But I like the option of seeing the figures. I also think it looks really cool to be inside of a virtual stadium where the game is being played. I don’t expect them to be able to create legit environments inside of an actual stadium, but it would be cool to have some sort of gallery where you can place yourself inside of 360° environments at each of the stadiums for the 30 teams. Maybe even the clubhouses for some of the teams and things like that. Just wishful thinking!

A long time fan and user of the App, changes made this year for new features, have left out some past benefits. Ex: Now when viewing the Box page, the runners-on and the count are not visible; not all users are in love with the Gameday emphasis. These feature exclusion and replacement mistakes can be avoided with more user engagement, BEFORE proceeding. Ready, Shoot, then Aim is highly inefficient. One weakness that can be improved with largely investment alone is to improve the spectrum position of the transmissions. This will reduce the largest audience leakage point to regional television, the lag between live action and Audio. P.S. The national commercial deals with Scott’s, Freeway, and Cobblestone are a volume fluctuation and repetition disaster. We joke as we listen, “you better not bring a bag of Scott’s into this house “. Please revisit any opportunities to negotiate broadcasting the local commercial spots. This is a piece of the local market and customer experience that comes with following your hometown team remotely. Quite sincerely, Long time subscriber to MLB Audio & MLB Extra Innings, but also Revenue in Jeopardy

Hello MLB have been a member for a long long time. In years past you provided POST GAME footage from the teams local affiliate. in the Mets case it is the SNY network. I can’t tell you how great that was Just a phenomenal extension of the first rate broadcast. Is there anyway you can provide us with postgame footage in the near future? Would love to know why your network would stop carrying that 15–18 minute post game show. It is such a great watch. I’m sure I’m not alone, but you have no idea how much I miss that post game show. Would love a response a day doesn’t go by where we yearn for that post game show. If you could provide a response, that would be a big help I’m just surprised something so successful would be pulled with no explanation. As always, love your app love everything that it represents living in Boston and rooting for my beloved Mets it’s fantastic coverage now. If we can just get the post game show back as part of the broadcast, I would be back in seventh heaven. Thank you so much for your time. Let’s Go Mets😁🙏

First of all, when I signed up for MLB TV, it somehow started charging me and my husband on our separate accounts. We have no idea how this happened as I am the only one who signed up and entered payment info, but somehow iTunes also began charging us as well. It took 5 months to realize we were getting charged to two different payment methods on two accounts for one household. When we reached out, we got the runaround and ultimately they only refunded us for 2 months. This is so shady. There was no reason for us to need this service twice. Second of all, the app is constantly signing us out on the tv. When we try to sign back in, we often get errors and have to uninstall and reinstall to get it working again. And lastly, it’s a huge pain searching through all the apps to find the games. We pay $50/month for MLB TV, we shouldn’t have to constantly go through multiple other apps for other games. This app desperately needs improvement.

The ads pollute our National airwaves with stupidity. Many of the ads are played at least 27 times per game. What’s up MLB? You think that’s OK? It’s not. The stupid ad for men’s shorts, the stupid ad for wedding rings and the stupid ad for an energy drink. These ads are more appropriate for Guantanamo Bay than baseball. They torture the listener. I’ll be cancelling my subscription due to this. It’s not worth it. (I’d like to listen to games on this app but again and again, the commercials are way too repetitive, annoying and louder than the broadcast. I really like hearing games from all over our nation, but the ads diminish that value to zero. When you pay for a subscription it should be ad free; or at least just keep the local ads, that might give it some local character. Don’t pipe in the crappy made to be national characterless ads over the local ones, over and over. It’s sickening. Have some dignity MLB.)

Every time I launch the MLB app through CarPlay, I am asked to log in. I then have to take my phone out and log in to the app. Only at that point, I can access the day’s schedule and listen to the various games. This behavior is worse than it used to be. It defeats the entire purpose of hands free driving. Other than the above, I love the app when it’s just the smartphone experience. At the time of my original view, I gave it a rating of 3 out of 5 stars because I found the app to be very reliable outside of my CarPlay issues. However, since that time I have noticed no change in the described behavior nor has anyone reached out to try and troubleshoot the problem. The answer to my troubleshooting efforts is: “Yes, I have rebooted the phone and stopped other apps from running and yet the behavior doesn’t change. That is every time I launch the MLB app from the CarPlay interface, it tells me I need a subscription. I then have to launch the app from my phone and tell it to launch my current subscription before I can get a list of the day’s games.“ This does not make for a pleasant experience. Frankly, I find the hoop jumping behavior to be “ridiculous”. As such, I have revised my rating down to a single star. Maybe this will get someone’s attention. Perhaps, it will even prompt MLB (and/or possibly Apple) into finding a solution to the issue. MLB and Apple need to work on solving

The real problem with the Major League Baseball app is that you can virtually never see your home team, in my case, my beloved Cincinnati Reds. I kept score of the first 106 Reds games in 1970, the beginning of the Big Red Machine, when they won 70 of their first 100 games. Why can’t baseball be more like the NFL? I saw 20 games at Crosley and then Riverfront before I got a library job while going into the 10th grade. I was 15 years old. Now I’m almost 70 and I’m not going to subject myself to the newest Ballpark, although it’s very nice. What is the harm in being able to watch every move of the very exciting young Reds? The steal of second, third, and home on 2 pitches! by Mr. De La Cruz was the most incredible play I may have ever seen! Who’s losing revenue when I pay my $150 for the radio app? The Real Big Shame about this MLB app is I cannot watch my Reds!!! Please explain the lost revenue if I were provided with every game, visually & viscerally?

I am an avid radio listener. I probably listen to 50+ games a year RADIO ONLY. I love how easy it is to pull up any game any teams’ feed. But the app usually overlays the radios commercials with paid commercials from advertisers wanting to be on the app. When these commercials play between innings, they almost always start before the radio announcer has finished their call. To those that may think this is not a big deal, you don’t know why a person listens to radio, and why this *IS* SUCH A BIG DEAL. I don’t see the game and I enjoy the story telling. And so when a double play ends the inning , or a potential sac fly ends with an out at the plate, and the announcer calls it quick, and the color comes in to offer his or her analysis, and you cut to commercial before they are done, YOU’VE RUINED THE PRODUCT YOU’VE SPENT SO MICH TIME AND ENERGY MAKING AVAILABLE ON YOUR APP. Since 2024 I started noticing this. It happened all throughout 2025. iPhone app or windows browser. Some games you don’t overlay paid commercials on the app; and I hear the radio’s native commercials and everything is great. But I don’t really care whose commercials you play, just don’t start them until the announcers have finished the call and the radio broadcast has signed off for their 2:00 minute break. And I’ve heard Mike piazza, Jack Buck, Joe Buck oppo taco, etc. enough times to make me vomit. Please come up with something original to brand yourself if you don’t find any advertisers for the game. These things are terrible.

I used to love this app. However, if you can avoid it, do so. First they jacked up the price from $20 a year to $30 a year for the audio broadcasts. No new features or benefits, just a huge greedy move for us with auto subscriptions turned on. They also started using local commercials based on your location. However, there doesn’t seems to be anyone actually monitoring the game so the commercials start later than the commercial break so it cuts off the start of the broadcast of the next innings. By the time the commercials finish you’ve missed at least the first batter or more. And the audio on the commercials is so loud! I did radio and tv commercials for years professionally and this is easily fixed with a leveling compressor but apparently no one at MLB knows what one is. Look elsewhere for your baseball broadcasts if you can.

I do not have time at night because of my job and children to watch or listen to baseball games. But I do have time during the day on my way to and from work. It is exceptionally difficult to listen to a game without first, knowing what the score is. This sort of takes away the whole idea of drama. And recently, the fast-forward function has been wonky at best so I am unable to listen to as much of the game as I would like. I called customer service and they of course told me it wasn’t the APP. It had to be my phone. Blah blah blah long story short no customer service help or attempt at help. If you would, please create an audio page on the home screen of the app that lets you choose games without seeing the score, that would be great. If you would reach out to Apple and see if it is in fact, your app or, the phone that would be great too. Thank you.

Look, it works most of the time. But right now there is an awful bug that when you get a notification on the drop down while you have a game that isn’t live (as in I’m still an hour and a half or whatever behind), and you swipe up the notification to go away, the game will just fast forward to it’s live - no not the live portion - DIRECTLY TO THE FINAL PITCH OF THE GAME - without fail, several times now it takes me directly to the moment the game ends and you see your team or the other team high fiving and the box score with the final right there. Completely spoiling the ending and ruing the entire point of watching!!!!!!! Words cannot describe how maddening this is. Watching baseball is therapeutic, imagine someone just having a loud argument or blasting loud music in the middle of your therapy session, essentially REVERSING your mood entirely. Please! Fix these bugs that are so prevalent in games that aren’t caught up but aren’t archived yet.

This app has major problem of the video randomly skipping forward while watching, sometimes a half inning forward up to multiple innings forward. It seems to always happen whenever the live game is still going and instead of watching the live game I “Start from beginning” (I do usually fast forward myself until I get to start of the first inning play). The game is pretty much unwatchable when the random, constant video skipping is happening. I don’t remember this video skipping ever happening if I’m watching a game after the live game is over and the only watch option is to watch the replay of the game. Also, you ask for location access when the app starts (per my settings), yet, when granted, you don’t use it for displaying the game time in my timezone. The game times are always shown in the home team’s timezone.

Every season the MLB app improves. I started subscribing long ago when many games were not hi def. I can say I get value from the app because the season end reported me in the top 5% for usage. I enjoy listening on the go, unfortunately I have to listen more than I like to just because of ridiculous black out policy’s. I guess that has something to do with declining popularity of our once great national pastime. NFL gives more and gains and MLB restricts and shrinks. If you watch it on tv maybe you won’t go to the game is the rational you know the billionaire owners owners need to eat to? OK I see that if your within 50 miles but not if your 3.5 hours away. Often blacked out of another national league team that’s 4 hours away. Fortunately my favorite team is in the AL out of state so unless it’s some stupid Sunday night game or obscure streaming only game I can watch them live.

The MLB at Bat app is by far the best app to follow your hometown MLB team and all of Major League Baseball, in general. You can follow just about everything you would want to know about the MLB in real-time at the touch of your fingers on your smartphone. This year they even improved it with more ways to get specific information about each game. By the way, the app is faster than your tv and radio broadcasts. But I have one negative against these new improvements, there is no function or tab to click on to show which defensive players are in the field or which runners are on base, etc So one negative: no field view! This matters more late in games as managers make substitutions and especially in extra innings games. So I hope MLB is listening and watching and will re-introduce field-view with defense and runners on base. Otherwise this app is pretty awesome!

This app still is the best of all the sporting organizations in the United States. I sincerely appreciate the consistent good quality in accessibility and usability. However, there is one glaring problem that takes me from 5 stars to 4. I have the MLB audio subscription and, for the most part, it is amazing. However, the product has been really damaged by the built-in ads that turn on any time there's a break. They are the same pepetitive ads, which gets very tiresome. However, I could tolerate that. However, what is currently really annoying is the ads will cut in before the broadcasters have thrown it to a break. Or, even worse, the ads cut into game time after the radio broadcast has returned from the break. This is just very bad practice. especially during the play-offs. I hope you will consider fixing this issue. Beyond that, please keep up the great work.

Great app… update the commercials please.

New scores section is garbage. Please go back to using old scores format or at least give users option to use the old format.

Only thing bad about the MLB app are the ridiculous commercials that are repeated EVERY half inning. It’s the same 4 commercials!!! I’ve had nightmares with the awful “OPO-TACO” ad !!! Please MLB change the commercials !!!!

Love the radio broadcasts on the road. But goodness have a variety of adds. Hearing “what’s oppo-taco” 15 times a game every game for months is unbelievably annoying. Oh was that Mike piazza first game after 9-11. Yes I know.

This App reminds me of the movie “Jaws”, and an endless loop of Captain Quint bring the meeting to order by dragging his fingers down a chalkboard. I listen to Red Sox in Canada. App used to be 3.5+/- block from WEEI/Red Sox Flagship station. MLB/Audacy now try to resell local ads in game. Except for me, at end of inning, game cuts away to 3 minute of static. Fake crowd noise? No it sounds more like a soundtrack to evict a third world dictator. Being originally from area, I liked the local ads and updates on charity work of the Jimmy Fund. Wow, who would if actually thought I would like three minutes of static blasted at an elevated level on my ears? Let’s not forget the sloppy returns after three minutes of static missing batters, plays, and 3/4 of a story/analysis of the latest developments. I would ask MLB/Audacity to listen to an entire game with headphones and have a sanity check afterwards. There is no continuity in the delivered product. Have written a half dozen times to bring back the old system, never a meaningful response. Pretty obvious they don’t care. As a final coupe de grâce, recent update to IOS 16 makes all my IPods unusable. Have cancelled auto renewal and trying to secure refund. Am willing to pay incrementally more to bring back previous style without ad insertion. Suggest only purchase for one month or trial prior to purchase.

MLB is the best app for baseball info

Such a great app. Never have any issues with the radio broadcasts

Worth the subscription cost to watch my favourite team. The Toronto Blue Jays. So exciting to watch live.

Solid app

Je peux voir les final de point facilement et on peut mettre nos équipes en favoris mais on peu pas mettre les écriteaux en français

Awesome astounding app job

Almost as good as the jays

Great app definitely get this

They do a good job with this app. Hopefully Rob doesn’t mess it up like he’s doing to everything else.

Love this app, all the info you need

This app is for STUDS. 🫆

I hate the commercials.

For those who love baseball!

It’s annoying how the D-Backs lost

There are so many problems with the video playback on the television apps. It’s hard to know where to start. I have four different TVs with the app and none of them sync together so if you switch TVs in the middle of a game, you have to start over to the beginning and fast forward. Also, even though I have scores hidden when you fast forward the TV or pause the TV the time bar will show you the score so. The problem here is it’s not always synced to the exact moment of the baseball game so if you’re trying to fast forward a commercial for instance it may show a score from a half inning later. Also, if you start watching a game in the middle of the game, but you start from the beginning, when the game ends, if you were to get out of it and hit resume, it will put you at the end of the game. This has happened to me many times. also, the Fire TV app is totally different from the Samsung app in the way you fast forward. I’ve never seen an app so different TV to TV to TV. I can’t believe that they don’t sync together. When I first got the apps, I had to turn off the hidden score on every single app. I had to change the phone, the iPad, my four TVs. How was this even possible when it’s linked to your account information? I like the app for what it offers. I just don’t like the fact that it’s such a bad user interface. I’m absolutely shocked, that this is a highly rated app.

I used to love this app but now I have problems with it more often than not. It seems they spent the off-season redesigning the Home Screen instead of fixing and maintaining the core components of the app. Ever since the radio feeds switched to in-app audio ads instead of local ads, the radio is a full two to three pitches behind the Gameday feed let alone the game itself. It’s so bad I will sometimes open the app and see the inning is already over when the feed I’m listening to still has only one out recorded. The Apple TV version of the app also has significant issues. Every time a game goes to commercial the stream breaks and I have to back out and re-start the stream once the next inning has begun. I have reached out to customer service twice about this. The first time they gave me the same troubleshooting steps twice in a row after I already responded telling them the issue was still occurring and then after five days of no response I was notified the ticket was closed. I opened a new ticket and the first response I got asking for more information was followed literally seconds later with another email that the ticket had been closed once again. It is an absolutely infuriating experience, especially considering the premium price I pay for a year-long subscription to follow my team having moved away from home. I see no reason to keep my subscription when I move back later this year. I can’t wait to stop giving my money to MLB for this subpar product.

The iOS app is worse than its ever been. While watching the game it will Randomly skip towards the end of the game and shows the score I didn’t want to see yet. I watch every Reds game like a movie. The app randomly skipping to the end is like starting a film and then having it jump towards the end to discover how the movie ends. It completely ruins the movie/game. Another issue, every time I tap the screen the picture goes from horizontal to vertical. This is frustrating when I’m trying to fast forward commercials, or zoom in. A lot of the time when I’m wanting to zoom in the screen will go horizontal and I repeatedly have to keep trying to zoom in because ethe screen keeps going vertical. The most frustrating by far is having to reboot the app. The app will crash if I start the game or I’ll lose the ability to fast forward commercials if the game ends in real time and I’m still well behind. I’m always nervous about using my phone for anything else because I’ll lose my spot in the game then risk the app rebooting and seeing the final score, or a play given away, all because I dared send a text to somebody or even answer a phone call. I wish it was easier to watch the games without worrying that spoilers will happen in random, glitchy ways. If Netflix or other networks let you resume exactly where you leave off without memorizing the exact hour and minutes of where you leave off, I would think mlb at bat could do the same on iOS.

The MLB app use to be the model of excellence for all other iPad apps. Why on earth did you change a perfect app? Most who use this app want to either view a game or look at the box scores. Stats is what it’s all about! The huge batter/pitcher box dominates the real estate. Box scores appear to be an after-thought now. They’re off to the side and only show one team at a time. To chose the other team, you have to scroll to the top. The two team names should be static on the top of the page. Clicking on a player to see their stats brings up another screen. I’m running the M1 chip on an iPad which is really fast but the popped up screen flashes several time before finally appearing about 3-5 seconds later. That is slow. Using the app in portrait mode allows you to see both team’s box scores at the same time which is okay but this is ONLY true when a game is in progress. When the game is over, then it’s only one team at a time. You know, if you want to make changes like these, please allow for an option in settings to allow one to view it as one wants to see it. For example, when I click on a game, I want the box score to pop up. I shouldn’t have to click on the box score link after I’m already there for each game I click on. Also allow me to click on another game to see that box score instead of making me go back a screen to see the list of games.

I have been using the MLB app for years. I live in California but like listening to the Reds while in my car and watching the games at home. After recent updates, the streaming has gotten worse with each update. For the audio feature, it no longer works on CarPlay. It’s stuck on authorizing. As soon as you disconnect from CarPlay, it suddenly works…for a while. You can expect to have to restart your stream about every 10-15 mins. It will start to stutter and then catch up until it finally freezes totally. So, you hear audio and then suddenly after one out is recorded you start to hear commercials. Check online and realize the app just skipped the entire inning. I thought it was just my phone, so I tried on my wife and kid’s phones. Nope! Same issues. Doesn’t matter if you are on wifi or mobile streaming. Don’t bother emailing support. I let them know the issue and stated, I have restarted my phone multiple times reinstalled the app and it’s still happening. Their response…you guessed it! Restart your phone and if that doesn’t work reinstall the app. Very useful… Responded letting them know I had done that and it was followed up by…nothing. If want to be dangerous and watch the games while driving, then the app is golden! Zero issues with streaming video. No freezing, delays, or anything.

There’s tons of stuff on this app, lots of stats and games and miscellaneous things, but the one thing they need to improve, the actual broadcast, they make no progress on and don’t care about it. I’ve been a subscriber for about 15 years now and I complain every single year, probably multiple times a year about things like closed, caption captions. On my iPhone, I am literally unable to turn off closed captions. Every time I start the app or if I minimize it and then re-maximize it, closed captions come back, no matter what my settings are off, English, auto, doesn’t matter. After Customer Service gives you a runaround about updating this updating that, updating all your systems and apps and devices… They were always all updated… They will just tell you to delete and reinstall the app, that doesn’t fix anything. Then apologize for the inconvenience. But they won’t fix anything. Then I submit this review and get a notification that the developers would like to pass on my feedback if I want more help. But instead of giving me a specific way to get help, they just direct me to the general health page, where I have gone many times over the years never with any help or satisfaction.

I used to love the MLB app, I started an audio subscription back in 2016 because of the Blackouts and the audio subscription was so cheap. Used to be $5/month now to get audio you have to subscribe for the full package which is a whopping $30/month. I can’t even watch dodger games without an existing spectrum account not to mention postseason games require a cable/satellite account so I unsubscribed, just an enormous price gouge. Not worth the trouble or the money. Then they decided to change the layout of the app that is just clunky and not enjoyable to navigate. Stats used to be on the front page now you have to go to a while separate menu and when you press stats it takes you to a WEB PAGE!? The stats used to be integrated into the app why take it away? It just makes no sense to me. Then the old home page is no longer the home page and it stupid to get to all so I can look at the dodgers schedule? All that stuff used to just be right in front of you from the moment you opened the app now you have to jump all these hoops and if you only want audio well you’re gonna have to pay $30/month. Just despicable, change the app back to the way it used to be and make audio subscriptions their own thing again and I’ll change my review to 5 stars as well as resubscribe.

Wow. Take 5 min and scroll through reviews. For some reason all are complaining on how horrible the app is but yet has a 5 star rating for that review. With an overall rating of 4.7 as of this review. Something is fishy. I also am one of the negative reviews, so hopefully as you read this you see a single star rating. Same gripes as all others. I had no problem paying for an At Bat subscription. But At Bat subscription blacks out your home team. MLB is blacking out At Bat subscribers for Disney and Facebook and other special broadcasts. Was also an audio only subscriber for years but then they got greedy and raised the price 50% this year ($20 to $30 does not seem like that big of a deal, but on principle a 50% price hike was just a greedy move, so I canceled). Now without an At Bat subscription you have to watch a 15 second ad just to see a 25 second clip of a home run. Fine, I get it, no problem… BUT then you want to watch another 25 second clip and you have to watch another 15 second ad. Little excessive I think (again, greedy is the simplest word I can come up with). App also does not properly sync with Apple Watch. Huge delay, click on the watch would update in the past, now it does not. MLB has now actually pushed away another fan from following baseball. I have been a Milwaukee Brewer fan since 1973. Now at 50 I have no means of watching or following a baseball game besides listening live on a radio (which I am sure they will take away next year :-( MLB what would your mothers think of the way you are treating fans? I’m guessing your response is you do not care as long as you make MORE profit than last year. Over and out.

**UPDATE** They did the impossible... they made the app worse. You can now NO LONGER search for videos by keywords. This is unbelievable. I PAY MONTHLY FOR THIS APP, and it seems like they are putting all the subscribers money into making the app worse with every update. ALSO.. radio broadcast will just disappear now for large chunks of time, and when it’s running its way behind gameday which will freeze from time to time. Please go back to simplifying the app.. I’m paying the same, but getting so much less now. I’ve been a subscriber for a long time. And up until recently I would have given this app a five star review. This app is garbage now. I’ve watched the quality of the app rapidly decline in recent years. Replays used to load quickly, and be of good quality. Not only do the replays take forever to load, but when they do they are extremely pixelated on even the fastest wifi. The radio function never works. I can listen for a few minutes, but the playback will inevitably fail. When that happens I am stuck watching game day, which is ALSO a mess now. I get that there’s a lot that goes into making this app possible, and when functioning correctly it’s a beautiful thing.. but with all the crazy additions made to make the app “better” they ruined what used to just FLAT OUT WORK.

This review is not on the app, but on the league itself. I grew up in Atlanta and have always been a Braves fan. Starting in the Hank Aaron era, as a kid I would hide under the covers to listen to Milo Hamilton call the games on my transistor radio. I went to many games as a small kid up til I moved from Atlanta in 1983. But you could always watch Braves games on TBS no matter where I lived and would always go to see them when they came to town. Although I am still a die hard Braves fan, I almost never watch a game. Always some blackout or not televised. I now live in Beaufort SC and Truist Stadium is at least 7 hours away. Still every game is a blackout for me. How can MLB destroy my passion for my long time team and take that away. What could possibly be a reason that these games are blacked out or not televised in my area? Even when they play away games they are blacked out. To what purpose? Why do they punish fans this way and leave them hating MLB League. Are they trying to push fans to get games through illegal streaming? This is what is happening, not just to me but countless other fans. Is this pure greed or what could the reason possibly be? Well I will continue to try to see the games, but not in the manner MLB wants. Nice job MLB!

2024: out of market audio continues to be challenged. I listen to Phillies games from Wisconsin more often than watching games. This year I notice pregame coverage is almost nonexistent for the Phillies hometown station (WIP). I can listen to full away coverage pre-game but only about 10min of WIP’s pregame is carried in the broadcast. And then postgame is cut short within a few minutes, normally in the middle of the recap: no player interview, no manager or presser coverage. Why the change???? You should also be aware that cutting to commercial at half-inning breaks suffers from the following bugs: 1. cut happens ahead of the score being recapped (which would normally be ahead of the break), 2. Commercial volume is higher than broadcast, 3. You play baseball Zen commercials (remember, this is radio - I can imagine the video version l, but all I hear is background Zen music - why would you use this in a radio commercial slot????? Also keeping the broadcast active during the whole game is a challenge: cuts out and doesn’t return, buffers…buffers…buffer, without resuming. Often requires switching among home, away, home broadcasts to resume. Last straw was today’s London series game when Iissed the final at bat. Please address.

Requires a TV subscription to watch postseason ball! What a waste of money. MLB is a trash business. Gave MLB another try…still crap. You have to log in every time the streaming app opens (on Apple TV, Samsung, Roku & iOS). There is always a delay to look for your location if you want to look in and out of current games, even though you’re in the app and it just looked for your location. Blackouts are still absolutely stupid and the app won’t tell you why. How am I supposed to know about blackouts for (non-hometown) teams when traveling? I hate that you have to pick a favorite team. I know how to follow my team if I want to. Just let me see all the games and scores without having to look at the one team I am most familiar with. Oh and you don’t get access to MLB network without a TV subscription. It would be a phenomenal way to learn about the league, but instead it reinforces MLBs antiquated, geezer entertainment model. This app is so old and barely improves. MLB is a disgrace to the talented players that make the game the worlds-greatest sport. The app had a link for a discounted remainder of season subscription, but redirects to App Store and charges full price with auto-renew. MLB does not respond to messages or follow up with issue tracking tickets.

When the app works, its great. But the major problems literally spoil entire games for me often. For example, today, I went to go watch a game that was currently “live” but on the post-game show. I wanted to watch it from the beginning, so I clicked “watch from the beginning” and the game stream started up at the top of the 6th inning, spoiling the score to that point. What? How does that even make sense? This type of playback issue constantly happens. I have “hide spoilers on” which is a great feature, but this type of playback issue, especially when its during the game “live” but you want to catch up, will inevitably spoil the game. It happens very very often. Another example, I was watching at the 2nd inning, and the game had ended but was “live” in the post-game shows. The live stream ended, but I was watching the game from an earlier inning, the feed randomly jumped to the 9th inning, spoiling the entire game. Without these bugs, this app would be basically perfect for baseball! Please fix the playback issues with “live” games while watching from an earlier inning! I spent a lot of money on the subscription and I want the features to work! Thanks. Edit: they fixed the playback issue, but substituted it for a far worse bug!!! Amazing! Now about 80% of the time while watching a game on iphone, the screen for the playback controls just STOPS WORKING. Literally cannot pause, rewind, or even click the screen to see the controls. Nothing. The ONLY WAY to get it back is to COMPLETELY RESTART THE APP. So i am literally restarting the app about 5-6 times per game playback. Im so glad I spent all this money on this. FIX IT! Please put a place on the app we can report bugs directly so that app developers can fix it in the updates. Thank you.

The new look app for 2026 is just okay. I’ve been using it all season, and it hasn’t grown on me. Mainly because it takes more steps now to do just about anything with it. It was a great app before, with an intuitive UI, but now in their effort to shove more stuff in front of us, it’s kind of a mess. It still works, and it’s the only option available but it’s not great or even good. It’s just okay. One of the weirdest things they do now is “suggest follows”, like it’s a social media app. It’s not a social media app though, and suggesting what teams and players I should follow is frankly, insulting. It’s bad enough when social media does it as if we’re all 7 years old and need prodding to function, but a sports app? If that’s a sign of things to come, it will only get worse in the future. This has been a 5 star app for years — easily. But now I can’t rate it higher than a 3. I mean it still gives us real time scores and all so it’s a no brainer app to have, but like everything else these days it’s trying to LOOK like everything else. And that’s definitely not a good thing.

Lock screen live score will show that teams are still warming up after the game has started (sometimes through the entire game). Videos frequently won't play at all (500mbs home WiFi), sometimes 15 second ads before videos play even though I'm paying for the app. Impossible to listen to games on Apple Car Play through car's display--requires starting the feed on the phone otherwise it it just sits on a load screen forever (that has been an issue for several years). The app gets more complicated every year and is a worse user experience than ever. A simple app that consistently works would be a huge improvement. Update: after deleting and reinstalling the app (and resetting all my preferences), it works much better. Having said that, several of my concerns above have been issues at least occasionally over several years so I won't delete my original review until the app has been trouble-free for at least a few months. I will also add that I am (and was at the time of the review) on the most up-to-date versions of the app and of iOS.

Why does the box score always default to showing the opponent of the team I follow first? It does not matter if they are home or away. If I follow the Blue Jays and check the box score, the box score opens up to their opponent's scorecard 100% of the time. I am not checking the box score to find out how the other team's hitters and pitchers did that day, pretty much ever. A pretty easy and obvious fix can be made here to improve user experience: If you follow a certain team, and the MLB app has the capability to select what data to present, it should present the data of the team a user is interested in. Additionally, while listening to radio broadcasts (Audio) my iPhone simply reads "Advertisement" on my Quick Glance screen (swipe down/Widget on iPhone), despite the actual broadcast resuming, and I am unable to navigate using the pull down screen. There have also been multiple times that advertisements come on even though the radio broadcast is not playing ads. So stop basing the catered radio ads that interrupt the stream around the TV broadcast.

This app used to be great! But the last 2-3 months it has progressively gotten worse. When i first started using it and paying for the subscription I had no issues. I could watch almost every Braves game and if i wasn't able to watch the streaming was great. Then around 2-3 months ago i started having issues with the streaming where sometimes it worked and sometimes it didn't to now it doesn't work at all. Then in the last month i started seeing more and more blackouts of watching games to now I have not been able to watch but one game in the two weeks before the all star break and have not been able to watch a single game since the all star break because of blackouts. If everything is going to be a blackout game what am I paying for. Not to mention when the braves are televised Comcast doesn't have a contract with Bally anymore so I can never watch the braves play. I pay for MLB so i can watch the braves play as much as i want and now i cant watch them at all. Something needs to get fixed with this.

The concept is great but at times it feels like a neglected service that’s been left on the back burner to boil away. For starters, you can’t mirror it to your tv without the app crashing and mirroring is important because not every tv has the app. The blackouts are a nuisance and every games broadcast starts a whole hour and thirty minutes before the first pitch, but you dont see the pregame coverage. Instead, you are greeted with a screen that says the game will begin soon. This means that when ever you want to watch a game from the beginning you have to scrub until you actually see the game coverage and the scrubber is less than friendly. I often find myself lost when the app inevitably crashes, trying to fine tune a scrubber bar through 4 hours of recorded video with no bar markers or fine tuning option to slow things down. All of this and a litany of other issues that have been pointed out in numerous reviews topped with an increase in price for little return value results in myself not renewing my subscription at the end of this season, shame on MLB for such blown potential.

If you want to watch on your phone, the subscription is great. If you care AT ALL to watch on your TV via installed by the app, forget about it. The bugs are ridiculous, constant crashes, logouts every time you leave the app, restoring your account gone after time to remind the app you have a PAID subscription. If you want to watch live, the watch live button does not work. At which point, the user will need to fast forward to meet the game live, but WAIT if you meet the game in real time and fast forwards to the point where it’s live, the app crashes. And I don’t mind a small reset..the entire screen turns black and the app shuts down for almost the entire duration of the game, rendering the subscription useless. So either don’t fast forward to live (which you likely will have to) because again, the watch live button doesn’t work and it always starts the game from the beginning pregame broadcast. Once caught up the app decides you no longer need to watch the game and refuses to let you do anything. This happens EVERY SINGLE TIME. What a waste. I’ll never purchase again, after years and years of being am MLB subscriber its just not worth it.

I just don’t get it. I understand not playing the radio station’s ads during the game, but when you have “Cardinals” selected as your preferred team and you are listening to the Cardinals play any (and every) team except the Cubs, does it make sense that every single ad is for the “Official Champagne Provider for the Chicago Cubs” or the “Official Water Efficiency Company for the Chicago Cubs” or the “Official Hospital and Rehab Center for the Chicago Cubs” or the “Best Steakhouse to visit on your way to Wrigley” or “What’s Happening Now in Des Moines with the Iowa Cubs? or… or… or…? Of course, that is when the audio feed, for which you have to pay a subscription fee, is actually working. I understand a brief time delay, but as the innings progress, it lags further and further behind, until about 3 innings in and it just chokes on an infinite buffering loop. So you reset the app (or sometimes your entire phone) to get the feed to connect again, but you only get a couple of innings again until it hangs up buffering again. For the flagship content app for MLB, its features seem decades behind the times.

Usually apps get better as the years progress, but MLB has decided to make some changes to this app that made it worse. From the new, forced “Home” page (its just an in-app webpage I’m pretty sure) with a poor layout and cutoff team logo, to slower load times across the board, this year’s version of the app is a huge swing-and-a-miss. Grab some pine, meat. I forgot to add- bafflingly, there is still no widget or live activity support. Two stars- one for being a functioning app, a second because many one-star reviews get ignored. Specific complaints: -Poor design of new Home page -Inability to disable said page -Loss of team color theming (without extra taps to get away from the home page) -No box score on new home page as in old version -The app has decided I’m following Matt Cain, Buster Posey, and MadBum, three players I loved in orange and black but who are no longer playing, and no matter how many times I unfollow them they’re right back on my home page. -Slower than old version *Update* turns out there are live activities, just kinda hidden.

I have used this app for many years to watch and follow games, check scores and stats but the newest update and layout is terrible. You used to be able to see every game of the day and who the 2 starting pitchers were all on one list. Now all it shows is which teams are playing and the time of the game and you have to click each individual game to see the pitchers. It also just looks way worse than before in so many ways. Please enable a setting to be able to revert to the previous scores layout! And allow an expanded by default option, why do I have to click each game to expand it and then click again to get to box score. Every single option users want to get to now takes more taps with the latest update. Used to be able to view your home teams page by default and then tap their icon at the top to switch to any other team page and now you must click menu, and click “team” and then click the team you want to view. Just an all around terrible update for the user experience why is everything harder to access

I live out of market for my home team so I need to use the app to listen to radio broadcast. The transmissions are spotty, sometimes it is like using a shortwave radio as voices go in and out. Other times, there is no feed just dead air. They play the same incorrect adds over and over. I live in Kansas City and some days all adds are for NY businesses. I wonder if KC advertisers know what they are paying for? Then they do this useless thing to teach listeners about baseball phrases. Half the time they are incomplete as the segment gets cut off before the answer is given. Sometimes they play the same baseball phrase or quote made by a player over and over again for an entire game. Today’s excitement is that the Spanish station is broadcasting in English and the English station is broadcasting in Spanish. Suddenly the feed has gone dead again. Who knew listening to a baseball game could be so annoying. I follow four teams two NL & two AL so I know the issues mentioned above are not only with WFAN, the Yankees station.

I recently got a new phone and have ended up with a version of the MLB app that is stuck in 2023 or 2020 (it can’t decide) everywhere on the schedule/scores, except for on the “Home” tab (which is not the default), and today it refused to play Mariners audio for me that was definitely available, or even admit that it existed. All it would show was tomorrows’s scheduled games in the audio tab, forward/back arrows didn’t work, nor did the “audio” button on the mariners gameday/score page. This is just the latest in a series of unfortunate missteps that have degraded my experience using what used to be a simple, serviceable app to show me scores and give me access to game audio. The speed of the planned obsolescence of each successive version has also been really disappointing. Seems like as soon as I have a stable version they intentionally brick some feature and serve me a “you need to upgrade” popup. Oh and don’t even get me started on the removal of the good old audio-only subscription in favor of one three times as expensive with a huge pile of features I don’t want or need. Get it together, MLB

This app would be great if it worked. I am in the Seattle area and have t-mobile. I try to listen to about 2/3 of games through this app and it is a struggle. Some times it works just fine but about 30% of the games drops out every 10 minutes or so and I have to switch to the away audio feed to hear anything then that drops out so I switch back. Sometimes it will work but other times it’s just dead air. Adds: Sometimes there are local adds sometimes random non local adds in Spanish and sometimes silence. And when it is silent sometimes it comes back on like the adds are just missing but most of the time it’s just stopped playing. This has been a problem with an IPhone XR and an IPhone 13. Home WiFi work WiFi and streaming with data. It’s very frustrating especially since this is my only way to follow my team. If I get through any 2 week period and it doesn’t continue this problem I will consider it fixed and change it to 5 stars but it has been this way for about 3 years now.

App is not working on my iPad with this current update. i tried updating my iPad, undownloding it then redownloading it and turning my iPad on and off and just about everything in between. it will pause on the MLB logo for when you open the app, but won’t actually open the app unless i undownload and redownload it every time i open the app (including if i just look at another app then go back to MLB. also, i bought the Twins TV pass so i wouldn’t have blackout games, but it wouldn’t show that i purchased it on my phone or iPad- only on my TV. i watch on my iPad normally so TV isn’t ideal. i ended up cancelling it after also trying a bunch of things to get it to work. third, i’m in a whole different state from the Rays / Orioles game but it is a blackout game…. why? i’m not in either of those two states but am a fan of the Rays and want to watch them as much as i can. otherwise, i love the app. just wish there wasn’t so many blackouts and the bugs were fixed.

I’m really quite surprised to see how highly rated this app is. I feel like I pretty consistently have issues with this app when using it with my iPhone to watch games. It seems like I run into some issue that requires killing and reopening the app multiple times per game if I’m trying to watch a game on my phone. Most frequently Ive noticed that the stream will sometimes end up freezing between innings for some reason. On top of that, trying to watch with Picture in Picture is very inconsistent; half the time it doesn’t work, and when it does it seems to make the stream instabilities far worse. If it did somehow continue streaming while using Picture in Picture, it often freezes again when I try to return back to full screen. Additionally, earlier in the season I ran into an issue a few times where the app was incorrectly identifying the market I was in and preventing me from streaming the game I wanted to watch altogether. I hadn’t come across this again for some time, but now I’m seeing this again, and this issue persists across killing and reopening the app. I will note, however, that I have far fewer issues when I use this app on my iPad, and with the iPad I am more likely to be watching the game without using any other apps. To some extent, I also do expect less stability for live streaming, especially with Picture in Picture, but I still feel I run into far more issues with this app than I do when watching live streams on other apps.

Wholly unpleasant experience trying to watch the game or replay every day. Sometimes the app tells me there are no feeds available - for any game. The new advertisement overlay “learn more” blocks out the action buttons so I can’t pause, or more importantly, skip ahead. Trying to get the last night’s game playing without spoilers is an adventure too; even with “hide scores” turned on I have to rely on memorized button placement and cover the screen with my hand to ensure an errant score report or headline doesn’t ruin the watching experience. The default MLB commercials that repeat 50x a game - awful. Don’t get me started on blackout restrictions and streaming deals; can I watch the game today or not?! Your guess is as good as mine, even though I paid for the package to do so… which of course doesn’t include the post season because these greedy entertainment conglomerates have to ensure their $100M raise. I could go on and on. Bottom line - the MLB TV app is junk, the MLB is not concerned with giving you a better fan experience because they aren’t fans themselves. If they were and used this app, they’d fix it.

The functionality of MLB At Bat is great. But the actual performance of MLB TV on this app could not possibly be worse. The game feed is often so grossly pixelated that you can’t tell what’s happening (+40% of the time) or it cuts out altogether (+2 times per game). Of course these things (pixelation and disconnects) never happen when ads are playing. So, don’t pay attention to nonsense about your ISP service being slow. And there is no longer any pregame show or post game show. MLB doesn’t really care about fans and Zoom, the Chinese company providing live streaming of America’s baseball? They apparently know nothing and care as much about fans of America’s pastime. An update: I have not watched a single game this season in which MLB TV didn’t lock up at least once and the majority of time at least twice or three times. And of course they play commercials after the game starting in the middle of the post game interview with the highlight player of the game. The people running the operations have no idea what they are doing. They have my money for this season but this is the last season.

Does anyone at MLB use their own product? The inserted ads are extremely obnoxious. Setting aside the issue of inserted ads in a PAID service, hearing the SAME ads every half inning over and over is one of the worst experiences imaginable. Is someone actively trying to sabotage the experience of listening to baseball on the radio? Just stop overlaying content over the local radio broadcasts. I’ll take the in market ads over this garbage experience.

Great sound quality, which I quite enjoy. But they keep repeating the same couple of bits during commercial breaks about the meaning of an Opo taco and you a player interview: Every single commercial break during every single game. They gotta do something better than that.

Can’t stand listening to radio broadcasts on mlb, so sick and tired of hearing the same game breaks over and over and over again, enough of the oppo taco, Mike piazza interview and go crazy repeated non stop. You make enough money that you can come up with other game break segments.

I bought it to listen to the radio call of the game. The repeat ads are terrible and after listening to them on repeat I’m ready to cancel the subscription

Used to love this app. Loved getting to listen to the radio broadcast of games. But why did you have to mess with the system? Why play the same 4 annoying ads between innings?! Sure you’ve changed them up from the annoying ones last year, but it’s The Same Bloody Ones Each Breaks!!! It’s infuriating! Just give us the broadcast, radio ads and all!

Is it just me or is it frustrating to look at the articles on the mlb news and you can’t go through it without finding one thing that doesn’t mention the Dodgers or the Yankees. The Baseball World does not Orbit around these two multiple billion dollar franchises no matter what the league thinks.

App randomly stopped loading a couple of weeks ago, none of their suggested fixes work. Device is not out of date, no issues on any other devices I own. App is pointless for me if I can’t view on here. Waste of money this season.

Why doesn’t my app show the scores. ? It’s stuck on 2023 World Cup series.. everything else is ok.. news .. standings.. but not scores

The scores need to be condensed so you can see multiple games at once. The font and everything is too big. Plus it’s confusing about how to click into a game.

Constant nagging to login is stupid.

I have the app to listen to games. The Apple Car Play always says “subscription required” which I have a subscription so I have to go in the app on the phone. App in the phone sometimes shows the audio feed. It’s super unreliable as I often just sit at the “No feed Selected” on the audio screen and mashing your finger all around the screen does nothing.

App won’t open since update 👎🏻

This app was way better last year, the schedule doesn’t work,the daily scores doesn’t work..I can go on and on…

Truly an awful service (even to call it a service is misleading) Waaay too many blackout games. Unlikely the fault of the developer, I understand that but I don’t see the point of a subscription if my favourite games are restricted.

I used to love the app, it was easy to navigate and quickly look at box scores and highlights. It was nice to see a photo of the starting pitchers under each upcoming game. However, this has all been thrown out in the newest updates. They’ve completely overhauled the UI and now the app is 1. Ugly to look at and just not visually appealing and 2. Just not user friendly or easy to use. Why do these companies constantly feel the need to change things that don’t need changing? I don’t know. But I do know that for the foreseeable future, I will be using a different app to stay up to date with MLB

Subscription needed to watch full length games. Stats are shown properly and are easy to comprehend.

Drives me crazy that I spend money to watch and can’t when Apple TV and peacock take a ver. Really isn’t fair.

This app used to be a lot better, the scores page is really tough to read and finding a schedule for a team is a non intuitive challenge now.

Laggy feeds for no reason. constantly have to exit the watch page and reselect the same game

Cool. I like having to put in my password every time. It’s so convenient. Bring back the scores banner when I’m watching a game so I can check the other games. Removing features is ridiculous

Slow, glitchy and you can’t actually watch the game, meh.

Too many glitches along with intentional deficiencies make it so frustrating there is no other option to watch the Mariners. Until last year there was very few issues but now the app is horrible and the customer service is non existent. Over a year of trying and still no actual customer service from them. then the problem they could have easily fixed ruined game six of the alds for me. They don’t care at all about the paying fans. They don’t care about telling us who won games when scores are turned “off”

I was using At Bat last year to stream radio feeds while I was driving, and paid for 12 months of radio. This season, I haven’t been able to able stream at all in CarPlay, it just tells me “At Bat Subscription Required”. I have checked the app when I’m not driving, and I have an active subscription, am logged in and made sure my purchase was restored. I can stream to my device but CarPlay is the use case that provides me with the most value. I will not be renewing my MLB+ subscription

This issue with audio level fluctuations has been going on all season. Every few minutes, the volume drops over a few seconds to a level where you can barely hear anything (not just the announcers). Then 5 seconds later it starts shooting back up. Affects multiple teams’ broadcasts. Makes watching games really annoying as you’re chasing the volume all the time. Please fix this!

App will not open….just get the Mexico splash page.

Logs me out after like 24 hours, this 2026 season, making the notification and dynamic island in-game update system ineffective.

The app used to be great. But now it won’t open on my iPad.

I wish I could find the standings...this new update seems like they are more interested in selling merchandise than providing a baseball fan the best app experience.

This year’s (2026) update to the app is taking a real step back on usability. With the UI changes to looking at scores, with the larger format makes it harder to find games and quickly review scores on the iPad. Watching live games when switching back and forth between PiP back to the app, when tapping the video to return to full screen, doesn’t do that. It takes it back to the video preview screen with all of the side panels, and also pauses the video (so frustrating). The app is so much better when simplified. The old version of video viewing is way better with the live scores up top above the video and stat overlays on top of the video if so choose to see them. What used to be such a great app has become quickly my least favourite.

Was there an actual update to this app??? Every time I log in I get the score only of Game 3 in the World Series between the Diamondbacks and the Rangers. 🤨

So I wasn’t allowed to even get the expensive subscription because I live in Canada, got the base subscription and 15/15 games are locked for me today, absolute waste of money, borderline false advertisement. Want refund