Eater Customer Service

Eater Positive Reviews

Search and account icons on main map page smushed?Just raising your attention to the fact that the search icon and account icons in the top left and right corners of the main map page are completely smushed horizontally on my display. I’ve tried re-downloading the app multiple times but the problem persists..ClippingPathVersion: 1.0.1

Map filters and sortingFor the map/list view for nearby restaurants, please add the ability to filter the results by restaurant type, when they’re open (now and at some point in the future), and price. Please also have the ability to sort the list by price and distance. Thanks!.Elgrego1939Version: 1.0.1

Only the best!Finally something for only the best places to eat! I love that it offers all different price points and most importantly, the ability to easily make a reservation. There’s truly nothing better than showing up at a restaurant knowing they’re expecting you and ready to make it a great experience!.Cake Boss!Version: 1.0.1

Add more citiesIt would be nice to add more cities to choose from! Also have an option to type in the city you desire to explore!.Gox1Version: 1.0.31

Finally!I’ve been waiting for this forever. These are my most trusted food maps in any city, and in app format they’re going to be so much easier to pull up during a trip and trip planning!!.AngrydownloaderVersion: 1.0.1

Exactly what was neededI have been waiting for this app. I subscribe to the email, but needed something that helped me quickly find good eating places while I was driving around. Happy, happy, happy..Holte EnderVersion: 1.0.1

Finally!!Loving using this app to know where to eat and love that I can keep a list so I can reference when looking for spots to go to when in different cities and neighborhoods.Pcm5512Version: 1.0.1

Absolutely psyched!As an Eater employee, I’ve been asking for an app for literal years and I’m so excited we have one so I don’t have to Google every map piecemeal anymore. Big win for me.BerrrrrennaVersion: 1.0.1

Great app!I’ve been looking for an app like this for so long - definitely will become my new go-to! Love the convenience of having all the maps compiled in one central place..ZoZoBexxVersion: 1.0.1

Obsessed alreadyThe ideal way to narrow things down from the mess of Yelp and Google Maps and even Resy…. just curated restaurants you can TRUST will be good. 🙌🏼.UwseaterVersion: 1.0.1

Brilliant recs in my pocketLong time user of the Eater maps on web browser and so glad for this new format!.GfdittoVersion: 1.0.1

Best app!I use Eater constantly, and can’t recommend it enough. Such a friendly interface and amazing recs..Anna.perezVersion: 1.0.1

Just what the doctor orderedSo glad to have this in my pocket. Great reviews, good map, and manageable levels of info!.DahlzelVersion: 1.0.1

Cant Filter The MapsI dont see a way to filter the map view in discover by cuisine..NamkazVersion: 1.0.2

FINALLY!!!Knew I wanted this, but this app has exceeded all my expectations - what a fantastic resource. Thank you eater!.VegaGenesisVersion: 1.0.1

No restaurants in listed cityBogota is a city you have included in your app yet there are no restaurants listed. Why?.NickybooomVersion: 1.0.31

Best App Ever BuiltTitle says it all. Also the best app that ever will be built..Da_chessboxerVersion: 1.0.1

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Eater Negative Reviews

Font size???The font size for the restaurants is too large. You can only see the first 7-8 characters of the restaurant name at the bottom of the screen, which is frustrating. In Discover mode, while scrolling the map, nothing happens when I click on a restaurant. Nothing opens up! I click on the “website” button and nothing happens. This app is mostly unusable. Great job!.SP docsVersion: 1.0.1

Sales people needed!I can't speak to the few cities you can pick from on the Capital One app to actually use this app right now it's fairly useless in the Detroit market. You have a long way to go if you want to compete with OpenTable or Resi. I don't see the option to make reservations directly in the app either. Might be worth something someday but right now fairly useless..Ct1211Version: 1.0.1

Google and Yelp have moreThe other two services just offer more info. They let you know _all_ the eateries closest to you and not just some in the nearest major city; they have reviews, many of which aren't paid-for; and they let you know if a particular eatery has gone out of business..DajaziVersion: 1.0.1

Sketchy tracking policyForces you to accept web activity tracking even if you’ve denied that in iOS settings. If you allow it and then turn it off in Settings, gets stuck on location settings. That’s as far as I can get, which is a shame..UkbaumsVersion: 1.0.1

Kinda lameNot up to date. Lots of closed places. Nowhere for a user to add this info? That would be helpful but maybe I missed it? Love the idea of this app but just needs to be current. Maybe users could add/delete and have “eater approved” places? Idk. Hoped for more.PdxIntlVersion: 1.0.36

Convenient access but data is out of dateI appreciate quick access to Eater articles but the map shows restaurants that closed long ago..PetermplsVersion: 1.0.1

App won’t openCannot get the app to open. I see other reviews saying it forces users to opt-in to tracking. I have my settings defaulted to opt out for ATT for all apps. I suspect that’s the issue. I’m not willing to change that, so I suspect this app won’t function until Eater addresses this..MkucdVersion: 1.0.2

Privacy options lousyYou are forced to give away privacy on this app. It makes you consent to tracking and says you can turn off but you cannot. Needs to be fixed.UnionSqGuyVersion: 1.0.1

App keeps telling me to reload it!I’ve deleted and downloaded the app twice in hopes of getting data to load and just keep getting the same message that “Something Went Wrong”..JorgeDHFVersion: 1.0.31

Poorly designedNot a single restaurant name is visible in the list view..SashaAgapovVersion: 1.0.38

Useless!I tried downloading this app based on an article I read. Totally useless! Only shows logo on startup and just sits there..DavidinPDXVersion: 1.0.2

App doesn’t work at allYou just get a red screen. Nothing else..Eater loverVersion: 1.0.2

Won’t workLoad and reload. Pray. Donate. Wish and beg. Still won’t function. :(.YorbaLindaCAVersion: 1.0.1

App not openingInstalls the app bt it won’t open . 🤷.None111111111Version: 1.0.2

Sad.This app is clearly for the boring and unadventurous. Whole sections of Vancouver are shown as having zero restaurants, including areas with some of the best restaurants on the country..FO'SVersion: 1.0.1

Finding a city on appI looked on the internet and found the city I wanted so I downloaded the app. When I tried to find the city it wasn’t listed on the List of Cities. It defaulted to the city closest to me. Useless.CpungieVersion: 1.0.31

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