TheScore Bet Sportsbook Casino Customer Service

TheScore Bet Sportsbook Casino Positive Reviews

Excellent platform, pick this site over DK anyday!Well in just a few days of playing on ESPN Bet, I kind of wonder why anyone even uses Draft Kings anymore?? I think it’s bc DK has a social media page where individuals and groups can share bets and make money, but as far as overall betting odds, payouts, cash outs, etc. ESPN has DK beat by a mile! I love how ESPN gives you the option to adjust the lines and their cash outs are siestas better than DK’s, especially in the beginning of a parlay! I haven’t been on this site long but so far so good. I will be placing a large amount of my bets with ESPN and will be utilizing DK for the large lotto picks I find thru the Social page. If ESPN ever opens a social page on their site, I will prob switch to them completely!! Congrats to ESPN for being #1. Keep up the amazing work!!.Mary n JeffVersion: 23.12.0

Good app, Horrible customer serviceSo I just joined the app recently and they gave me bonus bets after my first bet settled , which is amazing. I placed 4 bets and I won two bets. One over $1,000 and one over $500. I requested a withdrawal and i have been waiting 4 days for my money and worried i will not get it. When you contact customer service they just say that there isn’t a time frame and due to the excitement of the app they are working to process withdrawals. How is there no time frame when it said my withdrawal would be reviewed within 24 hours. 24 hours turned into 72 hours + of waiting. Then what makes it worse is that i told them i wanted to use that money to pay for something and was told it would take 72 hours and after that chat my account was temporarily suspended for my “well being” . All I want is the money I earned because I took time into placing those bets to win money for myself to help myself out..TesteryrevVersion: 23.10.0

What else would a sports fan expect?Leave it to ESPN to deliver a top notch product as they recently launch a betting platform that offers everything one could want in a sportsbook. The network that sports fans have relied on for decades finds themselves with a winner after launching wagering platform. I’ve been involved in sports gambling for my entire life, growing up in Boston I was exposed to sports wagering when other kids were learning to tie their shoes and believe me when I tell you they have taken the best that other sports book offer and rolled it into their own sports book platform that is extremely user friendly and quite generous with lines and new user sign up bonuses. I’d highly recommend ESPN bets to anyone willing to listen..Bucky the singing bachelorVersion: 23.10.0

The worst withdraw processI did not save my Visa info for future use so cannot withdraw to it. Since i did not use Venmo or Paypal i cannot use them for withdraw either, AND they do not support one of the largest online banks Chime! The only way to withdraw is to make another deposit! It is sad that the 3 other offshore sportsbooks that i use are more fair in this process. So i will deposit, save card, withdraw and close my account. Bye! Follow-up: I am still not pleased about the above, but in all fairness, after adding card, saving it, redepositing, then rewithdrawing, it was paid within minutes. Others have taken 6 hours-24+ hours. So kudos for that..WhabigVersion: 25.6.3

Sit around miss sporting eventsSo I signed up 1/11 thinking that’d be enough time to be verified to be able to bet on the playoffs, like the rest of the of sports betting apps. Missed wild card weekend. Mind you the pitch to get me to sign up was “sign up and bet on the nfl playoffs” well with a pitch like that you wouldn’t expect to be missing the second week of the playoffs. Then the support lines are about as useless as useless gets. You have a tv show on a national broadcast network strangely enough also has ESPN In the title. I haven’t heard much good and now having a terrible experience. So I’m just a little confused as to what’s the issue?.WolfmandoodguydawgwolfVersion: 24.1.0

Deceitful CriminalsPlaced a halftime/full-time bet for the superbowl. Nowhere within the bet did it state that overtime was excluded. I would have bet a tie if this was stated. I should have won $150 on this bet. When I contacted customer service, I was told that it’s in their terms. They sent me a link that did not work and essentially told me, “sorry about your luck, thanks for your money”. I spoke to three people as I did more research and got the same response, every time. I would have placed this bet on a different platform. At this point it’s not about the money, it’s the principle. Deceit should not be allowed in a gaming platform..LabLady23Version: 24.2.0

Definitely competing early with the other sites!I got 4-$50 bonus bets and 150 free spins. If they keep up with promotions like this I won’t need Fanduel, DraftKings or BetMGM. I won $667 of of a 4 team parlay on TNF and it paid out almost immediately and is processed already! The other sites have to be reviewed by actual people which sometimes takes days or even weeks! I’d like to see a promo, where if you miss one leg of a parlay you still win if it only loses by that one leg. Hook up promos like that and I’ll stick with this site and none of the others! Definitely competing with the other sites! ⭐️⭐️⭐️⭐️⭐️.Mrbrad187Version: 23.10.0

Great base - we can build on this!I am genuinely impressed with how smooth this app runs- most of the time. Signing in is startlingly fast. The screen transitions are quick and smooth as well. I love how much information is available on the main screen for leagues- having the record and standing information with out going to another screen is great! Wishlist improvements: -Make bets collapsible in the “my bets” screen so I don’t have to scroll through my whole 20-game parlay to see my next bet -make it so I can click on a bet to add the legs to my current bet slip if I want -add a round robin option for parlays -I experienced significant lag scrolling down the college football games while games were in progress -add group chats like DraftKings so I can share bets and chat with my friends. -I’d like a $1 fast add option on my bet slip. Starting at $5 is too rich for my blood most days. -it would have been nice to be able to bet my $200 promo in whatever increment I choose rather than $50 at a time. This was very disappointing. But I like the app!.JoesephedVersion: 23.10.0

Great, but interface could be betterI like the odds and promos, but the interface could be much easier to use. For example, if I wanted to place a basketball parlay on an individual’s points, rebounds, and assists, they’re all in one massive column with every other player on both teams (as well as every other player prop), making individual props much harder to track down. FanDuel, on the other hand, has the props in a horizontal column, allowing bettors to filter the props so you are only seeing the ones you want to find. Another promo I’d like to see is bettor-selected odds boosts (DraftKings offers many options) rather than just the ones ESPN preselects..MikePhillips27Version: 23.10.0

Absolute worse app for live bettingThey change the odds every 5 seconds so you can’t place live bets. I’m not even exaggerating the odds will literally go back in forth from -350 to -375 every 5 seconds in a soccer game. You hit place bet it loads for 5 seconds tells you the odds change to accept and place it again. You do that it loads for 5 seconds and tells you the same thing. There an option in your setting to auto accept odd changes even that doesn’t work. It just constantly does little -25 point moves and tells you the odds changed..Twon4583Version: 25.8.0

I like it butttI really enjoy this app a lot I use it very often but I think you should be able to pick however many points you think they’ll score instead of having some players where you have to pick 25 points or more you should be able to chose any amount from 5 to as high as you want with any player and it would really get wayyy more people joining if you gave out more bonus bets if someone plays a lot or if you haven’t made a bet in a couple days give them a 10-20$ bet to get back on and keep it going. Also you can offer a higher bonus bet to refer people and you will make a lot more people determined to refer people. Just my opinion..Jmoney0709Version: 25.5.1

Satisfactory betting platform ( Compared to some trash ones)ESPN BETS is decent and periodically gives out awesome bonus bets that help reimburse you for the losses that you take quite often due from glitches and lagging to the app completely freezing that always happens during the absolute most critical time of many different types of bets such as high stake multiple leg parlays with decent cash out options right as your bet is about to go to “stuff”(🤬) if you don’t immediately accept the cash out option. Thank you ESPN Bets for your kind conscience policy and tactics. 🙂.HugeShaft69Version: 25.14.0

Simple and organizedVery user-friendly with enough information and stats to help make a decent bet without having to use a secondary app and also runs great promotions and on top of all that being able to watch the game that you bet on even if it’s not in your local area is a perfect perk that should be promoted more so that people are aware of it because once I learn that I switched over to mainly using this app. And being able to link to my fantasy teams and get suggestions for Beths, based on the players I have is a nice.Rico beanVersion: 25.20.1

Almost ThereThe app is solid and I love that you can bet on players NOT getting a TD in NFL. One thing I would like to see fixed…I deposit to my account on an as-needed basis. And often I will compose a bet, then make my deposit just as I’m about to place the bet. What should happen is the deposit button at the bottom of the bet should convert into a Place Bet button. But today it doesn’t. You need to click off the screen or sometimes remove the bet entirely and re-compose it just because the button doesn’t convert. Fix this from a user experience perspective and you’re there. Thanks!.UpsidesurpriseVersion: 23.10.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 26.9.0

TheScore Bet Sportsbook Casino Negative Reviews

Account Locked, Won’t Mail FundsI’ve been in touch with customer support multiple times attempting to entirely close my account after they locked my account and prevented withdrawal. I still have not received my account balance. A simple mistake of signing in while on a VPN caused them to require ID verification. They shamelessly farm this out to a third party, creating a lack of trust, and have corresponded with me over the old barstool domain, which at this stage may be of differing ownership. They expect stringent IT practices of their customers, but this isn’t reciprocated. Avoid unless you want robbed. Update: I was prepared to capitulate to their requests. I finally received confirmation that the 3rd party verification link received via email was legitimate through support chat in app. Today I see my account is closed (which we agreed to months ago coupled with mailing of my balance). After months of effort I’m tired of talking to support. I just want my account balance, which I still don’t have, and question if I’ll ever see. 2nd Update: I reached out to support, and the balance mailing request has been made again. Will keep prospective customers updated through this review..UfnwVersion: 24.15.0

Absolutely ridiculousThe app itself wasn’t bad at all and I was learning how to actually bet with the bonus bets that you get upon one of the new player promos. Before the bets were even closed the account was permanently suspended and customer service is stating that the decision cannot be undone. Recently after giving up MONTHS ago I received an email that stated I apparently attempted to set up another account and that they also deleted that. When asking customer service when and where this account was apparently set up they continued on about the account couldn’t be opened even after explaining to them that I wouldn’t try to set up another account just based off of the headache they cause trying to get answers with the original account I did set up and I just wanted to know if there was activity that I should know about. Upon doing some research apparently this happens to a lot of accounts, or there is some sort of issue with withdrawing processes and the amount of time and lack of information that the support team has is less than one star that’s for sure. Save yourself the headache and don’t even bother with this one..KkthasrightVersion: 24.15.1

Irritated CustomerThe agent who I spoke to told me to check the promotions page periodically to get a bonus bet but I told him I check every single day for different promotions to get a bonus to bet with. It’s the same promotion everyday “refer a friend” WE DONT WANT THAT PROMOTION and us customers don’t care about that. With a big Sportsbook like espnbet who makes tons of money off customers I shouldn’t be asking agents every time I log in to add a small bonus bet. The agent lied to me and told me to participate in the promotions in the tab but there’s never any promotions to participate in besides refer a friend! All I want is a small bonus bet for the holidays and before the year ends! That’s all I ask for but it’s always a hassle to get it which is crazy. All the other sportsbooks hook me up without even asking! I really want to make espn bet Sportsbook But it’s really frustrating to the point where I don’t even want to be associated with this Sportsbook. To make this better all I want is a small amount of betr bucks being added to my account and I’ll be a happy customer if not, I will be taking my talents to Hard Rock Sportsbook for good. Thanks.Kevman23Version: 24.24.0

WORSE COMPANY EVERESPN bet may have one of the laziest and worse support teams I have ever seen. I got a check a year ago went to cash it a few months after it was sent out. The bank of espn bet canceled the transaction saying the check was stale. For months I informed them about this and they constantly tried to tell me I had already cashed the check which was entirely not true. I told them I have info to show them they had been wrong but they never listened or reached back through email as they said they would. Finally after at least 100 different support chats I sat in explaining I got help from one person. They checked my stuff sent, and saw how wrong they where after I had been reaching out to support for 4 months. They never reached back out through email like they claimed they would. Finally after I reached out again I was informed they sent the check, but it doesn’t end here. They claimed to have sent the check but it’s been over a month without it coming in mail. I now have to go through the whole process again. If I could give them 0 stars I truly would.MichaellovesmenVersion: 24.3.0

I’d download a different sports bookThere promos are very few and the few that are there don’t work. They don’t really care about you like other books do. I know books just want your money but typically it’s a give and take this book is just a take and take. I just think there are other books out there that are better. The customer service people are nice and like all customer service it takes awhile to get online with one but after u get on with one it takes forever to get responses. I’ll be sitting there on top my game responding like lightning McQueen and then I wait 5-10 mins for a response sometimes. It’s just annoying. Then bonus bet was a winner was not paid out and I thought great I’ll talk to them easy fix. Well after 40-50 mins it couldn’t be fixed cause it was a winner. Then I asked for the bonus bet back and again 20 mins and finally got the answer no. The numbers may be exaggerated but it felt this long in all honesty. I deleted my account and never turned back and would recommend to do the same..DawsonEllingson2000Version: 24.6.0

Withdrawal and request issues.Overall the app isn’t bad. Different props from the rest of the apps out there nice odds really no complaints about the betting itself. Now here’s the problems. Deposits are made with ease and no issue. Withdraws say they will be processed in 24 hours. Well it’s been 48 hours and nothing. I’ve called multiple times a beep or two happen and then the line is disconnected. There is no live chat option anywhere but the email I received when I withdrew my winnings and online says to use the live chat which there is not. I’ve emailed still nothing back I was very satisfied at first but between the little to no customer service and my funds still not being processed I’m starting to steer away from the app back to FanDuel or DraftKings. I hope they fix this issue because from what I’m seeing this seems to be an issue for many people. If they can fix the issue of communication or slow payouts overall I say this app is a solid 4 start. Until then for me it’s a 2..Not a bookieVersion: 23.10.0

Worst casino app on iPadI have played many online casinos connected to various physical casinos, and this one is one of the worst for the iPad. As I use my iPad when playing, I cannot speak about the phone or computer. First, the selection of games is so limited compared to what you will find on Borgata, MGM, BetRivers, etc. And among the limited options, many would not even load. So I was limited to playing a select few. Of the ones that did load, I had to rotate the iPad physically, as well as click the “rotate“ icon several different times in order to get the game to fill the screen in Landscape. And this had to be done every single time I selected a new game. This app is meant only for a phone, but you have that option to enlarge it with the double arrow icon. But even so, it was such a poor experience, and incredibly unenjoyable. Yes, I did play Dash and lose — more than enough to determine that I will never be back to this app. It was such an incredible disappointment. The original Hollywood casino hat was not that great either, but at least it functioned and played smoothly. The one positive note I will give is that, after your original sign-up – which require you to provide your drivers license, and a facial scan— the withdrawal process was very quick and easy, compared to some of the others. Perhaps because the bounds was so small, but nonetheless, it was approved, and appeared in my PayPal account very quickly..CobaltDenaliVersion: 23.10.0

I WAITED ALL THIS TIME FOR THIS?!They’ve been hyping up their new betting sportsbook for awhile now and finally it came and it’s a dud. If I could give it a negative star I would. Im still stuck on trying to get verified. I did everything right when I signed up and still am waiting for my ID to be verified. What’s worse is I can’t get any answers. Tried emailing support and they never got back with me. Tried calling but could never get to talk to someone. It’s always nobody is available so leave a voicemail and someone will get back with me soon. Of course they never do. And the live 24/7 chat. I wait for a long time and twice I got to chat with someone and got two different answers. Then other times I’ve waited a long time to chat the session just randomly ended without me chatting with someone. So again I’ve waited all this time for this to be an epic failure so far. If I’m going through all of this just to get verified I’m afraid what I’ll be going through IF and I mean IF I finally get verified and start betting. Talk about ESPN Bet making a very bad first impression..———-GVersion: 23.10.0

Stole from a grandmother!!Hey guys just a heads up hear be Safe with this App!! From my experience they will completely ignore you and don’t keep anyone up to date . my grandmother had her account suspended and mind you that she is in her late 60’sss !!! She spent hours reaching out three emails but they were all the same . She would get a link and that’s when I had to get involved and see it for MYSElF because the poor women was trying for HOURS!!! It should be a crime to have people like her have to worry about loosing her 500$. And started gambling after her husband died because he used to be obsessed …she’s a retired old lady and somehow ESPN bet is cold hearted and unestablished enough to ignore people without concern … She continued until the was to tired to keep it up smh she…. it’s a sad and corrupt world we live in be careful with this one guys !!!! I hope for her sake ESPN bet makes up for these Crimes !! I will repost again to keep y’all updated . If all goes well then I can understand but if tomorrow goes the same i will keep speaking up.Hundo1995Version: 23.12.0

Don’t download this appImpossible to deposit, you can’t change any information manually you have to take a picture of it all which seems sketchy. Customer support is useless, they don’t help at all, they just copy and paste all the same reply’s. I’ve been trying so hard to give this app my money and they won’t take it. Tried multiple different ways to deposit including via bank transfer, debit card, Apple Pay. If I’m going to hand over such sensitive information like my social and connect directly to my bank account I should be able to deposit but I still cannot. It’s been 24 hours of failed after failed attempts to deposit. I’ll be deleting this app and never looking back. FanDuel is superior, even betmgm is better cause at least you can deposit money. This app is the least user friendly I’ve ever seen. Don’t waste your time trying to get on this Sportsbook. There are infinitely better options. ESPN bet should be avoided at all costs..GbaaaeeeVersion: 24.21.0

Poor Organization, Good Betting OptionsThe app needs an active bets tab within the Bets tab. I want to see what bets are live(not a bet made live, but a bet on an active game. I don’t want to scroll through 30 open bets with 25 inactive ones to see my active ones. You also need Won and Lost tabs, not just Open and Settled. Take a look at the DraftKings app and do that. Their’s is perfect. Also do the same thing they do with their player prop categories. Headings for the categories along the top. Scrolling down through all the prop categories is tedious and time consuming. User experience is as important as promos and bet options. I came to ESPN for their bet options, which are good, but I have to say that your app is terrible in comparison to DraftKings and Fanduel. I’ve left Caesars because the app is bad and unorganized. Yours is very similar to theirs. Improve organization. Improve user experience and you’ll make more money. Please pass this info to someone in the app design department. They need to hear it..MattM1331Version: 25.3.0

Scam do not fall for it FanDuel is betterESPNBet recently left me dumbfounded with their questionable practices, revealing a side of the sportsbook that reeks of shadiness and a blatant disregard for their users' hard-earned money. I embarked on a 10-leg parlay adventure, and though nine legs hit as expected, one was rightfully voided due to circumstances beyond anyone's control. Here's where it gets murky – ESPNBet decided to pocket the entire parlay amount as if the voided leg never existed. When I sought an explanation from their customer support, I was met with a nonchalant reference to their arbitrary "rules." Contrast this with reputable sportsbooks like FanDuel, DraftKings, and PrizePicks, where players are rightfully paid for the legs that succeeded, even if one was voided. ESPNBet's refusal to acknowledge the distinction between a voided leg and a loss is not just bad customer service; it's a blatant money grab. Don't fall victim to their shady practices – explore alternatives that prioritize transparency and fair play. Your money deserves better than ESPNBet's unjust pocketing of winnings..JJ SpazzinVersion: 23.10.0

Casino is a scamI haven’t won anything in a whole year and I’m so far from enjoying the casino playing video blackjack. It’s a scam entire thing is a scam. And I’m smart enough to realize it’s a scam now so I’m not playing any casino games or going to any casino. Because for some reason, it’s the only scam in the world that still has an empire because people are aware to play is there’s a risk. So that’s an excuse to slay alive as a business. People are aware of the loss they may have but they do it anyways. And lose, but it’s a scam. Stop handing your money over to the casinos. You guys and myself just hand money over but you wouldn’t hand something over to a homeless person or someone that needs like $20 bucks irl but you’d hand over your money to a casino. I’m making better decisions. I’m not going to make the casino suffer. Because there are thousands of people to replace what money they would lose from me quitting because it’s a scam..VictimofgamblingVersion: 24.8.0

Payout Time is HorribleThis app has everything a regular Sportsbook would have. Nothing makes this app stand out more than a FanDuel or DK. After the $200 intro bonus, it’s back to a regular app. My major issue with this app is the timeline to receive your withdrawals and the customer service. Although it says 24 hours when you submit your request, the process takes much longer. I am now going into day 5 of not receiving my withdrawal. When reaching out for assistance, despite the 30+ minute wait (if you time out you have to start the wait over again), I get the same response. They are reviewing my withdrawals and the funds will be released shortly. I would rather use a sports book where I get my funds immediately or Monday morning after the weekend. Unless you really want the $200 bonus, save time and use a different Sportsbook..Chuck__GVersion: 23.10.0

PLEASE READ.ESPN Bet has a promotion titled “WEEKEND LOSSES INSURANCE” This promotion entails receiving 10% of your net loss that incurred during the weekend (paid back to you in CASHBACK) Over the past weekend [and I have records of this :)] I deposited, wagered and lost over 1,000. Likely more. This alleged “cash back” never appeared in my account. Upon contacting ESPN bet they claimed I had a net loss of $0. HMMM? How does that happen when I haven’t retained the $1000? ACCORDING TO MY CALCULATED STATEMENTS AND TRANSACTIONS MY CASH BACK SHOULD BE AROUND $140. As I previously stated I have RECORDS OF EVERY TRANSACTION in my statements. EVERY DEPOSIT AS WELL. ESPN BET, does not like to show transactions via app. This option has never worked for the full duration that I’ve used this app (since last year) BEWARE OF FRAUDULENT PROMOTIONS ESPN bet advertises because you will never receive the funds promised after spending money on this fraudulent app. Highly disgusted and this is my last day as a big spender on this app! BACK TO CESARS AND MGM I go!.JanejillyVersion: 24.8.0

Terrible Customer ServiceI had a terrible experience with agent Valencia M. While I understand she was going by the book and doing her job she was not able to assist me with my situation….I opted into the risk free Bears bet(didn’t win) and she said it wasn’t opted in from the system on her end…I clicked the opt in button from the email which took me into the app and even looked for the opt in button and there wasn’t one so I assumed I was opted in from the email(I clicked on the button)…she could not put the points into my account. I asked to speak to a manager and she did not escalate either….terrible customer service even if she is doesn’t see it in the system she can clearly see I was not lying about the situation(I sent screenshots as well) and even if it is not a glitch(it definitely was) she should still honor…never using this app again and I advice everyone else to use another Sportsbook.Lets go DK and FDVersion: 24.24.0

Customer service is a joke and they don’t pay out your winningsI was playing a game called Super Sic Bo on their live dealer page. The dealers name was Ronald, the dice read 2-1-6 which if anyone attended a math class, equals 9. The dealer called it an 8 instead and my $5 bet was considered to be a loss. Had I not screenshotted the dice totaling 9 I would be screwed. At first the support person I spoke to tried to tell me that I was wrong… they literally believed what their dealer said and only when I presented the screenshot did they start to apologize. I have spoken to numerous people and have been told that someone will reach out to me about this issue. Over a week has passed and I haven’t received a single word from anyone on their team and I still haven’t been paid out my winnings. If you value your money and want to play a game in which trained professionals are operating it, literally go to any other site..BoombrrapVersion: 24.16.2

Real review from real gamblerWould give 0 stars if possible. This is not a real sportsbook. They’re frauds. If you lose, you can bet however much you want anytime all the time. If you EVER win, even once, you get limited. They’ll limit you even if you’re down hundreds or thousands. All they want are losers that donate money to them. That’s not a real sportsbook. Real sportsbooks use sharp money (or money from accounts that are consistently profitable) to shape their lines and draw action on the other side. It’s called risk management. Maybe hire someone that knows something about that if you’re going to call yourself a “sportsbook.” I had not even placed a single bet and I was already limited to $100 or less on main lines. What an absolute JOKE. Hit 1 (one) single TD scorer prop on a straight bet and instantly limited to $10 or less on TD scorer props. Again, what a JOKE. Not to mention the absurd made up rules this “sportsbook” has when it comes to pushes in parlays. Why anybody would risk their hard earned money on this joke of a “sportsbook” I will never understand. Use their promos and leave. We need to collectively leave these jokes of a “sportsbook” like ESPNBet until they all go bankrupt or develop themselves as the title of their business claims them to be — a sportsbook — which they are not..NtwagnerVersion: 23.10.0

HorribleI have had the most frustrating time with this platform. First off, my account is currently locked. I have been in touch with support more than 4 times and I have emailed the locked account team and have not received a response. My account was supposed to be unlocked after 3 business days and it’s been a week. I was told I have received an email as to why, haven’t seen it. I was told they had it resent. Still haven’t seen it. The chat representatives are wholly useless (this is not their fault). My most recent chat representative literally disconnected without helping me at all. This is by far the most frustrating experience I have ever had with customer service with any company. This was all spurred by a simple address change. An address change that I am not able to do myself and that is the most complicated and unnecessary process I’ve ever encountered..I regret to inform youVersion: 23.10.0

Horrible Sportsbook 🤡I would definitely never recommend this sportsbook to anyone. They gave me a $5 bonus bet for linking my ESPN Bet and ESPN accounts recently, and I used it on a straight bet that I got right and paid out $5 since the odds were +100. I’m not really into making bets that are very risky, so I wanted to just withdraw the money. Oh, but come to find that you have to have at least $10 in your account to withdraw anything! Because of course, they want you to risk everything with another bet and to lose everything. What kind of a sportsbook does that?! And do you have any idea how much this sports book probably profits? Yeah, sure, it’s only $5. But if it’s only $5, you should be able to just withdraw what you’ve won and not be forced to bet again against your will. I’d rate this app zero stars if I could. This sportsbook is an absolute joke! Do better, ESPN Bet!.TheFredMan2Version: 25.2.0

Worst app and fraudulently deleted my accountAfter noticing the app since November of last year, I decided to try betting on the app yesterday. When attempted to use my debit card it didn’t process and I remembered it’s because ESPN Bet had not updated my address to my current address. I contacted customer service after realizing that and provided a copy of my utility as they requested to show proof of my current address. The rep Cierra H told me that the request was submitted and that I would receive further information after the request has been reviewed. I checked my email today, and was told my account was suspended due to not wagering responsibly. I barely used the app when I did use it, and asked for further information as to how this decision was made and was told all the information was in my email which was vague and as I previously stated, without providing how they determined I was wagering irresponsibly with an app I hardly used that only got suspended after requesting them to update my address. Still no response with additional information. Seems like they are fraudulently deleting accounts, because they bit off more than they can chew. ESPN should stick to reporting news about sports, and stay out of the big dogs game..CThompson2023Version: 24.1.0

Trash appI recommend using FanDuel or DraftKings. The fact that the app won’t give you live stats and when you reach out to the live chat, they say it’s due to a third-party is wild. And then the live chat just gives you some legal copy and paste it almost seems like they’re not responsible for any errors, and don’t really clarify. Also on top of the live stat issues, it doesn’t give you the option to see your progress regarding how many yards you need to settle your bets. So you have to basically do your own research. Lastly because of this delay of live coverage. I didn’t even get the option to cash out if I wanted to which it was a bit annoying as well. If it’s my money that I’m waging I should have the option to cash out if I feel that my bets aren’t going hit. this app is a poor excuse to try to keep up with its competitors.J0nny_RVersion: 24.16.2

Awful Quality & Customer ServiceI signed up for an account on November 16th and still have not been able to access the app. I've been stuck on the identity verification part ever since. I uploaded my license, took a selfie, and yet they still can't verify my identity for some reason. The customer support gives you the same bogus scripted line every single time and the problem never gets resolved. I was told it would be within 48 hours, and we are now approaching ONE MONTH, and my identity has yet to be verified. It almost seems as if they're intentionally freezing people out until the bonus bet promo is over, which is a bad way to run a business in my humble opinion. If you have not already signed up, I highly suggest you find another sportsbook for your gambling needs. If I could rate it at zero stars, I would..Travis StringsVersion: 23.11.0

Over Before It Began - TerribleI’m not new to sportsbooks. I regularly use Draftkings and Fanduel, and I’ve enjoyed those apps a lot. I saw a commercial for ESPNbet and thought I’d sign up. I signed up for an account but after attempting to login the app displayed an error message saying my account was suspended. I have no idea how my account can be suspended when I haven’t used the app even once. I reached out to customer service and have yet to hear back- it’s been over a week. It’s obvious their looking for suckers rather than responsible betters. And judging from their UI, it’s as if they’re just trying to emulate other sportsbooks rather than offering anything new or unique. Don’t bother signing up and sign up for one of the more serious sportsbooks. I expected more from such a juggernaut in sports, but maybe a sportsbook was just a bridge too far..ZenknoVersion: 23.10.0

Live betting is worse than pulling teeth without anestheticsThis book was horrible to bet with when it was managed by barstool. Then they put some lipstick on the pig by changing a few colors and calling it ESPN bet. Load time is horrible, lines that aren’t real, or are past post, show as if they are real lines… and the only way to find out if they are real lines or not is to try betting them, and seeing if the bet gets rejected. That’s not a strategy for customer retention, it’s a strategy for giving customers an aneurysm. Like most regulated books, Winners are of course not welcome. I would like to sincerely apologize for beating you guys and winning money, but maybe hire a competent trading team instead of kicking out anyone with a pulse. You can skin a sheep many times, but only slaughter it once. Stop focusing on attracting degenerates and kicking out sharps, and start focusing on operating like a market maker. You will lose market share in the long run to offshore bookies and books that allow sharp action if you keep this up. However, I would like to congratulate ESPN on managing to get away with a great App Store bot farm operation. Everyone knows that getting 40,000+ 5 star ratings in the 5 days they’ve been open is TOTALLY authentic..Pickle_Rick_97Version: 23.10.0

Worst app ever stick to Fanduel & DKYesterday I talked to customer service about depositing money , I couldn’t because my address was different from my ID. So I did the live chat only to be brushed off by saying use a different card payment. How can I , when all my cards have my current address link to them . So I was able to talk to another agent, Tamekia was very sweet & helpful where she sent me a link to upload a bill or some type of bill with my current address/name. Plus uploading a selfie with my ID under my chin . Tamika said it would take 24 hours for my account to be active . Only for me to leave a bad review & now my account is Suspended for “Gambling Problems “ hahahaha sound like they can’t take criticism & i took my money to another sport betting app & WON last night . Don’t waste your money !!!!!!!!!!.SymoneN926Version: 24.2.0

Don’t fall for itPer the house rules, “If one or more selections in a same game parlay portion of a Parlay+™ wager settle as a push (for example, due to a total ending up exactly on the number that was selected), the same game parlay portion of the Parlay+™ wager that contained the applicable selection will be deemed a push, except if a selection of such same game parlay portion results in a loss, in which case