EAM7 Customer Service

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We are entering the industrial era 4.0 with the rapid advancement of the Internet, AI, and other technologies. The prolix paperwork processes are gradually being changed or transformed into online mode. You are a hotel, restaurant administrator, etc, and you need the system to run smoothly to bring customers the best service experience.


EAMGROUP is a business that specializes in offering Maintenance - Repairing services for systems with a variety of items (Refrigeration, Light Electrical, Basic Construction, Fire Protection, Wastewater Treatment, Water Systems, Camera Systems, IT Systems) to the chain of hotels, restaurants, buildings, stores - shops,… under the name TS Technical Services. Enterprises’ concerns about system damage will be solved by Technical Services TS with assistance from the EAM7 – An online management tool.


What is EAM7?


Have a technical issue with your building, restaurant, hotel, etc? How can it be fixed swiftly and efficiently without affecting the business’s operations? How are you going to handle and obtain data regarding rooms or areas that have been repaired? In a stack of documents, you have to look for repair bills. The process will take a long time, and the worst-case situation is that the invoice or the related paperwork will be lost.


EAMGROUP understands the business’s worries, so we have developed EAM7 – An application to help manage all technical problems, repair information, quotations, and bills of incidents that occurred in the building. When you become an EAMGROUP customer, you will be provided an EAM7 account with features of managing, checking, retrieving repair information, reporting emergency incidents,...to assist with operating hotels, restaurants, and buildings,... in the most optimal and effective way.


What benefits does EAM7 bring to you?


EAM7 was created to make it simple and convenient for businesses to manage the system’s technical issues. These issues are all intelligently managed and controlled to deal with the concerns that businesses have. The following are the advantages that EAM7 will provide for administrators and businesses:
• Report problems via photos, videos, and notes.
• Get the emergency problems quickly.
• Access the repair information without prolix paperwork.
• Update the before and after images of repair results and troubleshooting.
• Compare repair results easily.
• Look up repair information anywhere, anytime.
• Update bills and service cost clearly and transparently.
• Search the previous bills and quotations easily.
• Get technical recommendations for your system.
• Supervise, and evaluate technical TS; and thorough feedback on completed work.
• Provide reports, statistics, and analysis of the condition of the facilities of the buildings, hotels, restaurants,… to support the business activities and give the best service experience for customers.
Based on these benefits mentioned above, EAM7 is an online management tool that supports administrators in managing building systems optimally, efficiently, and intelligently.

EAM7 App Comments & Reviews