Shapez - Factory Game Customer Service
- Shapez - Factory Game Customer Service
- Shapez - Factory Game App Comments & Reviews (2026)
- Shapez - Factory Game iPhone Images
- Shapez - Factory Game iPad Images
*Try Shapez up to level 7 for free or unlock the full game for more tools, more shapes and more challenges!*
Do you like automation games? Then you are in the right place!
shapez is a relaxed game in which you have to build factories for the automated production of geometric shapes. As the level increases, the shapes become more and more complex, and you have to spread out on the infinite map.
And as if that wasn't enough, you also have to produce exponentially more to satisfy the demands - the only thing that helps is scaling! While you only have to process shapes at the beginning, you will later have to color them - by extracting and mixing colors!
FEATURES
- Create a unique and complex abstract shapes factory in a satisfying way.
- Unlock new devices, upgrade them, and optimize your factory by experimenting with diverse tools.
- Develop your system the way you want: each problem can have many solutions.
- Enjoy an elegant, minimalist and readable art direction.
- Go at your own pace with an approachable gameplay and a soothing soundtrack.
CAREFULLY REDESIGNED FOR MOBILE
- Revamped interface
- Game Center achievements
- iCloud - Share your progress between iOS devices
If you run into a problem, please contact us at https://playdigious.helpshift.com/hc/en/12-playdigious/ with as much information as possible on the issue.
Shapez - Factory Game App Comments & Reviews
Shapez - Factory Game Positive Reviews
Fantastic game, amazing soundtrack.Game runs great (have not made it super far and had many items yet) and the controls are quite intuitive. This is a great, simple (very simple, in a good way) factory game. Very easy to quickly pick up complete an objective or two and put down and come back to, although you’ll probably spend more than a little bit of time each session as it is very easy to get lost in trying to optimize belts and get that next objective completed. And the soundtrack! Wow what a soundtrack! Easily among my top 5 game soundtracks, it fits so perfectly. Absolutely love it. I am double dipping by having the game on my phone as well it is that good. I bought the complete game and soundtrack on Steam as well. For $5, it’s an easy yes to recommend. One feature I think would be awesome to add, for deleting long runs of belts is being able to drag to highlight and or tap in stead of needing to tap each section of belt. Maybe the option to switch between drag to select/tap to select, and then drag to highlight a square area to remove, add a toggle to switch between the two delete options..Version: 1.1
FunI’ve been playing this game since the free demo when my computer broke I was devastated that all my progress was lost when I found out there was a mobile version I was extremely excited to play shapez again. After a while I beat the first few levels and then the game was over. I was disappointed that unlike the demo after you finished the upgrades to the hub the game ended and locked you out of your save file. As I know the game and love it it was an easy purchase but new players such as myself to the mobile version will probably delete it. It would be great if you (the developers) could allow the factory to continue the factory without any further upgrades allowing the player to explore the game further while keeping the player behind a pay wall and further inclining the player to pay for the upgrade.Version: 1.1.4
A very good phone game.I loved the pc version, and I’m having a lot of fun playing through again on mobile. It’s a really good fit for a phone game, you can always kill time by expanding/optimizing some process and it’s pretty easy to parse what’s going on when you put it down in the middle of something and come back later. My one complaint is that the ui is a little fiddly. It’s really effortless to do complex tasks on the pc version, and just a bit fussy to do on the touchscreen- especially running long conveyors. I don’t know if I can really fault the game for it though, it’s naturally a more limiting interface and it’s certain perfectly usable. All in all, I’m happy to see this game on mobile and it’s definitely worth the asking price..Version: 1.1.6
A good mobile port of this game(Note for devs: The multi-place tool does not work on belts. It closes the tool after you press the check mark, even if it was locked.) This game looks and controls very well on mobile. It's a bit slow in the beginning, because accessing the deleting tool or placing things is slower, but it is just as good as the full game. I previously complained about needing to pay for it again and not being able to place multiple, but asking $5 for the mobile port after putting so much work into it is more than reasonable, and I found the tool to place multiple of the same building..Version: 1.1.1
Fantastic game dragged down by bad DRMI’ve poured a lot of hours into this game already and plan to do more. It does an excellent job of gradually introducing new complexity and challenges, and before you know it you have a behemoth of an operation with a variety of new projects and reworks to do it. My main gripe with this game is how they’ve implemented the in-app purchase of the full game. It is well worth the price, but it does not appear to save locally the fact that you’ve purchased the game. When I lose access to the internet (something that happens often when traveling with my iPad), the game will forget that I’ve purchased it and gate me from continuing my save, even though I’m well beyond the level 7 free trial gate. Until this issue is fixed, my review will stand at a 3/5 instead of a 5/5..Version: 1.3.0
Good, but buggy and poorly optimized.Shapezio was one of my favorite games during the pandemic and although I hadn’t played it for a while, I was excited to see it in the App Store. I immediately purchased the game and started playing. After a few days of playing, I can say It is a pretty decent adaptation of the original PC game. However, I’ve noticed a few bugs such as the tunnels slowing down shapes, and deleting belts leaves behind the objects floating in mid air sometimes. This isn’t that big of an issue, but the optimization is. This game became really laggy during the last few levels and because of that, the production of shapes slowed it down to a crawl. I’m hoping that these problems will be fixed in the future also I can properly experience the game..Version: 1.3.0
Most creative factory-style game I've ever seenEvery factory piece is free to place once unlocked. You never need to worry about running out of funds for more machines or conveyor belts, so you can focus on optimizing your output. There's no limit to how shapes can be assembled (unlike other games where only certain blueprints can be made). I don't know if I would exactly call this a sandbox, but it feels almost as freeing, with just enough goals and limitations (the limiting factors being how fast different machines run and how far away some resources are) to keep it engaging..Version: 1.1.4
Won’t load (IPhone SE) [update {2}]I have always loved this game, always interesting,(a bit grindy but still fun) and I got a phone recently and decided why not get shapez on mobile? Downloaded it, (I have restrictions on my phone, (In-app purchases are not allowed) but the in app purchases are not allowed screen pops up twice, I say ok to both of them but then when those are gone, I wait 5 minutes, but it still doesn’t load… Sorry for the one star review, I think the game is great, I just can’t play it! Sorry for the bad review earlier, it works fine now idk why :/ Wish the full version costed less if not any money.Version: 1.3.0
Great game if you know what to doLove this game, known it for a long time and was thrilled that they came out with a mobile version. Was so confused on the later levels and realized that most people may need a tutorial to get past level 16-21, and the game also has plenty of bugs, the most annoying of which is— the game won’t save. My auto save interval is 1 min, saves every ten. If I try to exit to the title screen 50 percent of the time it won’t save OR go to the title screen, and I have to lose 10 minutes of progress (friggin autosave) because I have to force-quit the app. Would give five stars if there weren’t really annoying bugs..Version: 1.1.4
Great fun, but requires internet connection for some reason. Also many weird mechanics.Really unfortunate that the full game is locked behind an in-game purchase that requires internet connection to verify each time you play instead of a paid app. If it wasn’t for this, the game would be completely playable offline. I travel a lot, and just learned I can no longer play because of this. Also has a lot of weird nuances with the mechanics such as a balancer not being able to go directly into two tunnels without something in-between them. And ironically it seems the balancers prefer one side more to the other. Still fun to make some spaghetti though!.Version: 1.3.0
Amazing game! Thanks for bringing it to mobile!Great game and is very deep for a mobile game. Can’t wait to get my hands on Shapez 2! This game is a great “where did the last hour go” type of game. My one wish is the controls were a little more iPad friendly. One easy addition would be an Undo button. For when you are designing and make a small mistake. Maybe I haven’t unlocked it yet but that seems pretty boiler plate as a feature. Either way it’s a creature comfort and not a must have for me. Thank you again!.Version: 1.3.0
Very fun but some annoying bugsThe game is so much fun and is a very good adaptation of a factory game for mobile devices. There are a couple of very annoying bugs though. 1. When copy pasting blueprints, orientation of belts is not always preserved, and sometimes it is actually impossible to get belts to split the way that you would like without building the components in a specific order. 2. Chainable extractors unlock but then you can’t use them. 3. Once you purchase the full game, you can’t play offline as it thinks that you haven’t unlocked it. This is a perfect game to play on an airplane except for this..Version: 1.1.2
Best of it’s GenreIf you’re a fan of procedural “factory layout sim” genre games… games like Satisfactory, Factorio, or even Minecraft to an extent, (and you have a PC) then you’ve probably already played Shapes or at very least heard of it. Shapes is the purest, most distilled version of this type of game, and executed exceptionally well. I have lost many hours with the PC version, and have been looking forward to enjoying this iOS version. I’d you’re at all into logic, process or organizational styles of games, you will definitely enjoy Shapes. Very satisfying..Version: 1.1.2
Simple and devilishly cleverThat sounds counterintuitive but tbh is game is a great example of what you can do with a beautifully simple idea. It’s a really interesting game and you’ve got freedom to figure out your factory as you want. It’s 100% strategy and planning and fixing where you went wrong. It’s a really great phone game. The controls can be a bit clunky at first but you get used to them. That’s really my only criticism. Well worth the $5, or however much it was..Version: 1.1.7
Great game, weak portShapez is a fantastic game, but this port leaves a lot to be desired. my save apparently got corrupted after idk how many hours in. at a certain point the game would chew through my battery at like 2% per minute. the interface is buggy — you can click on pinned shapes and map pins even if they aren’t displayed, sometimes you’ll place things and they don’t actually get placed even though it looks like they do, copy/paste is a bear (scrolling/navigating in general) and once in a while a paste will bug out and you won’t be able to paste without restarting the game. restarting the game takes about five minutes, especially once your factory gets bigger. sometimes splitters don’t connect to tunnels; sometimes they do, but only one tunnel at a time. about 50% of the time when you switch apps, the game will need to reload, which is a huge hassle if you’re trying to copy a balancer. that said, it’s hard to find good games on the app store, especially in this genre. it’s not so bad that i won’t start a new save, but it feels like the port was not tested enough. it’s still a good time sink, but the long loading time makes it impossible to just pick up and throw down some conveyors in between life. i don’t necessarily regret the $5 purchase, but i probably wouldn’t spend it knowing what i know now. iphone 12, latest ios..Version: 1.1.4
Great concept with too many game breaking bugsLove the game at its core, but I cannot look past the horrible bugs. My first world (lvl14) got corrupted so I had to start all over, probably due to the game shutting down in the background with a proper save. Every time you copy paste factories that have tight conveyors, they always get mixed up on which way to go or even if they should be pasted at all. This is fine, just means I have to do more work. Now I’m on lvl 18 and it’s asking for a 3 layer object. I stack the first two layers without any issue, but when I go to stack the next layer on top, it puts it on the bottom. I thought I made a mistake and switched up the conveyors. Same shape. So, apparently for this, it doesn’t matter what orientation or inputs I use, I cannot get the mission item. Restarting the app did not fix this. Honestly, if you love factory games, you’ll like this one, but you’ll get mad when it decides to break down on you..Version: 1.1.4
WOW a amazing gameI got recommended this game by a friend, and thanks they did. When I recommended the game, I only had the free version, and it was so good I got the full game because of how great it is. This game needs strategy and I have a lot of that, so this game is great for challenging my brain. And this game has several possibilities of shapes you can make, so that also challenges my creativity. Thanks Shapez for being a great game with no bugs I have encountered so far..Version: 1.3.0
Great game - butGames awesome if you want to scratch that factory automation itch at work or on the go or whatever - but I have a request. I’m not sure why, maybe it has to be this way, but the game seems to run at like 20fps (might be 30) at all times. This is on 16 pro max - scrolling through menus, panning camera, everything is affected and it honestly gives me a bit of a headache, especially when the rest of the phone is 120hz. Please, if it’s possible and it was just an oversight, please increase the frame rate to at least 60! I beg! Edit: bruh its not that my Factory is too big, this is from the very first time opening the Game period. Yall set a Frame Limit on the Game of 20-30fps for unknown to me reasons. The Main Menu, everything is 20-30fps..Version: 1.3.0
Almost Perfect Mobile PortI absolutely love playing Shapez on PC so was delighted to see it on the App Store. My hundreds of hours clocked in Steam was enough to buy the upgrade right away. Great value! No cross save between Steam and iOS is fine, not a huge surprise. I am having a lot of fun starting over with the tweaked touch controls. My only complaint is that there is no cross progression between iOS devices. Not being able to continue my iPhone factory on iPad is a bummer..Version: 1.3.0
Relaxing Factory BuilderLoving Mindustry and Factorio, but wish there was more time to focus on the building, and less combat pressure? Then this game is for you! Puzzle your way through increasingly complex production set-ups, unlock new automation parts, upgrade existing assets through delivery, and try to set up a factory that’s reconfigurable to handle whatever the next ask is. This game has all of the factory building fun without any of the combat pressure!.Version: 1.1.2
Blueprints are brokenThis game is a fun and addicting concept, building off of Factorio, Mindustry, and Builderment. However using blueprints is extremely buggy: belts get really messed up if you rotate, and sometimes you can’t stamp at all. You have to force-quit the app and endure the long boot time again. Sometimes selections get stuck and won’t go away. I would think they’d have these kind of issues worked out when they are at the stage of charging money for the game. Other than that it is a fun and addicting game..Version: 1.1.5
Creative mode?I have played the demo many times and finally bought the full game after trying it on a friend’s pc. He had everything unlocked and I found it really entertaining to simply mess around. I think adding a creative/design mode as part of the full game package or maybe as part of the demo would add a lot to the already very versatile gameplay..Version: 1.3.0
Worth itThis game is amazing, and the mobile port is better than expected. $4.99 is well worth it for the full version. Quick question though, do you plan on making the Puzzle DLC on mobile too? If you do make the Puzzle DLC, will you add more non-community generated puzzles? I understand that this game is not your main priority but it would be pretty cool. 5 stars regardless..Version: 1.1.2
Great game but a few bugsLove the game played it on pc and was excited when I saw it on here! It is great but there are a few annoying things such as trying to layout belts can be hard to get just one belt to make a tight turn and not go the wrong direction. The other thing is when you use tunnels even tho they are the same speed as the belts they will slow down the capacity of the belts which can make It tricky to keep efficiency without having any belts overlap. Love the game tho!.Version: 1.3.0
Great Game - But glitchingLove the game and want to play it as much as possible. But what's keeping this a 5 star review is that the game keeps glitching out on me around Level 14. I'll have pieces I try to delete that are visually still on scree. Seems to happen most with the color extraction. Eventually a glitch will happen that corrupts that save game and I can't get back in if I close out. Not sure if it's the iPhone 12 or iOS 17? But it's frustrating having to restart at the very beginning every time..Version: 1.1.4
Plans to improve framerate?I was super excited to see this game come to mobile considering how successful it has been on other platforms. However, I was disappointed to see the game locked at 30 fps. Compared to the 120 hz refresh rate of iPhones, this app’s framerate is immediately noticeable. That being said, I understand this iteration is early in development and more changes are in the works. Are there any plans to address this framerate in the near future, or is this a low-priority concern?.Version: 1.1.5
LOVE this game, but Constantly CrashingI absolutely LOVE this game. There is something so relaxing and addictive about this game. However, it crashes a lot in the upper levels. By around level 20 it becomes basically unplayable. I’ve played the computer version of this game and it is so much better. I’m hoping the iPad version will get better over time..Version: 1.1.7
Amazing game, but one thing.This game is nothing short of awesome. Had me hooked since day one, and is worth every penny. The one thing I’m frustrated by is very little, but still effects my designs. Tunnel delay. When shapes go through tunnels, they get slowed down ever so slightly and it drives me crazy. Hopefully there is something you can do about it? Again, great game, no worries..Version: 1.3.0
Amazing game, small bugAmazing game, you can lose yourself for hours coming up with new designs. I noticed when I build a compact blueprint and copy it, the conveyor belt connection will often shift to something different than the original connection. Not sure if anyone else noticed but kind of annoying..Version: 1.1.4
Love the GameThis game is a great game for anyone who loves the factory incremental type games but simplistic and at the same time complex!! The issues I have are as follows. 1. Why can I not zoom out all the way to see the shapes near edge of map that is insane that it’s an issue. Just seems like easy fix. 2. Why can I not and maybe it’s me but copy and paste any work done to make projects easy that to just redo everything all over again. I have played Shapez 2 on PC and the ability to copy and paste is important saves time which this game takes a lot of to just do simple things. Other than these it’s an amazing, challenging and very awesome game premise. Hope these issues get fixed but other than they keep up the good work love to see what comes next!.Version: 1.3.0
Not a good portLoved the steam version but this mobile port definitely needs a complete rework on controls. One example is when something is selected in edit mode a 2nd tap should rotate. Find someone who hasn’t played the game and ask them to play the game without the tutorial for the very first time and see how they gesture to play, THATS what the controls need to be. Pinch zoom is good but like 60% of the other controls aren’t intuitive..Version: 1.3.0
Fun with glitchesThis is one of my favorite games, but their are some glitches. The one that’s been annoying me the most is a glitch with the stackers. This glitch over stacks some of my Shapes. For example if I’m using one stacker I sometimes end up with a shape with 2-4 layers, if I reload the game it sometimes fixes it, if this could get fixed it would be amazing. Thank you for reading.Version: 1.1.3
Fun, butThis is a very fun game I enjoy the concept, it just slightly annoys me that I can that continue to mess around with my factory in the version. I am promoted to buy the full version and while I try to pre me no thanks, it doesn’t let me. Also if this game could function well in mobile, it would be amazing if the full version could be on Xbox. Otherwise, this game is great..Version: 1.3.0
Great GameI have been playing this game for a few months now and have been enjoying it. I am just hoping that the wires layer gets added to the mobile version soon as I just beat level 20 today and was hoping to have fun with the challenge of building my first MAM.Version: 1.3.0
UnfortunateGame is enjoyable, but becomes unplayable the father you go. The lag makes it nearly impossible to play. This game also heats my phone and drains the battery faster than anything I have ever experienced. If it were free to access this game, I would just delete it. But this game requires payment to access the full game. I will be looking into refunding due to the poor performance preventing access to later levels..Version: 1.3.0
Game stopped loading on my ipadThe minute I saw this game was on the app store, I jumped on it because I was addicted to the desktop version. There were some glitches (like the sorters changing size or the game not recognizing I switched to a new tool) but not enough to make the game inoperable. But I made it to level 13 and turned the game off for a little bit. I came back and I can’t re-enter my save, the loading circle just spins endlessly :(.Version: 1.1.4
Great game but some improvementsI love this game on pc and am excited for Shapez 2 and also was excited for this app. I think it’s pretty great overall but I wish it was more compatible with an Apple Pencil. I just think the game would run much better if I could use my pencil to make paths and move the screen seamlessly. Hopefully in the future they can update it to work better!.Version: 1.1.2
GreatI haven’t had much time to play the mobile version, but I’ve played the pc version, and it’s one of my top 10 favorites. However I was wondering if there were plans to sync progress with epic games or steam so you could transfer your saves from pc to mobile..Version: 1.1.2
Great gameI bought it on steam might buy it again on iPhone. Great time waster. If you like this I’d also recommend Satisfactory. Edit: I just got Shapez 2 on steam and I can’t stop playing it’s so good.Version: 1.3.0
Great start but needs place to report bugsIv found a few bugs -tier 2 conveyors not passing objects past tier 1 conveyors -some belts don’t carry items per second as labeled, namely 8/s only doing 6/s and 12/s only doing 10/s -conveyors not holding direction when copying/cutting Some improvements - blueprints disappearing after zooming out to large map - need button on main menu to report bugs I actually really like this game and definitely recommend it. I will for sure update my review when I know for sure it’s being properly supported. Great job guys, keep it up..Version: 1.1.2
FactoryI have played a few other games that are very similar, this one is one of the best. I love that I can place any number of buildings right from the start and they don’t cost anything. It allows for you to create to your hearts content but with the infinite amount of shapes and colors combinations you always feel like you are building towards something. Worth the full purchase if you like factory games. Ps-please add a blueprint library where we can save blueprints, it can be a bit of a chore copying part of your factory and trying to drag it all the way across the map.Version: 1.3.0
Miss thingsI love this game it’s relaxing I really recommend it I only put 4 star because there are tings in the pc version ta we don’t have here.Version: 1.3.0
MidI like the game and all but I don’t want to have to spend 10$ to be able to play the full game but other then that it’s a great game I would recommend Devs can you maybe not make it cost 10$ and instead like 5$ then I might consider it Ps I live in Canada so it’s 10$.Version: 1.3.0
Needs internet connectionThe game doesn’t need internet to play, however, it needs internet to confirm purchases. I bought the full game to play on my iPad and every time I start the game without internet, it says “unlock full game” even though I have purchased the game. I have to hotspot my iPad from my phone to be able to play. Probably not a big deal for most, however it’s very annoying. Other that that issue, it’s an amazing game which I own on steam and iOS. I highly recommend..Version: 1.3.0
Add steam linkI bought the game on steam and would love if you could somehow link your steam account to unlock the full game without paying for it on iphone and steam.Version: 1.1.7
Hooked right awayLoving the game so far. Addicting gameplay. Easy to get into and start playing. The only thing I would suggest fixing is the contrast between the buttons for each item and the world map makes it hard to see. They need a contrasting border or a more contrasting colour. Great game for a great price. Love it!.Version: 1.1.5
Great factorio-lite but buggySuper fun and satisfying to play through, but always inevitably run into very annoying bugs that make it difficult to return. My most recent one seemingly randomizes the orientation of any placed belts, making the game essentially unplayable. Really hoping that this gets fixed as it is a great game (until it isnt)..Version: 1.1.7
Tons of Fun!One suggestion is that the copy function stops working for me after a few times. I have lots of resources but seems like a bug that will clear if I restart the app.Version: 1.1.5
Only A Few LevelsFun game, although was done after only an hour of game play.Version: 1.1.5
THE BEST GAMEI have not stop playing game it soooo good but can umake the map go infinite and the zoom out bigger.Version: 1.1.4
Love the game!The only problem is the controls, if i use my pen it gets buggy even with my fingers on the conveyor belt..Version: 1.1.5
Having funThe game is really fun, but the controls could be better, not super intuitive. Would be a 5-star if this was changed.Version: 1.1.4
Off to a good startI’ve found the touch controls of this PC classic very well implemented. It’s great at scratching that Factorio itch while on the go..Version: 1.1.2
If only I could have my factory backThe game was really good.. I played more than 20 hours in 2 days. blocked at level 20, the factories no longer worked so I closed my game and when I opened it my save had disappeared and I can no longer play. 7$ lost and my morale is zero because for once I was really having fun playing a game and it no longer works on the day of my birthday.Version: 1.1.4
I LOVE this game, HOWEVER…This game is awesome! Keep up the good work. I play on both my iPhone and iPad, so the cloud save is great! EXCEPT! Twice now I have had the game load, but I guess it takes a little long to load later in the game and since it is not fully loaded, it autosaves a blank game.(?) I think it’s a timing issue. The game hangs there and doesn’t load. Then after a force quit and reload, my game is blank. My progress is there (lvl 20), but all my factories are gone. 😕 This can be expected of a brand new game and I’m sure it will be addressed in an upcoming update, but for now, I guess I will start over. Again. It is difficult to start over at such an advanced stage of the game. At least my progress is saved, so I have all the awesome unlockables, just nothing built..Version: 1.1.2
Fun Game but with some superficial flawsThis is a great game with a fun amount of puzzles to figure out. Just wish that there was a way to speed up time so you’re not stuck waiting for the Hub to collect 3k worth of product.Version: 1.1.2
Greatest factory gameI have 100% of achievements on pc and ill do the same on mobile, love this game, On god best game of the year.Version: 1.1
Shapez but mobileNow i can habe no life outside of my room!!.Version: 1.1
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!Version: 1.4.10
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