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Microsoft Designer Customer Service

About Microsoft Designer (Microsoft Corporation)

Unleash your creativity — visually create, design, and edit just about anything you can imagine with AI. Use the power of generative AI to create eye-catching images with your words, craft next-level designs that pop like personalized birthday cards, holiday cards, wallpapers for your phone, and even use AI to edit photos like an expert - removing backgrounds and erasing distractions from photos. Create what you want, when and where you need it.
Key capabilities:

• Images: Create any image you can imagine. Sci-fi art, surreal scenes, funny images? Dream it, describe it, and create it with AI. Your imagination is limitless!

• Stickers: Create something that sticks. Make custom stickers that help you stick out on messaging apps, social, and more.

• Edit with AI: make your photos and images picture perfect with AI.
o Generative erase: Erase distractions to make objects you don’t want in your image disappear.
o Remove background: Say bye-bye to bad backgrounds. Easily remove unwanted image backgrounds in one step.
o Blur background: Bring what’s most important into focus. Blur the background of any image to make your subject pop.
o Add filters, adjust brightness, resize: Customize to fit your creative vision, including resizing to turn your creations into a square or custom size that fits just right.

• Wallpapers/Backgrounds: Put it all on display. Create custom wallpaper or background to fit your current mood, make a statement, or to keep a special occasion front and center on your phone screen.

• Greeting cards: Craft the perfect greeting for any occasion. From birthday cards to holiday cards and beyond, create a thoughtful greeting card with personalized messages and images even if you’re at a loss for words.

• Restyle image: Transform photos into a work of art—like turning portraits, landscapes, and pet photos into artwork.

• Monograms: Make your mark. Add some personal pop to your everyday life or for a special occasion like a wedding with custom crafted monograms that use letters and more to define your mark.

• Invitations: Create invitations that wow. Customize your invitations for every occasion and any event like birthdays, weddings, and anything else big or small.

• Social posts: Stand out online. Elevate and craft your next social post with Designer to create the perfect image and text to share online.

• Icons: Express yourself visually. Create icons to easily communicate your vision and decorate your designs.

• Emojis: Express yourself! Have the perfect reaction on hand with custom crafted emojis to fit any mood.

• Coloring book pages: Color it in and get in your flow. Create custom coloring book pages to make coloring more exciting. Great for all ages.

• Frame image: Turn your photos into a customized framed memory that you can share everywhere.

• Collages: Bring your favorite photos, styles, and descriptions together create a custom collage from your favorite memories.

• Banners: Create banners for newsletter headers, social profiles, and more to grab attention and stand out.

Microsoft Designer is available for free with a Microsoft account. Your Microsoft account provides 5 GB of free cloud storage that you can use to save your designs, files, and photos across your devices.

Additional information about terms of use can be found here: https://designer.microsoft.com/consumerTermsOfUse/en-US/consumerTermsOfUse.pdf

Download Designer and create something new today!
Release DateJune 11, 2024
Latest Version1.0.34
PriceFree
Age Rating12+
CompatibilityRequires iOS 17.0
Last UpdatedMay 5, 2026
Size74 MB
Supported Languages (32)
EnglishArabicCatalanCroatianCzechDanishDutchFinnishFrenchGermanGreekHebrewHindiHungarianIndonesianItalianJapaneseKoreanMalayNorwegianPolishPortugueseRomanianRussianChineseSlovakSpanishSwedishThaiTurkishUkrainianVietnamese

What's New in Microsoft Designer (v1.0.34)

We are constantly working on making the App faster and more reliable for you!

Microsoft Designer Contact Information

To reach Microsoft Designer customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameMicrosoft Corporation
Company Websitedesigner.microsoft.com
Company Email[email protected]
Customer Servicedesigner.microsoft.com/app
Social MediaFacebook / Twitter

Microsoft Designer Subscription, App Deletion & iOS Support

How do I cancel the Microsoft Designer subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Microsoft Designer from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Microsoft Designer app?

Touch and hold the Microsoft Designer icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Microsoft Designer purchases, refunds and billing issues

Report billing or refund requests for Microsoft Designer through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Microsoft Designer App Store page.

Distribution of Microsoft Designer Reviews

Of the last 63 reviews shown, 76% are positive (4–5★) and 24% negative (1–3★). App Store overall rating: 4.5 / 5

5★ 37
4★ 11
3★ 3
2★ 5
1★ 7
Most mentioned:imagescreditsdesignimagemonthgenerateeasydonwithoutresults

Microsoft Designer Positive Reviews and Ratings

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Not Bad, Pretty Good!

I don’t know if it puts out the highest of “High-K”definition or if every single pixel is where it’s supposed to be or however you tech dudes describe images.. The reason I gave it a 5 pack is simple.. It’s simple! What I’m diggin on is, I type in the box exactly what I want and check this out, in a matter of seconds… It gives me a banger image, that is way better than how I described it.. It aint ever trying to sell me nothin neither.. It’s doesn’t tell me I’m out of credits soon as I starts to warming up.. Just tell it what you want, click the generate clicker and Wa! La! You got yourself a sure fire master piece, the whole family will love! So give it a shot, won’t cost you nothin so it’s worth savin up for! Ill give ya this tid bit tho, it can’t spell a 4 letter word that starts with S and ends with a T… If ya smell what I’m steppin in… I sure hope this helps ya out and if not then go draw it yourself Karen! Happy New Year 2025!!

Gilly/BearVersion: 1.0.20
It’s Decent

I like it and I use it a lot. For one, it’s free. Two, after you learn how to be descriptive with what you are going far you get the hang of it. However, I have notice there is a time I would test things out to see something. For example I wanted one of my characters to have more of a curvy and muscle feature but apparently Microsoft Design took it as if it was too sexual. Yet, when I typed “Angel” it shows me angels who where “white” and when I searched “Black Angels” or “Black Female Angels” they give me what I’m looking for but sometimes they can look a bit sexual. In all honesty keep in mind like Google if you search up “beautiful woman” “Black” Women are probably not shown much the fact you would have to be specific already shows the “type” of people who program this AI. Another thing when it comes things possibly being sexualize it can be annoying. For example I just wanted to generate a 2D female character with a pear shape (cause some females have that) and apparently it was hard getting that up without the Ai thinking it would violate their program. All say this, if your trying to make “Black” characters be more specific in the skin-tone and hairstyle your truly going for. Also, expect the “black” version of your possible female characters to be a bit more sexual than the “white” Ai generated results. In my opinion I just wish it wasn’t so “kid friendly” just for the sake of Character Designers really creating with more ease of what they are trying to go far without it being inappropriate. You can make a female character with more natural curves and thickness without it being inappropriate 😒 woman have curves, thighs, hips, and bums. It doesn’t mean the design is meant to be sexual it just means the character has realistic body shapes that bring their design to life.

Toytoytoy123Version: 1.0.13
Seamless Creativity with Microsoft Designer: A Must-Have Tool!

Microsoft Designer is my favorite AI creation tool! As a beta tester for Adobe Firefly, I appreciate its capabilities for specific projects, but Microsoft Designer stands out for its simplicity and user-friendliness. The seamless integration within the Microsoft 365 Suite is invaluable for creators. I love how it opens directly into editing once the creation is complete, making the workflow smooth and efficient. Highly recommended for anyone looking for an intuitive and powerful design tool!

Jeep4cjVersion: 1.0.25
Great AI design program, but missing some things

I have been using Designer for free for a few months know I think, and I am *loving it*! Something that could help me out would be being able to AI edit the results of image creation. Sometimes I get an image that is *so close* to what I was thinking but I just want to make a few tweaks and I can’t without using another service. Maybe I just don’t know how to do this or it’s a paid feature? Again, really enjoying the service, and the app is an excellent extension of it!

·Reviewer#7·Version: 1.0.23
Loving Designer like a new boyfriend

Designer takes the guess work out of designing posts and makes the images in my mind leap from my head to my device. I love the versatility of being able to work on my phone, iPad, laptop, or surface allowing me to work on my projects at home or on the go when I have a little extra time like waiting in the carpool line, doctor appt, or public transportation!

LilylukemomVersion: 1.0.8
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Travelpayouts2026 Trends
The best

This app has been my favorite to use for AI designs and art. I have tried many apps and none compare to this one. I highly recommend anyone who enjoys this stuff to use this app above any others. The system tends to understand prompts over an others and the quality is usually on point. I am rarely disappointed with results.

Funsize35Version: 1.0.20
A little fun app

Designer is fun to use for creating AI images. Obviously being a Microsoft product they want you to be part of their 365 subscription. This isn’t going to replace any photo editing software, so I don’t know why have it as a subscription product. It is just a fun tool to use for sending cute generated photos that are your own to a friend.

Reviewing_prayersVersion: 1.0.30
Love this app

I love this app. I miss using it every day and having to wait a month before I can use it again considering paying but the cost is a little on the steep side since I’m doing this for personal reasons and not a business of any kind.

ShadowbabyreturnVersion: 1.0.27
EASIEST TO USE

I have been loving this before there was an app for it.. It has been the easiest to learn to use and way less intimidating that other ones that cost too much ..Sometimes it adds things to the art that I did not ask for and doed not use text well at all but I am sure it will continue to improve... overall I love it I get it big kick sharing all my creations with friends to giggle!

ESHELL13Version: 1.0.14
Like it — But no renders for 2 days?

What’s going on? Like the app a LOT, it has been really reliable but all of a sudden two days in a row it’s not working. Just a couple of renders a day & the rest of the time it just keeps spinning... Reported the problem many times but no reply. Could use a little feedback from Customer Support.

X-lllVersion: 1.0.13
Mind blowing

Microsoft Designer AI app is nothing short of amazing. Its capabilities are phenomenal, creating stunning designs effortlessly with a level of creativity that feels almost mind-blowing. It simplifies design tasks, making professional-looking results accessible to anyone, even without design experience.

Thebull684Version: 1.0.22
READ THIS DEV!

So when I got this app I thought it was like chat GPT where you have unlimited creations and stuff but nope I didn’t know that you can do so much. THEN WAITING FOR A WHOLE MONTH!? Na bruh that’s so weird. I’m giving this a five star only because it’s for art purposes.

Dragonsniper76Version: 1.0.29
Nice app

I really like this app. I just wish they made it easier to access your previous creations. It takes me forever to scroll through to find older photos and after awhile it kicks me out and I have to start over. But other than that it’s a really good app.

She who thinks….Version: 1.0.11
Microsoft Designer, Design & Edit Photos with AI

This AI image generator tool from my personal experience, is leaps and bounds ahead of Apple intelligence, not to mention, Apple intelligence requires the investment in the latest and greatest hardware, but this tool is available regardless of the age of your Apple hardware.

Shoobah an asemVersion: 1.0.24
Very useful and easy to use.

I have found designer very useful when needing to crop and remove backgrounds for tattoo sheets. It’s user friendly compared to other image editing software.

RoniNalleyVersion: 1.0.30
Great but..

Microsoft design is great with designing covers and book covers but when it comes to use it on the ipad, the screen is way too small to do it anything . You are better using desktop on computer on go on browser.

Ashley CharlierVersion: 1.0.22
Excellent!

I’ve been trying out different AI’s and this one happens to be the best creating the images that I’m looking for in the style that I’m looking for them in thank you

Justjax62Version: 1.0.20
Happy

It’s going well, even without boosts it works well. It’s so artwork, sometimes gets stuff wrong just rework your prompt and try again you get unlimited attempts

5 day reviewsVersion: 1.0.16
Panavision 70mm

Tell it to do something in Panavision 70mm style. Just amazing. I created an image of my self with this text: Panavision 70mm style, tall white bald man with a short grey beard, sitting in a long 1967 buick electra convertible car with black leather interior driving in the forest

Mr.JobshoprVersion: 1.0.6
My new passion

This app has opened up a whole new world for me. I write poetry and this app allows me to put my poems on pictures. Then I develop them and give as gifts. Excellent quality

Playful poetVersion: 1.0.17
Beginner

I am really enjoying making different things from creating my little girls invitations to making different things

LulúmbecerraVersion: 1.0.27
Loving this app

This is my go to app , so efficient , reliable for me . When ideas arise I come straight here and it sparks my creativity. Thank you . . . I recommend this app 👌🏻

Loueelou1Version: 1.0.20
Absolutely love the generative erase!

Designer usually does an excellent job of taking out a background or generatively erasing someone or something out of a picture. I’m still toying around with it, but I really like it so far.

Deanhick99Version: 1.0.33
I Absolutely Love This App!

This app has become my number app when it comes to Ai Art. You can generate, edit, and add content all within the same app! 🥰

TooSweet35Version: 1.0.20
AI makes everyone an artist

The program is amazing. Working through the small set backs with learning to communicate with AI is worth the end results.

GM2652Version: 1.0.20
It save my life

I’m so happy to find and use this app. I can do any design for my own and business. And it is super easy to use

Talent07Version: 1.0.34
Awesome

I love Microsoft, the way they build their products you can see how they work with industry experts to come up with a simple solution.

IkindahavetosleepVersion: 1.0.18
Great App

Great app for beginners designers, It’s Free With A Ton Of Amazing Options, If you have an idea but are don’t know wether you want to go all in on a concept or design this app can help you envision & inspire

KritikalOne9211Version: 1.0.8
Quite good!

Use this app for designing my posts for group chat. Very easy to use & gets the job done!!

Lma7102Version: 1.0.29
Awesome

This app is wonderful, love creating my own images. Only thing is it needs to learn to spell. Overall fantastic.

CutiepiersVersion: 1.0.17
Sponser

Love the way I can make coloring books now I just need to know how I can sell them online

Than/CanVersion: 1.0.29
Awesome

I absolutely love this app. It gives great output when given a good prompt. It’s also very iterative which makes for a great application.

Taylorcastle27Version: 1.0.8
Good app, but needs a bit of improvement.

I don’t think Designer might need a payment as requirements for credits. Because I am a broke person.

GabrielDaGreatVersion: 1.0.27
Best design app available!

I used the Designer app to create coloring pages for my kids, seeing their images come to life is magical!

Vinolady25Version: 1.0.10
Highly mobile !

I love the connectivity between the creations made on webpage also being accessible on the project files in the app ☺️

Loroco7Version: 1.0.8
Fun and entertaining

I use a lot of the images I make BUT so many are discarded because almost all have misspellings and cannot be used.

GM2OZVersion: 1.0.17
Get options (once discovered)

Pleased with the ability to refine the image and erased AI errors

BlueDawg57Version: 1.0.29
Love It!

I can create my own content for family special events

GACC57Version: 1.0.25
Awesome

It creates these heart warming poems in greeting cards it just so amazing there’s so much more I haven’t even done but I love it the AI helps in so many ways and some doesn’t even look AI

GH68!!Version: 1.0.32
5Star

Fantastic

OhhManVersion: 1.0.28
Easy to use

Enjoy using this app, easy to learn from.

T10leopardVersion: 1.0.25
Super Impressed

The power of the imagination and the tools of Microsoft Designer create beautiful outcomes, but not always right away.

Butterfly ManVersion: 1.0.24
Vraiment amusant

Vraiment amusant

NraymondVersion: 1.0.20
Love it

Best app ever! Easy to use, very vast in its results.

Yhgf34Version: 1.0.18
Still Can’t do Anime, but love it.

There are still anime images I can’t make (some can only be made once too), but the app is getting better, and I can make more than I use to be able to. Here’s hoping for the future.

Herozilla1Version: 1.0.18
Enjoying my experiments

I am really enjoying the generated results. Those are matching my imagination and words.

Kaus_meisterVersion: 1.0.10
画面

生成速度很快,画面漂亮

Markying3Version: 1.0.10
Great start

Pretty good app and easy to use. I wish it had size and aspect ratio for the wallpaper feature - as it is, it outputs a square image by default. The avatar feature is fun and the images it generates are pretty visually appealing. Generations are quick. 4.5 stars!

.cyanideVersion: 1.0.6

Microsoft Designer Negative Reviews and Ratings

Unusable

At first it was fine. Gave 15 boosts a day plus a huge amount of free generations. That lasted about a month. Now there’s no boosts and you get 60 free prompts a month. Want more? Pay up! And it’s not even unlimited with a subscription! This has gone from being one of the best and most convenient image generators to another shot in the foot in a series of greedy AI generator devs. Why should I pay you for stealing art? Why should I keep paying increasing costs for smaller returns? I don’t even get to make whatever I want. The restrictions are vague and weird. Makes no sense from a business sense, and this most recent change has made this app entirely unusable.

GraysonlentVersion: 1.0.22
Here’s an idea.

Why not give the option for people to buy credits? Literally every other AI app lets you do this. It’s literally the most common sense way to make money, and in a high demand. Everyone wants it. The upgrade thing is scaring people away, and doing the opposite of getting customers. Just let people buy more credits, and give them more when they upgrade. It’s like MS is allergic to easy money. Even a 5 year old would know to do this. And please fix the glitch that the app will sometimes take credits without making anything.

Mc4002011Version: 1.0.29
Used to be great

The latest update uses a different creator than Dall-E 3. It also no longer imports your images to Bing image creator so I can't save to my portfolio. This is the first time I've opened it in the past 3 weeks, then came here to see if you guys unbroke what didn't need fixed. You haven't. I previously used the app numerous times per day. EDIT: I held on and hoped. But just cancelled my subscription today. Pretty sad about it, really. I spent more time on this app than any other app on my tablet. ☹️

Joy >^..^<Version: 1.0.33
Over The Top Restrictions

The images the ai makes are really good, however the amount of restrictions in the prompt is ridiculous. I use the app to try and create variations of the main character from a novel I’m writing, the character is a biker type. It doesn’t like stuff like “big beard”, “gun”, “camouflage”, or “smirking”. There should be an option to either turn off the restrictions or an override bypass with face or finger recognition

LethaWolfVersion: 1.0.16
App is behind

Used to be my go to app for designs but it is now so behind in the C AI game that I forget to use it sometimes. Now that I tried it, I realize how limited this app is. Why is the video feature not on the app? There's still bugs like most Microsoft products... like taking credits and not generating anything. This was cool 2 years ago but now it's a weaker version of Whisk by Google.

TwinnzelVersion: 1.0.30
Used to be my Favorite…

A month ago, this would have been a 5 star review… But the latest update only gives you so many credits and then once you’re out you can’t use the app any more until either a whole new month or you pay a monthly subscription. I liked to use the app recreationally to create images for my Dungeons & Dragons game. I’m not paying $10 a month. Ridiculous.

KatieMiladyVersion: 1.0.22
Not Working on iPad Pro 12.9 M2 as an app.

Does not expand to cover full iPad Pro 12.9 screen as an app. Just a small phone-size. It works fine in any browser on ios. Fix this NOW. The AI object select is a good idea, but in some cases it becomes difficult to tell what is/isn't selected. The generative erase is not clean, leaving a big mess behind.

Puddintan3Version: 1.0.8
Lost a Fan

I was such a supporter of this AI designer. One of the best I’ve ever used but they started imposing limits of how many photos you can generate. And I wouldn’t have an issue if it didn’t take a few tries before the AI generates what I was thinking, thus taking up chances. It was good while it lasted again. I just subscribed to ChatGPT at least they won’t impose unnecessary limits.

It's Quiet For ThatVersion: 1.0.28
Great app, disappointing price

I really like the app and the quality of the ai pictures. My only disappointment is the price for the amount of credits. I payed 9.99 a month plus added copilot just to have limited credits that renew only once per month. Too pricey for the amount of credits. I was very sad to cancel my subscription after almost a year.

Priscilla505allyVersion: 1.0.30
Why credit only designs

I don’t like the fact that you can only create images by the number of credits they give you each month. That’s crazy

KekeeeeeewVersion: 1.0.24
Impossibly Glitchy

I could not regret ever using this app more. Have wasted hours due to various glitches, the worst being that it frequently fails to download the project that I am looking at. Insane. It instead downloads some worthless and mangled version. The customer service is painful as well. The suggestion do not help at all.

UncleBuggyVersion: 1.0.18
Needs fixing after update

I like the app, it’s not bad. However, after a recent update, it says I have no credits even though I pay for copilot pro. I’m signed in on the right account.

Comrade BinxVersion: 1.0.22
Alright

It’s a decent app to generate logos and other designs you want. However, 95% of the logos with wording in them have major spelling mistakes or not the word prompted to generate. Please fix the spelling issue.

Miken7272Version: 1.0.29
Insanely strict guidelines and creepy sexualizing of women

Microsoft has made it extremely clear from the guidelines warnings that pop up that they view feminine people as purely sexual objects. you cannot generate ANYTHING that MIGHT be considered sexual, including a woman crying on the floor while alone, apparently. you can’t even generate a cleaning lady tidying up a bedroom…… microsoft why are you sexualizing every single thing women do?

MybraindoesntworkVersion: 1.0.14
Could sign in once, but not again

Rebooted my phone as well, can’t get signed back in after reinstalling the app to replay the avatar tutorial.

HaiggyVersion: 1.0.6

Microsoft Designer Screenshots

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